Si qi ON Republi ofthe Philippines DEPARTMENT OF EDUCATION ' : CORDILLERA ADMINISTRATIVE REGION YL Wma. Neh ane November 23,2019 REGIONAL MEMORANDUM NOV 25 2019 “Ii No 423.2019 ww ee etre ee ere treet QUALITY ASSURANCE, TECHNICAL ASSISTANCE, MONITORING AND EVALUATION (QATAME) OF LEARNING AND DEVELOPMENT (L&D) INTERVENTIONS IN THE DEPARTMENT OF EDUCATION - CORDILLERA ADMINISTRATIVE REGION TO: — Schools Division Superintendents Regional Office Division Chiefs All Others Concerned 1, DepED — CAR issues the enclosed Regional Guidelines on the Conduct of Quality Assurance, Technical Assistance, Monit wg and Evaluation (QATAME) of Learning and Development (L&D) Interventions which serves as basis for offices, units, committee and all others who are involved in the monitoring and evaluation of learning interventions. 2. All previous regional issuances, policies, processes, or systems related to the conduct of QATAME on leaming interventions which are inconsistent to this regional memorandum are hereby repealed, rescinded or modified accordingly. 3. This regional memorandum shall take effect immediately. 4. Immediate dissemination and strict compliance of this memorandum is directed. MAYB, ECLAR, Ph.D., CESO V "GRegional Director Encls: As stated References: = RAQISS or the Governance of Basic Education Act of 2001 (Section 7, B4) ‘Training and Development System OPERATIONS MANUAL Vol. 1 (DepED-STRIVE, BESRA; June, 2010) * Learning and Development Manual, NEAP QADIALP nat ares ay ie co, 422708 | HROD. 422.3800 ns LRMOS dooms | "NeAPa ‘22200 2403 880 ‘ze | PRO a0 mz Fierce Dion 4225155 | QuAD daosier Seite FraD Geser | con rs seoExconee i. Repost Memes; £2 3, 2019 QUALITY ASSURANCE, TECHNICAL ASSISTANCE, MONITORING AND EVALUATION (QATAME) OF LEARNING AND DEVELOPMENT (L&D) INTERVENTIONS IN THE DEPARTMENT OF EDUCATION - CORDILLERA ADMINISTRATIVE REGION L RATIONALE Pursuant to the monitoring, evaluating and assessing regional leaning outcomes as stipulated in Section 7, Item B.4 of the Republic Act 9155 or the Governance of Basic Education Act of 2001, Monitoring and Evaluation (M&E) of program delivery of regional Leaming and Development (L&D) interventions is essential in providing information on the strengths and weaknesses of the learning and development system itself in order to support sustainability and improvement. This ensures the effectiveness and efficiency of L&D operations. It ensures that program implementation adheres to the standards for the system’s inputs, processes, outputs and outcomes, In carrying out L&D interventions, Quality Assurance, provision of Technical Assistance and consistent Monitoring and Evaluation (QATAME) contributes in the attainment of the department’s thrust of promoting good governance and transparency in the delivery of learning interventions. It is a mechanism that ensures the attainment of the desired level of quality of the expected output of a certain deliverables. With the foregoing, the Department of Education - Cordillera Administrative Region (DepED-CAR) has outlined its QATAME process with the goa! of ensuring quality of learning interventions delivery, IL SCOPE DepED-CAR establishes this guideline in ensuring compliance to set standards in the delivery of learning interventions. This guideline shall apply to all learning intervention activities across all Governance Level (Regional, Division, District, Schools) in the region. IH. L&D QATAME FRAMEWORK (Reference: L&D Manual, NEAP) QATAME is the fifth subsystem of the DepEd Learning and Development System and is embedded in the first four subsystems. It is a mechanism that ensures the attainment of the desired level of quality of the expected output of a certain deliverable and giving attention to every stage of the QATAME process and every subsystem from learning needs assessment to learning evaluation.Quality Assurance is a process focused concept, where the processes are put in place to ensure the correct steps are done in the correct way. It is assumed that if correct processes are in place, there is an assurance that the actual results will tum out as expected. Provision of Technical Assistance is the sharing of information, knowledge, expertise, and skills to reach the desired quality of processes and expected outputs of a certain intervention or program. Technical Assistance focuses on particular needs and priorities identified by the program management team or program monitor. Meanwhile, Monitoring is a systematic process of collecting, analyzing and using information to track a program’s progress toward reaching its objectives and to guide management decisions. Evaluation is a systematic assessment of an activity or program. Evaluation focuses on expected and achieved accomplishments, examining the results chain (inputs, activities, ‘outputs, outcomes and impacts), processes, contextual factors and causality, in order to understand