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Week Going To The Doctor

George calls the doctor's office to make an appointment for a persistent cough that has lasted over a week. The receptionist checks his file and finds that the usual doctor is unavailable the next day. However, she is able to schedule George for an earlier cancellation that day at 2:30pm since he needs to be seen sooner in case antibiotics are required. George thanks the receptionist for fitting him in and ends the call.

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Yunita Sari
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138 views2 pages

Week Going To The Doctor

George calls the doctor's office to make an appointment for a persistent cough that has lasted over a week. The receptionist checks his file and finds that the usual doctor is unavailable the next day. However, she is able to schedule George for an earlier cancellation that day at 2:30pm since he needs to be seen sooner in case antibiotics are required. George thanks the receptionist for fitting him in and ends the call.

Uploaded by

Yunita Sari
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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WEEK 9

Going to the Doctor

Warming Up

Have you ever had any of these problems?


Did you go to a doctor?
Sample Dialog
Receptionist : Doctor's office. Jane speaking. How can I help you?
Caller : I need to make an appointment with Dr. Harris.
Receptionist : Do you know your chart number?
Caller : No, sorry. It's at home and I'm at work right now.
Receptionist : No problem. What's your name, please?
Caller : George Mason.
Receptionist : Okay Mr Mason. Hold one moment while I grab your chart, please.
Caller : Sure.
Receptionist : Thanks for waiting. Now, what do you need to see the doctor
about?
Caller : Well, I've been fighting a cold for more than a week, and I think I
might have a chest infection or something. My cough is getting
worse each day.
Receptionist : Hmm. Doctor Harris is off tomorrow. Do you think it can wait
until Wednesday?
Caller : Oh, I was really hoping to get in today or tomorrow in case I need
some antibiotics. Maybe I'll have to go to the walk-­­in-­­clinic instead.
Receptionist : Actually, we had a cancellation for 2:00pm today if you can get
away from the office.
Caller : Gee, it's almost 1:00pm already. I think I can make it if I leave
right now.
Receptionist : We're running a bit behind schedule, so you can probably count
on seeing the doctor around 2:30.
Caller : That's great. Thanks for fitting me in.
Receptionist : No problem, Mr. Mason. We'll see you in an hour or so.

Your Turn
Create your own doctor’s appointment with a friend.

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