Ministry of Housing and Urban Affairs

Government of India

Swachh Bharat Mission - Urban 2.0

Making Cities Garbage Free

Operational Guidelines
October 2021
173
 --- LoPN Hkkjr fe”ku „-å dk y{; gS
xkcZst Ýh “kgj] dpjs ds <sj ls iwjh rjg eqä]
,slk “kgj cukuk ---
Shri Narendra Modi
Prime Minister of India
[Excerpt from the address of the Prime Minister on the occasion of launch of
Swachh Bharat Mission – Urban 2.0, on 1st October, 2021]
MESSAGE FROM HON’BLE UNION MINISTER
MESSAGE FROM HON’BLE MINISTER OF STATE
MESSAGE FROM SECRETARY – MoHUA
MESSAGE FROM NATIONAL MISSION DIRECTOR, SBM (URBAN)
TABLE OF CONTENTS
CHAPTER 1: INTRODUCTION............................................................................................................................................... 7

CHAPTER 2: OVERVIEW OF SBM-U 2.0............................................................................................................................15

CHAPTER 3: MISSION MANAGEMENT STRUCTURE..................................................................................................25

CHAPTER 4: FUNDING PATTERN....................................................................................................................................31

CHAPTER 5: TOILETS (IHHL, COMMUNITY/PUBLIC TOILETS, URINALS).........................................................37

CHAPTER 6: SOLID WASTE MANAGEMENT.................................................................................................................43

CHAPTER 7: USED WATER MANAGEMENT..................................................................................................................53

CHAPTER 8: IEC & BEHAVIOR CHANGE......................................................................................................................69

CHAPTER 9: CAPACITY BUILDING, SKILL DEVELOPMENT & KNOWLEDGE MANAGEMENT...................73

CHAPTER 10: IT ENABLED GOVERNANCE....................................................................................................................81

ANNEX 1: LIST OF ULBs ELIGIBLE FOR C&D WASTE

PROCESSING AND MECHANISED SWEEPING FUNDING..........................................................................................87

ANNEX 2: CITY SOLID WASTE ACTION PLAN (CSWAP)...........................................................................................92

ANNEX 3A: CITY SANITATION ACTION PLAN (CSAP): FOR TOILETS...............................................................104

ANNEX 3B: CITY SANITATION ACTION PLAN (CSAP): FOR USED WATER MANAGEMENT.......................107

ANNEX 4: STATEWISE ALLOCATION OF FUNDS.......................................................................................................112

ANNEX 5: OUTPUT-OUTCOME INDICATORS............................................................................................................114

ANNEX 6: CHECKLIST FOR PROPOSAL PREPARATION.........................................................................................119

ANNEX 7: IEC ACTION PLAN...........................................................................................................................................127

ANNEX 8: CAPACITY BUILDING ACTION PLAN.......................................................................................................129

ANNEX 9: FEATURES OF ASPIRATIONAL TOILETS...................................................................................................131

ANNEX 10: BASIS OF COSTING FOR SWM COMPONENTS,

CT/PTs and USED WATER COMPONENTS..................................................................................................................133
 CHAPTER 1
INTRODUCTION
Provides an overview of achievements of SBM–Urban, so far, and introduces SBM Urban
2.0.

1.1 Background (SWM), and (c) behavior change through ‘Jan

The Sustainable Development Goals (SDGs) Andolan’, by 2nd October 2019, in all statutory
place significant emphasis on sanitation, towns. The outlay of the Mission was `62,009
cleanliness and hygiene. There is evidence crores, including GoI share of `14,623 crores,
globally that better sanitation, hygiene and and minimum State share of `4,874 crores.
cleanliness helps in effective control of various Balance funds (`42,535 crores) were to be
vector borne diseases, parasite infections and generated through individual beneficiary
nutritional deficiencies. There have been studies contribution, PPP and other sources.
linking cleanliness and hygiene with reduction
1.2 Achievements
in respiratory disorders, gastrointestinal
diseases (especially diarrhea), psychological This Mission has achieved significant levels
issues and allergic conditions. of success against the above objectives, with
massive engagement of citizens across all
Decades ago, Mahatma Gandhi said that categories of society.
‘sanitation is more important than political
freedom’. The launch of Swachh Bharat Mission
on 2nd October 2014 by the Honb’le Prime
Minister Shri Narendra Modi was a historic
moment for India. It not only placed the issue
of sanitation at the centre of the Government’s
developmental agenda, but also sent out a
resounding message- through the Prime
Minister’s address from the ramparts of the Red
Fort.
1.2.1 India’s journey in Solid Waste
Swachh Bharat Mission (Urban) (SBM-U) had Management: the launch of SBM-U, coupled
three major objectives: (a) achieving 100% Open with the promulgation of SWM Rules 2016
Defecation Free (ODF) status, (b) ensuring C&D waste rules, Plastic Waste Management
100% scientific Solid Waste Management rules etc, all combined to set the stage for India

7
to accelerate its progress on effective Solid Door to door collection and source segregation
Waste Management. Where unsightly heaps of have gone up from negligible levels in 2014 to
garbage dotting the urban landscape, wreaking cover 86,228 wards (97%) and 72,493 wards
havoc on citizens’ health used to be a common (85%) respectively. Economically weaker
phenomenon prior to 2014, today there have sections of society, especially women self-help
been noteworthy improvements. Cities have group members from urban poor communities
become visibly cleaner, thanks to the fleet of have more livelihood options, and over 90,000
more than 2.5 lakh collection vehicles that travel informal waste workers have been formalized
from door to door, collecting household and into the waste management value chain.
other solid waste. Source segregation of waste,
which was negligible earlier, have now captured 1.2.2 India’s ODF journey: Urban India has
the imagination of citizens and being adopted become Open Defecation Free (ODF) under
by more and more households. An enabling SBM-Urban: a fitting tribute to Mahatma
eco-system has been created through policy Gandhi’s vision. Not only has the sanitation
reforms designed to encourage conversion objective of the Mission been fulfilled, but
of waste to value added products. Awareness lakhs of citizens, especially women, have been
has also been generated on critical issues provided dignity and safety, and significant
such as source segregation of waste, effective reduction in vector borne diseases with
management of construction & demolition consequent improvement in health parameters
waste, reduction in single-use plastic usage, etc. have been experienced, setting Urban India
on the path of holistic cleanliness. Sanitation
workers and SafaiMitras, a largely ignored
section earlier, have become a key stakeholder
for the Mission, with initiatives being taken
to ensure safe, healthy and improved living
conditions for them, and providing them with

The results are there for all to see. At the time of

its launch, the Municipal Solid Waste (MSW)
treatment capacity was 26,000 TPD of waste
(18%). This has been enhanced substantially in
the last 7 years, and presently, waste processing
capacity stands at nearly 1 lakh TPD (70%).

8
better livelihood options, dignity and respect. Water+ protocol helps ensure that no untreated
In terms of tangible outcomes, all Urban areas waste (used) water is discharged into the open
of 35 States/ UTs have become ODF (except environment or water bodies. Till 2nd October
1 ULB of West Bengal), i.e. 4,371 ULBs (out 2021, 3,309 cities have been certified ODF+,
of 4,372) have become ODF. This has been 960 cities have been certified ODF++, and 9
achieved through the construction (including cities have become Water+, through third party
under construction) of 66.86 lakh Individual verification.
Household Toilets (113% progress), and 6.40
lakh seats of Community/ Public toilets (CT/
PT) (126% progress).

1.2.4 Behavior change through Jan

Andolan: SBM-U has emerged as the largest
urban sanitation behaviour change program in
the world and has been able to accelerate India’s
progress in ensuring availability and sustainable
management of water and sanitation for all (SDG
6).  Under SBM-U, the sanitation discourse
has been brought onto the centre stage of the
nation’s development agenda and has helped to
1.2.3 Third party assessments & transform a government mandate into a ‘Jan
standardized protocols: In order to sustain Andolan’.  Through the personal leadership and
the ODF status and ensure that no slippage involvement of the Prime Minister, SBM has
occurs, MoHUA has introduced the ODF+ and been able to put the sanitation discourse into
ODF++ protocols. ODF+ protocol focuses on a ‘Jan Andolan’, a people’s movement. Massive
O&M of CT/ PTs by ensuring their functionality mass media campaign, intensive outreach
and proper maintenance for continued usage. programs, stringent monitoring of Information,
ODF++ protocol focuses on addressing safe Education and Communication (IEC) fund
containment, evacuation, transportation and spend, multiple stakeholder involvement
processing of fecal sludge from toilets and including by celebrity brand ambassadors and
ensuring that no untreated sludge is discharged influencers have been the pillars of its behavior
into open drains, water bodies or in open fields. change strategy. However, the major trigger for

9
behaviour change has been the ownership that 1.2.5 Innovations
people from the community have taken when it A variety of innovations have contributed to
comes to leading and sustaining change on the the success of the first phase of the Mission, as
ground. Through a judicious use of traditional, given below.
digital, social media campaigns and intensive
interpersonal communication, SBM-U has
1.2.5.1 Swachh Survekshan: An innovative
been able to activate all categories of citizens
survey conducted by the Ministry of Housing
- community volunteers, youth, students, home
and Urban Affairs (MoHUA) under the
makers, senior citizens, celebrities, elected
SBM-U, to rank cities on various sanitation
representatives, media and the industry. Till
and cleanliness parameters. The survey has
date, over 20 crore citizens have been engaged
been successful in enthusing cities with a spirit
in the Mission, which is testimony to the ‘Jan
of healthy competition towards the concept
Andolan’ that has been created.
of ‘swachhata’. Swachh Survekshan has now
emerged as one of the largest Urban sanitation
surveys in the world, with participation from
crores of citizens. As on 2nd October 2021, 6
rounds of surveys have been conducted, in
which Indore has been adjudged the cleanest
city for four years in a row. The 7th edition has
now been announced, and is set to kick-off.

