THE WORLD’S LEADING SUMMIT FOR WATER UTILITY BRING YOUR TEAM

PRACTITIONERS AND SAVE 20%

8–9 DECEMBER, 2020

PRE-CONFERENCE WORKSHOP: 7 DECEMBER, 2020
VIRTUAL EVENT
Expert Insights From Leading
International and UK Water
Utility Practitioners, Including:
Using Innovation, Collaboration And Cooperation To
David Duccini
Manage Leakage In The Global CTD Division Manager
SUEZ, France

Water Industry Of The 2020s Bob Taylor

Chief Executive Officer
In Networks That Are Becoming Smarter And With Portsmouth Water, UK

Operators Facing Continuously Evolving Challenges Cristian Jimenez

Operations Manager
Aguas de Antofagasta, Chile

Francesc Gavara
Head, Water Meter Department
THE WORLD’S LEADING SUMMIT FOR WATER FACSA, Spain

UTILITY PRACTITIONERS — NOW IN ITS 11TH YEAR Jacky Lei

Deputy General Manager
Key Issues For 2020 Include: • Managing Leakage Using Machine The Macao Water Supply
Learning, IoT & Hydraulic Company Limited, Macao
• Public Interest Commitment (PIC) Simulation
Goals — 3 UK Water Company Peter Simpson
CEOs Explain The Steps To Deliver • Smart Network Infrastructure CEO
Anglian Water, UK
On Their Commitment To Reduce Management — Using Big Data
Leakage Analytics To Link Pipe
Replacement To Failure Rate Laura Burnett
Water Service Strategy Team
• Integrating Network Data To Leader
Localise Leaks In Fixed & Mobile • Bringing Pipe Repair Into The Scottish Water, UK
Networks Digital Age. What Are The Options
For Minimal Disruption Or Non- Jack McNaughton
• Managing Global Challenges — Intrusive Pipe Repairs? Manager of Systems Maintenance
SUEZ, USA
Water Scarcity, Drought, Natural
Disasters, And Now Covid-19. How • Pre-Conference Workshop:
Is The Global Water Industry Coping? 7 December Sponsored By Xylem Pauline Walsh
“Applying Digital Solutions” CEO
Affinity Water

Tim McMahon
Head of Water Asset Management
Lead Sponsor Thames Water

Monitoring For Leakage Using Fixed & Holistic Network

Mobile Networks Sponsors Management Sponsor

Digital Solutions Sponsor Workshop Sponsor

Software Solutions for Analytics Building Confidence In Smart Water Infrastructure
& Optimisation Sponsor Your Network Sponsor Sponsor

Digital Transformation
Sponsor

www.global-leakage-summit.com
 BRING YOUR TEAM
AND SAVE 20%

The Global Leakage Summit is Now more than ever, the water industry needs to use this
opportunity for knowledge, information and resource sharing
coming to London again in between utilities, and the Global Leakage Summit will, as ever,
December 2020, to feature the play an important role in facilitating dynamic conversations
around best practices and strategies for leakage management,
most innovative and successful and how the implementation of the newest technologies are
examples of delivering and working in practice.
maintaining reduced leakage The focus for the 2020 conference will be on ‘Innovation,
levels across the world. Collaboration and Cooperation’, bringing together best practice
policies and innovative technologies to achieve leakage targets
and meet customer demand while facing political and economic
challenges and ageing network infrastructure.

INTERNATIONA TITLES:
L PAST SUMMIT DELEGATES FROM: WITH THE FOLLOWING JOB

CEOs Leakage Strategy / Leakage

Development Managers
Managing Directors
Chief Engineers
Leakage Development
Managers Engineering Directors
Distribution Managers Civil Engineers
Leakage Managers Senior Manager Distribution
Operations
Leakage Team Leaders
Senior Water Engineers
Network Leakage Managers
Distribution Systems Managers
Network Managers
Directors, Water Distribution
Regulation Managers
Heads Of Water Supply
Leakage Engineers
Pipeline Management
Leakage Controllers
Maintenance
Operations Directors
Chief Data Officer
Heads Of Research &
Development Head of Data Factory

