ICICI Bank NRI Credit Card

M E M B E R S H I P G U I D E
THE PERFECT COMPLEMENT
FOR A LIFE LESS ORDINARY

A tribute to the brilliant and dynamic nature of

the sapphire gemstone. A gateway to the finest
privileges and rewards hand-picked for the true
connoisseur of life.

Welcome to the next level of Credit Card privilege.

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 THE LINE-UP OF PRIVILEGES

FEES AND USAGE .................................. 03 PRIVILEGES OF YOUR ICICI BANK NRI

ICICI BANK REWARDS.............................. 04 SAPPHIRO MASTERCARD CREDIT CARD.... 11
ICICI BANK CREDIT CARDS ICICI BANK CULINARY TREATS .................. 12
EXPERIENCE............................................ 05
BENEFITS FOR YOUR CONVENIENCE......... 13
TRAVEL..................................................... 06
AT YOUR SERVICE....................................... 14
ENTERTAINMENT ................................... 07
GOLF........................................................ 08
ASSURANCE........................................... 09
CONCIERGE............................................ 10

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 JOINING FEES AND ANNUAL FEES

• Joining Fee: `6,500 + Goods and Service Tax

• Annual Fee (From 2nd year): `3,500 + Goods and Service Tax. If the spends on your ICICI Bank NRI Sapphiro
Credit Card are `6,00,000 or more during an anniversary year, the Annual Fee for the subsequent year shall
be reversed.

TERMS & CONDITIONS:

• ICICI Bank NRI Sapphiro Credit Card can be used for domestic transactions (transaction currency: INR and Merchant Registered Country: INDIA) only.
• Your Credit Card Bill Payment will be done by Auto Debiting your NRE/NRO (whichever is linked) account. We request you to maintain adequate
balance in your account on Due Date. In case the due date falls on a Sunday or a holiday, the amount would be automatically debited on the next
working day.

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A REWARDS PLAN THAT
KNOWS NO LIMITS

The ICICI Bank NRI Sapphiro has been specifically designed to

deliver higher rewards catering to your lifestyle.
Enjoy limitless ICICI Bank Rewards – India’s largest and
Europe’s most popular loyalty programme.

Earn everyday
With rewards up to 2 reward points* for every `100 spent, make
every purchase count.

Earn 1 reward point for every `100 spent on utilities and

insurance categories.

*No reward points will accrue on fuel transactions.

*Rewards are subject to availability. 04

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A ONCE-IN-A-LIFETIME EXPERIENCE
EVERY TIME

A truly acclaimed life is rarely about what you own but

more about what you have experienced.

We present to you ‘ICICI Bank Credit Cards Experience’,

an exclusive programme designed to provide superior
value and benefits relevant to your lifestyle choices. With
a selection of offerings across categories including golf,
travel, entertainment and spa, this programme is crafted
to ensure that every moment of your life is a memorable
experience.

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 ICICI Bank Credit Cards

Tr a v e l & S t a y s

YOUR FIRST CLASS EXPERIENCE BEGINS EVEN

BEFORE THE FLIGHT DOES

We know your travel schedule tends to be hectic.

Enjoy the unmatched advantage of your complimentary
DragonPass, enhance your airport lounge experience
with the all new feature of 2 complimentary spa sessions
at select airports in India every year, through complimentary
Dreamfolks DragonPass membership, the world’s first
all-in-one Digital Airport platform.
Discover a new way to experience the airport with exciting
offers from shopping, restaurants to limos on DragonPass app.

• The USD 99 annual membership fee for DragonPass is

complimentary.

• For more details on DragonPass, please visit

www.en. dragonpass.com.cn.
• For updates on lounge visit charges and programme Terms
& Conditions, please log on to www.icicibank.com.

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 ICICI Bank Credit Cards

Entertainment

It's entertainment like never before. With complimentary movie To book, Log on to www.bookmyshow.com
and event tickets, experience the privilege which is truly worth
the red carpet. Successful booking is on first come first serve basis and is
COMPLIMENTARY MOVIE/SPORTS/THEATRE/ subject to daily stock availability. For offer details and Terms
MUSIC EVENT TICKETS and Conditions, please visit www.icicibank.com

Book one movie or non-movie/event ticket and get up to Rs.

500 off on the second ticket on www.bookmyshow.com, up to
2 times in a month.

For offer details & Terms and Conditions, please visit

www.icicibank.com

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 ICICI Bank Credit Cards

Golf

Gear up for a golfing experience like no other. Perfect your

swing with exclusive access to over 100 of the most
celebrated golfing greens in India.
As an ICICI Bank NRI Sapphiro Credit Card member, you are
entitled to a complimentary round/ lesson of golf every month for
every `50,000 retail spend on your card in the previous calendar
month, maximum up to 4 rounds/lessons per month. The golf
rounds/lessons will be valid in domestic golf courses in India only.

