Recommended Table-type Management Review (MR) Minutes, according to ISO9001:2015, for the
REGIONAL OFFICES
Management Review Inputs
(1) Review Inputs (2) Status / Highlights (3) Action Item(s), (4)
responsible, date Remarks
A) Status of actions from [you should enter any open [you should record any
previous management items from your previous MR actions necessary,
reviews that need follow-up] including the persons
[IF this would be your 1st MR, responsible & the date,
then you may enter “this is our to close open issues
first Management Review & from the previous MR]
therefore there are currently no [IF there are no open
open items”] issues, you may
mention “No actions
necessary”]
B) Changes in external [Minimum you should discuss the [you should record any
and internal issues that topics below but not limited to the actions to address the
are relevant to the quality following] ROR with no change in
management system the risk level or those
Any update or revisions you that increased its risk
made on your PESTLES, SWOT level]
& RIP
Latest review you conducted
for your ROR
C) Information on the performance and effectiveness of the quality management system, including trends in
1. customer satisfaction Farmers’ Satisfaction Survey (FSS) [you should record any
and feedback from 2019 result = XX actions necessary, to
relevant interested 2020 result = XX address comments in
parties; 2021 FSS status the FSS including the
This result indicates that [you will persons responsible &
encode a brief description of the the date]
result stated in the report from your [you should also record
SUC partner] the status of Hotline
8888 complaints &
other feedback, how
Complaints from Hotline 8888 many RFAs were issued
2019 result = XX & its status as of the
2020 result = XX MR meeting]
2021 result = XX as of end of
July 2021
Feedback from other sources (e.g.
walk-in, from official website or FB
page)
2019 result = XX
2020 result = XX
2021 result = XX as of end of
July 2021
2. the extent to which [Minimum you should discuss the [you should record any
quality objectives topics below but not limited to the actions necessary, to
have been met & following] address any UNMET
process performance TARGETS; issuance of
and conformity of a) Brief discussion on the status of RFA to the section/unit
products and services the 7 NIA Quality Objectives at with unmet targets
the Regional Level comparing including the persons
2019-2020-2021 (full report in responsible & the date]
annex to your minutes) [you should record any
QO1; 2019-2020-2021/1stsem catch-up strategies /
QO2; 2019-2020-2021/1stsem plans & actions
QO3; 2019-2020-2021/1stsem necessary including the
QO4; 2019-2020-2021/1stsem persons responsible &
QO5; 2019-2020-2021/1stsem the date]
QO6; 2019-2020-2021/1stsem
QO7; 2019-2020-2021/1stsem
b) Brief discussion on the status of
the DPCR comparing 2019-
2020-2021 (full report in annex
to your minutes)
c) Brief discussion on the status of
the Monthly Reports from
Eng’g-Planning & Design, Eng’g
Const Mgt, IDS, comparing
2019-2020-2021 (full report in
annex to your minutes)
d) Brief discussion on the status of
the O&M Plan, comparing 2019-
2020-2021 (full report in annex
to your minutes)
e) Status of learning development
programs, comparing 2019-
2020-2021 (full report in annex
to your minutes)
3. Internal & external [Minimum you should discuss the [you should record any
audit results including following] actions necessary,
nonconformities and We have conducted the internal issuance of RFA to the
corrective actions; audit last (date). RFA were issued section/unit with
3.1 Internal Audit to the auditees. Total Internal Audit findings including the
3.2 3rd-party audit findings are as follows; (refer to persons responsible &
3.3 C.O. internal attached internal audit summary in the date]
Audit annex)
NC; xx
OFI; xx
Action items from 3rd-party
audit [IF your region was
audited by CIPI. IF not then you
may omit this bullet]
4. monitoring & [In this requirement, you should [you should record any
measurement results discuss the status of all the targets actions necessary, to
you committed in your O&M Plan & address any UNMET
monitoring of ongoing projects TARGETS; issuance of
under EOD-CMS. Minimum you RFA to the section/unit
should discuss the topics below but with unmet targets
not limited to the following] including the persons
responsible & the date]
Status of O&M of the Region &
IMO
Status of QUALITY INSPECTIONS
of ongoing construction
projects, including the number
of deficiencies each PIC noted &
the status of rectification by the
contractor
5. performance of [Minimum you should discuss the [you should record any
external providers following] actions to address non-
Number of Contractors with performing contractors
recently-completed projects & / suppliers / service
ongoing projects & their providers]
performance according to the
CPES;
Number of suppliers for
consumable items & feedback
on their performance based on
QCDS (quality, cost, delivery &
service)
D) the adequacy of [Minimum you should discuss the [you should record any
resources topics below but not limited to the actions or catch-up
following] strategies/plans to
address the
People; Plantilla vs actual deficiencies you found]
Financial;
Appropriations/budget
Infra; MOOE
E) the effectiveness of [Minimum you should discuss the
actions taken to address topics below but not limited to the
risks and opportunities following]
We have resolved that the
following actions were effective
Xx
We have resolved that the
following actions still need further
follow-through
Xx
F) opportunities for [Minimum you should discuss the
improvement topics below but not limited to the
following]
As a result of the last internal audit
& review of the ROR, we have
analysed that there are
opportunities on the following;
Risk / Opportunities assessment
G) Other matters / [Examples that you may discuss are
matters arising from the not limited to the following]
discussion
Strategies to allow smooth
transition of the CIS Devolution
Report of the ISO Core Teams,
including plans for year 2022
Etc.
Management Review Outputs
Expected Management Status / Highlights Action Item(s) Remarks
Review Outputs
A) Opportunities for [highlight all opportunities for
Improvement improvement that would be agreed
upon on letter F]
B) Any need for changes [highlight any changes necessary in
to the quality your existing Desk Manuals as a
management system result of the discussions from
above]
C) Resource needs [highlight any resource needs to
support the actions / results from
the discussions above]
