Toshiba Personal Computer

TOSHIBA NB100

(PLL10X-XXXXX)

Maintenance Manual

TOSHIBA CORPORATION

S/ No

Libretto L100/L105/Satellite UX/TOSHIBA NB100 Maintenance Manual

Copyright
© 2008 by Toshiba Corporation. All rights reserved. Under the copyright laws, this manual
cannot be reproduced in any form without the prior written permission of Toshiba. No patent
liability is assumed with respect to the use of the information contained herein.

TOSHIBA NB100 Maintenance Manual

First edition Sep 2008

Disclaimer
The information presented in this manual has been reviewed and validated for accuracy. The
included set of instructions and descriptions are accurate for the TOSHIBA NB100 at the
time of this manual's production. However, succeeding computers and manuals are subject
to change without notice. Therefore, Toshiba assumes no liability for damages incurred
directly or indirectly from errors, omissions, or discrepancies between any succeeding
product and this manual.

Trademarks
Intel and Pentium are registered trademarks of Intel Corporation.
IBM, IBM PC/XT, PC/AT, PS/2 and OS/2 are registered trademarks of IBM Corporation.
Windows XP are registered trademarks of Microsoft Corporation.
Sound Blaster and Pro are trademarks of Creative Technology Ltd.
UNIX is a registered trademark of X/Open Company Ltd.
NetWare are registered trademarks of Novell, Inc.
All other properties are trademarks or registered trademarks of their respective holders.

ii TOSHIBA NB100 Maintenance Manual

Preface

This maintenance manual describes how to perform hardware service maintenance for the
Toshiba Personal Computer TOSHIBA NB100 , referred to as TOSHIBA NB100 in this
manual.

The procedures described in this manual are intended to help service technicians isolate
faulty Field Replaceable Units (FRUs) and replace them in the field.

SAFETY PRECAUTIONS

Four types of messages are used in this manual to bring important information to your
attention. Each of these messages will be italicized and identified as shown below.

DANGER: “Danger” indicates the existence of a hazard that could result in death or
serious bodily injury, if the safety instruction is not observed.

WARNING: “Warning” indicates the existence of a hazard that could result in bodily
injury, if the safety instruction is not observed.

CAUTION: “Caution” indicates the existence of a hazard that could result in property
damage, if the safety instruction is not observed.

NOTE: “Note” contains general information that relates to your safe maintenance
service.

Improper repair of the computer may result in safety hazards. Toshiba requires service
technicians and authorized dealers or service providers to ensure the following safety
precautions are adhered to strictly.

‰ Be sure to fasten screws securely with the right screwdriver. If a screw is not fully
fastened, it could come loose, creating a danger of a short circuit, which could cause
overheating, smoke or fire.

‰ If you replace the battery pack, RTC battery or backup battery, be sure to use only the
same model battery or an equivalent battery recommended by Toshiba. Installation of
the wrong battery can cause the battery to explode.

TOSHIBA NB100 Maintenance Manual iii

The manual is divided into the following parts:

Chapter 1 Hardware Overview describes the TOSHIBA NB100 system unit and
each FRU.

Chapter 2 Troubleshooting Procedures explains how to diagnose and resolve

FRU problems.

Chapter 3 Test and Diagnostics describes how to perform test and diagnostic
operations for maintenance service.

Chapter 4 Replacement Procedures describes the removal and replacement of the

FRUs.

Appendices The appendices describe the following:

‰ Handling the LCD module

‰ Board layout
‰ Pin Assignments
‰ Keyboard scan/character codes
‰ Key layout

iv TOSHIBA NB100 Maintenance Manual

Conventions

This manual uses the following formats to describe, identify, and highlight terms and
operating procedures.

Acronyms

On the first appearance and whenever necessary for clarification acronyms are enclosed in
parentheses following their definition. For example:

Read Only Memory (ROM)

Keys

Keys are used in the text to describe many operations. The key top symbol as it appears on
the keyboard is printed in boldface type.

Key operation

Some operations require you to simultaneously use two or more keys. We identify such
operations by the key top symbols separated by a plus (+) sign. For example, Ctrl + Pause
(Break) means you must hold down Ctrl and at the same time press Pause (Break). If
three keys are used, hold down the first two and at the same time press the third.

User input

Text that you are instructed to type in is shown in the boldface type below:

DISKCOPY A: B:

The display

Text generated by the XXXXX that appears on its display is presented in the type face
below:
Format complete
System transferred

TOSHIBA NB100 Maintenance Manual v

 4 Replacement Procedures

Table of Contents

Chapter 1 Hardware Overview

1.1 Features ......................................................................................................................5

1.2 System Unit Components.........................................................................................11
1.3 2.5-inch HDD ...........................................................................................................16
1.4 Solid State Drive (SSD) ...........................................................................................17
1.5 Power Supply ...........................................................................................................18
1.6 Batteries....................................................................................................................19
1.6.1 Main Battery...........................................................................................19
1.6.2 Battery Charging Control .......................................................................19
1.6.3 RTC Battery ...........................................................................................20

Chapter 2 Troubleshooting

2.1 Outline.................................................................................................................... 2-1

2.2 Basic Flowchart...................................................................................................... 2-2
2.3 Power Supply ......................................................................................................... 2-6
Procedure 1 Power Icon Check........................................................................... 2-6
Procedure 2 Connection Check........................................................................... 2-8
Procedure 3 Replacement Check ........................................................................ 2-8
2.4 System Board ......................................................................................................... 2-9
Procedure 3 Replacement Check .................................................................... 2-10
2.5 HDD ..................................................................................................................... 2-11
Procedure 1 Message Check ............................................................................. 2-11
Procedure 2 Partition Check ...................................................................... 2-11
Procedure 3 Format Check.......................................................................... 2-12
Procedure 4 Test Program Check ............................................................... 2-13
Procedure 5 Connector Check and Replacement Check............................. 2-14
2.6 Keyboard .............................................................................................................. 2-15
Procedure 1 Test Program Check ...................................................................... 2-15

TOSHIBA NB100 Maintenance Manual 4-iii

4 Replacement Procedures

Procedure 2 Connector Check and Replacement Check.................................... 2-15

2.7 Display ................................................................................................................. 2-16
Procedure 1 External Monitor Check ......................................................... 2-16
Procedure 2 Test Program Check ............................................................... 2-16
Procedure 3 Connector Check and Replacement Check............................. 2-16
2.8 LAN...................................................................................................................... 2-18
Procedure 1 Test Program Check ............................................................... 2-18
Procedure 2 Connector Check and Replacement Check............................. 2-18
2.9 Audio Test ............................................................................................................ 2-18
Procedure 1 Test Program Check ...................................................................... 2-19
Procedure 2 Connector Check and Replacement Check.................................... 2-19
2.10 Cooling Module.................................................................................................... 2-20
Procedure 1 Test Program Check ............................................................... 2-20
Procedure 2 Connector Check and Replacement Check............................. 2-20

Chapter 3 Diagnostic Programs

3.1 General .....................................................................Error! Bookmark not defined.

3.2 Quick Start................................................................Error! Bookmark not defined.
3.2.1 Quick Test ..............................................Error! Bookmark not defined.
3.2.2 Customization Test.................................Error! Bookmark not defined.
3.2.3 Keyboard Layout test .............................Error! Bookmark not defined.
3.2.4 Audio Play Test ......................................Error! Bookmark not defined.
3.2.5 Audio Record Test .................................Error! Bookmark not defined.
3.2.6 DMI Read ...............................................Error! Bookmark not defined.
3.2.7 DMI Write ..............................................Error! Bookmark not defined.
3.2.8 System Information ................................Error! Bookmark not defined.
3.2.9 View Logs ..............................................Error! Bookmark not defined.
3.2.10 Exit to Free DOS ...................................Error! Bookmark not defined.
3.2.11 The Diagnostics Screen Explanation......Error! Bookmark not defined.
3.3 Options .....................................................................Error! Bookmark not defined.
3.3.1 Overview ................................................Error! Bookmark not defined.
3.3.2 Batch Parameters Configuration ............Error! Bookmark not defined.

4-iv TOSHIBA NB100 Maintenance Manual

 4 Replacement Procedure

3.3.3 Item’s Parameters Configuration ...........Error! Bookmark not defined.

3.3.4 Load Batch Parameters...........................Error! Bookmark not defined.
3.3.5 Save Batch Parameters ...........................Error! Bookmark not defined.
3.3.6 LOG Parameters Setting.........................Error! Bookmark not defined.
3.3.7 Specify LOG Viewer..............................Error! Bookmark not defined.
3.3.8 Display LOG File ...................................Error! Bookmark not defined.
3.3.9 LOG Viewer ...........................................Error! Bookmark not defined.
3.3.10 LOG File Sample ...................................Error! Bookmark not defined.
3.4 Subtests.....................................................................Error! Bookmark not defined.
3.5 System Test ..............................................................Error! Bookmark not defined.
3.6 Memory Test ............................................................Error! Bookmark not defined.
3.7 Storage......................................................................Error! Bookmark not defined.
3.8 Video ........................................................................Error! Bookmark not defined.
3.9 Communication (COMM)........................................Error! Bookmark not defined.
3.10 Peripheral .................................................................Error! Bookmark not defined.
3.11 Error Codes and description.....................................Error! Bookmark not defined.
3.12 Quick Test Item List.................................................Error! Bookmark not defined.

Chapter 4 Replacement Procedures

4.1 General ................................................................................................................... 4-1

Safety Precautions................................................................................................ 4-2
Before You Begin ................................................................................................ 4-4
Disassembly Procedures ...................................................................................... 4-5
Assembly Procedures........................................................................................... 4-5
Tools and Equipment ........................................................................................... 4-6
Screw Tightening Torque .................................................................................... 4-6
Colors of Screw Shanks ....................................................................................... 4-7
Symbols of Screws on the Computer Body ......................................................... 4-7
Symbol examples ................................................................................................. 4-7
Removing the Battery Pack ................................................................................. 4-8
Installing the Battery Pack................................................................................... 4-9
Removing the Momery Card ............................................................................. 4-10

iv TOSHIBA NB100 Maintenance Manual

4 Replacement Procedures

Installing the Momery Card ............................................................................... 4-11

Removing the Optional Memory ....................................................................... 4-12
Installing the Optional Memory......................................................................... 4-13
4.2 Keyboard Cover and Keyboard............................................................................ 4-14
Removing the Keyboard Cover and Keyboard.................................................. 4-14
Installing the Keyboard Cover and Keyboard ................................................... 4-16
4.3 Wireless LAN Card .............................................................................................. 4-17
Removing the Wireless LAN Card .................................................................... 4-17
Installing the Wireless LAN Card...................................................................... 4-18
4.4 Display Assembly ..................................................................................................... 4-19
Removing the Display Assembly....................................................................... 4-19
Installing the Display Assembly ........................................................................ 4-21
4.5 Top Cover............................................................................................................. 4-22
Removing the Top Cover................................................................................... 4-22
Installing the Top Cover .................................................................................... 4-23
4.6 SSD/HDD and Fan ............................................................................................... 4-24
Removing the SSD/HDD and Fan ..................................................................... 4-24
Installing the SSD/HDD and Fan....................................................................... 4-26
4.7 System Board,DC-IN,RJ45 Cable and Blue-Tooth Card..................................... 4-27
Removing the System Board,DC-IN,RJ45 Cable and Blue-Tooth Card…....... 4-27
Installing the System Board,DC-IN,RJ45 Cable and Blue-Tooth Card.. .......... 4-29
4.8 Display Mask........................................................................................................ 4-30
Removing the LCD Display Mask..................................................................... 4-30
Installing the LCD Display Mask ...................................................................... 4-32
4.9 LCD Modules ....................................................................................................... 4-33
Removing the LCD module .............................................................................. 4-33
Installing the LCD Module ................................................................................ 4-35
4.10 CCD board and Speakers ..................................................................................... 4-36
Removing the CCD board and Speakers ........................................................... 4-36
Installing the CCD board and Speakers ............................................................. 4-37
4.11 Touch Pad Board .................................................................................................. 4-38
Removing the Touch Pad Board ........................................................................ 4-38

4-iv TOSHIBA NB100 Maintenance Manual

 4 Replacement Procedure

Installing the Touch Pad Board ......................................................................... 4-39

vi TOSHIBA NB100 Maintenance Manual

4 Replacement Procedures

Appendices

Appendix A Handling the LCD Module ........................................................................... A-1

Appendix B Board Layout ................................................................................................ B-1
Appendix C Pin Assignments............................................................................................ C-1
Appendix D Keyboard Scan/Character Codes .................................................................. D-1
Appendix E Key Layout.....................................................................................................E-1

4-iv TOSHIBA NB100 Maintenance Manual

Chapter 1
Hardware Overview

TOSHIBA NB100 Maintenance Manual i

1 Hardware Overview

ii TOSHIBA NB100 Maintenance Manual

 1 Hardware Overview

Chapter 1 Contents

1.1 Features ......................................................................................................................... 5

1.2 System Unit Components ........................................................................................... 11
1.3 2.5-inch HDD.............................................................................................................. 16
1.4 Solid State Drive (SSD) .............................................................................................. 17
1.5 Power Supply .............................................................................................................. 18
1.6 Batteries ...................................................................................................................... 19
1.6.1 Main Battery.......................................................................................... 19
1.6.2 Battery Charging Control ...................................................................... 19
1.6.3 RTC Battery .......................................................................................... 20

TOSHIBA NB100 Maintenance Manual iii

1 Hardware Overview

Figures
Figure 1-1 ID Parts Description Placement...............................................................................8
Figure 1-2 Computer Block Diagram........................................................................................9
Figure 1-3 System Board Configurations................................................................................10
Figure 1-4 System Unit Block Diagram ..................................................................................11
Figure 1-5 SATA HDD ...........................................................................................................16
Figure 1-6 Solid state driver ....................................................................................................17
Table
Table 1-1 HDD Specifications ................................................................................................16
Table 1-2 SSD Specifications..................................................................................................17
Table 1-3 Battery specifications..............................................................................................19
Table 1-4 Quick/Normal charging time ..................................................................................19

iv TOSHIBA NB100 Maintenance Manual

1.1 Features 1 Hardware Overview

1.1 Features

The Toshiba Arizona is a B5 size notebook PC based on the ATOM processor, providing high-
speed processing capabilities and advanced features. The computer employs a Lithium Ion
battery that allows it to be battery-operated for a longer period of time. The display uses 8.9-
inch WSGA LCD panel, at a resolution of 1280 by 600 pixels...

The computer has the following features.

‰ Processor

The CPU is the ATOM Processor.

Diamondville 1.6GHz

‰ Host Bridge System Controller

System Controller: Intel 945GSE+ICH7-M

‰ Graphics

Intel 945GSE integrated graphic.

‰ Memory

The computer has one SO-DIMMs slot comes standard with DDRII-667/800MHz
module. It supports PC2-5300/6400 and uses SO-DIMMs (DDRII SDRAM) driven at
1.8 V, accepting BTO/CTO for your memory requirements. It can incorporate up to 1
GB for 945GSE.
Using the following sizes of memory modules:
y 512 MB (64M×16×4P)/667 MHZ
y 1024 MB (64M×16×8P)/800 MHZ

‰ Hard Disk Drive (HDD)

The computer accommodates 9.5 mm height HDD with following storage capacities:
y 80 GB (9.5 mm thick) SATA (5,400rpm)
y 120 GB (9.5 mm thick) SATA (5,400rpm)

TOSHIBA NB100 Maintenance Manual 5

1 Hardware Overview 1.1 Features

y 160 GB (9.5 mm thick) SATA (5,400rpm)

‰ Solid-State Drive (SSD)

The computer accommodates SSD with following storage capacities:

y 4 GB SATA

‰ Display

The LCD displays available come with one of following types:

y 8.9” WSGA LED backlight color display, resolution 1280×600

‰ Keyboard

The keyboard has 11 kinds’ countries key.

‰ Battery

The computer has a removable 4 Cell Lithium Ion battery pack.

‰ Universal Serial Bus (USB) Ports

The computer has four USB 2.0 ports. It is supported to daisy-chain a maximum of 127
USB devices. The serial data transfer rate is 480 Mbps or 12 Mbps and 1.5 Mbps. These
ports support PnP installation and hot plugging.

‰ External Monitor Port

A 15-pin external monitor port is provided, through which the computer automatically
recognizes an external VESA DDC 2B compatible monitor.

‰ Multiple Digital Media Card Slot

This computer is equipped with Multiple Digital Media Card Slot that can accommodate
SD/ Mini-SD/ Micro-SD/ SD-IO/ SDHC/ MS/ MS Pro/ MMC memory cards. This slot is
for your memory card requirements to provide memory card read on your computer

‰ Toshiba Pointing Device

Toshiba Pointing Device has one kind of Normal touchpad and one kind of touch pad.

6 TOSHIBA NB100 Maintenance Manual

1.1 Features 1 Hardware Overview

‰ Sound System

The ALC262 integrated audio controller supports multimedia. The sound system
contains the following:
y Stereo speakers
y Headphone / SPDIF combo jack
y Internal microphone
y External microphone jack

‰ LAN

The internal LAN board supports 10/100Mbit. It also supports Wake-up on LAN from
S3/S4/S5 and PXE boot support. The LAN board has RJ45 jack to directly accommodate
a LAN cable.

‰ Wireless LAN

The internal Mini Card slot supports IEEE802.11bg. The Antenna has two dual band
antennas.

‰ Internal Camera (BTO)

The computer has an internal camera. The camera has VGA (fixed focus) for low end
ID or 1.3Mpix resolution (fixed focus) for mainstream ID support.

TOSHIBA NB100 Maintenance Manual 7

1 Hardware Overview 1.1 Features

Figures 1-1/1-2/1-3 and 1-4 show the computer and its system unit configuration,
respectively.

Figure 1-1 ID Parts Description Placement

8 TOSHIBA NB100 Maintenance Manual

1.1 Features 1 Hardware Overview

Figure 1-2 Computer Block Diagram

TOSHIBA NB100 Maintenance Manual 9

1 Hardware Overview 1.1 Features

Figure 1-3 System Board Configurations

10 TOSHIBA NB100 Maintenance Manual

1.2 System Unit Components 1 Hardware Overview

1.2 System Unit Components

Figure 1-4 is Block Diagram of the System Unit.

Figure 1-4 System Unit Block Diagram

TOSHIBA NB100 Maintenance Manual 11

1 Hardware Overview 1.2 System Unit Components

The system unit of the computer consists of the following components:

‰ Processor: ATOM Processor.

y Diamondville (1.6GHz)
− Core speed: 1.6GHz/800MHz
− System bus: 400/533 MHz
− On-die level 2 cache: 512KB
‰ Memory

Two expansion memory slots are provided. They can hold 512/1024MB expansion
memory modules available as options to grow up to 1GB for 945GSE.

y PC2-5300/667MHz and PC2-6400/800MHz DDRII SDRAM supported

y 512/1024 modules supported
− 512 MB (32M x 16 x 8P)
− 1024 MB (64M x 8 x 16P)
y 1.8 volt operation
y No parity bit
y 64-bit data transfer
y Run at 400/533MHz

‰ BIOS ROM (Flash EEPROM)

y 8Mb x 1 chip (1024KB flash parts)

− NvStorage size : 128K
− NvStorage free space : 101K
− FV00 size : 624K
− FV00 free space : 49K
− FV01 size : 64K
− FV01 free space : 45K
− FV02 size : 36K
− FV02 free space : 4K
− FV03 size : 20K
− FV03 free space : 2K
− FV04 size : 72K
− FV04 free space : 15K

‰ System Controllers

y North Bridge: Intel 945GSE

− CPU Interface and Control

12 TOSHIBA NB100 Maintenance Manual

1.2 System Unit Components 1 Hardware Overview

− System Memory Support

− PCI Express* Graphics (PEG) Interface
− Integrated Display Interface Support
− Internal Graphics Features
− Direct Media Interface (DMI)
− Power Management
− Security and Manageability
− Serial ATA Interface
− ICH7-M Audio Control

y South Bridge: Intel ICH7-M

− Direct Media Interface (DMI)
− PCI Express* Interface
− Serial ATA (SATA) Controller
− Advanced Host Controller Interface (AHCI)
− Intel Matrix Storage Technology
− PCI Interface
− IDE Interface
− Low Pin Count (LPC) Interface
− Serial Peripheral Interface (SPI)
− Compatibility Modules
− Advanced Programmable Interrupt Controller (APIC)
− Universal Serial Bus (USB) Controller
− LAN Controller
− RTC
− GPIO
− Enhanced Power Management
− Manageability
− System Management Bus (SMBus 2.0)
− Intel High Definition Audio Controller
− Integrated FAN Speed Control

‰ Card Bus Controller

y RTS5158
− SD/Mini SD/SD-IO/MS/MS Pro/MMC Card Controller
− PCI Bus interface

‰ Audio Controller

Realtek ALC262 integrated audio controller supports multimedia. The sound system
feature contains the following:
y 2 Stereo DACs support 16/20/24-bit PCM format for stereo audio playback.

