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Samsung UN55C8000XFXZA Fast Track Guide

This document provides troubleshooting information for a Samsung TV model UN55C8000XFXZA. It includes 3 sections: 1) Service bulletins for common issues like the TV changing channels by itself and their fixes. 2) Wiring diagrams and part numbers for boards and components. It describes the power on sequence and a method to force the backlight on without the main board. 3) Troubleshooting tips for video problems which include using test patterns and service mode to isolate issues, as well as examples of common screen errors and their potential causes.

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Joel Santos
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308 views4 pages

Samsung UN55C8000XFXZA Fast Track Guide

This document provides troubleshooting information for a Samsung TV model UN55C8000XFXZA. It includes 3 sections: 1) Service bulletins for common issues like the TV changing channels by itself and their fixes. 2) Wiring diagrams and part numbers for boards and components. It describes the power on sequence and a method to force the backlight on without the main board. 3) Troubleshooting tips for video problems which include using test patterns and service mode to isolate issues, as well as examples of common screen errors and their potential causes.

Uploaded by

Joel Santos
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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UN55C8000XFXZA Fast Track Troubleshooting Manual Rev –1/11/12

SERVICE BULLETINS

TV changes channel, volume or


source by itself - ASC20101102002

FIX: Re-dress the function PCB wire


Insert Photo of TV Board Layout Main harness correctly (check for pinched
SMPS wires)
Include Board Assy names (as appearing in parts) and any
special labels/items (i.e. Plasma voltage label)
Woofer Version Parts No Short Description
ALL BN44-00363A Power PCB

ALL BN81-04368A T-CON PCB


T-CON ALL BN94-02696B Main PCB
Speaker (below Bracket) Speaker
ALL BN96-14056D Function & IR PCB

ALL BN07-00873A Panel


HELP : 1-888-751-4086 (Tech Support) FIRMWARE
GSPN 2/21/2011 ALL BN63-06543B Back Bottom Cover
http://gspn3.samsungcsportal.com (T-VALAUSC, 1035.0) ALL BN96-13127A Rear Cover
Reason: Support Netflix 2.1 and MLB.tv
PLUS ONE apps. Support new TV camera (Model: ALL BN96-13131A Stand Guide
http://my.plus1solutions.net/clientPortals/samsung CY-STC1100). Add "3D Optimize" option ALL BN96-13133A Stand Base
on Menu for better 3D image.(Only
HOT TIPS LCD/LED TV) ALL BN96-13332A Front Cover
Power On Problems: (see page 2) Previous: 1032.0 ALL BN40-00164A Tuner
Video Problems: (see page 3.4) Prevents :
Other: -USB Power Overload' message pops up ALL BN59-01055A Remote
HDMI Bleed-over even USB port is not connected ALL BN96-12723R LVDS Cable
-Plug & Play is displayed upon power up.
1
Verify Part Numbers are Current
UN55C8000XFXZA Fast Track Troubleshooting Manual

CN 201
1 12V 10 GND

2 NC 11 5.3V

3 12V 12 GND

4 BL ON 13 5.3V

Wiring Diagram 5 12V 14 5.3V


Include Connector Numbers , References, and 6 NC 15 VAMP
Locations. 7 GND 16 STBY

8 NC 17 VAMP

9 GND 18 PS_ON

Power On Sequence: To Force Backlight On


1. Standby Voltages: CN201-16 (5V) without Main Board :
2. Power On probable error on CN201-18 1. Remove Power Cord
P_ON/OFF ) 2. Disconnect CN201
3. Low Voltage Supplies On CN201- 1, 3, 5, 3. Plug In Power Cord
11, 13, 14, 15, 17 4. Backlight should be
4. Back Light Supply On CN201 - 4 on immediately.
2
Fast Track Troubleshooting Manual
TROUBLESHOOTING VIDEO PROBLEMS 2011 LED 8000 Series
1. Verify Video Operation
a. Customer Picture Test (models available)
b. “Display” (If display is OK source is suspected)
C. Substitute with known good Source
(external DVD or Signal Generator)

2. Using Test Patterns in Service Mode


- ENTER SERVICE MODE –
1. Select an active source signal. (HDMI preferred)
Test Pattern may rely on signal source to appear.
Customer Remote Service Remote
2. Power off 2. Power On
3. Mute, 182, Power 3. Info, Factory

2010 Models
1. Select an active source signal. (HDMI preferred)
FBE Test Pattern may rely on signal source to appear.
2. Access Service Mode
3. Access SVC
4. Access Test Patterns
5. Access Genoa-P
6. Check Test Patterns
7. If OK suspect input Source
FRC 8. Access Napoli
9. Check Test Patterns
1.Check OSD & Customer Picture Test. 10. If OK and Genoa-P was not good
2. Access SVC Mode (with source signal) Suspect Main Board or LVDS Cable
3. Activate FBE Test Patterns & Verify.
4. Activate FRC Test Patterns & Verify. 3
Fast Track Troubleshooting Manual
ON SCREEN FAILURE EXAMPLES:
ALIGNMENTS:
1. Check/Set Option Bytes:

If Picture & Display errors Green lines or a green screen


Defective Main Board, LVDS, defective main board , LVDS , or
T-CON.
or T-CON

2. Check/Perform Firmware Upgrade for


all repairs.
3. Perform reset in Service Mode &
Plug and Play if Main board is replaced.
SPECIAL NOTES:
Inform customer of reset of all
Pixelization can be caused by the main board
but is more commonly a source error Settings if Main Board or Panel is replaced.

Option
Audio Local Exhibition
Type Model Tuner Region DDR Light Effect Ch Table Country Front Color
AMP Set Mode
55A2UF8E UC8000 SEMCO - - ON - SAMEX USA W-Milky - -

Vertical or Horizontal Lines :Defective


Panel likely but also T-CON, LVDS, or Main
Board. Use Test Patterns in Factory Service 4
Mode to determine error)

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