DAHUA IP Camera Recovery v1.0

This document provides steps to recover a Dahua IP camera after a failed firmware update. It details downloading the necessary tools, finding compatible firmware files, using the upgrade tool to access the camera over port 3800, selecting the firmware file, and completing the upgrade to restore camera functionality.

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DAHUA IP Camera Recovery v1.0

Uploaded by

Pablo Joaquin

We take content rights seriously. If you suspect this is your content, claim it here.

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Download as PDF, TXT or read online on Scribd

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RECOVERING DAHUA IP CAMERA AFTER A FAILED FIRMWARE UPDATE

You will need a few items to recover your camera. The upgrade tool, a working firmware and optionally a port scanner and putty. Links are provided below.

General_ConfigTool_Eng_V1.07.3.R.130701.zip ....................... http://tinyurl.com/o6p628f

Port Scanner ............................................................................... http://tinyurl.com/q53pojg
Putty ........................................................................................... http://tinyurl.com/lvbbmsq
Firmware files ………….. http://www.cctvforum.com/viewtopic.php?f=19&p=266659#p266659 or http://www.cam-it.org/index.php?topic=9396.0

The default IP address of the camera is typically 192.168.1.108 when you receive it.

In this example my camera IP address was changed from the default to 192.168.0.198. You will need to use the IP address that you assigned to your camera. If you
didn’t change it, it will still be the default address.

Figure 1 shows the open ports on a camera with a good firmware. You can see a long list of ports that provide the services that you would expect. The web port is
functional along with all the streaming services, telnet and port 3800 which runs the upgrade daemon. Port 3800 is used to receive and install firmware files.

Figure 1

In the following screen print (Figure 2) taken after a bad firmware upgrade, you can see that only telnet and the upgrade service on port 3800 are still open.

Figure 2
You can confirm your camera is on the network by sending a ping command to the last known IP address. In the following examples, you can see that it doesn’t
respond to the default address, but does to my configured address.

Launch the ConfigTool and click on the login button.

Change the login information to your IP address, admin, your WEB UI password and port 3800.
All the tabs in the config tool will be locked out since the other service ports are not running on the camera. Browse the location of your firmware file by clicking the
open button. Then click the upgrade button.

You will see the progress bar as the file is uploaded and applied. Your camera will reboot after the process has completed.

That’s it!!

If you chose a compatible firmware file, your camera will be back in working order. If you have a version 2 camera, the files that are compatible are a little limited so
you may have to revert to an older firmware and not use the most current.