PRE-CONFERENCE WORKSHOP, 7 DECEMBER, 2020

SPONSORED BY XYLEM
Applying Digital Solutions
09.00–13.00

Session 1: Risk Management of critical Session 2: Metrology: Providing data Session 3: Smart Water Networks: What
assets: Case Studies from water utilities that is fit for purpose. data, where and when?
around the world
Measuring customer usage is key to This session looks at the 5 Vs of big
This session looks at how utilities can understanding what is happening within data and how that applies to Smart
be more strategic when looking at pipe the network, and can provide key Water Networks.
renewal and rehabilitation projects. What insights to water losses. How that data Supported by the latest Water Company
information can be gained by taking a is measured, and what frequency it is Case Study.
look underground? transmitted and how reliable the
transmission is will all play a key role in
the benefits that this data can bring.
Supported by the latest Water Company
Case Study.

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summit.com
 • What changes are they making to their
MORNING WORKSHOP: DAY 1 : TUESDAY operating policies to address the
MONDAY 8 DECEMBER 2020 challenges?
• What technologies — both traditional and
7 DECEMBER 2020 innovative — are they putting in place to
reach the targets?
Chair: Bob Taylor, CEO, Portsmouth Water, UK • How are they collaborating with customers,
suppliers and other stakeholders?
09.00 Conference Opening • How are they addressing the skills gaps for
operating a changing water network?
HOSTED BY Frenk Withoos, Managing Director, ABB
Measurement & Analytics Northern Sam Bright, Innovation Programme Manager,
European Region Yorkshire Water, UK
09.05 OPENING KEYNOTE Tim McMahon, Head of Water Asset
Management, Thames Water, UK
Bob Taylor, CEO, Portsmouth Water, UK
11.30 Collaboration Between Water
Applying Digital Solutions WORKING TOGETHER TO MEET GOALS — PUBLIC Companies In The Water Scarce Areas Of SE
09.00 – 10.10 AM INTEREST COMMITMENTS England
Session 1: Risk Management Of Critical The water industry in England and Wales, Water Resources in the South East (WRSE) is
Assets: Case Studies From Water Utilities through its trade association Water UK, last an alliance of six south east water companies,
Around The World year launched a set of challenging Public government and regulators, who are together
Interest Commitments which go beyond developing a multi-sector, regional resilience
This session looks at how utilities can be regulatory business plans and demonstrate plan.
more strategic when looking at pipe renewal the industry’s wider commitment to the
and rehabilitation projects. What information The alliance considers a range of future
communities it serves and the environment. scenarios to identify the preferred
can be gained by taking a look underground?
There are five individual Public Interest infrastructure and demand management
Pedro Pina, Assessment Services Sales Commitment goals, with each goal being solutions for meeting the water deficit in each
Director, Xylem Europe sponsored by a group of industry CEOs. One company
of the goals is to triple the rate of leakage Trevor Bishop, Director, Water Resources in
10.10 – 10.25 Break reduction across the sector by 2030. This the South East (WRSE), UK
10.25 – 11.35 AM keynote presentation from the 3 sponsoring
CEOs will explain the steps the industry plans 11.50 Q&A
Session 2: Metrology: Providing Data That Is to take to deliver on their commitment.
Fit For Purpose
09.20 Panel Discussion & Q&A MONITORING FOR LEAKAGE USING FIXED AND
Measuring customer usage is key to MOBILE NETWORKS
understanding what is happening within the Pauline Walsh, CEO, Affinity Water, UK
network, and can provide key insights to water 12.00 Integrating Network Sponsored by
losses. How that data is measured, and what Peter Simpson, CEO, Anglian Water, UK Data To Localise Leaks
frequency it is transmitted and how reliable
the transmission is will all play a key role in Bob Taylor, CEO, Portsmouth Water, UK • Sensor technology for
the benefits that this data can bring. flows, pressure, acoustics
INNOVATION, COLLABORATION AND RESEARCH and temperature
Loic Flageul, Sales Director, Sensus UK&I measurement
09.35 Driving Innovation in the Water Sector: • Options for data transfer and
11.35 – 11.50 Break Ofwat’s Innovation Competition communication
11.50 – 13.00 PM • The aims of Ofwat’s Innovation Fund – an • Combining data to create a smart network
Session 3: Smart Water Networks: What Data, initiative to meet the long term challenges solution
Where And When? ahead with ‘transformational innovation’
• Identifying consumption and network
This session looks at the 5 Vs of big data and • The impact it will have on the sector – events
how that applies to Smart Water Networks. changing sectoral and company culture to
promote collaboration and effective joint Mike Tennant, Director of Sales and Business
Ruth Clarke, Business Development Manager, working Development, HWM-Water
Xylem • How it will work – £200 million to fund Stuart Trow, Director, Invenio Systems
Sam Bright, Innovation Programme Manager, innovation between now and 2025 – to
Yorkshire Water make innovation become 'business as 12.20 Managing Leakage In The DCWW
usual' Network
13.00 PM END OF WORKSHOP
Harry Armstrong, Director Of Regulatory • Specific challenges from monitoring and
Policy, Ofwat, UK analysing data
09.55 The Leakage Innovation Heat-map Of • How best to use fixed networks and mobile
Water Company Research surveys
All the UK Water Companies have shared their • Methodologies for locating new leaks and
current list of more than 300 leakage hidden leaks
innovation projects, and for the first time, we • Balancing work on trunk mains, distribution
have a heat-map of company research, which mains, and customer supplies
is already driving collaboration and preventing
duplication of effort: Chris Rees, Leakage Strategy Manager - Water
Engineering, Dwr Cymru Welsh Water
• How will the heat-map help companies
achieve zero leakage?
“Another well- • What research progress has been made by
12.40 Q&A