1.2.5.2 Star rating protocol for Garbage free

cities: The protocol, based on various SWM
parameters follows a SMART framework
– Single metric, Measurable, Achievable,
Rigorous verification mechanism and Targeted
towards outcomes. The indicators include all
components of SWM, viz. source segregation,
scientific processing of waste, dumpsite
remediation, penalties & spot fines for
littering, compliance by bulk waste generators,
cleanliness of drains & water bodies, plastic
waste management, and managing construction
& demolition waste, etc. which are critical for
cities to achieve garbage free status. Till date, 6

10
cities have been rated as 5-star cities, 86 cities as ● MoHUA has deployed e-learning platform
3-Star and 65 cities as 1-Star. to train municipal functionaries across India.
The platform hosts over 175 modules on
1.2.5.3 Citizen connect through ICT initiatives: various topics covering sanitation and waste
● MoHUA has partnered with Google to map management. More than 90,000 municipal
all public toilets on Google maps, thereby employees and other users have actively used
improving ease of access of sanitation facilities the platform, and successfully completed over
to citizens. Till date, more than 65,500 public 8.8 Lakh certifications (including 7.56 lakh
toilet blocks across more than 3,100 cities are certifications to govt. employees).
accessible through Google maps covering more
than 70% of India’s urban population.
1.2.5.4 Swachhata becomes everybody’s
business:

The Mission engaged with a wide variety

of stakeholders, from celebrities as brand
ambassadors, engaging with influencers in
society, partnering with industry partners
and corporate entities, as well as social
entrepreneurs, citizens, students and youth,
women SHG groups, homemakers and senior
citizens, to make ‘swachhata’ everybody’s
business.
● More than 2 crore citizens have downloaded
Swachhata App (citizens’ grievance redressal 1.2.5.5 Equity, inclusiveness, addressing
platform for all sanitation and waste special requirements:
management related complaints). Nearly 2.22
crore complaints have been registered and 2.08 In order to ensure that benefits of the Mission
crore complaints have been resolved with more accrue to every citizen in an equitable and
than 90% resolution rate. inclusive manner, standardized protocols
were put in place. For example, the ODF+
protocol specified mandatory gender-friendly,
child-friendly, divyang-friendly features to
be included in every CT/PT. These protocols,
along with mapping of all CT/PTs on Google
maps ensured that every citizen’s needs were
catered to, with nobody left behind.

11
1.3 Need for SBM-U 2.0 The above recommendations suggest, inter alia,
NSSO had undertaken an impartial assessment the need for Mission to continue.
of the Mission in 2018. In its report of the
Moreover, the achievements under SBM-
76th Round (with theme of Drinking Water,
Urban need to be sustained in the long run
Sanitation, Hygiene and Housing Conditions of
with creation of adequate infrastructure, and
India: July – December 2018), the study found
their implementation needs to be accelerated
that 98% of toilets are being used in urban areas.
manifold.
Further, NITI Aayog has evaluated various
Centrally Sponsored Schemes, including Hence, SBM-U 2.0 is needed, with the following
SBM-U, in its report dated 18th January 2021. areas of focus:
Its recommendations include the following:
● to achieve the vision of a “Garbage Free”
a) need for continued investment in IHHLs Urban India, more focus is required to be
and CT/PTs; given to issues such as source segregation,
b) need for focusing on entire sanitation value collection & transportation, and processing,
chain for inclusive sanitation, which also including effective management of
includes collection, containment, treatment, Construction & Demolition waste, plastic
disposal and recycling of faecal waste and waste management including reduction in
waste water; single use plastic, and remediating all legacy
c) need for managing different types of solid dumpsites;
wastes (including plastic, C&D and sanitary ● to sustain the ODF status and prevent
waste); slippage, there is a need to ensure that all
d) need for budgetary support for disposal of fecal sludge and waste(used) water are
legacy waste, management of plastic waste, safely contained, transported, processed
C&D waste. and disposed off, so that no untreated fecal
sludge or used water pollutes the ground or
water bodies;
● intensified focus is required to be given to
IEC and behavior change through citizen
outreach and jan andolan, as well as
capacity building and skilling of all relevant
stakeholders, towards achieving the Mission’s
objectives.

12
1.4 Mission is now being extended for a
period of 5 (five) years, from 1st October 2021
to 1st October 2026, as Swachh Bharat Mission
(Urban) 2.0 (SBM-U 2.0), for completing the
work remaining, institutionalizing ‘swachh’
behavior and making it sustainable. The
Government of India in partnership with
States/ UTs and ULBs is committed to make all
cities ‘Garbage Free’ under SBM-Urban 2.0 in
order to contribute to the achievement of the
Sustainable Development Goals (SDG) 2030,
which will ultimately improve the quality of life
and ease of living of urban populations, thus
leading to urban transformation.

SBM–U 2.0 will be implemented by MoHUA

through States/ UTs in all statutory towns (as
per Census 2011, and statutory towns added
subsequent to that), in accordance with these
guidelines.

13
 CHAPTER 2
OVERVIEW OF SBM-U 2.0
Sets out the overall approach for achieving the Mission’s vision of creating a “Garbage
Free” Urban India.

Salient features of SBM-U 2.0 including Mission In order to achieve this vision, the following
components, funding pattern and guiding specific objectives are targeted to be achieved:
principles are detailed in the following sections.
In order to achieve this vision, the following
2.1 Mission : Overall Vision, and Specific specific objectives are targeted to be achieved:
Objectives a) Sustainable Solid Waste Management
SBM-U 2.0 will be implemented with a vision i. ensuring cleanliness and hygiene in
of achieving “Garbage Free” status for all cities. public places to make all cities clean
This will involve the following: and garbage free, with 100% scientific
● all households and premises segregate their processing of MSW;
waste into “wet waste” (from kitchen and ii. reducing air pollution arising out of
gardens) and “dry waste” (including paper, SWM activities;
glass, plastic, and domestic hazardous waste iii. phased reduction in use of single-use
and sanitary waste wrapped separately); plastic.
● 100% door to door collection of segregated
waste from each household/ premise; b) Sustainable Sanitation and treatment of used
water
● 100% scientific management of all fractions
of waste, including safe disposal in scientific i. holistic Sanitation, with end-to end
landfills; solutions (from discharge, containment,
● all legacy dumpsites remediated and evacuation, transportation to safe
converted into green zones; disposal of all effluents from toilets);
● all used water including fecal sludge, ii. treatment of used water1 before discharge
especially in smaller cities are safely into water bodies, and maximum reuse
contained, transported, processed and of treated used water;
disposed so that no untreated fecal sludge iii. eradication of hazardous entry into
and used water pollutes the ground or water sewers and septic tanks, and sustaining
bodies.
1
Henceforth, wastewater will be referred to as ‘used water’ in the document and in all subsequent communications.. All formal
communication on wastewater management from Centre, States/ UTs and ULBs may refer to “used water management” instead of
wastewater management.

15
 elimination of manual scavenging, Note: No Central Government funds will
through mechanization of sewer and be available for cost of setting up primary
septic tank cleaning operations; collection & transportation (C&T) systems,
c) awareness creation along with large scale including modernization of existing systems.
citizen outreach to create ‘jan andolan’, and
institutionalize ‘swachh’ behavior. 2.2.2 Sustainable Sanitation

d) create institutional capacity to effectively Objective: To sustain Open Defecation Free

implement programmatic interventions to status in all Statutory towns
achieve mission objectives
The eligible components for funding are (i)
2.2 Mission Components for Funding construction of Individual Household Latrines
(IHHL), (ii) construction of Community
2.2.1 Sustainable Solid Waste Management and Public Toilet (CT and PT) seats, and (iii)
Objective: To make all cities clean and garbage construction of urinals, along with retrofitting
free, with 100% scientific processing of Municipal of insanitary toilets.
Solid Waste
2.2.3 Used water management
The following components would be eligible for Objective: To ensure that no untreated fecal sludge
funding: or used water is discharged into the environment,
i. setting up of waste processing facilities and all used water (including sewerage and
such as MRFs, transfer stations, composting septage, grey water and black water) is safely
plants, bio methanation plants, RDF contained, transported and treated, along with
processing facilities, plastic waste processing maximum reuse of treated used water, in all
facilities, waste to electricity, sanitary cities with less than 1 lakh population.
landfill, etc.
The following components would be eligible for
ii. procuring mechanized sweeping equipment funding:
and setting up processing facilities for i. desludging equipment, for scheduled and
effective management of Construction and need-based desludging of all septic tanks;
Demolition (C&D) waste (in 154 cities - as
ii. interception and diversion of drains (I&D)
per list given in Annex 1)
(including last mile connectivity for nearest
iii. bio-remediation/ capping of all legacy sewer network);
dumpsites in all ULBs iii. construction of Sewage Treatment Plants
(STPs)/ STP cum Fecal Sludge Treatment
plants (FSTPs) for used water treatment.