TOSHIBA NB100 Maintenance Manual 13

1 Hardware Overview 1.2 System Unit Components

y 2 stereo ADCs support 16/20-bit PCM format for two stereo independent sound inputs.
y 16/20/24-bit S/PDIF-OUT supports 44.1K/48K/88.2K/96K/192KHz sample rate.
y All ADCs support 44.1K/48K/96KHZ sample rate.
y 4 GPIOs (GPIO0/GPIO3 are digital GPIO shared with digital MIC interface,
GPIO1/GPIO2 are analog) for customized applications.
y High quality analog differential CD input.
y 2 jack detection pins each designed to detect up to 4 jacks.
y Supports hardware digital volume control for digital microphone input.
y Supports external PCBEEP input and built-in digital BEEP generator.
−

‰ KBC/EC (Keyboard Controller/Embedded Controller)

A single ITE8521E-L chip is used to serve as KBC/ EC and Super IO.

y KBC
− Scan controller function
− Interface controller function
y EC
− Power supply sequence control
− Overheat shutdown support
− LED control
− Beep control
− Device ON/OFF
− Cooling fan speed control
− Universal I/O port
− Battery capacity check
− Flash memory reprogramming function
− EC access interface
− I2C communication control

‰ Battery EEPROM

y 24C02 equivalent (128 words x 16 bits, I2C interface) integrated in battery pack.
− Storing records of battery use

‰ Clock Generator

y ICS9LPRS501
− Generating the clock signal required for the system.

14 TOSHIBA NB100 Maintenance Manual

1.2 System Unit Components 1 Hardware Overview

‰ LAN Controller

y Realtek 8101E 10/100Mbit

− IEEE 802.3 10BASE-T/100BASE-TX compliant physical
layer interface
− IEEE 802.3u Auto-Negotiation support
− Digital Adaptive Equalization control
− 10BASE-T auto-polarity correction
− LAN Connect interface
− Automatic detection of “unplugged mode”
− Remote boot (PXE 2.1)
− Smart power down when link is not detected

‰ Wireless LAN Controller

y Support following mini PCI wireless LAN cards

− IEEE 802.11bg
y Data Rate
− IEEE 802.11bg: Standard 54M bps
y Frequency Channel
− IEEE802.11bg: 2.4GHz

TOSHIBA NB100 Maintenance Manual 15

1 Hardware Overview 1.3 2.5-inch HDD

1.3 2.5-inch HDD

The computer contains an extremely low-profile and lightweight, high-performance HDD. The
HDD incorporates 9.5 mm height magnetic disk and mini-Winchester type magnetic heads. The
HDD interface conforms to Serial ATA. Storage capacities supported are 80, 120 and 160 GB.

The HDD is shown in Figure 1-5 and some of its specifications are listed in Table 1-1.

Figure 1-5 SATA HDD

Table 1-1 HDD Specifications

Item Specifications

Capacity (GB) 80 GB 120 GB 160 GB

Rotational Speed (RPM) 5400 rpm 5400 rpm 5400 rpm

Height 9.5 mm 9.5 mm 9.5 mm

User Data Sectors 156,301,488 234,442,648 312,581,808

Bytes / Sector 512 512 512

16 TOSHIBA NB100 Maintenance Manual

1.4 Solid State Driver (SSD) 1 Hardware Overview

1.4 Solid State Drive (SSD)

SATA Flash Drive (SAFD) series is a SATA Solid State Drive (SSD) that is more rugged,
reliable and power-efficient compared to a mechanical hard drive. With no moving parts, the
SAFD Series SSD is designed for use in rugged laptops, military devices, thin clients, Point of
Sale (POS) terminals, telecom, medical instruments, surveillance systems and industrial PCs.
The SSD is shown in Figure 1-6 and some of its specifications are listed in Table 1-2.

Figure 1-6 Solid state driver

Table 1-2 SSD Specifications

Item Specifications

Capacity (GB) 4 GB

Total bytes 4,096,253,952

Cylinders 7937
Head 16

Sector 63

Max LBA 8,000,496

TOSHIBA NB100 Maintenance Manual 17

1 Hardware Overview 1.5 Power Supply

1.5 Power Supply

The power supply unit provides many different voltages for the system board and performs the
following functions:

1. Power input monitor

y Checks whether the DC power supply (AC adapter) is connected to the computer.
y Checks whether the battery pack is connected to the computer.
y Monitors the DC power supply input voltage (AC Adapter output voltage).
2. Power supply's internal control
y Turns on and off the battery pack charging power supply.
y Issues a charging current instruction to the PWM control IC of the battery pack charging
power supply.
y Controls the supply of DC power supply input (AC Adapter output) to the power supply
unit.
y Controls the supply of power to the system block (load/logic circuit side).
y Controls forced shutdown if the power supply malfunctions.
3. Logic circuit control
y Instructs the gate array to enable/disable tuning the power on.
y Controls power-on/off operation.
4. Status display
y Turns on the Power LED (in Green).
y Battery indicator (in Green).
5. External interface
y Performs communication through the I2C bus (via the internal EC/KBC).
y Transfers the power supply operation mode.
6. Output monitor
y Monitors the voltage output to the system block (load/logic circuit side).
y Monitors the voltage, over voltage, input/output current of the battery pack.
y Monitors the internal temperature of the battery pack.
y Monitors the supply voltage from the AC adapter.

18 TOSHIBA NB100 Maintenance Manual

1.6 5BBatteries 1 Hardware Overview

1.6 Batteries

The computer has the following three types of batteries:

‰ Main Battery Pack

‰ Real Time Clock (RTC) Battery

Table 1-5 lists the specifications of these batteries.

Table 1-3 Battery specifications

Battery Type Material Output voltage Capacity

4 Cell Lithium Ion 7.4 V 4000 mAh

Main Battery Pack
4 Cell Lithium Ion 7.4 V 5200 mAh

RTC Battery Lithium Ion 3.0 V 18 mAh

1.6.1 Main Battery

The main battery pack serves as the computer's main power source when the AC
adapter is not attached. The main battery maintains the state of the computer so that
it can resume it.

1.6.2 Battery Charging Control

Battery charging is controlled by ITE IT8512E. When the AC adapter and battery
pack are attached to the computer, the IT8512E controls the charge on/off state and
detects a full charge.

‰ Battery Charge

When the AC adapter is attached, the battery is charged by off-state charge when the
system is powered off or by on-state charge when it is powered on.

State Charge Time

Off-State Charge 4 Cell About 4 hours max

On-State Charge 4 Cell About 4~10 hours max

Table 1-4 Quick/Normal charging time

Libretto L100 Maintenance Manual 19

1 Hardware Overview 1.6 Batteries

NOTE: The time required for normal charge depends on the power consumption by the
system. Using the fluorescent lamp and frequently accessing the disk consume much
power and lengthen the charge time.

Any of the following cases stops battery charge:

1. The battery becomes fully charged.
2. The AC adapter or battery pack is removed.
3. The battery or AC adapter voltage is abnormal.
‰ Detection of full charge

A full charge is detected only when the battery is being charged by quick or normal
charge. A full charge is detected when either of the following conditions is met:
1. The current in the battery charging circuit drops below the predetermined
value.
2. The charging time exceeds the fixed limit.

1.6.3 RTC Battery

The RTC battery provides power to keep the current date, time and other system
information in memory while the computer is turned off.

20 TOSHIBA NB100 Maintenance Manual

 2 Troubleshooting

2 概要

Chapter 2
Troubleshooting

TOSHIBA NB100 Maintenance Manual 2-i

2 Troubleshooting

Chapter 2 Contents

2.1 Outline.................................................................................................................... 2-1

2.2 Basic Flowchart...................................................................................................... 2-2
2.3 Power Supply ......................................................................................................... 2-6
Procedure 1 Power Icon Check....................................................................... 2-6
Procedure 2 Connection Check....................................................................... 2-8
Procedure 3 Replacement Check .................................................................... 2-8
2.4 System Board ......................................................................................................... 2-9
Procedure 3 Replacement Check ................................................................ 2-10
2.5 HDD ..................................................................................................................... 2-11
Procedure 1 Message Check ......................................................................... 2-11
Procedure 2 Partition Check .......................................................................... 2-11
Procedure 3Format Check.............................................................................. 2-12
Procedure 4Test Program Check ................................................................... 2-13
Procedure 5Connector Check and Replacement Check................................. 2-14
2.6 Keyboard .............................................................................................................. 2-15
Procedure 1 Test Program Check .................................................................. 2-15
Procedure 2 Connector Check and Replacement Check................................ 2-15
2.7 Display ................................................................................................................. 2-16
Procedure 1External Monitor Check ............................................................. 2-16
Procedure 2Test Program Check ................................................................... 2-16
Procedure 3Connector Check and Replacement Check................................. 2-16
2.8 LAN...................................................................................................................... 2-18
Procedure 1Test Program Check ................................................................... 2-18
Procedure 2Connector Check and Replacement Check................................. 2-18
2.9 Audio Test ............................................................................................................ 2-19
Procedure 1 Test Program Check .................................................................. 2-19
Procedure 2 Connector Check and Replacement Check................................ 2-19
2.10 Cooling Module.................................................................................................... 2-20
Procedure 1Test Program Check ................................................................... 2-20
Procedure 2Connector Check and Replacement Check................................. 2-20

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 2 Troubleshooting

TOSHIBA NB100 Maintenance Manual 2-iii

2 Troubleshooting

Figures

Figure 2-1 Basic flowchart .............................................................................................. 2-3

Tables

Table 2-1 HDD error code and status........................................................................... 2-13

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2.1 Outline 2 Troubleshooting

2.1 Outline

This chapter describes the fault diagnosis procedures for field replaceable units (FRUs) in the
computer.

The FRUs covered here are as follows:

1. System board 2. HDD 3. Keyboard
4. Display 5. LAN 6. Speaker
7. Cooling module

See Chapter 4 for the procedures to replace FRUs and Chapter 3 for the procedures to use test
programs
The following tools are required to perform the diagnostic procedures:
1. USB ODD driver
2. Diagnostics (maintenance test program) disk
3. Phillips screwdrivers (2 mm, 2.5 mm)
4. Cleaning disk kit (for USB ODD drive cleaning)
5. Bootable CD
6. Multimeter
7. External monitor
8. Headphone
9. Microphone
10. A-BEX TEST DVD
11. Music CD
12. DVD TSD-1 (TOSHIBA EMI DVD Test Media)

TOSHIBA NB100 Maintenance Manual 2-1

2 Troubleshooting 2.2 Basic Flowchart

2.2 Basic Flowchart

The basic flowchart in Figure 2-1 serves as a guide for identifying a possibly faulty FRU.

Before going through the diagnostic flowchart steps, verify the following:
‰ Ask the user if a password has been registered and, if so, ask him or her to enter the
password. If the user has forgotten the system password, use a jump wire to make a
short circuit on M/B B500 location, then turn the computer power on. When booted,
the computer overrides password protection and automatically erases the current
password.
‰ Make sure the Windows® XP or Linix has been installed on the HDD. Any other
operating system can cause the computer to malfunction.
‰ Make sure any piece of optional equipment has been installed.

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2.2 Basic Flowchart 2 Troubleshooting

Star
t

Connect the AC Adapter

No
Follow the power supply diagnostic
DC IN LED on ??
procedure in Section 2.3

Yes
No Follow the power supply diagnostic
BATTERY LED on ??
procedure in Section 2.3

Yes

Turn the power on.

Yes
Follow the system board diagnostic
Any error message displayed ??
procedure in Section 2.4
No

Message "In Touch with No Follow the display diagnostic

Tomorrow Toshiba" displayed procedure in Section 2.7

Yes
Yes
See the previous page to
"Password=" displayed ??
delete the password.

No

Follow the HDD diagnostic

OS started ??
procedure in Section 2.5
No
Yes
1

Figure 2-1 Basic flowchart(1/2)

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2 Troubleshooting 2.2 Basic Flowchart

No
Follow the keyboard diagnostic
Keyboard works well ??
procedure in Section 2.6

Insert Bootable CD into USB ODD

Perform each test with the

diagnostic program.

Yes Identify the test resulting in the error

Any error detected by the
diagnostic program ?? and perform the appropriate
diagnostic procedures
No
Perform the continuous test to check if the
error is intermittent.

Yes Identify the test resulting in the

Any error detected by the
error and perform the appropriate
diagnostic program ??
diagnostic procedures
No
The system is normal.

END

Figure 2-1 Basic flowchart (2/2)

2-4 TOSHIBA NB100 Maintenance Manual

2.2 Basic Flowchart 2 Troubleshooting

If the diagnostic program cannot detect an error, the error may be intermittent. Run the
continuous test program repeatedly to isolate the problem. Check the log utilities function to
confirm which diagnostic test detected the error, then perform the appropriate
troubleshooting procedures as follows:

1. If an error is detected by the System test, Memory test, Async test, Printer test,
Sound test, or Real Timer test, follow the system board troubleshooting procedures in
Section 2.4.
2. If an error is detected by the Hard Disk test, follow the HDD troubleshooting
procedures in Section 2.5.
3. If an error is detected by the Keyboard test, follow the keyboard troubleshooting
procedures in Section 2.6.
4. If an error is detected by the Display test, follow the display troubleshooting
procedures in Section 2.7.
5. If an error is detected by the LAN test, follow the LAN troubleshooting procedures in
section 2.8.
6. If an error is detected by the Speaker test, follow the Speaker troubleshooting
procedures in section 2.9.
7. If an error is detected by the Fan On/Off test, follow the cooling module
troubleshooting procedures in Section 2.10.

TOSHIBA NB100 Maintenance Manual 2-5

2 Troubleshooting 2.3 Power Supply

2.3 Power Supply

The power supply in the computer controls many functions and components. To check if the
power supply is defective or malfunctioning, follow the troubleshooting procedures below as
instructed.

Procedure 1 Power Icon Check

Procedure 2 Connection Check
Procedure 3 Replacement Check

Procedure 1 Power Icon Check

The following two power LEDs indicate the power supply status:
‰ Battery LED
‰ DC IN LED
The power supply controller displays the power supply status through the Battery and DC IN
LEDs as in the tables below.
‰ Battery LED

Battery LED Power supply status

Blinking in Green Battery being charged
On in Green Battery fully charged, with AC adapter connected
Off Else

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2.3 Power Supply 2 Troubleshooting

‰ DC IN LED

DC IN LED Power supply status

On in Green DC power being supplied (from the AC adapter)
Off Battery damage and can’t charge during DC-in.
Off Else

If the DC IN LED off, follow the steps below:

1. Remove the battery pack and the AC adapter to shut off power supply to the
computer.
2. Attach the battery and AC adapter back again.
If the LED still off, follows the steps below:

Check 1 Make sure the DC IN LED goes on in Green If it does not, go to Procedure 2.

Check 2 Make sure the Battery LED goes on in Green. If it does not, go to Procedure 3.

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2 Troubleshooting 2.3 Power Supply

Procedure 2 Connection Check

Power is supplied to the system board as illustrated below:

AC System board
adaptor

AC power cord AC adaptor cord

Battery pack

Follow the steps below to check whether each connector has been connected correctly:
Check 1 Make sure the AC adaptor and AC power cord have been firmly plugged
into the DC IN socket and wall outlet, respectively. When they have been
connected correctly, perform Check 2.
Check 2 Connect a new AC adaptor and AC power cord.
• If the DC IN LED does not go on, go to Procedure 3.
• If the battery LED does not go on, perform Check 3.
Check 3 Make sure the battery pack has been correctly installed in the computer.
If the battery LED does not go on while the battery pack has been installed
correctly, go to Procedure 3.

Procedure 3 Replacement Check

The system board may be faulty. Disassemble the computer according to Chapter 4 and
follow the steps below:

Check 1 Replace the system board with a new one.

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2.4 System Board 2 Troubleshooting

2.4 System Board

To check if the system board is defective or malfunctioning, follow the troubleshooting

procedures below as instructed.
Procedure 1 Message Check
Procedure 2 Test Program Check
Procedure 3 Replacement Check
Procedure 1 Message Check
When the power is turned on, the system performs the self-diagnostic Power On Self Test
(POST) embedded in the BIOS ROM. The POST tests and initializes each IC on the system
board.
‰ If an error message appears on the display, perform Check 1.
‰ If there is no error message, go to Procedure 2.
‰ If FREE-DOS, Windows XP or Linix is loaded normally, go to Procedure 3.

Check 1 If the following error message is displayed on the screen, press the F1 key
as prompted. These errors occur when the system configuration
preserved in the RTC memory (generally called CMOS memory) does not
match the actual configuration or when the data is lost.
If you press the F1 key as prompted by the message, the TSETUP screen
appears to set the system configuration. If the error message appears
frequently when the power is turned on, replace the RTC battery. If any
other error message is displayed, perform Check 2.

*** Bad RTC battery ***

Check system. Then press [F1] key

Check 2 If the following error message is displayed on the screen, press any key as
prompted by the message.
The error message appears when either data stored in RAM to be resumed
is lost because the battery has been exhausted or the system board is faulty.

RESUME FAILURE and PRESS ANY KEY TO CONTINUE.

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2 Troubleshooting 2.4 System Board

Procedure 2 Test Program Check

The maintenance test program contains several programs for diagnosing the system board
and CPU. Execute the following test programs using the procedures described in Chapter 3.
1. System test
2. Memory test
3. Keyboard test
4. Display test
5. Hard Disk test
6. Mouse test
7. Sound test
8. LAN test

If an error is detected during these tests, go to Procedure 3.

Procedure 3 Replacement Check

The system board, memory, may be defective. Disassemble the computer following the steps
described in Chapter 4 and replace the system board, memory module with a new one.

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2.5 HDD 2 Troubleshooting

2.5 HDD

To check if the 9.5mm HDD is defective or malfunctioning, follow the troubleshooting

procedures below as instructed.
Procedure 1 Message Check
Procedure 2 Partition Check
Procedure 3 Format Check
Procedure 4 Test Program Check
Procedure 5 Connector Check and Replacement Check

CAUTION: The contents of the HDD will be erased when the HDD diagnostic test or
formatting is executed. Save the required contents of the HDD to floppy disks or other
storage drive in advance.

Procedure 1 Message Check

When the computer's HDD does not function properly, some of the following error messages
may appear on the display. Follow the steps below to check the HDD.

Check 1 If either of the following messages appears, go to Procedure 2. If the

following messages do not appear, perform Check 2.

Insert system disk in drive

Press any key when ready .....
or
Non-System disk or disk error
Replace and press any key

Check 2 Check TSETUP to see if the Hard Disk option has been set to “Not used”.
If so, choose another setting and restart the computer. If the problem
persists, go to Procedure 2.

Procedure 2 Partition Check

Boot from the DOS system. Perform the following checks:

Check 1 Type C: and press the Enter key. If you cannot change to drive C,
perform Check 2. If you can change to drive C, perform Check 3.

Check 2 Type FDISK and press the Enter key. Choose “Display partition
information” from the FDISK menu. If drive C is listed, perform Check 3.
If drive C is not listed, return to the FDISK menu and choose the option to

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2 Troubleshooting 2.5 HDD

create a DOS partition on drive C. Then restart the computer.. If the

problem persists, go to Procedure 3.

Check 3 If drive C is listed as active in the FDISK menu, perform Check 4. If drive
C is not listed as active, return to the FDISK menu and choose the option
to set the active partition for drive C. Then restart the computer. If the
problem persists, perform Check 4.

Check 4 Enter DIR C: and press the Enter key. If the following message is
displayed, go to Procedure 3. If contents of drive C are listed on the
display, perform Check 5.

Invalid media type reading drive C

Abort, Retry, Fail?

Check 5 Use the SYS command in the DOS system to install system files.
If the following message appears on the display, the system files have been
transferred to the HDD. Restart the computer. If the problem persists, go
to Procedure 3.
System transferred

Procedure 3 Format Check

The 2.5-inch HDD is formatted using the low-level format program and the FREE-DOS
FORMAT program. Using these programs, follow the steps below to format the HDD.

Check 1 Enter FORMAT C:/S/U to format the HDD and transfer system files. If
the following message appears on the display, the HDD has been formatted.
Format complete

If you cannot format the HDD using the test program, go to Procedure 4.

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2.5 HDD 2 Troubleshooting

Procedure 4 Test Program Check

Run the HDD test program stored on the maintenance test program disk for all test items.
See Chapter 3 for details on how to use the test program.
If an error is detected during the HDD test, an error code and status will be displayed. The
error codes and their status names are listed in Table 2-1. If an error code is not generated
and the problem still exists, go to Procedure 5.

Table 2- 1 HDD error code and status

Code Status
1 Get Parameter Fail !
2 Read Old Data Error
3 Write Pattern Error
4 Read Back Data Error
5 Data Compare Error
6 Restore Data Error
7 Read Verify Error
9 Seek Error
10 Disk Controller Self Test Failed
11 Disk Controller Test unexpected interrupt Failed
12 Disk Controller action Test Failed
13 Disk dos not support SMART
14 Disk read attribute threshold error
15 Disk read attribute value error
16 Disk SMART attribute value error

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2 Troubleshooting 2.5 HDD

Procedure 5 Connector Check and Replacement Check

The HDD or system board may be faulty. Disassemble the computer following the steps
described in Chapter 4 and perform the following checks:

Check 1 Make sure the following connectors have been firmly connected to the
HDD and system board.

If any connector is loose or off, reconnect it firmly and return to Procedure 1.

If there is still an error, perform Check 2.

Check 2 The HDD may be damaged. Replace it with a new one following the
disassembling instructions in Chapter 4. If the problem persists, perform
Check 3.

Check 3 The System board may be damaged. Replace it with a new one following
the disassembling instructions in Chapter 4. If the problem persists,
perform Check 4.