organised, excellent UKWIR on the zero leakage challenge?

Jeremy Heath, Innovation Manager, SES
APPLIED ADVANCED ANALYTICS AND DIGITAL
TRANSFORMATION

networking summit” Water, UK 12.50 Leakage Intelligence

Decision Support: Severn
Sponsored by
10.15 Q&A Trent Water Case Study
10.20 Refreshment Break Business Modelling Associates (BMA) and
International Severn Trent Water will be ‘lifting the lid’ on
leakage, showcasing their Leakage
FACING SPECIFIC CHALLENGES IN 2020
Director, 10.50 Meeting Leakage Targets – How Are
Intelligence Decision Support (LIDS) solution,
demonstrating how BMA uses a whole
British Water UK Water Companies Doing? systems approach coupled with advanced
mathematical optimisation to break down the
2018–19 saw the largest roll out of in-situ
acoustic loggers in the UK water industry. Two silos between long-term capital investment
UK water companies outline how they have planning, operational leakage management
approached the specific challenges faced in
reaching their leakage targets

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summit.com
and innovation to realise sustainable leakage 15.10 Leakage Detection In An Arid Zone — 15.50 Q&A
reduction. Atacama Desert Case Study 16.00 Refreshment Break
Paul Taylor, Leakage Assurance Manager, Antofagasta is a region northern Chile
Severn Trent Water, UK bordering the Atacama desert — a very arid MANAGING LEAKAGE USING MACHINE LEARNING,
region with almost no rainfall. Since 2010, BIG DATA ANALYSIS AND HYDRAULIC SIMULATION
Mark Penny, Chief Operating Officer, BMA Aguas Antofagasta has been introducing, in – SOFTWARE SOLUTIONS FOR ANALYTICS AND
stages, smart technologies for water loss OPTIMISATION
Dr. Craig Mauleshagen, Head of Research, BMA reduction:
• The introduction of increasing numbers of 16.30 Reducing Leakage With Sponsored by
13.10 Q&A The Virtual Operator
smart sensors across the network — the first
13.15 Lunch big step to increasing ‘visibility’ in the The Aquasuite virtual operator
network consists of an analyst and
BUILDING CONFIDENCE IN YOUR NETWORK • Implementing smart pressure management autopilot that augment operators with
across the network managing leaks
14.45 Techniques To Build Sponsored by
• Analysis of pipe repair processes and costs The virtual operator:
Confidence
• Addressing apparent losses and illegal • Detects and locates leaks in real-time to
Presenting a number of novel
connections, and how they affect total water reduce water loss
techniques to build confidence in a network,
based on deploying computational approaches loss • Controls water supply systems to reduce
in collaboration with industry partners leaks and bursts
Cristian Jimenez, Operations Manager, Aguas
Dr Mike Williams, CEO, Inflowmatix de Antofagasta, Chile Tom Woolley, Business Development Director
Aquasuite, Royal HaskoningDHV
Robin Bell, COO, Inflowmatix 15.30 Challenges Met And Progress Achieved
— Irish Water Case Study 16.50 Q&A
15.05 Q&A Formed in 2014 by the amalgamation of 34 16.55 The Importance of Low Flow Accuracy
water companies and local councils, Irish Water For Understanding Legitimate Night
MANAGING GLOBAL CHALLENGES — WATER is a national utility delivering water services. Consumption
SCARCITY, DROUGHT AND NATURAL DISASTERS What were the milestones along the way, and
what progress has been achieved, in reducing • Validation of the minimum night flow is one
We have heard from UK water companies about the high level of leakage and meeting customer of the most established and proven methods
their challenges, particularly in the dry South demand since its formation? to understand unaccounted water
East of the country. Elsewhere across the globe, • Collateral benefit of validating - allows
water utilities are facing different, and often • The situation in 2014 and the national water
resources plan utilities understand legitimate night
