Change for Life

Service Manual
Models: GWH09QB-K3DNA1G GWH12QC-K3DNB2G
GWH09QB-K3DNA5G GWH12QC-K3DNB4G
GWH09QB-K3DNA5G GWH12QC-K3DNB6G
GWH09QB-K3DNB2G GWH12QC-K3DNC2G
GWH09QB-K3DNB4G GWH12QC-K3DNC4G
GWH09QB-K3DNB6G (Refrigerant R410A)
GWH09QB-K3DNC2G
GWH09QB-K3DNC4G
GWH12QC-K3DNA1G
GWH12QC-K3DNA5G

GREE ELECTRIC APPLIANCES,INC.OF ZHUHAI

 Service Manual

Table of Contents

Part Ⅰ : Technical Information........................................................................1

1. Summary.......................................................................................................................1
2. Specifications...........................................................................................................3
2.1 Specification Sheet............................................................................................................3
2.2 Operation Characteristic Curve.........................................................................................6
2.3 Capacity Variation Ratio According to Temperature..........................................................6
2.4 Cooling and Heating Data Sheet in Rated Frequency......................................................7
2.5 Noise Curve.......................................................................................................................7
3. Outline Dimension Diagram.........................................................................8
3.1 Indoor Unit.........................................................................................................................8
3.2 Outdoor Unit......................................................................................................................9
4. Refrigerant System Diagram.....................................................................10
5. Electrical Part......................................................................................................... 11
5.1 Wiring Diagram................................................................................................................ 11
5.2 PCB Printed Diagram......................................................................................................13
6. Function and Control.......................................................................................15
6.1 Remote Controller IntroductionYV1F7............................................................................15
6.2 Remote Controller Introduction YAN1F1.........................................................................19
6.3 Operation of Smart Control (Smart Phone, Tablet PC) For Gree....................................23
6.4 Operation of Smart Control (Smart Phone, Tablet PC) ..................................................35
6.5 Brief Description of Modes and Functions.......................................................................47

Part Ⅱ : Installation and Maintenance ..................................................51

7. Notes for Installation and Maintenance...........................................51
8. Installation.................................................................................................................53
8.1 Installation Dimension Diagram.......................................................................................53
8.2 Installation Parts-checking .............................................................................................55
8.3 Selection of Installation Location.....................................................................................55
8.4 Electric Connection Requirement....................................................................................55
8.5 Installation of Indoor Unit.................................................................................................55
8.6 Installation of Outdoor Unit..............................................................................................58
8.7 Vacuum Pumping and Leak Detection............................................................................59
8.8 Check after Installation and Test operation.....................................................................59

Table of Contents
Service Manual

9. Maintenance.............................................................................................................60
9.1 Error Code List................................................................................................................60
9.2 Procedure of Troubleshooting.........................................................................................68
9.3 Troubleshooting for Normal Malfunction..........................................................................83
10. Exploded View and Parts List...............................................................85
10.1 Indoor Unit.....................................................................................................................85
10.2 Outdoor Unit..................................................................................................................93
11. Removal Procedure........................................................................................95
11.1 Removal Procedure of Indoor Unit................................................................................95
11.2 Removal Procedure of Outdoor Unit...........................................................................100

Appendix:.......................................................................................................................106
Appendix 1: Reference Sheet of Celsius and Fahrenheit...................................................106
Appendix 2: Configuration of Connection Pipe....................................................................106
Appendix 3: Pipe Expanding Method..................................................................................107
Appendix 4: List of Resistance for Temperature Sensor.....................................................108

Table of Contents
Service Manual

Part Ⅰ : Technical Information

1. Summary
Indoor Unit

GWH09QB-K3DNA1G/I GWH09QB-K3DNB6G/I
GWH12QC-K3DNA1G/I GWH12QC-K3DNB6G/I

GWH09QB-K3DNA5G/I GWH09QB-K3DNB4G/I
GWH12QC-K3DNA5G/I GWH12QC-K3DNB4G/I

GWH09QB-K3DNC2G/I GWH09QB-K3DNC4G/I
GWH12QC-K3DNC2G/I GWH12QC-K3DNC4G/I

GWH09QB-K3DNB2G/I
GWH12QC-K3DNB2G/I

Technical Information 1
 Service Manual

Outdoor Unit

GWH09QB-K3DNA1G/O
GWH12QC-K3DNA1G/O

Remote Controller

YV1F7 YAN1F1
GWH09QB-K3DNC2G(CB439000402) YV1F7
All models except
YAN1F1
WIFI

GWH09QB-K3DNC2G(CB439000402)
MODE ON/OFF

FAN SWING

TIMER ON CLOCK TIMER OFF

TURBO TEMP SLEEP

IFEEL X-FAN

2 Technical Information
Service Manual

2. Specifications
2.1 Specification Sheet
Parameter Unit Value
1.GWH09QB-K3DNA1G
1.GWH12QC-K3DNA1G
2.GWH09QB-K3DNB6G
2.GWH12QC-K3DNB6G
3.GWH09QB-K3DNA5G
Model 3.GWH12QC-K3DNA5G
4.GWH09QB-K3DNB4G
4.GWH12QC-K3DNB4G
5.GWH09QB-K3DNC2G
5.GWH12QC-K3DNC2G
6.GWH09QB-K3DNC4G
1.CB419005503 2.CB435000404 1.CB419005403 2.CB435000103
Product Code 3.CB425003503 4.CB434002304 3.CB425003603 4.CB434002103
5.CB439000402 6.CB444001202 5.CB439000101
Rated Voltage V~ 220-240 220-240
Power
Rated Frequency Hz 50 50
Supply
Phases 1 1
Power Supply Mode Outdoor Outdoor
Cooling Capacity(Min~Max) W 2600(450~3230) 3500(600~3960)
Heating Capacity(Min~Max) W 2800(450~4100) 3670(600~5130)
Cooling Power Input(Min~Max) W 805(200~1420) 1084(220~1550)
Heating Power Input(Min~Max) W 755(200~1550) 989(220~1650)
Cooling Current Input A 3.7 5.2
Heating Current Input A 3.4 5.0
Rated Input W 1550 1650
Rated Current A 6.3 6.9
Air Flow Volume(SH/H/M//L/SL) m3/h 560/490/430/330/- 660/540/460/330/-
Dehumidifying Volume L/h 0.8 1.4
EER W/W 3.23 3.23
COP W/W 3.71 3.71
SEER W/W 6.1 6.1
SCOP W/W / /
Application Area m2 12-18 16-24
1.GWH12QC-K3DNA1G/I
1.GWH09QB-K3DNA1G/I2.GWH09QB-K3DNB6G/I
2.GWH12QC-K3DNB6G/I
3.GWH09QB-K3DNA5G/I4.GWH09QB-K3DNB4G/I
Indoor Unit Model 3.GWH12QC-K3DNA5G/I
5.GWH09QB-K3DNC2G/I6.GWH09QB-K3DNC4G/I
4.GWH12QC-K3DNB4G/I
5.GWH12QC-K3DNC2G/I
Fan Type Cross-flow Cross-flow
Fan Diameter Length(DXL) mm Ф98X580 Ф98X633.5
r/
Cooling Speed(SH/H/M//L/SL) 1300/1200/1050/800/- 1350/1200/1050/850/-
min
r/
Heating Speed(SH/H/M//L/SL) 1300/1200/1050/900/- 1300/1150/1000/900/-
min
Fan Motor Power Output W 20 20
Fan Motor RLA A 0.22 0.31
Fan Motor Capacitor μF 1 1.5
Indoor Evaporator Form Aluminum Fin-copper Tube Aluminum Fin-copper Tube
Unit Evaporator Pipe Diameter mm Φ5 Φ5
Evaporator Row-fin Gap mm 2-1.4 2-1.4
Evaporator Coil Length (LXDXW) mm 584X22.8X266.7 635X22.8X306.3
Swing Motor Model MP24AA MP24BA
Swing Motor Power Output W 1.5 1.5
Fuse Current A 3.15 3.15
Sound Pressure Level(SH/H/M//L/ dB
39/36/32/26/- 39/33/26/-/-
SL) (A)
dB
Sound Power Level(SH/H/M//L/SL) 49/46/42/36/- 49/43/36/-/-
(A)
Dimension (WXHXD) mm 790X275X200 845X289X209
Dimension of Carton Box (LXWXH) mm 863X268X352 918X278X364
Dimension of Package(LXWXH) mm 866X271X367 921X281X379
Net Weight kg 9 10
Gross Weight kg 11 12

Technical Information 3
 Service Manual

Parameter Unit Value

6.GWH12QC-K3DNB2G
Model 7.GWH09QB-K3DNB2G
7.GWH12QC-K3DNC4G
6.CB432002103
Product Code 7.CB432002204
7.CB444001302
Rated Voltage V~ 220-240 220-240
Power
Rated Frequency Hz 50 50
Supply
Phases 1 1
Power Supply Mode Outdoor Outdoor
Cooling Capacity(Min~Max) W 2600(450~3230) 3500(600~3960)
Heating Capacity(Min~Max) W 2800(450~4100) 3670(600~5130)
Cooling Power Input(Min~Max) W 805(200~1420) 1084(220~1550)
Heating Power Input(Min~Max) W 755(200~1550) 989(220~1650)
Cooling Current Input A 3.7 5.2
Heating Current Input A 3.4 5.0
Rated Input W 1550 1650
Rated Current A 6.3 6.9
Air Flow Volume(SH/H/M//L/SL) m3/h 560/490/430/330/- 660/540/460/330/-
Dehumidifying Volume L/h 0.8 1.4
EER W/W 3.23 3.23
COP W/W 3.71 3.71
SEER W/W 6.1 6.1
SCOP W/W / /
Application Area m2 12-18 16-24
6.GWH12QC-K3DNB2G/I
Indoor Unit Model 7.GWH09QB-K3DNB2G/I
7.GWH12QC-K3DNC4G/I
Fan Type Cross-flow Cross-flow
Fan Diameter Length(DXL) mm Ф98X580 Ф98X633.5
r/
Cooling Speed(SH/H/M//L/SL) 1300/1200/1050/800/- 1350/1200/1050/850/-
min
r/
Heating Speed(SH/H/M//L/SL) 1300/1200/1050/900/- 1300/1150/1000/900/-
min
Fan Motor Power Output W 20 20
Fan Motor RLA A 0.22 0.31
Fan Motor Capacitor μF 1 1.5
Evaporator Form Aluminum Fin-copper Tube Aluminum Fin-copper Tube
Evaporator Pipe Diameter mm Φ5 Φ5
Indoor
Evaporator Row-fin Gap mm 2-1.4 2-1.4
Unit
Evaporator Coil Length (LXDXW) mm 584X22.8X266.7 635X22.8X306.3
Swing Motor Model MP24AA MP24BA
Swing Motor Power Output W 1.5 1.5
Fuse Current A 3.15 3.15
Sound Pressure Level(SH/H/M//L/ dB
39/36/32/26/- 39/33/26/-/-
SL) (A)
dB
Sound Power Level(SH/H/M//L/SL) 49/46/42/36/- 49/43/36/-/-
(A)
Dimension (WXHXD) mm 790X275X200 845X289X209
Dimension of Carton Box (LXWXH) mm 863X268X352 918X278X364
Dimension of Package(LXWXH) mm 866X271X367 921X281X379
Net Weight kg 9 10
Gross Weight kg 11 12

4 Technical Information
Service Manual

Outdoor Unit Model GWH09QB-K3DNA1G/O GWH12QC-K3DNA1G/O

Outdoor Unit Product Code CB419W05501 CB419W05401
ZHUHAI LANDA COMPRESSOR ZHUHAI LANDA COMPRESSOR
Compressor Manufacturer
CO.,LTD CO.,LTD
Compressor Model QXA-A086zC190B QXA-A086zC190B
Compressor Oil RB68EP RB68EP
Compressor Type Rotary Rotary
Compressor LRA. A 40 40
Compressor RLA A 3.1 3.1
Compressor Power Input W 850 850
Compressor Overload Protector 1NT11L-6233 1NT11L-6233
Throttling Method Capillary Capillary
Set Temperature Range ºC 18~43 18~43
Cooling Operation Ambient Temperature
ºC -15~43 -15~43
Range
Heating Operation Ambient Temperature
ºC -22~24 -22~24
Range
Condenser Form Aluminum Fin-copper Tube Aluminum Fin-copper Tube
Condenser Pipe Diameter mm Φ7 Φ7
Condenser Rows-fin Gap mm 1-1.4 2-1.4
Condenser Coil Length (LXDXW) mm 710X19.05X508 710X38.1X508
Fan Motor Speed rpm 900 900
Outdoor Fan Motor Power Output W 30 30
Unit
Fan Motor RLA A 0.36 0.36
Fan Motor Capacitor μF / /
Outdoor Unit Air Flow Volume m3/h 1600 1600
Fan Type Axial-flow Axial-flow
Fan Diameter mm Φ400 Φ400
Defrosting Method Automatic Defrosting Automatic Defrosting
Climate Type T1 T1
Isolation I I
Moisture Protection IP24 IP24
Permissible Excessive Operating
MPa 4.3 4.3
Pressure for the Discharge Side
Permissible Excessive Operating
MPa 2.5 2.5
Pressure for the Suction Side
Sound Pressure Level (H/M/L) dB (A) 52/-/- 53/-/-
Sound Power Level (H/M/L) dB (A) 61/-/- 62/-/-
Dimension(WXHXD) mm 776X540X320 776X540X320
Dimension of Carton Box (LXWXH) mm 848X360X580 848X360X580
Dimension of Package(LXWXH) mm 851X363X595 851X363X595
Net Weight kg 28 29
Gross Weight kg 31 32
Refrigerant R410A R410A
Refrigerant Charge kg 0.7 0.85
Connection Pipe Length m 4 4
Connection Pipe Gas Additional Charge g/m 20 20
Outer Diameter Liquid Pipe mm Φ6 Φ6
Connection
Outer Diameter Gas Pipe mm Φ9.52 Φ9.52
Pipe
Max Distance Height m 10 10
Max Distance Length m 15 20
Note: The connection pipe applies metric diameter.

The above data is subject to change without notice. Please refer to the nameplate of the unit.

Technical Information 5
 Service Manual

2.2 Operation Characteristic Curve

Cooling Heating
10 8
9 7
8
Current(A)

Current(A)
6
7
5
6
5 4
4 3
Condition
3 Condition
Indoor:DB 20°C
Indoor:DB 27°C WB19°C 2 Indoor air flow: Super High
2 Indoor air flow: Super High
Pipe length:4m
Pipe length:4m
1 1 Voltage:230V
Voltage:230V
0 0
0 20 40 60 80 100 120 0 20 40 60 80 100 120
Compressor Speed(rps) Compressor Speed(rps)

2.3 Capacity Variation Ratio According to Temperature

Cooling Heating
130 130
120 120

110 110
Capacity ratio(%)

Capacity ratio(%)

100 100

90
90
80
80
70 Condition
70 Condition
Indoor:DB27°C WB19°C 60 Indoor:DB20°C
Indoor air flow: High Indoor air flow: High
60 Pipe length:4m
Pipe length:4m 50
50 40
32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 -22 -15 -10 -5 0 5 10
Outdoor temp. (°C) Outdoor temp.(°C)

6 Technical Information
Service Manual

2.4 Cooling and Heating Data Sheet in Rated Frequency

Cooling:

Rated cooling Pressure of gas pipe Inlet and outlet pipe

Compressor
condition(°C) connecting indoor and temperature of heat Fan speed of Fan speed of
Model frequency
(DB/WB) outdoor unit exchanger indoor unit outdoor unit
(Hz)
Indoor Outdoor P (MPa) T1 (°C) T2 (°C)
09K 52
27/19 35/24 0.9 to 1.1 12 to 14 75 to 37 Super High High
12K 72

Heating:
Rated heating Pressure of gas pipe Inlet and outlet pipe
Compressor
condition(°C) connecting indoor and temperature of heat Fan speed of Fan speed of
Model frequency
(DB/WB) outdoor unit exchanger indoor unit outdoor unit
(Hz)
Indoor Outdoor P (MPa) T1 (°C) T2 (°C)
09K 65
20/- 7/6 2.2 to 2.4 70 to 35 2 to 4 Super High High
12K 77

Instruction:
T1: Inlet and outlet pipe temperature of evaporator
T2: Inlet and outlet pipe temperature of condenser
P: Pressure at the side of big valve
Connection pipe length:4m.

2.5 Noise Curve

Indoor side noise when blowing Outdoor side noise when blowing
60 58
12K
56

50 54
09K
Noise dB(A)

52
Noise/dB(A)

40 50
09K
12K 48

30
46

44
20
Low Middle High Super High 42
20 30 40 50 60 70 80 90
Indoor fan motor rotating speed Compressor frequency(Hz)

Technical Information 7
 Service Manual

3. Outline Dimension Diagram

3.1 Indoor Unit

W D

09K 12K
168.5 462 159.5 123.5 542 179.5

Φ55 Φ55 Φ55

Φ55

54 54 35 35

150 90 124.7 83.2

Model W H D
09K 790 275 200
12K 845 289 209 Unit:mm

8 Technical Information
Service Manual

3.2 Outdoor Unit

257 712
540

320 776

286
Unit:mm

510

Technical Information 9
 Service Manual

4. Refrigerant System Diagram

Indoor unit Outdoor unit

Gas pipe
side
Valve
4-Way valve

Discharge

Heat Suction Accumlator

exchanger Compressor
(evaporator)
Heat
exchanger
Liquid pipe (condenser)
side
Valve Strainer Electron Capillary Strainer
expansion
valve
COOLING
HEATING

Connection pipe specification:

Liquid pipe:1/4" (6mm)
Gas pipe:3/8" (9.52mm)

10 Technical Information
Service Manual

5. Electrical Part
5.1 Wiring Diagram

● Instruction

Symbol Symbol Color Symbol Symbol Color Symbol Name

WH White GN Green CAP Jumper cap
YE Yellow BN Brown COMP Compressor
RD Red BU Blue Grounding wire
YEGN Yellow/Green BK Black / /
VT Violet OG Orange / /

Note: Jumper cap is used to determine fan speed and the swing angle of horizontal lover for this model.

