USER MANUAL

Powerpack SE
RT Series
1 - 10 KVA
Powerpack SE RT SERIES 1-10 KVA

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

2
Powerpack SE RT SERIES 1-10 KVA

USER MANUAL
Powerpack SE
RT Series
1 - 10 KVA
UDD-SD-123

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

3
Powerpack SE RT SERIES 1-10 KVA

About The Manual

This manual is prepared for the users of Powerpack SE RT Series 1-3 kVA.

Companion Manuals

For further information about this device and its options, please visit www.makelsan.com.tr

Updates

Please visit www.makelsan.com.tr for updates. Always use the latest manuals.

Shipment

Carrying vehicles or handling accessories must have enough features and characteristics to carry
UPS’s weight.

DO NOT LIFT HEAVY DUTY WEIGHT WITHOUT HELP

Be more careful of sudden movements, especially when batteries are inside of cabinet.

Thanks for using our products.

Please strictly obey all the instructions in this manual and pay attention to all the warning and
operation information. It is not advisable to install or operate the machine before reading this
manual.

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

CONTENTS

1 SAFETY INSTRUCTIONS ..............................................................................................................................................7

2 INSTALLATION INSTRUCTIONS ..............................................................................................................................8
2.1 Unpacking Inspection ...........................................................................................................................................8
2.2 Attention Items of Installation .....................................................................................................................9
2.3 UPS and Battery Pack Rear Panel View ....................................................................................................9
2.3.1 The Type of 120V (Output could be 100V, 110V, 115V, 127V) ................................................ 10
2.3.2 The Type of 220V (Output could be 208V, 210V, 220V, 230V, 240V) ................................... 11
2.4 UPS Output Connection ................................................................................................................................ 12
2.5 External Battery Connection Procedure For Long Back Up Type ............................................... 12
2.6 Installation ......................................................................................................................................................... 13
3 PANEL FUNCTION and OPERATION ................................................................................................................... 15
3.1 Keys Function ....................................................................................................................................................... 15
3.2 LED Function ......................................................................................................................................................... 17
3.3 LED Display Function ........................................................................................................................................ 17
3.4 Turn On/Off Operation ..................................................................................................................................... 19
3.4.1 Turn On Operation ......................................................................................................................................... 19
3.4.2 Turn Off Operation ......................................................................................................................................... 19
3.5 UPS Self-Test / Mute Operation .................................................................................................................... 20
3.6 Panel Function Setting ...................................................................................................................................... 20
3.6.1 ECO Mode Setting ............................................................................................................................................ 20
3.6.2 Bypass Mode Setting ...................................................................................................................................... 21
3.6.3 Output Mode Setting ...................................................................................................................................... 22
3.6.4 Low Voltage of Battery Setting................................................................................................................... 23
3.7 Parameters Inquiring Operation................................................................................................................... 24
4 WORKING MODE INTRODUCTION ...................................................................................................................... 26
4.1 Bypass Mode ......................................................................................................................................................... 26
4.2 Line Mode ............................................................................................................................................................... 26
4.3 Battery Mode ......................................................................................................................................................... 26
4.4 ECO Mode ............................................................................................................................................................... 27
4.5 Fault Mode.............................................................................................................................................................. 27
5 THE WARNING LIST OF THE LOGHT and DISPLAY PANEL ................................................................. 28
6 TROUBLE SHOOTING................................................................................................................................................. 31
7 ATTETTION BOF BATTERY DISPOSAL .............................................................................................................. 33
UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015
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Powerpack SE RT SERIES 1-10 KVA

8 NETWORK COMMUNICATION ............................................................................................................................... 33

9 COMMUNICATION INTERFACE INTRODUCTION .......................................................................................... 33
10 GUARANTEE ............................................................................................................................................................... 39
10.1 Terms of Guarantee ......................................................................................................................................... 39
10.2 Cases Not Covered by the Guarantee ....................................................................................................... 40
11 CONTACT INFORMATION ..................................................................................................................................... 42

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

1 SAFETY INSTRUCTIONS
 The power output voltage may still have 220V or 120V even not connect to the mains power.
 For the battery cable or power cord replacement, please contact our service station or
dealer to purchase, in order to avoid fire caused by inadequate capacity or heat ignition.
 Do not place the battery or battery pack in the fire, which will injure due to explosion.
 Please do not open the UPS case as you will, there is risk of electric shock
 Do not touch the battery connection terminals. Battery loop and input voltage loop is without
isolation, which may cause high voltage risk between the battery terminal and ground.
 Do not connect to the equipment like hair dryer or electric heater, to ensure the safety for the
UPS

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

2 INSTALLATION INSTRUCTIONS

2.1 Unpacking Inspection

 Open the UPS package, please check the enclosed accessories including a user manual,
communication cable, support feet, CD-ROM. The long-back model also includes the cable for
connection to battery bank.
 Check the UPS if any damage in transport. If find it’s damaged or parts missing, do not
power on, please turn to the carrier and dealer.
 To determine whether this UPS is the model you want to buy. Check the model name
showed both on the front panel and rear panel of UPS to confirm.

Model Type Model Type

1KVARTS 1KVA RT Standard model 1KVARTH 1KVA RT Long backup model
2KVARTS 2KVA RT Standard model 2KVARTH 2KVA RT Long backup model
3KVARTS 3KVA RT Standard model 3KVARTH 3KVA RT Long backup model
6KVARTS 6KVA RT Standard model 6KVARTH 6KVA RT Long backup model
10KVARTS 10KVA RT Standard model 10KVARTH 10KVA RT Long backup model

NOTE:
Please save the packaging box and packaging materials for future transport use. As heavy
product, please transit the UPS with care.

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Powerpack SE RT SERIES 1-10 KVA

2.2 Attention Items of Installation

 The UPS installation environment must be with good ventilation, away from water, flammable
gases and corrosive entities.
 Do not lie down the UPS against the wall so that front and side panel air intake hole, rear panel
air outtake hole will be unobstructed.
 The peripheral environment temperature around the UPS should be within 0 ℃ ~ 40 ℃.
 If dismantling the machine at low temperatures, there may be condensation droplets, users
can not install or operate it before UPS completely got dry both inside and outside, otherwise
there will be danger of electric shock.
 Place the UPS near the mains socket to cut off AC mains without any delay at any emergent
case.

ATTENTION:
 Make sure the load behind the UPS is off when users connect the load to UPS, and then turn on
the load one by one later.
 Please connect the UPS with the socket which is over-current protected. Do not connect the
UPS with the socket which rated current is less than the Maximum input current of the UPS.
 All the power socket should be configured with earthling device for safety.
 UPS could be electrified or powered no matter the input power cable is tied or not, even when
the UPS is off. The only way to cut off the output is switching off the UPS, disable the EPO and
disconnecting the mains power supply.
 For all standard type UPS, it is advised to charge the battery over 8 hours before used. Once the
AC mains power energizes the UPS, it will automatically charge the battery. Without prior
charging, UPS output remains as usual but with shorter back-up time than normal.
 When connected to motor, display equipment, laser printer etc, UPS power selection should be
based on the startup power of the load which is usually twice as rated power.