more difficult, challenges. consumption
From coping with bushfires and long term • ‘Lose less’ — challenges for Irish Water
drought in SE Australia, managing a water • Transforming leakage management from Joydip Sanyal, Global Product Manager,
network in the water scarce arid region of reactive to systematic Electromagnetic Flowmeter - Water Industry,
Chile, dealing with historically high levels of ABB
leakage in Ireland, to acknowledging and • Progress on leakage reduction and leakage
addressing non-revenue water losses in data improvements 17.15 Q&A
Macao, water utility operators have to use all • Applying innovation 17.20 Chair’s Closing Remarks and
the knowledge and new technologies available End of Day 1
to them: David Lonergan, National Leakage Manager,
Irish Water

DAY 2 : WEDNESDAY
09.45 Smart Management Of Non-Revenue Maurizia Brunetti, Co-Ordinator, Water
9 DECEMBER 2020 Water (NRW) — Macao Case Study Distribution System, HERA Group, Italy
The evolution of smart NRW management at Marco Fantozzi, Managing Director, Isle
Macao Water embraces the concept of ‘smart Utilities Spa, Italy
water’ and how the company uses mass data to
provide a comprehensive NRW management 10.35 Reducing Water Loss With Artificial
strategy Intelligence In Borriana — Spain Case Study
SMART NETWORK INFRASTRUCTURE
MANAGEMENT • Digital data analysis from leakage detection, FACSA is Spain’s leading integrated water
asset management, bursts, meter and management company, monitoring and
Morning Chair: Richard Price, Chief Operating consumption management controlling water management in Castellón, in
Officer, Bristol Water, UK • Reduction in NRW, ILI and leakage rate eastern Spain. Established in 1873, FACSA
provides services to over four million citizens in
09.00 OPENING KEYNOTE • Live demonstration of the NRW management 70 cities. The water company is pioneering the
tool — ‘Power BI’ implementation of virtual DMA technology in
MANAGING OUR UNDERGROUND ASSETS IN A the Mediterranean area:
Jacky Lei, Deputy General Manager, The Macao
DIGITAL AGE Water Supply Company Limited, Macao • Reducing the time it takes to detect and
locate leaks
Richard Price, Operations Director, Bristol 10.05 Q&A • Minimising the risk of damage to the
Water, UK 10.15 HERA Group’s Asset Management infrastructure
09.20 Q&A Strategy And The Role Of Innovative Leak
Detection — Italy Case Study Francesc Gavara, Head, Water Meter
Department, FACSA, Spain
HOLISTIC NETWORK MANAGEMENT Based in Bologna, HERA Group is an
aggregation of 11 municipal companies 10.55 Q&A
09.25 ‘More For Less — Sponsored by operating in Emilia-Romagna. It is one of Italy’s
Foresight Driven Decision largest multi-utilities, working mainly in the 11.05 Refreshment Break
Making’ environment, water and energy sectors. The
case study describes HERA’s work in DIGITAL SOLUTIONS
• Utilising relevant data & root developing a smart asset management
cause analysis strategy 11.35 Managing Risk: Scottish Sponsored by
• Making decisions to change the future, not Water’s Experience Of In-Pipe
• How to maintain a desired level of service at
the past Condition Assessment Tools To
a lowest life cycle cost Reduce Both Risk And Cost
• Delivering better service in the short term, • How to define a tailored O&M plan for critical
long term and throughout With ageing assets failing at an increasing rate
assets and an industry which is subject to ever
• Breaking down silos between stakeholders • Experience in application of innovative leak increasing customer and regulatory scrutiny,
• Taking a holistic approach to designing detection technologies: dynamic monitoring Water and Wastewater companies are being
smart networks models and satellite based monitoring to forced to rethink how they optimise their asset
detect ground movements investment
Joseph Finn, Area Sales Manager — UK &
Ireland, Mueller

