Intelligent Data Center and Hybrid Cloud l Global Data Centers

Cyberjaya
Data Centers
With intelligence built into our solutions
 NTT Global Data Centers
Flexible connection to data centers and clouds; over 20 countries and 500,000m 2 of server space

We have 20 years of local experience in Malaysia and were awarded Multimedia Super Corridor (MSC) Pioneer
Status by the Malaysian government. Our regional office has established a long history of operational excellence,
trust and financial stability. We continue to invest in data center development to support Malaysia’s initiative to
become a data center hub and to accelerate in-country and global digital transformation growth.
Our interconnected global data center platform enables our clients to work across one global data center
provider, supported by a pool of local operational expertise with access to a wide portfolio of ICT solutions. We
provide scalable solutions to accommodate any client’s size, location and digital transformation needs.
Together we grow with our clients business.

Our Services are combined with innovative data

center services to suit your needs

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 Cyberjaya Data Center
Our essential infrastructure and uninterrupted operations is located in
Malaysia’s premier IT hub, Cyberjaya. The campus, established in 1997, has
major advantageous characteristics such as:

• Located in the Multimedia Super Corridor, home to the Malaysian

government’s initiative to develop an extensive telecommunication Kuala Lumpur
network and reliable power infrastructure.
• 30km from Straits of Malacca and located on high ground level with
24m above sea level to ensure flood risks are mitigated.
Cyberjaya

• Low risk of natural disaster.

Peninsular Malaysia
• Away from high traffic and congested areas.
• Away from high risk industries such as chemical, steel and paper.
• Within 5km radius of police and fire authorities.
• Easy transport access with proximity to airport, sea port, highways.
• Strategic area for financial institution disaster recovery and
operation sites.

Self-owned
Self-built
Self-operated

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Cyberjaya 5 Data Center Certification
Cyberjaya 5 Data Center is a 7-storey purpose-built • Certified Uptime Institute Tier-III TCDD and
data center designed and built to cater to TCCF
hyperscaler demand, high-end enterprise needs and
• Certified TIA-942 Rated-3
to help accelerate ICT solution providers digital
transformation. With fault tolerance and compact • Supports financial institutions to comply
modular design, the data center is enabled to with Bank Negara Malaysia’s Risk
provide flexible incremental power and efficient Management in technology (RMiT)
cooling activities for multiple IT deployment phases. guidelines
CBJ5 offers dedicated data center facilities for a Highlights
client’s mission-critical operations based on cost
effective requirements. There are multiple air-flow • All facilities are precision engineered for
management modules for various cooling maximum uptime
approaches. CBJ5 provides the latest technology for
• Accredited to ISO27001, PCIDSS and TVRA
continuous cooling with a Cooling Wall system to
supporting of client requirements
provide the highest environmental SLA and fully
autonomous failover design. • PUE’s as low as 1.6 that are cost effective
• 24x7 remote support for basic and advanced
Specifications tasks
• 9,967m 2 total gross floor area and total 5,496 m2 • Our data center is connected with NTT’s
of server space 160+ locations globally
• Dual 33kV incoming power supply via
different path Connectivity
• Electrical system N+C Block Redundant Design • Established diverse connectivity solutions in
NTT carrier-neutral data center campus
• 12 MW data center facilities since year 2000
• Dual distribution path and • Integrated with NTT’s Global Tier-1 IP
compartmental facilities network, MPLS, Multi-Cloud Connect and
domestic Arcnet Internet Service and
• Support high density racks up to 15 kW/ rack and
MyNAP Internet Exchange
15 k N /m2 floor loading
• Inter-connected network among our clients
to create own reliable digital supply chain
ecosystem

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Data center specifications
We’ve consistently invested and developed our data centers at the Cyberjaya Campus. Currently, five data centers
are operating to host our clients IT environment according to their needs and requirements. Our data centers are
designed and built with leading technologies for high redundancy and concurrent maintenance.