achievements or the lack of achievements. Evaluation aims at determining the relevance, impact, effectiveness, efficiency and sustainability of interventions and the contributions of the intervention to the results achieved. IV. QATAME IN THE L&D SYSTEM 1. Land D Needs Assessment (QATA) * Assuring quality of the process in assessing learning needs * Providing technical assistance to ensure that the process involve in learning needs assessment adheres to the set standards 2. Land D Planning (QATA) * Assuring that the plan conforms with the standards of a good and doable plan "Providing technical assistance to assure that the plan conforms with the standards3, Land D Design and Resource Package (QATA) = Assuring that the design and resource package conform with the standards and based on plan * Providing technical assistance to assure that the design and resource packages conform with the standards 4. Land D Delivery (QATAME) * Assuring quality of the conduct of the interventions * Monitoring the conduct of the intervention = Providing technical assistance based on the data gathered during conduct of intervention 5. Land D Learning Evaluation (TAME) * Writing of reports and recommendations for the improvement of future interventions and for policy action * Monitoring and evaluation of application project "Monitoring and evaluation of the job-embedded learning * Conduct of impact study V. TRAINING PROGRAM STANDARDS Standards 1. Competency-based, | +The training program is anchored on competency-based inclusive and assessment of development needs aligned with DepEd | The training program meets the personnel development VMV & strategic requirements of the agency consistent with its mission-vision, directions: The training program is responsive to the agency's requirements and the participants’ needs while promoting inclusiveness and equity ‘mandate and strategic direction and priorities The training program is accessible to all employees and recognizes diversity especially with respect to gender, special needs, and the like. * Training design and methodologies are based on adult learning principles *The activities and content are logically sequenced and are aligned to the goals and objectives of the program *’The program identifies how learning can be assessed and applied in the work area ‘Sound learning and development principles: Tae training design is developed based on sound learning and development principles Clear trai management structure and accountabilities: The 1s *Training design and methodologies are based on adult earning principles The activities and content are logically sequenced and are aligned to the goals and objectives of the program The program identifies how leaning can be assessed and applied in the work area *The management structure delineates roles and responsibilities. At the minimum, the management structure shall include the following:‘raining program has “= Program manager — oversees the entire program, | management coordinates all efforts structure that - Training Manager — focuses on actual training to ensure identifies that the program is implemented as planned accountabilities and | - Trainers/Learning Facilitators — delivers the training responsibilities - Logistics Officer — plans and secures logistics to support the training + Welfare Officer - ensures that provisions for health, wellness, security are taken care of - Finance Officer — oversees the efficient allocation of funds and timely release as well as documentation for liquidation - Mand E Coordinator — implements M and E activities and prepares report - QATAME Associates = Documenters - Secretariat * Specific persons are assigned to perform tasks and responsibilities . Efficient logistical | +The venue selected has met the training requirements arrangements: The (facilities, workspaces, comfort rooms, internet connectivity, training logistical provision for health and other emergencies, etc.), security and arrangements ensure | safety, accessibility that participants’ | « The accommodation has met the requirements (comfort learning is rooms, internet connectivity, and provision for emergencies), maximized security and safety, accessibility to the training venue, if separate from the venue * Food provision has met the requirements (quantity, quality, diet requirements of participants, restrictions, etc.) * The training materials are available, adequate for all the participants, relevant to the needs of the participants, usable in their work area * The training support materials are available, adequate for needs of the participants and the management staff . Effective training | +The management staff and ‘learning delivery: The facilitators/trainers/tesource persons are selected based on a training delivery is | set of criteria and requirements of the training program effectively delivered | *The learning facilitators/trainers/resource