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All Partner and Lines Transfer List UPDATE

The RA should warm transfer calls to partner programs they have not been trained for to the specific ERS phone number for that partner, without providing the phone number directly to the provider. The document then lists various partner programs and their corresponding ERS phone numbers.

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reynald 91
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0% found this document useful (0 votes)
396 views5 pages

All Partner and Lines Transfer List UPDATE

The RA should warm transfer calls to partner programs they have not been trained for to the specific ERS phone number for that partner, without providing the phone number directly to the provider. The document then lists various partner programs and their corresponding ERS phone numbers.

Uploaded by

reynald 91
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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TRANSFER LIST PARTNER

When the RA receives a Provider, Hotline call for a Partner they have not been trained to service, they
should warm transfer the call to the ERS phone number for that specific partner/program.

Note: Do not give the phone numbers to the Provider.

ERS Phone
Partner Number

AARP 1-800-555-1121
ACDelco 1-844-789-5874
Aceable 1-855-520-3691
Allstate Dealer Services (ADS) 1-800-487-3166
ADT Go 1-855-830-2912
AFI (Answer Financial) 1-855-610-0369
Allstate Benefits 1-844-774-0444
Allstate Motor Club 1-800-776-9292
Allstate Secondary 1-833-210-0819
Avail 1-855-721-0237
Azuga 1- 877-321-5991
BMW 1-800-332-4269
BP Motor Club 1-800-334-3300
Cellcom 1-855-370-1526
Consumer Cellular 1-855-520-3766
Corestream 1-855-520-3771
Dollar Thrifty 1-866-244-6259
DriveSure 1-866-828-0799
Encompass 1-800-588-7400
Esurance 1-877-508-4131
Ferrari 1-866-788-6760
Firestone/ Bridgestone 1-800-367-3872
GasBuddy 1- 855-520-3749
GE Fleet 1-800-506-3157
GE Warranty Solutions 1-866-434-4357
GM Vehicles IVR On start,
Chevy, Buick, GMC, Cadillac
1-877-527-0966
Legacy models - Hummer, Saturn, Oldsmobile,
Pontiac, SAAB

GM Canada 1-800-268-6800
Good Hands Rescue 1-877-890-8214
Gerber Roadside 1- 727-592-6111
Gerber Secondary 1-833-964-3463
Good Sam (all programs) 1-800-947-0770
HCCUA 1-888-866-7908
Hum by Verizon 1-800-711-5800
Infinity Insurance (DriverClub) 1-855-697-4611
Isuzu 1-800-444-0303
Isuzu Medium 1-866-441-9659
JJ 1-800-217-6423
Karma 1- 844-277-3589
Kornerstone 1-800-487-3166
LifeOne 1-855-793-8494
Life360 1-855-830-2912
Lyft 1-833-228-4104
MBPI 1-866-273-4699
Midwest Coalition of Labor 1-855-256-6019
MINI 1-866-646-4772
Network Fleet 1-866-227-7323
Pep Boys 1-815-561-8362
Road service Elite 1-800-877-0112
Sam’s Club 1-800-734-4706
Signature Nationwide Auto Club (SNAC) 1-800-323-2002
Signature Motor Club (SMC) 1-800-323-5880
Sixt rent a car 1-855-205-0136
Square Trade 1-833-401-4659
Strategy Corp 1-877-822-7243
T-Mobile 1-866-746-4821
Verizon Connect Reveal 1-833-433-8841
Verizon Wireless 1-877-623-7433
Warranty Solutions 1-866-434-4357
Agent Support Line (ARAA) 1-800-347-5001
Option 4
Insurance Rapid Response 1-877-877-7024
Elite Roadside Assistance GM 1-877-527-0966
New Enrollments 1-833-433-8845
AMC Member Services 1-800-347-8880
(follow IVR prompt)
Service Provider Hotline 1-800-582-6626
Language line 1-855-435-2340
AARP Member Services 1-800-555-1121
(press 2)
Esurance Customer Service 1-800-378-7262
You can Provide to customer or SP
Esurance LRU 1-877-781-4814
Esurance accident team 1-833-433-8840
(prompt 4)
Esurance Reimbursement (to submit) 1-800-378-7262
Esurance Reimbursement (to ask for 1-800-926-1175.
an update)
1-847-402-2701
Esurance & Avail Secondary Tow 1-833-433-8840
1-800-582-6626
Dispatch In progress -opt. 1
Provider Hotline Payments - opt 2
Network support -opt 3

AGENTS LINE
(AGENTES DE ALLSTATE) – JJ – AMC 1-800-347-5001
Internal Information

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