“
SAP Business One Integration
For Your Retail Business. “
E-Commerce &
POS (Point-of-Sale)
Integration with
SAP Business One
Putting resources into a SAP ERP is
sizable however beneficial use for
your business. Stretching out that
venture to make it work for (and
improve) your online business
experience is an easy decision,
particularly when you can depend on
SAP web based business to give an
incorporated information center to
your business and for your web store.
In other words, integration services
are a necessity for online business
these days and a good third-party
integration can make it easy for you.
Feel Free to Contact Us
+91 8668931702
[email protected]
www.ensivosolutions.com
Transforming Ideas Into Solutions.
Some of the Key Functionalities are
Mobile Application
Real time Product Inventory Store wise / Warehouse wise
Item Allocation / Reservation based on FIFO
Customer Information syncing with SAP B1
Realtime Sales Order Syncing with SAP B1
Order Tracking with multiple status flag
Generate Sales Quotation Online
CRM to follow-up customer's Inquiry and create opportunity
Sales Employee Incentive management
Auto Posting of Customer's Payment in SAP B1
Cashbook management
Multiple Pricelist
Order Scheduling
Order Dispatch Management
Sales Employee Incentive management
Transport Management
Google Map Functionality to track the route
Proof of Delivery with Digital Signature & Image
Customer Feedback
And So On…
Key Features
Stores & Inventory
01 Management 02 Customer Relationship
Management
Inventory Management gives the CRM helps to manage the sales
insight of realtime stock availability of inquiry, follow-up with the potential
all the items for processing the orders. customers. Sales Employee can do the
It helps to manage the timily mutiple follow-up with comments and
availability and delivery of the items mark the status. It acts as a tool which
through different channels. It also ensures the best after sale experience
offers product informations like and might give enterprise crucial
images, product specification, insignt into customer needs and
Customer rating etc. demand through data points and
reports.
03 Revenue Tracking
04 Order Tracking
E-Commerce handles payment Real time tracking the status of the
through various payment options order like Order placed, Processing,
which are tightly integrated with SAP Dispatched, Delivered, hold etc…. and
Business One. Multiple Payment the same status get synced with sales
options are available like Cash, Bank order in SAP Business One.
Transfer, Credit/ Debit Card, UPI etc.
01 Order Scheduling
02 Order Dispatch
Date wise order scheduling is During the order dispatch Fitter,
available, we can also see the the list of Helper & Transporter can be assigned
orders scheduled on a specific date. who will go for product delivery,
Complete dispatch activity will
happen through barcode scanning
functionality.
03 Proof of Delivery
Benefits of E-Commerce
Integration with SAP B1
Once the product is delivered to
customer, image can be taken once
■ Process Order Quickly
the installation is done and the digital
signature of the customer as proof of ■ Order Tracking
delivery followed by feedback
■ Avoid Out of Stock Situation
■ Improve Customer
■ Satisfaction
■ Order and Customer Sync
■ Data Duplication is not required
■ Stock Level and pricing
■ Catalogue Management
■ Easy Refund & Cancellation
■ Enhance Customer Service
■ Error Elimination
■ & Many more
Ways for integrating eCommerce and
SAP Business One
There are 2 ways to integrate E-Commerce application with SAP Business One Viz,
Unidirectional & Bidirectional.
In Unidirectional Integration, Online order flows from E-commerce application to SAP
Business One as a sales order document (No Need to manually create the sales
order) Item creation would happen only in SAP Business One however all Item details
will flow from SAP Business One to E-Commerce application Customer Creation will
happen in the E-Commerce application and same will get synced.
Unidirectional Bidirectional
Online Order Flows from Online Order Flows from
Online Order E-Commerce Application E-Commerce Application
to SAP B1 to SAP B1
New Item Creation New Item Creation
Allowed only in SAP B1 allowed in SAP B1 as well
Item Creation however all item details as in E-Commerce
will flow from SAP B1 to E- Application
Commerce application
New Customer Creation is New Customer Creation is
possible in SAP B1 but possible in SAP B1 as well
there is no Syncing from as in Ecommerce
New SAP B1 to E-Commerce. application
Customer However if customer is
Creation created through E-
Commerce application
then the same get synced
in SAP B1
Real Time
Stock Available Available
Tracking
Architecture of E-Commerce Application
SAP
Service
Layer
B1 Application
Server
Integration Layer
E-Commerce Server
API Layer
User Interface
Our Solution Process
The below roadmap shows how MIY Dashboard by using SAP FIORI enhances productivity
and provide a solution for the production department team to efficiently manage the
assembly line.
ORDER PLACED
Customer Process SAP Process
Customer Registration
Item Selection to Cart
Proceed to Checkout
Add New Address /
Choose Existing from Address List
Order Scheduling
(Date & Indoor / Outdoor Shipment)
Order Placed
Order Generated
Payment Against Order
(Payment Option:
Cash, Bank Transfer,
Credit Card/Debit Card/ UPI)
Incoming Payment
Order Status Update
Order Processing
Dispatch Planning
(Assign Helper & Transporter for Dispatch)
Delivery Document in SAP
based on delivery through
barcode scanning
Delivery (Product Shipment)
through Barcode Scanning
Invoice Generation
Proof of Delivery
Order Status Updated
Feedback from Customer
Conclusion
For enabling multiple channels to engage your business, you will need an omni-channel
solution that will make it easier for your business to reach them. SAP Business One with E-
commerce integration offers a reliable platform that will help you target your customers
and engage them regardless of the device they use. You can also address the challenges
associated with managing and running your business using SAP E-Commerce platform, as it
provides a meaningful and consistent shopping experience to customers. The solution
integrates all physical and digital customer touch points into single platform, including
social media, online, point-of-sale, and mobile devices.
Feel Free to Contact Us
+91 8668931702
[email protected]
www.ensivosolutions.com
Transforming Ideas Into Solutions.
