20 Marketing Ideas
20 Marketing Ideas
Free resource from wpcurve.com/7daystartup
Note the first 10 ideas are taken from the book The 7 Day Startup.
1 - Create Content on Your Site
Most of our early customers came as a result of our content marketing efforts.
Before I give you my own notes, here’s how Liam from Trak.io1 used the same technique to
sign up 217 paid customers in the first few months of launching.
Liam researched some rising trends and realized that at the time “Growth Hacking” was a
popular term. He looked at what was out there and saw that most of the content was
discussing what the job role meant. There wasn’t a whole lot of implementworthy info that
startup founders and marketers could lift from the page and apply to their business.
Liam jumped on this opportunity and published a few very detailed blog posts on the topic.
He gained around 2,500 free signups through this tactic after a few posts did particularly
well.
Liam’s business is now growing organically, but this was just the boost he needed. It
enabled him to get enough early customers to start building a great product with direct
customer feedback.
I agree with Liam when he says content marketing isn’t the fastest way to get customers.
But he also agrees that it’s cheap, it’s fun, and it helps other people. That’s a lot of good
reasons to consider using content in your business. On top of that, there are some things
you can do to get quicker results like publishing your content on other high trafficked sites.
Here are a few quick notes from my own experience:
1. Create indepth content based around the customer problems that your business
solves.
2. Make content as actionable and useful to your target audience as possible.
1
“Affordable Customer Success For SaaS Companies,” Trak.io, accessed July 21, 2014, http://trak.io/.
3. It can’t be boring. Don’t just create content around your area of expertise. Create
anything that is interesting to your potential customers.
4. Optimize your site for email optins so you can get people back to your site by
sending emails.
5. Don’t worry about SEO. Focus predominantly on creating useful content.
6. Try a bunch of content mediums and look for where you get traction (onsite written
content, infographics, videos, podcasts, ebooks or whitepapers, etc.).
The key is to make sure you know what sort of content produces the outcomes you want. If
you don’t have a big audience, then creating lots of content on your own site won’t generate
lots of shortterm sales, but it will build longterm momentum. In the early days, do more
offsite work like podcast interviews and guest posts to put yourself in front of new
audiences.
I’m extremely passionate about content marketing and I’ve put a lot of free resources up at
wpcurve.com/7daystartup for you to check out.
2 - Start Sending Emails
Your email list will become one of the most valuable assets in your business. A list of
people who trust you, that you can contact exclusively whenever you like, is a gold mine. It
can take time to build up a decent list, but the best thing you can do is start as early as
possible. I suggest building an email list before you launch and continually looking at ways
of growing your list.
WP Curve’s email list is around 12,000 people. Here are the top ways the company has
gone about building the list:
1. Adding people I knew early on. Wellknown Tech Blogger Andrew Chen did the
same thing. He started writing emails to his friends at first. This got him in the habit
of sending the emails, and before long he had a big list to talk to.
2. Set up landing pages that you can point people to. One of the highestconverting
landing pages will be the page you have before you launch. This can become your
email list after you launch.
3. Make sure you are sending out a lot of high quality, relevant information. Don’t try to
sell to everyone on the list.
4. Give away something relevant and valuable to people to get them onto the list. I
have had good results with free software, plugins, templates, ebooks, and training
courses. This book itself was given away free in return for an (optional) email
address.
5. Create great content on your site and provide giveaways (lead magnets) that are
related to that content. For example, I gave away a Conversion Review Template on
any of my content that talks about conversions.
6. Keep all of your emails personal and encourage people to reply to the emails. This
can be a great way to learn what customers want and gain lightningfast feedback
on your business ideas. On top of that, you get opportunities to help people out and
build up some goodwill among your online community. People will help you if you
help them first.
The easiest way to get started with email marketing is signing up for a free account on
MailChimp.com2 . I used MailChimp for years before migrating to Infusionsoft.com3 for
some more advanced features.
If you want to access the template that helps you increase your email conversions, you
can grab it for free at wpcurve.com/7daystartup.
3 - Podcasting
When I sold my last agency I went on a mission to create as much content as I could. One
of the best things I did was start a podcast. Not so much for the immediate lead generation,
but more for the ongoing networking opportunities.