16
2.2.4 IEC/ BCC ii. empanelment and engagement of NGOs/
Objective: To ensure awareness creation along CBOs/ CSOs for grassroots mobilization
with large scale citizen outreach to intensify ‘Jan and sensitization regarding SBM-U 2.0;
Andolan’ and institutionalize swachh behavior iii. promotion of good practices at
and related set of actions, towards achieving the household/ individual level, collectives,
vision of “Garbage Free” cities RWAs, schools/ colleges, market
associations etc;
The following components would be eligible for iv. organization of promotional events
funding: (such as ‘plog’ runs, mass triggering
activity, competitions etc.) related to
a) National Level – A part of the overall IEC SBM-U 2.0.
funds would be retained by MoHUA for the
following: 2.2.5 Capacity Building (CB)
i. hiring of professional IEC/ BCC agency Objective: To create institutional capacity
(on an outsourced basis) for developing to effectively implement programmatic
IEC strategies, collaterals, content interventions to achieve mission objectives
and tools and managing Social Media
outreach; The following components would be eligible for
ii. dissemination of national level funding:
campaigns regarding various a) National Level – A part of the overall CB
components of SBM Urban; funds would be retained by MoHUA for the
iii. promotion of national level initiatives following:
such as Swachh Survekshan, ODF+/ i. establishment of Center of Excellence
ODF++/ Water+ and Garbage Free (CoE);
certifications etc; ii. funding Chair Professor positions
iv. organisation of national level people in selected academic institutes and
centric events to  raise advocacy for selected areas of expertise;
Garbage Free India. iii. training of PHE officials and technical
staff of MoHUA
b) State/ ULB level – the balance funds can be iv. engaging knowledge partners,
utilized at State/ULB for: empaneling and hiring professional
i. dissemination of State/ ULB level organizations to provide handholding
campaigns regarding various and capacity building support to States/
components of SBM-U 2.0, including UTs and ULBs;
through interpersonal communication

17
 v. creation and maintenance of eLearning ii. procurement of vendors/ agencies
portal; for Information & Communication
vi. hiring of technical experts and Technology (ICT) initiatives, carrying
professional agencies for smooth out gap analysis, social audits,
implementation of Mission, conducting workshops, lectures,
development and maintenance of exposure visits etc;
ICT initiatives, creating videos and iii. hiring young professionals and interns
documentation for good practices, for augmenting their internal human
conducting national/ international resources and also integrating the youth
exposure visits etc; with SBM-U 2.0;
vii. funding Innovative pilots/ Startups as iv. hiring of NGOs/ CBOs/ CSOs for
identified by relevant expert committees grassroots capacity building;
(subject to approval of NARC); v. hiring technical institutions for training
viii. organizing workshops and lectures; of manpower at State/ UT levels.
ix. procuring third party vendors for
field assessments and certifications for c) ULB level- the following components would
Swachh Survekshan, ODF+/ ODF++/ be eligible for funding:
Water+ protocols, Garbage Free Star i. hiring young professionals and interns
Rating protocols, etc; for augmenting their internal human
x. procurement of Mission Management resources and also integrating the youth
Unit (MMU); with SBM-U 2.0;

xi. hiring interns for supporting SBM-U ii. procurement of vendors/ agencies for
2.0 at various levels; ICT initiatives, carrying out gap analysis,
social audits, conducting workshops,
xii. creating and supporting digital outreach
lectures, exposure visits etc;
tools such as Swachhta App 2.0, Swachh
Manch 2.0, etc; iii. hiring of NGOs/ CBOs/ CSOs for
grassroots capacity building.
xiii. skill development activities as required;
xiv. any other activity required for creating It may be noted Administrative and Office
institutional capacity expenditure in a year should be kept as a
proportion of actual expenditure / output
b) State level- the following components would rather than as a percentage of indicative outlay.
be eligible for funding:
i. procurement of Program Management
Unit (PMU) at State/ UT level;

18
2.3 Duration of the Mission 2.6.1 Jan Andolan: Equity and Inclusion at
The Mission will be in force for five years, from the heart of ‘swachhata’
1st October 2021 to 1st October 2026. a) Bringing citizens to the centre of the
Mission, by engaging all categories of
2.4 Mission Coverage: Cities and Target citizens (e.g. women and homemakers,
Population students and youth, senior citizens and
All Statutory towns in India will be covered retired personnel, religious leaders,
under the Mission social media influencers, celebrities
and brand ambassadors, SHG groups,
2.5 Mission Implementation: market and other industry associations,
RWAs, elected representatives, etc.);
Memorandum of Understanding: States/ UTs
and ULBs have signed a tripartite Memorandum b) All Self-help groups, especially women
of Understanding (MoU) with MoHUA. This SHGs, either affiliated to Government
MoU represents collective intent of MoHUA, programmes (e.g. NULM, NHM) or
State/ UT and ULBs for creating “Garbage otherwise, to be used for ground level/
Free Cities”, through focus on complete source community level facilitations and
segregation, complete processing of all waste interpersonal communication initiatives
fractions, including processing of construction under SBM-U 2.0;
& demolition waste, plastic waste along with c) Women leadership to be promoted in
phased reduction of single use plastic, and various phases of sanitation and waste
remediation of all legacy dumpsites. MoHUA, management, from planning to O&M;
States/ UTs and ULBs shall align themselves to d) ULBs to give special focus on sanitation
the roles and responsibilities as per the MoU. and waste management needs of the
urban poor (especially slum dwellers)
2.6 Mission Strategy: Guiding Principles and other vulnerable groups (senior
Drawing on learnings from SBM-U, the citizens, girls, pregnant and lactating
following guiding principles and strategies mothers, especially abled, third
are proposed to be adopted for implementing gender groups, migrants, homeless,
components of SBM-U 2.0, towards achieving construction labour etc.);
the ultimate vision of a “’Garbage Free” Urban e) All infrastructure created under
India. the Mission, be it toilets, and waste
processing facilities, as well as work
places to have gender friendly and
divyang-friendly features, for ease of
access for all;

19
 f) All infrastructure/ assets created under v. All categories of Sanitation workers
the Mission to be disaster resilient. to be given special focus through
g) Recyclers and scrap dealers (both formal recognition as Champion safaimitras,
and informal sectors) to be integrated and institutionalizing mechanisms
into the SWM recycling value chain; for identifying and acknowledging
h) Continued focus on behaviour change, their services.
with focus on functional outcomes (e.g
2.6.2 Competition for Impact: Leveraging
ODF sustainability, regular desludging
healthy competition among cities, with
of septic tanks, ensuring cleanliness
special focus on ULBs of aspirational
and hygiene in public and community
districts
toilets, and source segregation of
household waste); The Swachh Survekshan in SBM-Urban
i) Ensuring safety and well-being of has demonstrated how a competitive
sanitation workers, through monitoring framework can help to accelerate
implementation, while also evolving into
i. Elimination of hazardous entry
a governance tool. This approach will be
for sewer and septic tank cleaning
continued through annual ranking survey
through mechanization of cleaning
Swachh Survekshan, for continuous monitoring
operations, provision of protective
and enabling agile governance for delivery of
gear/ PPE kits to sanitation workers,
sanitation and waste management services to
etc;
all citizens, including in aspirational districts.
ii. Setting up of helpline numbers
to enable citizens to register their 2.6.3 Swachhata Standards
request/ complaints and suggestions
MoHUA has introduced several standardized
regarding desludging of septic tanks;
protocols which include the ODF, ODF+,
iii. Enabling social welfare benefits for all ODF++, Water+ and Star Rating Protocol for
sanitation workers (formal, informal Garbage Free Cities to ensure standardized
and contractual) such as life and health outcomes in sanitation and solid waste
insurance, supporting formation of management across Urban India under SBM-U.
sanitation workers’ collectives; These protocols have provided a standard
iv. Mandatorily setting up Responsible uniform framework to evaluate cities on
Sanitation Authority (RSA) and ‘Swachhata’ criteria and is acting as a guiding
Sanitation Response Units (SRUs) document for cities and city representatives.
covering all ULBs. These standardized protocols (ODF+, ODF++,
Water+, Star Rating protocol for Garbage

20
Free Cities, etc) with independent third-party 2.6.7 Technology promotion, innovation and
assessment and certification will be continued encouragement for social enterprises
for standardization of Mission outcomes. The Mission will encourage adoption of
locally innovated, cost-effective solutions
2.6.4 Capacity Building
and business models in sanitation and
Building capacity for sustainable outcomes and solid waste management by small scale and
aligning ULBs with Mission will be taken up in private entrepreneurs and start-ups, through
a focused manner, through: investments in R&D, technology challenges,
i. Strengthening of e-Learning and other and facilitation for inclusion in GeM, in order
proven platforms to build institutional to take forward the government’s vision of an
and individual capacities in technical as “AatmaNirbhar Bharat”, and “Make in India”.
well as governance aspects;
ii. Focus on skill development in the 2.6.8 Focus on planning:
sanitation and waste management sector. ULBs will be required to draw up and submit
various action plans, based on gap analysis, viz.
2.6.5 Partnerships a) City Solid Waste action plans (CSWAP)
The Mission will actively engage with all including inter-ministerial convergence
development partners, knowledge partners, with Government of India programs such
sector partners and industry to leverage their as SATAT (MoPNG) (refer Annex 2 for
support and assistance to accelerate Mission action plan format);
outcomes on the ground, as well as to strengthen b) City Sanitation Action Plans (CSAP) for
institutional capacities in the SWM and Used sanitation and for sewage and septage
water management sectors. Management (refer Annex 3A and 3B
for action plan format), including inter-
2.6.6 Digital Enablement ministerial convergence with Government
Robust ICT enabled governance, already a key of India program of Namami Gange
feature under SBM-Urban, will be continued (National Mission for Clean Ganga);
with intensified focus, to enable real-time c) States/UTs would be required to aggregate
monitoring of assets, to ensure their full capacity the action plans to charter the overall
utilization, and make the Mission digital and journey for Garbage Free cities.
paperless. It shall be mandatory for all projects
and services to deploy digital tools to provide
real time data on efficiency parameters in the
operation phase.

