BUS498: INTERNSHIP

REPORT ON

SUPPLY CHAIN MANAGEMENT

SUBMITTED TO

Ms. Adina Malik

Lecturer
Department of Marketing and International Business.
SBE, North South University

SUBMITTED BY

Foysal Ahmed Rafi

ID: 1712635630
Section: 97

Date: 21st January, 2021

 Letter of Transmittal
January 21, 2021

Adina Malik
Lecturer, Department of Marketing and International Business
School of Business and Economics, North South University

Subject: Internship Report Submission

Dear Ma’am,

First of all, I would like to thank you Miss, for allowing me to do my internship under your
supervision. I am happy to inform you that I have successfully completed my assigned BUS498-
Internship report.

I have completed my 3 months of internship program under Supply Chain Management

department of Fortis Group. From where I have learnt all the processes of how SCM department
functions and different terms and concepts, including direct operation. From this there months of
internship experience I have prepared this report following your guideline. I have included all the
knowledge and information gathered from the experience. I have tried to make the whole report
by maintain your guidelines and instructions.

I hope I am able to deliver my learning and experience throughout this full report to meet up
your expectations. I would be glad if you provide your feedback or any queries regarding this
report and excuse any kind of inconvenience from my end.

Yours sincerely,
Foysal Ahmed Rafi
ID: 1712635630
 Acknowledgement

I am blessed that Almighty gave me the chance to complete this full internship during this
Pandemic situation. First of all, I am thankful to my respected faculty instructor Adina Malik
Ma’am for her continuous support, follow up and guidance throughout this internship tenor.
Secondly, I consider myself fortunate enough to have the most supportive and helpful seniors
from the department in Fortis Group and my supervisor Jafira Hasan, Najmul Hasan, Bappy
Kumar and Oheidul Islam Sir. They are the people who have helped me to learn new things
every new day, support me like a brother, teach me with patience and help me to prepare myself
for the next journey in career. Lastly I will always grateful to my Teachers, Fellow mates and all
the people related directly or indirectly with this journey.
 Executive Summary

Internship program is an integrated part of Bachelors’ in Business Administration degree. Being

fortunate, I got the opportunity to complete my internship at one of the leading company in
Bangladesh - Fortis Group. This report is prepared with all the information and experience I
have gathered from 3 months of internship period. Fortis Group is an export oriented company
with numbers of RMG, Resort, Sports Ground, and some other ongoing proposed project. This
internship experience helped me to learn how to manage the Supply Chain, sourcing,
organizational culture, different technical terms, negotiation and also documentation for
importing goods, and proficiency in ERP. These all learning and experiences was achieved with
the supervision, continuous support and guideline from all the members from Fortis Group and
my Respected Faculty.
Contents
Organization Overview: Fortis Group at a Glance ...................................................................................... 1
Department and the People ........................................................................................................................ 2
Organizational Structure .............................................................................................................................. 3
Assignment and Contribution to the Organization ..................................................................................... 4
Lessons learned from internship experience .............................................................................................. 5
Interaction with Supervisors and Coworkers .............................................................................................. 9
Dealing with Difficulties ............................................................................................................................. 10
Differences between the Expectations and Experience ........................................................................... 10
Influence on Career Plans .......................................................................................................................... 11
If I had to redo this Internship ................................................................................................................... 11
Conclusion .................................................................................................................................................. 12
Appendix..................................................................................................................................................... 13
Employer Satisfaction Survey ................................................................................................................ 13
Journal - Week 01 ................................................................................................................................... 17
Journal - Week 02 ................................................................................................................................... 19
Journal - Week 03 ................................................................................................................................... 21
Journal - Week 04 ................................................................................................................................... 24
Journal - Week 05 ................................................................................................................................... 26
Journal - Week 06 ................................................................................................................................... 28
Journal - Week 07 ................................................................................................................................... 29
Journal - Week 08 ................................................................................................................................... 30
Journal - Week 09 ................................................................................................................................... 31
Journal - Week 10 ................................................................................................................................... 32
 Organization Overview: Fortis Group at a Glance
Fortis Group is Bangladesh and Germany jointly owned apparel Export Company having five
production units, which are - KA design Ltd, Fortis Garments Ltd, Habitus fashion Ltd, Arrow
denim Ltd and Quattro Fashion Ltd. The group has 142 Production Line with 20 lakhs
production capacity and 80%-85% fulfillment rate. The annual turnover of Fortis Group is
approximately $120 Million USD. It has started its business on 2008, and in a very short period
of time it has created a very strong base of international and renowned client from all over the
world with superior customer service and maintaining quality. Here is a list of some reputed
buyers, who are doing business with Fortis on regular basis-