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• Traditional methods of investment planning USING FAILURE RISK ANALYSIS TO PRIORITISE Jamie Jones, Leakage and Smart Networks
have been based on a statistical approach ASSET RENEWAL Manager, Portsmouth Water, UK
using risk factors such as age and assumed
condition, which can lead to the replacement 13.10 Least Cost Water Networks 15.50 Empowering Customers With IoT Smart
of assets which still have substantial life Performance Improvement Strategies Metering
remaining SUEZ has developed a holistic strategy for South West Water is actively testing IoT smart
• Scottish Water has implemented an efficient management and maintenance of assets, metering technology to help make customers’
approach which includes using in-line pipe utilising innovative technologies to address bills more affordable as well as helping to
inspection tools for high risk pipes which has network features and events that cause stress: eradicate customer side leakage. Here we have
allowed a targeted, effective and defensible an insight into SWW’s experience of IoT
• Failure risk analysis for asset renewal
intervention strategy to be developed, which technology
prioritisation — a global approach for water
reduces risk and cost networks performance improvement • The successes and learnings, and an early
view into SWW’s latest application
Laura Burnett, Water Service Strategy Team • A comprehensive strategy, reversal of the
Leader, Scottish Water, UK trend of IWA’s NRW action levers, starting • Developments aimed at empowering
with cost-effective asset management as a customers to take charge of leakage and
Ruth Clarke, Business Development Manager, prerequisite for effective pressure their water use
Advanced Infrastructure Analytics, Xylem management • Scaling to take advantage of IoT technology
11.55 Q&A • Management of transients and pressure and the associated benefits
variations, for a sustainable calm network, as • Looking to the future of IoT and how the
well as leakage reduction and control
SMART NETWORK MANAGEMENT — A WIDER VIEW water industry engages with Smart City
• Demonstration of the algorithmic advances technology such as Fiware
Smart networks are getting smarter — and utilized for smart asset management
operator skills are changing — to meet smarter Ben Ward, Drinking Water Asset Manager,
• Failure risk analysis prioritisation for asset South West Water, UK
and faster technologies and software for data management as an entry point to the
collection, data communication and data analysis optimization of CAPEX, OPEX and 16.10 Q&A
12.00 Anglian Water’s Approach To Operating performance levels in the management of
A SMART Water Network water distribution networks
THE MISSING LINK IN A SMART NETWORK –
• Introduction and overview of the region and David Duccini, Division Manager, Distribution BRINGING PIPE REPAIR AND REPLACEMENT TO THE
specific challenges Technical Centre, Suez Environnement, France DIGITAL AGE
• SMART enabled networks: Technology and
Pierre Bonardet, Chief Solutions Officer, There is plenty of work going on to reduce the
process
Distribution Technical Centre, Suez awareness time for leaks and locating them, but
• How to deliver "SMART" with existing and Environnement, France far less for preventing and mending them. The
proven technology and methods industry's repair technique is the same as that
13.30 Q&A developed by the Romans - excavation to
• Integrating the customer — joining the dots expose the main, regardless of the size of the
• Gen Z and beyond — integrating and 13.35 Lunch leak, and then either installation of a clamp or
enhancing a changing workforce cutting out and fitting a new pipe.
MONITORING THE NETWORK FROM SOURCE TO
James Hargrave, Regional Operational Leakage What are the options for minimal disruption or
CUSTOMER