My podcast, Startup Chat, is only moderately popular. But it has been the easiest way I can
imagine to network with some amazing entrepreneurs.
We’ve built real relationships with influencers in our space including Neil Patel, Sean Ellis,
James Schramko, Noah Kagan, and Dan Andrews.
Everyone I know who has started a podcast lists the networking as the number one benefit.
If you are like me, and you don’t love the idea of calling an influencer just to talk, then a
podcast interview is an awesome alternative. You are creating free content for them and
helping to spread their message, so you don’t feel bad asking for the interview.
Some other benefits of podcasting:
2
“Send Better Email,” MailChimp, http://mailchimp.com/.
3
“Small Business CRM,” Infusionsoft, http://www.infusionsoft.com/.
1. It’s quite easy to do. Not everyone can write, but most people can talk.
2. Hearing your voice builds people’s trust significantly.
3. It opens you up to entire new marketing channels like iTunes and Stitcher Radio.
4. It allows you to have oneonone time with people in entirely new situations (when
they are driving, at the gym etc.).
5. It gives you great authority in your field. A lot of people have a blog, but podcasting
is still fairly new. I think people assume it’s difficult and you have to have a studio to
do it, but that’s not the case. Most podcasters I know, even the ones with
sevenfigure businesses, are doing their podcast from home.
I’m also a big advocate of going on other people’s podcasts. When you have your own
podcast, you’ll start getting invitations to appear on other ones. It takes hardly any time and
they do all the work, so jump on it! I’m not above asking people if I can come on their
podcast either. It builds an association between you and another influencer, it’s fun, easy,
and spreads your message to new audiences.
If you are interested in getting started with podcasting, I have prepared a detailed guide
which you can get for free at wpcurve.com/7daystartup.
4 - Forums and Online Groups
Online forums or social media groups can be a great place to build networks and find
customers.
When Damian Thompson wanted to launch his new business, Linchpin.net4 , he started with
a private forum of entrepreneurs called dynamitecircle.com5 . Damian was a trusted
member of the group, having been one of the original members. When he posted an offer,
a number of people took him up on it straight away.
Damian signed up his first four monthly customers for his marketing automation service
from that forum. This gave him $3,000 / month of recurring revenue, which was enough to
make his first hire. And guess where that staff member came from? Yep, from the forum,
too! 18 months on, Damien has built his business up to $30,000 / month.
Forums have a certain level of trust built in, so a lot of the hard work is done if you are
already a valued member. I signed up my first customer for WP Curve in the same
forum—and Damian was that customer!
4
“Demand Generation Done for You,” Linchpin, accessed July 21, 2014, http://linchpin.net/.
5
“DynamiteCircle,” DynamiteCircle, accessed July 21, 2014, http://www.dynamitecircle.com/.
Social media groups can offer similar results.
One of the benefits of groups like these is that they are paid groups, which prequalifies the
members. The fact that they are willing and able to pay to be in the group makes them, in
turn, far more likely to pay you.
If you are a member of groups like this then they could be a good place to start your
marketing. Be conscious of the rules and don’t oversell. Even just offering a deal or a
freebie to members of the group might be enough to kickstart some business with real
customers. If you aren’t a member of a paid group in your niche, I’d definitely consider
joining one.
5 - Guest Blogging
I’ve talked about content marketing already, but I feel guest blogging deserves its own
section due to its ability to drive leads quickly.
When Terry Lin worked in finance, there were a few niche gossip blogs that folks in the
industry would follow. Not the big players like Forbes, Wall Street Journal, etc., but smaller
ones with content revolving around bonuses, employment, and a lifestyle relevant to the
banker in major cities like NYC, London, Tokyo, Hong Kong, and Singapore.
When Terry left the industry to start his men's accessories business, ballerleather.com6, he
approached the editor of one of these blogs for a guest post. He planned on sharing his
story of starting a business and the lessons he’s learned since leaving the industry. It was a
unique angle and the content was different than most of the usual topics. From initial
outreach to the post going live, it was done within a week.
The article was only a short 600word piece, but it was highly relevant to folks in the finance
industry. Terry’s bio at the bottom included a link to his business, and by the end of the day
he had made $700 in sales.
