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Marketing management involves planning, directing, and controlling personal selling activities such as recruiting, selecting, training, assigning, supervising, paying, and motivating the personal sales force.
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50% found this document useful (2 votes)
3K views31 pages

Feedback The Correct Answer Is 'False'

Marketing management involves planning, directing, and controlling personal selling activities such as recruiting, selecting, training, assigning, supervising, paying, and motivating the personal sales force.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 31

Marketing management means the planning, direction and control of

personal selling, including recruiting, selecting, equipping, assigning,


routing, supervising, paying and motivating as these tasks apply to
the personal sales force.

Select one:

True

False

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The correct answer is 'False'.

Question 2

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Which of the following is an objective of Sales Management?

Select one:

a. Sales volume/targets
b. Contribution to profit

c.

Continuing growth

d. all of the above

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Your answer is correct.

The correct answer is: all of the above

Question 3

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Where production locations and markets are distanced, physical


distribution becomes all the more crucial.

Select one:

True
False

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The correct answer is 'True'.

Question 4

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A company’s marketing team typically consists of two basic groups:

•Field selling (or personal selling) team

•Head quarter marketing plan

Select one:

True

False
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The correct answer is 'True'.

Question 5

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Instead of demanding, controlling, volume-oriented sales manager,


the modern and successful sales manager is a

Answer

rather than a boss to the salespeople.

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The correct answer is: team leader

Question 6
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Which of the following is a sales channel?

Select one:

a. field selling

b. tele marketing

c. inside selling

d. all of the above

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The correct answer is: all of the above

Question 7

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Selling includes a variety of sales jobs, which are different from one
to another.

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True

False

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The correct answer is 'True'.

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Expecting things to improve by themselves is one of the mistakes in


management.
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True

False

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The correct answer is 'False'.

Question 9

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These are skills like planning, organizing, controlling, and decision


making.

Answer:

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The correct answer is: Managerial skills

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These are specific task or functions such as training, selling,


negotiating as well as the ability to use computers and problem
solving abilities in the specific industry discipline.

Answer:

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The correct answer is: Technical skills

Question 11

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Buyers and sales people, who do business together, do not have
some type of business (or working) relationships.

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True

False

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The correct answer is 'False'.

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It include the sales manager abilities to motivate, lead, and


communicate and co- ordinate effectively with the people around
him/her.

Answer:

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The correct answer is: People skills

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In most medium and large sized organization, there are staff


managerial position, which arranges assistance to help to the line
sales managers and the salespeople.

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True

False

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The correct answer is 'True'.

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It is common knowledge that a certain level of storage is in


inescapable in marketing of most products.

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True

False

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The correct answer is 'True'.

Question 15

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As sales management is a part of marketing management, sales
planning should be integrated with marketing planning.

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True

False

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The correct answer is 'True'.

Question 16

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It is one of the most exciting, financially rewarding and challenging


careers. There is more position available in sales than any other
professional occupations.

Answer:

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The correct answer is: Personal selling

Question 17

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In most companies, the path to a career in sales management starts


from the position of sales manager.

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True

False

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The correct answer is 'False'.

Question 18

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Transportation helps in balancing demand and supply and in


stabilizing prices.

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True

False

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The correct answer is 'False'.

Question 19

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Which of the following is not a contribution to personal selling?

Select one:

a. Sales people provide market research and customer feedback


b. Increase in market share

c. Sales generate revenue

d. Sales people provide solutions to problems

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The correct answer is: Increase in market share

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Sales staff are guided by the strategic planning at company level and
at the marketing level, when they prepare a sales plan consisting of
sales objectives, sales strategies and tactics.

Select one:

True
False

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The correct answer is 'False'.

When selling to consumers, there is an emotional component


involved. Individuals are drawn to products because of how they
make them feel.

Select one:

True

False

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The correct answer is 'False'.

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I refers to a sales model or a category of selling wherein a business


sells its products or services to another business.
Select one:

a. Personal selling

b. B2B sales

c. B2B marketing

d. Direct selling

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Your answer is correct.

The correct answer is: B2B sales

Question 3

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B2B sales representatives are responsible for the following activities


except for:

Select one:

a. managing sales emails


b. setting meetings

c. making and answering sales calls

d. developing a product or service

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Your answer is correct.

The correct answer is: developing a product or service

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B2B marketing success comes from broadcasting a product over


radio or television.

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True

False

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The correct answer is 'False'.

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Many B2B marketers are able to focus on very niche industries which
reflect specialized needs. While this can make marketing a bit more
straightforward, it also requires a high level of knowledge outside of
marketing specialists.

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True

False

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The correct answer is 'True'.

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It is fast becoming the best way to learn more about your prospect or
customer.

Answer:

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The correct answer is: artificial intelligence

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While consumers choose products based not only on price but on


popularity, status, and other emotional triggers, B2B buyers make
decisions on profit potential alone.
Select one:

True

False

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The correct answer is 'False'.

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These are agreed-upon metrics used in assessing a sales


organization’s performance in different areas such as profitability,
sustainability, efficiency. They are also used to discover trends and to
evaluate the productivity and performance of individual sellers.

Answer:

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The correct answer is: Key Performance Indicators

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The B2B sales

Answer

involves several factors, including seller competency, sales process


effectively, product fit, available alternatives, and the buyer’s
purchasing capability and willingness to adopt.

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The correct answer is: approach

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The sales funnel often serves as a visualization of a prospect’s


proximity to or likelihood of making a purchase by identifying the
cognitive or emotional phases the prospect undergoes in the buying
process.

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True

False

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The correct answer is 'True'.

Question 11

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Businesses are usually more concerned with consumers than cost,


value, and revenue potential.

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True
False

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The correct answer is 'False'.

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Common B2B sales KPIs include:

Select one:

a.

Quota attainment rate

b. Average deal size

c. Sales velocity

d. all of the above

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The correct answer is: all of the above

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B2B marketing techniques rely on the same basic principles as


consumer marketing, but are executed in a unique way.

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True

False

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The correct answer is 'True'.

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____________________is a complex process that requires a well


designed and executed B2B sales strategy in order to succeed. It
follows a distinct process and uses a wide range of sales techniques
for various buyer personas and selling situations.

Select one:

a. B2B sales

b. B2b marketing

c. none of the above

d. B2B selling

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The correct answer is: B2B selling

Question 15

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B2B marketing involves building valuable relationships to guarantee


lasting customers -- an important goal for any company, whether a
mega retail corporation or a smaller family-owned one.

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True

False

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The correct answer is 'True'.

Question 16

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____________________is a complex process that requires a well


designed and executed B2B sales strategy in order to succeed. It
follows a distinct process and uses a wide range of sales techniques
for various buyer personas and selling situations.

Select one:

a. B2B selling

b. none of the above

c. B2b marketing

d. B2B sales

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Your answer is correct.

The correct answer is: B2B selling

Question 17

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B2B marketing is largely employed by companies that make products


that consumers have no practical use for.
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True

False

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The correct answer is 'True'.

Question 18

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The exact number and names of stages in your sales process will
depend on the following your industry, company, and sales
organization, but the B2B sales process is typically a five- to eight-
stage sales cycle.

Select one:

a. industry

b. company
c. sales organization

d. all of the above

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The correct answer is: all of the above

Question 19

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In contrast to the B2B sales process which focuses on the seller’s


perspective, the B2B sales

Answer

corresponds to the buyer’s journey.

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The correct answer is: funnel


Question 20

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Business-to-business marketing (or B2B marketing, as it is commonly


known) involves the sale of one company’s product or service to
consumer.

Select one:

True

False

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The correct answer is 'False'.

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