QUESTION 1
1. Which term refers to a set of expected behaviour patterns attributed to someone
occupying a given position in a social unit?
norms
status
role
cohesiveness
diversity
0.1 points
QUESTION 2
1. Which of the following is not likely to encourage group cohesiveness?
stimulating competition with other groups
increasing the size of the group
obtaining agreement upon the established goals
increasing the group’s status and the perceived difficulty of attaining
membership
physically isolating the group
0.1 points
QUESTION 3
1. Which of the following statements is true regarding the effect of status on
conformity pressure?
High-status individuals are often given less freedom to deviate from norms than are
other group members.
High-status people are often given more freedom to deviate from norms than are
other group members.
Lower-status people are better able to resist conformity pressures than their high-
status peers.
Groups exert equal conformity pressure on all individuals regardless of their status.
As compared to high-status members, low-status members are given a wider range
of discretion as long as their activities aren’t severely detrimental to group goal
achievement.
0.1 points
QUESTION 4
1. Which of the following is not an example of a performance norm?
when an employee needs to look busy
how hard an employee should work
the appropriate levels of tardiness
the acceptable level of output
how to get the job done
0.1 points
QUESTION 5
1. Which of the following stages of a five-stage group-development model is
characterized by a great deal of uncertainty about the group’s purpose, structure, and
leadership?
introduction
storming
forming
evolution
norming
0.1 points
QUESTION 1
1. Which of the following steps can be taken by a manager to minimize groupthink?
Increase the group size.
Encourage group leaders to express their own opinions especially in the early
stages of deliberation.
Prevent all team members from playing the role of “devil’s advocate.”
Ask the group members to first focus on the positives of an alternative rather than
the negatives.
Ask the group leader to actively seek input from all members.
0.1 points
QUESTION 2
1. What happens during the adjourning stage of the five-stage group-development
model?
wrapping up activities
assimilating a common set of expectations
solidifying the group structure
resisting the constraints of the group
dealing with uncertainty about leadership
Answer: E
Explanation: E) In order to minimize groupthink, managers should encourage group leaders to
play an impartial role. Leaders should actively seek input from all members and avoid
expressing their own opinions, especially in the early stages of deliberation. In addition,
managers should appoint one group member to play the role of devil's advocate; this member's
role is to overtly challenge the majority position and offer divergent 0.1 points
QUESTION 3
1. Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After
work, Tammy, Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour.
Tammy, Lisa, and Madaline constitute a(n) ________ group.
task
formal
informal
performance
action
0.1 points
QUESTION 4
1. Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. Though
they have not been working at the organization for terribly long, they recently went out
for a drink after completing the first stage of a project. These five are in which stage of
team development?
forming
storming
norming
performing
adjourning
0.1 points
QUESTION 5
1. Which of the following stages of a five-stage group-development model is
characterized by a great deal of uncertainty about the group’s purpose, structure, and
leadership?
introduction
storming
forming
evolution
norming
Question 2
0.1 out of 0.1 points
Which of the following is an effective means of countering social loafing?
engage in peer evaluation, so each person evaluates each other person’s
contribution;
Question 3
0.1 out of 0.1 points
Tammy, Lisa, Bart, Madaline, and Roberto all work at Frink Electronics. After work, Tammy,
Lisa, and Madaline all enjoy going to the Lux Lounge for Happy Hour. Tammy, Lisa, and
Madaline constitute a(n) ________ group.
Question 4
0 out of 0.1 points
Showing favouritism, gossiping and spreading rumours, and blaming coworkers, are
examples of which category of deviant workplace behaviours?
QUESTION 1
1. Which one of the following characteristics is not necessarily true about groups?
Group members are interdependent.
Groups have two or more members.
Groups are determined by the organization chart.
Groups interact.
Groups have particular objectives.
0.1 points
QUESTION 2
1. Which stage of group development is characterized by the development of close
relationships and cohesiveness?
bonding
norming
performing
initiating
forming
0.1 points
QUESTION 3
1. Which of the following is not likely to encourage group cohesiveness?
stimulating competition with other groups
increasing the size of the group
obtaining agreement upon the established goals
increasing the group’s status and the perceived difficulty of attaining membership
physically isolating the group
0.1 points
QUESTION 4
1. Which of the following steps can be taken by a manager to minimize groupthink?
Increase the group size.
Encourage group leaders to express their own opinions especially in the early stages of
deliberation.
Prevent all team members from playing the role of “devil’s advocate.”
Ask the group members to first focus on the positives of an alternative rather than the
negatives.
Ask the group leader to actively seek input from all members.
0.1 points
QUESTION 5
1. Which of the following terms indicates the tendency of individuals to spend less effort
when working collectively?
groupthink
collective efficacy
social loafing
groupshift
clustering
Question 1
0.1 out of 0.1 points
Astro Inc. is reorganizing and you have started working with your new workgroup just a day
ago. According to the five-stage group-development model, at present your work group is in
the ________ stage.
forming
Question 2
0 out of 0.1 points
Role ________ indicates the way others believe you should act in a given context.
EXPECTATION
Question 3
0 out of 0.1 points
Which of the following types of norms are likely to be the most common?
Question 4
0 out of 0.1 points
Showing favouritism, gossiping and spreading rumours, and blaming coworkers, are
examples of which category of deviant workplace behaviours?
Question 5
0 out of 0.1 points
Which one of the following characteristics is not necessarily true about groups?
QUESTION 1
1. Which of the following steps can be taken by a manager to minimize groupthink?
Increase the group size.
Encourage group leaders to express their own opinions especially in the early
stages of deliberation.
Prevent all team members from playing the role of “devil’s advocate.”
Ask the group members to first focus on the positives of an alternative rather than
the negatives.
Ask the group leader to actively seek input from all members.
0.1 points
QUESTION 2
1. Astro Inc. is reorganizing and you have started working with your new workgroup
just a day ago. According to the five-stage group-development model, at present your
work group is in the ________ stage.
storming
norming
forming
performing
adjourning
0.1 points
QUESTION 3
1. Milhouse, a classically trained violinist, recently joined a country band. The
members of the band, though they like Milhouse, do not appreciate his attention to
details and the formal way he dresses. The band is pressuring Milhouse to change in
order to fit into the group. Which of the following represents the most likely conformity
expected of Milhouse?
for Milhouse to bathe less
for Milhouse to wear jeans and boots
for Milhouse to play the fiddle
both A and B
both A and C
0.1 points
QUESTION 4
1. Which of the following is an effective means of countering social loafing?
increase the rewards the group is given if it succeeds
increase the amount by which the group’s progress is monitored
engage in peer evaluation, so each person evaluates each other person’s
contribution
increase the size of the group
increase the group’s work load
0.1 points
QUESTION 5
1. Which stage of group development is characterized by the development of close
relationships and cohesiveness?
bonding
norming
performing
initiating
forming