● Indoor Unit

TUBE ROOM
TEMP. TEMP. RECEIVER AND
SENSOR SENSOR DISPLAY BOARD AP3
AP1 DISPLAY
θ θ WIFI MODULE
RT1 RT2

TERMINAL
T-SENSOR DISP1 DISP2 WIFI BLOCK
(COM-MANUAL) L
BU BU
CAP N1 N(1)
OUTDOOR UNIT

BK BK
COM-OUT 2
AP2 L
JUMP BN 3 BN
PRINTED CIRCUIT BOARD L
YEGN
CONNECTING
YEGN XT CABLE
SWING-UD
PG PGF
PE
HEALTH-L HEALTH-N EVAPORATOR

M2
M1 RD BU
COLD PLASMA
STEPPING GENERATOR
MOTOR FAN MOTOR
6363222005

Technical Information 11
 Service Manual

● Outdoor Unit

GWH12QC-K3DNA1G/O

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GWH09QC-K3DNA1G/O

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These circuit diagrams are subject to change without notice, please refer to the one supplied with the unit.

12 Technical Information
Service Manual

5.2 PCB Printed Diagram

Indoor Unit

● Top view
5 6 7 8 9 10

4 No. Name
Terminal with otdoor unit
1
communication wire
2 Live wire
3 3 Fuse
4 Neutral wire
11
5 Health neutral wire
6 PG motor needle stand
7 Health live wire
2
12 8 Auto button
9 Up&down swing motor
1
PG feedback interface of
10
indoor fan
11 Detecting plate(WIFI)
13 Interface of tube temperature
12
sensor
13 Display interface
14 Jumper cap
14

● Bottom view

High voltag

Technical Information 13
 Service Manual

Outdoor Unit

● Top view

No. Name
1 Compressor
3 4
2 Reactor 2
3 Reactor 1
5 4 Chassis electric heating
6 5 Compressor electric heating
6 4-way valve
7 7 DC fan
8 Earthing wire
2 9 Communication wire
10 Neutral wire
11 Live wire
12 Electronic expansion valve
13 Temperature sensor
14 Overloard
8 15 DRED

1
10

11

15 14 13 12

● Bottom view

14 Technical Information
Service Manual

6. Function and Control

6.1 Remote Controller IntroductionYV1F7
Buttons on remote controller
1 ON/OFF button
2 ▲ button
3 MODE button

WIFI 4 SWING button

button
▲
5
6 FAN button
2 1 7 TIMER OFF button
3 8 CLOCK button
5
6 9 TIMER ON button
4
9 7 10 SLEEP button
8 10 11 TEMP button
12 11
12 TURBO button
15 13
14 13 X-FAN button
14 I FEEL button
15 / button
Introduction for icons on display screen
I feel Set fan speed
Send signal
8 heating function Turbo mode
Operation mode ventilation operation
health function
Auto mode X-fan mode
Cool mode WIFI
Set temperature
Dry mode WIFI
Fan mode Set time
Heat mode
TIMER ON /
Clock TIMER OFF
Sleep mode Child lock
Light Up & down swing
Temp. display type
:Set temp. :Indoor ambient temp.
:Outdoor ambient temp.

Introduction for buttons on remote controller

Note:
● This is a general use remote controller, it could be used for the air conditioners with multifunction; For some function,
which the model doesn't have, if press the corresponding button on the remote controller that the unit will keep the
original running status.
● After putting through the power, the air conditioner will give out a sound. Operation indictor " " is ON (red indicator).
After that, you can operate the air conditioner by using remote controller.
● Under on status, pressing the button on the remote controller, the signal icon " " on the display of remote controller
will blink once and the air conditioner will give out a “de” sound, which means the signal has been sent to the air conditioner.
● Under off status, set temperature and clock icon will be displayed on the display of remote controller (If timer on, timer
off and light functions are set, the corre-sponding icons will be displayed on the display of remote controller at the same
time); Under on status, the display will show the corresponding set function icons.

Press this button to turn on the unit. Press this button again to turn off the unit.

Press this button to increase set temperature. Holding it down above 2 seconds rapidly increases set temperature.
In AUTO mode, set temperature is not adjustable.
Technical Information 15
 Service Manual

AUTO COOL DRY FAN HEAT*

OFF

16 Technical Information
Service Manual

Press "MODE" and "TURBO" buttons: About WIFI Funtion

Press "MODE" and "TURBO" button simultaneously to turn on or turn off WIFI function. When WIFI function is turned on,
the " " icon will be displayed on remote controller; Long press "MODE" and "TURBO" buttons simultaneously for 10s,
remote controller will send WIFI reset code and then the WIFI function will be turned on. WIFI function is defaulted ON
after energization of the remote controller.

battery

reinstall

remove

Cover of battery box

Technical Information 17
 Service Manual

Note:
● During operation, point the remote control signal sender at the receiving window on indoor unit.
● The distance between signal sender and receiving window should be no more than 8m, and there should be no obstacles between them.
● Signal may be interfered easily in the room where there is fluorescent lamp or wireless telephone; remote controller should be close to
indoor unit during operation.
● Replace new batteries of the same model when replacement is required.
● When you dont use remote controller for a long time, please take out the batteries.
● If the display on remote controller is fuzzy or theres no display, please replace batteries.

18 Technical Information
Service Manual

6.2 Remote Controller Introduction YAN1F1

1 ON/OFF button

2 MODE button
WIFI

3 FAN button

4 SWING button
1
3 5 TURBO button
2
5 6 ▲/ button
▲
4
6
7 7 SLEEP button
8
9 8 TEMP button
11 10
9 I FEEL button

12 10 LIGHT button

11 CLOCK button

TIMER ON / TIMER OFF

12
button

Introduction for icons on display screen

I feel Set fan speed

Operation mode Send signal
Turbo mode
Auto mode
8℃ heating function
Cool mode
Set temperature
Dry mode
WIFI
Fan mode WIFI

Heat mode Set time

TIMER ON / TIMER OFF
Clock
Sleep mode Child lock
Light Up & down swing
Temp. display type
:Set temp. :Indoor ambient temp.
:Outdoor ambient temp.

Introduction for buttons on remote controller

Note:
● This is a general use remote controller, it could be used for the air conditionerswith multifunction; For some function, which the
model doesnt have, if pressthe corresponding button on the remote controller that the unit will keep theoriginal running status.
● After putting through the power, the air conditioner will give out a sound. Operation indictor " " is ON (red indicator). After that,
you can operate the air conditioner by using remote controller.
● Under on status, pressing the button on the remote controller, the signal icon " "on the display of remote controller will blink once
and the air conditioner will give out a “de” sound, which means the signal has been sent to the air conditioner.
● Under off status, set temperature and clock icon will be displayed on the display
of remote controller (If timer on, timer off and light functions are set, the corre- sponding icons will be displayed on the display of
remote controller at the same time); Under on status, the display will show the corresponding set function icons.

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Press this button to turn on the unit. Press this button again to turn off the unit.

Press this button to increase set temperature. Holding it down above 2 seconds rapidly increases set temperature.
In AUTO mode, set temperature is not adjustable.

AUTO COOL DRY FAN HEAT*

OFF

Caution:

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12.TURBO button

Combination “MODE” and “TURBO” buttons：

Press "MODE" and "TURBO" button simultaneously to turn on or turn off WIFI function. When WIFI function is turned on,
the " " icon will be displayed on remote controller; Long press "MODE" and "TURBO" buttons simultaneously for 10s,
remote controller will send WIFI reset code and then the WIFI function will be turned on. WIFI function is defaulted ON
after energization of the remote controller.

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battery

reinstall

remove

Cover of battery box

Note:
● During operation, point the remote control signal sender at the receiving window on indoor unit.
● The distance between signal sender and receiving window should be no more than 8m, and there should be no obstacles between them.

indoor unit during operation.

● Replace new batteries of the same model when replacement is required.
● When you don’t use remote controller for a long time, please take out the batteries.
● If the display on remote controller is fuzzy or there’s no display, please replace batteries.

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6.3 Operation of Smart Control (Smart Phone, Tablet PC) For Gree
Operation Instructions
Download and install APP
Scan the following QR code with your smart phone and download Wifi Smart.

Install the App according to its guidance. When successfully installed, your smart phone homepage will show this icon

Configuration
Before operation, please finish the following configuration in order to realize Wifi control and the connection between air conditioner and
intelligent device.
1.Short-distance control setting for air conditioner using wifi hotspotStep 1: Air conditioner wifi is set to AP mode in factory. You can
search the air conditioner wifi hotspot through your smart phone. The name of wifi hotspot is the last 8 numbers of the air conditioner
mac address. Password is 12345678.

Step 2: Open App and the screen will show the air conditioner that you just connected. Click this air conditioner to enter and realize
short-distance control, as shown below. Please refer to "Functions introduction" for specific control methods.

NOTE:One AC can be controlled by 4 cell phone in maximun at the same time.

2.Short-distance and long-distance control setting for air conditioner connecting router
Step 1: Under short-distance control, return to the homepage "Home Control". Tap at the top right corner of the homepage "Home
control". Select "Add device" and enter the page of "Add device". Tap "Manual configuration" and enter the page "Manual configuration".
Step 2: Select the correct network name and enter the password,select the server (The server setting here must keep the same as the
server setting in "Settings" mentioned below.Otherwise, remote control will be failed.),then tap the button "Add device" for configuration. If
configuration succeeds, App will notify user that configuration is successful and return to homepage.

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NOTICE:
Please select the encrypt mode "empty" if your wifi has been set without password.

Functions introduction
1.User registration
Purpose: To realize long-distance control
Operation instruction: For the first time login, you have to register a new username. If you already have a username, skip the registration
step and enter email address and password on the "Login Page" to log in. If password is forgotton, you can reset the password.
Operation steps:
(1) Select the sever address

(2) Account login: Slide the page "Device". and enter the page "Menu" on the left. Tap "Login" to enter the page "Register username".
New user must first register a username. Tap "Register”.

(3) Enter your email address. Wait until you receive the verification code. Enter the code and then tap "OK" to log in. Username will
appear. As shown here, the username is "test".

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(4) If password is forgotten, you can reset the password with your email address.
Tap "Forgot password" and enter the page "Forgot password". Tap "Get verification code" to get a email verification code. Enter a new
password and tap "OK" to log in.

2.Personal settings
Purpose: Set name (device name, preset name, etc.) and images (device image) in order to identify a user easily.
(1) Set device name
After quick configuration, a list of controllable smart devices will be generated. Default name for air conditioner is the last 8 numbers of the
air condtioner mac address.

Step 1: Tap and hold "babyroom" to enter the page "Edit device". Tap "Image" to select the source of image. Select from "Default images"
or "Take photo" or "Choose from photos" and save an image.

Step 2: Tap "Name" to change device name, Save it and the new device name will be shown. enable button Lock device to lock the device
other smart phone cant search the device now. Tap "Temp unit" to change the temperature unit.

Step 3: Tap "Firmware updated" to upgrade the Firmware of the device, Tap"1.8" the device will upgraded auto.

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(2) Set preset name

Step 1: Tap at the top right corner of the homepage "Device". Select "Add preset" and enter the page "Preset edit".

Step 2: Choose the time. Tap "Name". As shown in the picture, its name is "baby room". For timer type, select "On". Then select the repeating
days. Save the setting of preset name.

(3) Set device image

Please refer to step 1 in 2(1)
3.Control functions
(1) Common control functions: General control on the operation of smart devices (On/Off, temperature, fan speed, mode, etc.) and the setting
of advanced functions (air exchange, dry, health, light, sleep, energy saving upper limit).
Step 1: General control Enter the homepage "Home control" first. Take "baby home"as an example.

Tap "babyroom" and enter the page of air conditioner control. Tap to turn on the control switch.

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Tap or to increase or decrease temperature. Tap to change working mode. Tap to enter the page of fan speed
adjustment.

Tap and go around the circle to adjust fan speed.

Step 2: Advanced settings Tap to enter advanced settings. You may select "Air", "Dry", "Health", "Light", "Sleep" or "Energy
saving".

(2) Advanced control functions: Set scene; Preset; Link: Infrared control (only applicable to smart phone with infrared emitter)
Set scene: Preset the operation of several smart devices by one tap.
On the page "Home control", tap the image of "Home control" to enter the page "Edit scene".

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Tap "Add scene" and edit the scene name, for example, "Back home". Add execution devices.
Tap to add commands. On the page "Select execution device", select the air conditioner named "babyroom". Then select "ON" or
"OFF".

Continue to select the next execution device as instructed above. Tap to set the interval.

Tap "Save". Then the scene "Back home" will be in execution. You may view the execution condition of the scene.

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(3) Preset includes single-device preset and multi-device preset Single-device preset: This can preset a certain device to be On/Off at a
specific time.
On the homepage "Device", take air conditioner "babyroom" as an example.Tap at the bottom of the page "babyroom". Then you will
enter the page "Preset edit".

Slide up and down to set the time. If you want to synchronize the time, tap " synchronize".

Tap "Name" to customize the preset name.

Preset device cant be selected and it will default to "babyroom". Select "On" for the timer type. Select repeating days to complete the
preset.

Multi-device preset: This can preset multiple devices to execute a command at a specific time.
Please refer to the instructions as how to set preset time, name, timer type and repeating days for a single device.
Tap "Preset device" to select one or more devices. Then return to the page "Device".

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(4) Link(This function is applicable to partial of models)

set in the master device, slave devices will execute commands to realize devices Select a master device. When the environment has
satisfied the parameters as linkage.
Step 1: Set the parameters of master device (Select master device, select environment parameters, select master device status).
Tap at the top right corner of the homepage "Home control". Select "Link" and enter the page "Add linkage". Tap "Device
parameter" to enter the page "Select device". Take "baby room" as an example. Tap "baby room".

Enter the page "Select environment parameters".

Tap "Temperature" to enter the page "Select temperature parameter". Slide up or down to adjust temperature. Tap "Upper limit" or
"Lower limit".
Tap "Mode" and "On/Off" to select the status of master device. Then tap "Save".

Step 2: Set time parameter for linkage. Tap "Time parameter" to enter the page "Set time". Slide rightwards to turn on the
setting time.

Tap "Execution time"; Then tap "Start" and "Stop" to set start time and stop time respectively. Tap "OK" at the top right corner to save
the setting.

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Tap the days below "Repeat" to select the repeating days. Then tap "Save".

Step 3: Select "Execute command"

Tap "Execute command" and enter the page "Select device".

Tap the name of device that you want to control. Tap "ON" or "OFF" and then tap "Save" to complete the linkage.

Tap "Save" and then repeat the above steps to set linkage of several scenes.

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(5) Infrared control (only applicable to smart phone with infrared emitter).
Function: Smart phone can be used as a remote controller.
Tap at the top right corner of the homepage "Device". Select "Infrared" and enter the page "Remote controller". Tap and
slide up to enter the page of advanced functions.

Tap to turn on the device. Tap to select mode. Tap to adjust fan speed and swing angle. Tap "Health", "Energy
saving", "Sleep" etc. to set advanced functions.
Tap "Sleep" to enter the page "Sleep". You can select "Traditional sleep", "Expert sleep" or "DIY sleep". Tap "DIY sleep" and then tap
the left and right arrows to set sleep time. Tap up and down arrows to adjust temperature at a specific sleep time.

4.Menu functions
Menu functions (Share, Set, History, Feedback)
(1) Share: To share quick configuration information and units information, including local export and local import.
For local import, you just need to tap "Local import" and wait for the data download.
Local export
Step 1: Export local data to another smart phone.
Enter "Menu" on the left side and tap "Share" to enter the page "Share". Then tap "Local export".

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Step 2: Another smart phone to be imported.

Tap the model name and wait for the download.

(2) Backup: To keep backup of the quick configuration information and units information, including backup to cloud and backup list on
the cloud.
Backup to cloud
Enter the "Menu" on the left and tap "Backup".

Tap "Backup to cloud" and then tap "Yes". Then wait for the data download.

Select "Backup list on the cloud". Then backup records will appear. Tap "Record" to download data and recover data to local unit.

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(3) Settings
User can set vibration, message alerts, server, updates, etc. The server setting here must keep the same as the server setting in
"Configuration" mentioned before.
Otherwise, remote control will be invalid.

(4) Feedback
User can feedback suggestions to back-stage management for maintenance and development.
Tap "Feedback". Enter your suggestions and then submit it.

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6.4 Operation of Smart Control (Smart Phone, Tablet PC)

Operation Instructions
Download and install APP
Scan the following QR code with your smart phone and download Wifi Smart.

Install the App according to its guidance. When successfully installed, your smart phone homepage will show this icon

Configuration
Before operation, please finish the following configuration in order to realize Wifi control and the connection between air conditioner and
intelligent device.
1.Short-distance control setting for air conditioner using wifi hotspotStep 1: Air conditioner wifi is set to AP mode in factory. You can
search the air conditioner wifi hotspot through your smart phone. The name of wifi hotspot is the last 8 numbers of the air conditioner
mac address. Password is 12345678.

Step 2: Open App and the screen will show the air conditioner that you just connected. Click this air conditioner to enter and realize
short-distance control, as shown below. Please refer to "Functions introduction" for specific control methods.

NOTE:One AC can be controlled by 4 cell phone in maximun at the same time.

2.Short-distance and long-distance control setting for air conditioner connecting router Step 1: Under short-distance control, return
to the homepage "Home Control". Tap at the top right corner of the homepage "Home control". Select "Add device"and enter the
page of "Add device". Tap "Manual configuration" and enter the page "Manual configuration".
Step 2: Select the correct network name and enter the password,select the server (The server setting here must keep the same
as the server setting in "Settings" mentioned below.Otherwise, remote control will be failed.),then tap the button "Add device" for
configuration. If configuration succeeds, App will notify user that configuration is successful and return to homepage.

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NOTICE:
Please select the encrypt mode "empty" if your wifi has been set without password.

Functions introduction
1.User registration
Operation instruction: For the first time login, you have to register a new username. If you already have a username, skip the registration
step and enter email address and password on the "Login Page" to log in. If password is forgotton, you can reset the password.
Operation steps:
(1) Select the sever address

(2) Account login: Slide the page "Device". and enter the page "Menu" on the left. Tap "Login" to enter the page "Register username".
New user must first register a username. Tap "Register”.