The key for Terry was just being honest and upfront while constructing a genuinely real and
interesting post to share with his audience. The other crucial factor is that he knew his ideal
customers extremely well. Effective guest blogging is like every other form of marketing: it’s
6
Terry Lin, “BALLER Leather Goods Co.,” Baller, accessed July 21, 2014, http://ballerleather.com/.
all about targeting. If you can get your message in front of the right people, it will work well. If
you get the message in front of irrelevant people, it won’t work at all.
6 - Listing Sites
Prateek Dayal created a help desk system called SupportBee.com7. When he launched,
he visited a number of app comparison sites and added Support Bee in where he could.
After adding his app to alternativeto.net8 , people would find the software after researching
alternatives to other help desk tools. He started getting a few free signups a day and has
had many more paying customers come from the free listing.
In every industry there are a range of sites that list businesses in different ways. Some
examples could be:
● If you were a web designer, you could submit your nice designs to CSS directories.
● If you are a startup, you could submit your idea to startup sites like Betali.st9 and
KillerStartups.com10 .
● Any kind of product or service with a nice landing page I would submit to
producthunt.com11 , a booming product listing site.
● If you created an app, you could submit it to Appvita.com12 or Cloudli.st13 .
● If you have some kind of certified skill, there might be a central site that lists people
with your skill or qualification.
● If you have a software app that integrates with other apps, you can apply to be in
their integration directory. This is often cited by software product owners as a great
way to get in front of qualified buyers, and I also used this to get a handful of paying
customers early on with Informly.
7
Prateek Dayal, “The Easiest Way to Manage Customer Support Emails,” SupportBee, accessed July 21,
2014, https://supportbee.com/.
8
“Social Software Recommendations,” AlternativeTo, Accessed July 21, 2014, http://alternativeto.net/.
9
“Discover and get early access to tomorrow’s startups,” Beta List, accessed July 21, 2014,
http://betalist.com/.
10
“Where Internet Entrepreneurs Are The Stars!” KillerStartups, accessed July 21, 2014,
http://www.killerstartups.com/.
11
“Product Hunt,” Product Hunt, accessed July 21, 2014, http://www.producthunt.com/.
12
“Discovering webbased applications that just make life better,” AppVita, accessed July 21, 2014,
http://www.appvita.com/.
13
“The cloud’s list,” Cloudlist, Accessed July 21, 2014, http://www.cloudli.st/.
Usually, Googling will reveal a whole bunch of potential sites in any industry. You’d be
amazed at the amount of traffic some of these sites get. If you can get some good traction,
you will get a lot of visitors and maybe some email optins or customers.
7 - Webinars
John Dumas started daily podcasting at entrepreneuronfire.com14 in September 2012. I
spoke with him in December after he’d recorded 115 episodes with entrepreneurs. At that
stage he was getting 100,000 monthly downloads but he wasn’t making much money. In the
18 month since then, John has made over 1.3 million dollars.
Most of his revenue comes by selling memberships to his online training community for
podcasters called Podcasters Paradise. In his most recent monthly report (June 2014) he
attributed $134,000 in revenue to membership sales, 86% of which came directly from
webinars.
This is John’s exact process:
● He built up a large audience. Obviously this took him some time but the same could
be done quickly on a much smaller scale.
● He gives away freebies on his site like ebooks in return for an email address. After
you enter your email address you are taken to a page that talks about a free
webinar on podcasting.
● The webinars provide a lot of value and help people get started with podcasting. For
people who are interested in more information he has a special deal for
membership to the community.
● John routinely gets hundreds of people onto these weekly webinars and closes
thousands in sales.
You can learn John’s exact process at webinaronfire.com15.
If you think a webinar could be the right fit for you and your audience, give it a go. Make
sure you record it and the worst case is it ends up being a useful video to post on your site.
14
John Dumas, “Entrepreneur On Fire Business Podcast,” Entrepreneur On Fire, accessed July 21, 2014,
http://www.entrepreneuronfire.com/.
15
John Dumas, “Webinar On Fire,” Entrepreneur On Fire, accessed July 21, 2014, http://www.
entrepreneuronfire.com/.
8 - Presenting
Organizing local, inperson events has been a winning strategy for all types of businesses
for a long time; from local small businesses to global software companies like Hubspot,
Constant Contact, and Salesforce.