2.3 UPS and Battery Pack Rear Panel View

NOTE:
Following diagrams take the type of 0.9PF for example, the type of 0.8PF is similar.

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

2.3.1 The Type of 120V (Output could be 100V, 110V, 115V, 127V)

A. Standard Model

2 3 4 2 11 7 8
5 6
RE SE T

T
O

OUT
R E SE T

R E S ET
FUSE 250VAC 35A
EPO RESET
T

TEL/MODEM/FAX
INTELLIGENT SLOT
O

R E SE T
+

INTELLIGENT SLOT
RS232
INPUT OUTPUT
EXT.BATTERY

RS232
24VDC 40A

EPO
FUSE 125VAC,15A

USB
RESET L N N L

+
EXT.BATTERY
72VDC 40A
USB
-

IN
-
IN OUT OUTPUT SOCKET
INPUT
OUTPUT SOCKET
TEL/MODEM/FAX

9 1 10 8 7 9 10 6 5 4

a. 0.9PF 1KVA RT rear panel b. 0.9PF 2KVA&3KVA RT rear panel

B. Long-Run Model
9 2 3 4 7
2 3 4 5 6
ON
INTELLIGEN T SLO T

RE S ET
EPO
T
O
+

RE S ET
INTELLIGENT SLOT
RS232

RS232
EXT.BATTERY
24VDC 40A

FUSE 125VAC,15A
RESET

EPO

USB
USB INP UT OUTP UT OFF
L N L N
-

IN OUT
INPUT
OUTPUT SOCKET
TEL/MODEM/FAX

11 5 8 6
9 1 10 8 7

a. 0.9PF 1KVA RT rear panel b. 0.9PF 2KVA RT rear panel

2 10 3 4 6 9 9
OUT

R E SE T
T
O

DC OUTPUT DC OUTPUT
RE SE T
RS232
TEL/MODEM/FAX

INPUT OUTPUT
FUSE 125VAC,35A
RESET L N N L
USB

+ 72VDC - + 72VDC -
EPO
IN

INTELLIGENT
+ 72VDC 40A - OUTPUT SOCKET SLOT
EXT.BATTERY

9 11 8 5 7

c. 0.9PF 3KVA RT rear panel d. 0.9PF Battery Pack rear panel

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

2.3.2 The Type of 220V (Output could be 208V, 210V, 220V, 230V, 240V)

A. Standard Model
2 4 5 6 8 3 7 1 2
INTELLIGENT SLOT
RESET
EPO
R E SE T
T

IN
O
+

R ES T

T
RS232
EXT.BATTERY

O
INTELLIGENT SLOT
24VDC 40A

R E SE T

TEL/MODEM/FAX
FUSE 250VAC,8A
RESET USB INPUT FUSE 250VAC,20A
RESET
-

OUTPUT SOCKET OUT

RS232
IN

OUT
INPUT
+ -

EPO

USB
TEL/MODEM/FAX 48VDC 40A
EXT.BATTERY

OUTPUT SOCKET

9 1 10 3 8 7 6 5 4 10 9

a. 0.9PF 1KVA RT rear panel b. 0.9PF 2KVA RT rear panel

9 2 3 4 7

8 3 7 1 2
ON
INTELLIGENT SLOT

INTELLIGENT SLOT

R E SE T
IN

T
O

RS232
R E SE T
TEL/MODEM/FAX

INPUT FUSE 250VAC,20A

EPO

USB
RESET
INPUT OUTPUT OFF
L N L N
RS232
OUT

EPO

USB
EPO

USB

+ 72VDC 40A -
EXT.BATTERY
OUTPUT SOCKET

6 5 4 10 9 11 5 8 6

c. 0.9PF 3KVA RT rear panel d. 0.9PF 6/10KVA RT rear panel

B. Long-Run Model
2 4 5 6
2 1 4 6
RE SET
EPO
T
O

E
RE S T
+

OUT
RE SET
RS232
EXT.BATTERY

INTELLIGENT SLOT
24VDC 40A

T
O

RE SET
FUSE 250VAC,8A

RS232
RESET

TEL/MODEM/FAX
USB
FUSE 250VAC,15A INPUT
-

RESET

USB
OUTPUT SOCKET IN OUT

EPO
IN

INPUT TEL/MODEM/FAX
INTELLIGENT
+ 48VDC 40A - SLOT
EXT.BATTERY
OUTPUT SOCKET

9 1 10 3 8 7 9 10 8 5 7

a. 0.9PF 1KVA RT rear panel b. 0.9PF 2KVA RT rear panel

9 2 3 4 7

2 1 4 6
ON
INTELLIGENT SLOT

R E SE T
OUT
T
O

RE SET
RS232
TEL/MODEM/FAX

RS232

FUSE 250VAC,20A INPUT

RESET
USB

EPO

USB

INPUT OUTPUT OFF

L N L N
EPO
IN

INTELLIGENT
+ 72VDC 40A - SLOT
EXT.BATTERY
OUTPUT SOCKET

9 10 8 3 5 7 6
11 5 8

c. 0.9PF 3KVA RT rear panel d. 0.9PF 6/10KVA RT rear panel

1. Input Power Terminals 7. Intelligent Slot

2. Over Current Protector 8. Surge Protection for Network/Fax/Modem
3. Fan 9. Battery Slot
4. USB 10. Output Socket
5. Emergency Power Off 11. Terminal Block
6. RS232 Communication Interface

NOTE:
Diagrams take the type of 0.9PF for example, the type of 0.8PF is similar. Due to the technology
upgrading and development, goods and diagrams might have some differences.

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

2.4 UPS Output Connection

Output connection of 1~10KVA type is configured with sockets or terminal blocks, users can
plug the load cable into the UPS socket to energize the load as below. Make sure the mains wire
and breakers in the building are enough for the rated capacity of UPS to avoid the hazards of
electric shock or fire.

NOTE:
To the type of 6-10KVA, do not use the wall receptacle as the input power source for the UPS,
which rated current is less than the UPS’s maximum input current. Otherwise the receptacle may
be burned and destroyed.

Over Current Battery

Protector
OUT

E
RE S T
ON
T
O

RE SE T

FUSE 125VAC,20A
INPUT OUTPUT Over Current
/MODEM/

RESET
L N N L

Protector
IN

+ 48VDC 40A - OUTPUT SOCKET INPUT OUTPUT OFF

EXT.BATTERY
L N L N

Battery
Input output
LOAD
Input output

2.5 External Battery Connection Procedure For Long Back Up Type

 For different UPS type, users are instructed to configure different battery voltage as below
sheet. More or less units are forbidden, or else something abnormal or faulty will appear.

