BU8641
CULTURAL INTELLIGENCE: HOW TO BE AN EXPLORER OF THE WORLD
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Course Description and Scope
We live in a global world, where a premium is placed on the ability to navigate and adapt to
differences. Cultural intelligence, CQ is the capability to function effectively across national,
ethnic and organizational cultures (Ang & Van Dyne). IQ and EQ are no longer enough, CQ is
becoming a critical predictor for success in the borderless world of the 21st century. The good
news is that CQ can be developed and learnt by almost anyone. This course will focus on
providing you with a conceptual framework for CQ, as well as a set of tools to navigate and
explore the world.
Course Learning Objectives
To equip you for challenges of cross-cultural interactions in the global arena, this course seeks to
(1) generate your awareness of challenges inherent in cross-cultural interactions. This is
achieved through an understanding of the various cultural frameworks that explain how
cultures are fundamentally similar and different from one another. These basic differences
across cultures are then applied to different aspects of social and organizational behavior to
anticipate the potential conflict amongst people from diverse cultural backgrounds.
(2) create your awareness of your personal cultural values and beliefs, your attitudes toward,
as well as your strengths and weaknesses in managing cross-cultural interactions. This is
achieved through a chain of self-awareness surveys and experiential exercises that will be
supported by feedback from the instructor.
(3) enhance your self-efficacy in interacting with people from different cultures. This is
achieved through both theories and experiential exercises aimed to equip you with the
practical skills of cross-cultural communication.
Course Assessments
Components Marks Individual / Group
Group Project 40 Group
Test 20 Individual
Reflection Journals 30 Individual
Class Participation 10 Individual
Total 100
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Distributed by Nanyang Business School, Nanyang Technological University. All Rights Reserved.
Textbook
David Livermore
Leading with Cultural Intelligence: The New Secret to Success
AMACOM, 2010
HD57.7.L784 NTU Business Library
Proposed Weekly Schedule
Week Topic
1 Introduction
2 Cultural Intelligence (CQ) – Overview
3 Cultural Intelligence (CQ) – Drive
Cultural Intelligence (CQ) – Knowledge I
4 Cultural Intelligence (CQ) – Knowledge II
5 Group Experiential Learning (GEL) Activity
6 Cultural Intelligence (CQ) – Strategy
7 Cultural Intelligence (CQ) – Action
Recess Week
8 Test
Profiling & Learning
9 Culture, Etiquette & Customs I
E-learning Week
10 Culture, Etiquette & Customs II
11 Culture, Negotiation & Conflict Management
12 Culture and Global Assignments
13 Conclusion & Reflections
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Distributed by Nanyang Business School, Nanyang Technological University. All Rights Reserved.