To book your game:

• Simply visit teetimes.golftripz.com and create a Golftripz

account using the same email ID as registered with ICICI Bank
Credit Cards.
• The complimentary round of golf will be visible in your Golftripz
account after the 10th day of the next month. This will be
available for you to play anytime in the next 2 months.
• Explore available tee time slots at leisure and make your
preferred booking.
• Track all your bookings online.

• You may also call i-Assist, our 24x7 concierge service at

1800-26-70731 (toll free for MTNL/BSNL lines) or 022-67872016
(standard call charges applicable), for assistance with online
booking.

For complete list of domestic golf courses, please visit the

*

Credit Cards section at www.icicibank.com. This service is

provided by a third party engaged by ICICI Bank. Terms and
Conditions of ICICI Bank and third party apply.

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 ICICI Bank Credit Cards

Assurance

While the ICICI Bank NRI Sapphiro Credit Card gives you • Chip Card: A unique microchip embedded in your Credit Card
access to the finest that life has to offer, it is also equipped with protects against counterfeiting and duplication.
enhanced security features and insurance cover to ensure • Counterfeit Card Liability: Protect yourself against fraudulent
complete peace of mind. transactions or misuse.
• Comprehensive insurance cover: You are entitled to • Account Takeover Cover: Remain protected in the event of your
an Air Accident Insurance cover of `3 crore. The following personal details being accessed and misused by a third person.
table gives a look at the insurance benefits:

Type of insurance Cover This insurance cover comes to you at no extra cost. All insurance
benefits will be applicable only in case the ICICI Bank NRI Sapphiro
Personal Accident Insurance (Air) `3 crore Credit Card has been used at least once in the last 60 days prior to the
Credit shield `50,000 event. All insurance benefits are available on the Primary Card only.
There is no insurance cover on Supplementary Cards. Please ensure
Baggage insurance* Up to `25,000 that the minimum amount due on your Credit Card is paid at all times to
Loss of travel documents* $ 500 avail of insurance benefits.

Loss of checked-in baggage* $ 1200 *Applicable for international travel only and not for domestic travel and
only when the tickets are purchased on the ICICI Bank NRI Sapphiro
Delay in receipt of checked-in baggage* $ 300 in excess of Credit Card. Travel insurance covers international travel only. Insurance
12 hours is the subject matter of solicitation. The insurer for the cover as
aforesaid is ICICI Lombard General Insurance Co. Ltd. The policy is
Missing flight due to trans-shipment* $ 300
governed by the Terms and Conditions laid down by ICICI Lombard
Plane hijacking* $ 250 per hour up General Insurance Co. Ltd. ICICI Bank is not responsible for processing
to max of 12 hours of claims and all claim related queries need to be taken up directly on
ICICI Lombard General toll-free number: 1800 209 8888. For more
Delay in flight* $ 250 in excess of
details on the Terms and Conditions of the insurance cover on ICICI
12 hours
Bank Credit Cards, please visit www.icicibank.com
Lost Card Liability `50,000 - 2 days
(pre-reporting) and
7 days (post-reporting)
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 ICICI Bank Credit Cards

Concierge

A sudden business lunch? The perfect gift for your wife? Or Car rental and limousine service: i-Assist can make sure you
even a last-minute reservation at your favourite restaurant? Sit travel in style with a chauffeur-driven car at your disposal.
back, relax and experience the joy of leaving it all to
Booking and delivery of movie tickets: Don't want to stand in
somebody else.
that queue? The i-Assist team can make sure movie tickets are
Our team of service professionals at i-Assist, the 24x7 bought and delivered at your doorstep. This service is currently
concierge service takes care of your every need right from available in New Delhi, Mumbai, Bengaluru and Chennai.
finding the right gift and making restaurant reservations to
Medical concierge privileges: In case of any unforseen
travel and hotel reservations, even delivering movie tickets at
situation should you need to be moved to a place where
your doorstep.
appropriate medical care is available, the i-Assist team can
The services include: arrange for air and/or surface transportation and
communication to move you to the required hospital.
Restaurant referral and reservation: From entertaining your
client to celebrating your child’s birthday, i-Assist can suggest i-Assist can also put you in touch with physicians, hospitals,
the perfect restaurant for every occasion. clinics, dentists and dental clinics on request. You can also ask
to set up appointments with local doctors.
Flower and gift assistance: i-Assist will send gifts of your
choice to your loved ones, even selecting the choicest flowers Emergency auto assistance across India: A host of
and presents to make your loved ones feel extra special. emergency auto assistance services including towing, repair and
alternative travel assistance across New Delhi, Mumbai, Kolkata,
Hotel referral and reservation: Experience the luxury of Hyderabad, Bengaluru and Chennai are available for you.
attentive service even before your holiday begins. Simply call
i-Assist to take care of all your arrangements at the finest To contact i-Assist, please call 1800-26-70731 (toll free for
hotels across India. MTNL/BSNL lines) or 022-6787-2016 (standard call charges
Flight referral and reservation: Booking tickets the applicable). Available 24 hours a day, 365 days a year.
conventional way is a thing of the past. Call i-Assist for speedy
flight reservations. This service is provided by a third party engaged by ICICI
Bank. Terms and Conditions apply.