Check 4 The system board may be damaged. Replace it with a new one following
the disassembling instructions in Chapter 4.

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2.6 Keyboard 2 Troubleshooting

2.6 Keyboard

To check if the computer’s keyboard is defective or malfunctioning, follow the

troubleshooting procedures below as instructed.

Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

Execute the Keyboard test available as part of the maintenance test program. See Chapter 3
for information on how to perform the test.
If an error is detected in the test, go to Procedure 2. If no error is detected, the keyboard
itself is normal.

Procedure 2 Connector Check and Replacement Check

The keyboard or system board may be disconnected or faulty. Disassemble the computer
following the steps described in Chapter 4 and perform the following checks:

Check 1 Make sure the keyboard cable has been firmly connected to the system
board.

If the cable is loose or off, reconnect it firmly and return to Procedure 1.

If there is still an error, perform Check 2.

Check 2 The keyboard may be faulty. Replace it with a new one following the
instructions in Chapter 4. If the problem persists, perform Check 3.

Check 3 The System board may be faulty. Replace it with a new one following the
instructions in Chapter 4. If the keyboard is still not functioning properly,
perform Check 4.
Check 4 The memory may be defective. Replace the memory module with a new
one following the steps described in Chapter 4. If the problem persist,
perform Check 5.

Check 5 The system board may be faulty. Disassemble the computer following the
steps described in Chapter 4 and replace the CPU with a new one.

TOSHIBA NB100 Maintenance Manual 2-15

2 Troubleshooting 2.7 Display

2.7 Display

To check if the computer’s display is defective or malfunctioning, follow the troubleshooting

procedures below as instructed.
Procedure 1 External Monitor Check
Procedure 2 Test Program Check
Procedure 3 Connector Check and Replacement Check

Procedure 1 External Monitor Check

Connect an external monitor to the computer's external monitor port, then boot the computer.
The computer automatically detects the external monitor even if resume mode is enabled.
If the external monitor works correctly, the internal LCD, LCD/FL cable, or FL may be
faulty. Go to Procedure 3.
If the external monitor appears to have the same problem as the internal monitor, the system
board may be faulty. Go to Procedure 2.

Procedure 2 Test Program Check

Insert the diagnostics bootable CD in the computer's CD ROM, turn on the computer and run
the test. See Chapter 3 for information on how to perform the test.
If an error is detected in the test, go to Procedure 3. If no error is detected, the display itself
is normal.

Procedure 3 Connector Check and Replacement Check

The display unit has an LCD module, Fluorescent lamp (FL), panel close switch and FL
inverter board. Any of the components or their connections may be defective. Disassemble
the computer following the steps described in Chapter 4, then perform the following checks:
(1) If the FL does not light, perform Check 1.
(2) If characters or graphics are not displayed normally, perform Check 5.
(3) If the FL remains lit when the display is closed, the panel close switch may be
defective. Perform Check 8.

Check 1 Make sure the following cables have been firmly connected to the system
board and FL inverter board.

If any of the cables is loose or off, reconnect it firmly and return to

Procedure 3. If there is still an error, perform Check 2.
Check 2 The LCD/FL cable may be faulty. Replace it with a new one and return to

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2.7 Display 2 Troubleshooting

Procedure 3. If there is still an error, perform Check 3.

Check 3 The FL may be faulty. Replace it with a new one and return to Procedure
3. If there is still an error, perform Check 4.
Check 4 The FL inverter board may be faulty. Replace it with a new one and
return to Procedure 3. If there is still an error, perform Check 5.
Check 5 Make sure the LCD/FL cable has been firmly connected to the system
board and LCD module.

If the cable is loose or off, reconnect it firmly and return to Procedure 3.

If there is still an error, perform Check 6.
Check 6 The LCD/FL inverter cable may be faulty. Replace it with a new one and
return to Procedure 3. If there is still an error, perform Check 7.
Check 7 The LCD module may be faulty. Replace it with a new one and return to
Procedure 3. If there is still an error, perform Check 8.
Check 8 The System board may be faulty. Replace it with a new one. If there is
still an error, perform Check 9.
Check 9 The memory may be defective. Replace the memory module with a new
one following the steps described in Chapter 4.

TOSHIBA NB100 Maintenance Manual 2-17

2 Troubleshooting 2.8 LAN

2.8 LAN

To check if the computer’s LAN is defective or malfunctioning, follow the troubleshooting

procedures below as instructed.
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

Execute the LAN check program available as part of the maintenance test program. This
program will check the LAN. Insert the Bootable CD into the CD. Turn on the computer
and run the check program. See Chapter 3 for information on how to perform the check.
If any abnormal is detected by the check, go to Procedure 2

Procedure 2 Connector Check and Replacement Check

The LAN connector (RJ45) is mounted on the system board. If the LAN malfunctions, the
system board might be faulty.
Disassemble the computer following the steps described in Chapter 4 and perform the
following checks:
Check 1 The system board may be faulty. Replace it with a new one following the
instructions in Chapter 4. If the LAN is still not functioning properly,
perform Check 2.
Check 2 The memory may be defective. Replace the memory module with a new
one following the steps described in Chapter 4. If the problem persists,
perform Check 3.

Check 3 The system board may be faulty. Disassemble the computer following the
steps described in Chapter 4 and replace the system board with a new one

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2.9 Audio Test 2 Troubleshooting

2.9 Audio Test

To check if the computer’s Speaker is defective or malfunctioning, follow the

troubleshooting procedures below as instructed.

Procedure 1 Test Program Check

Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

Execute the Audio test available as part of the maintenance test program. See Chapter 3 for
information on how to perform the test.
If an error is detected in the test, go to Procedure 2. If no error is detected, the Audio itself is
normal.

Procedure 2 Connector Check and Replacement Check

The Audio or system board may be disconnected or faulty. Disassemble the computer
following the steps described in Chapter 4 and perform the following checks:

Check 1 Make sure the Speaker cable has been firmly connected to the system board.

If the cable is loose or off, reconnect it firmly and return to Procedure 1. If

there is still an error, perform Check 2.

Check 2 The Speaker may be faulty. Replace it with a new one following the
instructions in Chapter 4. If the problem persists, perform Check 3.

Check 3 The System board may be faulty. Replace it with a new one following the
instructions in Chapter 4. If the Audio is still not functioning properly,
perform Check 4.
Check 4 The memory may be defective. Replace the memory module with a new one
following the steps described in Chapter 4. If the problem persist, perform
Check 5.

Check 5 The system board may be faulty. Disassemble the computer following the steps
described in Chapter 4 and replace the system board with a new one.

TOSHIBA NB100 Maintenance Manual 2-19

2 Troubleshooting 2.10 Cooling Module

2.10 Cooling Module

To check if the computer’s cooling module is defective or malfunctioning, follow the

troubleshooting procedures below as instructed.
Procedure 1 Test Program Check
Procedure 2 Connector Check and Replacement Check

Procedure 1 Test Program Check

Execute the Fan On/off test program available as part of the maintenance test program. This
test program checks the cooling module. Insert the diagnostics bootable CD in the
computer's CD, turn on the computer and run the test. See Chapter 3 for information on how
to perform the test.
If any error is detected by the test, go to Procedure 2.

Procedure 2 Connector Check and Replacement Check

The cooling module is connected to the system board. If the cooling module malfunctions,
there may be a bad connection between the cooling module and the system board or either
might be faulty.
Disassemble the computer following the steps described in Chapter 4 and perform the
following checks:

Check 1 Make sure the cooling module has been firmly connected to the connector on
the system board. Also make sure that the tape is not stuck to any part of the
fan and that the fan is free of foreign matter.

If the connector is disconnected, connect it firmly to the system board and

return to Procedure 1. If the tape is stuck to any part of the fan, stick it back
to the specified point. If a foreign matter is found in the fan, remove it and
then return to Procedure 1. If there is still an error, perform Check 2.
Check 2 The cooling module may be faulty. Replace it with a new one following the
steps in Chapter 4. If the cooling module is still not functioning properly,
perform Check 3.
Check 3 The memory may be defective. Replace the memory module with a new one
following the steps described in Chapter 4. If the problem persists, perform
Check 4.
Check4 The system board may be faulty. Disassemble the computer following the steps
described in Chapter 4 and replace the system board with a new one.

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2.10Cooling Module 2 Troubleshooting

TOSHIBA NB100 Maintenance Manual 2-21

Chapter 3
Diagnostic Programs
3 Diagnostic Programs

Chapter 3 Contents

3.1 General.......................................................................................................................... 1
3.2 Quick Start .................................................................................................................... 3
3.2.1 Quick Test ............................................................................................... 3
3.2.2 Customization Test.................................................................................. 3
3.2.3 Keyboard Layout test .............................................................................. 7
3.2.4 Audio Play Test ....................................................................................... 8
3.2.5 Audio Record Test................................................................................... 8
3.2.6 DMI Read ................................................................................................ 9
3.2.7 DMI Write ............................................................................................... 9
3.2.8 System Information ............................................................................... 10
3.2.9 View Logs ............................................................................................. 11

3.2.10 Exit to Free DOS .................................................................................. 12

3.2.11 The Diagnostics Screen Explanation..................................................... 12
3.3 Options........................................................................................................................ 15
3.3.1 Overview ............................................................................................... 15
3.3.2 Batch Parameters Configuration ........................................................... 16
3.3.3 Item’s Parameters Configuration........................................................... 18
3.3.4 Load Batch Parameters.......................................................................... 19
3.3.5 Save Batch Parameters .......................................................................... 20
3.3.6 LOG Parameters Setting........................................................................ 21
3.3.7 Specify LOG Viewer............................................................................. 22
3.3.8 Display LOG File .................................................................................. 22
3.3.9 LOG Viewer .......................................................................................... 23
3.3.10 LOG File Sample................................................................................... 24
3.4 Subtests ....................................................................................................................... 26
3.5 System Test................................................................................................................. 29
3.6 Memory Test............................................................................................................... 34
3.7 Storage ........................................................................................................................ 40
3.8 Video........................................................................................................................... 44

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 3 Diagnostic Programs

3.9 Communication (COMM) .......................................................................................... 53

3.10 Peripheral .................................................................................................................... 54
3.11 Error Codes and description........................................................................................ 57
3.12 Quick Test Item List ...................................................................................................... i

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3.1 General 3 Diagnostic Programs

3.1 General

This chapter explains the diagnostic programs which tests and diagnoses the functions of the
hardware components of this computer. The diagnostic programs can be classified into two
types: OPTION and DIAGNOSTIC TEST.

NOTE 1: This Diagnostic supports Arizona 10

NOTE 2: Before running a test, be sure to:
1. Check that all the cables are connected securely.
2. Exit the application that is currently running and close Windows.

The OPTION includes the following functions:

… Select All Items

… Test Select Items
… Edit Batch Parameters
… Load Batch Parameters
… Save Batch Parameters
… Log Parameters
… Specify Log Viewer
… Display Error Log File
… DOS Shell
… Exit to Free-DOS

The DIAGNOSTIC TEST Devices include the following tests:

… System Test
… Memory Test
… Storage Test
… Video Test
… Communication Test
… Peripheral Test
… Keyboard Layout Test
… Audio Play Test
… Audio Record Test
… DMI Read
… DMI Write
… System Information

Before running the diagnostic programs, get the following tools prepared:

… A Service Diagnostic BOOT CD or Flash Memory

… A Formatted FLOPPY DISK

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3 Diagnostic Programs 3.1 General

… An External Monitor (for DISPLAY test)

… Audio Line for audio record test

The following chapters describe all the test details. The test items could be selected from the
DIAGNOSTIC TEST menu.

Note:

When booting up the unit for the first time, the system will automatically select the location
of the result log file. If a USB floppy drive is connected, and there is an unprotected floppy
diskette with more then 50KB spare space in the drive, system will save all log files into the
root directory the diskette; otherwise, system will save all log files in the root directory of
RAM disk.

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3.2 Quick Start 3 Diagnostic Programs

3.2 Quick Start

When the system is booting from Service Diagnostic Media, the following screen will be
displayed:

Please select a test item or select 0 to exit to Free-DOS:

3.2.1 Quick Test

When this item is selected, the system will run the configured test items and generate a test
report automatically.

When the test is completed, a file named Quick.log would be saved in the defined location.

When Quick.log is being created, meanwhile, a file named quick.log has already existed, the
system will automatically rename Quick.log to Quick.old for the backup purpose of the log file.

For the detail of test item, please refer to Quick Test Item List.

3.2.2 Customization Test

When this item is selected, the system will run the diagnostic programs according to the
procedures you defined. When the test is completed, a file named Custom.log will be saved in
the defined location. Please see the following example-- Mouse test.

1. Use arrow key to select ‘TouchPad’ item on ‘Peripheral’ in the menu, then press Space
key to select it. (When it is being selected, there is a X marked in the [ ])

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3 Diagnostic Programs 3.2 Quick Start

Select ‘Test Mouse’ or press F8 to run the test. The prompt information would be
displayed in the screen as below. This test item needs user to verify whether the mouse
works normally.

The test result will be displayed in the following screen:

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3.2 Quick Start 3 Diagnostic Programs

Here is another method to run the test: Highlight a test item by using arrow keys, then,
press Enter to start. If there are parameters provided, user should set parameters in the
parameter dialog window.

CPU Speed Test (Step by Step):

1. Select test item:

Select System—CPU—CPU Speed, then, press the Enter key.

2. Parameters Setting

Choose the OK button after you set the proper parameters in the following window.

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3. Test Result

System will automatically run and display the test result as follows:

Following is the comparison report of the two testing methods mentioned above:
1) Configuration and Running
As to the method used in Mouse test, the user is required to select test items by pressing
Space key and set the parameters artificially, (See 3.3.3 Item’s Parameters
Configuration) Then press F8 to start the test. User should configure each parameter in
advance; otherwise the default parameters would be used. Using this method, user is
allowed to select more than one test item at one time.
2) Running the current test item

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As to the method adopted in CPU Speed test, user should highlight the test item and
press Enter to start testing. And the user has to setup the parameters every time before
running the test. Using this method, only one test item would be tested at one time.

3.2.3 Keyboard Layout test

The test purpose is to check whether 30 kinds of keyboards run well during the test
procedure. When users choose the item, the names of these countries will be displayed on
the screen for user choice. User press any index of token in ASCII, and the program will
test the kind of keymap of the country.

The test screen would be shown as below:

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It requires user to press the key and check whether the key in the screen changes
color or not. User can terminate test by typing ‘END’. When testing the ‘Fn’ key, it
must press the ‘Enter’ key at the same time.

When the user has checked all the keys and all the keys in the screen have changed
color, the diagnostics program would automatically end the test and report the pass
information.

If keyboard test fails, program will terminate the test and report the fail information
when it is time to timeout.

The test will end when all keys are pressed or test time is out after 90 seconds.

3.2.4 Audio Play Test

Check whether the system could playback audio normally. When the test is completed, a
file named Audio_P.log will be saved in the defined location.

3.2.5 Audio Record Test

Check whether the system could record the sound normally. If there is no error during
the whole test, it will pass and return to main menu automatically; otherwise Fail. The
test will repeat for four times, if there is no error it return main menu automatically.
When the test is completed, a file named autest.log will be saved in the defined location.

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3.2.6 DMI Read

Read the information from the system’s SMBIOS and display it in the screen as follows:

User can press any key to exit the program.

3.2.7 DMI Write

In addition to reading the DMI information, DMI Write also permits attributes editing
and updating: Manufacture, Product Name, Version, Serial Number, and OEM Part
Number, etc. The following screen will be displayed:

In this screen, there are two lines which attribute could be edited and updated. The 1st
line (the font in yellow with blue background) shows the attribute’s value that is read
from the current system and the 2nd line (the font in red with turquoise background)
shows the same value as that in the 1st line before user’s editing. User can modify the
attribute’s value in the 2nd line and press Enter to confirm the current edition and
continue editing the next attribute.

During the editing, user could press F2 to confirm the DMI attribute update or press F4
to ignore the modification. Press ESC to exit the program of DMI Write.

The confirmation screen is as below:

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The attributes that have been modified would be marked in red; otherwise in yellow.
User could press F2 to save the changes, or press F4 to ignore and exit the current
program.

3.2.8 System Information

This function is used to read the system information. When the test is completed, a file
named System.log will be saved in the defined location. During the reading process, the
following screen will be displayed to indicate that the progress is in detection:

On the left column of the above screen, the detected hardware components are listed. The
corresponding information of the detected hardware components is displayed on the right
of the screen. It displays the current running status information of the check program.
The name of the program is marked on the top of the screen. At the bottom, the function
keys are listed for user operation. During the detection, keyboard operation is invalid.

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When the detection is finished, the hardware components information will be displayed
as follows:

User can use function keys listed on the bottom of the screen to display the configuration
of the component or exit the current program. On the left column, the components
information is listed and user can use arrow keys or PgUp/PgDn to view the list and
highlight the chosen component. On the right column, the configuration information of
the highlighted component is listed. Press ESC to exit this program.

3.2.9 View Logs

User can enter one choice to view a log file in the screen as follows.

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3.2.10 Exit to Free DOS

Select this item to exit to Free DOS.

3.2.11 The Diagnostics Screen Explanation

Below is an example of running a test item. It includes the following parts: Diagnostics
Windows, Test Status Area, Progress Bar, Error List, Test Item’s Title, Status Bar and
Message Box.

1. Diagnostics Windows

When a test item is running, a Diagnostics Windows is displayed in full screen. It consists of
the following parts: Title Bar, Test Running Status and Report Panel, Status Bar. There
would prompt a message box called USER BREAK in the central of the window whether
user press ESC to interrupt the test.

2. Test Running Status and Report Panel

Test Running Status and Report Panel are located on the middle of Diagnostics Windows.

‹ Test item name, test process and test result are displayed in the left;

‹ Test status and result are displayed in the upper right corner of the screen. It displays the
test status of the current test item – TEST (in testing), PASS (test finished and its result
is passed), FAIL (test finished and its result is failed) and SKIP (test skipped).

‹ The error list of each test module is displayed at the lower right corner of the screen. It
would display the total error quantity found in the test, the most recent five error codes

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and description would be shown here. Detailed error report could be viewed with
Logview.exe.

‹ When pressing ESC key during the test process, a User Break Windows will be popped
up for the user to select.

3. USER BREAK

Pressing ESC key to interrupt the test, USER BREAK message box would be prompted out
in the central of Diagnostics Window for the user to select the following actions:

‹ CONTINUE---- Continue the test;

‹ SKIP---- Stop the sub-item of current test item to go to the next item’s test;

‹ ABORT----Stop the current test item to test the next module.

‹ ABORT ALL---- Stop all the selected test items. User could use the hot key Ctrl+D to
achieve the same operation. When the user calls ABORT ALL, the following message
box will prompt for his selecting.

4. Title Bar:

Title Bar located at the top of the window, it includes information as follows:

‹ Program Name and Its Version: Service Diagnostic Ver1.10;

‹ Test Module Name: Label the name and version of the test module. For example, in the
above screen, the name of the test module is ‘Memory Tester Build Date 2007.02.09’.

‹ Status Bar: Located at the bottom of the screen as follows:

The status bar is used to indicate the current script setting and test status. It consists of two
lines that includes the information as follows:

‹ Test Mode: TIMEBOUND or LOOPBOUND, e.g. LOOPBOUND in the above screen;

‹ Script File Name: Script file name, e.g. ‘Custom.INI’ in the above screen;

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‹ Current Time(C. TIME): Current system time, e.g. ‘C.TIME:2008-02-16 00:42:40’ in

the above screen;

‹ Test Time Remaining (LEFT): In TIMEBOUND mode, it would display the remaining
test time at the same location as Current TIME (C. TIME) in the above screen;

‹ Current Loop Count: In LOOPBOUND mode, it will display the total LOOP number
planning to execute and the current LOOP number have been finished, e.g. ‘COUNT:
01/01’ in the above screen;

‹ CPU Temperature: Detect the temperature in the current CPU, e.g. ‘CPU: 56C’ in the
above screen;

‹ Remaining Battery Capacity: Remaining Battery Capacity detected in the current

Battery, e.g. ‘BAT: 46%’;

‹ Test Order: Define the test sequence. There is two sequence modes: Sequential Test
Mode and Random Test Mode. The default mode is Sequential Test Mode, it would
displays ‘ORDER: SEQ’ as in the above screen;

‹ LOG File Name: Display the file name of the test log, e.g. Custom.Log in the above
screen;

‹ Start Test Time (S.TIME): Display the test start time for the current test item or the test
script, e.g. ‘S.TIME: 2008-02-16 00:42:28’ in the above screen;

‹ Break On Error: Display ‘HALT’ as shown in the above screen when ‘Break On Error’
is enabled;

‹ Wait On Error: Display ‘WAIT’ as shown in the above screen when ‘Wait On Error’ is
enabled;

‹ Pause Enable: Display ‘PAUSE’ when “Pause Enable” is enabled;

‹ Manual Interrupt Method: Display ‘Esc: Break’ to tell the user how to manually
interrupt the test process.

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3.3 Options

3.3.1 Overview

In Service Diagnostics, with the Options menu user can configure the batch
parameters, test item’s parameters and those parameters created by the LOG file.

Options Menu Notes:

• Select All/None Items

Switch between selecting all test items and selecting none. The hot key is F6.
• Test Selected Items

Execute all selected test items in this editor. The hot key is F8.
If “Interactive” option in batch parameters has not been selected, a warning
message would be shown as below:

• Edit Batch Parameters

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3 Diagnostic Programs 3.3Option

Configure batch parameters and all the test item’s parameters.