(3) Enter your email address. Wait until you receive the verification code. Enter the code and then tap "OK" to log in. Username will
appear. As shown here, the username is "test".

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(4) If password is forgotten, you can reset the password with your email address.
Tap "Forgot password" and enter the page "Forgot password". Tap "Get verification code" to get a email verification code. Enter a new
password and tap "OK" to log in.

2.Personal settings
Purpose: Set name (device name, preset name, etc.) and images (device image) in order to identify a user easily.
(1) Set device name
After quick configuration, a list of controllable smart devices will be generated. Default name for air conditioner is the last 8 numbers of the
air condtioner mac address.

Step 1: Tap and hold "babyroom" to enter the page "Edit device". Tap "Image" to select the source of image. Select from "Default images"
or "Take photo" or "Choose from photos" and save an image.

Step 2: Tap "Name" to change device name, Save it and the new device name will
be shown. enable button Lock device to lock the device,other smart phone cant search the device now. Tap "Temp unit" to change the
temperature unit.

Step 3: Tap "Firmware updated" to upgrade the Firmware of the device, Tap"1.8" the device will upgraded auto.

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(2) Set preset name

Step 1: Tap at the top right corner of the homepage "Device". Select "Add preset" and enter the page "Preset edit".

Step 2: Choose the time. Tap "Name". As shown in the picture, its name is "baby room". For timer type, select "On". Then select the
repeating days. Save the setting of preset name.

(3) Set device image

Please refer to step 1 in 2(1)
3.Control functions
(1) Common control functions: General control on the operation of smart devices (On/Off, temperature, fan speed, mode, etc.) and the
setting of advanced functions (air exchange, dry, health, light, sleep, energy saving upper limit).
Step 1: General control Enter the homepage "Device" first. Take "baby home"as an example.

Tap "babyroom" and enter the page of air conditioner control. Tap to turn on the control switch.

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Tap or to increase or decrease temperature. Tap to change working mode. Tap to enter the page of fan speed
adjustment.

Tap and go around the circle to adjust fan speed.

Step 2: Advanced settings Tap to enter advanced settings. You may select "Air", "Dry", "Health", "Light", "Sleep" or "Energy saving".

(2) Advanced control functions: Set scene; Preset; Link: Infrared control (only applicable to smart phone with infrared emitter)
Set scene: Preset the operation of several smart devices by one tap.
On the page "Device", tap the image of "Device" to enter the page "Edit scene".

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Tap "Add scene" and edit the scene name, for example, "Back home". Add execution devices.
Tap to add commands. On the page "Select execution device", select the air conditioner named "babyroom". Then select "ON" or
"OFF".

Continue to select the next execution device as instructed above. Tap to set the interval.

Tap "Save". Tap the scene picture displayed in "Home control" home page to send the command. Then the scene "Back home" will be in
execution. You may view the execution condition of the scene.

(3) Preset includes single-device preset and multi-device preset

Single-device preset: This can preset a certain device to be On/Off at a specific time.
On the homepage "Device", take air conditioner "babyroom" as an example.
Tap at the bottom of the page "babyroom". Then you will enter the page "Preset edit".

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Slide up and down to set the time. If you want to synchronize the time, tap " synchronize".If such "Hint" interface hasnt appeared,
please skip this operation procedure.

Tap "Name" to customize the preset name.

Preset device cant be selected and it will default to "babyroom". Select "On" for the timer type. Select repeating days to complete the
preset.

Multi-device preset: This can preset multiple devices to execute a command at a specific time.
Please refer to the instructions as how to set preset time, name, timer type and repeating days for a single device.
Tap "Preset device" to select one or more devices. Then return to the page "Home control".

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(4) Link(This function is applicable to partial of models)
set in the master device, slave devices will execute commands to realize devices Select a master device. When the environment
has satisfied the parameters as linkage.
Step 1: Set the parameters of master device (Select master device, select environment parameters, select master device status).
Tap at the top right corner of the homepage "Device". Select "Link" and enter the page "Add linkage". Tap "Device parameter"
to enter the page "Select device". Take "baby room" as an example. Tap "baby room".

Enter the page "Select environment parameters".

Tap "Temperature" to enter the page "Select temperature parameter". Slide up or down to adjust temperature. Tap "Upper limit" or
"Lower limit".
Tap "Mode" and "On/Off" to select the status of master device. Then tap "Save".

Step 2: Set time parameter for linkage. Tap "Time parameter" to enter the page "Set time". Slide rightwards to turn on the
setting time.

Tap "Execution time"; Then tap "Start" and "Stop" to set start time and stop time respectively. Tap "OK" at the top right corner to save
the setting.

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Tap the days below "Repeat" to select the repeating days. Then tap "Save".

Step 3: Select "Execute command"

Tap "Execute command" and enter the page "Select device".

Tap the name of device that you want to control. Tap "ON" or "OFF" and then tap "Save" to complete the linkage.

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Tap "Save" and then repeat the above steps to set linkage of several scenes.

(5) Infrared control (only applicable to smart phone with infrared emitter).
Function: Smart phone can be used as a r emote controller.
Tap at the top right corner of the homepage "Device". Select "Infrared" and enter the page "Remote controller". Tap and slide
up to enter the page of advanced functions.

Tap to turn on the device. Tap t o select mode. Tap to adjust fan speed . Tap "Health", "Energy saving", "Sleep" etc.
to set advanced functions.
Tap "Sleep" to enter the page "Sleep". You can select "Traditional sleep", "Expert sleep" or "DIY sleep". Tap "DIY sleep" and then tap the left
and right arrows to set sleep time. Tap up and down arrows to adjust temperature at a specific sleep time.

4.Menu functions
Menu functions (Share, Set, History, Feedback)
(1) Share: To share quick configuration information and units information, including local export and local import.
For local import, you just need to tap "Local import" and wait for the data download.
Local export
Step 1: Export local data to another smart phone.
Enter "Menu" on the left side and tap "Share" to enter the page "Share". Then tap "Local export".

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Step 2: Another smart phone to be imported.

Tap the model name and wait for the download.

(2) Backup: To keep backup of the quick configuration information and units information, including backup to cloud and backup list on
the cloud.
Backup to cloud
Enter the "Menu" on the left and tap "Backup".

Tap "Backup to cloud" and then tap "Yes". Then wait for the data download.

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Select "Backup list on the cloud". Then backup records will appear. Tap "Record" to download data and recover data to local unit.

(3) Settings
User can set vibration, message alerts, server, updates, etc. The server setting here must keep the same as the server setting in
"Configuration" mentioned before.
Otherwise, remote control will be invalid.

(4) Feedback
User can feedback suggestions to back-stage management for maintenance and development.
Tap "Feedback". Enter your suggestions and then submit it.

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6.5 Brief Description of Modes and Functions

● Indoor Unit
1.Basic function of system
(1)Cooling mode
(1) Under this mode, fan and swing operates at setting status. Temperature setting range is 16~30OC.
(2) During malfunction of outdoor unit or the unit is stopped because of protection, indoor unit keeps original operation status.
(2)Drying mode
(1) Under this mode, fan operates at low speed and swing operates at setting status. Temperature setting range is 16~30OC.
(2) During malfunction of outdoor unit or the unit is stopped because of protection, indoor unit keeps original operation status.
(3) Protection status is same as that under cooling mode.
(4) Sleep function is not available for drying mode.
(3)Heating mode
(1) Under this mode, Temperature setting range is 16~30OC.
(2) Working condition and process for heating mode:
When turn on the unit under heating mode, indoor unit enters into cold air prevention status. When the unit is stopped or at OFF status,
and indoor unit has been started up just now, the unit enters into residual heat-blowing status.
(4)Working method for AUTO mode:
1.Working condition and process for AUTO mode:
a.Under AUTO mode, standard heating Tpreset=20OC and standard cooling Tpreset=25OC. The unit will switch mode automatically
according to ambient temperature.
2.Protection function
a. During cooling operation, protection function is same as that under cooling mode.
b. During heating operation, protection function is same as that under heating mode.
3. Display: Set temperature is the set value under each condition. Ambient temperature is (Tamb.-Tcompensation) for heat pump unit
and Tamb. for cooling only unit.
4. If theres I feel function, Tcompensation is 0. Others are same as above.
(5)Fan mode
Under this mode, indoor fan operates at set fan speed. Compressor, outdoor fan, 4-way valve and electric heating tube stop operation.
Indoor fan can select to operate at high, medium, low or auto fan speed. Temperature setting range is 16~30OC.

2. Other control
(1) Buzzer
Upon energization or availably operating the unit or remote controller, the buzzer will give out a beep.
(2) Auto button
If press this auto button when turning off the unit, the complete unit will operate at auto mode. Indoor fan operates at auto fan speed
and swing function is turned on. Press this auto button at ON status to turn off the unit.
(3) Auto fan
Heating mode: During auto heating mode or normal heating ode, auto fan speed will adjust the fan speed automatically according to
ambient temperature and set temperature.
(4) Sleep
After setting sleep function for a period of time, system will adjust set temperature automatically.
(5) Timer function:
General timer and clock timer functions are compatible by equipping remote controller with different functions.
(6) Memory function
memorize compensation temperature, off-peak energization value.
Memory content: mode, up&down swing, light, set temperature, set fan speed, general timer (clock timer cant be memorized).
After power recovery, the unit will be turned on automatically according to memory content.
(7) Health function
During operation of indoor fan, set health function by remote controller. Turn off the unit will also turn off health function.
Turn on the unit by pressing auto button, and the health is defaulted ON.

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(8)I feel control mode

After controller received I feel control signal and ambient temperature sent by remote controller, controller will work according to the ambient
temperature sent by remote controller.
(9)Entry condition for compulsory defrosting function
When turn on the unit under heating ode and set temperature is 16OC (or 16.5OC by remote controller), press “+, -, +, -, +, -” button
successively within 5s and then indoor unit will enter into compulsory defrosting setting status:
(1) If theres only indoor units controller, it enters into indoor normal defrosting mode.
(2) If theres indoor units controller and outdoor units controller, indoor unit will send compulsory defrosting mode signal to outdoor unit and
then outdoor unit will operate under normal defrosting mode. After indoor unit received the signal that outdoor unit has entered into defrosting
status, indoor unit will cancel to send compulsory mode to outdoor unit. If outdoor unit hasnt received feedback signal from outdoor unit after
3min, indoor unit will also cancel to send compulsory defrosting signal.
(10)Refrigerant recovery function:
Enter into Freon recovery mode actively: Within 5min after energization, turn on the unit at 16OC under cooling mode, and press light button
for 3 times within 3s to enter into Freon recovery mode. Fo is displayed and Freon recovery mode will be sent to outdoor unit.
(11)Ambient temperature display control mode
1. When user set the remote controller to display set temperature (corresponding remote control code: 01), current set temperature will be
displayed.
2. Only when remote control signal is switched to indoor ambient temperature display status (corresponding remote control code: 10) from
other display status (corresponding remote control code: 00, 01,11),controller will display indoor ambient temperature for 3s and then turn
back to display set temperature.
Under this mode, indoor fan operates at set fan speed. Compressor, outdoor fan, 4-way valve and electric heating tube stop operation.
Indoor fan can select to operate at high, medium, low or auto fan speed. Temperature setting range is 16~30OC.
(12)Off-peak energization function:
Adjust compressors minimum stop time. The original minimum stop time is 180s and then we change to:
The time interval between two start-ups of compressor cant be less than 180+Ts(0≤T≤15). T is the variable of controller. Thats to say the
minimum stop time of compressor is 180s~195s. Read-in T into memory chip when refurbish the memory chip each time. After power
recovery, compressor can only be started up after 180+T s at least.
(13) SE control mode
The unit operates at SE status.
(14) X-fan mode
When X-fan function is turned on, after turn off the unit, indoor fan will still operate at low speed for 2min and then the complete unit will be
turned off. When x-fan function is turned off, after turn off the unit, the complete unit will be turned off directly.
(15) 8OC heating function
Under heating mode, you can set 8OC heating function by remote controller. The system will operate at 8OC set temperature.
(16)Turbo function
Turbo function can be set under cooling and heating modes. Press Fan Speed button to cancel turbo setting. Turbo function is not available
under auto, drying and fan modes.

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● Outdoor Unit
1. Cooling mode:
Working condition and process of cooling mode:
① When Tindoor ambient temperature≥Tpreset, unit enters into cooling mode. Indoor fan, outdoor fan and compressor start operation.
Indoor fan operates according to set fan speed.
② When Tindoor ambient temperature≤Tpreset-2℃ , compressor stops operation and outdoor fan will stop 30s later. Indoor fan operates
according to set fan speed.
③ When Tpreset-2℃＜ Tindoor ambient temperature ＜ Tpreset, unit operates according to the previous status.
Under cooling mode, 4-way valve is not energized. Temperature setting range is 16~30℃ . If compressor stops because of malfunction
in cooling mode, indoor fan and swing motor will work according to the original status.
2. Drying mode
(1) Working condition and process of drying mode
① When Tindoor ambient temperature ＞ Tpreset, unit will be in drying mode. Outdoor fan and compressor start operation while indoor
fan will operate at low fan speed.
② When Tpreset-2℃ ≤Tindoor ambient temperature≤Tpreset, unit operates according to the previous status.
③ When Tindoor ambient temperature ＜ Tpreset-2℃ , compressor stops operation and outdoor fan will stop 30s later.
(2) Under drying mode, 4-way valve is not energized. Temperature setting range is 16~30℃ .
(3) Protection function: same as in cooling mode.
3. Fan mode
(1) Under this mode, indoor fan can select different fan speed (except Turbo) or auto fan speed. Compressor, outdoor fan and 4-way
valve all stop operation.
(2) In fan mode, temperature setting range is 16~30℃ .
4. Heating mode
Working condition and process of heating mode:
① When Tpreset-(Tindoor ambient temperature-Tcompensation)≥1℃ , unit enters into heating mode. Compressor, outdoor fan and 4-way
valve start operation.
② When -2℃＜ Tpreset-(Tindoor ambient temperature-Tcompensation) ＜ 1℃ , unit operates according to the previous
status.
③ When Tpreset-(Tindoor ambient temperature-Tcompensation)≤-2℃ , compressor stops operation and outdoor fan will stop 30s later.
Indoor fan will be in residual-heat blowing status.
④ When unit is turned off under heating mode or changed to other modes from heating mode, 4-way valve will be power-off 2min after
compressor stops working (compressor is in operation status under heating mode).
⑤ When Toutdoor ambient temperature ＞ 30℃ , compressor stops operation immediately. Outdoor fan will stop 30s later.
⑥ Under the condition that compressor is turned on, when unit is changed to heating mode from cooling or drying mode, 4-way valve
will be energized in 2~3mins delay.
Note: Tcompensation is determined by IDU and ODU. If IDU controls the compensation temperature, then Tcompensation is
determined according to the value sent by IDU to ODU; If IDU does not control the compensation temperature, then Tcompensation will
default to 3℃ by the ODU.
5. Freon recovery mode
After the Freon recovery signal from IDU is received, cooling at rated frequency will be forcibly turned on to recover Freon.
Indoor unit will display Fo. If any signal from remote controller is received, unit will exit from Freon recovery mode and indoor unit stops
displaying Fo.
6. Compulsory defrosting
If unit is turned on under heating mode and set temperature is 16℃ (by remote controller), press “+, -, +, -, +, -” within 5s, unit will enter
into compulsory defrosting mode and send the signal to ODU. When the compulsory defrosting signal from ODU is received, IDU will exit
from the compulsory defrosting mode and stop sending the signal to ODU.
After ODU receives the compulsory defrosting code, it will start compulsory defrosting. Defrosting frequency and opening
angle will be the same as in normal defrosting mode. When compulsory defrosting is finished, the complete unit resumes
original status.

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7. Auto mode
Auto mode is determined by controller of IDU. See IDU logic for details.
8. 8OC heating
Set temperature is 8OC. Display board of IDU displays 8OC. Under this mode, “Cold air prevention” function is shielded.
If compressor is operating under this mode, fan speed will adjust according to auto fan speed; if compressor stops operation
under this mode, indoor fan will be in residual-heat blowing status.

When power on, communication light will be blinking in a normal way (after receiving a group of correct signals,
blinking stops for 0.2s~0.3s). If theres no communication, communication light will be always on. If other ODU has
malfunction, communication light will be on for 1s and off for 1s in a circular way.

50 Technical Information
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Part Ⅱ : Installation and Maintenance

7. Notes for Installation and Maintenance
Safety Precautions: 10. If the power cord or connection wire is not long enough,
please get the specialized power cord or connection wire
Important! from the manufacture or distributor. Prohibit prolong the wire
by yourself.
Please read the safety precautions carefully before 11. For the air conditioner without plug, an air switch must
installation and maintenance. be installed in the circuit. The air switch should be all-pole
The following contents are very important for installation parting and the contact parting distance should be more than
and maintenance. 3mm.
12. Make sure all wires and pipes are connected properly and
Please follow the instructions below. the valves are opened before energizing.
13. Check if there is electric leakage on the unit body. If yes,
●The installation or maintenance must accord with the please eliminate the electric leakage.
instructions. 14. Replace the fuse with a new one of the same specification
●Comply with all national electrical codes and local if it is burnt down; dont replace it with a cooper wire or
electrical codes. conducting wire.
●Pay attention to the warnings and cautions in this 15. If the unit is to be installed in a humid place, the circuit
manual. breaker must be installed.
●All installation and maintenance shall be performed by
distributor or qualified person.
●All electric work must be performed by a licensed Installation Safety Precautions:
technician according to local regulations and the
instructions given in this manual. 1. Select the installation location according to the require-
●Be caution during installation and maintenance. Prohibit ment of this manual.(See the requirements in installation
incorrect operation to prevent electric shock, casualty and part)
other accidents. 2. Handle unit transportation with care; the unit should not
be carried by only one person if it is more than 20kg.
3. When installing the indoor unit and outdoor unit, a suffi-

Warnings
cient fixing bolt must be installed; make sure the installation
support is firm.
4. Ware safety belt if the height of working is above 2m.
5. Use equipped components or appointed components dur-
ing installation.
Electrical Safety Precautions: 6. Make sure no foreign objects are left in the unit after fin-
ishing installation.
1. Cut off the power supply of air conditioner before
checking and maintenance. Refrigerant Safety Precautions:
2. The air condition must apply specialized circuit and
prohibit share the same circuit with other appliances. 1. Avoid contact between refrigerant and fire as it generates
3. The air conditioner should be installed in suitable poisonous gas; Prohibit prolong the connection pipe by
location and ensure the power plug is touchable. welding.
4. Make sure each wiring terminal is connected firmly 2. Apply specified refrigerant only. Never have it mixed with
during installation and maintenance. any other refrigerant. Never have air remain in the refrigerant
5. Have the unit adequately grounded. The grounding line as it may lead to rupture or other hazards.
wire cant be used for other purposes. 3. Make sure no refrigerant gas is leaking out when
6. Must apply protective accessories such as protective installation is completed.
boards, cable-cross loop and wire clip. 4. If there is refrigerant leakage, please take sufficient
7. The live wire, neutral wire and grounding wire of measure to minimize the density of refrigerant.
power supply must be corresponding to the live wire, 5. Never touch the refrigerant piping or compressor without
neutral wire and grounding wire of the air conditioner. wearing glove to avoid scald or frostbite.
8. The power cord and power connection wires cant be
pressed by hard objects. Improper installation may lead to fire hazard, explosion,
9. If power cord or connection wire is broken, it must be electric shock or injury.
replaced by a qualified person.