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PUTTING THE PRICELESS IN
EACH MOMENT

PRIVILEGES OF THE ICICI BANK NRI SAPPHIRO MASTER-

CARD CREDIT CARD
The finer things in life invite you to spend more time with them
courtesy the ICICI Bank NRI Sapphiro Mastercard Credit Card. An
assortment of privileges await your pleasure.
LOUNGE ACCESS
Enjoy four complimentary access per calendar quarter to select
airport lounges in India with your ICICI Bank
NRI Sapphiro Mastercard Credit Card.
Dial Mastercard For You at 1800-102-6263/022-42006396 for
more information.
* To avail, please present your Credit Card at the lounge. For the
most updated list of lounges, please visit www.icicibank.com

• To view the full list of offers, visit

www.mastercardmoments.com
• Dial Mastercard For You at
1800-102-6263/022-42006396 for more information.

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 Shower your taste buds with delicious treats at
leading restaurants across India and get great
discounts too.
TO YOUR HEART’S CONTENT
Save a minimum of 15% on your dining bill at all
participating restaurants. To view the complete list of
restaurants visit www.culinarytreats.com. You can also
download the ICICI Bank Culinary Treats mobile app
from or

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Fuel surcharge waiver across all pumps: 1% fuel surcharge will monthly statement, follow payment status and make bill
not be applicable on fuel transactions at any outlets payments along with a host of other online services.
Utility bill payment: Use your ICICI Bank NRI Sapphiro Credit ATM withdrawals: In times of urgency in India you can
Card to make utility bill payments from the comfort of your withdraw cash* from ATMs bearing Mastercard logos up to the
office or home through our Internet Banking Services or our available cash limit. For the updated list of ICICI Bank ATM
Customer Care. locations, please visit www.icicibank.com. The interest rate for
cash withdrawal will be as per the 'Annualized Percentage Rate'
Supplementary cards: You can also share these card benefits (APR) applicable on your Credit Card. Please refer to the ‘Most
with your family members and present up to two supplementa- Important Terms and Conditions’ (MITC) to know the APR of
ry cards to your parents, spouse, children or siblings above the your credit card.
age of 18 years.
E-mail statements and mobile alerts: E-mail statements and
mobile alerts are faster and more reliable ways to get informa-
tion without postal delays and ensure easier access while on the
move! Please join the ICICI Bank Go Green Initiative. Save time
and paper by subscribing to e-mail statements.
ICICI Bank 3D Secure service: The ICICI Bank 3D Secure
service, Mastercard SecureCode is the second level of
authentication for your online card purchases which protects
your card against frauds. As per RBI rules, you must now
also enter your unique verified Mastercard SecureCode
besides the CVV/Expiry date while shopping online. This
service is free and you can register your card on
www.icicibank.com. Please note that each of your ICICI Bank
Credit Cards must be registered individually.
Online banking: Register on www.icicibank.com and view your

*Cash withdrawal charges apply.

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AT YOUR SERVICE

CUSTOMER CARE
As an ICICI Bank NRI Sapphiro Credit Card Member, we acknowledge you as our highest priority. Our toll-free
helpline number 1800-103-8181 is accessible from all cities.
SMS ASSIST
As an ICICI Bank NRI Sapphiro Credit Card member, enjoy privileged access to our exclusive Customer Care
service. Just send us an SMS and we will call you back, ensuring that you receive a quick and informed
response at all hours.
If you want ICICI Bank Customer Care to call you, just type ASSIST and send it to us on 5676766.
Each of these convenient modes of contact are serviced by trained professionals ensuring that you receive a
quick and informed response at all times.

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DISCLAIMER: The information provided herein regarding products, services, offers, benefits etc. of ICICI Bank/Merchants/third party are governed by their detailed
Terms and Conditions, internal policy guidelines as specified by ICICI Bank/Merchants/third party from time to time and are subject to applicable laws and
regulations. The information provided hereinabove does not amount to an offer or sponsor or advice as regards any product or services of ICICI Bank or any of its
group companies or third parties and is not intended to create any rights or obligations. ICICI Bank does not undertake any liability or responsibility for the errors,
details, accuracy, completeness or correct sequence of any content or information provided hereinabove or for any loss or damage incurred by anyone in reliance
on anything set out herein. Any dispute or claim regarding the goods, services brought about by the Merchants/third party must be resolved by the customer with
the Merchants/third party directly without any reference to ICICI Bank. Any reference to service levels in this document are only indicative and should not be
construed to refer to any commitment by ICICI Bank or any other service provider. The use of any information set out herein is entirely at the recipient's own risk
and discretion. The “ICICI Bank” and “I-man” logos are trademark and property of ICICI Bank Ltd. Misuse of any intellectual property, or any other content displayed
herein is strictly prohibited. Images used herein are for purposes of illustration only.

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