Cambridge IGCSE™

* 5 5 3 3 6 8 7 1 0 4 *

INFORMATION AND COMMUNICATION TECHNOLOGY 0417/11

Paper 1 Theory October/November 2021

2 hours

You must answer on the question paper.

No additional materials are needed.

INSTRUCTIONS
● Answer all questions.
● Use a black or dark blue pen.
● Write your name, centre number and candidate number in the boxes at the top of the page.
● Write your answer to each question in the space provided.
● Do not use an erasable pen or correction fluid.
● Do not write on any bar codes.
● You may use an HB pencil for any diagrams, graphs or rough working.

INFORMATION
● The total mark for this paper is 100.
● The number of marks for each question or part question is shown in brackets [ ].
● No marks will be awarded for using brand names of software packages or hardware.

This document has 16 pages. Any blank pages are indicated.

DC (CE/FC) 203093/2
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1 A computer consists of both hardware and software.

(a) Define the term hardware.

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(b) Give two examples of internal hardware devices.

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(c) Define the term software.

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(d) There are two types of software: system and applications.

Give two examples of applications software.

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2 Circle two jobs where there has been a decrease in employment as a direct result of the
introduction of computers.

Bus drivers Car production Delivery drivers Fishermen

workers for retail stores

Payroll workers Programmers Teachers Website designers

[2]

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3 Describe two advantages of using a tablet computer rather than a laptop computer.

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4 Tick (3) whether the following advantages of analysing a system refer to looking at existing
paperwork, observation or questionnaires.

Looking
at existing
paperwork Observation Questionnaire
(3) (3) (3)

This method gives the systems analyst

an overall view of the system

Individuals can remain anonymous

This method allows information to be

collected that cannot be obtained from
any other method

This method gives the quickest analysis

of the data

[4]

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5 Tawara Tours has created a new online booking system to allow customers to book holidays. The
system was written using modules.

(a) Describe how the new system could be tested prior to it becoming operational.

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(b) Tawara Tours used to book holidays using a manual booking system. This used a pen and
paper to make the bookings.

Discuss the advantages and disadvantages of using online booking systems rather than a
manual booking system.

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6 As a student you often use a computer screen. This could be a screen on a desktop computer, a
laptop computer or even a smartphone.

Evaluate your use of computer screens, in terms of health risks, and explain any strategies you
use to minimise these health risks.

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7 Bluetooth is a method of communication to connect devices together.

Describe how a smartphone can use Bluetooth to connect to another device.

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8 An organisation uses the internet and an intranet.

(a) Explain how the purpose of the internet differs from the purpose of an intranet.

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Employees in the organisation are allowed to access the intranet using their smartphones.

The employees are required to secure their smartphones using either facial recognition, passwords
or voice recognition.

(b) Tick (3) whether the following statements refer to facial recognition, password or
voice recognition.

Facial Voice
recognition Password recognition
(3) (3) (3)
This method cannot access the
smartphone unintentionally
The accuracy of this method can be
affected by noise
This method requires the use of the
smartphone’s camera
This method could be compromised by
shoulder surfing
[4]

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9 Robots are used to spray paint cars in a car production company.

(a) Describe two other jobs that robots can perform in car production.

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(b) When the spray paint can is empty it needs to be refilled. There is a sensor in the can which
measures the amount of paint.

Describe the use of the sensor and microprocessor in this application.

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(c) Discuss the advantages and disadvantages of the introduction of robots rather than employing
humans to spray paint the cars.

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10 (a) Explain the differences between a VLOOKUP function and a LOOKUP function.

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(b) A spreadsheet contains a list of staff and the rooms they work in at a school.

A B C D E
1 Room Department Name
2 29 Languages Aaron Garcia 31 =VLOOKUP(D2,A2:C7,3)
3 30 History Julieta Diaz
4 28 Chemistry Ernesto Fernandez
5 26 Biology Salvador Calbo
6 31 ICT David James
7 49 Mathematics Adriene Martinez

(i) Explain, in detail, what the formula in cell E2 does.

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(ii) When certain room numbers are typed into cell D2 unexpected results appear in cell E2.

Suggest improvements that could be made to ensure the correct result is displayed.

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A teacher in the school has created a spreadsheet to display whether a student has good
timekeeping when arriving at lessons. He has produced a formula but thinks it could be improved.
The formula is:

=IF(B4>=A$18,B$18,IF(B4>=A$17,B$17,IF(B4>=A$16,B$16,IF(B4>=A$15,B$15,IF(B4>=A$14,B$14,"")))))

A B C
1
2 Name of Student
3 Half term Lates
4 1 17 =IF(B4>=A$18,B$18,IF(B4>=A$17,B$17,IF(B4>=A$16,B$16,IF(B4>=A$15,B$15,IF(B4>=A$14,B$14,"")))))

5 2 20
6 3 1
7 4 12
8 5 18
9 6 0
10
11
12
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14 0 Excellent
15 1 Very Good
16 5 Good
17 15 Poor
18 25 Very Poor
19

(c) Write down the value that should appear in cell C4.

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(d) The teacher has improved the formula and has typed in =VLOOKUP(B4,A$14:B$18,2)

Explain the advantages of using this formula compared to the original one.

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11 Many young people play online games. One problem with online gaming is that it is easy to give
out personal details accidentally. Some users create weak passwords which could lead to their
personal details being accessed.

(a) Name two pieces of personal data that could be accessed.

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(b) Write down three rules that should be applied when setting a strong password.

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(c) Describe safety measures that should be taken by gamers to ensure their data is safe other
than using strong passwords.

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12 The use of social networking is a part of modern living.

(a) Define the term social networking.

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(b) Describe the benefits of using social networking.

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13 A student is working on a project on the World Games. He has produced some information but has
decided to produce a second layout including a table. The original layout and the new layout are
shown.

2021 World Games

This will be the 11th World Games, a major international multi-sport event, for sports, or disciplines
within a sport, that were not contested in the Olympic Games.

Dates: Thu, 15 Jul 2021 – Sun, 25 Jul 2021

Location: Legion Field, Birmingham, Alabama, United States
Host city: Birmingham, Alabama, United States
Opening ceremony: July 15
Closing ceremony: July 25
Main venue: The New Birmingham Stadium

The original layout

2021 World Games

This will be the 11th World Games, a major international multi-sport event, for sports, or disciplines
within a sport, that were not contested in the Olympic Games.

Dates Thu, 15 Jul 2021 – Sun, 25 Jul 2021

Location Legion Field, Birmingham, Alabama, United States
Host city Birmingham, Alabama, United States
Opening ceremony July 15
Closing ceremony July 25
Main venue The New Birmingham Stadium

The new layout

(a) Explain, step by step, how the table was created, without the text being entered by hand.

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(b) The student checks the text he has written using a spell checker.

Explain how a spell checker works.

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(c) Explain why the suggestions made by the spell checker do not always give the correct
response.

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© UCLES 2021 0417/11/O/N/21