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Main Tools for Installation and Maintenance

1. Level meter, measuring tape 2. Screw driver 3. Impact drill, drill head, electric drill

4. Electroprobe 5. Universal meter 6. Torque wrench, open-end wrench, inner

hexagon spanner

7. Electronic leakage detector 8. Vacuum pump 9. Pressure meter

10. Pipe pliers, pipe cutter 11. Pipe expander, pipe bender 12. Soldering appliance, refrigerant container

R410A

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8. Installation
8.1 Installation Dimension Diagram

Space to the ceiling

At least 15cm
Space to the wall

At least 15cm
At least 15cm

Space to the wall

cm
3 00 At least 250cm
st
lea tio
n
At tr uc
obs
o the
et
ac
Sp
Space to the obstruction
At least 50cm

he
t ot
e ion
ac t
Sp truc
s st
ob
t lea
A cm
30

At least 30cm Drainage pipe

Space to th
e wall

on At least 50cm
u cti c m
str 200
ob a st Space to the ob
o the t le struction
et A
ac
Sp

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 Service Manual

Start installation

Preparation before installation

Read the requirements select installation Prepare tools

for electric connection location

Select indoor unit Select outdoor unit

installation location installation location

Install wall-mounting Install the support of outdoor unit

frame, drill wall holes (select it according to the actual situation)

Connect pipes of indoor Fix outdoor unit

unit and drainage pipe

Connect wires of indoor unit Install drainage joint of outdoor unit

(only for cooling and heating unit)

Bind up pipes and

hang the indoor unit

Make the bound pipes pass

through the wall hole and then
connect outdoor unit

Connect pipes of outdoor unit

Connect wires of outdoor unit

Neaten the pipes

Vacuum pumping and leakage detection

Check after installation and test operation

Finish installation

Note: this flow is only for reference; please find the more detailed installation steps in this section.

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8.2 Installation Parts-checking 8.4 Electric Connection Requirement

1. Safety Precaution
No. Name No. Name
(1) Must follow the electric safety regulations when installing
1 Indoor unit 8 Sealing gum
the unit.
2 Outdoor unit 9 Wrapping tape
(2) According to the local safety regulations, use qualified
Support of outdoor
3 Connection pipe 10 power supply circuit and air switch.
unit
(3) Make sure the power supply matches with the requirement
4 Drainage pipe 11 Fixing screw
Wall-mounting Drainage plug(cooling of air conditioner. Unstable power supply or incorrect wiring
5 12 may result in electric shock,fire hazard or malfunction. Please
frame and heating unit)
Connecting Owners manual, install proper power supply cables before using the air
6 13 conditioner.
cable(power cord) remote controller
7 Wall pipe Air-conditioner Air switch capacity
Note: 09/12K 16A
1.Please contact the local agent for installation. (4) Properly connect the live wire, neutral wire and grounding
2.Dont use unqualified power cord. wire of power socket.
(5) Be sure to cut off the power supply before proceeding any
work related to electricity and safety.
8.3 Selection of Installation Location (6) Do not put through the power before finishing installation.
1. Basic Requirement: (7) For appliances with type Y attachment,the instructions
Installing the unit in the following places may cause shall contain the substance of thefollowing.If the supply cord is
malfunction. If it is unavoidable, please consult the local dealer: damaged,it must be replaced by the manufacturer,its service
(1) The place with strong heat sources, vapors, flammable or agent or similarly qualified persons in order to avoid a hazard.
explosive gas, or volatile objects spread in the air. (8) The temperature of refrigerant circuit will be high, please
(2) The place with high-frequency devices (such as welding keep the interconnection cable away from the copper tube.
machine, medical equipment). (9) The appliance shall be installed in accordance with national
(3) The place near coast area. wiring regulations.
(4) The place with oil or fumes in the air.
(5) The place with sulfureted gas. 2. Grounding Requirement:
(6) Other places with special circumstances. (1) The air conditioner is first class electric appliance. It must
(7) The appliance shall nost be installed in the laundry. be properly grounding with specialized grounding device
by a professional. Please make sure it is always grounded
2. Indoor Unit: effectively, otherwise it may cause electric shock.
(1) There should be no obstruction near air inlet and air outlet. (2) The yellow-green wire in air conditioner is grounding wire,
(2) Select a location where the condensation water can be which cant be used for other purposes.
dispersed easily andwont affect other people. (3) The grounding resistance should comply with national
(3) Select a location which is convenient to connect the electric safety regulations.
outdoor unit and near the power socket. (4) The appliance must be positioned so that the plug is
(4) Select a location which is out of reach for children. accessible.
(5) The location should be able to withstand the weight of (5) An all-pole disconnection switch having a contact separation
indoor unit and wont increase noise and vibration. of at least 3mm in all poles should be connected in fixed wiring.
(6) The appliance must be installed 2.5m above floor. (6) Including an air switch with suitable capacity, please note
(7) Dont install the indoor unit right above the electric the following table. Air switch should be included magnet
appliance. buckle and heating buckle function, it can protect the circuit-
(8) Please try your best to keep way from fluorescent lamp. short and overload. (Caution: please do not use the fuse only
for protect the circuit)
3. Outdoor Unit:
(1) Select a location where the noise and outflow air emitted by
the outdoor unit will not affect neighborhood. 8.5 Installation of Indoor Unit
(2) The location should be well ventilated and dry, in which 1. Choosing Installation Iocation
the outdoor unit wont be exposed directly to sunlight or strong Recommend the installation location to the client and then
wind. confirm it with the client.
(3) The location should be able to withstand the weight of
2. Install Wall-mounting Frame
outdoor unit.
(1) Hang the wall-mounting frame on the wall; adjust it in
(4) Make sure that the installation follows the requirement of
horizontal position with the level meter and then point out the
installation dimension diagram.
screw fixing holes on the wall.
(5) Select a location which is out of reach for children and far
(2) Drill the screw fixing holes on the wall with impact drill (the
away from animals or plants.If it is unavoidable, please add
specification of drill head should be the same as the plastic
fence for safety purpose.
expansion particle) and then fill the plastic expansion particles

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in the holes. 4. Outlet Pipe

(3) Fix the wall-mounting frame on the wall with tapping screws (1) The pipe can be led out in the direction of right, rear right,
(ST4.2X25TA) and then check if the frame is firmly installed by left or rear left.(As show in Fig.3)
pulling the frame. If the plastic expansion particle is loose, (2) When selecting leading out the pipe from left or right, please
please drill another fixing hole nearby. cut off the corresponding hole on the bottom case.(As show in
3. Install Wall-mounting Frame Fig.4)
(1) Choose the position of piping hole according to the direction
of outlet pipe. The position of piping hole should be a little
lower than the wall-mounted frame.(As show in Fig.1)

Left Rear left

09K: Fig.3 Rear right

Right

Wall Wall Left Right

Mark in the middle of it Level meter
Space Space
to the to the
wall wall
above above Cut off Fig.4
150mm 150mm
the hole
Left Right
Φ55mm Φ55mm
Rear piping hole Rear piping hole
5. Connect the Pipe of Indoor Unit
(1) Aim the pipe joint at the corresponding bellmouth.(As show
in Fig.5)
12K: (2) Pretightening the union nut with hand.
(3) Adjust the torque force by referring to the following sheet.
Wall Wall
Mark in the middle of it Level meter Place the open-end wrench on the pipe joint and place the
Space Space torque wrench on the union nut. Tighten the union nut with
to the to the torque wrench.(As show in Fig.6)
wall wall
above above (4) Wrap the indoor pipe and joint of connection pipe with
150mm 150mm insulating pipe, and then wrap it with tape.(As show in Fig.7)

Left Right
Φ55mm Φ55mm
Open-end
Rear piping hole Rear piping hole wrench

Union nut
Pipe joint Union nut Pipe
Fig.1 Torque wrench Pipe

Fig.5 Indoor pipe Fig.6

(2) Open a piping hole with the diameter of Φ55mm on the
selected outlet pipe position.In order to drain smoothly, slant
the piping hole on the wall slightly downward to the outdoor
side with the gradient of 5-10°.(As show in Fig.2)

Insulating pipe Fig.7

Indoor Outdoor Refer to the following table for wrench moment of force:

Hex nut diameter(mm) Tightening torque(N.m)

Φ6 15~20
Φ55mm Φ9.52 30~40
5-10° Φ12 45~55
Φ16 60~65
Fig.2 Φ19 70~75
Note:
(1) Pay attention to dust prevention and take relevant safety 6. Install Drain Hose
measures when opening the hole. (1) Connect the drain hose to the outlet pipe of indoor unit.(As
(2) The plastic expansion particles are not provided and should show in Fig.8)
be bought locally. (2) Bind the joint with tape.(As show in Fig.9)

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(4) Put wiring cover back and then tighten the screw.
Drain hose
Outlet pipe (5) Close the panel.

Note:
(1) All wires of indoor unit and outdoor unit should be
Tape connected by a professional.
Outlet Drain hose
pipe Fig.9
Fig.8 (2) If the length of power connection wire is insufficient, please
contact the supplier for a new one. Avoid extending the wire by
Note: yourself.
(1) Add insulating pipe in the indoor drain hose in order to (3) For the air conditioner with plug, the plug should be
prevent condensation. reachable after finishing installation.
(2) The plastic expansion particles are not provided. (4) For the air conditioner without plug, an air switch must be
(As show in Fig.10) installed in the line. The air switch should be all-pole parting
and the contact parting distance should be more than 3mm.
Drain hose

8. Bind up Pipe
(1) Bind up the connection pipe, power cord and drain hose
Insulating pipe
Fig.10 with the band.(As show in Fig.14)
7. Connect Wire of Indoor Unit (2) Reserve a certain length of drain hose and power cord
(1) Open the panel, remove the screw on the wiring cover and for installation when binding them. When binding to a certain
then take down the cover.(As show in Fig.11) degree, separate the indoor power and then separate the drain
hose.(As show in Fig.15)
Panel Screw (3) Bind them evenly.
(4) The liquid pipe and gas pipe should be bound separately at
the end.

Fig.11 Indoor and

Wiring cover outdoor power cord
Indoor unit Gas
pipe
(2) Make the power connection wire go through the cable-cross
hole at the back of indoor unit and then pull it out from the front
side.(As show in Fig.12)
Liquid
Fig.14 Band pipe
Drain hose

Cable-cross Connection pipe Drain hose

hole Band

Power connection Fig.12

wire
Fig.15
(3) Remove the wire clip; connect the power connection wire Indoor power cord
to the wiring terminal according to the color; tighten the screw
and then fix the power connection wire with wire clip.(As show
Note:
in Fig.13)
(1) The power cord and control wire cant be crossed or
winding.
(2) The drain hose should be bound at the bottom.
N(1) 2 3
yellow-
blue black brown
green
9. Hang the Indoor Unit
(1) Put the bound pipes in the wall pipe and then make them
Outdoor unit connection pass through the wall hole.
(2) Hang the indoor unit on the wall-mounting frame.
Note: the wiring connect is for reference only,please refer to the actual one.
(3) Stuff the gap between pipes and wall hole with sealing gum.
(4) Fix the wall pipe.(As show in Fig.16)
(5) Check if the indoor unit is installed firmly and closed to the
wall.(As show in Fig.17)
Fig.13

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Indoor Outdoor 4. Connect Indoor and Outdoor Pipes

Wall pipe Fig.17 (1) Remove the screw on the right handle of outdoor unit and
Sealing gum then remove the handle.(As show in Fig.21)
Upper hook (2) Remove the screw cap of valve and aim the pipe joint at the
bellmouth of pipe.(As show in Fig.22)

Liquid pipe Pipe joint

Fig.16 Liquid gas pipe
Lower hook of valve
wall-mounting frame
Note: Union nut
gas valve
Do not bend the drain hose too excessively in order to prevent
Fig.22
blocking.

(3) Pretightening the union nut with hand.

8.6 Installation of Outdoor Unit (4) Tighten the union nut with torque wrench .
1. Fix the Support of Outdoor Unit(Select it according to
Refer to the following table for wrench moment of force:
the actual installation situation)
(1) Select installation location according to the house structure. Hex nut diameter(mm) Tightening torque(N.m)
(2) Fix the support of outdoor unit on the selected location with Φ6 15~20
expansion screws. Φ9.52 30~40
Φ12 45~55
Note:
Φ16 60~65
(1) Take sufficient protective measures when installing the Φ19 70~75
outdoor unit.
(2) Make sure the support can withstand at least four times the 5. Connect Outdoor Electric Wire
unit weight. (1) Remove the wire clip; connect the power connection wire
(3) The outdoor unit should be installed at least 3cm above the and power cord to the wiring terminal according to the color; fix
floor in order to install drain joint.(As show in Fig.18) them with screws.(As show in Fig.23)
(4) For the unit with cooling capacity of 2300W~5000W, 6
expansion screws are needed; for the unit with cooling capacity N(1) 2 3
of 6000W~8000W, 8 expansion screws are needed; for the N L
unit with cooling capacity of 10000W~16000W, 10 expansion
screws are needed. yellow-
blue brown green

blue black brown yellow- N L

green
POWER

Indoor unit connection

Drain vent Chassis
Note: the wiring connect is for reference only,please refer to the actual one.
Outdoor drain joint
Drain hose
At least 3cm above the floor
Fig.23
Fig.18 Fig.19
2. Install Drain Joint(Only for cooling and heating unit) (2) Fix the power connection wire and power cord with wire clip.
(1) Connect the outdoor drain joint into the hole on the chassis.
(2) Connect the drain hose into the drain vent.
Note:
(As show in Fig.19)
(1) After tightening the screw, pull the power cord slightly to
3. Fix Outdoor Unit check if it is firm.
(1) Place the outdoor unit on the support. (2) Never cut the power connection wire to prolong or shorten
(2) Fix the foot holes of outdoor unit with bolts. the distance.
(As show in Fig.20)
6. Neaten the Pipes
Foot holes (1) The pipes should be placed along the wall, bent reasonably
and hidden possibly. Min. semidiameter of bending the pipe is
Screw 10cm.
(2) If the outdoor unit is higher than the wall hole, you must set
a U-shaped curve in the pipe before pipe goes into the room,
in order to prevent rain from getting into the room.(As show in
Foot holes Handle
Fig.21 Fig.24)
Fig.20

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2. Leakage Detection
The drain hos (1) With leakage detector:
can't raise
upwards Check if there is leakage with leakage detector.
Wall (2) With soap water:
If leakage detector is not available, please use soap water for
leakage detection. Apply soap water at the suspected position
Fig.25 and keep the soap water for more than 3min. If there are air
U-shaped curve
bubbles coming out of this position, theres a leakage.
Fig.24
Drain hose

Note:
8.8 Check after Installation and Test
(1) The through-wall height of drain hose shouldnt be higher Operation
than the outlet pipe hole of indoor unit.(As show in Fig.25) 1. Check after Installation
(2) Slant the drain hose slightly downwards. The drain hose Check according to the following requirement after finishing
cant be curved, raised and fluctuant, etc.(As show in Fig.26) installation.
(3) The water outlet cant be placed in water in order to drain NO. Items to be checked Possible malfunction
smoothly.(As show in Fig.27) Has the unit been The unit may drop, shake or
1
installed firmly? emit noise.
Have you done the It may cause insufficient cooling
2
refrigerant leakage test? (heating) capacity.
Is heat insulation of It may cause condensation and
The drain hose can't be fluctuant 3
pipeline sufficient? water dripping.
It may cause condensation and
The water outlet 4 Is water drained well?
water dripping.
can't be placed
The drain hose in water Is the voltage of power
can't be fluctuant
The water supply according to the It may cause malfunction or
outlet can't be 5
fluctuant Fig.27 voltage marked on the damage the parts.
nameplate?
Fig.26 Is electric wiring and
It may cause malfunction or
6 pipeline installed
damage the parts.
correctly?
8.7 Vacuum Pumping and Leak 7
Is the unit grounded
It may cause electric leakage.
securely?
Detection Does the power cord It may cause malfunction or
8
1. Use Vacuum Pump follow the specification? damage the parts.
(1) Remove the valve caps on the liquid valve and gas valve Is there any obstruction It may cause insufficient cooling
9
and the nut of refrigerant charging vent. in air inlet and air outlet? (heating).
(2) Connect the charging hose of piezometer to the refrigerant The dust and
charging vent of gas valve and then connect the other charging sundries caused It may cause malfunction or
10
hose to the vacuum pump. during installation are damaging the parts.
(3) Open the piezometer completely and operate for 10-15min removed?
to check if the pressure of piezometer remains in -0.1MPa. The gas valve and liquid
It may cause insufficient cooling
(4) Close the vacuum pump and maintain this status for 1-2min 11 valve of connection pipe
(heating) capacity.
to check if the pressure of piezometer remains in -0.1MPa. If are open completely?
the pressure decreases, there may be leakage.
(5) Remove the piezometer, open the valve core of liquid valve 2. Test Operation
and gas valve completely with inner hexagon spanner. (1) Preparation of test operation
(6) Tighten the screw caps of valves and refrigerant charging ● The client approves the air conditioner installation.
vent.(As show in Fig.28) ● Specify the important notes for air conditioner to the client.
Liquid valve Piezometer Lo Hi
(2) Method of test operation
Gas valve ● Put through the power, press ON/OFF button on the remote
Refrigerant charging Valve cap controller to start operation.
vent ● Press MODE button to select AUTO, COOL, DRY, FAN and
Nut of refrigerant HEAT to check whether the operation is normal or not.
Charging vent
● If the ambient temperature is lower than 16℃ , the air
Vacuum pump
conditioner cant start cooling.
Inner hexagon
Fig.28 spanner

Close
Open

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9. Maintenance
9.1 Error Code List
Display Method of Outdoor
Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

During cooling and drying Possible reasons:

High operation, except indoor 1. Refrigerant was superabundant;
pressure fan operates, all loads stop 2. Poor heat exchange (including
1 E1
protection of operation. filth blockage of heat exchanger
system During heating operation, the and bad radiating environment );
complete unit stops. Ambient temperature is too high.
During cooling and drying
OFF 3S 1. Poor air-return in indoor unit;
Antifreezing operation, compressor and
2 E2 and blink 2. Fan speed is abnormal;
protection outdoor fan stop while indoor
3 times 3. Evaporator is dirty.
fan operates.
1.Low-pressure protection
OFF 3S
System block The Dual-8 Code Display will 2.Low-pressure protection of
and
3 or refrigerant E3 show E3 until the low pressure system
blink
leakage switch stop operation. 3.Low-pressure protection of
9 times
compressor
High During cooling and drying
discharge OFF 3S operation, compressor and Please refer to the malfunction
4 temperature E4 and blink outdoor fan stop while indoor analysis (discharge protection,
protection of 7 times fan operates. During heating overload).
compressor operation, all loads stop.
During cooling and drying
1. Supply voltage is unstable;
OFF 3S operation, compressor and
Overcurrent 2. Supply voltage is too low and
5 E5 and blink outdoor fan stop while indoor
protection load is too high;
5 times fan operates. During heating
3. Evaporator is dirty.
operation, all loads stop.
During cooling operation,
Communi- compressor stops while
Refer to the corresponding
6 cation E6 OFF indoor fan motor operates.
malfunction analysis.
Malfunction During heating operation, the
complete unit stops.

