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Zohreen Shakeel: Markham - Administrative Assistant

This resume is for Zohreen Shakeel seeking a position in the technology sector where they can continue learning and growing. They have over 5 years of experience as an administrative assistant answering phones, scheduling, and using software like QuickBooks. They also have experience working in medical offices assisting patients and doctors. Their education is in engineering and technology from Mehran University of Engineering and Technology in Pakistan. They have skills in programming languages like C/C++, HTML, CSS, Java, and databases like MySQL.

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53 views

Zohreen Shakeel: Markham - Administrative Assistant

This resume is for Zohreen Shakeel seeking a position in the technology sector where they can continue learning and growing. They have over 5 years of experience as an administrative assistant answering phones, scheduling, and using software like QuickBooks. They also have experience working in medical offices assisting patients and doctors. Their education is in engineering and technology from Mehran University of Engineering and Technology in Pakistan. They have skills in programming languages like C/C++, HTML, CSS, Java, and databases like MySQL.

Uploaded by

zohreen shakeel
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Zohreen shakeel

Markham, ON l6b0g2
[email protected] - 6476066460

To obtain a position within the Technology sector where my education and experience would
benefit and where there is continuous learning and growth.

WORK EXPERIENCE

Markham - Administrative Assistant

First Choice Wireless -

December 2013 to Present

Answer incoming calls in a courteous and personable manner and demonstrated excellent
telephone demeanour and ability to accurately record messages and information
● Contacting vendors by phone and email
● Organizing major retail events responsibly
● Processing payments
● Creating and maintaining employee work schedule
● Demonstrating excellent bookkeeping skills
● Create and make sure product invoices are kept up to date
● Updating company software (Quickbooks).
● Perform any other administrative tasks as directed by management

Medical office assistant (Part time)

Dr.Mary Chacko - Toronto, ON -

April 2009 to January 2012

Greet and register patients in a friendly manner


● Answer a multi-line telephone system
● Manage referral/booking processes according to clinic protocol
● Opening and closing of the clinic
● Maintaining and organizing physicians calendars and schedules
● Scheduling and coordinating routine and meetings
● Assisting with clinical activities as required
● Recording & independently preparing correspondence including letters, reports, spreadsheets
and presentations
● Reviewing and distributing mail, lab results and correspondence
● Requisitions office supplies and equipment

Network Analyst

Simpressions - Markham, ON -

January 2008 to January 2009


Functioned as a member of a team handling general inquiries and troubleshooting daily issues
regarding network administration, workstations and peripherals.   
• Installation of test network environment including test workstations and server
• Creating users & granting permissions within an Active Directory integrated environment
• General hardware, software and peripheral set up and troubleshooting
• Assist in the collection and documentation of user's requirements and in the development of
logical and physical specifications
• Aid in the development and testing of a Help Desk Management Program for internal use
• Research and evaluate a variety of software products.
• Write, modify, integrate and test software code.
• Maintain existing computer programs by making modifications as required.
• Identify and communicate technical problems, processes and solutions.

Help desk administrator

Mehran University - hyderabad,pakistan

Setup of network, administration of student user accounts and general troubleshooting duties
and responsibilities. Managed broad range of installation, upgrades, roll-outs and troubleshooting
projects for Novell based networks.
• Setup of Network labs using Novell Netware 4.11, based on Ethernet bus topology
• Cabling & installation of N.I.C. cards
• Setup of server and workstations for the computer systems department.
• Setup of workgroups, user accounts as well as client utilities using Novell Directory Services.
• Management and upgrading of software, hardware and peripherals.
• Analysis of performance and network troubleshooting.
• Wrote documentation concerning all modifications to the source at the beginning of the code
with an explanation of the change, the date, author and the project code.
• Tested all changes thoroughly and ensured that all the samples of the testing were provided to
the Systems Analyst /updated User/Operator documentation accurately.
• Notified the Analyst and presented them with test results, the output from the diff script which
showed the changes that were made to the code and provided the updated documentation.
• Worked as part of a team to provide support and maintenance of systems.
• Analyzed and consulted on a variety of administrative systems (Finance, Registration and
Personal).
• Provided exceptional internal and external customer support.

EDUCATION

Engg. And Technology

Mehran University of Engg. And Technology

September 1992 to 1998

SKILLS

CSS (2 years), HTML (Less than 1 year), java (Less than 1 year), JavaScript (Less than 1 year),
Jquery (Less than 1 year), Microsoft Office (5 years)
ADDITIONAL INFORMATION

SKILLS
Coding: C/C++, HTML, CSS, XML, XSL, Jquery, JAVA, JavaScript, PHP, SQL,
Technologies / environment: Windows, Linux, MySQL, MATLAB, Dreamweaver, Visual Studio,
Microsoft Office (Word, PowerPoint, Access, Excel).
Able to adapt to new softwares with ease and create Use Case diagrams
A team player with a very strong work ethic as well as strong time management, communication,
problem solving and organizational skills.

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