21
2.6.9 Focus on functional outcomes and their Management, revenue streams such as
monitoring Compost from organic waste, recycled
A key feature of the Mission will be Outcome construction material from C&D waste,
- based fund releases, where first and second etc. can be leveraged, while for used water
instalments of funds of Central share will be Management, revenue streams such as
released to States/ UTs subject to achievement compost from fecal waste, sale of recycled
of specified targets/ outcomes by States/ UTs waste water, etc. can be leveraged for PPP
and ULBs. The SBM-U MIS portal will be projects.
capturing ground-level data to monitor the
2.6.12 Leveraging 15th Finance Commission
extent to which the guiding principles are being
Grants (both tied and untied) to achieve
taken forward in practice.
outcomes
2.6.10 Urban-Rural convergence Under 15th FC, cities with 10 lakh population
and above are provided with a Challenge
Infrastructure projects will be taken up on
Fund of ₹13,029 crores over a 5-year period
cluster basis to cater to groups of neighboring
for meeting service level benchmarks on
ULBs and rural areas, so that common waste
sanitation and Solid Waste Management.
processing facilities are utilized efficiently.
Further, out of total grant of ₹82,859 crore for
ULBs with less than 10 lakh population, 40% of
2.6.11 Creation of enabling environment,
grants are untied, while 60% is tied to national
through:
priorities including sanitation and Solid Waste
a) creation of Model RFPs that States/ UTs
Management. States/ UTs and ULBs should
and ULBs can refer to prepare their tender leverage the 15th FC grants in addition to the
documents; SBM-U funds, for meeting Mission outcomes.
b) facilitating procurement by States/ ULBs However, it is to be noted that 15th FC grants
through GeM; shall not be used by State/ UTs to meet their
c) encouraging start-up ecosystem/ Public minimum share, as given in Table 4.5.2.
Private Partnership in the States/ ULBs:
Under SBM-U 2.0, projects under PPP 2.6.13 Aligning with National Missions and
mode are encouraged, to invite private National Priorities:
capital in urban infrastructure as well The SBM-Urban 2.0, through its implementation
as to bring in private sector efficiency in components will strive to align with national
delivery of urban services and O&M. It priorities, Missions and programmes, a few
is also understood that in the current indicative examples of which are given below:
scenario, there may be a requirement for ● dust mitigation through C & D waste
viability gap funding. For Solid Waste management would align with National

22
 Clean Air Program (NCAP); and Garbage Free becomes everybody’s
● focus on encouraging start-ups and business.
social entrepreneurs as part of the
Mission’s private sector engagement 2.7 Overall Funding
strategy would dovetail with mandates of The estimated cost of implementation of SBM-U
Start-up India & Make In India; 2.0 for its various components is ₹1,41,600
● given its intensified focus on digital crores. The Government of India share will
enablements to accelerate Mission be ₹36,465 crores. The balance amount shall
outcomes and citizen outreach, and be contributed by individuals as beneficiary
integrated approach for monitoring all contribution, States and UTs/ ULBs/ Private
Mission outcomes, the Mission will be Sector under PPP. Wherever private sector
aligning with the mandates of Digital funding is not available, State/ UT will need
India, National Urban Digital Mission to provide the necessary funds. Balance funds
(NUDM) and Smart Cities Mission; are to be generated through various other
● intensified focus on capacity building sources of funds including Corporate Social
with skill development at its core will be Responsibility (CSR) funds from public/ private
aligning to mandates of Skill India; sector, external assistance etc.

● special focus on Ganga towns and 2.8 Mission Outcomes

accelerating their Solid Waste
Management initiatives will align with The following measurable outcomes are
the Namami Gange programme; expected to be achieved by the end of the
Mission tenure:
● special focus on bio-methanation of wet
waste is proposed to be undertaken in i. All statutory towns are certified at least
alignment with the SATAT programme 3-star Garbage Free, or higher;
of Ministry of Petroleum & Natural Gas; ii. All statutory towns become at least
● focus on sanitation workers and ODF+;
SafaiMitras to ensure their safety, well- iii. All statutory towns with less than 1 lakh
being and improved livelihood options population become at least ODF++;
will align with the mandates of Ministry iv. At least 50% of all statutory towns with
of Social Justice and Welfare; less than 1 lakh population become
● additionally, Mission will work to ensure Water+.
that all government offices, work places
and premises adhere to the standards of
Garbage Free protocol, so that ‘swachhata’

23
 CHAPTER 3
MISSION MANAGEMENT STRUCTURE
Sets out the overall approach for creating a multi-level governance structure that is em-
powered to facilitate speed and ease of implementation, including fund release, along
with adequate oversight and checks for quality .

SBM-Urban 2.0 will have a four-tier mission g. Department of Expenditure;

management structure as follows: h. NITI Aayog;
3.1 National Level i. DAVP (Ministry of I&B);

3.1.1 National Advisory and Review The Chairman-NARC may, at his discretion,
Committee (NARC) induct any other members based on
requirement.
NARC, headed by Secretary-MoHUA and
comprising representatives of SBM-Grameen NARC will meet at least twice a year. The
and other relevant line ministries will be functions of NARC will be:
notified by MoHUA. NARC will consist of the i. overall planning for Mission progress;
following members: ii. reviewing and approving State/ UT action
i. Secretary – MoHUA: Chairman plans to achieve SBM-U 2.0 targets;
ii. National Mission Director, SBM-Urban iii. advising States/ UTs to explore avenues
(MoHUA): Member Secretary for innovative resource mobilization of
iii. Joint Secretary & Financial Advisor, private financing and leveraging land for
MoHUA: Member PPP in sanitation projects;
iv. Advisor/ Joint Advisor, CPHEEO: Member iv. approving installments and release of
v. Director, NIUA: Member installment of funds for States / UTs by
Central Government under SBM (Urban)
vi. Members from :
2.0;
a. Ministry of Jal Shakti / Department
v. facilitating inter-ministerial convergence
of Drinking Water and Sanitation
for accelerating Mission progress;
(DDWS);
vi. monitoring outcomes and performance of
b. Ministry of Environment, Forests &
projects sanctioned under SBM (Urban)
Climate Change;
2.0;
c. Ministry of Chemicals and Fertilizer;
vii. any other issue which may be referred to it
d. Ministry of Petroleum & Natural Gas; by the Government.
e. Ministry of New & Renewable Energy; NARC may delegate, as it considers appropriate,
f. Ministry of Social Justice; some of the functions within prescribed limits,

25
to the National Mission Director (NMD) of the iii. Principal Secretary (Public Health &
SBM National Mission Directorate to ensure Engineering): Member;
speedy implementation of the Mission. iv. Principal Secretary (Finance): Member;
3.1.2 National Mission Directorate (NMD) v. Principal Secretary (Housing): Member;
• SBM National Mission Directorate will vi. Principal Secretary (Environment &
be headed by a National Mission Director Forest): Member;
(NMD) who will not be below the rank of vii. Chairman – State Pollution Control
Joint Secretary to the Government of India; Board: Member;
• NMD will be the overall in-charge of all viii. Representative of MoHUA: Member;
activities related to SBM-U 2.0 and will be ix. Mission Director of SBM-Grameen at
supported by a suitable team of officers at State/ UT level: Member;
the National Mission Directorate. Further,
x. State Mission Director: Member
NMD will be Member-Secretary of NARC;
Secretary;
• NMD shall be supported by a dedicated
Project Management Unit (PMU)/ The SHPC may co-opt/ induct any other
Technical Support Unit (TSU) with members based on requirement.
adequate numbers of experts and support • The SHPC will play a majorly strategic
staff mainly on an outsourced basis. role, including oversight of regulatory
Technical support to NMD to achieve compliances, and will include:
Mission objectives will be provided by → Planning
Central Public Health & Environmental
i. approving overall plan for achieving
Engineering Organisation (CPHEEO).
SBM objectives;
3.2 State Level ii. planning for fund flow in the short,
medium and long term;
3.2.1 State High Powered Committee
iii. planning for additional resource
(SHPC):
mobilization;
• SHPC under the chairpersonship of the
iv. selection of clusters so that common
State’s Chief Secretary, and with members
infrastructure could be shared
drawn from concerned departments shall
between a group of cities/ towns/
be responsible for the management of SBM-
contiguous rural areas;
Urban 2.0 at the State/ UT level;
v. planning for encumbrance free land
• An indicative composition of SHPC is given
to be made available for setting up
below:
necessary infrastructure.
i. Chief Secretary: Chairman;
ii. Principal Secretary (Urban Development):
Member;

