TECHNICAL INFORMATION

DATE: 10/2019 ISSUE: 1 NUMBER: 20/014

SUBJECT: Calibration Procedure

PRODUCTS AFFECTED:
S1530E (2532501 - 2537500, 2671002 - 2672000),
S1930E (2532501 - 2537500, 2671002 - 2672000),
S2032E (2532501 - 2537500, 2671002 - 2672000),
S2046E (2532501 - 2537500, 2671002 - 2672000),
S2632E (2532501 - 2537500, 2671002 - 2672000),
S2646E (2532501 - 2537500, 2671002 - 2672000),
S3246E (2532501 - 2537500, 2671002 - 2672000),
S4046E (2532501 - 2537500, 2671002 - 2672000),
S4550E (2532501 - 2537500, 2671002 - 2672000)

TERRITORIES AFFECTED: Africa, Australia and New Zealand, Baltics, Belgium, Brazil, Caribbean
Islands, China, France (and French territories), Germany, Gulf States, India, Italy, Mexico, Middle East,
Netherlands, Nordic Territories, North America (USA and Canada), Poland, Portugal, Russia and CIS,
South America, South-East Asia, Southern Europe, Spain, Turkey, UK and Ireland

TO BE CARRIED OUT: As Required

SAFETY NOTICE: Instructions in Service Bulletins assume that the engineer has a sound knowledge of safety procedures and
has been trained in the maintenance and repair of JCB products. If you are unsure or do not understand information contained in
this or other bulletins, ask your supervisor or contact JCB Service for advice. REMEMBER SAFETY MUST COME FIRST.

Copyright © 2004 JCB SERVICE. All rights reserved. No part of this publication may be reproduced, stored in a retrieval system, or transmitted in any form or by any other
means, electronic, mechanical, photocopying or otherwise, without prior permission from JCB SERVICE.

This communication and the information within is intended for the recipient only, for information purposes, is confidential and may not be communicated to any third party.
Whilst the information is believed to be correct, no guarantee is given by JCB as to it’s accuracy and it’s use may not be attributed to JCB. This bulletin is issued for
information only and does not constitute an instruction to carry out warranty repairs on JCB products.

Introduction 4. Make sure that within the specified time the

battery charge display shows a minimum of three
bars. Refer to Figure 1.
This bulletin contains an enhanced calibration
procedure. Duration: 20s

Procedure
Step - 1 (Check Battery Charge)
1. Make sure the machine is fully charged,
Preferably fully charge the machines batteries
the night before.
2. To confirm the state of charge, operate steering
to full lock and hold on full lock for 10 seconds,
allows hydraulic system to blow over relief.
3. Make sure that the battery charge display does
not drop below 2 bars. Refer to Figure 1.

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 Figure 1. Figure 2.

Step - 2 (Preparation)
1. Position the machine on firm level ground. Make
sure that there is sufficient clearance above the
machine to allow the platform to rise to full height
without contacting any other objects.
2. Use an anemometer to measure the wind speed,
if you are calibrating the machine outside. Refer
to Figure 2.

3. For an indoor rated machine, the maximum wind

speed allowed as specified (Only for calibration,
not for operator use outside).
Speed: 8m/s
3.1. Note: when using weights for calibration
limit the amount of surface area exposed
to the wind. The use of small individual
weights is recommended which sit below
the platform toe guard, refer to the parts list
table for details. Use of large surface area
weight may cause the machine to apply
forces on the platform causing it to become
unstable.
4. For an outdoor-rated machine, the maximum
wind speed is as specified.
Speed: 12.5m/s
5. Do not attempt calibration if the wind speed is
more than the machines design limits.

Step - 3 (No Load Calibration)

1. Complete the no load calibration procedure.

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2. Make sure that the machine platform is fully down • 1 time up
then press in the base emergency stop. Refer to • 1 time down
Figure 3. • 1 time up
• 3 times down
Figure 3.
The machine horn should then sound and the scissor
pack should rise to full height (in short individual
steps) then it should fully lower. Then it should rise
in one motion to full height then lower again. It is
important to stay with the machine to verify that if has
performed all of the calibration steps correctly. The
horn should then sound for 5 times and a completion
C
code will then be displayed - this will be one of the
following:

D • 31
• 32
• 61
• --
C Raise and lower toggle switch • --.
D Emergency stop
The buzzer will accompany some of these codes.
3. Turn the machine to platform mode on the key These codes indicate that a value has been changed
switch and pull out the base emergency stop. in the ECU (Electronic Control Unit). Press chassis
emergency stop in when calibration process is
3.1. When pulling out the emergency stop a time
finished. If the calibration is successful, go to step 5.
delay is required to allow the ECU to run a
self check before operating the machine.
Duration: 10s Step - 4 (Repeat No Load
Calibration)
4. Place the machine into the No Load calibration
mode by using the chassis raise and lower toggle If the machine faults during calibration, repeat the
switch. Refer to Figure 3. process in step 3. If this is still unsuccessful, refer
to the seperate bulletin - Sensor checking and
To activate no load calibration mode press the switch resetting. This will help identify any sensor faults.
in the order that follows:

• 5 times down Step - 5 (Full Load Calibration)

• 1 time up
• 5 times down Place the 100% rated load in the platform. Refer to
Table 1.