Battery Quantity Battery Voltage

Type
(unit) (volt)
1KVA 2/3 24/36
2KVA 4/6 48/72
3KVA 6/8 72/96
6KVA 16 192
10KVA 16 192

 One end of battery cable is for UPS terminals while the other end with triple cables is for
battery terminals. Correct installation procedure is highly vital or else probable electric shock
will arise. Users are strictly required to follow the below procedure.
UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015
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Powerpack SE RT SERIES 1-10 KVA

 Connect battery in
n correct waay and makee sure the to
otal battery voltage
v is avvailable for UPS.
U
 Correcctly connectt the long baattery cable to battery terminals
t firrst, red wiree is to posittive plate
while black is to negative.
n If users conneect the UPS first, electrric shock or other dangger could
not be avoided.
 Beforee connectingg load after UPS,
U users should supplly main pow
wer to UPS and energizee it.
 Connect long batteery cable to UPS termin
nals with corrrect poles link
(red iss for “+”, blacck is for“-”),, UPS will staart the charging work automaticall
a y.

+ - + -
R E SE T
RED
T
O

R E SE T

FUSE 125VAC,20A
IN
NPUT OUTPUT
+
RESET
L N N L B
BLACK
- + -

+ 48VDC 40A - OUTPUT

EXT.BATTERY

+ - + -
Battery
B

2.6 Installation

 UPS in
nstallation work
w d comply with local eleectrical stan
should ndard and o
only can be done by
professional techn
nician. 1KVA ower connection.
A~3KVA uniits could usee wall socket as input po
 For alll type UPS, it
i is advised t battery over 8 hourrs before the first use. Once
d to charge the O the
t UPS, it will chargee the battery automaticcally. Witho
AC maains power energizes the out prior
charging, UPS outp
put remainss as usual bu
ut with shorrter back up time than n
normal.

ation steps：
Installa
1. Pleasse take out two
t groups of support feet from paackage, asseemble by em
mbedding th
hem with
each other as shoown below.

2. Placee the two su

upport feet in parallel on horizonttal surface, and then pu
ut the mach
hine into
two support
s feett carefully. Make
M sure th
he main pow
wer is off wh
hen you movve it.

01.2015/Rev No: 1 /Rev. Date: 20.05

UDD-SD--123/ Releasse Date: 16.0 5.2015
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Powerpack SE RT SERIES 1-10 KVA

3. It also can be placed horizontally without support feet if you like, please remember not to put
the machine upside down. Please lie it down carefully and make sure the main power is off.

4. Machine and battery pack, can be put together, as two ways are showed in the pictures below,
the battery pack should be put under the machine. The battery pack is heavy, be careful when
you move it.

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

3 PANEL FUNCTION and OPERATION

The operation is simple, operators only need to read the manual and follow the operation
instructions listed in this manual without any special training.

3.1 Keys Function

Inverter LED
Battery LED
Bypass LED
Warning LED

25% 50% 75% 100%

VAC
E
LIN

HZ
OUTPUT
25% 50% 75% 100%

ON/OFF ROTATE

TEST/MUTE

※ ON/OFF key （ + ）
Press and hold this key for more than half a second to turn on/off the UPS.
※ TEST/MUTE key （ + ）
Press and hold the key for more than 1 second in mains mode or economical mode: UPS runs the
self-test function.
Press and hold the key for more than 1 second in battery mode: UPS runs the mute function.
※ ROTATE key （ + ）
Press and hold and for more than half a second (less than 2 seconds): Change the
direction to display items.

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

25% 50% 75% 100%

VAC

E
LIN
Press and hold keys
HZ
OUTPUT
for more than half a
second.
25% 50% 75% 100%

ON/OFF ROTATE

TEST/MUTE

The direction has 100% 75% 50% 25%

been changed in the

VAC

picture.
HZ
OUTPUT

E
LIN

100% 75% 50% 25%

ON/OFF ROTATE

TEST/MUTE

After finishing that, the machine can be placed flat, as shown in the picture below.
E
LIN

25% 50% 75% 100%

※ INQUIRING key （ , ）
Non-function setting mode:
1) Press and hold or for more than half a second (less than 2 seconds): display the items
orderly.
2) Press and hold for more than 2 seconds: Circularly and orderly display the items every 2
seconds, when press and hold the key for some time again, it will turn to output status.

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

Function setting mode:

Press and hold the key for more than half a second (less than 2 seconds): Select the set option.

※ FUNCTION SETTING key

Non-function setting mode:

Press and hold the key for more than 2 seconds: Function setting interface.
Function setting mode:
Press and hold the key for more than half a second (less than 2 seconds): Enter the function
setting option
Press and hold the key for more than 2 seconds, exit from this function setting interface.

3.2 LED Function

From left to right is inverter LED, battery LED, bypass LED and warning LED.
Warning red LED is on: UPS fault. For example: Overload beyond the allowed time, inverter fault,
BUS fault, over temperature fault etc.
Bypass yellow LED is on: UPS is alarming. For example: Bypass mode supply power and etc.
Battery yellow LED is on: UPS is alarming. For example: Battery mode supply power and etc.
Inverter green LED is on: UPS is normally powered by mains or ECO mode or battery mode.
PS: LED display detail in different mode is listed in 5 items.

3.3 LED Display Function

LCD displays as following figure.

※Icon display area:

1. The top diagram is for load, battery, fan, fault and buzzer icon. When UPS is over loaded, the load
light will blink as same as the battery light blinks when the capacity of battery gets low or battery
is disconnected. The left icon and right icon are for load and battery capacity indication, each grid
of which represents 25%.
2. The fan icon is for fan working indication; when fan normally runs, the icon will display rotation; if
the fan is not connecting or faulty, the icon blinks;
3. Press the mute button under the battery mode, buzzer icon will blink; it will disappear under
other cases.

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Powerpack SE RT SERIES 1-10 KVA

4. Fault icon will be on when UPS on fault mode, otherwise it will not.

Icon display area 100%

VAC

E
LIN
Battery capacity
Load capacity
display area
display area
HZ

100%

Working mode
display area

Digital display area

※ Digital display area:

 Under none setting mode, it will display UPS output information when UPS normally runs in AC
 mode; other information like input, battery, load and temperature will be showed after
pressing the inquiring key; Fault code will be told in fault mode.
 Under setting mode, user could adjust different output voltage as well as activate ECO and
BYPASS mode by operating function setting key and inquiring keys.

※ Mode display area:

After over 20 seconds, this area will display the working mode of the machine. e.g. STDBY(Standby
Mode), BYPASS(Bypass Mode), LINE(AC mode), BAT(Battery mode), BATT(Battery Self Test Mode ),
ECO(Economic Mode), SHUTDN(Shutdown Mode).