The main strength of Fortis Group is wide range of products variation including winter Jackets,
sportswear, Polo’s, denim, Shirts, Rain wear, Basic Tee’s etc. By maintain all the compliances
and policies of Government, Fortis group is ensuring a safe work environment for the workers,
creating employment opportunities for the people and at the same time contributing in the
economy of our country. The core competence of the Group is producing Jackets with a high
efficiency rate. The average efficiency rate of 5 production unit together is on average is around
60%.Not only in the apparel sector, the Group has successfully diversified its business in
different areas- Sarah Resort LTD., land Development, Fortis Agro, and Fortis Sports. The group
is heading toward to become one of the biggest conglomerates in Bangladesh, through the
excellence. The group has a vision to meet the Global Business Standard and maintaining the
sustainability.

1
 Department and the People

In my department (Supply Chain Management) we used to work 2 internee, under a team of 10

members, comprising the hierarchy of Executive, Senior Executive, Asst. Manager and
Department Head. 3 people were assigned for General Procurement part, 1 was in managing the
Yarn for production, and 4 people were responsible for material management .The Asst. manager
and Department head supervise the whole department. and guide the team. The full group is
functioning through different departments having group of individual under each department
based on job roles and responsibilities. Fortis Group has a 10,000+ skilled workforce with a safe
and friendly working environment, having one of the best HR policies, and most importantly the
group has a very supportive culture of learning from everyone and for everyone.

ADMIN FINANCE HR

ACCOUNTS &
PLANNING COMMERCIAL
AUDIT

SUPPLY CHAIN
MERCHANDISING PRODUCTION
MANAGEMENT

Figure 1- Departments in Fortis Group

2
 Organizational Structure

MANANGING DIRECTOR

COO

GM GM GM GM
CFO CHRO
(PRODUCTION) (MARKETING) (LAND) (RESORT)

DGM DGM DGM DGM DGM DGM

MANAGER MANAGER MANAGER MANAGER MANAGER MANAGER

ASST. ASST. ASST. ASST. ASST. ASST.

MANAGER MANAGER MANAGER MANAGER MANAGER MANAGER

SR. SR. SR. SR. SR. SR.

EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE

EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE EXECUTIVE

MTO MTO MTO MTO MTO MTO

Figure 2 .organogram of Fortis Group

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 Assignment and Contribution to the Organization

Throughout my internship journey I have worked with both Local Procurement (General
Department) and Material Management (Accessories Department).

My first one and half month was in general Department, where my first task was preparing
price comparison chart for every new purchase after selecting the supplier. Before sending the
purchase order (PO) for goods, I had to collect price quotation from supplier, against the RFQ-
Request for Quotation. The received quotation from supplier was being evaluated and compared
with other received quotation from different suppliers. After all the comparison and evaluation a
supplier was being selected and the PO is sent to him. Then, the supplier proceed for further
steps after receiving the PO. Secondly, After Price Comparison, Quotation evaluation, supplier
selection, a Purchase Order (PO) needed to be prepared in ERP software. I had used prepared the
Purchase Orders with specification, quantity, Price and location. Once the supplier had received
the PO, they start to proceed for delivering the goods. By this time I had to keep continuous
communication, if any changes are needed, or making them informed to send the goods in time.

Finally, after receiving the goods; arranging bills & supporting documents is needed for
transparency. There were lots of bill for 5 different concern under the Group, and I had arranged
the bills for submitting to the accounts and audit. Usually Goods were received with a copy of
invoice and delivery copy, I had sent the billing documents comprising Invoice + Delivery Copy
+ Price Comparison Chart + ERP purchase order copy by attaching them together for
confirmation and checking from higher authority, after the authorization I had sent them to the
accounts for audit and payment clearance.