• Load Batch Parameters

Upload all the test items and the parameters to the *.ini file.
• Save Batch Parameters

Save all the parameters and the test items that are configured in the editor to a
specified file.
• Log Parameters

Configure LOG parameters.

• Specify LOG Viewer

Specify the viewer for the LOG file.

• Display Error Log File

Load the LOG file viewer specified in the Specify Log Viewer to view the LOG
file.
• DOS Shell

Enter the DOS Shell and execute the DOS programs. You can also exit to the
Service Diagnostics Editor by the command of EXIT.
• Exit to DOS

Exit the Service Diagnostics Editor and back to DOS.

3.3.2 Batch Parameters Configuration

The batch parameters configuration screen can be accessed through Service

Diagnostics/OPTIONS -> EDIT BATCH PARAMETERS -> BATCH
PARAMETERS:

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• Test Order
Specify the order of the test items. Choose 'Sequence' to adopt the sequential
mode; choose 'Random' to run the test items in random sequence.
• Test Options
Choose one of the following options:
9 Wait On Error
Wait for further confirmation while an error occurs.
9 Break On Error
Stop the test when a test item fails.
9 Pause Enable
Pause at the end of each test items and wait for the user to response with the test
items that requires the user to assist the test processes, such as the keystroke test.
9 Interactive
If the item is enabled during the test, the test items that need user to response can
run normally, such as Mouse test; If it is disabled, those test items will report
FAIL.
When the option here is enabled, it would affect all the test items while the same
option in “Item Parameters Configuration” only affect that test item.
9 Monitor Battery Life

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Monitor the remaining battery capacity (percent).

9 Monitor CPU Thermal
Monitor the CPU temperature.
• Test Mode
9 LOOPBOUND
The chosen test items will run repeatedly according to the times specified in the
'Number of Loops'.
9 TIMEBOUND
The chosen test items will run for an extent time specified in 'Time Limit Hrs' and
'Time Limit Min'.
• Time Limit Hrs
Specify the hours whether 'TIMEBOUND' is chosen under the batch mode.
• Time Limit Min
Specify the minutes whether 'TIMEBOUND' is chosen under the batch mode.
• Number Of Loops
Specify the repeating times when 'Loop Bound' is chosen under the batch mode.

3.3.3 Item’s Parameters Configuration

The test items’ parameters configuration screen can be accessed through Service
Diagnostics/Options -> Edit Batch Parameters -> Item’s Parameters-> System-
>CPU-> Basic Functionality:

• Repeat count

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Repeat times of the test item.

• Interactive
If the item is enabled during the test, the test items that need user to response can
run normally, such as PS2 Mouse test; If it is disabled, those test items will
report FAIL.
Whether the option here is enabled, it only affects the current test item.
• Parameters
For the test items with specific parameters, this option will call the related
configuration screens. Otherwise, the program will show the following dialogue
window:

Parameters for the specific test items:

Some test items (Memory, HDD, e g...) have their individual parameters, which
can be configured in their parameters setting window.

3.3.4 Load Batch Parameters

Batch parameter is saved in the script file whose extension name is INI (*.INI).
Below is the screen shot of “Load Batch Parameters”.

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3 Diagnostic Programs 3.3Option

In this window, you can specify the .INI files that you wanted to be edited or
modified.

3.3.5 Save Batch Parameters

Here you can save the edited or modified content to the batch parameters files.

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3.3.6 LOG Parameters Setting

You can access the Log Parameters screen through Service Diagnostics\Options -
Generate Report.

• Report Destination
If selecting 'NONE', no log file will be generated; if selecting 'FILE', a log file with
the name specified in 'Log File Name' will be generated.
• Log Options
9 Log Errors
If selecting this parameter, errors will be recorded when the test fails.
9 Log Test Activities
If selecting this parameter, the subtest results will be recorded.
9 Log Test Start Time
If selecting this parameter, the start time of the test will be recorded.
9 Log Test End Time
If selecting this parameter, the end time of the test will be recorded.
9 Log Errors Only
If selecting this parameter, errors will be recorded only when the test fails.
9 Log Errors Only with Time

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If selecting this parameter, errors and time will be recorded only when the test
fails.
9 Append to Old Log File
If selecting this parameter, the new log will be added to the old one.
9 Log Device Info on Fail
If selecting this parameter, details of the failed test will be recorded.
• Log file Name
Specify the Log file name. You can input the detail path of the file. System will
show the detail path of the file.

3.3.7 Specify LOG Viewer

You can specify the Log file viewer in the Specify Log Viewer screen.

The default viewing program of Service Diagnostics is LogView.exe.

3.3.8 Display LOG File

You can specify the Log file for viewing in the Display Error Log File screen.

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In this screen, you can specify a Log file and view it with the viewer designated in
Specify LOG Viewer.

3.3.9 LOG Viewer

Service Diagnostic Log viewer:

• ↑, ↓
Scroll a line backward or forward on the screen.
• Page Up, Page Down

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Scroll a page backward or forward on the screen.

• Esc
Exit the Log viewer.
• F1
Display the Help information about the Log viewer operations and the
functional keys.
• Ctrl+Home
Go to the start of the log file.
• Ctrl+End
Go to the end of the log file.
• Ctrl+F3
Prompt the search dialogue for the user to input the string to be looked for
and specify the searching method.
• F3
Find the next corresponding strings given.

3.3.10 LOG File Sample

Log file is a test result file, which records the following information: Test module name,
Test item name, Start/End time and the test result (including PASS, FAIL, SKIP and
ABORT). When a failure is found, both the error code and the error information were
recorded.

In the Log file, we use Test Items as the test item name, which could not be modified in
the whole time. And we use the Internal Name as name in the program’s UI, which
corresponds to the test item name and could be modified according to the user’s favorite.

The following section is a sample of log file:

DIAG REPORT
<Module Name>: Service Diagnostic Ver 1.00 ... Memory Tester Build Date 2006.01.10

[Walk High]
Begin Time: Wed Jul 05 10:45:36 2006

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Base Memory Test : PASS

Extended Memory Test : PASS
End Time: Wed Jul 05 10:47:51 2006

<Module Name>: Service Diagnostic Ver 1.00 ... Mouse Test Build Date 2006.01.10

[MSTPad]
Begin Time: Wed Jul 05 10:48:54 2006

Touch Pad Test : FAIL

ITEM TEST FAIL
Function ID :502
Error Code :50202
Error Message :Touch Pad Test Fail
End Time: Wed Jul 05 10:49:16 2006

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3 Diagnostic Programs 3.4 Subtests

3.4 Subtests

Sub
Test Test
Item Subtest Test items Internal Name
Group ID
ID
System 01 CPU 01 Basic Functionality Test [CPUBasicFun]
02 CPU Speed [CPUSpeed]
Coprocessor Coprocessor
03 NPU Basic Functions [NPUFun]
NPU Interrupt [NPUInterrupt]
04 CPU Information [CPUInformation]
05 CPU Protected Mode [Protect]
06 MMX [MMX]
02 Board 01 DMA Controller [DMACtrl]
02 Interval Timer [Timer]
03 Clock / Calendar [RealClock]
04 PCI System [PCI]
05 Plug and Play [PnP]
06 ACPI Test [ACPI]
03 FAN 01 CPU Fan Speed Test [FANSpeed]
Memory 01 BIOS ROM [BIOSROM]
02 Parity [Parity]
03 Pattern 01 Bit Stuck High Test [BSHigh]
02 Bit Stuck Low Test [BSLow]
03 Checker Board Test [ChkBd]
04 CAS Line Test [CASLine]
05 Incremental Test [Incrment]
06 Decremental Test [Decrment]
07 Incremental Decremental Test [Idcrment]
04 Extended Pattern 01 Write/Read Cycle Test [XWRCycle]
02 Read Cycle Test [XRCycle]
05 Walking 1's Test [WalkHigh]
06 Walking 0's Test [WalkLow]
07 Memory Address [Address]
08 Refresh Test [Refresh]
09 Cache Memory [CacheOne]
10 Random Memory 01 Randomize Test [Random]

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02 Random Increment Read/Write [RandIncr]

11 Data Bus Test [DataBus]
Memory Speed
12 [MemSpeed]
Test
Storage 01 HDD 01 Sequential/Random R/W [SeqRdRW1]
02 Sequential/Random Seek [Seek1]
03 Performance [Perform1]
04 Controller Check [Controller1]
05 Diagnostic Read/Write [DiagRW1]
06 SMART Test [SMART1]
Video 01 Text Mode 01 Character Test [CharTest]
02 Text Attribute [Attribut]
03 Text Page Selection [PageSel]
04 Text Color [Color]
05 80*25 Text Mode [Text Mode]
640*480 VGA
02 [VGAMode]
Mode
640X480 Video Modes
VESA 640x480x256 Mode
VESA 640x480x32K Mode [V640480_15]
VESA Video
03 01 [V640480_16]
Modes VESA 640x480x64K Mode
[V640480_24]
VESA 640x480x16K Mode [V640480_32]
VESA 640x480x32bit Mode
800X600 Video Modes
VESA 800x600x256 Mode
VESA 800x600x64K Mode [V800600_15]
02 VESA 800x600x32K Mode [V800600_16]
[V800600_24]
VESA 800x600x16K Mode
[V800600_32]
VESA 800x600x32bit Mode
VESA Video
04 [VESAMEM]
Memory
05 AGP Test [AGP]
06 LCD Panel Test [LCDPanel]
07 Register Test [Register]
08 Color Purity Test [ColPurity]
09 Direct Color Test [DirectColor]
DAC/Palette
10 [DACPalAddr]
Address
11 Bitblt Engine [Bitblt]

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Test
COMM 01 LAN Card 01 Device ID Detection [DeviceID]
02 Vendor ID Detection [VendorID]
03 Mac Address Detection [MAC Address]
Peripheral 01 Keyboard 01 Keyboard Data Line [KBDataLn]
02 Keyboard Clock Line [KBClokLn]
02 Mouse 01 TouchPad [MSTpad]
03 Led 01 Device Led [KBLED]

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3.5 System Test

Move arrow keys and press the Space key to select CPU test item from Service
Diagnostic menu, then highlight CPU and press the Enter to run this test item.

Subtest 01 CPU

1. Basic Functionality Test

This test item is to check whether the CPU works normally through math and
logic calculation, which means verifying the general registers, math registers
and logic registers.

2. CPU Speed

This test item is to detect the work frequency of the current CPU. User should
change the parameters setting in the following window before the test:

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CPU Speed Comparison--Whether you want to make a comparison of the

CPU speed with the value set in ‘Expected CPU Speed’, you should choose
‘Yes’; otherwise, ‘No’.

Expected CPU Speed--Specify the expected CPU Speed value you want
for further comparison.

Allowable Error Rate-- Specify the Allowable Error Rate value you want
for further comparison.

3. Coprocessor

9 NPU Basic Functions Test

This test item is to check whether the precision of the numeric processor in
the float calculation is up to the IEEE standards.

9 NPU Interrupt Test

This test item is to check whether NPU transfers the abnormal Interrupt
program correctly by forcing an abnormal float.

4. CPU Information

This test item is used for getting & showing CPU Information. It will be
displayed as follows:

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5. CPU Protected Mode Test

This test item is to check whether CPU protected mode instruction works
normally.

6. MMX

The test item is to confirm whether the CPU supports MMX instructions.

Subtest 02 Boards

1. DMA Controller

This test item is to check whether the DMA controller works normally.

2. Interval Timer

This test item is to check whether the Interval Timer (18.2Hz, 55ms) works
normally.

3. Clock/Calendar

This test item is to check whether the system clock/calendar works

normally.

4. PCI System

This test item is to check whether the bus number, device number and
function number in PCI bus are valid.

5. Plug and Play

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This test item is to check:

1. Whether the current system supports Plug-n-Play;
2. Whether there is an ESCD (Extended System Configuration Data) in
the BIOS;
3. Whether there is PCI-to-ISA bridge in the system;
4. Whether there is PCI bus in the system.

6. ACPI Test

ACPI test includes two sub-items as below:

System Address Map Test: Check the correctness of ACPI system memory
map, and whether its mapping scope is within real memory.
ACPI Table Test: Check the correctness of ACPI relative configuration
tables in the current system.

Subtest 03 FAN Speed Test

1. CPU Fan Speed Test

This test item is to check whether the CPU fan currently used works
normally in the different speeds of stop, slow, middle and fast. Below is the
parameter setting dialog window.

Set the range of Speed that is to be tested, then choose the OK button to
test it. It will be displayed as follows:

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3 Diagnostic Programs 3.6 Memory Test

3.6 Memory Test

This test module is to check whether the memory chip works normally.

Subtest 01 BIOS ROM

This test item is to check the validity of BIOS ROM that includes two sub-items --
ROM Read and ROM Write Protection. ROM Read is to check whether BIOS
ROM could be correctly read out, ROM Write Protect is to check whether BIOS
ROM is write-protected.

Subtest 02 Parity

This test item is to check whether the parity checkout error could happen through
writing and reading memory. Below is the parameter setting dialog window.

Test Option: Choose the Memory part to take the test– Base Memory or
Extended Memory.

Extended Memory Test Range: Specify the test coverage range of

Extended Memory. If user chooses Total Size, it means that the whole
Extended Memory will be tested. Although user can input the parameter
into other select box, but the selected result is invalid. If user chooses
Special Size, the test of Extended Memory will be taken according to the
coverage range that user chooses or time.

Extended Memory Start Address (MB) & Extended Memory End

Address (MB): Set the range of extended memory that is to be tested, the
test coverage would be based on the setting and the value in ‘Percent (%)
mentioned at below.

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Pattern Size: Choose the pattern size – BYTE, WORD, DWORD or ALL.

Percent (%): Choose the percentage of the defined range of the memory to
be tested.

Time Limit(h): Choose or Input the time (hour) of the defined range of the
memory to be tested.

Time Limit(m): Choose or Input the time (minute) of the defined range of
the memory to be tested.

Subtest 03 Patterns

This test item is to check whether the system memory includes base memory and
extended memory that could be accessed correctly through writing and reading
with a series of designed pattern data. Below is the parameter setting dialog
window.

Test Option: Choose the Memory part to take the test– Base Memory or
Extended Memory.

Extended Memory Test Range: Specify the test coverage range of

Extended Memory. If user chooses Total Size, it means that the whole
Extended Memory will be tested. Although user can input the parameter
into other select box, but the selected result is invalid. If user chooses
Special Size, the test of Extended Memory will be taken according to the
coverage range that user chooses or time.

Extended Memory Start Address (MB) & Extended Memory End

Address (MB): Set the range of extended memory that is to be tested, the

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test coverage would be based on the setting and the value in ‘Percent (%)
mentioned at below.

Pattern Size: Choose the pattern size – BYTE, WORD, DWORD or ALL.

Percent (%): Choose the percentage of the defined range of the memory to
be tested.

Time Limit(h): Choose or Input the time (hour) of the defined range of the
memory to be tested.

Time Limit(m): Choose or Input the time (minute) of the defined range of
the memory to be tested.

1. Bit Stuck High Test

Data pattern: Every bit is ‘1’ (Each bit is high)

2. Bit Stuck Low Test

Data pattern: Every bit is ‘0'(Each bit is low);

3. Checker Board Test

Data pattern: Lo-byte and hi-byte are composed with 0101(0x5) and 1010
(0xA);

4. CAS Line Test

Data pattern: Lo-byte and hi-byte are composed with 0000 (0x0) and
1111(0xF);

5. Incremental Test

Data pattern: A series of increasing data from 0 by adding 1 each time;

6. Decrement Test

Data Pattern: A series of decreasing data from the maximum (e.g. 0xFFFF) by
subtracting 1 each time;

7. Incremental / Decrement Test

Data Pattern is a series of data whose low byte is increasing data from 0x00
and high byte is decreasing data from 0xFF.

Subtest 04 Extended Pattern

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In addition to the above pattern test of the memory, there is Read/Write Cycle test
and Read Cycle Test for the extended memory.

Below is the parameter dialog window of the extended pattern test.

Test Range: Specify the test coverage range of Extended Memory. If

user chooses Total Size, it means that the whole Extended Memory
will be tested. Although user can input the parameter into other select
box, but the selected result is invalid. If user chooses Special Size, the
test of Extended Memory will be taken according to the coverage
range that user chooses or time.

Extended Memory Start Address and Extended Memory End

Address (MB): Set the range of extended memory that is to be tested.
The test coverage will be according to the value setting in ‘Percent
(%)’ mentioned at below.

Percent (%): Choose the percentage of the defined range of the

memory to be tested.

Time Limit(h): Choose or Input the time (hour) of the defined range
of the memory to be tested;

Time Limit(m): Choose or Input the time (minute) of the defined

range of the memory to be tested.

1. Write/Read Cycle Test

Test by using both read and write instructions.

2. Read Cycle Test

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Test by using read instructions.

Subtest 05 Walking 1’s Test

The test item is to ensure that there is no short circuitry issue in memory chip. The
parameter dialog window is the same as that in ‘Subtest 02 Pattern’.

Subtest 06 Walking 0’s Test

The test item is to ensure that there is no open circuitry issue in memory chip. The
parameter dialog window is the same as that in ‘Subtest 02 Pattern’.

Subtest 07 Memory Address

This test item is to check short and open issue on memory address lines.

Subtest 08 Refresh Test

This test item is to check whether the memory refresh works normally. The
parameter dialog window is as follows:

Subtest 09 Cache Memory

The test item is to check whether the CPU internal cache memory could be
accessed correctly.

Subtest 10 Random Memory

Random Memory test includes the following two test items: Randomize Test and
Random Incremental Read/Write Test. The parameter dialog window is the same
as that in ‘Subtest 03 Extended Pattern’.

1. Randomize Test

This test item is to check whether the memory could be correctly accessed
with randomized data and randomized memory address.

2. Random Increment Read/Write

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3.6 Memory Test 3 Diagnostic Programs

This test item is to check whether the memory could be correctly accessed
with randomized memory address and a series of incremental data.

Subtest 11 Data Bus Test

This test item is to check whether the data bus works normally.

Subtest 12 Memory Speed Test

This test item is to check the data-transferring rate for the cache memory and the
system memory.

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3 Diagnostic Programs 3.7 Storage

3.7 Storage

Subtest 01 HDD

This test item runs on IDE hard disks. It checks the functions and performance of IDE
hard disk.

In order to protect user’s HDD data, the password must be verified before the
HDD test. The screen is as follows:

Password：hard disk

1. Sequential/Random R/W

This test item is to check the HDD’s Read/Write function through data writing
and reading to HDD.

This test item needs user to submit the parameters:

IDE HDD Test Range-- Specify the test coverage range of IDE HDD. If user
chooses Total Size, it means that the whole IDE HDD will be tested. Although
user can input the parameter into other select box, but the selected result is
invalid. If user chooses Special Size, the test of IDE HDD will be taken
according to the coverage range that user chooses or time.

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3.7 Storage 3 Diagnostic Programs

LBA Start, LBA End--Specify the start and end byte in LBA (Large Block
Address).

Percent—Specify the coverage rate in percentage of the total disk.

Time Limit(h): Choose or Input the time (hour) of the defined range of the total
disk to be tested.

Time Limit(m): Choose or Input the time (minute) of the defined range of the
total disk to be tested.

Test Mode—Choose test mode from the following options:

(1) Read & Write –Write data on the disk, then read it out and compare the two
value;

(2) Read Verify —Read data only;

(3) Unprotected Write—Write data on the disk without backup original data.

Option—Select sequential test or random test

2. Sequential/Random Seek

The test item is to check the correctness of the HDD’s sector’s seeking function.

This test item involves the following parameters:

IDE HDD Test Range—is same as the description of the upper item.

LBA Start, LBA End-- specify start and finish byte in LBA(Large Block
Address);

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3 Diagnostic Programs 3.7 Storage

Option-- Select sequential test or random test;

Percent-- Specify the coverage rate in percentage of the total disk.

Time Limit(h): Choose or Input the time (hour) of the defined range of the total
disk to be tested;

Time Limit(m): Choose or Input the time (minute) of the defined range of the
total disk to be tested.

3. Performance

Check the HDD’s seeking speed and transfer the data rate.

4. Controller Check

Check the HDD controller’s status, including HDD interrupt and unexpected
interrupt.

5. Diagnostic Read/Write

This test item is a quick test to verify whether the HDD could be correctly
accessed and the user could specify the percentage in the below dialog.

Percent (1-100)-- Specify the coverage rate in percentage of the total disk.

Time Limit(h): Choose or Input the time (hour) of the defined range of the total
disk to be tested;

Time Limit(m): Choose or Input the time (minute) of the defined range of the
total disk to be tested;

6. SMART Test

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3.7 Storage 3 Diagnostic Programs

SMART stands for Self-Monitoring, Analysis and Reporting Technology.

SMART test will compare the attribute values with the threshold value in the
HDD’s controller to confirm whether there is any failure in the HDD

TOSHIBA NB100 Maintenance Manual 43

3 Diagnostic Programs 3.8 Video

3.8 Video

This test item tests the video by:

1. displaying the figures in different graphic modes.

2. displaying the property and color of the characters in different text modes.

User will confirm whether each video mode works normally by judging whether the display
is correct. It checks whether the video memory works normally by writing data into the video
memory, then reading it out and comparing the two value.