persons are at the and well supported | minimum oriented on the design, content and methodologies of the training The management staff are cordial, respectful and act on concems immediately, appropriately and effectively *The delivery is based essentially on the training design and session plan The total number of participants and class sizes are set at a manageable level (1 trainer: max of 60 pax; total pax should not exceed than what is logistically possible with respect to venue, number of learning facilitators, trainers, etc. Program evaluation is administered immediately after the last session = Results of the evaluation is used and incorporated in the End of the Program Report = The participants were given assessed as regards their _learning (Rapid Competency Assessment) CRITICAL INCIDENTS: If you have encountered any remarkable event/situation (either positive or negative) that needs to be detailed here, please accomplish the STAR form. You may need extra sheets to accomplish this. ‘Situation/Task- Describe the specific situation and/or task that needed to be accomplished. Action - Describe how the person/s or the team responded to the situation or acted on the task at hand. Result — Describe the effect of the action or lack of action. Comments and Suggestions: TI PageDepartment of Education NATIONAL EDUCATORS’ ACADEMY OF THE PHILIPPINES ™4 Floor, Mabini Building, DepEd Complex - Meralco Avenue, Pasig City CRITICAL INCIDENTS (This STAR form will be used to document critical incidents that are not captured in the QAME Forms and may be accomplished as may be needed) Title of Training: DATE “SITUATION/TASK ACTION RESULT B| PageDepartment of Education NATIONAL EDUCATORS’ ACADEMY OF THE PHILIPPINES. "4 Floor, Mabini Building, DepEd Complex Meralco Avenue, Pasig City (QAME Form F: End of Program Evaluation (Adopted from STRIVE-developed T and D System) PROGRAM EVALUATION Respondent Type: Trainee Trainer Program Manager Name (Optional): Sex: Male (hate Program Title: ___ Date: Directions: Please assess the effectiveness of the training program according to the indicators below. Put a tick/check (/) under the appropriate column. ‘After the conduct of the training program, I believe that. Strongly | Agree | Disagree | Strongly Agree Disagree | A. Program Management the training program was delivered as planned 2. the training program was managed efficiently 3. the training program was ¥ structured B. Attainment of Objectives 4. the program objectives were clearly presented ‘5. the program and session objectives were attained G._Delivery of Content ©. program content was appropriate to trainees’ roles and responsibilities | “7. content delivered was based on authoritative and reliable sources 8. the session activities were effective in generating learning 9. adult learning methodologies were used effectively 10. management of learning was effectively structured Ti.contribution of all trainees were encouraged 12.trainees demonstrated a clear understanding of the content delivered D. Provision of Support Materials 13.the support materials provided were appropriate to trainees’ needs 14.support materials were adequate and were given on time E_ Program Management Team 15.Program Management Team members were courteous 16.Program Management Team was efficient 17.Program Management Team was responsive to the needs of trainees _| } 9] PageDepartment of Education NATIONAL EDUCATORS’ ACADEMY OF THE PHILIPPINES "4 Floor, Mabini Building, DepEd Complex Meralco Avenue, Pasig City F. Venue and Accommodation 18, the venue was well lighted 19.The venue was well-ventilated 20.the venue was comfortable with sufficient space for program activities 21.the venue had sanitary and hygienic conditions with adequate comfort rooms, "22. meals were nutritious and sufficient in quantity and quality. 23.meals were generally well-prepared and tasty 24. the accommodation was comifo: ‘with sanitary and hygienic conditions Please provide your honest response to each of the following questions: What do you consider your most significant learning from the program? Briefly describe what you have learned and how it will help you with your work. | What changes would you suggest to improve similar programs in the future? ‘What further comments do you have? 10| PageDepartment of Education NATIONAL EDUCATORS’ ACADEMY OF THE PHILIPPINES "4 Floor, Mabini Building, DepEd Complex Meralco Avenue, Pasig City QAME Form G: PROGRAM COMPLETION REPORT (Adopted from STRIVE-developed T and D System) PROGRAM COMPLETION REPORT ‘Program Title: (Add title of program) Facilitator(s): (dd names of the Facilitators/ trainers and their positions) Location and venue: (Write the city and the actual venue e.g. Cebu, EcoTech) ~ Duration: — (include duration of the Training Program) Date: | (include dates for Training Program) ~ Males (Add | Female (aaa | Tota — | (aaa No} No) | Total ) ‘Attach