4
In my second part of internship experience; last one and half months I have worked with the
accessories department. Accessories department is basically material management, goods those
will be used in the production. Responsibilities of accessories department starts from receiving
the list of accessories and trims from the Merchant department. In accessories department, I had
developed excel booking file, where I used to update all the information from the merchant end I
and also from the Tech Pack. First of all, in sample development stage, I had contacted with the
suppliers to send them the specification for developing a sample for required item. Basically we
used to collect sample from 4-5 supplier and after receiving the sample I used to provide those
sample to the merchant for quality approval.

One of the core responsibility was ensuring in house all the sample in due time, sending those to
the merchant. One of my core task was making continuous communication with the suppler,
helping them with the information. Besides these, I was responsible for keep tracking of PI in
excel file and also sent those to the audit department on daily basis.

Lessons learned from internship experience

Under the Local procurement part, goods are subdivided under different category, such as
Needle for swing machine, stationary items, cleaning items, mechanical and maintenance, civil
items for construction, it products. As a beginner in this role, I was responsible for the stationary
items and needle procurement. From this full process, I have learnt how to control and monitor
the unnecessary usage of goods, reducing expense in every possible way, developing new
suppliers to reduce cost and for better service. I have also developed my communication skill
with different supplier, and also the negotiation skill as well.

5
Here is the Process Map of how Local Procurement department is function –

6
From Accessories Department, I have learnt how material management works and also got an
insight about the international trading. Working in accessories department was a great experience,
as I got the opportunity to learn many things starting from production to shipment, depth
knowledge about textile sector, etc. From my learning, in accessories department - once the
sample quality is approved, a PO is being sent to the supplier for confirming the order. Against
that PO supplier send a Pro forma Invoice; mentioning item description, quantity and all. Then
the departments input that into the ERP and also send the PI to audit.

Here I am demonstrating some example of different trims and accessories used the most in
Garments –

After sending the PI to the audit, rest of the task is done by the accounts, commercials and audit,
to make arrangement for the shipment or opening LC, and also making the payment clear. In the
meantime the supplier arrange for sending the goods, and also a Bill of exchange document is
send to the company from supplier. In bill of exchange it has all the delivery note, Commercial
Invoice, PI, delivery chalan.

7
Here is the Process Map for Accessories Department-

Here-
• Payment Terms: LC, FDD, TT
• PI – Proforma Invoice
• ERP – Enterprise Resource Planning software
• IPO – Initial Purchase Order
• BOE- Bill of exchange

8
From my internship experience in Fortis Group, I have learnt about different important terms and
concept used in supply chain department, scope of work, extensive knowledge on managing
Supply Chain, procurement and sourcing, negotiation with the supplier, developing skill on
Excel, and also about the organizational behavior & CAD (Computer aided design) Department .
CAD is the first step from where the production activity starts. Finally, Working in ERP
Software was a great experience for me; from 3 months of experience I have developed my
proficiencies using ERP software.

Finally, This 3 months of internship experience helped me to learn about the professionalism,
increase my confidence, help to decide my career plan, got to know about different companies,
and all. All these happened only because of the support from my Team - my supervisor and my
seniors.

Interaction with Supervisors and Coworkers

During my internship period, I had directly worked with Senior Executive - Bappy Kumar Saha,
& Nazmul Hasan Jony. Ms. Jafira Hasan Tuspa, Asst. Manager was my reporting boss. And The
Department Head was Md. Oheidul Islam Sir. They all were always there to look after my work
and guide me. For different work related purpose; in each step I was directly involved with all of
them, along with other employees from the team. The most valuable thing of my internship
period was the continuous support, motivation, guidance and lesson I had received from them
will always be a life time asset for me. They showed me the earnest support and the love as well.
They suggest me which one will be better for my career path, they always make me feel
comfortable during work and also motivated me to create my hunger for learning every new day.
There was an Internee, named Ahasan Arif, who was also from NSU. We both used to work
under same team. We had shared lots of memories through this 3 months, spent time during the
break by having coffee together, went out for refreshment at nearby cafe .We used to share with
each other about what we had learnt new, and helped one another if we had faced any kind of
difficulties. I had built a very good relationship and there was a very strong bond with all of them.