26
 → Review and Implementation of project Principal Secretary – Urban Development, and
progress State Mission Director- SBM as Convenor. An
i. ensuring convergence of action for indicative composition of SLTC is given below:
sanitation and waste management in i. Principal Secretary: Chairman;
the urban and rural areas of the State ii. State Mission Director: Convenor;
and bringing about inter-departmental iii. Pr. Secretary in charge of SBM-
coordination for this purpose; Grameen: Member;
ii. conducting independent review iv. Pr. Secretary (PHE): Member;
and monitoring during execution of
v. Pr. Secretary (Finance): Member;
projects;
vi. Pr. Secretary (Environment & Forest):
iii. ensuring timely audits of funds
Member;
released and reviewing the “Action
Taken Reports” on various audit vii. Representative, SPCB: Member;
reports of the mission and other viii. Representative of MoHUA: Member;
similar reports. ix. Representative of relevant parastatal
→ Capacity building of stakeholders entities.
i. facilitating capacity building of The SLTC may co-opt/ induct any other
parastatal bodies that would help ULBs members based on requirement.
to implement used water management;
The role of SLTC will include:
ii. reviewing the progress of capacity
i. preparation of State action plans with
building initiatives, IEC and public
annual timelines to create ULBs ODF+,
awareness activities under the mission.
ODF++, Water+, 3-star Garbage Free;
→ Miscellaneous
ii. helping ULBs to prepare ULB level
i. addressing violation of norms and CSAP and CSWAP for sanitation, used
conditions; water and SWM for all cities covered
ii. reviewing legal issues, if any; under SBM-Urban 2.0;
iii. taking up any other matter relevant iii. facilitating use of IT enabled tools and
for the efficient implementation of the solutions for preparation of DPRs;
mission, or matters referred to it by the iv. reviewing DPRs and projects relating to
SBM National Mission Directorate. Sanitation, Solid Waste Management,
used water management, IEC and CB as
3.2.2 State Level Technical Committee recommended by the ULBs;
(SLTC):
v. approving projects for uploading on
For review and sanctioning of projects, there Proposal Tracking System (PTS) for
will be a State Level Technical Committee fund release.
(SLTC), under the Chairpersonship of

27
It is recommended that the SHPC meet at least vi. planning for fund flow in the short,
twice a year, or more, while SLTC meets at least medium and long term under guidance
once in 3 months, or more frequently, based on of SHPC;
frequency of receipt of proposals from ULBs. vii. recommending proposals for release of
instalments of funds for projects under
3.2.3 SBM State Mission Directorate the Mission;
• The SBM State Mission Directorate will viii. ensuring convergence of action for
be headed by a State Mission Director sanitation in the state and bring about
(SMD) of appropriate seniority. The inter-departmental coordination for this
SMD will also function as Member- purpose as and when required;
Secretary to the SHPC, and Convenor to ix. ensuring timely audits of funds released
the SLTC; and review the “Action Taken Reports”
• The State Mission Directorate shall on various audit reports of the mission
be supported by a dedicated PMU on and other similar reports;
deputation/ outsourced basis. The x. empaneling agencies for conducting
funding for the same can be met from independent review and monitoring
the Capacity building funds under during execution of projects;
SBM-U 2.0 allotted to State/ UT.
xi. technical scrutiny of DPRs received
Role of State Mission Director will include the from ULBs and facilitating convening of
following: SLTC meetings under chairmanship of
i. creating / notifying a uniform structure principal secretary(UD);
across the state for the planning, xii. supporting Additional Chief Secretary/
designing, project preparation, Principal Secretary/ Secretary (Urban
appraisal, sanction and implementation Development) in developing and placing
of sanctioned projects under the mission agenda for SHPC meetings.
at the ULB level; xiii. any other matter relevant for the efficient
ii. reviewing CSAP, CSWAP for all cities implementation of the mission, or
covered under SBM-U 2.0; matters referred to it by the SBM-U 2.0
iii. putting up consolidated State level plan National Mission Directorate.
(summation of all ULBs’ plans) in terms
of physical and financial targets, to SLTC 3.3 District Level
iv. planning for additional resource • A District Level Committee (DLC) under
mobilization; the Chairpersonship of the District
v. developing IT enabled tools and solutions Collector will be set up at the District
for preparation of DPRs, or facilitate use headquarters;
of existing tools provided by MoHUA for • The DLC will be responsible for overseeing
DPR preparation; all aspects of convergence between SBM-

28
 Urban 2.0 with SBM-Grameen, while
implementing the respective Missions.

3.4 ULB Level

• The Municipal Commissioner (MC)/
Executive Officer (EO) of a ULB shall be
the administrative authority responsible
for implementing all components of the
Mission at the ULB level.
• The MC/ EO will also be responsible for
smooth and seamless implementation of all
Mission components.
• The responsibilities of the MC/ EO will
include the following:
i. facilitating capacity building of
Municipal staff;
ii. conducting gap analysis and
preparation of CSAP and CSWAP;
iii. preparation of DPR;
iv. coordinating with State for getting
sanctions from SHPC/ SLTC, and fund
release for projects;
v. implementing projects in a time-
bound manner, along with continuous
monitoring to ensure sustained
functionality;
vi. collection of user charges for ensuring
financial sustainability of operations;
vii. awareness and citizen engagement;
viii. setting up City Sanitation Committees
with participation of selected citizen
representatives for periodically
reviewing and monitoring efficient
functioning of assets created.

29
 Used

Remediation
 CHAPTER 4
FUNDING PATTERN
Sets out the overall principles for release of funds by Centre to States/ UTs, and lever-
aging of 15th FC grants by States/ UTs and ULBs to augment their fund availability for
various Mission components.

Fund allocation under SBM-U 2.0 to States/ For user charge collection against 4.1.2 above,
UTs, along with entry conditions for ULBs ULBs may, at their discretion, cross-subsidise
to receive funding, fund sharing pattern and urban poor families and economically weaker
method of leveraging funds from other sources sections, the quantum of subsidy to be decided
to fund Mission components are outlined below by the ULB.
in this chapter.
4.2 State Nodal Account (SNA) and PFMS
4.1 Entry level conditions
To receive funds under SBM-U 2.0, all
In order to participate in SBM-U 2.0, the transactions will have to be made through DBT
following entry conditions would need to be and/ or EAT modules, as applicable. In this
mandatorily fulfilled by States/ UTs and ULBs: respect, revised procedure for fund release as
4.1.1 aligning property tax floor rates with per Ministry of Finance OM number F. No.
market rates, with periodic revisions 1(13) PFMS |FCD/ 2020 dated 23rd March
in line with GSDP, as recommended 2021, or as updated from time to time, will
by 15th FC * (refer Note below) be applicable.
4.1.2 levy and collection of user charges
4.3 Public Private Partnership (PPP)
for services provided, to recover
operational costs, with periodic 4.3.1 Under SBM-U 2.0, projects under PPP
increase; * (refer note below) mode are encouraged, to invite private
4.1.3
adoption of Public Financial capital in urban infrastructure as well
Management System (PFMS) by all as to bring in private sector efficiency
ULBs. in delivery of urban services and O&M.
It is also understood that in the current
* Note: Notification of property tax floor rate by States scenario, there may be a requirement
/ UTs along with its adoption by ULBs and notification
of user charges to recover a component of operational for viability gap funding. For Solid
cost will be made mandatory conditions for Central Waste Management, revenue streams
Assistance. The States/UTs will have to implement such as Compost from organic waste,
them in first two years from launch of continuation
Mission to be eligible for Central assistance from third recycled construction material from
year onwards C&D waste, etc. can be leveraged, while

31
 for waste water Management, revenue 4.3.5 State Governments can also add or
streams such as compost from fecal generate funds for ULBs as additional
waste, sale of recycled waste water, etc funds over and above the minimum
can be leveraged for PPP projects. share prescribed for each component,
required to make the projects viable.
4.3.2 All ULBs must first explore possibility
to take up the projects in a PPP mode 4.3.6 Adequate funds will be released on
(including cluster level projects catering acceptance of the proposal of the State
to ULBs of varying population categories) Government for Toilets, SWM and
for the above reasons. Government of Used water management projects.
India funds as per prescribed funding
pattern will be available for claiming 4.3.7 States will release the Central
VGF. Payment of VGF from Central Government share of VGF after adding
assistance will be 50% of the gap their share in conformity with the
funding subject to maximum of 30% of contractual requirements of the project
project cost, or as could be the prevalent taken up on PPP mode.
Central government guidelines. This
4.3.8 In case State Government feels that a
could be paid in normal PPP mode or
project is not suitable to be taken under
Hybrid Annuity Model (HAM) through
PPP methodology, it may then consider
escrow account. Government of India
the GoI share (as per funding pattern) to
guidelines for financial support to PPP
be treated as Grant from GoI to the ULB.
projects under VGF scheme can be
It will be up to the State Government and
referred for this purpose.
ULB to arrange for the balance resources
4.3.3 Release of VGF grants will be as per for the project, which must be ensured
contractual arrangement with the at the time of approving a project.
private partner and as approved by Government of India guidelines for
State Government. However, it will posing, implementation & monitoring
be ensured that funds do not remain of Externally Aided Projects (EAP) can
parked with the State Governments. be referred for this purpose.

4.4 Allocation of funds:

4.3.4 For cluster projects taken up on EPC
mode, the fund release will be on pro- 4.4.1 The mission will be implemented with
rata basis, depending on population the following classification of funds for
category of ULBs proposed to be various components:
covered under the cluster.