CBJ4
Category Spec CBJ1 CBJ3 CBJ4 CBJ5
Annex

Max. 516 1,245 540

335 racks 1,350 racks
capacity racks racks racks

Rack Service Open area, caged area, private suite

options *Quarter or half rack available in CBJ1

Power 1.5 - 3kw per

3 - 5kW per rack Max.15kW per rack
density rack

Dual 33kV
Dual 11kV different path for Dual 11kV different
Utility incoming power supply via
each data center path
different path

2N 2N N+1
Generator Max. 4MVA
Max. 4.5MVA Max. 12MVA Max. 20MVA
Power
N+1
10 min. 2N N+1
UPS 10 min.
batteries 10 min. batteries 10 min. batteries
batteries

Fuel storage 16 H 36 H 36 H 36 H

N+1 cooling with options:

• Air cooled DX CRAC
• Chilled water CRAH
Air cooled DX CRAC • Chilled water AHU
Cooling System
Optional: Cold aisle containment • Cooling wall
• Continuous cooling
• Hot & Cold aisle
containment

Fire
System Aspirating smoke detection system
Protection

Common ISO27001, ISO20000, DCOS-4, PCIDSS, SOC1 Type 1 & 2

• TIA-942 Rated 3
Certificate /
• TIA-942 Rated 3 • Uptime Institute Tier-III
Compliance
Others - • LEED TCDD and TCCF
• TVRA • Green RE
• TVRA, RMIT

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Operational support
We provide 24x7 operational support via the Integrated Service Center (ISC). The ISC centralizes the service desk
and data center NOC under one roof to provide clients with fast responses, unified facility monitoring, client service
requests, trouble ticketing, problem isolation, incident escalation, and change requests. We adopt ITIL best practices
and comply t o ISO 20000 in our operations to ensure smooth technology driven business processes through its best
practices.

Integrated Service Center

Fast response
With highest Service Level Agreements (SLAs).

People Reliable and seamless

Decision making based on data-proven and
ITIL practices.

Customer satisfaction
Process Respond urgently to client requests and resolve
Technology them quickly and successfully.

Crisis Management Center

Respond to urgency and criticalness of
business continuity.

DCIM Remote Hand Support via Smart Glass

• Real-time monitoring of data center • Real-time visual feedback
temperature, humidity and power consumption • Pushing a button
• Alarms and reports • Power cycling
• Cable reseating
• Visual checking of equipment status

High security parameter control

Our eight-layer data center physical security is comprised of built-in-safety and security features to protect client
mission critical equipment.

Physical Security (Dedicated data center security parameter)

Anti-climbing Demarcation between
Campus CCTV surveillance
Data center main entrance fencing with contractor and visitor
with security monitoring
• Bollard system 1.8m height security checkpoint
• Vehicle inspection with
metal detector
Facility controls (centralized access)
• CCTV face recognition
Server room controls
and vehicle license plate
Anti-tailgating Metal detector
reading • Mantrap system
• Visitor Management • Dedicated card access
Authorised
System Key management
data center and CCTV
access card system

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General facilities
Meeting rooms and Professional Centers are available to be rented for
enterprise trainings, seminars, functions and meetings.
A purpose-built disaster recovery center is available for clients who need 24x7 IT
operation. This also includes a pantry, meeting room, waiting area, shower room and
other amenities. The utility power supply is backed up by a power generator, and
there is an optional UPS power supply for uninterrupted operations.
We respond to COVID-19 by protecting and enabling our staff to
provide continuous service. Along with supporting and following safety precautions
for our clients.

Global to local connectivity

As a carrier-neutral data center, NTT Cyberjaya Campus is connected to various local carriers via diverse and
redundant fiber path. NTT manage in-campus fiber network for direct connection between NTT’s data centers and
carriers. For local carrier connection, we are connected to our global tier 1 network infrastructure to offer direct
connection between major service providers across the region via high speed and high-capacity network.

NTT Cyberjaya Campus connecting to Global Tier 1 network infrastructure

Cyberjaya

Carrier-neutral data centers

with local carriers / multiple
points of entry
interconnecting our data
center create diversity of
network ecosystem.

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Supporting our clients through their digital transformation with intelligent
infrastructure and intelligent solutions
We understand our clients core challenges to modernize and innovate throughout the digital transformation. We
have brought together our expertise and capabilities in networking, security, workplace, data center, cloud and
managed services to create one global technology services provider that enables our clients to benefit from a
full-stack integrated ICT service offering. NTT high value services enable clients to accelerate their digital
transformation by being inter-connected to a high reliable and secure ecosystem.

Our high value services Clients and partners

Intelligent Infrastructure
OTT and hyperscale
• Global Data Centers Global
• Global IP Network • IaaS/PaaS
scale • Hybrid IT Infrastructure
• Global MPLS Network
• Arcnet Internet Service • Multicloud connection
• NexConnect multicloud
connect
• MyNAP Internet Exchange Secure Speed Service providers
• Subsea cable Interconnected • Telecommunications
ecosystem • IT Solutions providers
Consulting Services
Technical Services
Support Services Local and global
Managed Services enterprises
Intelligent Workspace Innovative • FSI
Intelligent solution • Manufacturing
Cybersecurity • Retail
Intelligent Business

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