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 Dealing with Difficulties

Initially right after the enjoying and flexible student life, it was a bit challenging for me to adopt
with the job culture and regular duty, however the friendly environment there helped to manage
this very easily. Another issue I had to face was, getting myself familiarize with the different
trims and accessories used in a garments, as I was from business background. But at very
beginning of my internship my supervisor helped me to learn the name of each and every
accessory, their usage.

Support from team it made it easy to know the names. One more thing was, working in ERP was
a whole new experience for me, sometimes little mistakes in ERP software creates a big issue, in
such case it was a nervous situation for me but my seniors were always there to help me out.

Differences between the Expectations and Experience

Before joining the internship I had a mindset that I would apply all the concepts and terms I have
learnt during my undergraduation period. But in real life things are different than the theoretical
knowledge. In real life things are a bit more complex and detailed as it was not felt like during
the academic courses. In my expectation it was only managing the supply chain smoothly,
reducing lead time, these all but from the experience I got to know that supply chain
management means way more than that. In supply chain, one has to play different roles
simultaneously.

In supply chain one has to be a good negotiator during dealings, at the same time he has to be
hard to reduce the cost and unnecessary purchase, also having good communication skill,
working under pressure, keep checking and monitoring all the time.

10
 Influence on Career Plans

After having real life experience, my internship program helped the most in deciding my career
plan. In supply chain management sector there are basically 3 sub department- Procurement,
Logistics, Commercials. After working here I have decided to build my career in procurement/
material management department as I found it more interesting. From this internship journey I
get to know about different industries & companies. Before the internship It was only “supply
chain management” to me but the department also vary and have significant differences in
different industry, for example - FMCG, RMG, Financial Institution, logistics, they all manage
their supply chain in a different way. I found it more interesting and have an intend to work at
Supply chain management department in production related company.

If I had to redo this Internship

If I have to redo my internship I would like to explore myself in Merchandising and commercial
department. At the same time gaining depth Knowledge in production will give 360- degree
knowledge about RMG sector. Because having product knowledge is very important and also
how the product is being prepared in backend. In such case I would consider myself lucky to
have a complete knowledge on this sector.

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 Conclusion

Fortis Group has a vision of being the leading conglomerate in the country. Although nowadays
RMG sector is very competitive and the pandemic issue made business more challenging. The
company should provide superior service and maintain quality to compete in the market and for
its sustainability. Since core business of Fortis Group is, production, applying different concepts
to reduce waste and pollution, minimize deviation, increase efficiency might help in more
productivity and efficiency. And keep monitoring the workforce and motivation during
production is crucial, as workforce is the main competitive advantage of this industry. Lastly,
this 3 months of internship tenor will be a lifetime lesson for me, it was never possible without
the support from my faculty and the people from department at Fortis Group. This internship
program helped me to have a practical experience on what I have learnt in my under- graduation
and made my understandings more clear with Department h knowledge in Supply Chain
Management.

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Appendix
Employer Satisfaction Survey

13
14
15
 Figure 3with the Coworkers

Figure 4 learning the cutting Process

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 Journal - Week 01
Company Overview: FORTIS Group is Bangladesh and Germany jointly owned apparel
exporter. It has five owned production units – those are : KA design Ltd, Fortis Garments Ltd,
Habitus fashion Ltd, Arrow denim Ltd and Quattro Fashion Ltd. Fortis group had started their
business on 2008 and now it has diversified its business into Resort, Real Estate and various
ongoing proposed project. After its inauguration it has created a prominent identity for itself in
the garments sector of Bangladesh by keeping commitments to their valuable clients. Their main
RMG products
include :FunctionalSportswear,Activewear,Outerwear,Rainwear,CWSproducts,Polo’s,Tee’s,Deni
m,Chino,Cargo,Dress pant, Formal/Casual Shirts. Currently there are 10000 people working in
Fortis Group. The company type is privately held and its head office location is East Haral deya,
Beraid, Badda, Dhaka.