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Powerpack SE RT SERIES 1-10 KVA

3.4 Turn On/Off Operation

3.4.1 Turn On Operation

A. Turn on the UPS on Line mode

 Once mains power is plugged in, the UPS will charge the battery, at the moment, LCD shows
that the output voltage is 0, which means UPS has no output as default condition. If it is
expected to have output of bypass, you can set the bps “ON” by LCD setting menu.
 Press and hold the ON key for more than half a second to start the UPS, then it will start the
inverter.
 Once started, the UPS will perform a self-test function, LED will light and go out circularly and
orderly. When self-test finishes, it will come to line mode, the corresponding LED lights, UPS
is working on line mode.
B. Turn on the UPS by DC without mains power
 When main power is disconnected, press and hold the ON key for more than half a second to
start UPS.
 The operation of UPS in the process of start is almost the same as that when mains power is in.
After finishing the self-test, the corresponding LED lights and UPS is working on battery mode.

3.4.2 Turn Off Operation

A. Turn off the UPS on line mode

 Press and hold the OFF key for more than half a second to turn off the UPS and inverter.
 After UPS shutting down, LED go out and there is no output. If output is needed, you can set
bps “ON” on LCD setting menu.
B. Turn off the UPS by DC without mains power
 Press and hold the OFF key for more than half a second to turn off the UPS.
 When turning off the UPS, it will do self-testing firstly. LED light and go out circularly and
orderly until there is no display on the panel.

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Powerpack SE RT SERIES 1-10 KVA

3.5 UPS Self-Test / Mute Operation

 When UPS is on line mode, press and hold the self-test/mute key for more than 1 second,
LED light and go out circularly and orderly. UPS comes to self-test mode and tests its status. It
will exit automatically after finishing testing, LED resume.
 When UPS is on battery mode, press and hold the self-test/mute key for more than 1 second,
the buzzer stops beeping. If you press and hold the self-test/mute key for one more second, it
will restart to beep again.

3.6 Panel Function Setting

UPS has setting function. It can run the setting on any mode. After setting, it will become
effective at once when meets some standards. The set information can be saved only when the
battery connected and normally turning off the UPS.

3.6.1 ECO Mode Setting

 Enter the setting interface. Press and hold the function setting key for more than 2
seconds, then come to setting interface, the letters “ECO” will flash.
 Enter the ECO setting interface. Press and hold the function setting key for more than half
a second(less than 2 seconds), then come to setting interface of ECO, at this time, the letters
“ECO” will light for a long time. The “ON” (or OFF) will flash. Press and hold the inquiring key（
, ）for more than half a second (less than 2 seconds) to determine whether the ECO
function is used or not. If used, the corresponding word is “ON”, if not, the word is “OFF”. It can
be determined by yourself.
 Confirm the ECO selecting interface. After selecting ON or OFF, press and hold the function
setting key for more than half a second (less than 2 seconds). Now, the ECO setting
function is completed and the “ON” or “OFF” will light without flash.
 Exit from the setting interface. Press and hold function setting key for more than 2
seconds, exit from the setting interface and turn to main interface.

25% 50% 75% 100% 25% 50% 75% 100%

E
LIN

E
LIN

25% 50% 75% 100% 25% 50% 75% 100%

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Powerpack SE RT SERIES 1-10 KVA

3.6.2 Bypass Mode Setting

 Enter the setting interface. Press and hold the function setting key for more than 2
seconds, then come to setting interface, Press and hold the function setting key for more
than half a second(less than 2 seconds), select the function setting, choose the bypass output
interface, at the moment, the letters “BPS” will flash.
 Enter the Bypass output selecting interface. Press and hold the function setting key for
more than half a second(less than 2 seconds), then come to setting interface of BPS, at this
time, the letters “BPS” will light for a long time. The “ON” letter will flash. Press and hold the
inquiring key（ , ）for more than half a second (less than 2 seconds) to determine
whether the BPS function is used or not. If used, the corresponding word is “ON”, if not, the
word is “OFF”. It can be determined by yourself.
 Confirm the Bypass output selecting interface. After selecting ON or OFF, press and hold the
function setting key for more than half a second (less than 2 seconds), Now, the BPS
setting function is completed and the “ON” or “OFF” will light without flash.
 Press and hold function setting key for more than 2 seconds, exit from the setting
interface and return to main interface.
 After setting BPS as ON, when mains power plugged in without turning on the UPS or no mains
power plugged in, there is bypass output but no power down backup function.

25% 50% 75% 100%

25% 50% 75% 100%

VAC
E
LIN

E
LIN

HZ
INPUT 25% 50% 75% 100%
25% 50% 75% 100%

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Powerpack SE RT SERIES 1-10 KVA

3.6.3 Output Mode Setting

 Enter the setting interface. Press and hold the function setting key for more than 2
seconds, then come to setting interface, Press and hold the inquiring key（ , ）for
more than half a second(less than 2 seconds), select the function setting, choose output voltage
setting interface, at the moment, the letters “OPU” will flash.
 Enter the output voltage selecting interface. Press and hold the function setting key for
more than half a second(less than 2 seconds), then come to setting interface of output voltage
OPU, at this time, the letters “OPU” will light for a long time. The numerical value below the
OPU will flash. Press and hold the inquiring key（ , ） for more than half a second (less
than 2 seconds), select the numerical value in accordance with “OPU” function. The provided
voltages are 100, 110V, 115V, 120V, 127V or 208V, 210V, 220V, 230V, 240V, you can choose
anyone by yourself.
 Confirm the output voltage selecting interface. After selecting numerical value, press and hold
the function setting , for more than half a second (less than 2 seconds). Now, the OPU
setting function is completed and the numerical value will light without flash.
 Exit from the setting interface. Press and hold function setting key for more than half a
second (less than 2 seconds), exit from the setting interface and return to main interface.

25% 50% 75% 100% 25% 50% 75% 100%

E
E

LIN
LIN

25% 50% 75% 100% 25% 50% 75% 100%

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Powerpack SE RT SERIES 1-10 KVA

3.6.4 Low Voltage of Battery Setting

 Enter the setting interface. Press and hold the function setting key for more than 2
seconds, then come to setting interface, Press and hold the inquiring key（ , ）for
more than half a second(less than 2 seconds), select the function setting, choose battery
voltage setting interface, at the moment, the letters “bat” will flash.
 Enter the battery voltage selecting interface. Press and hold the function setting key for
more than half a second(less than 2 seconds), then come to setting interface of battery voltage,
at this time, the letters “bat” will light for a long time. The numerical value below the “bat” will
flash. Press and hold the inquiring key（ , ） for more than half a second (less than 2
seconds), select the numerical value in accordance with “battery” function. The provided
voltages are 10V, 10.2V, 10.5V, numbers stand for the voltage of each battery, you can choose
anyone by yourself (The default is 10V), anyone has been chosen, the machine will shutdown
when its battery voltage achieve the voltage which you chose.
 Confirm the battery voltage selecting interface. After selecting numerical value, press and hold
the function setting , for more than half a second (less than 2 seconds). Now, the battery
setting function is completed and the numerical value will light without flash.
 Exit from the setting interface. Press and hold function setting key for more than half a
second (less than 2 seconds), exit from the setting interface and return to main interface.

