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TEST QUESTIONARIE FOR ISO 9001:2015
AWARENESS TRAINING PROGRAMME
NOTE: Where the term "An organization must..." is used in the examination, this means an
organization that wishes to claim conformity with ISO 9001:2015...
This test comprises 10 multiple-choice questions. Four typical answers are given out of that
choose most suitable answer. (Each question carries 2 marks) (Total=50 Marks) (Passing
criteria = Min. 20 marks)
1. In accordance with ISO 9001:2015, which of the following requires documented information to
be retained by the organization?
A. Evidence of competence
B. Internal audit results
C. Management review results
D. All of the above
2. ISO 9001:2015 requires that the quality policy:
A. Must be reviewed for continuing suitability
B. Must be communicated and understood within the organization
C. Must provide a framework for establishing and reviewing quality objectives
D. All of the above
3. According to ISO 9001:2015, organizational knowledge shall be
A. Maintained
B. Available to the extent necessary
C. Determine that is necessary for the operations of its processes
D. All of the above
4. The objective evidence supporting an audit observation must be
A. Recorded on the audit report
B. Only verified by the auditor
C. Mentioned to the Auditee
D. Written as a nonconformance
5. Who is responsible for preparing the audit report?
(A) The Auditor
(B) The Auditee
(C) Plant head
(D) QMS Coordinator
6. Why do we need QMS in an organization?
(A) To meet customer requirements only
Prepared By Somnath Sathe
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TEST QUESTIONARIE FOR ISO 9001:2015
AWARENESS TRAINING PROGRAMME
(B) To meet product requirements only
(C) To consistently provide products and services that meet customer & regulatory, statutory
requirements
(D) To meet legal requirements only
7. Which of the following is our organization’s system requirement?
(A) QMS (Quality Management System)
(B) Purchase Order only
(C) Design change request form only
(D) Drawing control only
8. Which department needs not have QMS implemented?
(A) Marketing
(B) Accounts
(C) Quality
(D) All of above
ISO 9001:2015 - How much do you know about this new standard?
9. Quality Manual*
ISO 9001:2015 requires organizations to prepare a quality manual.
True
False
10. Management Representative*
ISO 9001:2015 requires organizations to appoint a management representative.
True
False
11. Preventive Actions*
In ISO 9001:2015 there is no requirement related to preventive actions as a separate clause
True
False
12. Mandatory Procedures*
Six mandatory procedures are required in ISO 9001:2015?
Prepared By Somnath Sathe
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TEST QUESTIONARIE FOR ISO 9001:2015
AWARENESS TRAINING PROGRAMME
True
False
13. Documented Information*
In ISO 9001:2015 records and documents are now called documented information.
True
False
14. Risk Based Thinking*
ISO 9001:2015 has introduced the concept of risk based thinking in quality management.
True
False
Clause 4 - Context of the Organization
15. Context of the organization*
Context of the organization need to be maintained as documented information.
True
False
16. Scope of the QMS*
The scope of the quality management system needs to be available and be maintained as
documented information.
True
False
Clause 5 – Leadership
17. Person or group of people*
Person or groups of people who direct and control an organization at the highest level are
called:
Management Representative
Prepared By Somnath Sathe
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TEST QUESTIONARIE FOR ISO 9001:2015
AWARENESS TRAINING PROGRAMME
Top Management
Quality Manager
Quality Director
18. Quality Policy*
Who is responsible to establish, implement and maintain a quality policy?
Management Representative
Top Management
Quality Manager
Quality Policy is every one's responsibility
Clause 6 – Planning
19. Context and strategic direction of an organization*
Context and strategic direction of an organization as formally expressed by its top
management is called:
Quality Manual
Documents
Policy
Objective
Clause 7 – Support
20. External source of knowledge*
Which of the following is the example of an external source of knowledge?
Lessons learned
Standards
Results of improvements in the processes, products or services
Intellectual property
Prepared By Somnath Sathe
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TEST QUESTIONARIE FOR ISO 9001:2015
AWARENESS TRAINING PROGRAMME
21 Resource*
Which of the following is not a resource identified by the standard?
People
Infrastructure
Documents
Organizational Knowledge
Clause 8 – Operation
22. Nonconforming outputs*
Which of the following is not the way to deal with the nonconforming outputs?
Correction
Corrective Action
Obtaining authorization for acceptance under concession
All of the above
Clause 9 - Performance Evaluation
23. Corrective Actions*
All corrective actions resulting from the audit shall be closed on or before the target date.
True
False
24. Management Review*
The organization shall conduct the management review as per plan.
True
False
Clause 10 – Improvement
25. Prevent Recurrence*
Prepared By Somnath Sathe
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TEST QUESTIONARIE FOR ISO 9001:2015
AWARENESS TRAINING PROGRAMME
"Action to eliminate the cause of nonconformity and to prevent recurrence" is called a:
Correction
Corrective Action
Root cause
Nonconformity
Prepared By Somnath Sathe