32
 S. No. Classification Total Amount for Mission Period
(` in crore)
1. Project Fund (for sanitation, SWM and 1,25,430
Used water management)
• For SWM 39,837
• For sanitation 5,610
• For used water Management 79,983
2. Public Awareness & IEC Activities 6,271
3. Capacity Building & A&OE 3,763
4. Committed Liability (Carried over from 6,136 *
SBM-U)
5. TOTAL OUTLAY 1,41,600

* It may be noted that the ‘Committed liabilities’ • 90%:10% for ULBs in NE/Himalayan States,
will only be valid for release till 31st March 2023, • 100% for UTs without legislature,
beyond which the unclaimed amount would • 80%: 20% for UTs with legislature,
lapse.
• 25%: 75% for 10 lakh plus ULBs
4.4.2 The funding for SWM has been • 33%: 67% for ULBs with 1 lakh to 10 lakh
decided in a manner as to leverage population (both included),
the investments already made under
• 50%: 50% for ULBs with less than 1 lakh
SBM-Urban in SWM, whereas for used
population
water management, the funding has
been decided keeping in view the fact The structure of fund sharing among Centre
that it is a new component, requiring and States/ UTs for various components are
considerable ground work to be done. given below:
4.5 Fund Sharing
The Centre: State distribution of the Project 4.5.1 For IHHLs
fund will be as under:

S. No Type of State/ UT Central Share per State/ UT share per unit

unit (₹) (₹)
1. UTs without legislature 4,000 1,333 (to be borne by
Centre)
2. UTs with legislature 4,000 1,333
3. North East and Hilly States 10,800 1,200
4. Other States 4,000 2,667
Note: - The estimated cost of IHHL is assumed to be ₹30,000 per unit

33
4.5.2 For CT/ PT/ Urinals/Used water management / SWM

Sl No Type of State/ UT Central Minimum Balance (from

Share per State/ UT share 15th FC funds,
unit * (%) per unit (%) ULB share, pvt
sector share)
1. UTs without legislature 100 0 -
2. UTs with legislature 80 20 -
3. North East and Hilly States 90 10 -
4. Other States: ULBs with popu- 25 16 59
lation of above 10 lakh
5. Other States: ULBs with popu- 33 22 45
lation between 1 - 10 lakh (both
included)
6. Other States: ULBs with popu- 50 33 17
lation of less than 1 lakh

4.5.3 For IEC and CB

Sl No Type of State/ UT Central Share (%) State/ UT share (%)

1. UTs without legislature 100 0
2. UTs with legislature 80 20
3. North East and Hilly States 90 10
4. Other States 60 40

4.5.4 It is to be noted that the Central share 6.9.4; for used water management, the
of funds will be released in two (2) / clauses are described in Sections 7.10.2.1,
three (3) instalments. Release clauses and 7.10.2.2, and 7.10.2.3; for IEC, the
for each component have been detailed clauses are described in Sections 8.7.3
out in the respective chapters for each and 8.7.4; and for CB, the clauses are
component. For IHHL, release clauses described in Sections 9.16.3 and 9.16.4.
for 2 instalments are described in
Section 5.1.6.1 and 5.1.6.2; for CT/PT/ 4.6 Others
Urinals, the clauses are described in
4.6.1 The total funds allocated for IHHL,
5.2.7.3 and 5.2.7.4; for SWM, the clauses
CT/ PT and Urinals will be part of a
are described in Sections 6.9.2, 6.9.3 and

34
 consolidated package, with States/ UTs and externally-aided programmes/
having the flexibility to interchange projects.
their fund requests between any type 4.6.5.3 For Detailed Project Reports (DPRs)
of toilet. It may be noted that 25% of to be prepared for project sanction,
the allocated amount will be kept aside fund release and monitoring, the cost
as ‘floating funds’ at GoI for sanitation, of DPR preparation and their vetting
to cater to additional funding requests through empaneled agencies/ institutes
from States/ UTs for additional toilets for the projects under the Mission shall
(IHHL, CT/ PT/ Urinals) be reimbursed from the project funds
of respective components. Cost of
4.6.2 For the balance amounts required for DPR preparation should be discovered
all the above component, States/ UTs through open competition, and subject
and ULBs will need to leverage 15th FC to an upper limit as may be prescribed
funds, private sector participation or separately by MoHUA from time to
any other source of funds. time.
4.6.3 MoHUA will endeavour to earmark at 4.6.5.4 States/ UTs will be required to present
least 10% of total fund allocation for their consolidated action plan for
each year for NE and Himalayan States. achieving all Mission components to
NARC within 6 months of submitting
4.6.4 Distribution of Project Fund across
their State vision for the specific
States/ UTs are at Annex 4. The
component.
distribution is calculated on the basis
of weighted average of (a) percentage of 4.6.5.5 States/ ULBs are encouraged to use IT-
urban population of State to total urban enabled solutions for DPR preparation.
population of India (90% weightage),
4.6.6 Emerging/ innovative solutions and
and (b) percentage of area of State to
technologies may be shared by States
total area of India (10% weightage).
and ULBs for consideration by the
4.6.5 Sanction of projects (DPR): Technology Evaluation Committee
(TEC) for Solid & Liquid waste
4.6.5.1 Projects will be sanctioned by SLTC as
management set up by MoHUA.
prescribed in these guidelines.
Some of these potential technologies
4.6.5.2 Only new projects will be considered would be extended financial support
under the Mission and it will be ensured to test them on pilot basis subject to
that there is no duplication. Projects recommendations of the TEC, and
will be considered as “new” if they are approval of NARC.
not already sanctioned and ongoing
under State and central schemes

35
4.6.7 Amendment in nature of projects:
4.6.7.1 The SLTC will have the flexibility to
re-determine the targets for IHHLs
and CT/ PTs/ Urinals, subject to
State-wise overall funds envelope
(sum of allocation for IHHL and CT/
PTs for the entire mission period)
remaining unchanged.
4.6.7.2 Under special circumstances,
States/ UTs may change nature
(costing, type) of projects for which
funds have already been released
by MoHUA, but before actual
expenditure is incurred. In order to
effect such changes, the amendments
of the project should be approved
by SHPC and sent to MoHUA for
concurrence, before the revised
project is implemented.
4.6.7.3 States/ UTs may also redistribute
released funds among its ULBs,
subject to SHPC approval of such
redistribution, and subsequent
concurrence by MoHUA, before
actual expenditure. This will ensure
fungibility of funds and optimum
utilization of resources towards
achieving the Mission objectives.

36
 CHAPTER 5
TOILETS (IHHL, COMMUNITY/PUBLIC TOILETS,
URINALS)
Sets out a saturation approach to ensure that every citizen of Urban India has access to
safe sanitation infrastructure, along with access to safe containment facilities for fecal
sludge.

5.1 Individual Household Latrines (IHHL) 5.1.2.2 Eligible beneficiary households will
be provided toilets under this scheme
5.1.1 Target Group irrespective of whether they live in
The target group for construction of Individual authorized/ unauthorized colonies or
Household Latrines (IHHLs)/ Toilets is: notified/ non-notified slums. Under
SBM-U 2.0, tenure security issues are
(i) new independent households;
to be de-linked from benefits.
(ii) all new households who might have
migrated to urban areas; 5.1.3 Construction & Design
(iii) all households with previous access to 5.1.3.1 Household toilets constructed will
community toilets, who might have two main structures: (i) toilet
want to have their own facility; superstructure (including pan and
(iv) all households with insanitary latrines. water closet), and (ii) substructure
with septic tank and soak pit (on-site
5.1.2 Selection of Beneficiary Households treatment system), or a connection
to an existing underground sewerage
5.1.2.1 Selection of Beneficiary Household
system. The on-site disposal system
shall be as per following guiding
comprising of a septic tank with soak
principles:
pit will be designed as per IS -2470
i. ULBs to conduct gap analysis to Pt-1 & 2 (in the event that a sewerage
evaluate the number of new IHHLs system is not available within 30 meters
required; from the proposed household toilet).
ii. In case a family has received funds
5.1.3.2 Wherever a sewerage system is available
for construction of IHHL under
within 30 metres from the proposed
any earlier scheme, the same family
household toilet, only the toilet
would not be eligible to receive
superstructure may be constructed
funds for toilets again;
and toilet connected to the existing
iii. A ULB which has been declared
sewerage system. In case there are more
at least ODF+ may also request
than one house beyond 30 meters from
funds under SBM-U 2.0 provided
nearby sewer line, ULB will endeavor
the survey reveals the need for
to connect these houses with nearby
additional IHHL units.
sewerage system by pooling resources

37
 from beneficiary households including 5.1.5.3 These photographs must be uploaded
from State/ UT & ULB’s shares. through the UMANG or mSBM app,
to the SBM-Urban 2.0 MIS;
5.1.3.3 All IHHL being constructed should
be built in tandem with water supply 5.1.5.4 The ULB shall verify each application
arrangements in ULBs. Beneficiaries for genuineness of requirement before
will be responsible for the operation releasing any funds. Verification of
and maintenance of the household the application should be completed
toilets. Additionally, ULBs may explore within 7 working days of its submission
innovative household toilet models by the beneficiary.
brought out by private sector players/
5.1.6 Fund Release Mechanism for IHHL
entrepreneurs, as long as they meet the
(as mentioned in section 4.5.4)
accepted scientific standards of safe
disposal. 5.1.6.1 50% of the Central Government
funds will be released to the State/
5.1.4 Operation & Maintenance
UT as 1st instalment, on fulfilment
ULB will need to carry out periodic of the entry conditions given in
desludging of pits (as per ODF++ Section 4.2, and following additional
protocol) to prevent slippage or condition:
slide-back to OD practices. • ULBs to upload their latest progress
5.1.5 Application for IHHL data on the MIS portal.