During cooling operation:

High
OFF 3S compressor will stop while Refer to the malfunction analysis
temperature
7 E8 and blink indoor fan will operate. (overload, high temperature
resistant
6 times During heating operation, the resistant).
protection
complete unit stops.

During cooling and drying

OFF 3S operation, compressor will stop
EEPROM Replace outdoor control panel AP1
8 EE and blink while indoor fan will operate;
malfunction
11 times During heating operation, the
complete unit will stop

Discharging after the complete unit

Limit/ is de-energized for 20mins, check
decrease whether the thermal grease on
All loads operate normally,
frequency IPM Module of outdoor control
9 EU while
due to high panel AP1 is sufficient and whether
operation frequency for
temperature the radiator is inserted tightly.
compressor is decreased
of module If its no use, please replace control
panel AP1.
1. No jumper cap insert on
mainboard.
Malfunction Wireless remote receiver and
2. Incorrect insert of jumper cap.
10 protection of C5 button are effective, but can
3. Jumper cap damaged.
jumper cap not dispose the related
4. Abnormal detecting circuit of
command
mainboard.

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Display Method of Outdoor

Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

When the outdoor unit receive

signal of Gathering refrigerant
Gathering
11 Fo ,the system will be forced to Nominal cooling mode
refrigerant
run under cooling mode for
gathering refrigerant
1. Loosening or bad contact of
indoor ambient temp. sensor and
Indoor During cooling and drying
mainboard terminal.
ambient operation, indoor unit operates
2. Components in mainboard fell
temperature while other loads will stop;
12 F1 down leads short circuit.
sensor is during heating operation,
3. Indoor ambient temp. sensor
open/short the complete unit will stop
damaged.(check with sensor
circuited operation.
resistance value chart)
4. Mainboard damaged.
1. Loosening or bad contact of
Indoor
AC stops operation once evaporator temp. sensor and
Indoor
reaches the setting mainboard terminal.
evaporator 2. Components on the mainboard
temperature. Cooling, drying:
temperature fall
13 F2 internal fan motor stops
sensor is down leads short circuit.
operation while other loads 3. Indoor evaporator temp. sensor
open/short
stop operation; heating: AC damaged.(check temp. sensor
circuited
stop operation value
chart for testing)
4. Mainboard damaged.
Outdoor During cooling and drying
OFF 3S Outdoor temperature sensor
ambient operating, compressor stops
and hasnt been connected well or
temperature while indoor fan operates;
14 F3 blink is damaged. Please check it by
sensor is During heating operation,
6 times referring to the resistance table for
open/short the complete unit will stop
temperature sensor)
circuited operation
Outdoor During cooling and drying
Outdoor temperature sensor
condenser OFF 3S operation, compressor stops
hasnt been connected well or
temperature and while indoor fan will operate;
15 F4 is damaged. Please check it by
sensor is blink During heating operation,
referring to the resistance table for
open/short 5 times the complete unit will stop
temperature sensor)
circuited operation.
During cooling and drying 1.Outdoor temperature sensor
Outdoor operation, compressor will sop hasnt been connected well or is
discharge OFF 3S after operating for about 3 damaged. Please check it by
temperature and mins, referring to the resistance table for
16 F5
sensor is blink while indoor fan will operate; temperature sensor)
open/short 7 times During heating operation, the 2.The head of temperature sensor
circuited complete unit will stop after hasnt been inserted into the copper
operating for about 3 mins. tube
Limit/
OFF 3S All loads operate normally,
decrease Refer to the malfunction analysis
and while
17 frequency F6 (overload, high temperature
blink operation frequency for
due to resistant)
3 times compressor is decreased
overload

Decrease OFF 3S All loads operate normally,

The input supply voltage is too low;
frequency and while
18 F8 System pressure is too high and
due to blink operation frequency for
overload
overcurrent once compressor is decreased

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Display Method of Outdoor

Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
Decrease Overload or temperature is too
OFF 3S All loads operate normally,
frequency high;
and while
19 due to F9 Refrigerant is insufficient;
blink operation frequency for
high air twice Malfunction of electric expansion
compressor is decreased
discharge valve (EKV)
Limit/
decrease OFF 3S All loads operate normally,
and Poor air-return in indoor unit or fan
20 frequency FH while operation frequency for
blink speed is too low
due to 4 times compressor is decreased
antifreezing

1. Measure the voltage of position

L and N on wiring board (XT), if the
During cooling and drying voltage is higher than 265VAC, turn
OFF 3S operation, compressor will stop on the unit after the supply voltage
Voltage for is increased to the normal range.
and while indoor fan will operate;
21 DC bus-bar PH 2.If the AC input is normal,
blink During heating operation, the
is too high measure the voltage of electrolytic
13 times complete unit will stop capacitor C on control panel (AP1),
operation. if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)
1. Measure the voltage of position
L and N on wiring board (XT), if the
voltage is higher than 150VAC,
turn on the unit after the supply
During cooling and drying voltage is increased to the normal
OFF 3S
Voltage of operation, compressor will stop range.
and
22 DC bus-bar PL while indoor fan will operate;
blink
is too low During heating operation, the 2.If the AC input is normal,
12 times measure the voltage of electrolytic
complete unit will stop
capacitor C on control panel (AP1),
if its normal, theres malfunction
for the circuit, please replace the
control panel (AP1)

Compressor
Min Showing during min. cooling or
23 P0
frequence in min. heating test
test state

Compressor
rated Showing during nominal cooling or
24 P1
frequence in nominal heating test
test state

Compressor
maximum Showing during max. cooling or
25 P2
frequence in max. heating test
test state

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Display Method of Outdoor

Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

Compressor
intermediate Showing during middle cooling or
26 P3
frequence in middle heating test
test state

During cooling and drying

Overcurrent Refer to the malfunction
operation, compressor will stop
protection of analysis (IPM protection, loss
while indoor fan will operate;
27 phase P5 of synchronism protection and
During heating operation, the
current for overcurrent protection of phase
complete unit will stop
compressor current for compressor.
operation.

During cooling and drying

Charging
operation, compressor will stop
malfunction Refer to the part three—charging
28 PU while indoor fan will operate;
of capacitor malfunction analysis of capacitor
During heating operation, the
complete unit will stop

Malfunction During cooling and drying

operation, compressor will stop
of module
29 P7 while indoor fan will operate; Replace outdoor control panel AP1
temperature During heating operation, the
sensor circuit complete unit will stop

After the complete unit is de-

energized for 20mins, check
During cooling operation, whether the thermal grease on IPM
Module high compressor will stop while
Module of outdoor control panel
30 temperature P8 indoor fan will operate;
AP1 is sufficient and whether the
protection During heating operation, the
complete unit will stop radiator is inserted tightly. If its no
use, please replace control panel
AP1.

During cooling and drying 1. Wiring terminal OVC-COMP

operation, compressor will stop is loosened. In normal state, the
Overload OFF 3S
while indoor fan will operate; resistance for this terminal should
31 protection for H3 and blink
During heating operation, the be less than 1ohm.
compressor 8 times
complete unit will stop 2.Refer to the malfunction analysis (
operation. discharge protection, overload)
During cooling and drying
Refer to the malfunction
operation, compressor will stop
OFF 3S analysis (IPM protection, loss
IPM while indoor fan will operate;
32 H5 and blink of synchronism protection and
protection 4 times During heating operation, the
overcurrent protection of phase
complete unit will stop
current for compressor.
operation.

Module OFF 3S
33 temperature H5 and blink
is too high 10 times

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Display Method of Outdoor

Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator
1. Bad contact of DC motor
feedback terminal.
Internal fan motor, external fan 2. Bad contact of DC motor
Internal motor motor, compressor and electric control end.
34 (fan motor) do H6 heater stop operation,guide
louver stops at present 3. Fan motor is stalling.
not operate
location. 4. Motor malfunction.
5. Malfunction of mainboard rev
detecting circuit.
During cooling and drying Refer to the malfunction
Desynchro- operation, compressor will stop analysis (IPM protection, loss
while indoor fan will operate;
35 nizing of H7 of synchronism protection and
During heating operation, the
compressor complete unit will stop overcurrent protection of phase
operation. current for compressor.
During cooling and drying
operation, compressor will stop
PFC OFF 3S
while indoor fan will operate;
36 HC and blink Refer to the malfunction analysis
protection During heating operation, the
14 times
complete unit will stop
operation.

Outdoor DC OFF 3S DC fan motor malfunction or

Outdoor DC fan motor
and
37 fan motor L3 malfunction lead to compressor system blocked or the connector
blink
malfunction stop operation, loosed
14 times

compressor stop operation and

OFF 3S Outdoor fan motor will stop To protect the electronical
power
38 L9 and blink 30s latter , 3 minutes latter components when detect high
protection
9 times fan motor and compressor will power
restart

Indoor unit
OFF 3S
and outdoor compressor and Outdoor fan Indoor unit and outdoor unit doesnt
39 LP and blink
unit doesnt motor cant work match
16 times
match
During cooling and drying
operation, compressor will stop
Failure start- while indoor fan will operate;
40 LC Refer to the malfunction analysis
up During heating operation, the
complete unit will stop
operation.
Normal
contino-
41 communica-
usly
tion
OFF 3S
and blink
once Defrosting will occur in heating
OFF 3S mode. Compressor will operate
(during
42 Defrosting and blink Its the normal state
blinking, while indoor fan will stop
twice
ON 10s operation.
and OFF
0.5s)

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Display Method of Outdoor

Display Method of Indoor Unit
Unit
Indicator has 3 kinds of
Indicator Display (during
Malfunction display status and during
NO. Dual-8 blinking, ON 0.5s and OFF blinking, ON 0.5s and OFF A/C status Possible Causes
Name
Code 0.5s) 0.5s
Display
Operation Cool Heating Yellow Red Green
Indicator Indicator Indicator Indicator Indicator Indicator

Malfunction of During cooling and drying

phase current operation, compressor will stop
43 detection U1 while indoor fan will operate; Replace outdoor control panel AP1
circuit for During heating operation, the
compressor complete unit will stop

During cooling and drying

Malfunction of
operation, compressor will stop
voltage
44 U3 while indoor fan will operate; Supply voltage is unstable
dropping for
During heating operation, the
DC bus-bar
complete unit will stop

During cooling and drying

operation, the compressor will
Malfunction Theres circuit malfunction on
stop while indoor fan will
of complete outdoor units control panel AP1,
45 U5 operate;
units current please replace the outdoor units
During heating operating,
detection control panel AP1.
the complete unit will stop
operation.

1.Supply voltage is lower than

If this malfunction occurs AC175V;
The four-way
during heating operation, 2.Wiring terminal 4V is loosened or
46 valve is U7
the complete unit will stop broken;
abnormal
operation. 3.4V is damaged, please replace
4V.

Frequency OFF 3S
47 limiting and blink
(power) 13 times

Compressor OFF 3S
48 is open- and blink
circuited once

The
temperature OFF 3S
49 for turning and blink
on the unit is 8 times
reached

Frequency
OFF 3S
limiting
50 and blink
(module 11 times
temperature)

Malfunction
1.Power supply is abnormal;
of zero-cross
51 U8 The complete unit stops 2.Detection circuit of indoor control
detection
mainboard is abnormal.
circuit
Malfunction
52 of detecting JF
plate(WIFI )

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If malfunction occurs,corresponding code will display and the unit will resume normal until protection or
malfunction disappears.

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Analysis or processing of some of the malfunction display:

1. Compressor discharge protection
Possible causes: shortage of refrigerant; blockage of air filter; poor ventilation or air flow short pass for condenser; the system
has noncondensing gas (such as air, water etc.); blockage of capillary assy (including filter); leakage inside four-way valve causes
incorrect operation; malfunction of compressor; malfunction of protection relay; malfunction of discharge sensor; outdoor temperature
too high.
Processing method: refer to the malfunction analysis in the above section.
2. Low voltage overcurrent protection
Possible cause: Sudden drop of supply voltage.
3. Communication malfunction
Processing method: Check if communication signal cable is connected reliably.
4. Sensor open or short circuit
Processing method: Check whether sensor is normal, connected with the corre sponding position on the controller and if damage of
lead wire is found.
5. Compressor over load protection
Possible causes: insufficient or too much refrigrant; blockage of capillary and increase of suction temp.; improper running of
compressor, burning in or stuck of bearing, damage of discharge valve; malfunction of protector.
Processing method: adjust refrigerant amount; replace the capillary; replace the compressor; use universal meter to check if the
contactor of compress or is fine when it is not overheated, if not replace the protector.
6. System malfunction
i.e.overload protection.When tube temperature(Check the temperature of outdoor heat exchanger when cooling and check the
temperatur e of indoor heat exchanger when heating) is too high, protection will be activated.
Possible causes: Outdoor temperature is too high when cooling; insufficient outdoor air circulation; refrigerant flow malfunction.
please refer to the malfunction analysis in the previous section for handling method .
7. IPM module protection
Processing method:Once the module malfunction happens,if it persists for a long time and can not be selfcanceled, cut off the power
and turn off the unit,and then re-energize the unit again after about 10 min.After repeating the procedure for sever times, if the
malfunction still exists,replace the module.

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9.2 Procedure of Troubleshooting

Indoor unit
(1) Malfunction of Temperature Sensor F1, F2
Main detection points:
● Is the wiring terminal between the temperature sensor and the controller loosened or poorly contacted?
● Is there short circuit due to trip-over of the parts?
● Is the temperature sensor broken?
● Is mainboard broken?
Malfunction diagnosis process: Start

Is the wiring terminal between the

temperature sensor and the controller Yes
loosened or poorly contacted?

Insert the temperature

sensor tightly

No
No Is malfunction
eliminated

Is there short circuit due to trip- Yes

over of the parts

Make the parts upright

No

No Is malfunction Yes
eliminated

Is the temperature sensor normal No Yes

according to the resistance table?

Replace it with a
temperature sensor with
the same model

Yes

No Is malfunction
eliminated

Replace the mainboard with

the same model.

Yes

End

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(2) Malfunction of Blocked Protection of IDU Fan Motor H6

Main detection points:
● SmoothlyIs the control terminal of PG motor connected tightly?
● SmoothlyIs the feedback interface of PG motor connected tightly?
● The fan motor cant operate?
● The motor is broken?
● Detectioncircuit of the mainboard is defined abnormal?
Malfunction diagnosis process:
Start

While power is off stir the blade

No
with a tool to see whether the
blade rotates smoothly
Tighten the screw; reassemble the blade, motor
and shaft bearing rubber base sub-assy to make
sure there is no foreign object between them
Yes

No Is malfunction Yes
eliminated

Check if the connection of PG No

motor feedback terminal is firm
Insert the control terminal
of PG motor tightly

Yes
No Is malfunction Yes
eliminated

Check if the connection of PG No

motor control terminal is firm

Reinstall the blade

and motor correctly
Yes

No Is malfunction Yes
eliminated

Turn on the unit again; measure

whether the output voltage on Yes
control terminal for PG motor is Yes
more than 50V within 1 min after
the louvers are opened

Yes Is the motor started up

No
Measure the voltage of this foot to
neutral wire on the mainboard Replace PG motor
No

No Is malfunction Yes
eliminated

Replace the mainboard

with the same model

End

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(3) Malfunction of Protection of Jumper Cap C5

Main detection points:
● Is there jumper cap on the mainboard?
● Is the jumper cap inserted correctly and tightly?
● The jumper is broken?
● The motor is broken?
● Detection circuit of the mainboard is defined abnormal?
Malfunction diagnosis process:

Start

No Appearance of the
Is there jumper cap on the mainboard?
jumper cap

Assemble the jumper

cap with the same model
Yes

No Is malfunction
eliminated

Is the jumper cap inserted correctly No

and tightly?

