2014 Explorer Workshop Manual Page 1 of 3
DTC Chart: HVAC
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to Section 100-00, Diagnostic Methods for information regarding Ford-specific diagnostic practices.
DTC Chart: HVAC
DTC Description Action
B1034:11 Left Front Seat Heater Element: Circuit Short To Ground GO to Pinpoint Test
L.
B1034:13 Left Front Seat Heater Element: Left Front Seat Heater Sensor: GO to Pinpoint Test
Circuit Short To Ground Circuit Open L.
B1038:11 Left Front Seat Heater Sensor: Circuit Short To Ground GO to Pinpoint Test
L.
B1038:12 Left Front Seat Heater Sensor: Circuit Short To Battery GO to Pinpoint Test
L.
B1038:13 Left Front Seat Heater Sensor: Circuit Open GO to Pinpoint Test
L.
B1036:11 Right Front Seat Heater Element: Circuit Short To Ground GO to Pinpoint Test
M.
B1036:13 Right Front Seat Heater Element: Circuit Open GO to Pinpoint Test
M.
B103A:11 Right Front Seat Heater Sensor: Circuit Short To Ground GO to Pinpoint Test
M.
B103A:12 Right Front Seat Heater Sensor: Circuit Short To Battery GO to Pinpoint Test
M.
B103A:13 Right Front Seat Heater Sensor: Circuit Open GO to Pinpoint Test
M.
All other — REFER to Section
DTCs 412-00A .
Symptom Chart: Seating - Climate Controlled
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to Section 100-00, Diagnostic Methods for information regarding Ford-specific diagnostic practices.
Symptom Chart: Seating - Climate Controlled
Condition Possible Sources Actions
No communication l Fuse REFER to Section 418-00, GO to Pinpoint Test Q .
with the DCSM l Wiring, terminals
or connectors
l DCSM
All climate l Fuse VERIFY BJB fuse 28 (30A) is OK. If OK, CARRY OUT the
controlled seats are l Wiring, terminals network test using a diagnostic scan tool and VERIFY
inoperative or connectors network communication of the FCIM and DCSM . REFER to
l I-CAN Section 418-00, Communications Network , Symptom
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communication Chart: Communication Network to diagnose a module
fault communication or network concern. If OK, CARRY OUT the
l HS-CAN DCSM self-test and RETRIEVE any DTCs . If any DTC is
communication present, Refer to Seating . VERIFY the touchscreen
fault operation. If the touchscreen does not operate correctly,
l MS-CAN refer to Section 415-00B (if equipped with Premium Plus) or
communication REFER to Section 415-00C, GO to Pinpoint Test L (if
fault equipped with Sony Sound). If OK, INSTALL a new DCSM .
l DCSM Refer to Dual Climate Controlled Seat Module (DCSM) .
l FCIM
l APIM
l FDIM
A single climate l Wiring, terminals NOTE: If a fault occurs setting a DTC specific to only one
controlled seat is or connectors climate controlled seat, the DCSM disables only the
inoperative l APIM affected seat outputs and allow the other seat to remain
l FDIM operational. CHECK for DTCs specific to the affected
l DCSM climate controlled seat and if a DTC is present, Refer to
Seating .
REFER to Section 501-10A, GO to Pinpoint Test N .
A single climate l Excessive sun CARRY OUT the DCSM self-test and retrieve any DTCs . If
controlled seat load or extreme any DTC is present, Refer to Seating . If no DTC is present,
does not operate cabin CHECK the affected seat cushion or backrest for correct
correctly - poor or temperatures installation of the climate controlled seat components
intermittent l Incorrectly ( TED , manifold air duct and foam pad) and REPAIR as
cooling/heating installed TED or needed. If OK, CHECK for air flow restrictions ( TED inlets
manifold and outlets, TED -to-manifold connections, filters and ducts)
l Air flow blockage and REPAIR as needed. CHECK the TED cooling
l TED performance on the affected seat and VERIFY the system
l DCSM is operating correctly. Refer to Seating .
A single climate l Incorrectly CARRY OUT the DCSM self-test and retrieve any DTCs . If
controlled seat installed TED or any DTC is present, Refer to Seating . If no DTC is present,
does not operate manifold CHECK the affected seat cushion or backrest for correct
correctly - exhibits l Air flow blockage installation of the climate controlled seat components
poor air flow or l Disconnected air ( TED , manifold air duct and foam pad) and REPAIR as
performance duct needed. If OK, CHECK for air flow restrictions ( TED inlets
and outlets, TED -to-manifold connections, filters and ducts)
and REPAIR as needed. RETEST the system for normal
operation.
Symptom Chart: Seating - Heated
Diagnostics in this manual assume a certain skill level and knowledge of Ford-specific diagnostic practices.
REFER to Section 100-00, Diagnostic Methods for information regarding Ford-specific diagnostic practices.
Symptom Chart: Seating - Heated
Condition Possible Sources Actions
The heated seat is inoperative, does not l Fuse REFER to Section 501-10A,
operate correctly - driver l Wiring, terminals or GO to Pinpoint Test L .
connectors
l FDIM
l APIM
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l FCIM
l Heater mat
l HVAC module
The heated seat is inoperative, does not l Fuse REFER to Section 501-10A,
operate correctly - front passenger l Wiring, terminals or GO to Pinpoint Test M .
connectors
l FDIM
l APIM
l FCIM
l Heater mat
l HVAC module
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