Department:

Supply Chain Management: I am doing my Internship under supply Chain Management (SCM),
SCM department is subdivide into 2 sections: SCM (General) SCM (Accessories).

General Part is basically responsible for Maintenance, IT, Stationary, Civil, Electrical, Cleaning,
Accessories item sourcing and procurement, whereas Accessories Part is responsible for Hang
tag, Main Label, care label, Drawstring, Button, Yarn, Packaging item sourcing and procurement.
Which are basically used in production unit, directly or indirectly related to the garments. I am
basically doing my internship program under both General & Accessories part. Currently I am
working under the General Part. Learning the full process of product sourcing and supplier
management, purchase order as well.

Experience:

Work Done
My first week basically was introduction with the corporate culture, rules and responsibilities,
building relationship with the people I am going to work with. And my concerned department
helped me to build a work plan, and scope of learning.

17
Also visited the production facility to know how the full production process work. As practical
learning will help to understand clearly, because core task of my department is supplying
material to the production unit and to the office. Learnt about the name of different accessories
used in a garments.

Learning and Achievement

In my first week of internship, I was not directly involved with the operation. By this time I have
learnt different terms used in the company, my supervisor, how department collaborates, mode of
communication, familiar with the different documents require. And most importantly I came to
know how the full process work, and prepare a process map for my senior to submit. Before
preparing this Process Map, I had the brief from my senior and summarize the full process.
Which helped to know the full process of my assigned department more clearly. Important
documents related to my department are basically Purchase Order, Request for Quotation, Billing
documents from the supplier, and receiving copy from the warehouse.

Accessories used in a garments are mainly: Draw string, Heat Seal, Label – (care, main and size) .
One of the main responsibility of SCM department is ensuring the supply of these materials on
time in production house.

Observation/Reflection
As it’s a manufacturing business, I have noticed that, there main focus always is on supplying the
goods on time and reducing lead time as much as possible. Because a smooth supply of materials
ensure the flow of the full value chain. Also, it is very important to maintain a coordination with
the department for more efficiency.

Relation to Academic Learning

In my academic course I learnt with the formal communication from my business
communication course, how to write formal email properly, how to communicate with the higher
authority, organize work efficiently, and writing email in a positive way, use of Microsoft office
tools, etc. I found all these learning very related to my workplace.

18
 Journal - Week 02
Work Done
 Sending RFQ
 Preparing Purchase (PO) Order and send to the supplier.
 Continuous Coordination and Follow Up to the Supplier.
As I am working at Supply Chain Management – procurement Department; my first thing is
preparing purchase order (PO). PO is basically used to give the work order to supplier for
requested goods from the company. And after getting the PO supplier proceed for sending the
goods.
Learning and Achievement
Software named ERP (Kandaree) is being used to prepare the purchase order. For that reason at
the very first I have introduced with the ERP, how it is functioned, and how to operate this
software, these all.
Purchase Order is prepared with the specification, quantity, Price and location. To prepare this
PO at first I have learnt how to collect information from either Price Quotation received from the
supplier or stored data in ERP software. After collecting the price and information I have input
all the given information for requested goods in Purchase requisition. Purchase requisition is the
list of goods needed, which must have to be approved from the higher authority. After preparing
the PO by giving all the required information in Software, I have sent the PO to the supplier,
before sending the PO, it needed to be cross checked from the supervisor. After supplier receive
the PO, they start to proceed for delivering the goods. By this time I had keep continuous
communication, if any changes is needed, or making them informed to send the goods in time.
Observation/Reflection
From preparing purchase order, and introduction with different supplier, few things have been
noticed, those are:
 Most of the purchase are repeat purchase but quantity may vary
 Based on the forecast and demand, Requisition for most of the goods is prepared and
send from company, in first quarter of the month.
 Most of the Suppliers are previously developed for repeat purchase and common goods
 New suppliers are being also develop to reduce the stock out issue and risk.
 Building and maintaining a good relation is very important with the common supplier.

