ROBERT SMITH
Assistant Restaurant Manager
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Assistant Restaurant Manager with 12 plus years of experience in Hospitality and
Sales domains is seeking a challenging management position where I can effectively
utilize my expertise in human relations, project management, and staff recruitment
and retention.
EXPERIENCE
Assistant Restaurant Manager
Olive Garden, Restaurants - FEBRUARY 2008 – PRESENT
Developing quality restaurant operations, guest service standards,
and maximum profitability of assigned unit through effective
administration, observation, and supervision of employees.
Evaluating and maintaining consistent execution of olive garden
concepts at all times, demonstrating, promoting, and develop the
company culture.
Demonstrating a complete and current understanding of olive garden
products, training programs, and financial results, by adhering to all
operating standards and procedures.
Assisting in the implementation of sales plans and controls to meet or
exceed financial goals.
Communicating any feedback or necessary changes inappropriate
staffing levels while preserving consistency within the management
team.
Maintaining a current knowledge and compliance with all food safety
and sanitation standards to ensure a safe, clean, and friendly
atmosphere for the guests and employees.
Maintaining proper inventory levels to support quality standards and
freshness, taking proactive steps to avoid compromising service.
Regional Sales Manager
American Kiosk Management, LLC - JUNE 2005 – JUNE 2007
Directly responsible for 30 locations located in Southern California
and 2 locations in Hawaii.
Responsible for new openings within the assigned region, set up new
kiosks.
Responsible for all business issues including revenue, profits,
materials management, and customer service issues.
Responsible for all human resource issues including staffing, training,
retention, and performance management.
Maintained effective communication throughout the region with
senior managers cart managers.
Ensured compliance within the region to company policies and
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procedures which includes the areas of human resources, cash
management, and product inventory control.
Ensured that all team members are knowledgeable about company
products.
EDUCATION
Masters in Business Administration - 2008(University Of Phoenix )BS in
Business Administration - 2005(University Of Phoenix )
SKILLS
Kitchen Management, Planning, Organizing, Hot/Cold Food Preparation And Cooking,
Inventory Control/Management, Ordering, Rotation, Disposal, Employee Scheduling,
Interviews/Reviews, Hiring, Kitchen/Food Safety Cleanliness, Sanitation, MS Office:
Word, PowerPoint, Excel, Access; MS Outlook
