OPTIONAL LIMITED
WARRANTY FOR THERMAL
MANAGEMENT PRODUCTS
Warrantor
Vertiv Corporation (referred to herein as “Vertiv”) offers the following Optional Limited Warranty Against
Defects in Material and Workmanship (“Warranty”) for applicable Product.
Products Covered
• Liebert Thermal Management Products-First Year Limited Labor Warranty
Terms of Limited Warranty
As provided herein, Vertiv warrants that during the Warranty Period (as defined below):
• Vertiv, at its option, will provide labor support pursuant to the terms below.
• Vertiv Warranty inspection allowance must be sold with this Warranty, and the Warranty inspection information
must be submitted through the local Vertiv representative to Vertiv Product Support.
Warranty Period
A period of one (1) year from a valid, documented Product warranty inspection performed by Vertiv personnel,
which period shall expire no later than eighteen (18) months from the Product shipment date.
Who is Covered
This Warranty extends to the original end-user (the “User”) and only within the fifty states of the USA and Canada.
This Warranty is not transferable or assignable without the prior written permission of Vertiv. This Warranty is
given ONLY to purchasers who buy for commercial or industrial use in the ordinary course of business. Vertiv
assigns to User any warranties which are made by manufacturers and suppliers of components of, or accessories
to, the Vertiv Product and which are assignable, but Vertiv makes NO REPRESENTATIONS as to the effectiveness
or extent of such warranties, assumes NO RESPONSIBILITY for any matters which may be warranted by such
manufacturers or suppliers and extends no coverage under this Warranty to such components or accessories.
Warranty Claims Procedure and Services
Within thirty (30) days after User’s discovery of a defect, User must contact their local Vertiv representative to
obtain pre-authorization from Vertiv Product Support and provide all material information relating to such alleged
defect. User may contact Vertiv at (800) 543-2378 for local Vertiv representative information.
Subject to Product Warranty Inspection and the other limitations specified herein, a Vertiv field service
representative will repair the non-conforming Vertiv Product warranted hereunder, without charge for limited
labor. Warranty coverage will be extended only after Vertiv’s inspection confirms the claimed defect and shows
no signs of treatment or use voiding the coverage of this Warranty. All defective Products and component parts
replaced under this Warranty become the property of Vertiv. Vertiv may utilize third parties in the performance of
Warranty work, including repair or replacement hereunder, where, in Vertiv’s opinion, such work can be performed
in less time, with less expense, or in closer proximity to the Vertiv Product.
Items Not Covered
THIS WARRANTY DOES NOT COVER DAMAGE OR DEFECT CAUSED BY misuse, improper application, wrong
or inadequate electrical current or connection, inadequate water or drain services, negligence, inappropriate on
site operating conditions, repair by non-Vertiv designated personnel, accident in transit, tampering, alterations,
a change in location or operating use, exposure to the elements, Acts of God, theft or installation contrary to
Vertiv’s recommendations or specifications, or in any event if the Vertiv serial number has been altered, defaced,
or removed.
THIS WARRANTY DOES NOT COVER shipping costs, travel costs, external circuit breaker resetting, or loss of
refrigerant, maintenance or service items.
THIS WARRANTY IS VOID UPON THE FOLLOWING: (1) the Product having been stored in an unsuitable
environment after Product shipment and/or (2) if applicable, Product warranty inspection performed by a third
party other than Vertiv and/or its authorized representatives. No salesperson, employee or agent of Vertiv is
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authorized to add to or vary the terms of this Warranty. Vertiv retains the right to cancel the Warranty, subject
to reinstatement at Vertiv’s sole discretion, for late- or non-payment of the Product purchase price and any
other amounts due. Warranty terms may only be modified, if at all, if in writing and signed by a Vertiv officer.
Other Limitations
THIS LIMITED WARRANTY IS IN LIEU OF AND EXCLUDES ALL OTHER WARRANTIES, EXPRESS OR
IMPLIED, INCLUDING MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. USER’S SOLE
AND EXCLUSIVE REMEDY IS REPAIR OR REPLACEMENT OF THE Vertiv PRODUCT AS SET FORTH HEREIN.
IF USER’S REMEDY IS DEEMED TO FAIL OF ITS ESSENTIAL PURPOSE BY A COURT OF COMPETENT
JURISDICTION, Vertiv’S RESPONSIBILITY FOR PROPERTY LOSS OR DAMAGE SHALL NOT EXCEED THE NET
PRODUCT PURCHASE PRICE. IN NO EVENT SHALL Vertiv ASSUME ANY LIABILITY FOR INDIRECT, SPECIAL,
INCIDENTAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES OF ANY KIND WHATSOEVER, INCLUDING
WITHOUT LIMITATION LOST PROFITS, BUSINESS INTERRUPTION OR LOSS OF DATA, WHETHER ANY
CLAIM IS BASED UPON THEORIES OF CONTRACT, NEGLIGENCE, STRICT LIABILITY, TORT, OR OTHERWISE.
THE PRODUCTS LISTED IN THIS WARRANTY ARE NOT FOR USE IN CONNECTION WITH ANY NUCLEAR,
MEDICAL, LIFE-SUPPORT AND RELATED APPLICATIONS.
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VertivCo.com | Vertiv Headquarters, 1050 Dearborn Drive, Columbus, OH, 43085, USA
© 2018 Vertiv Co. All rights reserved. Vertiv and the Vertiv logo are trademarks or registered trademarks of Vertiv Co. All other
names and logos referred to are trade names, trademarks or registered trademarks of their respective owners. While every
precaution has been taken to ensure accuracy and completeness herein, Vertiv Co. assumes no responsibility, and disclaims all
liability, for damages resulting from use of this information or for any errors or omissions. Specifications are subject to change
without notice.
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