25% 50% 75% 100%

E
LIN

25% 50% 75% 100%

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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Powerpack SE RT SERIES 1-10 KVA

3.7 Parameters Inquiring Operation

Press and hold the inquiring key or for more than half a second(less than 2 seconds) to
inquire about items. The inquired items include input, battery, output, load, temperature. The
displayed items on LCD screen are showed as following:
Output：Display the output voltage and output frequency of the UPS. As the following picture
shows, the output voltage is 120V or 220V, the output frequency is 50Hz.

25% 50% 75% 100% 25% 5 0% 75% 1 00%

VAC VAC
E

E
LIN

LIN
HZ HZ
OUTPUT OUTPUT
25% 50% 75% 100% 75%
25 % 50% 100 %

Load: Display the numerical value of the active power (WATT) and apparent power (VA) of the
load. For example, as the following graphics shows: the WATT of the load is 800W or 900W, VA
is 1000VA (when disconnect load, it is a normal phenomenon to show a small numerical value of
WATT and VA). or 900W

2 5% 5 0% 7 5% 1 00%
25% 50% 75% 100%

W W
E

E
LIN

LIN

KVA KVA

LOAD LOAD

2 5% 5 0% 7 5% 1 00% 25% 50% 75% 100%

Temperature: Display the maximum temperature of the components in the UPS. As the
following picture shows: the maximum temperature is 40℃.

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Powerpack SE RT SERIES 1-10 KVA

2 5% 50% 75 % 1 00 %

E
LIN
℃

TEMP

25 % 50% 7 5% 1 00 %

Input: Display the voltage and frequency of the input. As the following picture shows: the input
voltage is 120V or 220V, input frequency is 50Hz.

25% 50% 75% 100% 2 5% 5 0% 75 % 10 0%

VAC VAC

E
E

LIN
LIN

HZ HZ
INPUT INPUT
25% 50% 75% 100% 2 5% 50 % 7 5% 1 00 %

Battery: Display the voltage and capacity of the battery (determined by type). As the following
picture shows: the battery voltage is 24V or 36V, the capacity of battery is 100％(the capacity of
battery is approximately reckoned according to the battery voltage).

25% 50% 75% 100% 25% 50% 7 5% 1 00 %

VDC VDC
E

E
LIN

LIN

% %

BATTERY BATTERY

25% 50% 75% 100% 2 5% 5 0% 75% 1 0 0%

Press and hold the inquiring key for more than 2 seconds, LCD begins to display the items
circularly and orderly which transfer to another every 2 seconds. Press and hold the key for
some time again within 30s, it will return to output status.

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4 WORKING MODE INTRODUCTION

4.1 Bypass Mode

LED indications on front panel on bypass mode are as following:

Bypass yellow LED is on, the buzzer beeps once every 2 minutes. The warning red LED is on
when beeping, LCD displays are according to the exact load and battery capacity.
Turn to bypass mode under the following two conditions:
 Turn off the UPS on line mode while start the bypass output.
 Overload on line mode.

NOTE:
When UPS is working on bypass mode, it has no back up function.

4.2 Line Mode

LED indications on front panel on line mode are as following: The inverter green LED is on.

When input AC is in the range of working conditions, UPS will work on line mode.

4.3 Battery Mode

LED indications on front panel on battery mode are as following: both the inverter green LED
and battery yellow LED are on, the buzzer beeps once every 4 seconds. The warning red LED is
on when beeping.

When the AC power is low or unstable, UPS will turn to battery mode at once.

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Powerpack SE RT SERIES 1-10 KVA

4.4 ECO Mode

LED indications on front panel on ECO mode are as following: both the inverter green LED and
bypass yellow LED are on.

When the input mains meets the input range of the ECO mode and start the ECO function, the
UPS will works on ECO mode. If input AC exceeds the range of ECO several times in a row in a
minute but stays in inverter input range, UPS will work on AC inverting mode automatically.

4.5 Fault Mode

LED indications on front panel on Fault mode are as following: warning red LED is on and LCD
display fault code and related icon.

Fault mode (LCD interface on which the fault code display)

When UPS has faulted. The warning LED is on and the buzzer beeps. UPS will turn to fault mode.
UPS cuts off the output and LCD display fault codes.
LT
FAU

At the moment, you can press the mute key to make the buzzer stop beeping temporarily to wait
for maintenance. You can also press the OFF key to shut down the UPS when confirm that there
is no serious fault.

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5 THE WARNING LIST OF THE LOGHT and

DISPLAY PANEL
Appendix 1: The table of the fault code

Fault reason Fault code

BUS voltage fault 00-14
Power soft start fault 15-24
Inverter voltage fault 25-39
Overheat 40-44
Output short circuit 45-49
Overload 50-54
Input NTC fault 55-59
Power fault 60-64
Input FUSE fault 65-69
Other 88

Appendix 2: Table for working status

LED on Front panel Alarm

S/N Working status Note
Normal Battery Bypass Fault beep

1 Inverter mode (mains power)

Mains power
● N
voltage
Mains power
high/low voltage One beep /
● ● ★
protection, switch 4 sec
to battery mode

2 Battery mode
Battery voltage - One beep /
● ● ★
normal 4 sec
Warning for
One beep /
abnormal voltage ● ★ ★
sec
of battery

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3 Bypass mode
Mains power –
normal（under One beep /
● ★
2 mins
Bypass）

Mains power – high

One beep /
voltage warning ● ★
4 sec
(under Bypass)

Mains power – low

One beep /
voltage warning ● ★
4 sec
(under Bypass)

4 Warning for battery disconnected

One beep /
Bypass mode ● ★
4 sec
One beep /
Inverter mode ● ★
4 sec
Power on / Switch
6 beeps
on
5 Output overload protection

Warning for mains 2 beeps /

● ★
power overload sec
Protect operation
for mains power ● ● Long beep
mode overload
Warning for 2 beeps /
● ● ★
battery overload sec
Protect operation
for battery mode ● ● ● Long beep
overload
Warning for bypass One beep /
6 ● ★
mode overload 2 sec
Fans fault(fan One beep /
7 ▲ ▲ ▲ ★
icon） 2 sec

8 Faults mode ● Long beep

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Powerpack SE RT SERIES 1-10 KVA

● LED Indicator lights long time

★ LED Indicator flicker
▲ LED indicator status depends on other conditions
Note: Users need to provide below information when require to maintain the UPS.
 UPS Model No. & Serial No.
 Date of fault occurrence.
 Fault detail (LED status, noise, AC power situation, load capacity, for long back up type,
battery capacity configuration is also necessary.)

