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Laporan Service HP Notebook Warranty Bulan September 2021

The document reports on notebook warranty service for September 2021. It lists 7 service cases, providing note numbers, customer/device information, issues, repair dates, and costs. The issues included devices not booting into Windows, total shutdowns, keyboard issues, and LED problems. The repairs included recovery/reinstallation of Windows, replacing mainboards, keyboards, and LEDs. All devices were tested and functioning after repair.

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Verry Pratama
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36 views1 page

Laporan Service HP Notebook Warranty Bulan September 2021

The document reports on notebook warranty service for September 2021. It lists 7 service cases, providing note numbers, customer/device information, issues, repair dates, and costs. The issues included devices not booting into Windows, total shutdowns, keyboard issues, and LED problems. The repairs included recovery/reinstallation of Windows, replacing mainboards, keyboards, and LEDs. All devices were tested and functioning after repair.

Uploaded by

Verry Pratama
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as XLSX, PDF, TXT or read online on Scribd
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LAPORAN SERVICE HP NOTEBOOK WARRANTY BULAN SEPTEMBER 2021

NO NOTA NO SO TYPE SN MASALAH RECIVED DATE LAST UPDATE STATUS NOMINAL


MS/03GS/21090051 7440000223 HP NOTEBOOK - 14S-CF2018TU 5CG041BP8Q Tidak masuk windows 9/6/2021 11:21 9/6/2021 13:02 Recovery windows, tested ok Rp 50.000

MS/03GS/21080045 7440000224 OMEN Laptop - 15-en0013ax 5CD102HJN6 Unit mati total 9/10/2021 15:43 9/29/2021 11:18 Replace mainboard, kabel flexible dan led Rp 100.000

MS/03GS/21090097 7440000225 HP Laptop PC 14-d2000 (2P5F4AV) 5CD1122ZJP Tidak masuk windows, ssd tidak deteck 9/13/2021 12:29 9/22/2021 12:50 Replace mainboard, tested oke Rp 100.000

MS/03GS/21090136 7440000226 HP Laptop - 14s-dk1003au 5CG014FS3V Keyboard delet lengket 9/15/2021 9:38 9/22/2021 12:46 Replace keyboard, tested oke Rp 50.000

MS/03GS/21090219 7440000227 HP 14-cf2000 Laptop PC (1A9U8AV) 5CG114141J Replace led, tested ok 9/22/2021 14:14 9/27/2021 14:10 Replace led, tested ok Rp 50.000

MS/03GS/21090241 7440000228 HP Notebook - 14s-cf2004tx 5CG003627J Windows loading lama 9/23/2021 13:04 9/23/2021 16:57 Recovery windows, tested oke Rp 50.000

LAPORAN SERVICE HP NOTEBOOK WARRANTY BULAN SEPTEMBER 2021


NO NOTA TYPE SN MASALAH STATUS
MS/03GS/21090058 MY BOOK 11G/RAM 4GB/SSD 128 GB/11.6 00221230048268243 SEBAGIAN KEYBOARD TIDAK FUNGSI OK

MS/03GS/21090007 MY BOOK 11G/RAM 4 GB/M2 256 GB/11,6 00221300048585048 SEBAGIAN KEYBOARD TIDAK FUNGSI OK

MS/03GS/21090086 MY BOOK 11G /RAM 4 GB/M2 128G/11,6 00221290048496349 TAMPILAN BERGARIS OK

MS/03GS/21090102 MY BOOK 11G/RAM 4 GB/M2 256 GB/11,6 00221300048585117 SSD TIDAK BISA DI INSTAL DALAM PROSES CLAIM

MS/03GS/21090138 MY BOOK 14+S/RAM 4 GB/SSD 256 GB/14 00221110047982016 TIDAK BISA BOOTING HANG LOGO DALAM PROSES CLAIM

MS/03GS/21090133 MY BOOK 14+E/RAM 4 GB/SSD 128 GB/14 00221310048673020 MATI TOTAL DALAM PROSES CLAIM

MS/03GS/21090220 MY BOOK 14 G/RAM 4 GB/SSD 256 GB/14 00221290048521253 LED BERGARIS HORIZONTAL OK

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