Subtest 01 Text Mode

1. Character Test

Tests two types of font patterns.

Font 9*14

Font 9*16

It requires the user to check whether all characters of each font type displayed
correctly by answering the questions prompted on screen. It will be displayed as
follows:.

2. Text Attribute

This test item is to check whether the text attribute of normal, hi-intensity,
inverse, and blinking in VGA text mode could be correctly displayed on the
screen.

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3.8 Video 3 Diagnostic Programs

It would display the below texts of the different attributes in the screen:

1. Text in normal attribute;

2. Text in blinking normal attribute;
3. Text in inverse attribute;
4. Text in blinking inverse attribute;
5. Text in hi-intensity attribute;
6. Text in blinking hi-intensity attribute;

Users need to check whether all texts displayed correctly in the above six
attributes and key in the answer ‘Y’ or ‘N’ to the prompts ‘Is this display OK?
[Y/N<Enter=Y>]’.

Below is the test screen of Text Attribute.

3. Text Page Selection

This test item is to check whether the video memory could be correctly written
and read in VGA text mode. According to the comparison of written data with
read data, the program would report PASS or FAIL.

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3 Diagnostic Programs 3.8 Video

4. Text Color

This test item is to check whether all 16 colors foreground and all 8 colors
background works normally in VGA text mode.

The bit4-6 of the attribute byte of a character defines 8 background colors (black,
blue, green, cyan, red, brown, magenta, and light gray), and the bit0-3 defines 16
foreground colors (dark gray, light blue, light green, light cyan, light red, light
magenta, yellow, and white besides the above 8 colors).

In the test, user is required to respond according to the instruction in the screen.

5. 80 * 25 Text Mode

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3.8 Video 3 Diagnostic Programs

This test item is to check whether 80*25 Text Mode works normally.

In the test, user is required to respond according to the instruction in the screen.

Subtest 02 640 * 480 VGA Mode

This test item is to check whether 680*480 VGA Text mode works normally.

In the test, user is required to respond according to the instruction in the screen.

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3 Diagnostic Programs 3.8 Video

Subtest 03 VESA Video Modes

This test item is to check whether all the video modes supported by the video card
works normally.

In the test, user is required to respond following the instruction in the screen.

1. 640X480 Video Modes Test

2. 800X600 Video Modes Test

Subtest 04 VESA Video Memory

This test item is to check whether VESA video memory could be correctly
accessed (write data & read data). Below is the test item’s parameter dialog
window:

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3.8 Video 3 Diagnostic Programs

If press Ctrl+Break to force the test to terminate during execution of VESA

Video Memory, the test program will not operate and display properly in further
tests.

Subtest 05 AGP Test

This test item is to report the system’s Accelerated Graphics Port status and check
whether AGP registers works normally.

Subtest 06 LCD Panel Test

This test item is to check whether there is any fault in its resolution by displaying
the RGB gradient color screens.

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3 Diagnostic Programs 3.8 Video

Subtest 07 Register Test

This test item is to check whether the registers of the video adapter works
normally.

Subtest 08 Color Purity Test

This test item is to check whether the system (the video adapter and the display)
could display the purity color of red, green, blue, black and white.

In the test, user is required to respond according to the instruction in the screen.

Subtest 09 Direct Color Test

This test item is to check the video adapter’s composing ability of direct color in
high and true color mode.

In the test, user is required to respond according to the instruction in the screen.

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3.8 Video 3 Diagnostic Programs

Subtest 10 DAC/Palette Address

This test item is to check the function of DAC registers and Palette registers.

In the test, user is required to respond according to the instruction in the screen.

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3 Diagnostic Programs 3.8 Video

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3.8 Video 3 Diagnostic Programs

3.9 Communication (COMM)

Subtest 01 LAN Card

This test item is to check whether the module can detect the existence of the network
card and display its related information.

1. Device ID Detection

Detect the device ID of the network card.

2. Vendor ID Detection

Detect the vendor ID of the network card.

3. MAC Address Detection

Detect the MAC address of the network card.

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3 Diagnostic Programs 3.10 Peripheral

3.10 Peripheral

Subtest 01 Keyboard

This test item is to check whether the keyboard works normally.

1. Keyboard Data Line Test

Check whether the keyboard data line works normally.

2. Keyboard Clock Line Test

Check whether the keyboard clock line works normally.

Subtest 02 Mouse Test

Check whether the point devices work normally.

1. Touch Pad

Before test Touch Pad’s function, user should set a timeout time at below screen:

At the below screen of Touch Pad test, user can press the left button, right button,
and move the mouse to verify its functions for times, and the test will end either
by user break or test time is out.

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3.10 Peripheral 3 Diagnostic Programs

Subtest 03 Led Test

1. Led Test

Check whether the green led works normally.

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3 Diagnostic Programs 3.10 Peripheral

Check whether the orange led works normally.

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3.11Error Codes and Description 3 Diagnostic Programs

3.11 Error Codes and description

The format of ‘Error Code’ is ‘ddxxee’, and ‘dd’ is the device ID (1~2 chars), ‘xx’ is test function
ID of device (2 chars), ‘ee’ is the error code of device (2 chars); the range of error code is from 01
to 99 in each device (the common error codes in all device are set to 99 and spanned).

Error
Device Description Cause Action
Code
ddxx ee Common Error
The test is not under interactive Check whether the interactive test
94 Interactive Mode Needed
mode. mode is adopted.
01xx CPU
CPU General Function The CPU General Function
01 Replace the CPU.
Error register is damaged.
The CPU Arithmetic Register is
02 CPU Arithmetic Error As above.
damaged.
The CPU Logic Register is
03 CPU Logic Error As above.
damaged.
The CPU Type is not Check whether the CPU is Intel
04 CPU Type Error
supportable. CPU.
The CPU speed differs from the Check the CPU speed and the set
05 CPU Speed Error
expected value. expected speed.
NPU General Function The NPU arithmetic unit is
06 Replace the CPU.
Error damaged.
07 NPU Interrupt Error The NPU is damaged. As above.
Information of the CPU cannot Check whether the CPU is Intel
08 CPU Information Error
be acquired. CPU.
09 Protected Instruction Error The CPU is damaged. Replace the CPU.
The CPU MMX register is
21 MMX Test Error Replace the CPU.
damaged.
02xx Memory
The ROM BIOS has Physical Test this unit on multiple
01 Read Error
problems. machines.
The ROM BIOS has Physical
02 Write-Protect Error As above.
problems.
The test pattern read out from the
Base Memory Error base memory is different from Test this memory chip on
03
Address the one that has been written in multiple machines.
this address.

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3 Diagnostic Programs 3.11Error Codes and Description

The test pattern read out from the

extension memory is different
04 (XMS)Memory Problem As above.
from the one that has been
written in this address.
05 (XMS) Out Of Range Wrong parameters setup. Check and reset the parameters.
Interference between different Test this memory chip on
06 Address Test Error
address channels. multiple machines.
07 Toggle Bit Error Errors with the timer chip. As above.
The acquired refreshing
08 Interval Error frequency is out of the estimated Reset the estimated range.
range.
The pattern read out from the L1
Cache is different from the one Test this unit on multiple
09 L1 Cache test Error
that has been written in the same machines.
address.
Interference between different
12 Data Bus Error As above.
data channels.
Failure during the transfer speed
14 Speed Error As above.
test.
03xx Board
Repeat multiple times. Whether
DMA channel cannot transfer
01 DMA Test Error there is always the same error,
data normally.
replace the board.
The difference between the
actual precision of the interval
04 Interval Timer Error timer and its theory value is out As above.
of the permitted range. The timer
counts imprecisely.
The frequency is beyond the
05 Periodic Faster Error As above.
standard.
The frequency is below the
06 Periodic Slower Error As above.
standard.
Update-ended Interrupt R/W errors with the RTC
07 As above.
Error refreshing interrupt controller.
The PC speaker's sound source --
-counter/timer 8253 cannot
08 RTC Alarm Error As above.
produce corresponding timing
signal.
13 PCI Bus Error No PCI. Check the board.
14 PCI Bus Scan Error PCI test fails. As above.
15 PCI Device Access Error PCI access fails. As above.
PCI Config Verification Check PCI configuration on main
16 Wrong PCI configuration.
Error board or PCI Device

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3.11Error Codes and Description 3 Diagnostic Programs

configuration.

Repeat multiple times. If there is

17 PCI to ISA Bridge Error PCI-ISA bridge errors. always the same error, replace the
board.
18 ESCD Error ESCD errors. As above.
53 ACPI Table Test Error Errors with the ACPI table test. As above.
34xx FAN
01 Fan Slow Speed Test Fail The fan slow speed test fails. Check the FAN connection.
02 Fan Stop Test Fail The fan stop test fails. As above.
03 Fan Fast Speed Test Fail The fan fast speed test fails. As above.
04xx Video
Check whether there is any
Physical problems with the video
01 Text Attribute Error physical problem with the video
card.
card.
02 Text Page Selection Error As above. As above.
03 Text Color Error As above. As above.
04 Text Mode Error As above. As above.
1) Check whether there is any
1) Physical problems with the physical problem with the video
video card. card.
05 VGA Mode Error
2) Physical problems with the 2) Check whether there is any
monitor. physical problem with the
monitor.
Check whether there is any
Physical problems with the video
06 Character Test Error physical problem with the video
card.
card.
DAC/Palette Address Test
07 As above. As above.
Error
Check whether there is any
Physical problems with the video
08 Color Purity Test Error physical problem with the video
card or the monitor.
card or the monitor.
VESA Mode 15bits Direct
09 As above. As above.
Color Test Error
VESA Mode 16bits Direct
10 As above. As above.
Color Test Error
VESA Mode 24bits Direct
11 As above. As above.
Color Test Error
Get the PCX graphics map Failure in getting PCX graphics
12 Check for the PCX graphics map.
Error map.
Physical problems with the video Check and see whether the video
13 Bitblt Engine Test Error
card. card has any physical problem.
VESA Video Memory
14 As above. As above.
Test Error

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3 Diagnostic Programs 3.11Error Codes and Description

Check whether there is any

Physical problems with the video
15 VESA VRAM Test Error physical problem with the video
card or the monitor.
card or the monitor.
Check and see whether the AGP
AGP configuration register
16 AGP Test Error video card has any physical
errors.
problem.
17 LCD Panel Test Error Lower LCD color resolution. Replace the LCD.
Physical problems with the video Check and see whether the video
19 Register Test Error
card. card has any physical problem.
The video card doesn't support
20 Adapter not support DDC
DDC.
The monitor doesn't support
21 Monitor not support DDC
DDC.
1) Check and see whether the
1) Physical problems with the video card has any physical
8bits Text and Attribute video card. problem.
21
Test Error 2) Physical problems with the 2) Check and see whether the
monitor. monitor has any physical
problem.
8bits Video Mode Test
26 As above. As above.
Error
15bits Video Mode Test
27 As above. As above.
Error

16bits Video Mode Test

28 As above. As above.
Error
24bits Video Mode Test
29 As above. As above.
Error
32bits Video Mode Test
30 As above. As above.
Error
31xx Audio
Check the Audio connection,
01 Audio Play Fail Cannot play music. replace the external fixture, and
repeat the test.
02 Record Fail Cannot record. As above.
08xx LAN Card
PCI bus Error during
01 Don’t Scan PCI device Don’t support PCI BIOS
device ID test
PCI Ethernet card not
02 present during device ID Don’t find Net card Please insert Net cad
test
Intel PCI Ethernet card Don’t found Net Card, This Card
Please update net card or use
03 not present during MAC can’t be Read MAC by this
other method
test method
09xx Keyboard

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3.11Error Codes and Description 3 Diagnostic Programs

Keyboard Map & Stroke Keyboard Map & Stroke Test Check the KBD connection and
01
Test Fail fails. repeat the test.
03 Clock Line Test Fail Clock Line Test fails. As above.
04 Data Line Test Fail Data Line Test fails. As above.
05xx Mouse
Check the mouse connection and
01 Touch Pad Test Fail Touch Pad Test Fail
repeat the test.
20xx IDE-HDD
Wrong test parameters are input
01 Get Parameter Fail ! Reinput the correct parameters.
by user.
02 Write Pattern Error HD is damaged. Send the HD for repair.
03 Data Compare Error HD is damaged. As above.
04 Read Verify Error HD is damaged. As above.
05 Seek Error HD is damaged. As above.
Disk Controller Self Test
06 The HD controller is damaged. As above.
Failed
Disk Controller Test
07 unexpected interrupt The HD controller is damaged. As above.
Failed
Disk Controller action
09 The HD controller is damaged. As above.
Test Failed
Disk dos not support Change HD which supported
10 Disk dos not support SMART
SMART SMART and test again
Disk read attribute Disk read attribute threshold
11 Send the HD for repair.
threshold error error
Disk read attribute value
12 Disk read attribute value error As above.
error
Disk SMART attribute Disk SMART attribute value
13 As above.
value error error

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3.12 Quick Test Item List 3 Diagnostic Programs

3.12 Quick Test Item List

Device Test Items Comment

CPU Basic Functionality
NPU Basic Functions
CPU Information
Memory BIOS ROM
Cache Memory
Bit Stuck High Test 10% or 3 minutes
Bit Stuck Low Test 10% or 3 minutes
Address Test
Board Interval Timer
Clock / Calendar
ACPI Test
FAN FAN Speed
Video VESA Video Memory 10% or 3 minutes
Color Purity Test
Direct Color Test
LCD Panel
Sequential/Random Read 25% or 3 minutes
HDD SMART Check
Device ID Detection
LAN Card Vendor ID Detection
Mac Address Detection

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Chapter 4
Replacement Procedures
4 Replacement Procedures

4-ii TOSHIBA NB100 Maintenance Manual

 4 Replacement Procedures

Chapter 4 Contents

4.1 General....................................................................................................................... 4-1

Safety Precautions................................................................................................ 4-2
Before You Begin ................................................................................................ 4-4
Disassembly Procedures ...................................................................................... 4-5
Assembly Procedures........................................................................................... 4-5
Tools and Equipment ........................................................................................... 4-6
Screw Tightening Torque .................................................................................... 4-6
Colors of Screw Shanks ....................................................................................... 4-7
Symbols of Screws on the Computer Body ......................................................... 4-7
Symbol examples ................................................................................................. 4-7
Removing the Battery Pack ................................................................................. 4-8
Installing the Battery Pack................................................................................... 4-9
Removing the Momery Card ............................................................................. 4-10
Installing the Momery Card ............................................................................... 4-11
Removing the Optional Memory ....................................................................... 4-12
Installing the Optional Memory......................................................................... 4-13
4.2 Keyboard Cover and Keyboard ............................................................................... 4-14
Removing the Keyboard Cover and Keyboard.................................................. 4-14
Installing the Keyboard Cover and Keyboard ................................................... 4-16
4.3 Wireless LAN Card.................................................................................................. 4-17
Removing the Wireless LAN Card .................................................................... 4-17
Installing the Wireless LAN Card ..................................................................... 4-18
4.4 Display Assembly ..................................................................................................... 4-19
Removing the Display Assembly....................................................................... 4-19
Installing the Display Assembly ........................................................................ 4-21
4.5 Top Cover ................................................................................................................ 4-22
Removing the Top Cover................................................................................... 4-22
Installing the Top Cover .................................................................................... 4-23

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4 Replacement Procedures

4.6 SSD/HDD and Fan................................................................................................... 4-24

Removing the SSD/HDD and Fan ..................................................................... 4-24
Installing the SSD/HDD and Fan....................................................................... 4-26
4.7 System Board,DC-IN,RJ45 Cable and Blue-Tooth Card ........................................ 4-27
Removing the System Board,DC-IN,RJ45 Cable and Blue-Tooth Card…....... 4-27
Installing the System Board,DC-IN,RJ45 Cable and Blue-Tooth Card.. .......... 4-29
4.8 Display Mask ........................................................................................................... 4-30
Removing the LCD Display Mask..................................................................... 4-30
Installing the LCD Display Mask ...................................................................... 4-32
4.9 LCD Modules........................................................................................................... 4-33
Removing the LCD module .............................................................................. 4-33
Installing the LCD Module ................................................................................ 4-35
4.10 CCD board and Speakers ......................................................................................... 4-36
Removing the CCD board and Speakers ........................................................... 4-36
Installing the CCD board and Speakers ............................................................. 4-37
4.11 Touch Pad Board...................................................................................................... 4-38
Removing the Touch Pad Board ........................................................................ 4-38
Installing the Touch Pad Board ......................................................................... 4-39

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 4 Replacement Procedures

Figures

Figure 4-1 Removing the battery pack ................................................................................. 4-8

Figure 4-2 Removing the memory card .............................................................................. 4-10
Figure 4-3 Removing the optional memory........................................................................ 4-12
Figure 4-4 Removing the keyboard Cover and Keyboard .................................................. 4-14
Figure 4-5 Removing the keyboard Cover and Keyboard .................................................. 4-15
Figure 4-6 Removing the keyboard Cover and Keyboard .................................................. 4-15
Figure 4-7 Removing the wireless LAN card ..................................................................... 4-17
Figure 4-8 Removing the screws from the back of the computer....................................... 4-19
Figure 4-9 Removing the Display assembly....................................................................... 4-20
Figure 4-10 Removing the screws from the back of the computer..................................... 4-22
Figure 4-11 Removing the Top Cover ............................................................................... 4-23
Figure 4-12 Removing the HDD pack ................................................................................ 4-24
Figure 4-13 Removing the HDD chassis ............................................................................ 4-25
Figure 4-14 Removing the HDD chassis ............................................................................ 4-25
Figure 4-15 Removing the System board ........................................................................... 4-27
Figure 4-16 Removing the System board ........................................................................... 4-28
Figure 4-17 Removing the Display mask ........................................................................... 4-30
Figure 4-18 Removing the Display mask ........................................................................... 4-31
Figure 4-19 Removing the LCD module and screws.......................................................... 4-33
Figure 4-20 Removing the LCD module and screws.......................................................... 4-34
Figure 4-21 Removing CCD board and Speakers................................................................ 4-36
Figure 4-22 Removing Touch Pad Board ............................................................................ 4-38

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 4.1 General 4 Replacement Procedures

4 1

4.1 General

This chapter explains how to disassemble the computer and replace Field Replaceable Units
(FRUs). Some replacement procedures may not require you to remove all the surrounding
FRUs to replace only one FRU. The chart below shows the FRUs in the order in which they
should be removed in a top-down manner, irrespective of their physical locations. The FRUs
shown in the top area of the chart should normally be removed before removing the FRUs
shown in the bottom area. To replace the FRUs, first identify the suspect FRU for the system
failure. Next, according to this chart, determine the FRUs that need to be removed before
removing the suspect FRU. After you determine those FRUs, go to the appropriate sections
according to the section numbers shown in the boxes. Then start removal and replacement.

4. 2 4. 3 4. 4 4. 8
Keyboard cover and Wireless LAN Card Display Assembly Display Mask
Keyboard

4.5 4.9

Top Cover LCD Modules

4. 6 4. 7 4. 11 4.10
SSD/HDD and Fan System Board, Touch pad board
DC-IN,RJ-45 Cable CCD Board and
and Blue-Tooth Card Speakers

How to use the chart (two examples): 4. 2 4. 3 4. 4 4. 8

• For removing the System Board: Keyboard cover and Wireless LAN Card Display Assembly Display Mask
Keyboard
First, remove the top cover with the
display assembly. Then, remove the
HDD, selectable bay module, 4.5 4.9
Bluetooth card, keyboard, and LCD Modules
Top Cover
wireless LAN card, all of which are
shown above the top cover with the
display assembly. 4. 6 4. 7 4. 11 4.10
SSD/HDD and Fan System Board, Touch pad board
• For removing the LCD Module: DC-IN,RJ-45 Cable CCD Board and
Speakers
and Blue-Tooth Card
First, remove the display mask and
FL inverter board, both of which are
shown above the LCD module.

TOSHIBA NB100 Maintenance Manual 4-1

4 Replacement Procedures 4.1 General

Safety Precautions

Before you begin to disassembly read the following safety precautions carefully. Be sure to
follow them while you are working.

DANGER:
1. Always use the genuine batteries or replacement batteries authorized by Toshiba.
Batteries other than those differ in specifications and are incompatible with the
computer. They may burst or explode. To avoid leakage of alkaline solutions,
never heat or disassemble the battery packs. Never throw the battery packs into a
fire. If this is violated, they will explode.
2. The components such as the power supply and FL inverter carry high voltages.
When you partially disassemble the computer and turn on the components, use
extreme care not to touch the connectors and components to avoid the risk of
electrical shock. Do not disassemble individual components during first-level
maintenance.

WARNING:
1. To avoid the risk of electrical shock, turn the computer off and remove the AC
adapter from the electrical outlet.
2. Because the battery in the computer is left charged, the risk of electrical shock
remains even after the AC adapter is removed from the electrical outlet. To avoid
the risk of electrical shock, be sure to remove any metal jewelry or accessories
such as necklaces, bracelets, and rings before starting work. Never work with
damp or wet hands.
3. To avoid personal injury, use care to avoid the sharp edges or corners of the
components.

