Communication Persuasion & Perception
Communication Persuasion & Perception
The human mind has a huge capacity for receiving, processing and storing great quantities of
information, and for organizing and later using this information as a basis for behavior.
• When we receive a message, our minds take different steps in order to help us receive,
understand and make use of these messages. The receiving process functions as follows:
1- External stimuli
• Events taking place outside the body are signaled to the body by one of the five senses of sight, sound,
taste, smell and touch.
• This causes the sensory organ to send messages to the brain through the system of nerves
2- Sensory Impulses
• The message sent by the sensory organ (ear, eye, etc.) is a sensory impulse (somewhat like a
small electrical current).
• Thus, a message received from outside the body is first encoded as nerve impulses before it is
decoded.
3- Physical Sensation
The mind converts the impulses into physical sensations of sight, sound, taste, smell and touch.
These physical sensations are the raw data with which the mind begins its functioning.
4. Perception
The mind interprets the physical sensation into meanings depending on the past experience.
• The mind organizes incoming information, giving it pattern, relation and meaning.
• In doing so, it tends to select, or emphasis certain aspects of the new information and to pass
over others.
• This explains why messages sometimes are decoded to contain meaning which the sender didn't
intend.
1
There are two products of perception, Knowledge and emotions
5. Knowledge
formation:
• Once an incoming sensation is given meaning, the mind begins to classify it, to relate it with
information already stored, and then either to store or forget the new information.
• 2. Or an additional dimension.
• Informational beliefs: Beliefs formed on the basis of communication messages. These kinds of
beliefs are very easy to change.
• Descriptive beliefs: Beliefs based on direct observation (seeing, hearing ... etc.) of the object by
the person himself. These kinds of beliefs are harder to change because the person experienced them
himself.
• Beliefs are the end product of perceptions process. A person may have a great number and
variety of different beliefs about each object or person in his environment.
• The total of these beliefs is called his "Knowledge" of the object. These beliefs didn’t arrive
quickly, but as a result of receiving and perceiving information of many different messages about the
same object, covering a period of time.