Insert the jumper

cap tightly
Yes

No Is malfunction Yes
eliminated

Replace the jumper cap with

the same model

Is malfunction Yes
eliminated

Yes
No

Replace the mainboard

with the same model

End

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(4) Malfunction of Zero-crossing Inspection Circuit Malfunction of the IDU Fan Motor U8
Main detection points:
● Instant energization afte de-energization while the capacitordischarges slowly?
● The zero-cross detectioncircuit of the mainboard is defined abnormal?
Malfunction diagnosis process:

Start

Turn power off for

1minute,the turn
back on

The unit returns to normal.

U8 is still No Conclusion:U8 is displayed due to
displayed power off/on while the
capacitor discharges slowly.

Yes

The zero-cross detection circuit

of the mainboard is defined
abnormal.Replace the mainboard
with the same model

End

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(5) Malfunction of detecting plate(WIFI) JF

Start

check if the connection wire

are correctly connected

Yes

Replace the detecting

plate with the same model

Is malfunction
eliminated

Replace the mainboard No Yes

with the same model

The end

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Outdoor unit:
(1) Capacitor charge fault (Fault with outdoor unit) (AP1 below refers to the outdoor control panel)
Main Check Points:
●Use AC voltmeter to check if the voltage between terminal L and N on the wiring board is within 210VAC~240VAC.
●Is the reactor (L) correctly connected? Is the connection loose or fallen? Is the reactor (L) damaged?
Fault diagnosis process:

Turn on the unit

and wait 1 minute

Use DC voltmeter
to measure the
voltage on the two
ends of electrolytic
capacitor

Fault with the voltage

Yes testing circuit on Replace the control
Voltage higher than 200V?
control panel AP1 panel AP1

No

Measure the AC voltage between

terminalL and N on wiring board
XT(power supply)

Shut down the power

Voltage within No and repair the power power on and If the fault is Yes
210VAC~250VAC? supply to restore the restart the unit eliminated?
range
210VAC~250VAC

Yes

Shut down the power and wait 20 minutes;

or use DC voltmeter to measure the voltage No
on the two ends of capacitor , until the
voltage is lower than 20V

Check the
connection of reactor
(L in the Electrical
Wiring Diagram)

Connect the reactor

If the wiring of No Laccording to Elec- Re-energize and If the fault is Yes
reactor Lis normal? trical Wiring Diagr- turn on the unit eliminated?
am correctly

Yes

Replace the control

panel AP1 No

End

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(2) IPM Protection, Out-of-step Fault, Compressor Phase Overcurrent (AP1 below refers to the outdoor control panel)
Main check points:
●Is the connection between control panel AP1 and compressor COMP secure? Loose? Is the connection in correct order?
●Is the voltage input of the machine within normal range? (Use AC voltmeter to measure the voltage between terminal L and N on the
wiring board XT)
●Is the compressor coil resistance normal? Is the insulation of compressor coil against the copper tube in good condition?
●Is the working load of the machine too high? Is the radiation good?
●Is the charge volume of refrigerant correct?
Fault diagnosis process:

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Energize and
switch on

Use AC voltmeter If the voltage

to measure the Check the supply
IPM protection between terminal L
occurs after the Yes voltage between and N on wiring No voltage and
machine has run for terminal L and N board XT is within restore it to
a period of time? on the wiring 210VAC~250VAC? 210VAC~250VAC
board XT)

Yes

Restart the unit. Before

Voltage between protection occurs,
Yes use DC voltmeter to If the unit can Yes
the two ends of celectrolytic measure the voltage No
capacitor is between the two work
higher than ends of electrolytic normally?
capacitor on control
250V panel AP1
Please confirm:
1. If the indoor and No
outdoor heat
exchangers are Stop the unit and Reconnect the
dirty? If they are disconnect the power capacitor C2 according
obstructed by other supply. Then, check The connection Yes to Electrical Wiring
objects which affect the connection of of capacitor C2 Diagram. Then,
the heat exchange capacitor C2 Restart the
of indoor and according to Electrical is loose.
outdoor unit. Wiring Diagram. unit.
2. If the indoor and No
outdoor fans are
working normally?
3. If the environment Remove the wires Stop the unit and
temperature is too on the two ends of disconnect the power
high, resulting in capacitor C2. Then, supply. Wait 20 minutes,
that the system use capacitance or use DC voltmeter to No If the unit can Yes
pressure is too high meter to measure measure the voltage work normallv?
and exceeds the the capacitor C2. between the two ends of
permissible range? Verify as per the capacitor C2, until the
4. If the charge Parameters Sheet. voltage is lower than 20V
volume of
refrigerant is too
much, resulting in
that the system Replace the capacitor
pressure is too If capacitor Yes If the unit can Yes
high? C2 is failed? C2. Then, energize work normally?
5. Other conditions and start the unit.
resulting in that the
system pressure
becomes too high. No Replace the No
control panel AP1
Refer to the
Electrical Wiring Take corrective actions
Diagram and check If there is any Yes according to Technical
if the connection abnormality Service Manual, and If the unit can Yes
between AP1 and described above? work normally?
COMP is loose and if then energize and start
the connection order the unit.
is correct.
No Replace the No
control panel AP1

If the connection Connect the control panel

between AP1 and AP1 and compressor
Yes COMP correctly according
COMP is unsecure
or the connection to the Electrical Wiring
order is wrong? Diagram. Then, energize
and start the unit. If the unit can Yes
work
normally?

Use ohmmeter to
measure the resistance
between the three If the Replace the
terminals on compressor resistance is No compressor
COMP, and compare the normal? COMP
measurements with the
compressor resistance on
Service Manual.
No
Use ohmmeter to
measure the resistance Resistance higher
between the two than 500MΩ?
terminals of compressor
COMP and copper tube.
Yes

Replace the
control panel
AP1

END

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(3) High temperature and overload protection diagnosis (AP1 hereinafter refers to the control board of the outdoor unit)
Mainly detect:
●Is outdoor ambient temperature in normal range?
●Are the outdoor and indoor fans operating normally?
●Is the heat dissipation environment inside and outside the unit good?
Fault diagnosis process:

Overheat and high

temperature protection

Normal protection, please operate

Is outdoor ambient temperature higher than 53? Yes it after the outdoor ambient temp-
erature is normalized.

No

20 minutes after the complete

unit is powered off.

Improve the heat

Is heat dissipation of the indoor unit Yes
dissipation environ-
and outdoor unit abnormal? ment of the unit

No

1. Check if the fan terminal OFAN

is connected correctly
No 2. Resistance between any two
Does the outdoor fan work normally?
terminals is measure by an ohm
gauge and should be less than 1K
Ohm.

Yes

Replace the fan

capacitor C1
Replace the
control panel AP1

Replace the
outdoor fan

End

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(4) Start-up failure (following AP1 for outdoor unit control board)
Mainly detect:
●Whether the compressor wiring is connected correct?
●Is compressor broken?
●Is time for compressor stopping enough?
Fault diagnosis process:

Power on the unit

Is stop time of the compressor No Restart it up after

longer than 3 minutes? 3 minutes

Yes

Does startup fail?

Yes

Connect the wires as

Are the wires for the compressor connected No per the connection
correctly? Is connection sequence right? diagram

Yes

Replace the control panel AP1

No

If the fault is eliminated?

No

Replace the
compressor

Yes

End

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(5) Out of step diagnosis for the compressor (AP1 hereinafter refers to the control board of the outdoor unit)
Mainly detect:
●Is the system pressure too high?
●Is the input voltage too low?
Fault diagnosis process:

Out of step occurs once the Out of step occurs in

unit is powered on. operation

No

Is stop time of the No Check if the fan terminal Replace the fan
Is the outdoor fan working
compressor longer than OFAN is connected correctly capacitor C1
normally?
3 minutes?

Yes
Yes Replace the
outdoor fan
Is the outdoor unit blocked Yes
Remove foreign objects
by foreign objects?
Are the wires for the compressor connected
correctly? Is connection sequence right? No
Is the connection made in clockwise
direction?
Replace the
No control panel AP1
Connect the Yes
wires correctly

Replace the control

panel AP1
Yes
If the fault is eliminated?

Yes
If the fault is eliminated?
No

No Replace the
compressor
Replace the
compressor

End
End

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(6) Overload and air exhaust malfunction diagnosis (following AP1 for outdoor unit control board)
Mainly detect:
●Is the PMV connected well or not? Is PMV damaged?
●Is refrigerant leaked?
Fault diagnosis process:

20 minutes after the

complete unit is
powered off

Is the terminal FA for the Connect the

electronic expansion valve No
wires correctly
connected correctly?

Yes

Resistances between the first four pins

close to the terminal hole and the fifth
pin are almost the same, less than 100
ohm.

Replace the electronic

expansion valve

If the fault is eliminated? Yes

No

Replace the
control panel
AP1

If the fault is eliminated? Yes

No

Coolant leakage, refilling

the coolant

End

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(7) Power factor correct or (PFC) fault (a fault of outdoor unit) (AP1 hereinafter refers to the control board of the outdoor unit)
Mainly detect:
●Check if the reactor (L) of the outdoor unit and the PFC capacitor are broken
Fault diagnosis process:

Start

Check wiring of the

reactor (L) of the
outdoor unit and the
PFC capacitor

Replace it as per the

Whether there is any Yes wiring diagram and
damage or If the fault is eliminated?
reconnect the wires
short-circuit?

No

Remove the PFC capacitor

No
and measure resistance
between the two terminals.

The capacitor is
Yes short circuited and Restart the unit If the fault is eliminated? Yes
Is the resistance around zero?
the capacitor
should be repla-
ced
No

Disconnect the terminals for the

reactor and measure the resistance No
between the two terminals of the
reactor by an ohm gauge

Yes Yes
Whether there is any damage Replace the reactor Restart the unit If the fault is eliminated?
or short-circuit?

No

Replace the control No

panel AP1

Yes

End

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(8) Communication malfunction: (following AP1 for outdoor unit control board)
Mainly detect:
●Is there any damage for the indoor unit mainboard communication circuit? Is communication circuit damaged?
●Detect the indoor and outdoor units connection wire and indoor and outdoor units inside wiring is connect well or not, if is there any
damage?
Fault diagnosis process:

Start

Did the equipment operate No

normally before the failure
Yes occurs?

Check the wiring of the indoor and

outdoor units with reference to the
wiring diagram

Check wiring inside of

the indoor and outdoor Yes
Is the connection right?
units
No
No

Correctly connect the

The AP1 voltage corresponding wires for
Yes Are wires broken? the indoor and outdoor
detection circuit
is at fault units with reference to
the wiring diagram
No

No Check the communication

If the fault is eliminated?
circuit of the outdoor unit

If the fault is eliminated?

The communication Yes Replace the main board

circuit is abnormal AP1 of the outdoor unit

No
If the fault is eliminated?

No
Replace the main board
of the indoor unit
Yes

Yes Yes
End

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(9) Malfunction of Overcurrent Protection

Main detection points:
● Is the supply voltage unstable with big fluctuation?
● Is the supply voltage too low with overload?
● Hardware trouble?
Malfunction diagnosis process:

Start

Yes Normal fluctuation should be within 10 % Is malfunction Yes

Is the supply voltage unstable
with big fluctuation? of the rated voltage on the nameplate eliminated

No No

Is the supply voltage too low Yes Adjust the supply voltage to maintain it Is malfunction Yes
with overload? within normal range eliminated

No No

Is the indoor / outdoor Yes Clean the indoor and outdoor heat Is malfunction Yes
heat exchanger dirty,or are the air inlet exchangers and remove the blockage eliminated
and outlet blocked? of air inlet and outlet

No
No

The fan is abnormal? Fan Yes Check the motor and reinstall the Is malfunction Yes
speed is too low or fan doesnt rotate motor to have the fan run normally eliminated

No No

Measure the current of live wire on

the main board with a clamp ampere No Replace the mainboard with the same Yes
Is malfunction
meter. Is the current higher than the model eliminated
value of the overcurrent protection?

Yes No

Is there blockage inside the system? Yes Flush the heat exchangers with high
(Filth blockage, ice plug, greasy Is malfunction Yes
blockage, the cut off valve hasnt been pressure nitrogen eliminated
opened completely)

No No

Is the compressor running abnormally? Yes Is malfunction Yes

Is there abnormal sound or oil leakage; Replace the compressor
eliminated
Is the temperature of the shell too high,
etc.?

No

Replace the mainboard

with the same model

End

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9.3 Troubleshooting for Normal Malfunction

1. Air Conditioner Cant be Started Up
Possible Causes Discriminating Method (Air conditioner Status) Troubleshooting
Confirm whether its due to power failure. If yes,
No power supply, or poor After energization, operation indicator isnt bright wait for power recovery. If not, check power
connection for power plug and the buzzer cant give out sound supply circuit and make sure the power plug is
connected well.
Wrong wire connection between
Check the circuit according to circuit diagram
indoor unit and outdoor unit, Under normal power supply circumstances,
and connect wires correctly. Make sure all
or poor connection for wiring operation indicator isnt bright after energization
wiring terminals are connected firmly
terminals
Make sure the air conditioner is grounded
reliably
Make sure wires of air conditioner is connected
After energization, room circuit breaker trips off at
Electric leakage for air conditioner correctly
once
Check the wiring inside air conditioner. Check
whether the insulation layer of power cord is
damaged; if yes, place the power cord.
Model selection for air switch is
After energization, air switch trips off Select proper air switch
improper
After energization, operation indicator is bright,
Replace batteries for remote controller
Malfunction of remote controller while no display on remote controller or buttons
Repair or replace remote controller
have no action.

2. Poor Cooling (Heating) for Air Conditioner

Possible Causes Discriminating Method (Air conditioner Status) Troubleshooting

Set temperature is improper Observe the set temperature on remote controller Adjust the set temperature
Rotation speed of the IDU fan
Small wind blow Set the fan speed at high or medium
motor is set too low
Filter of indoor unit is blocked Check the filter to see its blocked Clean the filter
Check whether the installation postion is proper
Installation position for indoor unit Adjust the installation position, and install the
according to installation requirement for air
and outdoor unit is improper rainproof and sunproof for outdoor unit
conditioner
Discharged air temperature during cooling is
higher than normal discharged wind temperature;
Discharged air temperature during heating is Find out the leakage causes and deal with it.
Refrigerant is leaking
lower than normal discharged wind temperature; Add refrigerant.
Units pressure is much lower than regulated
range
Malfunction of 4-way valve Blow cold wind during heating Replace the 4-way valve
Discharged air temperature during cooling is
higher than normal discharged wind temperature;
Discharged air temperature during heating is
Malfunction of capillary lower than normal discharged wind temperature; Replace the capillary
Unitt pressure is much lower than regulated
range. If refrigerant isnt leaking, part of capillary
is blocked
Flow volume of valve is The pressure of valves is much lower than that
Open the valve completely
insufficient stated in the specification
Refer to point 3 of maintenance method for
Malfunction of horizontal louver Horizontal louver cant swing
details
Refer to troubleshooting for H6 for maintenance
Malfunction of the IDU fan motor The IDU fan motor cant operate
method in details
Refer to point 4 of maintenance method for
Malfunction of the ODU fan motor The ODU fan motor cant operate
details
Refer to point 5 of maintenance method for
Malfunction of compressor Compressor cant operate
details

3. Horizontal Louver Cant Swing

Possible Causes Discriminating Method (Air conditioner Status) Troubleshooting
Connect wires according to wiring diagram to
Wrong wire connection, or poor Check the wiring status according to circuit
make sure all wiring terminals are connected
connection diagram
firmly
Stepping motor is damaged Stepping motor cant operate Repair or replace stepping motor
Others are all normal, while horizontal louver cant
Main board is damaged Replace the main board with the same model
operate

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4. ODU Fan Motor Cant Operate

Possible causes Discriminating method (air conditioner status) Troubleshooting
Connect wires according to wiring diagram to
Wrong wire connection, or poor Check the wiring status according to circuit
make sure all wiring terminals are connected
connection diagram
firmly
Measure the capacity of fan capacitor with an
Capacity of the ODU fan motor is universal meter and find that the capacity is out of
Replace the capacity of fan
damaged the deviation range indicated on the nameplate of
fan capacitor.
Power voltage is a little low or Use universal meter to measure the power supply
Suggest to equip with voltage regulator
high voltage. The voltage is a little high or low
When unit is on, cooling/heating performance
Change compressor oil and refrigerant. If no
Motor of outdoor unit is damaged is bad and ODU compressor generates a lot of
better, replace the compressor with a new one
noise and heat.

5. Compressor Cant Operate

Possible causes Discriminating method (air conditioner status) Troubleshooting
Connect wires according to wiring diagram to
Wrong wire connection, or poor Check the wiring status according to circuit
make sure all wiring terminals are connected
connection diagram
firmly
Measure the capacity of fan capacitor with an
Capacity of compressor is universal meter and find that the capacity is out of
Replace the compressor capacitor
damaged the deviation range indicated on the nameplate of
fan capacitor.
Power voltage is a little low or Use universal meter to measure the power supply
Suggest to equip with voltage regulator
high voltage. The voltage is a little high or low
Use universal meter to measure the resistance
Coil of compressor is burnt out Repair or replace compressor
between compressor terminals and its 0
Cylinder of compressor is blocked Compressor cant operate Repair or replace compressor

6. Air Conditioner is Leaking

Possible causes Discriminating method (air conditioner status) Troubleshooting
Eliminate the foreign objects inside the drain
Drain pipe is blocked Water leaking from indoor unit
pipe
Drain pipe is broken Water leaking from drain pipe Replace drain pipe
Water leaking from the pipe connection place of
Wrapping is not tight Wrap it again and bundle it tightly
indoor unit

7. Abnormal Sound and Vibration

Possible causes Discriminating method (air conditioner status) Troubleshooting

When turn on or turn off the unit,
the panel and other parts will Normal phenomenon. Abnormal sound will
Theres the sound of "PAPA"
expand and theres abnormal disappear after a few minutes.
sound
When turn on or turn off the
unit, theres abnormal sound due Normal phenomenon. Abnormal sound will
Water-running sound can be heard
to flow of refrigerant inside air disappear after a few minutes.
conditioner
Foreign objects inside the indoor Remove foreign objects. Adjust all parts position
unit or therere parts touching Theres abnormal sound fro indoor unit of indoor unit, tighten screws and stick damping
together inside the indoor unit plaster between connected parts
Foreign objects inside the outdoor Remove foreign objects. Adjust all parts position
unit or therere parts touching Theres abnormal sound fro outdoor unit of outdoor unit, tighten screws and stick
together inside the outdoor unit damping plaster between connected parts
Short circuit inside the magnetic During heating, the way valve has abnormal
Replace magnetic coil
coil electromagnetic sound
Adjust the support foot mat of compressor,
Abnormal shake of compressor Outdoor unit gives out abnormal sound
tighten the bolts
If add too much refrigerant during maintenance,
Abnormal sound inside the
Abnormal sound inside the compressor please reduce refrigerant properly. Replace
compressor
compressor for other circumstances.