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 4.1 General 4 Replacement Procedures

CAUTION:
1. Before replacing a component, make sure that the replacement component meets
the required specifications. To avoid computer failures, never use components
that do not meet the specifications.
2. To avoid internal damage such as short circuits and fire, never drop metal
objects such as screws, pins, paper clips, etc. into the components. When a screw
is removed, be sure to replace a screw that is the same size as the original screw.
Make sure that all the screws are fastened securely. Loose screws can cause
short circuits, overheating, smoke, or fire.
3. Before raising a FRU or other component, make sure that all the component
cables have been disconnected to avoid the risk of electrical shock caused by
accidental contact with the energized components.
4. For AC input, be sure to use the AC adapter and AC power cable that come with
your computer or Toshiba-recommended equivalents.
5. To avoid the risk of electrical shock, make sure that all the replacement
components meet the specifications of the computer and that all the cables and
connectors are fastened securely.
6. Inside the PC are components that become hot during operation (such as the
CPU and cooling module). To avoid burns, let the hot components cool down
before starting inspection or repair task.

TOSHIBA NB100 Maintenance Manual 4-3

4 Replacement Procedures 4.1 General

Before You Begin

Before you begin to disassembly the computer, keep in mind the precautions and advice in this
section. Always begin disassembly by removing the AC adapter and battery pack. Remove the
optional parts and accessories as well. The procedures for removing the batteries will be
explained later.

Disassemble the computer only when an abnormality has occurred.

Use only the recommended tools.

To run and store the computer, be sure to prepare a working environment that is free from:

‰ Dust and contaminants

‰ Static electricity
‰ Extremely high or low temperatures and extremely high humidity

Run the diagnostic tests explained in Chapter 2 of this manual to identify the FRU that has
probably caused the system failure.

Perform only the required machine operations. Use only the disassembly and reinstallation
procedures described in this manual.

Place the removed components in a safe place away from the computer so that they are not
damaged or get in the way of you doing your work.

Normally, a number of screws need to be removed or replaced during disassembling. Place the
removed screws in a safe place so that you can easily find the right screws for the right
components.

When assembling the computer, use the specified screws to fasten the parts to the specified
locations. See the appropriate explanations and figures for screw sizes.

To avoid personal injury, use care to handle components that have sharp edges or corners.

After you have replaced a FRU, check that the FRU works correctly to ensure normal
computer operation.

4-4 TOSHIBA NB100 Maintenance Manual

 4.1 General 4 Replacement Procedures

Disassembly Procedures

The cable connectors come in these two basic types:

‰ Pressure plate connectors

‰ Normal pin connectors

To remove a pressure plate connector, pull up the tabs on either side of the connector's plastic
pressure plate and gently pull the cable out of the connector. To reconnect the cable to the
pressure plate's connector, raise the pressure plate up to a satisfactory height and slide the
cable into the connector. Secure the cable in the correct position by pressing down the sides of
the pressure plate so that the plate is flush with the sides of the connector. Grasp and pull the
cable gently to check that the cable is connected firmly. If the cable comes off the connector,
reinsert the cable by raising the pressure plate up to a satisfactory height.

Normal pin connectors are used for all the other types of cables. These connectors can be
installed or removed by simply inserting them or pulling them out.

Assembly Procedures

You have to reassemble the computer after you have disassembled the computer and fixed the
component that caused the problem.

When reassembling the computer, keep the following general guidelines in mind:

‰ Take your time to carry out the suggested instructions completely. Hurried reassembly
can often cause problems.
‰ Check that all the cable and connectors are fastened securely.
‰ Before securing the FRUs or other parts, check that the cables are not caught by the
screws or FRUs.
‰ Check that all the latches are closed securely.
‰ Check that all the required screws are used to secure the FRUs. Using wrong screws
can damage the threads or heads of the screws or does not ensure that the FRUs are
secure.

After installing a FRU, make sure that the FRU and computer work normally.

TOSHIBA NB100 Maintenance Manual 4-5

4 Replacement Procedures 4.1 General

Tools and Equipment

For your safety and that of other people in the working environment, it is strongly
recommended that you use electrostatic discharge (ESD) equipment. The proper use of this
equipment will ensure successful repair work and reduce the costs for repairing damaged
components. The equipment and tools required for disassembly and reassembly are:

‰ One 2 mm Phillips screwdriver

‰ One 4 mm flat-blade screwdriver
‰ Torx screwdriver
‰ Tweezers (for pulling out screws)
‰ ESD mats (for the floor and work desks)
‰ An ESD wrist strap or heel grounder
‰ Anti-static carpets or flooring
‰ Air ionizers (for highly electrostatic sensitive areas)
‰ A plastic card (in credit card size)

Screw Tightening Torque

To secure screws, follow the torque values listed below. Over tightening can damage
components and screws. Under tightening can loosen the screw or cause screws to come off,
which may result in short circuits or other damage.

‰ M2 (2 mm) 0.22 N･m (2.2 kgf･cm)

‰ M2.5 (2.5 mm) 0.36 N･m (3.5 kgf･cm)
‰ M3 (3 mm) 0.51 N･m (5.0 kgf･cm)
‰ M2.5x4 PSP TITE screws 0.204 N･m (2.0 kgf･cm)
‰ M2.5x6 GIZA TITE screws 0.36 N･m (3.5 kgf･cm)

4-6 TOSHIBA NB100 Maintenance Manual

 4.1 General 4 Replacement Procedures

Colors of Screw Shanks

For easy identification of the correct screws, the screw shanks are colored according to their
lengths, as follows:

‰ Screws of an even-numbered length Brown

‰ Screws of an odd-numbered length White
‰ Screws of a special length Black
Screws of a special length are those of a length having decimal places, such as 2.5 mm
and 2.6 mm.

Symbols of Screws on the Computer Body

For easy maintenance, the screw types are shown on the computer body as symbols. A symbol
consists of a letter representing the screw type and a numeral representing the screw length.

‰ Screw type Letter

‰ Bind screw B (stands for bind)
‰ Flat-head screw F (stands for flat-head)
‰ Super flat-head screw S (stands for super flat-head)
‰ Tapping screw T (stands for tapping)
‰ Other screws U (stands for unique-pan head screws, studs, etc.)

Symbol examples

‰ 6 mm bind screw B6
‰ 12 mm bind screw B12
‰ 5 mm stud U5
(The numeral represents the rounded length of the threaded portion regardless of the
entire stud length.)

TOSHIBA NB100 Maintenance Manual 4-7

4 Replacement Procedures 4.1 General

Removing the Battery Pack

Remove the battery pack according to the following procedures and Figure 4-1.

CAUTION: When handling the battery packs, use care not to short circuit the terminals.
Do not drop, hit, twist, or bend the battery packs. Do not scratch or break up their casing.

1. Turn the computer upside down so that the back is facing you.

2. Slide out the battery lock.

3. Slide the battery release latch and remove the battery pack from the computer.
Battery pack
Battery release latch
Battery lock
k

Figure 4-1 Removing the battery pack

NOTE: Dispose of the used battery packs as required by local ordinances or regulations.

4-8 TOSHIBA NB100 Maintenance Manual

 4.1 General 4 Replacement Procedures

Installing the Battery Pack

Install the battery pack according to the following procedures and Figure 4-1.

CAUTION: The battery packs contain a lithium ion battery, which can explode due to
improper replacement, use, handling, or disposal. Always dispose of the battery packs as
required by local ordinances or regulations. Use only replacement batteries
recommended by Toshiba.

NOTE: Visually check the battery's terminals. If they are dirty, clean them with a dry
cloth.

1. Gently insert a new or recharged battery pack into place. Check that the battery release
latch slides in and stops with a click.

2. Slide in the battery lock.

TOSHIBA NB100 Maintenance Manual 4-9

4 Replacement Procedures 4.1 General

Removing the Memory Card

Remove the memory card according to the following procedures and Figure 4-2, after
checking that the computer is turned off in boot mode.

1. Open the card cover.

2. Push the memory card to be removed until it stops then release the memory card.

3. When the memory card pops out, grasp it and pull it out.

Memory card

Figure 4-2 Removing the memory card

4-10 TOSHIBA NB100 Maintenance Manual

 4.1 General 4 Replacement Procedures

Installing the Memory Card

Install the memory card according to the following procedures and Figure 4-2, after checking
that the computer is turned off in boot mode.

1. Insert the memory card gently until it stops and is seated securely.

2. Checking that the memory card is seated securely.

After the PC card is installed, check the hardware configuration in the Hardware Setup
or TSETUP program to make sure that the PC card is compatible with the current
hardware configuration.

TOSHIBA NB100 Maintenance Manual 4-11

4 Replacement Procedures 4.1 General

Removing the Optional Memory

Remove the optional memory (module) according to the following procedures and Figures 4-3,
after checking that the computer is turned off in boot mode.

CAUTION: Remove the optional memory after turning off the computer. If this is
violated, the computer or memory can be damaged.

1. Turn the computer upside down.

2. Release one optional memory cover securing the screw.
3. Remove the memory cover.

CAUTION: Do not touch the connectors on the memory modules or in the computer.
Contaminated connectors can cause memory access problems.

Stopper

Memory cover secure screw

Memory cover

Memory Slot
Memory

Figure 4-3 Removing the optional memory

4. Spread out the two memory lock latches so that the memory module pops up.
5. Pull the memory module up and out at an angle, using care to avoid touching the
connectors.

4-12 TOSHIBA NB100 Maintenance Manual

 4.1 General 4 Replacement Procedures

Installing the Optional Memory

Install the optional memory (module) according to the following procedures and Figures 4-3,
after checking that the computer is turned off in boot mode.

Note: The slot A is reserved for main memory. Use the slot B for expanded memory. If only
one card is installed, use the slot A.

CAUTION: Install the optional memory after turning off the computer. If this is
violated, the computer or memory can be damaged.

1. Insert the memory module into the connector at an angle of 45 degrees.

2. Press down on the memory module so that it is secured with both memory lock latches.
3. Reinstall the optional memory cover.
4. Secure the optional memory cover with the optional memory cover securing screw.
After the computer is turned on, check the hardware configuration in the Hardware Setup or
TSETUP program to make sure that the installed memory module has been recognized by the
system. If it has not been recognized yet, check the connections.

TOSHIBA NB100 Maintenance Manual 4-13

4 Replacement Procedures 4.2 Keyboard cover and keyboard

4.2 Keyboard Cover and Keyboard

Removing Keyboard

Remove the Keyboard Cover and keyboard according to the following procedures and Figure
4-4, 4-5, 4-6.

1. Release the following 6 latches on the keyboard cover, in that order:

- One latch on each of the left and right sides
- Four bottom latches

2. Remove two M2.5x10 black flat-head screws and one M2.5 x 5 black flat-head screw.

3. Remove the keyboard cover.

4. Remove two M2 x 4 black flat-head screws.

5. Release the keyboard lock latch.

6. Disconnect the keyboard cable from CN6 on the system board.

7. Remove the keyboard.

M2.5X10 black flat-head screw

M2.5 X 5 black flat-head screw

Figure 4-4 Removing the keyboard cover and keyboard

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4.2 Keyboard cover and keyboard 4 Replacement Procedures

Keyboard cover

Figure 4-5 Removing the keyboard cover and keyboard

M2x4 black flat-head screw

Keyboard

CN6

Figure 4-6 Removing the keyboard cover and keyboard

TOSHIBA NB100 Maintenance Manual 4-15

4 Replacement Procedures 4.2 Keyboard cover and keyboard

Installing the Keyboard Cover and Keyboard

Install the keyboard according to the following procedures and Figure 4-4, 4-5, 4-6.

1. Connect the keyboard cable to CN6 on the system board.

2. Secure the keyboard with two M2 x 4 black flat-head screws.

3. Place the keyboard cover in the correct position and secure the following 6 latches, in
that order:
- One latch on each of the left and right sides
- Four bottom latches.

4. Secure the keyboard cover with two M2.5 x 10 flat-head screws and one M2.5 x 5
black flat-head screw.

4-16 TOSHIBA NB100 Maintenance Manual

4.3 Wireless LAN card 4 Replacement Procedures

4.3 Wireless LAN Card

Removing the Wireless LAN Card

Remove the wireless LAN card according to the following procedures and Figure 4-7.

CAUTION: Do not touch the connectors on the wireless LAN card and in the computer
with your bare hands. Wireless LAN cards can fail if they are contaminated with sweat,
natural oils, etc. from your hands.

1. Disconnect the two antenna cables with tweezers.

2. Remove the two M2x2 black flat-head screws securing the wireless LAN card.

3. Pull the wireless LAN card up from CN4 on the system board and out at an angle.

M2 x2 black flat-head screw

White wire
Wireless
Black wire

Figure 4-7 Removing the wireless LAN card

TOSHIBA NB100 Maintenance Manual 4-17

4 Replacement Procedures 4.3 Wireless LAN card

Installing the Wireless LAN Card

Install the wireless LAN card according to the following procedures and Figure 4-7.

1. Insert the wireless LAN card into the CN4 an angle of 45 degrees.

2. Press down on the wireless LAN card to secure it with two M2x2 black flat-head
screws.

3. Connect the two antenna cables by pressing them firmly into place.

CAUTION: Do not touch the connectors on the wireless LAN card and in the computer
with your bare hands. Wireless LAN cards can fail if they are contaminated with sweat,
natural oils, etc. from your hands.

4-18 TOSHIBA NB100 Maintenance Manual

4.4 Display Assembly 4 Replacement Procedures

4.4 Display Assembly

Removing the Display Assembly

CAUTION: Use care to avoid that the antenna cable is not caught between the display
assembly and computer.

Remove the display assembly according to the following procedures and Figures 4-8, 4-9.

1. Turn the computer upside down and remove two M2.5x10 black flat head screws.

2. Restore the normal computer placement and open the display panel.

M2.5 X 10 black flat-head screw

Figure 4-8 Removing the screws from the back of the computer

3. Disconnect the LCD/FL cable from CN3 on the system board.

4. Disconnect the Speakers cable from CN7 on the system board.

5. Remove two M2.5x 10 black flat-head screws securing the LCD module to the
bottom cover.

6. Remove the wireless antenna cables, Speakers cable and LCD/FL cable from the
bottom cover.

TOSHIBA NB100 Maintenance Manual 4-19

4 Replacement Procedures 4.4 Display Assembly

7. Remove the display module.

M2.5 x 10 black flat-head screw

CN3

CN7

Figure 4-9 Removing the display assembly.

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4.4 Display Assembly 4 Replacement Procedures

Installing the Display Assembly

Install the display assembly according to the following procedures and Figures 4-8, 4-9.

1. Place the display panel in the correct position and push the wireless antenna cable,
Speakers cable and LCD/FL cable into the bottom cover.

2. Connect the LCD/FL cable to CN3 on the system board.

3. Connect the Speakers cable to CN7 on the system board.

4. Secure the display assembly with two M2.5x 10 black flat-head screws.

Close the display panel and turn the computer so that the back is facing you and secure
two M2.5x 10 black flat-head screws.

TOSHIBA NB100 Maintenance Manual 4-21

4 Replacement Procedures 4.5 Top Cover

4.5 Top Cover

Removing the Top Cover

Remove the top cover according to the following procedures and Figures 4-10 and 4-11.

1. Turn the computer upside down and remove the following 6 screws:
- Six M2.5x 5 black flat-head screws.

M2.5 x 5 black flat-head screw

Figure 4-10 Removing the screws from the bottom of the computer

2. Turn the computer right side up.

3. Remove four M2.5x 8 black flat-head screws on the top cover.

4. Disconnect the touch pad board flat cable from CN8.

5. Lift up the top cover.

4-22 TOSHIBA NB100 Maintenance Manual

 4.5 Top Cover 4 Replacement Procedures

M2.5 x 8 black flat-head screw

CN8

Figure 4-11 Removing the top cover

Installing the Top Cover

Install the top cover with the display assembly according to the following procedures and
Figures 4-10, 4-11.

1. Seat the top cover, adjusting its position.

2. Secure the top cover with four M2.5 x 8 black flat-head screws.

3. Connect the touch pad board flat cable to CN8 on the system board.

4. Turn the computer upside down and secure it with the following 6 screws:
- Six M2.5x 5 black flat-head screws.

TOSHIBA NB100 Maintenance Manual 4-23

4 Replacement Procedures 4.6 SSD/HDD and Fan

4.6 SSD/HDD and Fan

Removing the SSD/HDD and Fan

CAUTION: Do not press on the top or bottom of the drive.

Applying such pressure can either corrupt the data in the drive or
damage the drive.

Remove the SSD/HDD (hard disk drive) and Fan according to the following procedures and
Figures 4-12, 4-13 , 4-14.

1. Remove the two M2.5 x 4 flat-head screws on the SSD/HDD pack.

2. Remove the SSD/HDD pack by pulling on the tab attached to the pack.

3. Remove one M2.5 x 7 black flat-head screw on the Fan.

4. Disconnect the Fan cable form CN9.

5. Remove Fan.
M2.5 x 4 black flat-head screw

M2.5 X 7 black flat-head screw

CN9

Figure 4-12 Removing the HDD pack

NOTE: Do not disassemble the HDD pack when it is working normally.

Disassemble or replace the HDD pack only if it fails.

4-24 TOSHIBA NB100 Maintenance Manual

4.6 SSD/HDD and Fan 4 Replacement Procedures

6. Place the SSD/HDD pack on a flat surface (such as a desk), and remove the four M3
x 3.5 black flat-head screws.

7. Place the SSD/HDD pack on a flat surface (such as a desk), and remove the chassis.
M3 x 3.5 black flat-head screw

SSD/HDD chassis

HDD

Figure 4-13 Removing the SSD/HDD chassis

M3 x 3.5 black flat-head screw

SSD/HDD Chassis

SSD

Figure 4-14 Removing the SSD/HDD chassis

CAUTION: Do not apply pressure to the top or bottom of the drive.

TOSHIBA NB100 Maintenance Manual 4-25

4 Replacement Procedures 4.6 SSD/HDD and Fan

Installing the SSD/HDD and Fan

Install the SSD/HDD according to the following procedures and Figures 4-12, 4-13 , 4-14.

CAUTION: To avoid damage, always hold the HDD only by its sides.

1. Attach the SSD/HDD chassis.

2. Secure the SSD/HDD and its chassis with four M3x3.5 black flat-head screws.

CAUTION: To prevent the HDD bracket from being distorted when installing the HDD
pack into the computer, do not press the center of the HDD pack. Always hold the HDD
pack by its sides.

3. Install the SSD/HDD pack into the correct position in the computer. Connect the
SSD/HDD pack to the computer, holding the HDD pack by its sides.

4. Insert the SSD/HDD pack.

5. Secure two M2.5 x 4 flat-head screws on SSD/HDD cover.

4-26 TOSHIBA NB100 Maintenance Manual

4.7 System Board, DC-IN, RJ-45 Cable and Blue-Tooth Card 4 Replacement Procedures

4.7 System Board, DC-IN, RJ-45 Cable and Blue-Tooth Card

Removing the System Board, DC-IN, RJ-45 Cable and Blue-Tooth Card

NOTE: Be careful of the eject button for the PC card. It can be damaged when removing
the board. Make sure it is securely installed.

Remove the DC-IN, RJ-45 Cable and Blue-Tooth Card according to the following
procedures and Figure 4-15, 4-16.

1. Remove the DC-IN cable from CN5 on the system board.

2. Remove the RJ-45 cable from CN511.

3. Remove one M 1.6 x 4 black flat-head screw on Blue-Tooth card.

4. Remove the Blue-Tooth cable from CN10 on the system board.

5. Remove the Blue-Tooth Card on system board.

6. Remove the MIC rubber on the system board.

DC-IN cable RJ45 cable M1.6 x 4 black flat-head screw

Blue tooth card

Blue tooth rubber

CN5

CN511

CN10
MIC rubber

Figure 4-15 Removing the system board

TOSHIBA NB100 Maintenance Manual 4-27

4 Replacement Procedures 4.7 System Board, DC-IN, RJ-45 Cable and Blue-Tooth Card

7. Remove one M2.5 x 5 and one M2.5 x 3.5 black flat-head screws on the system board.

8. Remove the system board.

M2.5 x 3.5 black flat-head screw

M2.5 x 5 black flat-head screw

CN5 CN3 CN4 CN8

CN6

CN7
CN509 CN9

CN511

CN10

Figure 4-16 Removing the system board

4-28 TOSHIBA NB100 Maintenance Manual

4.7 System Board, DC-IN, RJ-45 Cable and Blue-Tooth Card 4 Replacement Procedures

Installing the System Board, DC-IN, RJ-45 Cable and Blue-Tooth Card

Install the System Board, DC-IN, RJ-45 Cable and Blue-Tooth Card according to the
following procedures and Figure 4-15, 4-16.

NOTE:
Be careful of the eject button for the PC card. It can be damaged when installing the
system board. Make sure it is pushed in.

1. Seat the system board in the correct position.

2. Secure the system board with one M2.5 x 5 and one M2.5 x 3.5 black flat-head
screws.

3. Seat the Blue-Tooth card in the correct position.

4. Secure the Blue-Tooth card with one M 1.6 x 4 black flat-head screw.

5. Connect the Blue-Tooth cable to CN10 on the system board.

6. Connect the RJ-45 cable to CN511 on the system board.

7. Connect the DC-IN cable to CN5 on the system board.

8. Seat the MIC rubber in the correct position.

TOSHIBA NB100 Maintenance Manual 4-29

4 Replacement Procedures 4.8 Display Mask

4.8 Display Mask

Removing the Display Mask

Remove the display mask according to the following procedures and Figure 4-17, 4-18.