Table 1.
S1530E S1930E S2032E S2046E S2632E S2646E S3246E S4046E S4550E
100% 280kg 230kg 380kg 550kg 250kg 450kg 320kg 320kg 227kg
Rated
Load
(RL)
90% Rat- 252kg 207kg 342kg 495kg 225kg 405kg 288kg 288kg 204kg
ed Load
(RL)
105% 294kg 242kg 399kg 578kg 263kg 473kg 336kg 336kg 239kg
Rated
Load
(RL)

1. If the weight is one unit, place in the centre of Make sure the machine platform is fully down,
the machine platform. If the weight is multiple then turn off via the base emergency stop.
smaller weights, try to spread the weights around
the platform evenly. 3. Turn the machine to platform mode on the base
key switch and pull out the base emergency stop.
2. Once the rated load is in the platform, place
the machine into the Full Load calibration mode.

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4. Place the machine into Full Load calibration the machine is low on charge, recharge until fully
mode by using the chassis raise and lower toggle charged and repeat Step 5. If the machine will still
switch. not calibrate go to Step 7.
5. To activate Full Load calibration mode, press the
switch in the following order. Step - 7 (Perform an HG
5.1. 5 times down
Calibration)
5.2. 1 time up 1. Remove the platform controller plug from the
platform. Plug into the base machine harness.
5.3. 5 times down
2. Put the machine into HG mode. To place in to
5.4. 1 time up
HG mode, turn the machine ignition key to base
5.5. 5 time down mode and press in the machine base emergency
stop.
5.6. 1 times up
3. Make sure that the emergency stop on the
6. The machine horn should then sound and the
platform controller is out. Press the two buttons
scissor pack should rise to full height (in short
on the right side of the platform controller (Drive
individual steps) then it should fully lower. Then it
and speed mode). Refer to Figure 4. At the same
should rise in one motion to full height, and then
time pull out the base emergency stop.
lower again.
Figure 4.
7. It is important to stay with the machine to verify
that if has performed all of the calibration steps
correctly. The horn should then sound for 5 times
and a completion code should then be displayed
- this will be one of the following:
7.1. 31
7.2. 32
7.3. 61
7.4. --
7.5. --.
8. The buzzer will also accompany some of these
codes. Press the chassis emergency stop in
when calibration process is finished.
9. Press chassis emergency stop in. If the machine
fails to complete the load calibration go to step 6.
10. When the machine has completed the load
calibration, check the functionality of the
machine. Check that it lifts 90% of the rated load 4. 'H9' will be displayed on the platform controller.
and no more than 105% of the rated load. Refer to Figure 5.
11. If the machine does not function within this 15% Figure 5.
band, repeat the Full Load calibration - adjusting
the calibration weight by the amount it failed
the test. For example, if an S1930E calibrated
with 230kg (rated load) lifts more than the 105%
limit by 20kg, repeat the calibration with 20kg
less weight in the platform than the previous
calibration (i.e. now use 210kg).
12. Then recheck to see if the machine is within the
specification. If the machine calibrates correctly
go to step 11.

Step - 6 (Check Charge and Retry)

If the machine fails to pass the Full Load calibration
test in Step 5, check the condition of charge. If

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5. Raise the scissor pack to three quarters of the
way up using the chassis toggle switch, and then
Recommended Tools List
lower the pack until the gap between each of the
Table 2.
scissor arms is 27cm. At this point, stop lowering,
press the trigger, and steer right buttons on the Part Num- Calibration Quantity
joystick. The horn should sound for specified ber Weight
time. 400/L5446 10kg As Re-
Duration: 3s quired
400/L5447 20kg As Re-
6. Fully lower the scissor pack using the chassis quired
toggle switch and switch off the machine using
the chassis base emergency stop.
7. Turn machine on and check functionality. Raise
and lower the scissor pack to full height two times
to make sure that no error codes are present.
8. Check that the machine stops at the correct
height (27cm separation between scissor arms).
If the machine functions correctly, the complete
calibration procedure is now finished. If there is
an issue with the functionality, please contact
JCB Service.
9. If the machine had previously failed the Full Load
calibration in step 5, and step 7 was successful,
go back and retry step 5 again. If the machine will
still not go through step 5, contact JCB Service.

Platform Controller
Figure 6.

J
N H
P
Q

M K
L

H Joystick
J Steer left and right buttons
K Drive mode button
L Speed selection button (Tortoise)
M Emergency stop button
N Horn
P Lift mode button
Q Enable button (Trigger)

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