Adam Franklin uses local workshops, meetups, and conferences to help attendees with
their web marketing. In turn this helps position his web marketing firm, BluewireMedia.com
16
, as a leader. While other firms were obsessing over SEO tactics and Adwords, Adam
and his team were putting on live events.
The events were profitable exercises on their own, but they also brought in countless leads
and highvalue clients to his business. On the feedback forms, some attendees would
literally write "we want to engage your services" and become clients the next day.
It also elevated Adam’s authority level to a point where, in a few short years, he became a
traditionallypublished author of the book Web Marketing That Works and a wellknown
social media speaker.
Doing live, local events is a powerful form of content marketing. The only difference from
other methods is it’s done in person, which helps strengthen ties and cement business
relationships faster. Events can be daunting to host, because what happens if no one
shows up? But they can pay off handsomely if you are game to try.
If this is a skill area for you, don’t hesitate to put on an event and use it as a way to
generate leads.
9 - Doing Free Work
There are so many variations of doing free work, and I love them all!
Derek Murphy had been a book editor for a few years and he started doing book covers for
his own books. He then offered them for free to other authors. In fact, Derek did this book’s
cover design after he reached out and offered to do it for free.
16
“Strategic Advertising and Marketing Solutions,” Bluewire Media, accessed July 21, 2014,
http://bluewiremedia.com/.
He was able to get a bunch of testimonials and referrals from some highprofile indie
publishing authors and bloggers as a result of the free covers.
He has designed book covers for hundreds of authors and is the recommended provider of
book covers for a number of other highprofile bloggers.
When Clint Mayer started out with his online marketing consultancy oracledigital.com.au 17
in 2010, he decided to do SEO video audits for free. He would either offer them to people
who asked for advice or he’d do them cold and send them to people who were spending
up big on Yellow Pages.
Those efforts produced a number of paid customers, including one who has paid $150k
over that fouryear period.
I love this strategy of marketing a business and I get behind it every time I see it in action.
Towards the end of last year, someone handed me a loaf of bread in a parking lot.
Seemed legit. They said it was from a bakery opening around the corner and I’d love it.
I did love it, and I posted it on Instagram and Facebook and anywhere else I could. Within
weeks most of the people I knew from my local area knew about this bakery. It’s now one of
the most popular bakeries/cafes in the area.
Early on your main challenge will be getting people to use your product or service. If you
can do that then you’ll start learning a lot about what you need to do to perfect it. You’ll also
gather testimonials and referrals which will help drive future growth.
Note this is to help spread the word, it’s not a validation exercise. Free users are not the
same as paying customers.
10 - Media Coverage
Getting press attention for your company can be a huge bonus. If it’s well targeted, it leads
to direct customers. Perhaps a bigger benefit is the extra proof and credibility you get as a
result.
WP Curve has been featured by WP Engine, ShoeString startups, LifeHacker, Forbes,
inc.com, and Fox News. My team got a lot out of those mentions including direct signups,
17
Clint Mayer, “SEO, Google Adwords, Data Analysis, Content Strategies, & CRO in Perth,” Oracle Digital,
accessed July 21, 2014, http://www.oracledigital.com.au/.
logos for our homepage, a lot of social media activity, and attention from others in the
industry.
I didn’t have the money to pay a PR agency, so my team and I had to tackle it ourselves.
Here are some of the things the team has done to get press coverage:
1. Pulled lists of relevant journalists to contact about running stories.
2. Chased our entrepreneurial friends, who had been featured and looked for intros to
the journalist who covered them.
3. Paid attention to parts of our business that could be newsworthy and looked for
stories. For example, I’d spent 12 months building a business that was losing
money and then within 23 days had made WP Curve profitable. I pitched this idea to
Startup Daily, who published an article about the story18 .
4. Dropped everything for opportunities to be featured in the media. When Clayton
Morris mentioned to Alex that he could potentially chat to him about WordPress, he
jumped to action. Alex booked flights to New York, crammed a TV presenters’
course in, bought a new jacket (for $700, mind you), and a week later he was on Fox
TV19 .
5. Talked about ourselves a lot. It’s uncomfortable at times, particularly when putting all
of our revenue numbers up on our blog20 . But this gets people talking and interesting
stories emerge.
