Anshal Jain +91 9819201335

A result-oriented professional offering over 6 years of career with [email protected]

diverse roles distinguished by commended performance in Digital Faridabad – 121006
Product & Key Account Management, Consultant while ensuring
15th June 1993
improved Digital timely Service Delivery and Team Management

PROFILE SUMMARY CORE COMPETENCIES

 Notable exposure in large engagements including Project Management, Online
Service Delivery, Content Development and Client Relationship Management Project / Product Key Account/ Portfolio
 Exhibited excellence in end-to-end project planning, content management, Management Management
activity sequencing, digital presence, cost estimation, risk analysis to quality
delivery management Content Quality Content Design/
 Strong exposure in mapping client’s requirements, designing customised Management Development
solutions with strong Customer Centric Approach
 Successfully led Transition Services project at Naukri.com and acted as Social Media and Digital
consultant for corporate, B2B & B2C client including conceptualization of end- Community Management Management
to-end digital journey, assisting clients on selecting right tool/ products for their
organizational downsizing initiatives Stakeholder & Client Competitor
 Excellent track record of spearheading Service Improvement Programs for Engagement Analysis
minimising gaps in productivity and effectiveness in Service Delivery
 Solid management skills, capable of leading a team of 10 & motivating
Digital Consulting/ B2B/ B2C Business
individuals to maximize levels of productivity and exceeding customer
Operations Management
expectations in delivery of committed services
 Proven capabilties in formulating & assisting new system implementation
(NewGen); end-to-end stakeholder management; monitoring operational KPIs;
leading team activities like training, development & mentoring IT/ TECHNICAL SKILLS

Advanced Excel
CAREER TIMELINE
MS Office (Word/Access/
Dec’17 – Nov’18 PowerPoint)
SEO/ SEM
Google AdWords

CERTIFICATION
Apr’14 – Nov’17 Since Dec’18
11 Month Course of Digital Marketing from Indian
Institute of Digital Marketing (IIDM) in 2018
SIGNIFICANT ACCOMPLISHMENTS
 Conceptualized end-to-end business strategy & streamlined launch of Transition EDUCATION
Services across all metro cities in India, to capture corporate market during Covid
– 19 layoffs Masters in English Literature
 Spearheaded 250+ client presentations; converted major MNC deals and Subharti University, New Delhi
generated revenue of over INR 1.5 Cr+ in 6 months
Bachelors in Mass Media (BMM)
 Coordinated with national sales team and marketing to run ATL/BTL digital
St. Xavier’s College, Mumbai University
marketing campaigns & improve digital reach
 Developing ATS approved error-free content and conduct internal pre-audits of
drafts ensure optimum content quality FREELANCE ASSIGNMENT
 Structured & revamped existing B2C product to build a more responsive B2B &
market-driven product package; developed digital content, presentations, client Dec’17 – Nov’18: Author Bharat Madan &
pitch script and internal controls/ SOPs to take the business to next level Books Wagon as Assistant Editor for Jim
 Recognized with multiple Rewards & Certifications as a part of quarterly R&R Morgan Series
program and received appreciation from major clients/ stakeholders  Edited & proof read final draft of novel with
 Conferred with Certification of Appreciation for lowest cycle time closures word count of 50,000+ words
across division in FY 18-19 & FY 19-20  Managed multiple drafts and brainstormed to
 Recipient of Senior Management appreciation for having Nil Complaints for 2 modify language and rephrase chapters
consecutive quarters while leading a team of 10
 WORK EXPERIENCE
Growth Path:
Dec’18 – Oct’19 as Sr. Executive
Oct’19 – Till Date as Associate Assistant Manager (Team Lead)
Info Edge India Ltd. (Naukri.com), Noida Since Dec’18
Key Result Areas:
 Developing content, meeting prescribed functional & technical requirements; ensuring content design is as per company standards
 Analyzing keywords, Google Analytics and competitor activities to identify improvements as well as enhance visibility and rankings
 Leading, mentoring & monitoring the performance of 10 team members to ensure efficiency in process operations and achieving goals
 Partnering with internal teams for developing landing pages as well as optimizing the user experience
 Working with Product Management team to incorporate product strategy, value proposition, use cases, and functionality in digital
marketing messaging
 Preparing online product proposals, delivering business presentations to B2B/ B2C clients and planning business direction, digital trend
tracking & risk management
 Implementing a framework of metrics, reporting and control of online marketing activity, before communicating management summaries
 Defining service standards and guidelines as per best-practices, governance of digital structures and documentation that serve as
benchmarks for excellent client service delivery
 Understanding client requirements and communicating the same to Development Team for ensuring successful execution of the projects
 Translating technical data into simple & user-friendly language using MS Office (Word, Excel, PowerPoint)
 Initiating & developing relationships with key decision makers in target organizations for business development
Projects Executed
Project: Transition Services
Duration: 11 Months (On-going)
Role:
 Identifying new market opportunities and devising units expansion plan across PAN India with increased digital services and product mix
 Spearheading profit center operations including Sales Pitches, Operations Management, Service Delivery, Reporting, Team Management,
Client/Stakeholder Management and Customer Retention
 Conceptualizing & implementing overall business plan & go-to-market strategy and contributing to strategic inputs for sustained growth
in deal size sheet & achievement of profitability targets
 Achieving individual & team goals; supporting the improvement of new business & retention of corporate to achieve operational goals
& KPIs while keeping in view the profitability
 Exploring business potential across multiple digital platforms, opportunities & clientele to secure profitable volumes by networking with
prospective clients, generating business from existing accounts and achieving profitability & increased sales growth
 Preparing reports to apprise management of the business performance and assisting in formulating future objectives and operational
policies/ procedures
Project: Video Resume Pilot
Duration: 2 months
Project: Naukri Profile Insight Report (Digital)
Duration: 2 months
Digital Operations & Business Development Manager
SAS Classes Pvt. Ltd., Mumbai Apr’14 – Nov’17
Key Result Areas:
 Steered diverse responsibilities, including digital strategy planning, ATL/ BTL initiatives & online delivery operations
 Performed industry deep dives & customer behaviour analysis to identify product feature gaps impacting category performance
 Overcame business challenges in terms of infrastructure and classroom set-up
 Monitored campaign performance and posts on social media
 Analysed trend data from Search engine, google analytics & among other platforms
 Researched accounts and provided ongoing opportunities that align with client goals
 Facilitated resource allocations & error – free set up of communication channels across various classes
 Generated and built cordial relationships with various school management, teachers and faculty
 Managed delivery of online classes from concept to completion, analysed data in-flow on weekly and monthly basis to maintain
coordination between teaching and non - teaching staff
Significant Achievements:
 Developed strategy for organization’s expansion; achieved revenue of INR 2 lacs/ month within 2 months of joining
 Successfully achieved 65% boost in student admission in the first year of operations by innovative online and offline marketing strategies