R27A R27V
R27 Series Door Phone User Manual
About This Manual
Thank you for choosing Akuvox’s R27A/V door phone. This manual is intended for end users who need to properly configure the
door phone. This manual is applicable to 27.0.3.xx version, and it provides an overview of the most essential functions and features
of the product. Please visit Akuvox forum or consult technical support for any new information or latest firmware.
Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
Content
1. Product Overview............................................................................................................................................................................................... 1
1.1. Product Description.................................................................................................................................................................................... 1
1.2. Connector Introduction...............................................................................................................................................................................1
2. Daily Use............................................................................................................................................................................................................... 3
2.1. Make a Call.................................................................................................................................................................................................. 3
2.2. Receive a Call............................................................................................................................................................................................. 3
2.3. Unlock...........................................................................................................................................................................................................4
2.3.1. Unlock by Public Pin Codes............................................................................................................................................................4
2.3.2. Unlock by Private Pin Codes.......................................................................................................................................................... 4
2.3.3. Unlock by RFID Cards (Optional).................................................................................................................................................. 5
2.3.4. Unlock by DTMF Codes.................................................................................................................................................................. 5
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1. Product Overview
1.1. Product Description
Akuvox R27 is a SIP-compliant, hands-free and video door phone.
It can be connected with Akuvox indoor monitors for remote access
controlling and monitoring. Users can communicate with visitors via
audio and video calls, and unlock the door if they need. Users can
also use RFID cards to unlock the door (R27A only). It is applicable
Figure 1.1 Product Description
in villas, offices and so on.
1.2. Connector Introduction
Ethernet (POE): Ethernet (POE) connector which it can provide
both power and network connection.
12V/GND: External power supply terminal if POE connector is not
available.
RS485A/B: RS485 terminal.
Figure 1.2-1 R27’s interface
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WG_D0/WG_D1: Wiegand terminal.
DOORA/B/C: Trigger signal input terminal.
RelayA/B/C (NO/NC/COM): Relay control terminal.
12V_OUT/GND_OUT: Power output terminal.
Note: The general door phone interface diagram is only for
reference.
Figure 1.2-2 General interface
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2. Daily Use
2.1. Make a Call
In the idle interface, press the SIP account or IP address and “Dial
key” to make a call.
Management center call ： Users can make a speed dial to
management center by pressing “Management center key.”
2.2. Receive a Call
R27 will auto answer the incoming call by default. If users disable
auto answer function, they can press “Dial key” to answer the
incoming call.
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2.3. Unlock
2.3.1. Unlock by Public Pin Codes
Users can unlock doors by using predefined public pin code. Press
“#,” public pin code, “#” to unlock, and then users will hear “The
door is now opened.” If users press wrong public pin code, the
screen will show “Incorrect Code.” The default public pin code is
33333333. The default public pin code is 8 digits, and it can be
changed to 3 to 8 digits.
2.3.2. Unlock by Private Pin Codes
Users can unlock doors by using predefined private pin code. Press
“#,” private pin code, “#” to unlock, and then users will hear “The
door is now opened.” If users press wrong private pin code, the
screen will show “Incorrect Code.” The default private pin code is 8
digits, and it can be changed to 3 to 8 digits.
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2.3.3. Unlock by RFID Cards (Optional)
Place the predefined user cards in RFID card reader to unlock.
Under normal conditions, R27A will announce “The door is now
opened.” If the card has not been registered, R27A will show
“Unauthorized.” Both 13.56MHz and 125KHz RFID cards are
supported on R27A.
2.3.4. Unlock by DTMF Codes
Users can press the predefined DTMF code from an answer unit to
remotely unlock the door during the call. Users will also hear “The
door is now opened.”
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Abbreviations
ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System
Auto: Automatically FTP: File Transfer Protocol
AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground
ACD: Automatic Call Distribution HTTP: Hypertext Transfer Protocol
Autop: Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure
AES: Advanced Encryption Standard IP: Internet Protocol
BLF: Busy Lamp Field ID: Identification
COM: Common IR: Infrared
CPE: Customer Premise Equipment LCD: Liquid Crystal Display
CWMP: CPE WAN Management Protocol LED: Light Emitting Diode
DTMF: Dual Tone Multi-Frequency MAX: Maximum
DHCP: Dynamic Host Configuration Protocol POE: Power Over Ethernet
DNS: Domain Name System PCMA: Pulse Code Modulation A-Law
DND: Do Not Disturb PCMU: Pulse Code Modulation µ-Law
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PCAP: Packet Capture SIP: Session Initiation Protocol
PNP: Plug and Play SNMP: Simple Network Management Protocol
RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT
RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol
RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center
MPEG: Moving Picture Experts Group TR069: Technical Report069
MWI: Message Waiting Indicator TCP: Transmission Control Protocol
NO: Normal Opened TLS: Transport Layer Security
NC: Normal Connected TFTP: Trivial File Transfer Protocol
NTP: Network Time Protocol UDP: User Datagram Protocol
NAT: Network Address Translation URL: Uniform Resource Locator
NVR: Network Video Recorder VLAN: Virtual Local Area Network
ONVIF: Open Network Video Interface Forum WG: Wiegand
Contact us
For more information about the product, please visit us at www.akuvox.com or feel free to contact us by
Sales email: [email protected]
Technical support email: [email protected]
Telephone: +86-592-2133061 ext.7694/8162
We highly appreciate your feedback about our products.