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6 TROUBLE SHOOTING
When the system runs in failure mode, the LCD will show as below:

Fault icon

LT
FAU
Fault code

Explicit Troubleshoot Introduction Sheet

Trouble indication Failure point Solution
Fault LED on, audible buzzer Please test the bus bar voltage or contact
Persistently alarm, the fault code Bus bar voltage fault the supplier.
is 00-14
Fault LED on, audible buzzer Please check the soft start up circuit,
persistently alarm, the fault code Soft start fault especially the soft start resistance or
is15-24 contact the supplier directly.

Fault LED on, audible buzzer Please contact the supplier.

persistently alarm, the fault code Inverter voltage fault
is 25-39
Please make sure the UPS didn’t get
overload, and the fan vent was not
Fault LED on, audible buzzer obstructed, as well as the indoor
Over temperature temperature is not high.
persistently alarm, the fault code
inside Leave alone the UPS 10 minutes for
is 40-44
cooling, and restart it. If failure remains,
please contact the supplier.

Turn off the UPS and disconnect all the

Fault LED on, audible buzzer load, make sure there no any fault or
Persistently alarm, the fault code Output short-circuit internal short circuit of the load.
is 45-49 And then restart the UPS, if failure still,
please contact the supplier.

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Powerpack SE RT SERIES 1-10 KVA

Please check the load level and disconnect

the noncritical devices, recount the total
Fault LED on, audible buzzer capacity of your load and reduce the load
persistently alarm, the fault code Over load to the UPS.
is 50-54 Please check whether the load device has
fault or not?

Fault LED on, audible buzzer Please contact the supplier.

persistently alarm, the fault code Input NTC fault
is 55-59
Fault LED on, audible buzzer Please Check whether the input & output
persistently alarm, the fault code Power fault power normal or not, contact the supplier
is 60-64 if it is abnormal.
Please check if the input fuse is burnt.
Fault LED on, audible buzzer
Replace the old fuse and restart the UPS.
persistently alarm, the fault code Input fuse fault
If failure remains, please contact the
is 65-69
supplier.
Please check whether the fans connect
Fault LED on, audible buzzer
well, is the fan plugged and is the fan
Persistently alarm, fan icon in the Fan fault
broken? If all above condition is OK,
LCD flickers
please contact the supplier.
Please press the power key more than 2
Pressing time too short
seconds to start the UPS.
The input connection is Please connect the input well, if the
UPS fail to start when operate not ready or battery voltage is too low, please
“On” key UPS internal battery disconnect the input and start the UPS
disconnect with no-load.
UPS internal system Please contact the supplier.
fault
Please keep the UPS battery recharging
Battery undercharge
more than 3 hours.
Please check the load level and disconnect
UPS overload
Back up time become short the noncritical devices,
Please change new battery, contact your
Battery maturing,
supplier to get the new battery and spare
capacity descend
parts.
UPS doesn’t have any power go UPS input breaker Please reset the circuit breaker by
through even main power on disconnects manual.

ATTENTION: When the output is short-circuited, the action of the protection of the UPS will
show up. Before turning off the UPS, please make sure to disconnect the entire load and cut off
the AC mains power supply, otherwise will make the AC input short-circuit.

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Powerpack SE RT SERIES 1-10 KVA

7 ATTETTION BOF BATTERY DISPOSAL

 Please take off your ring, watch and other metals before operate the batteries.
 If you want to change the battery cable, please purchase the material from our local service
center or distributors, to avoid heating or spark due to the inadequate power capacity, and
even causing fire.
 Don’t dispose of the battery or battery pack near or into fire, otherwise it will explode and
injure person.
 Don’t damage or open the battery case, the battery electrolyte overflow is with highly toxic
which is harmful to human.
 Please avoid short circuit between positive and negative terminal, otherwise may cause fire or
electric shock.
 Please check the battery voltage before touching. If the loop of battery and loop of input
voltage is non-isolated, that will cause high voltage risk between battery terminals and ground.

8 NETWORK COMMUNICATION
This series UPS offer intelligent network interface with a dedicated Ethernet card (optional
accessory), realizing network communication and management. For more information about
this function, please turn to our local distributor or service center.

9 COMMUNICATION INTERFACE INTRODUCTION

The UPS communicates with PC via analog relay joint and serial interface (RS232). The former
transmits the input power and UPS status to PC by choosing “on” or “off” states of transistor. The
latter offers communication interface serials with PC to monitor input power and UPS status
information, and control the UPS also.

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Powerpack SE RT SERIES 1-10 KVA

NOTE:
The communication function is only realizable with the specific communion cable from the
supplier.
Rs232 interface is set as below:
 Bit rate: 2400bps
 Byte: 8bit
 Completion code: 1bit
 Bit Pattern: None

Appendix 1: EMC Level

The series product is designed to meet the below standard.

EMS
IEC61000-4-2(ESD) Level 4
IEC61000-4-3(RS) Level 3
IEC61000-4-4(EFT) Level 4
IEC61000-4-5(Suege) Level 4
EMI
GB9254-1998/IEC 62040-2 Class B

Appendix 2: Symbol instructions：

Symbols and significations

Symbol Significations Symbol Significations

Caution Protect grounding

Danger! High Voltage! Alarm cancel

Turn on Overload

Turn off Battery inspection

Standby or Shutdown Repeat

AC Display screen repeat key

DC Battery

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

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 Powerpack SE RT SERIES 1-10 KVA