Manager, Anglian Water, UK non-intrusive pipe repairs? What research is
being done to bring pipe repair into the digital
Afternoon Chair: Joydip Sanyal, Global Product age?
12.20 Maximising ODI Performance Benefits Manager, Electromagnetic Flowmeter – Water
Using Smart Networks 16.20 Living With Old Pipes
Industry, ABB
How can smart networks improve performance • The scale and some challenges of ageing
in other areas to meet Outcome Delivery 15.05 Chair’s Opening Remarks/ABB Case pipe infrastructure
Incentives (ODIs) — such as Compliance Risk Study Presentation
Index (CRI) and interruptions to supply — as well • The advent of digital technologies
15.25 Q&A
as leakage and Per Capita Consumption (PCC)? • Are autonomous robots living in our pipe the
future?
Mark Tully, Asset Strategy Manager (Water), SPEEDING UP DATA COMMUNICATION AND
Southern Water, UK ANALYSIS WITH IOT Joby Boxall, Head of Department, Professor of
Water Infrastructure Engineering, Sheffield
12.40 CYPRUS CASE STUDY by A.R.I.-Dorot 10% of leakage in a network is visible, 30% University, UK
invisible (unreported) and 60% is background
Integration Of Smart Solutions In Existing leakage. We know that 75% of background
Water Infrastructure To Increase Efficiency 16.40 Smart Pipe Condition Assessment –
leakage is on the customer supply pipe, but how Moving From Reactive To Proactive
And Optimise Water Supply much is due to plumbing leaks and how much
• Bringing IoT & AI closer to water networks – to customer consumption? It is clear that • By analysing pipe failure rates with an
A.R.I.-Dorot New Technologies and know- leakage on the customer side is much greater automated leak detection system that uses
how than previously thought — to reduce leakage by big data analytics and analysis of leak
the target amounts water companies have set dynamics, pipe replacement is no longer
• The new generation of air valves ARISENSE themselves, they must tackle background related to age, but to pipe failure rate
– how 24/7 remote monitoring enhances leakage
water network functionality • NRW in New Jersey has reduced
15.30 Using IoT To Find Leaks On Plastic dramatically in a very short time by locating
• From theory to action: Implementation of Pipes and fixing leaks as they develop – instead of
smart water technologies into existing water after they burst
infrastructure: Nicosia case study 50% of Portsmouth Water’s distribution network
is made up of plastic pipes. To meet the Jack McNaughton, Manager, System
• Intelligent water infrastructure management challenging targets set by Ofwat and the
through pressure management Maintenance, Suez New Jersey, USA
industry’s Leakage Public Interest Commitment
• Game changer: Remote control and Data (PIC) initiative, significant improvements are 17.00 Q&A
monitoring needed:
17.10 International Panel Session
• Return on investment: reduction of utility • Machine learning software to utilise IoT
pressure data to predict and pinpoint bursts A Round Table Discussion with our
expenses, reduced NRW, ensure water
on plastic pipes international speakers
safety and enhance functionality while
conserving energy • Automatic identification of leaks (reducing • What are the main learning outcomes from
the run times of leak) with permanent the Summit agenda?
Christos Iordanou, Senior Technician, Leakage monitoring • What advice can our international experts
Control & Telemetry, GIS, Water Board Nicosia
• Automated network modelling — adoption of give to their UK water utility colleagues?
Andres Ortega, Digital Water Solutions Expert, live network models to design calmer 17.30 Chair’s Closing Remarks and Close of
A.R.I.-Dorot, EMEA Business Unit networks Conference
13.00 Q&A • Using an IoT pressure sensor with low-power
technology to get more pressure data —
increasing the affordable number of data
points including 4G not-spots

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