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Global PT Provider (P) Limited: F-89/22, Okhla Industrial Area, Phase-I, New Delhi-110020

This document is a customer feedback form for a proficiency testing scheme on neutral salt spray testing conducted by Global PT Provider Limited. [1] It requests feedback on several aspects of the PT scheme including the call for participation, test conduct, final reports, and overall usefulness. [2] Participants are asked to rate different parameters as excellent, very good, good, satisfactory, or poor and provide suggestions for improvement. [3] The form also provides evaluation criteria for scoring the feedback.

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101 views2 pages

Global PT Provider (P) Limited: F-89/22, Okhla Industrial Area, Phase-I, New Delhi-110020

This document is a customer feedback form for a proficiency testing scheme on neutral salt spray testing conducted by Global PT Provider Limited. [1] It requests feedback on several aspects of the PT scheme including the call for participation, test conduct, final reports, and overall usefulness. [2] Participants are asked to rate different parameters as excellent, very good, good, satisfactory, or poor and provide suggestions for improvement. [3] The form also provides evaluation criteria for scoring the feedback.

Uploaded by

axis inspection solutions
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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F. No.

/GPTP/CFF
Global PT Provider (P) Limited
F-89/22, Okhla Industrial Area, Phase-I, New Delhi-110020

CUSTOMER FEEDBACK FORM

PT Scheme Name PROFICIENCY TESTING ON SALT SPRAY TEST

PT Scheme Code PTM/NSS/129/21

PT Parameters Neutral Salt Spray Test

Participant's Name
Participant's Address 1
Participant's Address 2
Contact Person Name
Contact Nos.
Email ID
Please Tick Mark in the appropriate Box

S. No. Description Excellent Very good Good* Satisfactory* Poor *


1 Call For Participation
Appropriateness and adequacy of
1.1
information dissemination method
Clarity and comprehensibility of
1.2
information
1.3 Affordability of cost of PT participation

1.4 Ease of payment of PT participation fee


2 Conduct of Proficiency Testing Programme
Comprehensibility, achievability and
2.1
practicability of PT Plan/Design
Observance of Timetable based on
2.2
indicated schedule
2.3 Proficiency Test Item, Distribution and Analysis
Clarity and integrity of label and integrity
2.3.1
of packet seal
Acceptability of mode of proficiency test
2.3.2
item distribution
Sufficiency of quantity of proficiency test
2.3.3
item sent
Timeliness of receipt of proficiency test
2.3.4
item
Adequacy of time for the conduct of
2.3.5
analyses
PT Documents – completeness, clarity,
2.4
comprehensibility, and ease of use

CIN.- U74140DL2010PTC201479

Issue No.:01 Rev. No.: --


Issue Date: 28/06/2019 Page 1 of 2 Rev. Date: --
F. No./GPTP/CFF
Global PT Provider (P) Limited
F-89/22, Okhla Industrial Area, Phase-I, New Delhi-110020

CUSTOMER FEEDBACK FORM

PT Scheme Name PROFICIENCY TESTING ON SALT SPRAY TEST

PT Scheme Code PTM/NSS/129/21

PT Parameters Neutral Salt Spray Test


Please Tick Mark in the appropriate Box

S. No. Description Excellent Very good Good* Satisfactory* Poor *


3 PT Final Reports
Transparency and clarity of the process of
3.1
statistical evaluation of results
3.2 Appropriateness of choice of SD for PT
Appropriateness of determining the
3.3
assigned values
Clarity of performance evaluation criteria
3.4
(z-score)
Usefulness of technical comments and
3.5
recommendations
Applicability of matrix and
4
analyte/measurand to laboratory purpose
5 Usefulness of PT to meet laboratory needs
Achievement of objectives of PT
6
participation by laboratory

* Please give a specific reason to improve our system when feedback is below very good.

Suggestion for improvement:

Evaluation Marks (for Individual Parameters): Excellent = 10 Very Good = 8, Good = 6, Satisfactory = 5 and Poor = 4
Evaluation Marks (for Overall Parameters): (Excellent Feedback > 160,(Positive Feedback > 120-160) (100-119 = Immediate
Action), (<100 Corrective Action for Improvement to be planned)

Date: Participant's Signature with Name & Designation


For Official Use Only

Feedback Received by with date Analyzed by with date Approved by with date

[Please send us the feedbacks at [email protected] or send us to Global PT Provider (P) Limited, F-89/22, Okhla
Industrial Area, Phase-I, New Delhi-20]
CIN.- U74140DL2010PTC201479

Issue No.:01 Rev. No.: --


Issue Date: 28/06/2019 Page 2 of 2 Rev. Date: --

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