1. Remove the following 2 seals on the display module in that order:

- Two black seals on the top

2. Remove the following 2 screws on the display module, in that order:

- Two M2.5x5 black flat head screws on the top

3. Release the following 21 latches on the display mask, in that order:

- Five bottom latches
- Four latches on each of the left and right sides
- Four top latches
- Four latches under top cover.
Seal

M2.5 X5 black flat-head screw

LCM module

Figure 4-17 Removing the display mask

4-30 TOSHIBA NB100 Maintenance Manual

4.8 Display Mask 4 Replacement Procedures

Display mask

Figure 4-18 Removing the display mask

TOSHIBA NB100 Maintenance Manual 4-31

4 Replacement Procedures 4.8 Display Mask

Installing the Display Mask

Install the display mask according to the following procedures and Figure 4-17, 4-18.

1. Seat the display mask in the correct position and secure the following 21 latches, in
that order:
- Four latches under top cover.
- Four top latches
- Four latches on each of the left and right sides
- Five bottom latches

2. Secure the display mask with the following 2 screws, in that order:
- Two M2.5 x 5 black flat head screws on the top

3. Secure the following 2 seals to cover the screws, in that order:

- Two black seals on the bottom.

4-32 TOSHIBA NB100 Maintenance Manual

4.9 LCD Module 4 Replacement Procedures

4.9 LCD Module

NOTE: ICs are fragile. Use extreme care not to apply pressure to the ICs along the
edges of the LCD module.

NOTE: Dispose of used LCD panels (fluorescent (FL) tubes) as required by local
ordinances or regulations.

NOTE: The LCD/FL cable must be carefully peeled away before disconnecting it from
the module.

Removing the LCD module

Remove the LCD module according to the following procedures and Figures 4-19, 4-20.

1. Remove LCM/CCD Cable from CCD Board. Connector.

2. Remove two M2.5 x 5 black flat-head screws on each side securing the LCD bracket.

3. Carefully tilt the LCD module toward you.

4. Remove two M2 x 2.5 black flat head screws on each securing the LCD bracket.

5. Remove the LCD brackets.

LCM/CCD Cable

LCD module

M2.5 X 5 black flat-head screw

M2.5 X 5 black flat-head screw

Figure 4-19 Removing the LCD module and screws

TOSHIBA NB100 Maintenance Manual 4-33

4 Replacement Procedures 4.9 LCD Module

M2 x 2.5 black flat-head screw

LCD module

M2 x 2.5 black flat-head screw

Figure 4-20 Removing the LCD module and screws

4-34 TOSHIBA NB100 Maintenance Manual

4.9 LCD Module 4 Replacement Procedures

Installing the LCD Module

NOTE: LCD/FL cable must be carefully peeled away before disconnecting it from the
module.

Install the LCD module according to the following procedures and Figures 4-19, 4-20.

1. Turn the LCD right side up.

2. Place the LCD bracket in the correct position and secure it with two M2 x 2.5 black
flat head screws on each side.

3. Place the LCD module in the correct position and secure it with two M2.5 x 5 black
flat heat screws on each side.

4. Connect the LCM/CCD Cable to Connector on CCD Board.

CAUTION: When installing the LCD module, please follow below instruction:
When plug in LCD/FL cable into LCD module connector, need to plug horizontally. For
Sharp panel, if LCD/FL cable connector is not plugged horizontally, it may be damaged.

TOSHIBA NB100 Maintenance Manual 4-35

4 Replacement Procedures 4.10 CCD Board and Speakers

4.10 CCD Board and Speakers

Removing the CCD Board and Speakers

Remove the CCD and Speakers according to the following procedures and Figure 4-21.

1. Remove Two M2 x 2 black flat-head screws on CCD board.

2. Remove the CCD module from display rear cover.
3. Remove the right and left side Speakers
M2 x 2 black flat-head screw

CCD board

Speakers

Figure 4-21 Removing the CCD board and Speakers

4-36 TOSHIBA NB100 Maintenance Manual

4.10 CCD Board and Speakers 4 Replacement Procedures

Installing the CCD Board and Speakers

Install the CCD board and Speakers according to the following procedures and Figure 4-21.

1. Seat the CCD module in the correct position

2. Secure Two M2 x 2 black flat-head screws on the CCD board.

3. Seat the right and left side Speakers on the correct position.

4. Route the speaker cable in the wire guide.

TOSHIBA NB100 Maintenance Manual 4-37

4 Replacement Procedures 4.11 Touch Pad Board

4.11 Touch Pad Board

Removing the Touch Pad Board

Remove the touch pad board according to the following procedures and Figure 4-22.

1. Disconnect the touch pad flat cables from CN508 and CN507 on the touch button
board.

2. Remove two M2 x 4 black flat head screws securing the button board.

3. Remove one M2 x 2.5 black flat head screw securing the touch pad finger.

4. Remove the touch pad board and touch pad finger.

M2 x 4 black flat-head screw

Touch pad board

CN508
CN507
M2 x 2.5 black flat-head screw

Touch pad finger Touch pad

Figure 4-22 Removing the touch pad board

4-38 TOSHIBA NB100 Maintenance Manual

4.11 Touch Pad Board 4 Replacement Procedures

Installing the Touch Pad Board

Install the touch pad board according to the following procedures and Figure 4-22.

1. Seat the touch pad finger in the correct position and secure it with one M2 x 2.5 black
flat-head screw.

2. Seat the touch pad board in the correct position and secure it with the two M2 x 4
black flat-head screws.

3. Connect the button board flat cables to CN507 and CN 508 on the button board.

TOSHIBA NB100 Maintenance Manual 4-39

6000 1 次

Appendices
Appendices

Appendix Contents

Appendix A Handling the LCD Module .......................................................................... A-1

Appendix B Board Layout .................................................................................................B-1

B.1 System Board Front View ......................................................................................B-1

B.2 System Board Back View ......................................................................................B-2

Appendix C Pin Assignments............................................................................................. C-2

C.1 CN1 CRT Connector (15-Pin)…………………………..........................C-2

C.2 CN2 Battery Connector (6-Pin) ...............................................................C-2
C.3 CN3 LCD+ Web CAM Connector (40-Pin) ............................................C-2
C.4 CN4 WWAN Connector (52-Pin) ............................................................C-3
C.5 CN5 DC-IN Connector (4-Pin) ................................................................C-4
C.6 CN6 Internal Keyboard Connector (24-Pin) ............................................C-4
C.7 CN7 RJ45 Connector (4-Pin) ...................................................................C-5
C.8 CN8 Touch Pad Connector (12-Pin) .......................................................C-5
C.9 CN9 Fan Connector (3-Pin) ....................................................................C-5
C.10 CN10 Bluetooth Cable Connector (10-Pin) ..............................................C-6
C.11 CN500 USB Port#1 Connector (4-Pin).......................................................C-6
C.12 CN501 USB Port#2 Connector (4-Pin).......................................................C-6
C.13 CN502 RTC Battery Connector 2-Pin) .......................................................C-6
C.14 CN503 Card Reader Connector (21-Pin) ....................................................C-7
C.15 CN504 DDR2 DIMM0 Socket (200-Pin) ...................................................C-7
C.16 CN505 HDD Connector (22-Pin)..............................................................C-10
C.17 CN507 Touch Pad Connector (12-Pin) .....................................................C-11
C.18 CN508 Touch Pad Board Connector (14-Pin) ..........................................C-11
C.19 CN509 Mini Card Connector (52-Pin)......................................................C-11
C.20 CN510 USB Connector (4-Pin).................................................................C-12
C.21 JACK1 MICRO Phone Connector (6-Pin)................................................C-12
C.22 JACK2 Head Phone Connector (6-Pin) ....................................................C-13
C.23 JACK500 RJ45 Connector (9-Pin)................................................................C-13

App-ii TOSHIBA NB100 Maintenance Manual

 Appendices

Appendix D Keyboard Scan/Character Codes................................................................ D-1

Appendix E Key Layout .................................................................................................... E-1

TOSHIBA NB100 Maintenance Manual App-iii

Apx. A Handling the LCD Module Appendices

Appendix A

Appendix A Handling the LCD Module

Precautions for handling the LCD module

The LCD module can be easily damaged during assembly or disassembly. Observe the
following precautions when handling the LCD module:

1. When installing the LCD module in the LCD cover, be sure to seat it so that it is
properly aligned and maximum visibility of the display is maintained.

2. Be careful to align the four holes at the right side and left side of the LCD module
with the corresponding holes in the LCD cover before securing the module with four
screws. Do not force the module into place, because stress can affect its performance.
Also, the panel’s polarized surface is easily scarred, so be carefully when handling it.

TOSHIBA NB100 Maintenance Manual A-1

Appendices Apx. A Handling the LCD Module

3. If the panel’s surface gets dirty, wipe it with cotton or a soft cloth. If it is still dirty,
try breathing on the surface to create a light condensate and wipe it again.
If the surface is very dirty, we recommend a CRT cleaning agent. Apply the agent to
a cloth and then wipe the panel’s surface. Do not apply cleanser directly to the panel.
Also, never scratch the surface.

4. If water or other liquid is left on the panel’s surface for a long period, it can change
the screen’s tint or stain it. Be sure to quickly wipe off any liquid.

A-2 TOSHIBA NB100 Maintenance Manual

Apx. A Handling the LCD Module Appendices

5. Glass is used in the panel, so be careful not to drop it or let it strike a hard object,
which could cause breakage or cracks.

6. CMOS-LSI circuits are used in the module, so guard against damage from
electrostatic discharge. Be sure to wear a wrist or ankle ground when handling the
module.

TOSHIBA NB100 Maintenance Manual A-3

Appendices Apx. A Handling the LCD Module

7. Do not expose the module to direct sunlight or strong ultraviolet rays for long periods.

8. Do not store the module at temperatures below specifications. Cold can cause the
liquid crystals to freeze, lose their elasticity or otherwise suffer damage.

A-4 TOSHIBA NB100 Maintenance Manual

Apx. A Handling the LCD Module Appendices

9. Do not disassemble the LCD module. Disassembly can cause malfunctions.

10. If you transport the module, do not use packing material that contains epoxy resin
(amine) or silicon glue (alcohol or oxime). These materials can release gas that can
damage the panel’s polarization.

TOSHIBA NB100 Maintenance Manual A-5

Apx. B Board Layout Appendices

Appendix B

Appendix B Board Layout

B.1 System Board Front View

Figure B-1 Board layout (front)

TOSHIBA NB100 Maintenance Manual B-1

Appendices Apx. B Board Layout

Figure B-2 Board layout ( back )

B-2 TOSHIBA NB100 Maintenance Manual

Appendices Apx. C Pin Assignments

Appendix C C-2
C.1 CN1 CRT Connector (15-Pin)................................................................. C-2
C.2 CN2 Battery Connector (6-Pin)............................................................... C-2
C.3 CN3 LCD+ Web CAM Connector (40-Pin) ........................................... C-2
C.4 CN4 WWAN Connector (52-Pin) ........................................................... C-3
C.5 CN5 DC-IN Connector (4-Pin) ............................................................... C-4
C.6 CN6 Internal Keyboard Connector (24-Pin) ........................................... C-4
C.7 CN7 Speaker Cable Connector (4-Pin) ................................................... C-5
C.8 CN8 Touch Pad Connector (12-Pin) ...................................................... C-5
C.9 CN9 Fan Connector (3-Pin) ................................................................... C-5
C.10 CN10 Bluetooth Cable Connector (10-Pin) ............................................. C-6
C.11 CN500 USB Port#1 Connector (4-Pin)...................................................... C-6
C.12 CN501 USB Port#2 Connector (4-Pin)...................................................... C-6
C.13 CN502 RTC Battery Connector 2-Pin) ...................................................... C-6
C.14 CN503 Card Reader Connector (21-Pin) ................................................... C-7
C.15 CN504 DDR2 DIMM0 Socket (200-Pin) .................................................. C-7
C.16 CN505 HDD Connector (22-Pin)............................................................. C-10
C.17 CN507 Touch Pad Connector (12-Pin) .................................................... C-11
C.18 CN508 Touch Pad Board Connector (14-Pin) ......................................... C-11
C.19 CN509 Mini Card Connector (52-Pin)..................................................... C-11
C.20 CN510 USB Port#3 Connector (4-Pin).................................................... C-12
C.21 JACK1 External Micro Phone Connector (6-Pin) ................................... C-12
C.22 JACK2 Head Phone Connector (6-Pin) ................................................... C-13
C.23 JACK500 RJ45 Connector (9-Pin)............................................................... C-13

TOSHIBA NB100 Maintenance Manual C-1

Appendices Apx. C Pin Assignments

Appendix C

Appendix C Pin Assignments

System Board

C.1 CN1 CRT Connector (15-Pin)

Table C-1 CRT Connector pin assignments (15-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 RED O 2 GREEN O
3 BLUE O 4 - -
5 GND - 6 GND -
7 GND - 8 GND -
9 VCC 5V - 10 GND -
11 - - 12 CRT_DDCDATA I/O
13 HSYNC O 14 YSYNC O
15 CRT_DDCCLK I/O -

C.2 CN2 Battery Connector (6-Pin)

Table C-2 Battery Connector pin assignments (6-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 THRM1 I 2 BATT_CLK I/O-
3 BATT_DATA I/O 4 THRM1 I
5 THRM1 I 6 GND -

C.3 CN3 LCD+ Web CAM Connector (40-Pin)

Table C-3 LCD+ Web CAM Connector pin assignments (40-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 VDD O
O -
3 VDD 4 VEDID(NC)

C-2 TOSHIBA NB100 Maintenance Manual

Appendices Apx. C Pin Assignments

5 - - 6 CLKEDID(NC) I/O-
7 DATAEDID(NC) I/O 8 RXIN0- O
9 RXIN0+ O 10 GND -
11 RXIN1- O 12 RXIN1+ O
13 GND - 14 RXIN2- O
15 RXIN2+ O 16 GND -
17 RXCLKIN- O 18 RXCLKIN+ O
19 GND - 20 - -
21 - - 22 GND -
23 - - 24 - -
25 GND - 26 - -
27 - - 28 GND -
29 VLED O 30 VLED O
31 VLED_GND - 32 VLED_GND -
33 VLED_GND - 34 S_PWMIN O
35 NC/ENB O 36 DGND -
37 USB_P6- I/O 38 USB_P6+ I/O
39 DGND - 40 +5VS -

C.4 CN4 WWAN Connector (52-Pin)

Table C-4 WWAN Connector pin assignments (52-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 PCIE_WAKE# O 2 +V3S -
3 - - 4 GND -
5 - - 6 +V1.5S -
7 CLK_REQ_MINI1# I 8 - -
9 GND - 10 - -
11 CLK_PCIE_MINI1# O 12 - -
13 CLK_REQ_MINI1 O 14 - -
15 GND - 16 - -
17 - - 18 GND -
19 - - 20 WIFI_ON O
21 GND - 22 BUF_PLT_RST# O
I -
23 PCIE_RXN2_CARD 24 +V3A

TOSHIBA NB100 Maintenance Manual C-3

Appendices Apx. C Pin Assignments

25 PCIE_RXP2_CARD I 26 GND -
27 GND - 28 +V1.5S -
29 GND - 30 SMB_CLK_S I/O
31 PIEC_TXN2_CARD O 32 SMB_DATA_S I/O
33 PIEC_TXP2_CARD O 34 GND -
35 GND - 36 USB_P3- I/O
37 TP6 - 38 USB_P3+ I/O
39 +V3S - 40 GND -
41 +V3S - 42 - -
43 - - 44 - -
45 - - 46 - -
47 - - 48 +V1.5S -
49 - - 50 GND -
51 - - 52 +V3S -

C.5 CN5 DC-IN Connector (4-Pin)

Table C-5 DC-IN Connector pin assignments (4-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 VCC - 2 VCC -
3 GND - 4 GND -

C.6 CN6 Internal Keyboard Connector (24-Pin)

Table C-6 Keyboard Connector pin assignments (24-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 SCAN_OUT(0) I/O 2 SCAN_OUT(1) I/O
3 SCAN_OUT(2) I/O 4 SCAN_OUT(3) I/O
5 SCAN_OUT(4) I/O 6 SCAN_OUT(5) I/O
7 SCAN_OUT(6) I/O 8 SCAN_OUT(7) I/O
9 SCAN_OUT(8) I/O 10 SCAN_OUT(9) I/O
11 SCAN_OUT(10) I/O 12 SCAN_OUT(11) I/O
13 SCAN_OUT(12) I/O 14 SCAN_OUT(13) I/O
I/O I/O
15 SCAN_OUT(14) 16 SCAN_OUT(15)

C-4 TOSHIBA NB100 Maintenance Manual

Appendices Apx. C Pin Assignments

17 SCAN_IN(0) I/O 18 SCAN_IN(1) I/O

19 SCAN_IN(2) I/O 20 SCAN_IN(3) I/O
21 SCAN_IN(4) I/O 22 SCAN_IN(5) I/O
23 SCAN_IN(6) I/O 24 SCAN_IN(7) I/O

C.7 CN7 Speaker Cable Connector (4-Pin)

Table C-7 RJ45 Connector pin assignments (4-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O

1 SPK_OUT_L- O 2 SPK_OUT_L+ O

3 SPK_OUT_R- O 4 SPK_OUT_R- O

C.8 CN8 Touch Pad Connector (12-Pin)

Table C-8 Touch Pad Connector pin assignments (12-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 SW-L -
3 SW-L - 4 VDD -
5 VDD - 6 PS/2 DATA I/O
7 PS/2 DATA I/O 8 PS/2 CLK I/O
9 PS/2 CLK I/O 10 SW-R -
11 SW-R - 12 GND -

C.9 CN9 Fan Connector (3-Pin)

Table C-9 Fan Connector pin assignments (3-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 VCC (VO) - 2 GND -
3 FAN_TACH O - - -

TOSHIBA NB100 Maintenance Manual C-5

Appendices Apx. C Pin Assignments

C.10 CN10 Bluetooth Cable Connector (10-Pin)

Table C-10 Bluetooth Cable Connector pin assignments (10-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 USB_D+ I/O
3 USB_D- I/O 4 - -
5 GND - 6 RESET O
7 - - 8 +3.3V -
9 RADIO_DISABLE o 10 GND -

C.11 CN500 USB Port#1 Connector (4-Pin)

Table C-11 USB Port#1 Connector pin assignments (4-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 VCC +5V - 2 USB_P0- I/O
3 USB_P0+ I/O 4 GND -

C.12 CN501 USB Port#2 Connector (4-Pin)

Table C-12 USB Port#2 Connector pin assignments (4-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 VCC +5V - 2 USB_P0- I/O
3 USB_P0+ I/O 4 GND -

C.13 CN502 RTC Battery Connector 2-Pin)

Table C-13 RTC Battery Connector pin assignments (2-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 VCC (VO) - 2 GND -

C-6 TOSHIBA NB100 Maintenance Manual

Appendices Apx. C Pin Assignments

C.14 CN503 Card Reader Connector (21-Pin)

Table C-14 Card Reader Connector pin assignments (21-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O

1 SD-WP-SW I/O 2 SD-DATA1 I/O

3 SD-DATA0 I/O 4 GND -
5 GND - 6 MS-BS I/O
7 SD-CLK I/O 8 MS-DATA1 I/O
9 MS-DATA0 I/O 10 SD-VCC -
11 MS-DATA2 I/O 12 GND -
13 MS-INS I/O 14 MS-DATA3 I/O
15 SD-CMD I/O 16 MS-SCLK I/O
17 MS-VCC - 18 SD-DATA3 I/O
19 GND - 20 SD-DATA2 I/O
21 SD-CD-SW I/O - - -

C.15 CN504 DDR2 DIMM0 Socket (200-Pin)

Table C-15 DDR2 DIMM0 Socket pin assignments (200-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 VREF I/O 2 GND -
3 GND I/O 4 M_A_DQ(4) I/O
5 M_A_DQ(0) I/O 6 M_A_DQ(5) I/O
7 M_A_DQ(1) I/O 8 GND I/O
9 GND - 10 M_A_DM(0) O
11 M_A_DQS#(0) I/O 12 GND -
13 M_A_DQS(0) I/O 14 M_A_DQ(6) I/O
15 GND - 16 M_A_DQ(7) I/O
17 M_A_DQ(2) I/O 18 GND -
19 M_A_DQ(3) I/O 20 M_A_DQ(12) I/O
21 GND - 22 M_A_DQ(13) I/O
23 M_A_DQ(8) I/O 24 GND -
25 M_A_DQ(9) I/O 26 M_A_DM(1) O