5.1.5.1 ULB must ensure Aadhar seeding of 5.1.6.2 The remaining 50% of Central
all IHHL beneficiaries. All financial Government funds as 2nd instalment
incentives (government and/ or private) shall be released to the State/ UT,
for this component will be deposited along with fulfilment of following
directly (by electronic clearing service) conditions:
into the Aadhar-linked bank accounts • Documentary evidence of 50%
of the beneficiary households; completion of construction target
(State/ UT level);
5.1.5.2 Application for IHHL may either
be made through UMANG app, or • State has expended 75% of State/
through the mSBM app and uploaded UT share;
online on the SBM portal. Final • UC submitted by State / UT for
verification of the construction of the 75% of first instalment released.
household toilet should be supported
by location- based technologies, 5.1.6.3 States/ UTs to invite private sector
wherein geo-tagged photographs funds/ CSR to the maximum extent
of the construction, along with the possible for any additional IHHL that
applicant are taken. may be required.

38
5.2 Community Toilets (CTs)/ Public distance of 500 metres from their
Toilets (PTs) & urinals homes, and
5.2.1 Target Group ii. every public place (bus stops,
While CT/ PTs and Urinals have petrol pumps, metro stations,
been constructed under SBM-U, it is market places, religious and tourist
expected that there will still be some locations, health centres, citizen
households which are at considerable centres) has at least one PT/ Urinal
distances from the nearest CT. available within 500 metre distance,
Higher influx of floating population and that the facilities are kept clean,
is also expected in Urban areas. functional and open for public use.
Hence, additional number of CTs,
5.2.3 Aspirational toilets
PTs and Urinals will be targeted for
construction under SBM-U 2.0 for ULBs will have to provide additional
better accessibility and functionality, PTs in all tourist destinations/
even if ULB is at least ODF+ certified. places with high footfall/ iconic
In this context, it may be noted that cities/ religious destinations, etc. It is
ULBs should prioritise IHHL access suggested that these additional PTs be
for all households, and only in cases made in “aspirational category”, with
of land constraints should CTs be the following indicative features:
provided, with seats earmarked for a) Walls and floors are clean and stain
selected families so that they the / graffiti free
families feel a sense of ownership b) Low height toilets/Indian toilets
and maintain them as their own. and basins for children
5.2.2 Location of CTs, PTs, Urinals c) Plants / shrubs in the vicinity of
toilet complex are well maintained
5.2.2.1 ULBs will need to identify all possible
Open Defecation/ Open Urination d) Space earmarked for advertise-
vulnerable points (yellow spots) (“OD/ ment for revenue generation
OU hot spots”) and make provisions e) Hand dryer / paper napkin
for adequate numbers of CTs/ PTs and available
Urinals at easily accessible distances, f) Ladies’ toilets have vending
which in turn will lead to elimination machine for sanitary napkins
of hotspots. g) Incinerator facility available for
5.2.2.2 ULBs should ensure that: disposal of used sanitary napkins
for toilet having > 10 seats
i. every household dependent on CTs
has access to one within a maximum

39
 h) Toilet identification number, including the pan and water closet,
name of ULB under which and a substructure (either an on-site
jurisdiction toilet is covered, treatment system, or a connection
ward number and maintenance to underground sewerage system)
authority prominently displayed shared by all the toilet seats along with
for each toilet block facilities for hand wash.
i) SMS based feedback with number
displayed on which SMS has to be 5.2.5.3 The norms for connection of the
sent superstructure to an on-site system
or connection to an underground
Annex 9 details out all the features sewerage system as defined in
that are required for a toilet to be as paragraph 5.1.3 above will apply here.
“aspirational toilet”.
5.2.6 Operation & Maintenance
5.2.4 Central assistance as per the norms There should be a digital system
outlined in paragraphs 5.2.5.2 & for capturing user feedback on a
5.2.5.3 below will be provided for such regular basis, multiple times per
PTs. ULBs will be required to indicate day, for each CT/ PT, with each
the additional footfall expected at feedback tagged to a unique user ID.
these tourist locations while preparing Additionally, the Swachhata App
the DPRs for fund release. may be used to provide feedback/
register complaints regarding poorly
5.2.5 Construction & Design maintained or non-functional CT/
PTs.
5.2.5.1 Care should be taken to ensure that
all CT/ PT/ Urinals being constructed 5.2.7 Fund Release Mechanism for CT/
PT/ Urinals (as mentioned in section
under SBM-U 2.0 are built in tandem
4.5.4)
with water supply arrangements of the
ULB. These facilities should also have
5.2.7.1 Central government funds for the
adequate provision for separate toilets
construction of CT/ PT seats &
& bathing facilities for men, women,
Urinals will be in the following form:
transgenders, and the disabled, as
provided in the ODF+ protocol. • 90% for ULBs in NE/ Himalayan
States,
5.2.5.2 CT/ PT blocks will consist of a • 100% for UTs without legislature,
given number of toilet seats (as per • 80% for UTs with legislature,
requirements), toilet superstructure
• 25% for 10 lakh plus ULBs,

40
 • 33% for ULBs with 1 lakh to 10 lakh • ULB has provided for encumbrance
population (both included), free land for construction of the CT/ PT
• 50% for ULBs with less than 1 lakh complexes and Urinals.
population
5.2.7.4 The 2nd instalment of 60% of allotted
5.2.7.2 The unit cost of CTs/ PTs will be Central share from MoHUA will be
calculated at ₹1,50,000 per seat, and at released to the State/ UT for a ULB
₹2,50,000 per seat for aspirational PTs, provided the following conditions are
while base unit cost of Urinals will be satisfied:
calculated at ₹32,000 per seat wherein • Documentary evidence of 30%
the VGF/ Grant will be as per the completion of construction target;
proportions given in paragraph 5.2.5.1 • UC for 75% of first instalment fund
above. ULBs may also provide mobile released;
toilets or eco-friendly toilets for use as • State has expended 75% of its allotted
CT/ PTs. share;
• City has been certified as ODF+ (or
5.2.7.3 The 1st instalment of 40% of allotted
above) at least once.
Central share from MoHUA will be
released to the State/ UT provided 5.3 Expected Outcome
the entry conditions specified in
It is envisaged that at the end of the Mission, all
Section 4.2, and following additional
ULBs will become ODF+.
conditions are satisfied:
• City Sanitation Action plans (CSAP)
Part 1 (approved by SLTC) along with
gap analysis;
• ULB to upload their latest progress data
on the MIS portal
• declaration from Municipal
Commissioner/ EO of ULB that all
existing CTs/ PTs & Urinals in the ULB
are fully functional, with provision for
water;
• SLTC approved & complete proposals
for a city (based on gap analysis), along
with O&M plans for at least 5 years for
maintaining functionality of CT/ PT;.

41
 CHAPTER 6
SOLID WASTE MANAGEMENT

Sets out the overall approach to be taken by ULBs to put in place systems and processes
to ensure that Urban India becomes Garbage Free.

6.1 Municipal Solid Waste and its 300-550 grams per person per day. The
management waste generation is higher in larger cities
Approximately 1,32,000 Metric Tonnes and lower in smaller cities. The general
of MSW is generated from all urban areas trend of per capita waste generation is as
of the country, which translates to about follows:

S. No. ULB Population Class Typical Per Capita Waste Generation

(in grams)
1. >10 Lakh 550
2. 1 to 10 Lakh 450
3. < 1 Lakh 300

43
6.1.1 Components of MSW Management:
The table below gives a tabular depiction of various components of Solid Waste management
systems:

S. No. Components Description

1. Source Segregation Source Segregation of waste at the place of its generation
in following categories is fundamental to MSWM:
• Biodegradable wastes (wet waste - food waste, fruits &
vegetables and parts thereof, meats, etc.),
• Non-biodegradable wastes (dry waste - plastics, paper,
cardboard, rags, glass, metal, wood and inert waste,
etc.)
• Sanitary waste and disposables thereof
• Domestic hazardous wastes (such as aerosol cans,
paint material, discarded medical supplies etc.)
• Construction & Demolition waste
• Generators of E-waste (including fluorescent and
mercury containing bulbs & lamps) shall not mix
e-waste with any other waste but deposit the same at
e-waste collection centre
2. Door to Door Collection Collection of solid waste from the door step of households,
apartments, housing societies, shops, commercial
establishments, offices, institutional or any other non-
residential premises, including collection of such waste
from entry gate or a designated location on the ground
floor in a housing society, multi storied building or
apartments, large residential, commercial or institutional
complex or premises;
3. Separate transportation Transportation of the segregated waste collected from
source premises in specially designed, partitioned and
covered transport vehicles, to the respective processing
facilities.
4. Waste Processing Processing of different fractions of MSW i.e. dry, wet,
C&D and plastic as per Solid Waste Management Rules
2016. Processing is to be done differently for different cat-
egories of waste.

44
S. No. Components Description
4(i). Wet Waste 1. Home / Family sized Decentralized Composting Com-
munity /larger Decentralized (Less than 5 TPD) com-
posting facilities
2. Centralized composting facilities (More than 5 TPD)
3. Bio-methanation - most suited for segregated wet
waste like food waste from hotels/restaurants, and
waste from dairy, vegetable market, meat/fish markets,
mela waste etc.
4(ii). Dry Waste 1. Material Recovery Facility (MRF) is a facility where
non-compostable solid waste can be temporarily stored
and processed by authorized agencies for further
segregation, sorting and recovery of recyclables/non-
recyclables/inert such as segregation of plastic, glass,
metal, paper, clothes etc. The recyclable fraction like
plastics and metals are to be sent to authorized recyclers.
2. The non-recyclable/ combustible waste is to be sent to
Waste to Energy plant/ Cement Kilns as Refuse Derived
Fuel (RDF).
i. Incinerators: Sanitary napkins and Diapers are to be
separated, specially marked and sent to a bio-medical
waste/ waste to electricity plant for incineration.
ii. Waste to Electricity plants: The combustible fraction
of waste out of MRF/ Processing Facilities which is
non-recyclable and has calorific value of 1,500 Kcal
per kg and above can be used in waste to electricity
plants.
4(iii). Sanitary Landfill Only the inert waste (mostly from street sweeping) and
process rejects (in no case should this exceed 20% of total
waste) which are not suitable for any of the above dry
and wet waste treatment processes can be sent to sanitary
landfills.
It is recommended that SLFs are set up as separate business
entities levying tipping/ gate fee as per the quantity and
quality of waste received at the facility. Free use of SLF / LF
may not be allowed, to increase the processing & recycling
efficiency by the ULBs and its contractors.

