DEVIN L.
REVILLA, RRT, MPA, RSO
MANAGEMENT AND
HUMAN RESOURCE
ADMINISTRATION
RDT 119
OBJECTIVES
Outline and discuss the theories and models of organizational
behavior.
Describe the role of individual in the organization.
Relate the conceots of human relations in the organizations.
Disscuss the concept of leadership and management in healthcare
organizations.
Describe organizational chart and lines of authority in the
organization.
Formulate organizational plan, vision, missiom ad goals.
ORGANIZATIONAL
DEFINITION
BEHAVIOR
Organizational behavior is a branch of social science that
attempts to build theories that can be applied to
predicting, understanding, controlling human behavior in
an organization.
GOALS
OF ORGANIZATIONAL BEHAVIOR
Explain why individuals and groups behave the way they
do within the organizational setting.
Predict how individuals and groups will behave on the
basis of internal and external factors.
Provides managers with tools to assist in the
management of individual's and group's behavior
The study of Organizational Behavior will
assist health care managers to minimize
negative effects (such as stress and conflict)
of this “new” environment and maximize
their ability to motivate staff and
effectively lead their organization.
INDUSTRIAL REVOLUTION
DEVELOPMENT
HISTORICAL
Beginning in the late 1700s, it was the driving force
for the development of large factories employing
many workers. Managers at that time were
concerned “about how to design and manage work
in order to increase productivity and help
organization attain maximum efficiency
DEVELOPMENT
HISTORICAL
'TAYLORISM' THE TRADITIONAL
APPROACH OF SCIENTIFIC MANAGEMENT
Frederick Taylor. He developed the “Time-and-
motion studies” believed that efficiency is achieved
by creating jobs that economized time, human
energy, and other productive resources.
Taylor's philosophy focused on the
belief that making people work as
hard as they could was not as
efficient as optimizing the way the
work was done.In 1909, Taylor
published "The Principles of
Scientific Management." In this, he
proposed that by optimizing and
simplifying jobs, productivity would
increase. He also advanced the idea
that workers and managers needed
to cooperate with one another.
ELTON MAYO 1924-1933
DEVELOPMENT
HISTORICAL
Concluded that human relations and social
factors are hugely important.
Work is both a group and social activity – not
just an individual, economic pursuit.
The productivity of a given worker rises when
a manager pays particular attention to that
worker.
DOUGLAS MCGREGOR
DEVELOPMENT THEORY X. Employees are unintelligent and
HISTORICAL
lazy. They dislikes work, avoiding it whenever
possible.
THEORY Y. Employees are creative and
competent; they want meaning of full work ,
wants to contribute, wants to participate in
decision making and leadership functions.
THEORY Z: WILLIAM OUCHI
DEVELOPMENT Theory Z focuses on increasing employee loyalty to
HISTORICAL
company by providing a job for life with a strong
focus on the well-being of an employee, both on
and off the job.
This means stable employment, and high employee
morale and satisfaction by creating opportunities
for collaboration, lateral job movements, and multi-
level participation in decision-making.
SCOPE OF
ORGANIZATIONAL
BEHAVIOR
OB is the study of human behavior at
work in organizations. Accordingly to the
scope of OB it includes the study of
Individuals, Groups, and Organization
structure.
INDIVIDUAL
ORGANIZATION ARE INDIVIDUALS DIFFER THESE INCLUDES:
THE ASSOCIATION OF IN MANY ASPECTS PERSONALITY, ATTITUDE,
INDIVIDUALS PERCEPTION, LEARNING
AND MOTIVATION
PERSONALITY
Personality is the combination of Inner and
Outer Quality of a Human Being interacting
with each other.
Here OB helps the organization to perceive
the employee personality towards the
organization.
ATTITUDE
Attitude is a action or tendency to behave
positively or negatively towards a certain
idea, person or situation.
Here OB helps to perceive how a employee
develop and change their attitudes towards
the organization.
LEARNING
Learning is defined as “a relatively permanent
change in behavior that occurs as a result of
experience.”
OB helps the Employee in Modification of
their Behavior through Practice or training.
MOTIVATION
It is an Internal energy which Energies a
Person or Employee to complete his/her
Activity.
Here OB helps in Motivating the Ability to
Change the Behavior of a Person or an
Employee.
GROUP
An organization is a collection of people who work together
to achieve individual and organizational goals. A consciously
coordinated social unit composed of two or more people that
function on a relatively continuous basis to achieve a
c o m m on g o a l o r s e t o f g o a l s .
Or in a simple manner, Group is a collection of Two or more
Individuals to achieve a common goal.
LEADERSHIP
A Leader is a person who influences the
activities of his or her subordinates.
A Leader is a person who takes initiatives,
risks to achieve the overall organizational
goal.
GROUP CONFLICTS
Any disagreements or misunderstandings
between 2 Person or 2 Groups is known as
Group Conflict
GROUP DYNAMICS
Individual behavior is influenced by the
presence of others. Studies have found that
individuals work harder and faster when
others are present. And when more than 2
individuals are present they become a group.
It means improving the relationship between
the group members.
ORGANIZATIONAL
STRUCTURE
Organizational structure refers that how the work of
individuals and teams within an organization is coordinated.
It is a valuable tool in achieving coordination, as it specifies
reporting relationships and describes how separate actions of
individuals are linked together.
ORGANIZATIONAL
CULTURE
The beliefs, tradition, rules, custom that employee
follow in the organization is known as
Organizational Culture.
ORGANIZATIONAL
CHANGE
It helps in changing the attitude of the employees
to accept new technologies, ideas or concept.
ORGANIZATIONAL
DEVELOPMENT
It helps in developing people and Organization to
achieve long term objectives.
THANK
YOU!
THAT'S ALL
ALL RIGHTS RESERVED | 2021