TOSHIBA NB100 Maintenance Manual C-7

Appendices Apx. C Pin Assignments

27 GND - 28 GND -
29 M_A_DQS#(1) I/O 30 M_CLK_DDR0 O
31 M_A_DQS(1) I/O 32 M_CLK_DDR#0 O
33 GND - 34 GND -
35 M_A_DQ(10) I/O 36 M_A_DQ(14) I/O
37 M_A_DQ(11) I/O 38 M_A_DQ(15) I/O
39 GND - 40 GND -
41 GND - 42 GND -
43 M_A_DQ(16) I/O 44 M_A_DQ(20) I/O
45 M_A_DQ(17) I/O 46 M_A_DQ(21) -
47 GND - 48 GND -
49 M_A_DQS#(2) I/O 50 PM_EXTTS#0 O
51 M_A_DQS(2) I/O 52 M_A_DM(2) O
53 GND - 54 GND -
55 M_A_DQ(18) I/O 56 M_A_DQ(22) I/O
57 M_A_DQ(19) I/O 58 M_A_DQ(23) I/O
59 GND - 60 GND -
61 M_A_DQ(24) I/O 62 M_A_DQ(28) I/O
63 M_A_DQ(25) I/O 64 M_A_DQ(29) I/O
65 GND - 66 GND -
67 M_A_DM(3) O 68 M_A_DQS#(3) I/O
69 - - 70 M_A_DQS(3) I/O
71 GND - 72 GND -
73 M_A_DQ(26) I/O 74 M_A_DQ(30) I/O
75 M_A_DQ(27) I/O 76 M_A_DQ(31) I/O
77 GND - 78 GND -
79 M_CKE0 O 80 M_CKE1 O
81 VDD7 - 82 VDD8 -
83 - - 84 - -
85 M_A_BS2 O 86 - -
87 VDD9 - 88 VDD11 -
89 M_A_A(12) O 90 M_A_A(11) O
91 M_A_A(9) O 92 M_A_A(7) O
93 M_A_A(8) O 94 M_A_A(6) O
95 VDD5 - 96 VDD4 -

C-8 TOSHIBA NB100 Maintenance Manual

Appendices Apx. C Pin Assignments

97 M_A_A(5) O 98 M_A_A(4) O
99 M_A_A(3) O 100 M_A_A(2) O

101 M_A_A(1) O 102 M_A_A(0) O

103 VDD10 - 104 VDD12 -

105 M_A_A(10) O 106 M_A_BS1 O
107 M_A_BS0 O 108 M_A_RAS# O
109 M_A_WE# O 110 M_CS#0 O
111 VDD2 - 112 VDD1 -
113 M_A_CAS# O 114 M_ODT0 O
115 M_CS#1 O 116 M_A_A(13) O
117 VDD3 - 118 VDD6 -
119 M_ODT1 O 120 - -
121 GND - 122 GND -
123 M_A_DQ(32) I/O 124 M_A_DQ(36) I/O
125 M_A_DQ(33) I/O 126 M_A_DQ(37) I/O
127 GND - 128 GND -
129 M_A_DQS#(4) I/O 130 M_A_DM(4) O
131 M_A_DQS(4) I/O 132 GND -
133 GND - 134 M_A_DQ(38) I/O
135 M_A_DQ(34) I/O 136 M_A_DQ(39) I/O
137 M_A_DQ(35) I/O 138 GND -
139 GND - 140 M_A_DQ(44) I/O
141 M_A_DQ(40) I/O 142 M_A_DQ(45) I/O
143 M_A_DQ(41) I/O 144 GND -
145 GND - 146 M_A_DQS#(5) I/O
147 M_A_DM(5) O 148 M_A_DQS(5) I/O
149 GND - 150 GND -
151 M_A_DQ(42) I/O 152 M_A_DQ(46) I/O
153 M_A_DQ(43) I/O 154 M_A_DQ(47) I/O
155 GND - 156 GND -
157 M_A_DQ(48) I/O 158 M_A_DQ(52) I/O
159 M_A_DQ(49) I/O 160 M_A_DQ(53) I/O
161 GND - 162 GND -
163 - - 164 M_CLK_DDR1 O
165 - O
GND 166 M_CLK_DDR#1

TOSHIBA NB100 Maintenance Manual C-9

Appendices Apx. C Pin Assignments

167 M_A_DQS#(6) I/O 168 GND -

169 M_A_DQS(6) I/O 170 M_A_DM(6) O
171 GND - 172 GND -
173 M_A_DQ(50) I/O 174 M_A_DQ(54) I/O
175 M_A_DQ(51) I/O 176 M_A_DQ(55) I/O
177 GND - 178 GND -
179 M_A_DQ(56) I/O 180 M_A_DQ(60) I/O
181 M_A_DQ(57) I/O 182 M_A_DQ(61) I/O
183 GND - 184 GND -
185 M_A_DM(7) O 186 M_A_DQS#(7) I/O
187 GND - 188 M_A_DQS(7) I/O
189 M_A_DQ(58) I/O 190 GND -
191 M_A_DQ(59) I/O 192 M_A_DQ(62) I/O
193 GND - 194 M_A_DQ(63) I/O
195 SMB_DATA_S I/O 196 GND -
197 SMB_CLK_S O 198 GND -
199 VDDSPD - 200 GND -

C.16 CN505 HDD Connector (22-Pin)

Table C-16 HDD Connector pin assignments (22-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 SATA_C_TXP0 O
3 SATA_C_TXN0 O 4 GND -
5 SATA_RXN0 I 6 SATA_RXP0 I
7 GND - 8 - -
9 - - 10 - -
11 GND - 12 GND -
13 GND - 14 +V5S -
15 +V5S - 16 +V5S -
17 GND - 18 - -
19 GND - 20 - -
21 - - 22 - -

C-10 TOSHIBA NB100 Maintenance Manual

Appendices Apx. C Pin Assignments

C.17 CN507 Touch Pad Connector (12-Pin)

Table C-17 Touch Pad Connector pin assignments (12-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 GND -
3 GND - 4 +V5S_T -
5 +V5S_T - 6 IM_DATA_T I/O
7 IM_DATA_T I/O 8 IM_CLK_T I/O
9 IM_CLK_T I/O 10 GND -
11 GND - 12 GND -

C.18 CN508 Touch Pad Board Connector (14-Pin)

Table C-18 Touch Pad Board Connector pin assignments (14-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 +V3S_T - 2 V3A_T -
3 3G_LED#_T O 4 PWR_LED#_T O
5 CAPS_LED#_T O 6 NUM_LED#_T O
7 HDD_LED#_T O 8 CHARGE_LED#_T O
9 WIFI_BT_LED#_T O 10 GND -
11 IM_DATA_T I/O 12 IM_CLK_T I/O
13 +V5S_T - 14 +V5S_T -

C.19 CN509 Mini Card Connector (52-Pin)

Table C-19 Mini Card Connector pin assignments (52-Pin)

1 PCIE_WAKE# 2 +V3S -
O
3 - - 4 GND -
5 - - 6 +V1.5S -
7 CLK_REQ_MINI1# I 8 - -
9 GND - 10 - -
11 CLK_PCIE_MINI1# O 12 - -
O -
13 CLK_REQ_MINI1 14 -

TOSHIBA NB100 Maintenance Manual C-11

Appendices Apx. C Pin Assignments

15 GND - 16 - -
17 - - 18 GND -
19 - - 20 WIFI_ON O
21 GND - 22 BUF_PLT_RST# O
23 PCIE_RXN2_CARD I 24 +V3A -
25 PCIE_RXP2_CARD I 26 GND -
27 GND - 28 +V1.5S -
29 GND - 30 SMB_CLK_S I/O
31 PIEC_TXN2_CARD O 32 SMB_DATA_S I/O
33 PIEC_TXP2_CARD O 34 GND -
35 GND - 36 USB_P3- I/O
37 TP6 - 38 USB_P3+ I/O
39 +V3S - 40 GND -
41 +V3S - 42 - -
43 - - 44 - -
45 - - 46 - -
47 - - 48 +V1.5S -
49 - - 50 GND -
51 - - 52 +V3S -

C.20 CN510 USB Port#3 Connector (4-Pin)

Table C-20 USB Connector pin assignments (4-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 VCC +5V - 2 USB_P0- I/O
3 USB_P0+ I/O 4 GND -

C.21 JACK1 External Micro Phone Connector (6-Pin)

Table C-39 External Micro Connector pin assignments (6-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O

GND MICIN_L
1 - 2 O

C-12 TOSHIBA NB100 Maintenance Manual

Appendices Apx. C Pin Assignments

MICIN_R GND
3 O 4 -
MIC_SENSE#
5 I 6 - -

C.22 JACK2 Head Phone Connector (6-Pin)

Table C-40 Head Phone Connector pin assignments (6-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 HP_L_JACK O
3 HP_R_JACK O 4 GND -
5 HP_SENSE# I 6 - -

C.23 JACK500 RJ45 Connector (9-Pin)

Table C-41 RJ45 Connector pin assignments (9-Pin)

Pin No. Signal Name I/O Pin No. Signal Name I/O
1 GND - 2 TD+ O
3 TD- O 4 RD+ O
5 RD- O 6 - -
7 - - 8 - -
9 - - - -

TOSHIBA NB100 Maintenance Manual C-13

 Keyboard Scan/Character Codes Appendices

Apx. D Keyboard Scan/Character Codes

Appendix D Keyboard Scan/Character Codes

Table D-1 Scan codes (set 1 and set 2) (1/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
01 ‘ ~ 29 A9 0E F0 0E
02 1 ! 02 82 16 F0 16
03 2 @ 03 83 1E F0 1E
04 3 # 04 84 26 F0 26
05 4 $ 05 85 25 F0 25
06 5 % 06 86 2E F0 2E
07 6 ^ 07 87 36 F0 36
08 7 & 08 88 3D F0 3D *2
09 8 * 09 89 3E F0 3E *2
10 9 ( 0A 8A 46 F0 46 *2
11 0 ) 0B 8B 45 F0 45 *2
12 - _ 0C 8C 4E F0 4E
13 = + 0D 8D 55 F0 55
14 7D F0 7D
15 BkSp 0E 8E 66 F0 66
16 Tab 0F 8F 0D F0 0D
17 Q 10 90 15 F0 15
18 W 11 91 1D F0 1D
19 E 12 92 24 F0 24
20 R 13 93 2D F0 2D
21 T 14 94 2C F0 2C
22 Y 15 95 35 F0 35
23 U 16 96 3C F0 3C *2
24 I 17 97 43 F0 43 *2
25 O 18 98 44 F0 44 *2
26 P 19 99 4D F0 4D *2
27 [ { 1A 9A 54 F0 54 *2
28 ] } 1B 9B 5B F0 5B

TOSHIBA NB100 Maintenance Manual D-1

Appendices Keyboard Scan/Character Codes

Table D-1 Scan codes (set 1 and set 2) (2/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
29 \ | 2B AB 5D F0 5D *5
30 Caps Lock 3A BA 58 F0 58
31 A 1E 9E 1C F0 1C
32 S 1F 9F 1B F0 1B
33 D 20 A0 23 F0 23
34 F 21 A1 2B F0 2B
35 G 22 A2 34 F0 34
36 H 23 A3 33 F0 33
37 J 24 A4 3B F0 3B *2
38 K 25 A5 42 F0 42 *2
39 L 26 A6 4B F0 4B *2
40 ; : 27 A7 4C F0 4C *2
41 ‘ “ 28 A8 52 F0 52

43 Enter 1C 9C 5A F0 5A *3
44 Shift (L) 2A AA 12 F0 12

46 Z 2C AC 1A F0 1A
47 X 2D AD 22 F0 22
48 C 2E AE 21 F0 21
49 V 2F AF 2A F0 2A
50 B 30 B0 32 F0 32
51 N 31 B1 31 F0 31
52 M 32 B2 3A F0 3A *2
53 , < 33 B3 41 F0 41 *2
54 . > 34 B4 49 F0 49 *2
55 / ? 35 B5 4A F0 4A *2
56 \_ 73 F0 73 *8

57 Shift (R) 36 B6 59 F0 59

D-2 TOSHIBA NB100 Maintenance Manual

Keyboard Scan/Character Codes Appendices

Table D-1 Scan codes (set 1 and set 2) (3/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
58 Ctrl 1D 9D 14 F0 14 *3
59 Fn - - - - - *4
60 Alt (L) 38 B8 11 F0 11 *3
61 Space 39 B9 29 F0 29
62 ALT (R) E0 38 E0 B8 E0 11 E0 F0 11

75 Ins E0 52 E0 D2 E0 70 E0 F0 70 *1
76 Del E0 53 E0 D3 E0 71 E0 F0 71 *1

79 ← E0 4B E0 CB E0 6B E0 F0 6B *1

83 ↑ E0 48 E0 C8 E0 75 E0 F0 75 *1
84 ↓ E0 50 E0 D0 E0 72 E0 F0 72 *1

89 → E0 4D E0 CD E0 74 E0 F0 74 *1

110 Esc 01 81 76 F0 76
112 F1 3B BB 05 F0 05
113 F2 3C BC 06 F0 06
114 F3 3D BD 04 F0 04
115 F4 3E BE 0C F0 0C
116 F5 3F BF 03 F0 03
117 F6 40 C0 0B F0 0B
118 F7 41 C1 83 F0 83
119 F8 42 C2 0A F0 0A
120 F9 43 C3 01 F0 01
121 F10 44 C4 09 F0 09

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Appendices Keyboard Scan/Character Codes

Table D-1 Scan codes (set 1 and set 2) (4/4)

Cap Code set 1 Code set 2 Note

No. Keytop Make Break Make Break
122 F11 57 D7 78 F0 78 *3
123 F12 58 D8 7 F0 7 *3
124 PrintSc *6 *6 *6 *6 *6

126 Pause *7 *7 *7 *7 *7

127 Win E0 5B E0 DB E0 1F E0 F0 1F
129 App E0 5D E0 DD E0 2F E0 F0 2F
131 NONCONVERT 7B F0 7B 67 F0 67 *8
132 CONVERT 79 F0 79 64 F0 64 *8
133 KATAKANA 70 F0 70 13 F0 13 *8

Notes:

1. * Scan codes differ by mode.

2. * Scan codes differ by overlay function.
3. * Combination with the Fn key makes different codes.
4. * Fn key does not generate a code by itself.
5. * This key corresponds to key No. 42 in a 102-key model.
6. * Refer to Table D-6, No. 124 key scan code.
7. * Refer to Table D-7, No. 126 key scan code.
8. * 205~207 are for JAPAN keyboard only

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 Keyboard Scan/Character Codes Appendices

Table D-2 Scan codes with left Shift key

Cap Key Code set 1 Code set 2

No. top Make Break Make Break

75 INS E0 AA E0 52 E0 D2 E0 2A E0 F0 12 E0 70 E0 F0 70 E0 12
76 DEL E0 AA E0 53 E0 D3 E0 2A E0 F0 12 E0 71 E0 F0 71 E0 12
79 ← E0 AA E0 4B E0 CB E0 2A E0 F0 12 E0 6B E0 F0 6B E0 12
79* Home E0 AA E0 47 E0 C7 E0 2A E0 F0 12 E0 6C E0 F0 6C E0 12
89* End E0 AA E0 4F E0 CF E0 2A E0 F0 12 E0 69 E0 F0 69 E0 12
83 ↑ E0 AA E0 48 E0 C8 E0 2A E0 F0 12 E0 75 E0 F0 75 E0 12
84 ↓ E0 AA E0 50 E0 D0 E0 2A E0 F0 12 E0 72 E0 F0 72 E0 12
83* PgUp E0 AA E0 49 E0 C9 E0 2A E0 F0 12 E0 7D E0 F0 7D E0 12
84* PgDn E0 AA E0 51 E0 D1 E0 2A E0 F0 12 E0 7A E0 F0 7A E0 12
89 → E0 AA E0 4D E0 CD E0 2A E0 F0 12 E0 74 E0 F0 74 E0 12
127 Win E0 AA E0 5B E0 DB E0 2A E0 F0 12 E0 1F E0 F0 1F E0 12
129 App E0 AA E0 5D E0 DD E0 2A E0 F0 12 E0 2F E0 F0 2F E0 12

Note:
Fn + ← key = Home key
Fn + ↑ key = PgUp key
Fn + ↓ key = PgDn key
Fn + → key = End key
Refer to Table D-5.

Note : The table above shows scan codes with the left Shift key. In combination with the
right Shift key, scan codes are changed as listed below:
With left Shift With right Shift
Set 1 E0 AA __________ E0 B6
E0 2A ___________ E0 36
Set 2 E0 F0 12 ________ E0 F0 59
E0 12 ___________ E0 59

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Appendices Keyboard Scan/Character Codes

Table D-3 Scan codes in Numlock mode

Cap Key Code set 1 Code set 2

No. top Make Break Make Break

75 INS E0 2A E0 52 E0 D2 E0 AA E0 12 E0 70 E0 F0 70 E0 F0 12
76 DEL E0 2A E0 53 E0 D3 E0 AA E0 12 E0 71 E0 F0 71 E0 F0 12
79 ← E0 2A E0 4B E0 CB E0 AA E0 12 E0 6B E0 F0 6B E0 F0 12
79* Home E0 2A E0 47 E0 C7 E0 AA E0 12 E0 6C E0 F0 6C E0 F0 12
89* End E0 2A E0 4F E0 CF E0 AA E0 12 E0 69 E0 F0 69 E0 F0 12
83 ↑ E0 2A E0 48 E0 C8 E0 AA E0 12 E0 75 E0 F0 75 E0 F0 12
84 ↓ E0 2A E0 50 E0 D0 E0 AA E0 12 E0 72 E0 F0 72 E0 F0 12
83* PgUp E0 2A E0 49 E0 C9 E0 AA E0 12 E0 7D E0 F0 7D E0 F0 12
84* PgDn E0 2A E0 51 E0 D1 E0 AA E0 12 E0 7A E0 F0 7A E0 F0 12
89 → E0 2A E0 4D E0 CD E0 AA E0 12 E0 74 E0 F0 74 E0 F0 12
127 Win E0 2A E0 5B E0 DB E0 AA E0 12 E0 1F E0 F0 1F E0 F0 12
129 App E0 2A E0 5D E0 DD E0 AA E0 12 E0 2F E0 F0 2F E0 F0 12

Note:
Fn + ← key = Home key
Fn + ↑ key = PgUp key
Fn + ↓ key = PgDn key
Fn + → key = End key
Refer to Table D-5.

Table D-4 Scan codes with Fn key

Cap Code set 1 Code set 2

No. Keytop Make Break Make Break

58 CTRL E0 1D E0 9D E0 14 E0 F0 14
60 LALT E0 38 E0 B8 E0 11 E0 F0 11

122 F11 45 C5 77 F0 77
123 F12 46 C5 7E F0 7E

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Keyboard Scan/Character Codes Appendices

Table D-5 Scan codes in overlay mode

Cap Keytop Code set 1 Code set 2

No. Make Break Make Break
08 7 (7) 47 C7 6C F0 6C
09 8 (8) 48 C8 75 F0 75
10 9 (9) 49 C9 7D F0 7D
11 0 (/) E0 35 E0 B5 E0
23 U (4) 4B CB 6B F0 6B
24 I (5) 4C CC 73 F0 73
25 O (6) 4D CD 74 F0 74
26 P (*) 37 B7 7C F0 7C
37 J (1) 4F CF 69 F0 69
38 K (2) 50 D0 72 F0 72
39 L (3) 51 D1 7A F0 7A
40 ; (-) 4A CA 7B F0 7B
52 M (0) 52 D2 70 F0 70
54 . (.) 53 D3 71 F0 71
55 / (+) 4E CE 79 F0 79 (+) 4E CE 79
27 [ { Enter E0 1C E0 9C E0 5A E0 F0 5A

46* Z \ | 56 D6 61 F0 61

79 ← Home E0 47 E0 C7 E0 6C E0 F0 6C
83 ↑ PgUp E0 49 E0 C9 E0 7D E0 F0 7D
84 ↓ PgDn E0 51 E0 D1 E0 7A E0 F0 7A
89 → End E0 4F E0 CF E0 69 E0 F0 69
*: This key is for UK keyboard only.

Table D-6 No.124 key scan code

Key Shift Code set 1 Code set 2

top
Make Break Make Break
Prt Sc Common E0 2A E0 37 E0 B7 E0 AA E0 12 E0 7C E0 F0 7C E0 F0 12
Ctrl + E0 37 E0 B7 E0 7C E0 F0 7C
Shift + E0 37 E0 B7 E0 7C E0 F0 7C
Alt + 54 D4 84 F0 B4

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 Appendices Keyboard Scan/Character Codes

Table D-7 No.126 key scan code

Key Shift Code set 1 Code set 2

top
Make Make
Pause Common* E1 1D 45 E1 9D C5 E1 14 77 E1 F0 14 F0 77
Ctrl* E0 46 E0 C6 E0 7E E0 F0 7E

*: This key generates only make codes.

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Apx. E Key Layout Appendices

Apx. E Key Layout

Appendix E Key Layout

E.1 United States (US) Keyboard

Figure E-1 US keyboard

E.2 Japan (JP) Keyboard

Figure E-2 JP keyboard

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Appendices Apx E Key Layout

E.3 German (GR) Keyboard

Figure E-3 GR keyboard

E.4 DU, UE, US International (USE) Keyboard

Figure E-4 USE keyboard

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Apx E Key Layout Appendices

E.5 Arabic (AR) Keyboard

Figure E-5 AR keyboard

E.6 Nordic (NE) Keyboard

Figure E-6 NO keyboard

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Appendices Apx E Key Layout

E.7 Dutch (DT) Keyboard

Figure E-7 DK keyboard

E.8 Greek (GK) Keyboard

Figure E-8 GK keyboard

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Apx E Key Layout Appendices

E.9 Herbrew (HE) Keyboard

Figure E-9 HE keyboard

E.10 Slovakian (SK) Keyboard

Figure E-10 SK keyboard

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Appendices Apx E Key Layout

E.11 United Kingdom (EN) Keyboard

Figure E-11 EN keyboard

E-6 TOSHIBA NB100 Maintenance Manual