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10. Exploded View and Parts List

10.1 Indoor Unit

31

MODE ON/OFF

FAN SWING

TIMER ON CLOCK TIMER OFF

TURBO TEMP SLEEP

IFEEL X-FAN

A1
/B6
/C2
dis
pla
y
A5
/B4
dis
pla
y
C4
dis
pla
y

30

The component picture is only for reference please refer to the actual product.

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Part Code
Description
NO. GWH09QB-K3DNA1G/I(WIFI) GWH12QC-K3DNA1G/I(WIFI) Qty
Product Code CB419N05503 CB419N05403
1 Front Panel Assy 20022493 20022493 1
2 Display Board 30565231 30565231 1
3 Front Case Assy 20022489 20022489 1
4 Helicoid Tongue 26112436 26112436 1
5 Left Axile Bush 10512037 10512037 1
6 Rear Case assy 00000100093 00000100093 1
7 Drainage Hose 05230014 05230014 1
8 Ring of Bearing 26152022 26152022 1
9 Evaporator Support 24212180 24212180 1
10 Cold Plasma Generator 1114001602 1114001602 1
11 Evaporator Assy 01100100245 01100100245 1
12 Wall Mounting Frame 01252484 01252484 1
13 Cross Flow Fan 10352056 10352056 1
14 Fan Motor 1501214603 1501214603 1
15 Connecting pipe clamp 2611216401 2611216401 1
16 Rubber Plug (Water Tray) 76712012 76712012 1
17 Stepping Motor 1521212901 1521212901 1
18 Crank 73012005 73012005 1
19 Electric Box Assy 10000203585 10000203585 1
20 Axile Bush 10542036 10542036 1
21 Terminal Board 42011233 42011233 1
22 Jumper 4202021901 4202021905 1
23 Main Board 30145096 30145101 1
24 Electric Box Cover Sub-Assy 01402065 01402065 1
25 Shield Cover of Electric Box Cover 01592150 01592150 1
26 Electric Box Cover 20112207 20112207 1
27 Power Cord / / /
28 Connecting Cable 4002052317 4002052317 0
29 Remote Controller 30510468 30510468 1
30 Capacitor CBB61S 33010747 33010747 1
31 Detecting plate(WIFI ) 30110144 30110144 1

Above data is subject to change without notice.

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Part Code
Description
NO. GWH09QB-K3DNB6G/I GWH12QC-K3DNB6G/I Qty
Product Code CB435N00404 CB435N00103
1 Front Panel Assy 20000300050T 20000300049T 1
2 Display Board 30565281 30565281 1
3 Front Case Assy 00000200040 00000200045 1
4 Helicoid Tongue 26112508 26112436 1
5 Left Axile Bush 10512037 10512037 1
6 Rear Case assy 20162010 00000100093 1
7 Drainage Hose 0523001408 05230014 1
8 Ring of Bearing 26152022 26152022 1
9 Evaporator Support 24212180 24212179 1
10 Cold Plasma Generator 1114001602 1114001602 1
11 Evaporator Assy 01002000044 01100100245 1
12 Wall Mounting Frame 01252043 01252484 1
13 Cross Flow Fan 10352059 10352056 1
14 Fan Motor 150120874 1501214603 1
15 Connecting pipe clamp 2611216401 2611216401 1
16 Rubber Plug (Water Tray) 76712012 76712012 1
17 Stepping Motor 1521212901 1521210701 1
18 Crank 73012005 73012005 1
19 Electric Box Assy 10000203603 10000204251 1
20 Axile Bush 10542036 10542036 1
21 Terminal Board 42011233 42011233 1
22 Jumper 4202021904 4202021914 1
23 Main Board 30145096 30145101 1
24 Electric Box Cover Sub-Assy 01402065 01402065 1
25 Shield Cover of Electric Box Cover 01592150 01592150 1
26 Electric Box Cover 20112207 20112207 1
27 Power Cord / / /
28 Connecting Cable 4002052317 4002052317 0
29 Remote Controller 30510468 30510468 1
30 Capacitor CBB61S 33010747 3301074712 1
31 Detecting plate(WIFI ) 30110154 30110144 1

Above data is subject to change without notice.

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Part Code
Description
NO. GWH09QB-K3DNA5G/I)(WIFI) GWH12QC-K3DNA5G/I(WIFI) Qty
Product Code CB425N03503 CB425N03603
1 Front Panel Assy 00000300036 00000300022 1
2 Display Board 30565260 30565260 1
3 Front Case Assy 2002249501 00000200022 1
4 Helicoid Tongue 26112508 26112436 1
5 Left Axile Bush 10512037 10512037 1
6 Rear Case assy 20162010 00000100093 1
7 Drainage Hose 0523001408 05230014 1
8 Ring of Bearing 26152022 26152022 1
9 Evaporator Support 24212180 24212179 1
10 Cold Plasma Generator 1114001602 1114001602 1
11 Evaporator Assy 01002000044 01100100245 1
12 Wall Mounting Frame 01252043 01252484 1
13 Cross Flow Fan 10352059 10352056 1
14 Fan Motor 150120874 1501214603 1
15 Connecting pipe clamp 2611216401 2611216401 1
16 Rubber Plug (Water Tray) 76712012 76712012 1
17 Stepping Motor 1521212901 1521210701 1
18 Crank 73012005 73012005 1
19 Electric Box Assy 10000203159 10000204562 1
20 Axile Bush 10542036 10542036 1
21 Terminal Board 42011233 42011233 1
22 Jumper 4202021901 4202021905 1
23 Main Board 30145096 30145101 1
24 Electric Box Cover Sub-Assy 01402065 01402065 1
25 Shield Cover of Electric Box Cover 01592150 01592150 1
26 Electric Box Cover 20112207 20112207 1
27 Power Cord / / /
28 Connecting Cable 4002052317 4002052317 0
29 Remote Controller 30510468 30510468 1
30 Capacitor CBB61S 33010747 3301074712 1
31 Detecting plate(WIFI ) 30110154 30110144 1

Above data is subject to change without notice.

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Part Code
Description
NO. GWH09QB-K3DNB4G/I(WIFI) GWH09QB-K3DNC2G/I(WIFI) Qty
Product Code CB434N02304 CB439N00402
1 Front Panel Assy 00000200040 00000200040 1
2 Display Board 30565260 30565281 1
3 Front Case Assy 00000200040 00000200040 1
4 Helicoid Tongue 26112508 26112508 1
5 Left Axile Bush 10512037 10512037 1
6 Rear Case assy 20162010 20162010 1
7 Drainage Hose 0523001408 0523001408 1
8 Ring of Bearing 26152022 26152022 1
9 Evaporator Support 24212180 24212180 1
10 Cold Plasma Generator 1114001603 1114001603 1
11 Evaporator Assy 01002000044 01002000044 1
12 Wall Mounting Frame 01252043 01252043 1
13 Cross Flow Fan 10352059 10352059 1
14 Fan Motor 150120874 150120874 1
15 Connecting pipe clamp 2611216401 2611216401 1
16 Rubber Plug (Water Tray) 76712012 76712012 1
17 Stepping Motor 1521212901 1521212901 1
18 Crank 73012005 73012005 1
19 Electric Box Assy 10000203105 10000203603 1
20 Axile Bush 10542036 10542036 1
21 Terminal Board 42011233 42011233 1
22 Jumper 4202021904 4202021904 1
23 Main Board 30145096 30145096 1
24 Electric Box Cover Sub-Assy 0140206501 0140206501 1
25 Shield Cover of Electric Box Cover 01592150 01592150 1
26 Electric Box Cover 20112207 20112207 1
27 Power Cord / / /
28 Connecting Cable 4002052317 4002052317 0
29 Remote Controller 30510474 30510468 1
30 Capacitor CBB61S 33010747 33010747 1
31 Detecting plate(WIFI ) 30110154 30110154 1

Above data is subject to change without notice.

Installation and Maintenance 89

 Service Manual

Part Code
Description
NO. GWH09QB-K3DNC4G/I(WIFI) GWH09QB-K3DNB2G/I(WIFI) Qty
Product Code CB444N01202 CB432N02204
1 Front Panel Assy 00000200040 20000300019S 1
2 Display Board 30565260 30565260 1
3 Front Case Assy 00000200040 00000200040 1
4 Helicoid Tongue 26112508 26112508 1
5 Left Axile Bush 10512037 10512037 1
6 Rear Case assy 20162010 20162010 1
7 Drainage Hose 0523001408 0523001408 1
8 Ring of Bearing 26152022 26152022 1
9 Evaporator Support 24212180 24212180 1
10 Cold Plasma Generator 1114001603 1114001603 1
11 Evaporator Assy 01002000044 01002000044 1
12 Wall Mounting Frame 01252043 01252043 1
13 Cross Flow Fan 10352059 10352059 1
14 Fan Motor 150120874 150120874 1
15 Connecting pipe clamp 2611216401 2611216401 1
16 Rubber Plug (Water Tray) 76712012 76712012 1
17 Stepping Motor 1521212901 1521212901 1
18 Crank 73012005 73012005 1
19 Electric Box Assy 10000203105 10000203105 1
20 Axile Bush 10542036 10542036 1
21 Terminal Board 42011233 42011233 1
22 Jumper 4202021904 4202021904 1
23 Main Board 30145096 30145096 1
24 Electric Box Cover Sub-Assy 0140206501 0140206501 1
25 Shield Cover of Electric Box Cover 01592150 01592150 1
26 Electric Box Cover 20112207 20112207 1
27 Power Cord / / /
28 Connecting Cable 4002052317 4002052317 0
29 Remote Controller 30510474 30510474 1
30 Capacitor CBB61S 33010747 33010747 1
31 Detecting plate(WIFI ) 30110154 30110154 1

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Part Code
Description
NO. GWH12QC-K3DNB4G/I(WIFI) GWH12QC-K3DNC2G/I(WIFI) Qty
Product Code CB434N02103 CB439N00100
1 Front Panel Assy 00000200045 00000200045 1
2 Display Board 30565260 30565281 1
3 Front Case Assy 00000200045 00000200045 1
4 Helicoid Tongue 26112436 26112436 1
5 Left Axile Bush 10512037 10512037 1
6 Rear Case assy 00000100093 00000100093 1
7 Drainage Hose 05230014 05230014 1
8 Ring of Bearing 26152022 26152022 1
9 Evaporator Support 24212179 24212179 1
10 Cold Plasma Generator 1114001603 1114001603 1
11 Evaporator Assy 01100100245 01100100245 1
12 Wall Mounting Frame 01252484 01252484 1
13 Cross Flow Fan 10352056 10352056 1
14 Fan Motor 1501214603 1501214603 1
15 Connecting pipe clamp 2611216401 2611216401 1
16 Rubber Plug (Water Tray) 76712012 76712012 1
17 Stepping Motor 1521210701 1521210701 1
18 Crank 73012005 73012005 1
19 Electric Box Assy 10000204877 10000204251 1
20 Axile Bush 10542036 10542036 1
21 Terminal Board 42011233 42011233 1
22 Jumper 4202021914 4202021914 1
23 Main Board 30145101 30145101 1
24 Electric Box Cover Sub-Assy 0140206501 0140206501 1
25 Shield Cover of Electric Box Cover 01592150 01592150 1
26 Electric Box Cover 20112207 20112207 1
27 Power Cord / / /
28 Connecting Cable 4002052317 4002052317 0
29 Remote Controller 30510474 30510474 1
30 Capacitor CBB61S 3301074712 3301074712 1
31 Detecting plate(WIFI ) 30110144 30110144 1

Above data is subject to change without notice.

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Part Code
Description
NO. GWH12QC-K3DNB2G/I(WIFI) GWH12QC-K3DNC4G/I(WIFI) Qty
Product Code CB432N02103 CB444N01302
1 Front Panel Assy 20000300018S 20000300019S 1
2 Display Board 30565260 30565260 1
3 Front Case Assy 00000200045 00000200045 1
4 Helicoid Tongue 26112436 26112436 1
5 Left Axile Bush 10512037 10512037 1
6 Rear Case assy 00000100093 00000100093 1
7 Drainage Hose 05230014 05230014 1
8 Ring of Bearing 26152022 26152022 1
9 Evaporator Support 24212180 24212180 1
10 Cold Plasma Generator 1114001603 1114001603 1
11 Evaporator Assy 01100100245 01100100245 1
12 Wall Mounting Frame 01252484 01252484 1
13 Cross Flow Fan 10352056 10352056 1
14 Fan Motor 1501214603 1501214603 1
15 Connecting pipe clamp 2611216401 2611216401 1
16 Rubber Plug (Water Tray) 76712012 76712012 1
17 Stepping Motor 1521212901 1521212901 1
18 Crank 73012005 73012005 1
19 Electric Box Assy 10000204877 10000204879 1
20 Axile Bush 10542036 10542036 1
21 Terminal Board 42011233 42011233 1
22 Jumper 4202300104 4202021904 1
23 Main Board 30145101 30145101 1
24 Electric Box Cover Sub-Assy 0140206501 0140206501 1
25 Shield Cover of Electric Box Cover 01592150 01592150 1
26 Electric Box Cover 20112207 20112207 1
27 Power Cord / / /
28 Connecting Cable 4002052317 4002052317 0
29 Remote Controller 30510474 30510474 1
30 Capacitor CBB611A 3301074712 3301074712 1
31 Detecting plate(WIFI ) 30110144 30110144

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10.2 Outdoor Unit

The component picture is only for reference please refer to the actual product.

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Part Code
Description
NO. GWH09QB-K3DNA1G/O GWH12QC-K3DNA1G/O Qty
Product Code CB419W05501 CB419W05401
1 Electric Box Assy 10000100118 10000100120 1
2 Electric Box Sub-Assy 10000500049 10000500051 1
3 Main Board 30138000453 30138000456 1
4 Reactor 43130184 43130184 1
5 Terminal Board 42010313 42010313 1
6 Wire Clamp 71010003 71010003 1
7 Front Grill 22413027 22413027 1
8 Front Panel Assy 0153304802 0153304802 1
9 Axial Flow Fan 10333004 10333004 1
10 Chassis Sub-assy 0280330401P 02803304P 1
11 Fan Motor 1501308506 1501308506 1
12 Top Cover Sub-Assy 01253073 01253073 1
13 Motor Support 01703104 0170310401 1
14 Condenser Assy 01100200141 01100200142 1
15 Rear Grill 01473009 01473009 1
16 Electric Expand Valve Fitting 4300876701 4300876701 1
17 Electronic Expansion Valve 07135228 07135228 1
18 Valve 07100003 07100003 1
19 Big Handle 262334332 262334332 1
20 Cut off Valve Assy 07133474 07133474 1
21 Valve Support 0171314201P 0171314201P 1
22 Right Side Plate Sub-Assy 0130317801 0130317801 1
23 4-Way Valve Assy 03015200074 03015200075 1
24 Clapboard Sub-Assy 0123338502 0123338502 1
25 Magnet Coil 4300040050 4300040050 1
26 Compressor and Fittings 0010322402 0010322402 1
27 Electrical Heater 7661281401 7661281401 1
28 Drainage Connecter 06123401 06123401 1
29 Electrical Heater (Chassis) 7651000414 7651000414 1

Above data is subject to change without notice.

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11. Removal Procedure

Caution: discharge the refrigerant
11.1 Removal Procedure of Indoor Unit completely before removal.

Step Procedure

1. Remove filter assembly

Front panel

Open the front panel. Push the left filter

and right filter until they are separate from
the groove on the front panel. Front
Remove the left filter and right filter case
respectively. Left filter

Groove Right filter

2. Remove horizontal louver

Push out the axile bush on horizontal

louver. Bend the horizontal louver with
hand and then separate the horizontal
louver from the crankshaft of step motor
to remove it.
Location of step motor
Horizontal louver
Axile bush

3. Remove panel and display

A1/B6/C2display

Screws Panel
a A1/B6/C2 display: Screw off the 2 Front panel
screws that are locking the display board.
Separate the display board from the front
panel.
C4 display: Screw off the 2 screws that
are locking the display board.
This display can be disassembled only
after removing the front case (refer to step
5 of disassembly).
C4display Panel rotation
A5/B4 display: Screw off the 2 Screws
screws that are locking the display board.
Groove
A5/B4 display
b Separate the panel rotation shaft from
the groove fixing the front panel and then
removes the front panel.

Screws

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Step Procedure

4. Remove electric box cover 2 and detecting plate(WIFI)

Electric box cover 2

Remove the screws on the electric box Screw

cover 2 and detecting plate(WIFI), then
remove the electric box cover 2 and
detecting plate(WIFI).

Note: Screws
The position of detection board（WIFI）
may be different for -different models.

Detecting plate
(WIFI)
For 12K For 09K

5. Remove front case sub-assy

Screws

a Remove the screws fixing front case.

Note:
1.Open the screw caps before removing
the screws around the air outlet.
2.The quantity of screws fixing the front
case sub-assy is different for different
models.
Screw

Clasps

b Loosen the connection clasps between Front case

front case sub-assy and bottom case. Lift sub-assy
up the front case sub-assy and take it out.