list of participants per learning area (Attachment 1) Summary of Attendance | Attach attendance sheets (Attachment 2) ‘Executive Summary eeeeene rues At the end of the program the participants will have «(Add objectives from the program design/ resource package) | Program Schedule/ ~ Matrix/Design | Key Results "(identify the key results from the conduct of the training program) (identify the resources required to conduct the program e.g. session guides, references, etc. MAE Analysis (Based on the results of the End-of-Program Evaluation) Analysis should include: Results from the participants’ evaluation of the program Results from the facilitators review of the program Results from the program managers review of the program ‘Strengths and areas for improvement should be identified in this section (include as Attachment 3 a copy of the M&E Results) 1] PageDepartment of Education NATIONAL EDUCATORS’ ACADEMY OF THE PHILIPPINES "4 Floor, Mal ling, DepEd Complex Meralco Avenue, Pasig City General In this section make any general comments about the program and Comments and —_| identify any issues encountered in relation to: Issues © its delivery | Encountered - trainers/ facilitators | + participants | + content of program + delivery strategies + training materials * its management ~ prior to detivery + during the training proper Other issues Recommendations | In this section discuss any recommendations you may have to improve future programs. Suggestions may cover program management, ‘facilitation, session guides, resource materials, other concerns) Financial Report (Attach breakdown of board and lodging, honoraria, training materials, administrative cost, profit margin) Program Report Attachments Attachment 1: List of Participants (insert here) Attachment 2: Attendance Sheets (arranged chronologically) (insert here) Attachment 3: M&E Results (insert here) ‘Attachment 4: Breakdown of expenditures ‘Attachment 5: Photo Documentation 12| PageDepartment of Education NATIONAL EDUCATORS’ ACADEMY OF THE PHILIPPINES. Floor, Mabini Building, DepEd Complex Meralco Avenue, Pasig City (QAME Form H: Boaluation of the Workplace Appleation of Learning WORKPLACE APPLICATION OF LEARNING EVALUATION TITLE OF THE TRAINING: INCLUSIVE DATES: VENUE: IMPLEMENTED/DELIVERED/MANAGED PART I- ACTION PLAN AND JOB-EMBEDDED LEARNING EVALUATION Please rate the training participant along the following items: Item ‘Strongly | Agree | Disagree | Strongly Disagree ‘ACTION PLAN IMPLEMENTATION 1. Action Plan responds to the need of the school/organization 2. Action Plan shows learning from the training attended 3. Action Plan was implemented efficiently 4. Action Plan has satisfactorily achieved its objectives _ JOB-EMBEDDED LEARNING T. Job-Embedded Learning contract reflects competency-focus of the |___training attended | 2. Training participant shows the | desired competencies targeted by t the training attended | Note: Attach supporting documents where applicable PART II- CRITICAL INCIDENTS Write below any critical incidents which show how the training participant has demonstrated the training competencies not captured in the questionnaire above (Use additional sheets if needed). DATE SITUATION/TASK ACTION [RESULT Note: Attach supporting documents where applicable Evaluated by: Noted: , Regional Director 14|PageDepartment of Education NATIONAL EDUCATORS’ ACADEMY OF THE PHILIPPINES ™ Floor, Mabini Building, DepEd Complex Meralco Avenue, Pasig City QAME Anatysis Form I: ANALYSIS OF THE ONSITE MONITORING/EVALUATION RESULTS (to be accomplished by Individual Monitor) Title of the Training Program: Date: Venue: _ Proponent: NAME OF THE MONITOR: PART I: Analysis of the Session and Facilitation Evaluation Learning Area: Class: Day Participation/ Retrieval Rate: Based on the results of the evaluation of the session and facilitation done by the participants, answer the following questions: 1, What are the strong points of the sessions? Of the facilitators? Identify the factors that helped in these areas, if possible. Overall Strong Points Factors that Rating helped | (This may be done | through a Focus- L_ = ___|_ Group Discussion) Session | Session [3 Materials were readily Coordination with 1 = available logistics Facilitator [4 Very good questioning Trained _ skills, __| Session | Session | 2 2 | Facilitator L Session | Session 3 | | Facilitator | _ __ Session | Session 1 4 [Facilitator 2. In which area should the session and the facilitator improve on? ] ‘Areas for Factors that | Recommended | Improvement may have | Steps to Address | contributed (This| the Issue/s. | may be done | Indicate whether i through a Focus- action can be | Group Discussion) | immediate or | long-term I solution Session 1_| Session [na a Facilitator | Rapport with Facilitator does Give feedback to participants not like questions | facilitator to __ address questions Session 2 | Session | 15|Page