Virta Platform

Overview
An overview of Virta’s backend solution for
EV charging infrastructure management
1 Why Virta?

2 The best experience for your customers

EV driver services

Mobile and web applications

Roaming

3 Effortless management
Station management tools

4 Scalable & futureproof

Energy management and HW

The device of your choice

Smart energy management

5 Virta Platform packages

Virta Platform 2
1 Why Virta? Virta Platform is a comprehensive solution.
No matter the size of your business, we
offer you:

This guide provides an overview

1 The best experience for your
of Virta Platform solution
customers
for charging infrastructure
2 Effortless station management
management.
3 Scalable solutions for the future

You can manage your own charging devices

or provide the service for other charging
point managers.

With us, you get to serve the best possible

charging experience for your customers.
The white-label features are customised
according to your brand, language, and local
currency. This means that your customers
- the end-users - engage with your brand,
powered by Virta.

We are already ready for the future. The

energy management features together with
the smart charging platform have the power
to completely reshape our energy system.

Get on board of the future of

mobility and energy.

Virta Platform 3
 Fully white-label – All end-user
2 The best Virta Platform enables you to provide
access to EV drivers in various ways. touchpoints are branded and
experience for localized.
your customers Comprehensive charging service is not
just about the devices – you need to think
about how EV drivers can access them. We
EV driver services provide you all you need for tackling this
challenge.

Registration Welcome Mobile Customer RFIDs & Branded

email application portal Welcome receipts
letter

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Mobile and web applications

Charging app
Virta’s iOS, Android and web applications
help EV drivers to find available charging
points, reserve them, start and stop
charging and pay automatically. The
charging devices can be accessed with
Virta-branded apps anywhere.

Besides, all applications are available as

white-label solutions. This means that we
customize the look and feel of the app to
suit your brand. We can also cater to local
needs regarding what and how information
is shown to the end-user. Different
languages and currencies are part of the
complete experience.

One-time payment
In addition to apps, EV drivers can use
charging points without registration on a
credit card payment website: www.chge.
eu. At the one-time payment website, the
user selects the correct device ID, inputs
credit or debit card information and starts
charging. And like you probably already
guessed - it’s also available as a white-
label solution.

Virta Platform 5
Customer portal
The customer portal enables EV drivers
to edit their account information, view
charging history, print receipts from past
charging events and increase their account
balance manually. The customer portal
can be accessed in the mobile app or via
browser.

Your customers also receive automated

receipts after charging events.

Registration and RFID charging cards

Registration portal and a welcome email
sent to your freshly joined customers
are branded for you with pictures, logos
and texts. You can also offer end-users a
possibility to order an RFID charging card or
a key fob. RFID tags are used to start and
stop charging events and all payments are
done automatically in the background. RFID
cards for charging can be ordered during
the registration or later from the customer
portal.

Virta Platform 6
Roaming Our services include both internal and For instance, Hubject has over
Roaming in EV charging is analogous to external roaming. Internal roaming means 300 partners. For your business,
mobile phone networks: customers of that all Virta service end-users can use all
this means that the end-users of
one charging network get to use another Virta customers’ stations. External roaming
network, with just one customer account. includes a broader network: all EV drivers 300 other charging networks can
that are customers of charging networks access your stations.
If enabled, your charging network and in the same roaming hub can use your
devices could be accessed by roaming stations. Virta is currently connected to all
customers with various methods, like third- major roaming networks, including Hubject
party apps or cards. You get more users, and Gireve.
more transactions and more income, and
EV drivers get an improved experience with
access to charging stations across service
provider borders.

Virta Platform 7
3 Effortless Managing dozens, hundreds or even
thousands of charging points requires a set
management of tools to be available at all times. Virta
Platform service is managed through an
Station application that can be used on any web
browser.
management tools The Admin
Device management Panel scales
With the application, you can set up and all the way
manage the charging devices you operate.
down to your
Admin Panel includes tools to follow your
station’s performance with different mobile phone.
indicators. This includes, for instance,
POI data management, setting price
schemes and dealing with maintenance
and diagnostics. Station’s health can be
examined with just one view.

To put it bluntly, you define the parameters

and make sure everything runs smoothly.

The new Admin Panel scales all the way

down to your mobile phone, making
management possible on the go.

(New Admin Panel is currently available only

for Virta Core customers.)

Virta Platform 8
Business insight
With our business intelligence features, you
gain insight on how your charging business
is doing. As an example, you might want
to follow utilisation rates to understand if
there is a demand for extra capacity.

Automated payment processes

Even though the management application is
extensive, we try to minimize your workload
as much as we can.

All payment processes are fully automated,

so there’s no need to stress about
monetary transactions. Prices set by the
charging station owners are automatically
implemented for end-users and visible
in the apps. End-user is billed based on
charging station prices and the charging
revenue transferred to CPO/EMP every
month.

We’re continuously working on new features

to take managing charging services to the
next level.

Virta Platform 9
4 Scalable solutions The device of your choice

for the future Even though the market is young, the

amount of different charging devices is
Energy already vast. If your target is to build a
future-proof charging network, pay a bit
management and of attention to the connection between
HW hardware and software.

Smart charging devices are connected

to cloud-based backends through
mobile networks. The connection
The OCPP standard
requires a common language for the
device and backend. Open Charge enables a mix-and-
Point Protocol (OCPP) is the de facto match of hardware
standard in the EV charging industry for and software.
this connection.

With our expertise, we can recommend

you the best hardware based on your
local needs. Virta’s charging service can
be connected with almost any charging
devices following the OCPP protocol.
Currently, we follow the OCPP 1.5 and
1.6 versions and keep updating as new
versions come out. Compatibility can
also be easily expanded to new charger
models.

Virta Platform 10
Smart energy management – Make and logs of the charger data. Interpretation
it futureproof of statistics is uncomplicated with our
explicit visualisations. We want to support
Smart charging services can be constantly you in managing and evaluating your
developed and updated, based on changing charging performance and help your
needs. Our energy management features business to grow.
enable charging to be controlled based
on different signals, in order to protect Energy projects
the electrical system of a building, to Virta’s solutions enable aggregators to
optimize energy consumption, to stabilize use EV’s as reserves for demand response,
distribution and transmission grids, and helping to balance electrical grids. Our
even to support intermittent renewable smart energy management solutions, such
energy production. as V2G, are commercially available for
energy companies and sold separately as
We are ready for the future. projects.

Dynamic Load Management Contact us to hear more about vehicle-to-

Dynamic Load Management, DLM, is a grid and other energy projects.
solution allowing you to set a maximum
total charging load for a selected group
of charging stations. DLM helps you to
eliminate a risk of overloading and cut
the costs for the required electricity
connections in a building. When multiple
EV’s are charging at the same time,
charging loads are distributed between
cars.

Energy intelligent services

Our Platform solutions provide you reports

Virta Platform 11
We’ve got you
covered.
Just choose a package that
suits your business needs – We’ll
provide you with all the necessary
tools.

Learn more about the packages

Contact us

Take a glimpse to the future: Download

our overview of EV charging industry
trends.

Download e-book

Virta Platform 12