YALE Error Codes
YALE Pallet Jack Fault Codes
Error: no LEDs or LCDs on
What the issue is: Inoperative
Cause of Problem: B+ and / or B- missing at controller, defective battery charger,
or defective battery charger
What to do: Ensure the battery is connected, the key switch is on, and the brake
override circuit is in the run position; also test your battery charger and motor
controller and replace any nonworking parts
Error: no LEDs or LCDs on
What the issue is: Forklift functions as normal
Cause of Problem: open connection between display and controller, defective
display, or defective LEDs
What to do: make sure harnesses are connected at MDI and connector B on
controller; test the dash display by connecting a handset to it and testing for
communication; test LEDs by disconnecting them, connecting the handset, and
testing the handset; replace any nonworking parts
Error: no LEDs or LCDs on
What the issue is: Forklift functions as normal
Cause of Problem: Because this condition is similar to the last, it will take a
handset to determine its cause. If the handset displays “NO COMMUNICATION,”
the controller is defective.
What to do: replace controller
Error: no alarm
What the issue is: Traction and hydraulic functions not working
Cause of Problem: improper startup sequence by jack operator
What to do: check brake switch, accelerator, steer handle, and hydraulic inputs
Error: AL66
What the issue is: Hydraulic function not working
Cause of Problem: battery voltage is low or controller voltage calibration is
incorrect
What to do: Charge or replace battery; otherwise, use handset to determine the
voltage read by the controller and compare it to an actual voltmeter reading;
replace controller if the two readings differ by more than 1.5 volts
Error: AL99
What the issue is: Traction and hydraulic functions not working
Cause of Problem: incorrect battery selected, damaged battery, or damaged
connection to batter
What to do: check that you have the right voltage for your truck, manually check
the voltage of your battery, inspect it for any damage, and check its connecting
crimps and cables for damage as well
Error: AL01
What the issue is: Traction and hoist functions not working
Cause of Problem: control card throttle or lift/lower calibration is out of range;
control card is damaged or defective
What to do: Use the tester function on a handset to see if either calibration is
greater than 1 volt at neutral; replace control card if damaged or defective, which
can be checked by seeing if both “forward switch” and “backward switch” are on at
the same time when testing
Error: AL01
What the issue is: Traction and hoist functions not working
Cause of Problem: incomplete connection between control card and controller;
traction reversing switch not connected; damaged or defective tiller card
What to do: Check connections between control card and controller; use a handset
to test for operation of traction reversing switch; replace control card if tiller card is
damaged
Error: AL02
What the issue is: Traction and hydraulic functions not working
Cause of Problem: main contactor tips are welded closed or motor field circuit is
broken
What to do: disconnect power leads at contactor and test for an open circuit; check
connections between motor field and controller
Error: AL04
What the issue is: traction and hydraulic functions not working
Cause of Problem: damaged connection to lowering valve; damaged lowering coil
or lowering valve cartridge
What to do: check electrical connection between valve coil and controller; check
lowering valve coil for resistance, replace if not approximately 17.7 ohms; replace
lowering valve cartridge if necessary
Error: AL05
What the issue is: traction and hydraulic functions not working
Cause: damaged connection to brake or brake coil damaged
What to do: check connection between electric brake and controller; check brake
coil for resistance in both directions and replace if not between 27.36 and 30.24
ohms
Error: AL06
What the issue is: Traction and hydraulic functions not working
Cause of Problem: Damaged connection to traction motor; traction motor armature
resistance is too low; field wires are loose or damaged; motor field winding is
shorted or too low.
What to Do: Check electrical connection between traction motor, field wires, and
controller; check traction motor armature for shorts; check motor field resistance
and correct if not between 0.5 and 1.5 ohms; check contactor coil for resistance of
52 ohms
Error: AL07
What the issue is: traction functions reduced below 14°F or above 167°F and not
working above 194°F
Cause of Problem: controller temperature is too hot or cold; controller temperature
is not calibrated correctly; controller sensor or controller itself is damaged
What to do: move truck to a warmer or cooler location; use a handset to check that
controller temperature matches room temperature (if not, replace controller)
Error: AL8
What the issue is: traction and hydraulic functions not working
Cause of Problem: over current in driven component
What to do: check main harness for damaged connections to main contactor,
brake, and electric valve coils; check contactor, brake, and electric valve coils for
correct resistance (52 ohms for contactor, between 27.36 and 30.24 ohms for
brake coil, and 17.7 ohms for electric valve coils)
Error: AL10
What the issue is: Traction and hydraulic functions not working
Cause of Problem: controller is damaged; damaged wire connection; short circuit in
harness; ground between motor windings and chassis; motor field winding is
shorted to chassis; field current driver circuit has failed; watchdog hardware circuit
is damaged
What to do: Cycle key switch off and on and replace controller if problem not
solved; check wire connections at contactor, pump motor, and traction motor;
check main harness for shorts; check for grounds or shorts between motor
windings and chassis; check motor field resistance (should be about 1.5 ohms);
measure voltage between F1 and B- and F2 and B- on field current driver (should
be half the voltage between B+ and B-)
Error: AL94
What the issue is: Traction and hydraulic functions not working for one minute.
Cause of Problem: No fault is occurring. The controller is installing hour meter
memory from MDI display if controller has been replaced.
What to do: No solution necessary. Fork truck will operate as soon as data
transfer is complete.