Appendix 3: Specification Sheet

Rated Capacity 1KVA 2KVA 3KVA
Input
Rated input voltage 220V or 120V
Rated input frequency 50Hz/60Hz auto-adaptive
Input voltage range (the type of 220V) (115～295)±5VAC (half load) (145～295)±5VAC(full load)
Input voltage range (55～145) ±5VAC(60% LOAD); (65～145) ±5VAC(70% LOAD)
(the type of 120V) (75～145) ±5VAC(80% LOAD); (85～145) ±5VAC(100% LOAD)
Input frequency range 45-55Hz+/-0.5% 50Hz type 55-65Hz+/-0.5% 60Hz type
220V 8A max 15A max 23A max
Input current
120V 14A max 27A max 40A max
PFC ≥0.98
THDI ﹤6%
Bypass voltage 220V Rated output voltage -34V ～ Rated output voltage +32V
range 120V (95~135) ±5VAC
Output
220V 208VAC /210VAC/220VAC/230VAC/240VAC Setting available
Output voltage
120V 100/110/115/120/127VAC Setting available
Output PF 0.8/0.9 0.8/0.9 0.8/0.9
Output power(Watt) 800/900 1600/1800 2400/2700
105%～150%: transfer to bypass mode after 30s giving alarm;
Inverter overload capability
＞150% : transfer to bypass mode after 300ms giving alarm;
Voltage accuracy ±0.2
Load crest 3:1
From AC mode to BAT mode 0ms(transfer time)
From BAT mode to AC mode 0ms(transfer time)
LINE mode ≧90 % (full load)
Efficiency BAT mode 87%
ECO mode 98%
Output frequency
Under Mains mode Same as input frequency
Under battery mode (50/60±0.2)Hz
Phase-locked rate ≤1Hz/s
Total voltage harmonic distortion Full linear load< 3%；Full nonlinear load< 5%
Battery
Battery type Sealed lead acid maintenance free battery
Quantity 2 3 4 6 6 8
DC voltage 24V 36V 48V 72V 72V 96V
Inbuilt battery 9AH/12V 7AH/12V 9AH/12V 7AH/12V 9AH/12V 7AH/12V
Output voltage 27.1±0.4V 40.6±0.5V 54.2±0.6V 81.3±0.9V 81.3±0.9V 108.4±1V
Back up time Based on battery capacity
Charge method Three-stage charging
Charge current Standard model :1A Long time model: 6A
System Control and Communication
Function Silence; cold start; AC restart; Auto restart.
Over-temp protection; Fan testing protection; AC L and N reversely connecting protection; Output short
Protection
circuit protection
Communication port RS232; SNMP card; USB
Software function Graphics analyze; Switch on/off UPS system; Monitor UPS working status; History record and event log
Display LCD/LED

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 Powerpack SE RT SERIES 1-10 KVA

Appendix 4: Specification Sheet (6-10KVA)

Rated Capacity 6KVA 10KVA
Input
Rated input voltage 220V
Rated input frequency 50Hz/60Hz auto-adaptive
Input voltage range (115～295)±5VAC (half load); (145～295)±5VAC(full load)
45-55Hz+/-0.5% 50Hz type
Input frequency range
55-65Hz+/-0.5% 60Hz type
Input current 46A max 76A max
PFC ≥0.99
THDI ﹤5%
Bypass voltage range Rated output voltage -34V ～ Rated output voltage +32V
Output
Output voltage 208VAC /210VAC/220VAC/230VAC/240VAC Setting available
Output PF 0.8 0.9 0.8 0.9
Output power(Watt) 4800 5400 8000 9000
105%～125%: 10 mins; 105%～125%: 3 mins; 105%～125%: 10 mins; 105%～125%: 3 mins;
Inverter overload capability 125%~150%: 30 secs; 125%~150%: 30 secs; 125%~150%: 30 secs; 125%~150%: 30 secs;
＞150%: 100ms; ＞150%: 100ms; ＞150%: 100ms; ＞150%: 100ms;
Voltage accuracy ±0.2
Load crest 3:1
From AC mode to BAT mode 0ms(transfer time)
From BAT mode to AC mode 0ms(transfer time)
LINE mode ≧92% (full load)
Efficiency BAT mode 90%
ECO mode 98%
Output frequency
Under Mains mode Same as input frequency
Under battery mode (50/60±0.2)Hz
Phase-locked rate ≤1Hz/s
Total voltage harmonic distortion Full linear load< 3%；Full nonlinear load< 5%
Battery
Battery type Sealed lead acid maintenance free battery
Quantity 16
DC voltage 192V
Output voltage 216.8±1V
Inbuilt battery 16*9AH/12V
Charge method Three-stage charging
Back up time Based on battery capacity
Standard model:1A
Charge current
Long time model: 1A /3A /5A /8A
System Control and Communication
Function Silence; cold start; AC restart; Auto restart.
Over-temp protection;
Over-temp protection; Fan testing protection;
Protection
AC L and N reversely connecting protection;
Output short circuit protection
Communication port RS232; SNMP card; USB
Software function Graphics analyze; Switch on/off UPS system; Monitor UPS working status; History record and event log
UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015
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 Powerpack SE RT SERIES 1-10 KVA

Display LCD/LED

Appendix 5: Physical (The type of 220V)

Rated Capacity 1KVA 2KVA 3KVA
Long 440×468×88

Dimension UPS 440×468×88 440×468×88 (Without Internal battery)

Standard
(W*D*H) (With Internal battery) 440×640×88 (With Internal battery)

Battery pack 440×468×88

Quantity of Battery 2 3 4 6 6 8
Long 6 12 13

WOIB / 12 13
Weight (Kg) Standard
WIB 12 14.5 28 33 33 /
Battery pack / 17 23 23 28

＊WOIB: Without Internal battery

＊WIB: With Internal battery

Rated Capacity 6KVA 10KVA

Dimension UPS 440×565×132

(W*D*H) Battery pack 440×565×132
Long 19 19
Weight (Kg) Standard 19 19
Battery pack 52 52

Appendix 6: Physical (The type of 120V)

Rated Capacity 1KVA 2KVA 3KVA

Long 440×468×88

Dimension 440×468×88 440×468×88 (Without Internal battery)

(W*D*H) Standard
(With Internal battery) 440×690×88 (With Internal battery)

Battery pack 440×468×88

Long 6 12 13
WOIB / 12 13
Weight (Kg) Standard
WIB 12 28.5 33.5
Battery pack / 17 23

＊WOIB: Without Internal battery

＊WIB: With Internal battery

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Powerpack SE RT SERIES 1-10 KVA

Appendix 7: Communication port

 Communication port for PC
At the rear panel of this model, there is one DB9 port, which provides several signals as
follows:

Foot Explanation Foot Explanation

1 empty 6 empty
2 Send 7 empty
3 receive 8 empty
4 empty 9 awaken
5 GND

Communication port for PC

 TCP/IP
This model UPS can supply one Intelligent Slot at the rear panel, which was compatible with
most of the software and hardware all of the world, such as running HP open view, IBM net
view, SUN net manager and other operation system. UPS is with function login on internet
supplying information of UPS status and input power, and even capable of controlling UPS via
net management system.
For more information, please turn to local supplier or distributor.

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10 GUARANTEE
10.1 Terms of Guarantee

 Our products are under a two-year guarantee starting from the date of delivery against
malfunctions resulting from production, material and workmanship faults. Malfunctions
due to such type of faults will be removed without claiming any price of workmanship or
spare parts to be replaced.

 Whether aforementioned malfunctions originate from usage faults or not are determined
with a report to be issued by service stations, if there exists no service stations, by one of
seller, dealer, agency, representative, importer or manufacturer or producer of those
products respectively.

 Repair time of defective products is twenty business days at most. This period starts
from the date when products are delivered to one of seller, dealer, agency,
representative, importer or one of manufacturer or producer. Provided that products
break down within the period of guarantee, the time passing during the repair process is
added to the guarantee time. Provided that faults of products cannot be removed within
ten business days, manufacturer-producer or importer is obliged to assign another
product having similar features for the use of consumers until the faulty product has
been repaired.