6. Sent some of our best articles to other websites, to help with those relationships.
I’ve stayed away from crazy marketing stunts, but no doubt that can be effective as well. In
the end they are looking for a story—journalists don’t want to feature you for the sake of it.
Look for stories in everything you are doing and maintain good relationships with
journalists and influencers.
This does take time, but if you can promote unique stories around your launch, that tends to
be a good time to be featured.
The remaining items were posted on the Thrilling Heroics blog here and are reprinted
below.
18
Tasnuva Bindi, “Tech startup becomes profitable in 23 days,” Startup Daily, last modified July 31, 2013,
http://www.startupdaily.com.au/2013/07/techstartupbecomesprofitablein23days31072013/.
19
Alex McClafferty, interviewed by Clayton Morris, “WPCurve takes WordPress to the next level,” Fox News
video, 6:25, March 21, 2014,
http://video.foxnews.com/v/3372912504001/wpcurvetakeswordpresstothenextlevel/.
20
“Monthly report Archives,” WPCurve, accessed July 21, 2014,
http://wpcurve.com/category/monthlyreport2/.
12 - Retargeting
Retargeting is one of the more powerful paid online marketing techniques you will come across.
It’s not free but it generally produces a significantly higher ROI than other forms of paid online
marketing.
One of the fundamental problems with websites, is around 90% of your traffic will come there
once and never return.
Retargeting overcomes this problem. When someone visits your site, the retargeting provider
places a small invisible ‘cookie’ on their computer, so you know they’ve visited your site. Then
when they go to other sites that run ads, the provider can place your ads in front of those people.
It’s kind of creepy but it works and it’s significantly cheaper than other forms of online advertising,
because the ads are displaying to a targeted group of people (people who have already shown
interest).
You can use retargeting ads on the web in general or on Facebook. We use Adroll.com in our
business to manage the ads.
While it might not give you an immediate return, it is something I’d suggest doing early on
because it requires you to build up a list of people to market to. And the only way to do that is to
add it to your site early and build the list up as you get traffic to your site. It’s also possible that it
does yield some pretty good results, people just may not be in a position to buy on their first visit.
If you want to learn more you can check out our retargeting guide here.
13 - Testimonials / proof
Testimonials or proof won’t get you customers alone, but they will be an enormous help. They
will also be great in combination with other strategies.
We used them with our WordPress support business WP Curve. Even before we launched, I
had emails from people that I’d helped, which I included on the sales page. As we got more
established, they got better and better. Our site is now filled with people singing our praises and
showcases logos from places we’ve been featured (including the television show, Fox News).
This all gives customers confidence that they are dealing with a real company who will be there
for the long haul.
There are a few hacks you can apply here:
1. If you don’t have real customers for your service yet, then use testimonials about you
personally. This is what we did with WP Curve.
2. If you don’t have any paying customers, do a few freebies in return for some testimonials.
3. Guest post or appear on wellknown podcasts. Use their logo with permission as a proof
element on your site.
4. If you have other proof elements that you may not think are relevant, you might be
surprised. For example, if you have qualifications, or you have a big email list, or big
social media following, I would be including as many of those details as possible on your
site early on. Anything that makes you look like a trustworthy option is a good idea. You
can improve the relevance over time.
5. Use these proof elements on your website, on marketing material, and when you talk to
people.
14 - Referrals
Referrals are still the biggest source of leads for many businesses. Even with our nonstop
content marketing efforts, referrals are our biggest source of leads by far. They come from a
combination of:
1. Current customers.
2. Indirect competitors.
3. People we have helped or networked with in some way.
4. Affiliates who get paid to promote the service.
5. People who have heard about us or heard other people talking about us.
You should be doing everything you can to make it easier for people from all of these groups to
refer you.
In our case, we do the following:
● Specifically ask for referrals from current customers after they’ve been with us for a
while. This is a simple sequence set up in Infusionsoft.
● Survey existing customers to make sure they are happy. If they are, we ask for a referral.
This is also set up in Infusionsoft using a modified version of the free Net Promoter Score
sequence.
● Thank anyone personally who sends us a lead.
● Network with our competitors and send them leads that don't fit neatly into what we do.
