Quiz on Quality Management System as per ISO 9001:2015
Name: Arun Kumar Biswas
Designation: Project & Operation Manager
Organization: Japan Solartech (BD) Limited.
Email:
[email protected]Cell: +8801711193418
Total Marks: 20 Pass marks 14
Multiple Choice Questions:
Please put tick mark on the appropriate answer. Each question contains 1 mark.
1. ISO 9001 Standard consists of how many clauses?
a. 10 b. 9 c. 8 d. 6
2. The scope of the quality management system needs to be available and be maintained as
documented information.
a. TRUE b. FALSE
3. The effect of uncertainty is called:
a. Non Conformance b. Risk c. Effect d. Probability
4. Who is responsible to establish, implement and maintain a quality policy?
a. Top Management b. Management Representative
c. Quality Manager d. Quality Policy is everyone's responsibility
5. What is the program that essential to maintain ISO 9001:2015 QMS conformance and for continuous
improvement of performance.
a. Team Meeting b. One on One Session
c. Internal Audit d. Coaching
6. Below is related to Clause 7.2 Competence, EXCEPT:
a. Determine the necessary competence of person(s) doing work under its control that affects its QMS
performance.
b. Did not have to retain appropriate documented information as evidence of competence.
c. Ensure these persons are competence on the basis of appropriate education, training or experience.
d. Take action to acquire the necessary competence and evaluate the effectiveness.
7. Clause 8.2.4 Changes to requirements for products & services:
The organization shall ensure that relevant documented information is amended and that relevant
persons are made aware of the changed requirements, when the requirements for products and
services are changed.
a. TRUE b. FALSE
8. Below is the example of Improvement in order to meet customer requirements and enhance
customer satisfaction, EXCEPT:
a. Correction b. Corrective Action c. Innovation d. Coaching
9. It is a set of interrelated activities that transform input into output.
a. Process b. Activity c. Planning d. Instruction
10. Which is not part of the Quality Management System Principles?
a. Customer Focus b. Improvement c. Safety and Quality d. Process Approach
11. What ISO 9001:2015 Clause is "Understanding the Organization and its context" under?
a. 4.1 b. 5.1 c. 6.1 d. 4.3
12. 7.3 Awareness: The organization shall ensure that the persons doing work under the organization's
control are aware of: (a)__________
a. Vision b. Mission c. Quality Policy d. Core Values
13. Effect can be positive effect or what we call an __________
a. Strength b. Opportunity c. Weakness d. Threat
14. "The needs and expectations of interested parties need to be maintained as documented
information"
Is the above statement 'true' or 'false'?
a. True b. False
15. ISO 9001:2015 provides a number of examples of improvement. Which of the following is NOT listed
as an example of improvement?
a. Breakthrough change, innovation and re-organization
b. Preventive action
c. Corrective action
d. Correction
16. "Action to eliminate the cause of a nonconformity and to prevent recurrence" is called a*
a. Nonconformity b. Preventive action
c. Corrective action d. Correction
17. In ISO 9001:2015 records and documents are called documented information?
a. FALSE b. TRUE
18. Outsourced processes need not be brought under the scope of ISO 9001 Quality Management
Systems
a. FALSE b. TRUE
19. Quality objectives must be measurable and consistent with Quality Policy
a. FALSE b. TRUE
20. How many Internal Audits and Management Review must be conducted per year ?
a. Planned Intervals b. At least once c. Twice a year d. As many as possible