 Even though consumers exercise their repair rights, they can claim free replacement of
products, refund or price discount at the rate of faultin the events;

 That, besides, the product,as of the date when the product is delivered to
the consumer, breaks down four times a year or six times within the
guarantee period to be determined by the manufacturer-producer and/or
importer at least, on the condition of being in guarantee period, such
malfunctions perpetuate passing over;
 That maximum time required for the repair of products is exceeded;
 That repair of the malfunction is determined as impossible through a
report to be issued by service station, if there exists no service station,
one of seller, dealer, agency, representative, importer or manufacturer or
producer of the company respectively.

 The consumer is, on demand, obliged to submit guarantee certificate in terms of repairs
or replacements within the scope of guarantee.

 It is essential that you definitely perform damage control over external packaging before
receiving the products to be sent through freight. In the event of any damage, delivery

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Powerpack SE RT SERIES 1-10 KVA

person must be made to prepare a “damage determination record”. (For example;

duringthe delivery process, the product has been checked and seen that is damaged.)
 After the damage determination record has been issued, we request you to inform the
MAKELSAN head office of the case. Products to be received from freight by signature
means that products have been received completely and without no damage.

 Repairs of plug-and-play products in the places where no service point is around are
performed in the factory of MAKELSAN or the nearest service point according to the
direction to be made by the MAKELSAN head office. Defective product is delivered by
hand to the nearest service point or to the contracted freight company in its original
packaging to be sent to the factory of MAKELSAN according to the direction to be made
by the MAKELSAN head office. For malfunctions in the scope of guarantee, shipment fees
are under the responsibility of MAKELSAN on the condition that products are delivered
to the contracted freight company.

 The device must be sent as packed in its original packaging as long as it is not desired by
the service. Original packaging of devices should be preserved in order to use them for
shipment of devices in terms of repairs to occur. Otherwise, no responsibility is assumed
with regards to any troubles to be experienced.

 All defective products to be delivered by hand or through freight are to meet the
necessary shipment requirements. (Anti-static protective, bubble wrap or box etc.)It is
essential that legible barcode serial number belonging to the product be on the product.
Otherwise, it is not covered in the scope of the guarantee.

 It is essential that products to be sent through freight definitely be together with delivery
note, and that serial/model/malfunction details be written on delivery note to be sent
(for example, breakdown report form), and that packaging content match with the
products specified in the delivery note. Otherwise, freight is not accepted.

 The use of theGuarantee Certificate, submitted together with products with MAKELSAN
trademark,is permitted by the T.R. Ministry of Industry and Commerce and General
Directorate of Protection of Competition with no……. in accordance with the law, with no.
4077, and the notification, with no. TRKGM-95/116-117, issued basing the
aforementioned law. MAKELSAN acknowledges and undertakes to obey the liabilities
determined by the laws and legislations.

10.2 Cases Not Covered by the Guarantee

 Breakdowns resulting from the use of products contrary to the issues or the
environment conditions (temperature, humidity etc.) specified in the user manual are
not covered in the scope of guarantee.

 Damages and breakdowns resulting from the use of software, hardware, interface,
accessories or consumables apart from those used together with products or
recommended ones; changing place, wrong and insufficient maintenance, calibration or

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Powerpack SE RT SERIES 1-10 KVA

use; its operation contrary to environment specifications published for products;

insufficiency of air installation; use of products in ambient having excessive humid or
temperature; its operation in environment harmful for electrical circuits and abrasive;
and accidents, impacts, electric, shipment, natural disasters, not limited to the ones listed
above, are not covered in the scope of product guarantee.

 In the general examination performed during the breakdown acceptance process, certain
troubles causing products not to be covered in the scope of guarantee might not be
understood. Provided that such faults come up in the detailed examination to be
performed via technical service equipment, products are returned to customers.

 Products not covered in the scope of guarantee can, on demand of customer, be treated
in a fee-paying way within the bounds of possibilities of the authorized service. Products
out of the scope of guarantee, repairs of which are not possible are returned to
customers.

 Damages and breakdowns resulting from treatments, internally or externally tampering,

efforts to repair and spare part replacement of products, without approval of
MAKELSAN, and those resulting from treatment of unauthorized
service/dealer/person/establishment, are not covered in the scope of guarantee.
Breakdown, cracks, scratches and wear, corrosion and dust to occur in time and by use
in the outer surfaces of products (cabinet, cover, and front panel) are not covered in the
scope of guarantee.

 In the event that original serial numbers, guarantee labels and stamps on products are
removed or distorted, products are not covered in the scope of guarantee. No guarantee
is issued against the use of products for any other purpose, apart from those specified in
introduction or manual of products.

 Shelf lives of VRLA batteries are 6 months under the ambient temperature of 15 °C and 3
months under the ambient temperature of 25 °C.

 It is compulsory that systems to be purchased be commissioned within 3 months.

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 Powerpack SE RT SERIES 1-10 KVA

11 CONTACT INFORMATION

www.makelsan.com.tr

Headquarter: İstanbul Deri Organize Sanayi Bölgesi 2. Yol I -5 Parsel 34956 Tuzla/ İstanbul
Tel : 0216 428 65 80
Fax : 0216 327 51 64
E-mail : [email protected]

İzmir Office : Halkapınar Mah. 1348 Sok. 2AE Keremoğlu İş Merkezi Yenişehir – İzmir
Tel : 0232 469 47 00
Fax : 0232 449 47 00
E-mail : [email protected]

Ankara Office : Mustafa Kemal Mah. 2157 Sok. No:4/6 Çankaya-Ankara

Tel : 0312 219 82 35/37
Fax : 0312 219 82 36
E-mail : [email protected]

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Powerpack SE RT SERIES 1-10 KVA

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

43
 Powerpack SE RT SERIES 1-10 KVA

www.makelsan.com.tr

Headquarter: İstanbul Deri Organize Sanayi Bölgesi 2. Yol I -5 Parsel 34956 Tuzla/ İstanbul
Tel : 0216 428 65 80
Fax : 0216 327 51 64
E-mail : [email protected]

İzmir Office : Halkapınar Mah. 1348 Sok. 2AE Keremoğlu İş Merkezi Yenişehir – İzmir
Tel : 0232 469 47 00
Fax : 0232 449 47 00
E-mail : [email protected]

Ankara Office : Mustafa Kemal Mah. 2157 Sok. No:4/6 Çankaya-Ankara

Tel : 0312 219 82 35/37
Fax : 0312 219 82 36
E-mail : [email protected]

UDD-SD-123/ Release Date: 16.01.2015/Rev No: 1 /Rev. Date: 20.05.2015

44