This has resulted in a lot of leads coming back.
● Generate specific networking initiatives with influencers.
● Implement a simple affiliate program where affiliates can get paid if they send us
customers. If we start getting leads from nonaffiliates, we generally ask if they are
interested in becoming an affiliate.
● Perform ongoing work on partnerships with other companies who we share an audience
with.
In addition you could work on product elements that drive people to share. This is often referred
to as “Growth Hacking.” A popular example is the DropBox program where you get extra space if
you refer your friends.
Despite all of the modern online marketing techniques, a lot of businesses still get most of their
customers through referral.
15 - Media coverage
Getting press attention for your company can be a huge bonus. If it’s well targeted, it leads to
direct customers. Perhaps a bigger benefit is the extra proof and credibility you get as a result.
In our business, within the first year we have been featured by WP Engine, ShoeString startups,
LifeHacker, Forbes, inc.com and Fox News. We got a lot out of those mentions including direct
signups, logos for our homepage, a lot of social media activity, and attention from others in the
industry.
We didn’t have the money to pay a PR agency, so we had to tackle it ourselves. Here are some
of the things we have done to get press coverage:
1. Pulled lists of relevant journalists to contact about running stories.
2. Chased our entrepreneurial friends who had been featured and looked for intros to the
journalist who covered them.
3. Paid attention to parts of our business that could be newsworthy and looked for stories.
For example, I’d spent 12 months building a business that was losing money and then
within 23 days we had made WP Curve profitable. We pitched this idea to Shoestring,
who published an article about the story (see Startup becomes profitable after 23 days).
4. Dropped everything for opportunities to be featured in the media. When Clayton Morris
mentioned to Alex that he could potentially chat to him about Wordpress, we jumped to
action. Alex booked flights to New York, crammed a TV presenters’ course in, bought a
new jacket (for $700, mind you), and a week later he was on Fox TV.
5. Talked about ourselves a lot. It’s uncomfortable at times, particularly when putting all of
our revenue numbers up on our blog. But this gets people talking and interesting stories
emerge.
6. Sent some of our best articles to other websites, to help with those relationships.
We’ve stayed away from crazy marketing stunts, but no doubt that can be effective as well. In
the end they are looking for a story—journalists don’t want to feature you for the sake of it. Look
for stories in everything you are doing and maintain good relationships with journalists and
influencers.
This does take time, but if you can promote unique stories around your launch, that tends to be a
good time to be featured.
16 - Social media
In early 2013, a regular customer walked into a cafe in Melbourne and asked for some used
coffee to be used as an exfoliate. Steve Rowley, the owner of the cafe, naturally saw this as a
business opportunity. Who wouldn't?
Speaking with his partner, Bree Johnson, and her business partners, Erika Geraerts and Jess
Hatzis of willowandblake.com, they decided to research the availability of coffee scrubs online.
Apart from DIY recipes, there was no business marketing such a product, particularly through
Instagram.
Steve also called on the help of friend Alex Boffa. Conveniently, the group was travelling to Bali,
where they were able to try coffee scrubs at the local resort spas. After further research they
realized that they had to use fresh coffee grounds to maintain the caffeine content, but that some
of the potential benefits of using coffee included treating skin conditions such as acne, cellulite,
psoriasis, and stretch marks.
What started off as a fun trip quickly turned into a booming business. Four months of product
development spent trialing different oils and complimentary exfoliates resulted in their original
scrub. With the help of branding agency fortheloveandmoney.com, the team created the Frank
Body Scrub and brand. Before long, word had spread to thousands of customers throughout the
world. They have since released a second scrub, Coconut & Grapeseed, with plans for further
product expansion.
How did they get there? Mainly through Instagram. The girls at Willow & Blake had already been
using Instagram to communicate to the public on behalf of several brands, and had always
wanted to do so for their own product. They set up an Instagram account
(instagram.com/frank_bod) and promoted the hashtag #thefrankeffect, and customers from all
around the world began sharing their pictures. This was the result of a fairly aggressive social
media and PR campaign, utilizing bloggers and Instagram personalities to share their product
with various networks.
At the time of writing, nine months after launch, their account has just under 350,000 followers
with over 15,000 usergenerated posts under #thefrankeffect. The team is currently focusing
their marketing on expanding into the United States, having set up a distribution point for faster
shipping times. Next up, Canada and Europe.