6. Remove vertical louver

Loosen the connection clasps between

vertical louver and bottom case to remove
vertical louver. Bottom
case

Vertical
louver

Clasps Vertical
louver

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Step Procedure

7. Remove electric box assy

Screw

a Loosen the connection clasps between

shield cover of electric box sub-assy and Clasps
electric box, and then remove the shield
cover of electric box sub-assy.
Remove the screw fixing electric box assy .

Electric box
Shield cover of electric
box sub-assy

Indoor tube
temperature
Grounding screw sensor Electric box assy
b ① Take off the water retaining sheet.
Remove the cold plasma generator by
screwing off the locking screw on the
generator.
② Take off the indoor tube temperature Cold plasma
sensor. generator
③ Screw off 1 grounding screw. Wiring
④ Remove the wiring terminals of motor and terminal
stepping motor. Screw
of motor
⑤ Remove the electric box assy.
Water retaining Wiring
sheet terminal
of stepping
motor

Screw
Main board
c Twist off the screws that are locking
each lead wire and rotate the electric
box assy.
Twist off the screws that are locking the
wire clip. Loosen the power cord and
remove its wiring terminal. Lift up the
main board and take it off.

Power cord

Screw

Wire clip

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 Service Manual

Step Procedure

Instruction: Some wiring terminal of this

product is with lock catch and other devices. circlip
The pulling method is as below:
holder
1.Remove the soft sheath for some terminals
at first, hold the circlip and then pull out the
terminals.
soft sheath connector
2.Pull out the holder for some terminals at
first (holder is not available for some wiring
terminal), hold the connector and then pull the
terminal.

8. Remove evaporator assy Screws Evaporator assy

a Remove 3 screws fixing evaporator assy.

Connection pipe clamp

b At the back of the unit, remove the Screw
screw fixing connection pipe clamp and
then remove the connection pipe clamp.

Groove
Bottom case
c First remove the left side of the evaporator
from the groove of bottom case and then
remove the right side from the clasp on
the bottom case.
Clasp
Evaporator assy

Connection pipe

d Adjust the position of connection pipe

on evaporator slightly and then lift the
evaporator upwards to remove it.

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Step Procedure

9. Remove motor and cross flow blade

a Remove the screws fixing motor clamp

Screws
and then remove the motor clamp.

Motor clamp

Cross flow
b Remove the screws at the connection Screw
place of cross flow blade and motor; lift Holder Motor
the motor and cross flow blade upwards sub-assy
to remove them.
Remove the bearing holder sub-assy.
Remove the screw fixing step motor and
then remove the step motor.

Screws
Step motor

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11.2 Removal Procedure of Outdoor Unit

Step Procedure

1. Remove big handle

Right side plate

Remove the screw fixing big handle; slide out

the big handle upwards to make the clasp of
big handle separate from the groove of right
side plate, and then remove the big handle.
Screw

Big handle

2. Remove top panel

Screws

Top panel
Remove the screws fixing top panel and
then remove the top panel.

Screw

3. Remove front grille

Front grille

Remove connection screws between the front

grille and the front panel. Then remove the
front grille.
Screws

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Step Procedure

4. Remove the front cover

Screws

Screw off the screws that are locking the front

cover. Then take it off.

Screws
Screws

Front cover

Screws

5. Remove axial flow blade

Remove the nut fixing axial flow blade and

then remove the axial flow blade.

Nut

Axial flow blade

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Step Procedure

6. Remove protective grille and right side plate

Remove the screws 1 fixing protective

grille and then remove the protective
Protective
grille.
grille

Screws 2

Screws 1

Right side plate

Right side plate

Remove the screws 2 fixing right side
plate and then remove the right side plate.

Screws 2

7. Remove electric box assy

Screws

Remove the screws fixing electric box

assy ; pull out each wiring terminal; lift the
electric box assy upwards to remove it. Electric box
assy
Note:
When pulling out the wiring terminal, pay
attention to loose the clasp and dont pull
it so hard.

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Step Procedure

8. Remove 4-way valve assy

Unsolder the spot weld of 4-way valve assy,

compressor and condenser, and then remove
the 4-way valve assy .
4-way valve assy
Note:
When unsoldering the spot weld, wrap the
4-way valve with wet cloth completely to avoid
damaging the valve due to high temperature.
Spot weld

9. Remove motor

Motor

Remove the screws fixing motor and then

remove the motor.

Screws

10. Remove motor support Motor support

Remove the screws fixing motor support and

then remove the motor support.

Screws

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Step Procedure

11. Remove gas valve and liquid valve

Remove two screws fixing the gas valve, then

remove the gas valve.

Remove two screws fixing the liquid valve,

then remove the liquid valve.

Liquid valve

Screws
Gas valve

Screws

12. Remove clapboard

Clapboard

Remove the screws fixing clapboard and

then remove the clapboard.
Screws

13. Remove the valve support

Screw off the screws that are locking the

valve support. Then remove it.

Valve support

Screws

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Step Procedure

16. Remove compressor

Remove 3 foot nuts on compressor, and then

remove the compressor.

Note:
Protect the ports of discharge pipe and
suction pipe to avoid foreign objects to
enter it.
Compressor

Foot nuts

17. Remove condenser

Remove one screw fixing the condenser,

then remove the condenser.

Condenser

Screw

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Appendix:
Appendix 1: Reference Sheet of Celsius and Fahrenheit
Conversion formula for Fahrenheit degree and Celsius degree: Tf=Tcx1.8+32
Set temperature
Fahrenheit Fahrenheit Fahrenheit
display Fahrenheit display Fahrenheit display Fahrenheit
Celsius（℃） Celsius（℃） Celsius（℃）
temperature （℉） temperature （℉） temperature （℉）
（℉） （℉） （℉）
61 60.8 16 69/70 69.8 21 78/79 78.8 26
62/63 62.6 17 71/72 71.6 22 80/81 80.6 27
64/65 64.4 18 73/74 73.4 23 82/83 82.4 28
66/67 66.2 19 75/76 75.2 24 84/85 84.2 29
68 68 20 77 77 25 86 86 30
Ambient temperature
Fahrenheit Fahrenheit Fahrenheit
display Fahrenheit display Fahrenheit display Fahrenheit
Celsius（℃） Celsius（℃） Celsius（℃）
temperature （℉） temperature （℉） temperature （℉）
（℉） （℉） （℉）
32/33 32 0 55/56 55.4 13 79/80 78.8 26
34/35 33.8 1 57/58 57.2 14 81 80.6 27
36 35.6 2 59/60 59 15 82/83 82.4 28
37/38 37.4 3 61/62 60.8 16 84/85 84.2 29
39/40 39.2 4 63 62.6 17 86/87 86 30
41/42 41 5 64/65 64.4 18 88/89 87.8 31
43/44 42.8 6 66/67 66.2 19 90 89.6 32
45 44.6 7 68/69 68 20 91/92 91.4 33
46/47 46.4 8 70/71 69.8 21 93/94 93.2 34
48/49 48.2 9 72 71.6 22 95/96 95 35
50/51 50 10 73/74 73.4 23 97/98 96.8 36
52/53 51.8 11 75/76 75.2 24 99 98.6 37
54 53.6 12 77/78 77 25

Appendix 2: Configuration of Connection Pipe

1.Standard length of connection pipe Max length of Max height
Cooling capacity
connection pipe difference
● 5m, 7.5m, 8m.
5000 Btu/h(1465 W) 15 m 5m
2.Min. length of connection pipe is 3m.
7000 Btu/h(2051 W) 15 m 5m
3.Max. length of connection pipe and max. high difference.
9000 Btu/h(2637 W) 15 m 10 m
4.The additional refrigerant oil and refrigerant charging required after 12000 Btu/h(3516 W) 20 m 10 m
prolonging connection pipe 18000 Btu/h(5274 W) 25 m 10 m
● After the length of connection pipe is prolonged for 10m at the basis 24000 Btu/h(7032 W) 25 m 10 m
of standard length, you should add 5ml of refrigerant oil for each 28000 Btu/h(8204 W) 30 m 10 m
additional 5m of connection pipe. 36000 Btu/h(10548 W) 30 m 20 m
● The calculation method of additional refrigerant charging amount (on 42000 Btu/h(12306 W) 30 m 20 m
the basis of liquid pipe): 48000 Btu/h(14064 W) 30 m 20 m
● When the length of connection pipe is above 5m, add refrigerant according to the prolonged length of liquid pipe. The additional
refrigerant charging amount per meter is different according to the diameter of liquid pipe. See the following sheet.
● Additional refrigerant charging amount = prolonged length of liquid pipe X additional refrigerant charging amount per meter
Additional refrigerant charging amount for R22, R407C, R410A and R134a
Diameter of connection pipe Outdoor unit throttle
Liquid pipe(mm) Gas pipe(mm) Cooling only(g/m) Cooling and heating(g/m)
Ф6 Ф9.5 or Ф12 15 20
Ф6 or Ф9.5 Ф16 or Ф19 15 20
Ф12 Ф19 or Ф22.2 30 120
Ф16 Ф25.4 or Ф31.8 60 120
Ф19 / 250 250
Ф22.2 / 350 350

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Appendix 3: Pipe Expanding Method

Pipe
Note:

Improper pipe expanding is the main cause of refrigerant leakage.Please Pipe cutter
expand the pipe according to the following steps:
Leaning Uneven Burr
A:Cut the pip
● Confirm the pipe length according to the distance of indoor unit and outdoor unit.
● Cut the required pipe with pipe cutter.

B:Remove the burrs Pipe

● Remove the burrs with shaper and prevent the burrs from getting into the pipe. Shaper

Downwards
C:Put on suitable insulating pipe

D:Put on the union nut Union pipe

● Remove the union nut on the indoor connection pipe and outdoor valve; install
the union nut on the pipe. Pipe

E:Expand the port

● Expand the port with expander.
Hard
Note: mold
Expander
● "A" is different according to the diameter, please refer to the sheet below:
A(mm) Pipe
Outer diameter(mm)
Max Min
Ф6 - 6.35 (1/4") 1.3 0.7
Ф9.52 (3/8") 1.6 1.0
Ф12 - 12.70 (1/2") 1.8 1.0
Ф16 - 15.88 (5/8") 2.4 2.2

Smooth surface
F:Inspection
● Check the quality of expanding port. If there is any blemish, expand the
Improper expanding
port again according to the steps above.

leaning damaged crack uneven

surface thickness
The length is equal

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Appendix 4: List of Resistance for Temperature Sensor

Resistance Table of Ambient Temperature Sensor for Indoor and Outdoor (15K)

Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ)

-19 138.1 20 18.75 59 3.848 98 1.071
-18 128.6 21 17.93 60 3.711 99 1.039
-17 121.6 22 17.14 61 3.579 100 1.009
-16 115 23 16.39 62 3.454 101 0.98
-15 108.7 24 15.68 63 3.333 102 0.952
-14 102.9 25 15 64 3.217 103 0.925
-13 97.4 26 14.36 65 3.105 104 0.898
-12 92.22 27 13.74 66 2.998 105 0.873
-11 87.35 28 13.16 67 2.896 106 0.848
-10 82.75 29 12.6 68 2.797 107 0.825
-9 78.43 30 12.07 69 2.702 108 0.802
-8 74.35 31 11.57 70 2.611 109 0.779
-7 70.5 32 11.09 71 2.523 110 0.758
-6 66.88 33 10.63 72 2.439 111 0.737
-5 63.46 34 10.2 73 2.358 112 0.717
-4 60.23 35 9.779 74 2.28 113 0.697
-3 57.18 36 9.382 75 2.206 114 0.678
-2 54.31 37 9.003 76 2.133 115 0.66
-1 51.59 38 8.642 77 2.064 116 0.642
0 49.02 39 8.297 78 1.997 117 0.625
1 46.6 40 7.967 79 1.933 118 0.608
2 44.31 41 7.653 80 1.871 119 0.592
3 42.14 42 7.352 81 1.811 120 0.577
4 40.09 43 7.065 82 1.754 121 0.561
5 38.15 44 6.791 83 1.699 122 0.547
6 36.32 45 6.529 84 1.645 123 0.532
7 34.58 46 6.278 85 1.594 124 0.519
8 32.94 47 6.038 86 1.544 125 0.505
9 31.38 48 5.809 87 1.497 126 0.492
10 29.9 49 5.589 88 1.451 127 0.48
11 28.51 50 5.379 89 1.408 128 0.467
12 27.18 51 5.197 90 1.363 129 0.456
13 25.92 52 4.986 91 1.322 130 0.444
14 24.73 53 4.802 92 1.282 131 0.433
15 23.6 54 4.625 93 1.244 132 0.422
16 22.53 55 4.456 94 1.207 133 0.412
17 21.51 56 4.294 95 1.171 134 0.401
18 20.54 57 4.139 96 1.136 135 0.391
19 19.63 58 3.99 97 1.103 136 0.382

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Resistance Table of Tube Temperature Sensors for Indoor and Outdoor (20K)

Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ)

-19 181.4 20 25.01 59 5.13 98 1.427
-18 171.4 21 23.9 60 4.948 99 1.386
-17 162.1 22 22.85 61 4.773 100 1.346
-16 153.3 23 21.85 62 4.605 101 1.307
-15 145 24 20.9 63 4.443 102 1.269
-14 137.2 25 20 64 4.289 103 1.233
-13 129.9 26 19.14 65 4.14 104 1.198
-12 123 27 18.13 66 3.998 105 1.164
-11 116.5 28 17.55 67 3.861 106 1.131
-10 110.3 29 16.8 68 3.729 107 1.099
-9 104.6 30 16.1 69 3.603 108 1.069
-8 99.13 31 15.43 70 3.481 109 1.039
-7 94 32 14.79 71 3.364 110 1.01
-6 89.17 33 14.18 72 3.252 111 0.983
-5 84.61 34 13.59 73 3.144 112 0.956
-4 80.31 35 13.04 74 3.04 113 0.93
-3 76.24 36 12.51 75 2.94 114 0.904
-2 72.41 37 12 76 2.844 115 0.88
-1 68.79 38 11.52 77 2.752 116 0.856
0 65.37 39 11.06 78 2.663 117 0.833
1 62.13 40 10.62 79 2.577 118 0.811
2 59.08 41 10.2 80 2.495 119 0.77
3 56.19 42 9.803 81 2.415 120 0.769
4 53.46 43 9.42 82 2.339 121 0.746
5 50.87 44 9.054 83 2.265 122 0.729
6 48.42 45 8.705 84 2.194 123 0.71
7 46.11 46 8.37 85 2.125 124 0.692
8 43.92 47 8.051 86 2.059 125 0.674
9 41.84 48 7.745 87 1.996 126 0.658
10 39.87 49 7.453 88 1.934 127 0.64
11 38.01 50 7.173 89 1.875 128 0.623
12 36.24 51 6.905 90 1.818 129 0.607
13 34.57 52 6.648 91 1.736 130 0.592
14 32.98 53 6.403 92 1.71 131 0.577
15 31.47 54 6.167 93 1.658 132 0.563
16 30.04 55 5.942 94 1.609 133 0.549
17 28.68 56 5.726 95 1.561 134 0.535
18 27.39 57 5.519 96 1.515 135 0.521
19 26.17 58 5.32 97 1.47 136 0.509

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Resistance Table of Discharge Temperature Sensor for Outdoor (50K)

Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ) Temp(oC) Resistance(kΩ)

-29 853.5 10 98 49 18.34 88 4.75
-28 799.8 11 93.42 50 17.65 89 4.61
-27 750 12 89.07 51 16.99 90 4.47
-26 703.8 13 84.95 52 16.36 91 4.33
-25 660.8 14 81.05 53 15.75 92 4.20
-24 620.8 15 77.35 54 15.17 93 4.08
-23 580.6 16 73.83 55 14.62 94 3.96
-22 548.9 17 70.5 56 14.09 95 3.84
-21 516.6 18 67.34 57 13.58 96 3.73
-20 486.5 19 64.33 58 13.09 97 3.62
-19 458.3 20 61.48 59 12.62 98 3.51
-18 432 21 58.77 60 12.17 99 3.41
-17 407.4 22 56.19 61 11.74 100 3.32
-16 384.5 23 53.74 62 11.32 101 3.22
-15 362.9 24 51.41 63 10.93 102 3.13
-14 342.8 25 49.19 64 10.54 103 3.04
-13 323.9 26 47.08 65 10.18 104 2.96
-12 306.2 27 45.07 66 9.83 105 2.87
-11 289.6 28 43.16 67 9.49 106 2.79
-10 274 29 41.34 68 9.17 107 2.72
-9 259.3 30 39.61 69 8.85 108 2.64
-8 245.6 31 37.96 70 8.56 109 2.57
-7 232.6 32 36.38 71 8.27 110 2.50
-6 220.5 33 34.88 72 7.99 111 2.43
-5 209 34 33.45 73 7.73 112 2.37
-4 198.3 35 32.09 74 7.47 113 2.30
-3 199.1 36 30.79 75 7.22 114 2.24
-2 178.5 37 29.54 76 7.00 115 2.18
-1 169.5 38 28.36 77 6.76 116 2.12
0 161 39 27.23 78 6.54 117 2.07
1 153 40 26.15 79 6.33 118 2.02
2 145.4 41 25.11 80 6.13 119 1.96
3 138.3 42 24.13 81 5.93 120 1.91
4 131.5 43 23.19 82 5.75 121 1.86
5 125.1 44 22.29 83 5.57 122 1.82
6 119.1 45 21.43 84 5.39 123 1.77
7 113.4 46 20.6 85 5.22 124 1.73
8 108 47 19.81 86 5.06 125 1.68
9 102.8 48 19.06 87 4.90 126 1.64

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 JF00302634

GREE ELECTRIC APPLIANCES,INC.OF ZHUHAI

Add: West Jinji Rd, Qianshan, Zhuhai, Guangdong, China 519070
Tel: (+86-756) 8522218 Fax: (+86-756) 8669426
Email: [email protected] Http://www.gree.com

HONG KONG GREE ELECTRIC APPLIANCES SALES LIMITED

Add: Unit 2612,26/F.,Miramar Tower 132 Nathan Road,TST,Kowloon,HK
Tel: (852) 31658898 Fax: (852) 31651029