Scribd
Upload
141 views3 pages

JANKI SOLANKI - 1813051 - in Class Activity

This document contains details about a student named Janki Solanki enrolled in the IMBA program taking the Talent Management course. It also contains the student's answers to 7 questions related to various documents about coordinating operations at a port. The questions and answers provide information about issues raised in voice messages and emails between personnel related to projects, equipment, funding, morale, and coordination.

Uploaded by

Janki Solanki
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
141 views3 pages

JANKI SOLANKI - 1813051 - in Class Activity

This document contains details about a student named Janki Solanki enrolled in the IMBA program taking the Talent Management course. It also contains the student's answers to 7 questions related to various documents about coordinating operations at a port. The questions and answers provide information about issues raised in voice messages and emails between personnel related to projects, equipment, funding, morale, and coordination.

Uploaded by

Janki Solanki
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 3

NAME: JANKI SOLANKI

ROLL. NO.: AU1813051


PROGRAM: IMBA
COURSE: TALENT MANAGEMENT

In class assignment

1. Document 3 is an urgent voice mail message from Ellen Zerkowski from the Public
Affairs Office. What is the MOST critical issue raised in this document?
A) Reporter Ted Bachman’s preparation of a story on the Red-Light
Working Group.
B) The nature of the information reporter Ted Bachman has requested.
C) Ellen Zerkowski’s request for comments on reporter Ted
Bachman’s article.
D) The questions that reporter Ted Bachman asked about project
AWARE.
E) Reporter Ted Bachman’s refusal to divulge his source of knowledge
about project AWARE.

Answer: Both D) and E) as the reporter is asking more questions regarding the project more than what
has been released in the public, and also E. because he wont disclose his source of information, that
could be a serious issue as it could be anyone from within the organization as well.

2. In his e-mail message (Document 4), MPO Gerald Hart informs you that U.S. Army Captain
Jack Pitts has surplus equipment available. Which course of action would you be MOST
likely to take as your first response to Captain Pitts’ offer?
A) Contact Captain Pitts and ask him to send the equipment to you.
B) Meet with the other Team Supervisors and ask them whether the
equipment would be useful for the port.
C) Arrange to get more information about the type of equipment and its
condition from Captain Pitts.
D) Ask the members of the Red Light Working Group during the upcoming
meeting whether the equipment would be useful to this joint effort.
E) Contact Captain Pitts and tell him that you will not need the equipment.

Answer: Option D) Ask the members of the Red Light Working Group during the upcoming
meeting whether the equipment would be useful to this joint effort.
3. In her e-mail (Document 5), Team Supervisor Elise Thornton raises a number of issues
that are affecting the morale of officers in the port. Suppose that in response to
this memorandum, you decide to develop a proposal for improving morale to present
to Port Director George Hudson upon his return. Which of the following activities
would you perform FIRST?
A) Investigate options for improving the quality and quantity of equipment available
to officers in the port.
B) Conduct a meeting of all personnel in the office to discuss issues that are affecting
morale.
C) Discuss this with the Area Port Director during his visit.
D) Meet with the Team Supervisors to examine and prioritize issues that
are affecting the morale of personnel.
E) Prepare your proposal based the information raised in Team Supervisor
Elise Thornton’s memorandum and a follow-up discussion with her about these
issues.
Answer: E) Prepare your proposal based the information raised in Team Supervisor
Elise Thornton’s memorandum and a follow-up discussion with her about these
issues.

4. In his e-mail message to Port Director George Hudson (Document 6), Dillon Chief of
Police Charlie Hall expressed concern about the coordination of joint operations.
Which course of action would you be MOST likely to take in response to this
message?
A) Send Chief Hall an e-mail message explaining that you are acting for
the Port Director and are unavailable to speak with him today. Ask him
if there is any other time to discuss the matter before the meeting.
B) Send Chief Hall an e-mail message explaining that you are acting for
the Port Director and that this issue can be handled when he returns.
C) Send Chief Hall an e-mail message explaining that you are acting for the
Port Director, but are confident that these issues can be resolved during
the working group meeting.
D) Telephone Chief Hall at your earliest possible convenience before
11:00 a.m. today to discuss the issues or to select another meeting
time.
E) Leave Chief Hall a voice mail message later today and reassure him
that the coordination issues will work themselves out.

Answer: D) Telephone Chief Hall at your earliest possible convenience before 11:00
a.m. today to discuss the issues or to select another meeting time.

5. In his e-mail message (Document 7), MPO Gerald Hart states that the Area Port Director,
Richard Carter, wants to visit the port on Tuesday. Which action would you be MOST
likely to take in response to this e-mail message?
A) Meet with Area Port Director Richard Carter and personally
accompany him during the visit; reschedule any pre-existing
appointments.
B) Meet with Area Port Director Richard Carter and personally accompany
him during the visit; ask Team Supervisor Elise Thornton to handle any
pre-existing appointments.
C) Handle any pre-existing appointments yourself; ask MPO Gerald
Hart to reschedule Area Port Director Richard Carter’s visit for
later in the day.
D) Handle any pre-existing appointments yourself; ask Team Supervisor
Elise Thornton to meet with Area Port Director Richard Carter and
accompany him during the visit.
E) Explain to Area Port Director Richard Carter that you have a
preexisting appointment and ask him for his recommendation on
handling the visit.

Answer: B) Meet with Area Port Director Richard Carter and personally accompany him
during the visit; ask Team Supervisor Elise Thornton to handle any pre-existing
appointments.

6. Which of the following issues would be MOST appropriate to raise during this
meeting?
7. Which of the following issues would be LEAST appropriate to raise during this
meeting?
A) Status of AWARE (Introduction)
B) Request for additional funds for AWARE (Document 2)
C) Availability of surplus equipment (Document 4)
D) Morale issues in the port (Document 5)
E) Coordination concerns within the Red Light Working Group (Document 6)
Answer 6: E) Coordination concerns within the Red Light Working Group (Document 6)
Answer 7: B) Request for additional funds for AWARE (Document 2)

You might also like