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Relation to Academic Learning
Most of the concepts and terms like ERP software, RFQ – Request for quotation, Purchase order
were previously learned and now I have got the opportunity to get introduce with these concepts
practically. How to manage Supplier, importance of good relationship with the supplier, how to
negotiate, Bulk purchase, how to reduce cost, these things were previously learned from the
academic course. In the below appendix I have attached the Prepared purchase order using (ERP)
software.

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 Journal - Week 03
Work Done
 Preparing Price Comparison Chart for evaluating Price Quotation and selecting Supplier
 Learnt process of submitting bill with Invoice + Delivery Copy + Price Comparison Chart +
ERP purchase order copy

I have learnt and prepared price comparison chart for every new purchase after selecting the
supplier. Price comparison chart is prepared in an Excel format, where it need to input the item
details, name of different suppliers, Price received from the suppliers. And the supplier with
lowest price is choose after meeting all other condition. Arranging bill and supporting
documents is needed for transparency. These bills need to be sent to the audit in a certain time
interval. There are lots of bill for 5 different concern under the Group, and I have arranged all
the bills for submitting to the accounts and audit.

Learning and Achievement

In my 3rd week of internship, I have learnt almost most of the things about how Procurement
Department . - where I am working for is functioning. Before sending the purchase order (PO)
for goods, the received price quotation from supplier, against the RFQ is being evaluated and
compared with other received quotation. It is basically happens in the sourcing stage. After all
the comparison and evaluation a supplier is being selected and the Prepared PO is sent to him.
And supplier proceed for further steps after receiving the PO.
After Price Comparison, Quotation evaluation, supplier selection, a Purchase Order (PO) need
to be prepared in ERP software. And after submitting the PO supplier deliver the goods to
mentioned location in purchase order. Goods are receive with a copy of invoice and delivery
copy. Invoice came to the concerned department directly and the delivery copy need to be
authorized from the warehouse that goods are received. After getting the delivery copy, billing
documents comprising Invoice + Delivery Copy + Price Comparison Chart + ERP purchase order
copy are being attached together and sent to the higher authority for confirmation and
checking, and the it has been sent to the accounts for payment to the supplier.

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Observation/Reflection
 Most of products are purchased in credit, and preference are given to the supplier who
provide credit facility for a short period.
 Maintain a continuous communication with accounts Department . is necessary for
make sure that suppliers are getting the bills on promised time.
Notable Incident
There might be numbers of different delivery copy / ( challan ) against a single Purchase order
or invoice, as I am in the learning phase, I have mistakenly sent few bills to the audit by
checking the invoice ony, but it needed to cross checked that the mentioned numbers in invoice
must have matched with the challan copy, and all the challan are available with the invoice.
Most importantly it needed to be ensued before submitting the bill and payment clearance that
all the goods are received from the supplier, in that case coordination with the warehouse is
very important.
Relation to Academic Learning
From my academic courses through these four years I have learned about these supporting
documents are being used. I have also learnt about the process of submitting report in a formal
way which I have found very helpful during submitting bills. And one more important learning
from my academic course I had is assenting different companies and collecting information for
different assignment and project purpose, which is very relatable during supplier evaluation
and selection.
 Here I am attaching a picture of price comparison chart I have prepared for Needle used
in sewing machine.

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23
 Journal - Week 04

Work Done
 Executing the full process of Procurement part for 2 section

 Receiving demands from the company , assessing the needs

 Collaborating with the warehouse for inventory update

 Supplier sourcing and coordination with the supplier

Learning and Achievement

Under the procurement part, goods are subdivided under different category, such as Needle for
swing machine, stationary items, cleaning items, mechanical and maintenance, civil items for
construction, it products. As a beginner in this role, I was responsible for the stationary items
and needle procurement.
My first task was receiving the demand chart for goods from the store, and then collecting the
price of those goods from previous data or from the supplier, confirm the order and finally
ensuring receiving the goods from supplier in time. From this full process I have learnt how to
control and monitor the unnecessary usage of goods, reducing expense in every possible way,
developing new suppliers to reduce cost and for better service. Through this full process I have
also developed my communication skill with different supplier, and also the negotiation skill as
well.