I think replicating this sort of impact on social media is difficult. However, this is a case of really
knowing your customers well and knowing how to truly engage them. That is the essence of
marketing, applied here to perfection.
17 - Influencer outreach
One of the most highimpact methods of reaching a lot of potential customers at once, is to
reach out to people who already have their attention.
You can do this in an ad hoc way or an organized way, depending on what works for you. If you
want to get organized, this is what I’d suggest:
● Start a Google doc of influential people in your space. This could include international and
local press contacts, influential people in your industry, other companies,
bloggers/podcasters etc.
● Use tools like FollowerWonk.com, Klout.com, GetLittleBird.com, InkyBee.com, or
Relate.ly to help find influencers and manage your relationship with them.
● Spend a bit of time each week working through the list to find their sites, their Twitter
handles, their blogs, any communities they are part of, etc. Rapportive.com can be a
great tool for that.
● Engage with them in some way, such as by retweeting their posts, commenting on their
blog, or engaging with them in the communities they are part of (if they have their own,
this is by far the best way). I’d write down everything I did in the spreadsheet and make a
note of whether I heard anything back from the person.
● Help them out whenever possible. Little things like pointing out broken links on their sites,
leaving them an iTunes review, or, if they ask for help with something—jump on it. A few
months ago, when I first started, Jason Calacanis put out a tweet asking for tips on free
app review sites. I sent him my list and we had a quick email exchange about my app. A
few months later, I noticed he was looking for guests for an upcoming Ask Jason
episode. I volunteered and reminded him about the prior exchange. This led me to being
on Episode 297, getting me and my business in front of 100,000 people.
● After doing this for a while, reach out and specifically ask for something. It could be a
story, or it could be a partnership of some sort, or just a skype call.
Influencer outreach is the sort of thing that does take time, but if you are “in the game” then
things will start happening. You might just catch a break early on and get your product in front of
hundreds or thousands of ideal customers at once.
18 - Online advertising
Advertising online is not something I would recommend generally for a new business. The
reason is: to do it well, you really need to know your metrics. Since your business is most likely
going to change between now and when the dust settles, your metrics will change as well. If you
don’t know how much customers are worth to you, it’s going to be very difficult to know how
much to pay to acquire them.
However, I have seen them work in some cases and they do offer two major benefits over the
other methods I’ve discussed here. First, they are scalable; so if you are able to get Google
Adwords working for your business, for example, then theoretically you can simply increase your
ad spend to drive more leads. This is a huge asset to have, so it can be worth getting your head
around paid advertising early on.
The second benefit is the ability to target advertisements. For example:
1. With Google Adwords, you can specifically target people who are searching for your
exact problem area.
2. With Facebook ads, you can specifically target people who have certain interests.
3. With LinkedIn ads, you can specifically target people who work for a certain company.
4. With buysellads.com, you can specifically target people who visit a certain website.
Be careful with spending too much money in online advertising early on. But if it suits your
business well, it’s definitely worth exploring.
If you are interested in Adwords, we have a free beginners guide here.
20 - Cold contact
I saved this one ‘till last, because I know this is the one you are least keen to do. But cold
contacting has started many successful businesses over the years.
Cold contact means you are somewhat randomly choosing to contact people who you have no
prior relationship with. It could mean running through a directory and calling people. It could mean
manually pulling together a list of targeted people and emailing them one by one, or by using
something like ToutApp.com.
Or it could mean just showing up on their front door.
In 2010, Eric Barstow started a house painting business. He bought a clipboard, made a cheap
flyer, and mapped out regions where people had nice homes. He knocked on the doors of
houses with peeling paint and asked them if they wanted a free estimate.
He went to over 200 doors in six hours and had 11 people request an estimate. He called them
later on and scheduled six estimates, out of which he closed five to line up $8,000 in revenue. He
took a 25% deposit and used that to hire someone to paint the houses.
He did $150,000 in 2011, $390,000 in 2012, $650,000 in 2013, and is on track to do $1m in 2014.
Almost all of the leads still come through doorknocking.
His business is foothillspainting.co and he teaches people how to emulate his success at
paintingbusinesspro.com.