Which among the following options represent “Types of sampling”

In your project, you have come up with a list of identified riks

You have idenified the riks at the project outset and entered them in the risk register
maintained
Which of the following does a procedures manual cover

The customer has flagged the handover takeover(hoto)

Which of the following project management areas are covered in a project management
review(pmr)
Where can you see the role profiles, skills and training needs for all associates
Quality check plan must be signed off by the black belt(in tcs)

There are several steps in risk management in any project, once the
Your customer manager has changed since the last customer satisfaction survey(CSS)

Which one of the following graphical tools is used to monitor the important process
Quality requirements gathering of a project is essential in order to build

During chance management, in what sequence are the following activities carried out
You are preparing root cause analysis report for a network

There was a network outage for six hours because of a major fire in data center premises
You have identified the risks at the project outset and entered them in the risk register

Which of the following aspects of business continuity planning can be reviewed

At the beginning of the project, you have identified a risk

Which one of the following tools tracks improvement

It a customer does not provide feedback through the CSS form despite repeated follow-ups

Which of the following actions should a project leader (PL)

Where in ultimatix are the TCS

For the new project that you are handing, you want to find out it there are any templates
The quarterly audit is complete for you project. The auditor has recommended

Which of the following is also known

During the project wind up phase

You have been assigned as the project leader (PL) of a project that has just started

In which of the following phases is revalidation of Effort estimation

Who among the following is responsible for process improvement in TCS

A risk is defined as a/an

In the Project start up(PSU) meeting with the customer

You are managing a project for a leading retail customer who has challenges with the

Evaluation, prioritization and impact analysis is an activity in change management

Which of the following project management areas are covered in a project management
review(PMR)

A high severity incident has been logged in a business critical application

During which stage of the project lifecyle, is customer satisfaction survey(css)

You have received the customer satisfaction survey(CSS)

You have received the customer feedback for you project

Wich of the following is the correct sequence of 5d phases

What is the purpose of conducting the project management reviews (PMR)

Which of the following are the outcomes of a Project management review (PMR) process

The risk owner in your project has identified a new risk while implementing

You have received a customer satisfaction index (CSI) of 95% from your customer manager
Which among the following is the TCS quality policy

Accept transfer, avoid are valid responses to negative risks of threats in your project during
TCS seeks periodic feedback on the project that we execute for our customer

Wich of the following covers the procedures for business process services projects executed in
Your customer has escalated some critical issues to your business partner

In the information owned by a customer is not classified

Quality requirements gathering of a project is assential in order to build

You are the project leader (PL) of a project, which has been receiving a customer satisfaction
What does the loyalty param

In an Infrastructure support
Your customer manager has changed since the last

Your project has received

Peer Review is performed

Which among the following is the most

Match the following

A. PDCA

Which of the following definitions are true

Using which of the following models can the shif

You are doing the impact analysis for a Change request

Customer satisfaction survey

Match the following

a. Guidelines
In which phase of IT IS Lifecycle
In your project, you are working with mutiple

Which of the following are the possible items

How will you contribute to organization’s

Review done by na associate before

A user was not satisfied, as an incomplete solution

Which one of the following is a common metric

How would you prevent defects from occuring

Your project has received CSS

You have worked on a Database (DB)

Which of the following types of documents, available in IQMS wiki

An associate has joined as a Network Administrator

Your team is responsible for managing the backup

Which one of the following towers user call quality

Which Service Management process should be

You have recently joined a project as a team member
While analyzing efforts spent by your team

You notice that some of the servers

In an infrastructure support project, ini

Which one of the following statements is applicable

The first step in Risk management is to

A risk is defined as
What is the purpose of conducting project

Feedback from the customer through customer

Which of the following arrival

In which phase of it is LifeCycle

Afer implementing a change request (CR)

In the ETVX model, what is the letter

Which of the following are available

Which of the following categories best describe

In which phase of it is lifecycle does Sales

Matric ‘Severity 1 resolution

You have been assigned the responsibility to maintain

What is the purpose of the timesheet data

Which of the following units

There are several processes

A user has forgotten the pass

Implementation of ITIL
Where in ultimatix will you find

You have requested a peer in your project

Against which of the following timesheet

In which of the following condi

There are several steps in risk management and one of them is risk

A normal change request is raised by the customer

This model is a proven method of formula

Why should you perform reviews

During which stage if a project lifecyle

Which of the following are process handbooks

Which one of the following metrics

You are a Configuration manager

Which of the following key activities

Post implementation review (PIR)

Which of the following is the correct order of phases

From whose perspective do performance

What are the different information classification

You have worked on a database (DB) reclamanation

While executing the Project, you have

Defect prevention is a reactive

You have lef the office and are going to your

TCS and the Customer provided

Your are a new entrant in an infrastructure support project

Which of the following metrics is / are used

Which among the following feedback

Who among the following can perfum call

Na Improvement opportunity is identified by your team.

Which one of the following frameworks is used

Only the PL and key members

The Project XYZ has been receiving CSI above 90 %

Your Project manager (PM) has not assigned the timesheet

To make TCS reliable, resilient and immune

What is the default frequency for obtaining the customer
In an infrastructure support project, the customer has requested for a monthly
You are managing an infrastructure support project
Which one of the following options is not an objective
Monitoring helps in ensuring that the tasks are
Which of the following components does the cost
You are working as a network administrator for the last one year
Which among the following is primary objective
Which phase of IT is lifecycle involves managing
Metric severity 1 resolution time
In which phase of IT IS lifecycle does reverse transition
You are managing an infrastructure support project. A high
Which one of the following areas is not included in call
You are a new entrant in an infrastructure support project you notice that backup