Observation/Reflection
 It is very important to check the demands and need for past months
 Asking queries before purchasing the goods, why it is needed, managing alternative
ways instead of new purchase only
 Suppliers are getting fund on time from the accounts, otherwise supplier will
demotivated to provide the quality goods, or they will try to grab more price benefits.

24
  Reputation in the market is very important, otherwise suppliers will not always show his
interest to sell goods for a bad reputed company.

Relation to Academic Learning

 Demand forecasting and planning which is used was learnt in supply chain management
major (SCM310) course
 Previously learnt about the inventory system from major courses
 Knowledge about supplier’s power and buyer’s power from Porter's Five Forces.

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 Journal - Week 05
Work Done
 Learnt about the very first stage of production in a garments - Training on Computer
Aided Design (CAD) Department .
 calculating consumption from a garments
 Process of Marker creation through CAD software

Learning and Achievement

In a garments, the production starts from the CAD department. CAD is a software (Lectra),
through which pattern and shape of a Garment (SAMPLE) is create. Then, the pattern is being
printed on a hard paper, according to that the garment will be cut to prepare a complete
garments.
CAD- PATTERN – MARKER – ACCORDING TO THE MARKER GARMENTS WILL BE CUT
Consumption of a garments is basically indicator of how much fabrics it will consume and based
on that the cost depends. A buyer will always select a factory who can offer less consumption
and more efficiency.
There is a formula for calculating consumption:
(Length x Width x GSM) / 1000 / 1550 / Marker Piece
Once the pattern of a garments is prepared the next stage is marker creation based on the
created pattern/ shape for a garments. . This is the process of sample development and if the
sample is approved then the marker will be sent to the bulk production house. Marker is a
created on a large paper with different parts of a garments, to cut the fabrics from a large
amount of fabric bundle.
Observation/Reflection
 It is very important for RMG company to have a skilled and experienced CAD officer,
otherwise the whole process might suffer
 The skilled the CAD officer will be the more it can create pattern and marker more
efficiently.
 Efficiency and wastage of production house basically depends on how the marker is
created.

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Relation to Academic Learning
For calculating consumption, using software, these all require different mathematical and
technical knowledge. As we did different courses and assignment from MIS105, 107, BUS135,
BUS172, 173, these all helped in completing different technical task.
 Here is an example of a Mini Marker, in which different parts of a garment is allocated
in a paper and the fabrics will be cut according to this marker in a big paper.

27
 Journal - Week 06
Work Done
6th week of my Internship was mostly knowing about the different Technical terms and process
used in Garments Production.
 category of YARN and Yarn Counting,
 Types of Sample: Fit Sample, Pre Production Sample & Size set sample for production ,
Shipment Sample from Production line,
 Tech Pack , Pattern grading
Learning and Achievement
One of the most important thing for production is sewing thread, which is comprised of Yarn.
There are different types of Yarn and there is also different count numbers used to determine
the thickness of Yarn, for example 20/3, 20/2
Secondly, Sample is very crucial for every step of production. Starting from getting the order to
final shipment, every decision is depend on checking the sample
Tech Pack is provided by the Customer, where the buyer gave all the information, starting from
size, style, which accessories will be used, and all the quality related requirements.

Observation/Reflection
 During the sample development, there is always an extra concern than the bulk
production.
 Tech Pack is a very confidential file and cannot be shared with everyone

Notable Incident
During the week, there was a special arrangement for all the employees working at FORTIS
GROUP who have birthday on this December. There was a grand birthday celebration on the
field and got the opportunity to introduce with many people working at different departments.
Relation to Academic Learning
As most of the terms related to garments were related to textile background, being a business graduate
there was not much relativeness with these technical concepts.

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 Journal - Week 07
Work Done
 Learnt the full process of Procurement - Accessories Department .
 Learnt about documents required in Accessories Department . from PI to LC
Learning and Achievement
Procurement process of accessories Department . is mostly interconnected with both Merchant
and Commercial Department . in where merchant first provide the requisition to Scm
Department . after that we develop sample as per requirement from different supplier and
after the quality approval we order for the bulk quantity by sending the IPO (Initial purchase
order) to the supplier.
There is lots of documentation needed in accessories department, for confirming the order to
payment clearance below documents are needed from our concern and supplier as well.
 Initial purchase order
 Pro forma invoice
 Purchase Order
 Challan
 Commercial invoice
 Bill of Exchange
Observation/Reflection
 In accessories Department it is very important to reduce the lead time, as it is directly
related to the production

 Always keeping counter copy is very important because the same time might needed
later, in such case it is easy for the supplier and also saves time for the development.

 Maintain good relationship with merchant, supplier, commercial, is important for

smooth process

Relation to Academic Learning: During the period of undergraduation, most of the

terms we were learnt. It was easy to relate during work. Different terms about shipping
documents and different type of LC were also learnt in SCM major courses.

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 Journal - Week 08
Work Done
 Learnt the name of Different accessories used in a Garments, Types of Fabrics/
fabrication
 How to take measurement for items used in garments
 Create development / tracking file
 Preparing trim card of every sample for reserving as counter for future reference

Learning and Achievement

It is very important to know about the trims and accessories used in a garments. Those which
are attached with the garments call Trims and which are not call Accessories. The mostly used
trims are – Drawstring, Zipper, Button, Label, Elastic, Twill Tape, Eyelet, Heat Seal and
accessories are Hangtag, Price tag, Barcode etc.
Most of the accessories and trims are measured by tape and in centimeter unit.
Development file is basically created and used to track the list of items, supplier names, and
delivery update. Which is very important to maintain daily basis, one of my major task was
maintaining this for the buyer name LIDL.

Observation/Reflection
 Sometimes it needs to be a little bit strict to ensure in house goods in time
 While ordering for goods, checking license and certification of suppliers is important
 Often it has been seen that many accessories matched with the previous order, in that
case it require less time for supplier to develop the sample.

Relation to Academic Learning

My academic learnings help me to develop supplier matrix based on their lead time and performance ,
also the learning I have got from the university helped me during dealing with suppliers, maintaining
excel file in a more efficient way .

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 Journal - Week 09

Work Done
 Supplier follow up
 Sample collection and approval
 Learning Different payment terms

Learning and Achievement

After ordering goods, it is very important to keep continuous communication with the supplier
to ensure in house goods in due time, as the products are directly related with the production.
Official Email and phone both are used to communicate with the supplier.
Sample need to be collected from at least 4 to 5 sources to compare the quality
Payment terms are basically decided during the order confirmation, there are different method
of payment, as in – FDD,TT,LC – and LC has different criteria as well. .

Observation/Reflection
In the case of advance payment, or short payment term there should be some price benefit
from the supplier
Lc is the mostly used payment method for accessories department.
Relationship with the supplier should be balanced with harshness and friendly behavior both.
Payment terms should be decided by maintaining the consistency with the management
decision.

Relation to Academic Learning

During my undergraduation, different payment terms were learnt. Before joining the
internship program, we got an idea about supplier relationship and buyer purchasing power
from major courses on SCM.

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 Journal - Week 10
Work Done
 Creating IPO and PO in ERP
 Maintaining PI tracking file
 Meeting with the commercial team

Learning and Achievement

Initial purchase order (IPO) was sent to the supplier for notifying him about the goods and
quantity. Against that IPO the supplier prepare the Pro Forma Invoice and after receiving the PI
the Purchase Order is being made by using the ERP software.
PI tracking file is basically an excel file. Basically information like Buyer Name, PI number ,
Value , Date , sending date to the Audit, these all need to input in the excel file.
Being a SCM Intern, I was present with my team, from where I got idea about different issues;
suggestion from scm team to develop the system better, requirements from commercial
department during submitted the PI to commercial department for LC OPENING.

Observation/Reflection
Pi tracking file is used for keep track of avoid sending same PI twice to the audit and also check
any information if needed
HS Code and Bank Swift Code should be present in PI from the supplier, without these two LC
cannot be open.

Relation to Academic Learning

In SCM450- Global Procurement course, we got to know about these terms with PI, LC, ERP
Software, and IPO. These theoretical learning helped to recognize and get familiar with these
term during work. There was a session arranged by the faculty member of SCM450 course on
ERP software as well.

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