45
 S. No. Components Description
4(iv). C&D Waste Construction & Demolition (C&D) waste is generated
whenever construction/ demolition activity takes place
such as building roads, bridges, highways, flyovers, subway
and redevelopment of old structures. It consists mostly of
inert, non-biodegradable material such as concrete, soil,
steel, wood & plastics, bricks & mortar etc. C&D waste
is sorted into different streams and sent to C&D waste
processing plant.
5. Bulk Waste Generators All Bulk waste generators have to manage their own wet
waste and also make own arrangements for dry waste
management.
6. User Fee Suitable User Fee and relevant penalty provision needs to
be notified by all ULBs as per Rule 15 (ze) (zf) of SWM
Rules 2016 on the lines of advisory circulated by MoHUA.

6.1.2 Hierarchy and Process Flow of Municipal Solid Waste Management:

The basic principles involved in scientific solid waste management are given below which is called
the Hierarchy of Integrated Solid Waste Management (ISWM).

46
 Process Flow of Municipal Solid Waste Management

6.2 General Principles for Designing of segregation of waste at source,

Waste Processing Facilities: process waste in segregated 
fractions, recover resources and
6.2.1 The composition of Municipal Solid recycle to the maximum  extent and
Waste in India is as follows: minimize landfilling to 20% or less
• Organic / compostable fraction: (including reject material coming out of
40 – 60%; processing). Cities must be seen to be
• Recyclable/ Resource Recoverable clean 360o, duly remediating the legacy
fraction: 20 – 30%; dumpsites. Further, Cities with non-
• Non-Recyclable/ Combustible conforming air quality need to replace
(RDF): 10 – 20%’; the common manual street sweeping
• Construction & Demolition with air quality friendly mechanical
(C&D) waste & unusable sweeping and process the C&D wastes
combustible: 5 – 15%. as well.

6.2.2 City Solid Waste Action Plan 6.2.2.1 As a first step in fulfilling the vision,
(CSWAP): ULBs will prepare the CSWAP duly
identifying the projected waste
The vision of SBM 2.0  for scientific  generation, segregation as wet and dry
MSWM  is that cities will ensure

47
 waste, the available processing capacity • timelines for implementation of
and the gap thereof. The CSWAP should required infrastructure
also capture the gaps in dumpsite • timelines for achieving stages of
remediation, mechanical sweeping and Star Rating under GFC protocol.
C&D waste processing facilities. Funds A minimum 3 Star Rating will be
will be available for addressing the achieved before the end of mission.
assessed gaps.
6.4 As achieving the mandatory GFC 3
6.2.2.2 Cluster of ULBs can also be considered Star Rating is linked to the creation of
for creation of common infrastructure, required infrastructure identified in the
keeping in mind the techno-commercial CSWAP, Cities and States /UTs need
viability. For ULBs with population to examine strategic implementation
of more than 3 lakh (including ULB plans. Bottlenecks such as land and
clusters), it is recommended that the environmental clearances need to be
wet waste will be processed using Bio- taken up in parallel with administrative
methanation, to produce biogas/bio- and financial approvals so that the
CNG for higher economic returns. grounding of project works is not
delayed. States/ UTs may develop a
6.2.3 CSWAP will identify sanitary landfills matrix of implementation issues for all
(SLFs) which shall be set up preferably their ULBs and select ULBs for their
on cluster model. In order to ensure annual Action Plans which will mature
economies of scale and operational to immediate implementation.
efficiency, State/ UTs may encourage
creation of common infrastructure to 6.5 SBM 2.0 interventions in MSWM
cater to a group of small ULBs and their envision discrete project categories
surrounding rural areas (in convergence such as (i) MSW processing plants
with SBM-Grameen), including shared (ii) Legacy Dumpsites Remediation
O&M of the infrastructure. In this SLF (iii) C&D Waste Processing plants
matter, the “one-district-one-operator” (iv) Mechanical Sweepers and (v)
approach may also be considered. SLFs which can be implemented
simultaneously as independent
6.3 The templates of CSWAP for various projects, and also have vastly different
funding components of SWM is at implementation characteristics and
Annex 2. The targeted outcomes of different sets of vendors/contractors.
scientific MSWM will also be brought Cities and States/ UTs need to link
out in the CSWAP such as: such different implementation

48
 factors into their Annual Action infrastructure to cater to a group of
Plans. Considering these factors, small ULBs and their surrounding
the State / UT SBM Urban Mission rural areas (in convergence with SBM-
Directorates are advised to prepare Grameen), including shared O&M of
immediately ULB-wise CSWAPs and the infrastructure. In this matter, the
the corresponding implementation “one-district-one-operator” approach
schedules. may also be considered. Relevant
CSWAPs will be part of the proposal
6.6 Cities and States/ UTs can also develop taken to SLTC for approval. State SBM
implementation strategies responsive Mission Directorate will combine all
to the annual Swachh Survekshan to CSWAPs and furnish the timeline for
improve their rankings therein. achieving the mandatory 3 Star Rating
of all ULBs in the State, spread across
6.6.1 CSWAPs prepared duly incorporating the 5 years of Mission.
the planned phasing of different
modules will be the input for State/ 6.6.3 ULBs are to prepare DPRs for Solid
UT Annual Action Plan and will be Waste Management in consultation with
part of the proposal taken to SHPC for State Governments, in compliance with
approval. State SBM Urban Mission MoHUA checklist (Annex 6). Smaller
Directorate will combine all CSWAPs cities can be formed into clusters to
and furnish the State Action Plan for become viable entities for economies of
achieving the mandatory 3 Star Rating scale and to attract private investment.
of all ULBs in the State, spread across State Governments may handhold
the 5 years of Mission. The State/ UT ULBs in preparing DPRs for SWM by
Annual Action Plans covering all ULBs engaging agencies/ institutions for this
will be approved in the first three years purpose. The DPRs should be ideally
of mission, leaving a cushion of two bankable, having a viable financial
years for implementation of outputs model. DPRs should be aligned with
and achieving the mandated outcomes. the guiding principles, SWM Rules
2016, CPHEEO Manuals and MoHUA
6.6.2 CSWAPs will also identify sanitary Advisories.
landfills (SLFs) which shall be set
up preferably on cluster model. In 6.6.4 Co-processing - Cement plant / RDF:
order to ensure economies of scale For RDF produced from non-recyclable
and operational efficiency, State/ UTs fraction of dry waste, the first priority
may encourage creation of common should be given to using it in nearby

49
 cement plants or other similar industries agnostic as far as project funding
(as alternative fuel). is concerned, subject to overall
allocation for State/ UT.
6.6.5 It is stressed that waste to electricity iii. MoHUA shall, from time to time,
projects are financially and operationally bring to the notice of the States/UTs,
viable only with assured input of through Advisories and Manuals,
minimum 150 – 200 tonnes per day and other consultative mechanisms,
(TPD) of non-recyclable, high-calorific various technology options available
value segregated dry waste (RDF). in the field.
Ideally, only ULBs with population of
iv. States/ UTs and their ULBs are
10 lakhs and above (individually or in
recommended to use the GeM
cluster) may opt for waste to electricity
(government e-market place)
projects. While approving Waste to
portal for procuring waste
Electricity projects, ULBs are advised
management equipment.
to ensure adequate quantity of waste/
RDF of specified calorific value. In this v. The State Governments are
respect, ULBs may refer to the waste recommended to put in place a
processing flowchart given under para single-window clearance system for
6.1.2 for recommended processing SWM projects for ease of setting-
options for various waste fractions. up of facilities in timely manner
and encourage private sector
6.7 State Government can engage qualified participation.
institutes/ organizations for the technical 6.9 Funding mechanism for the SWM
and economic appraisal for project DPRs projects (as mentioned in section 4.5.4):
recommended by ULBs.
The GoI contribution for setting
6.8 Governance and Administrative up MRFs, transfer stations, waste
provisions: processing plants (including C& D
i. While considering projects under waste processing plants), procurement
SWM, it will be ensured that of mechanized sweeping equipment
there is no duplication in terms of and bio-mining of legacy dumpsites
funding under any other scheme or shall be as follows:
programme. • 90% for ULBs in NE/ Himalayan
ii. States/ UTs shall be free to choose States
the technology for SWM projects. • 100% for ULBs in UTs without
MoHUA would be technology- legislature

50
 • 80% for ULBs in UTs with 6.9.2 The 1st instalment of 40% of allotted
legislature Central share from MoHUA will
• 25% for other 10 lakh plus ULBs be released to the State, provided
• 33% for other ULBs with 1 lakh to the entry conditions specified in
10 lakh population (both included) Section 4.2, and following additional
conditions are satisfied:
• 50% for other ULBs with less than 1
lakh population • SLTC approved CSWAP for
respective modules (viz. C&D,
6.9.1 Components that can be funded include
Mech. Sweeping,
the following (as given in section 4.5.4):
Legacy dumpsites, MRF+waste
i. In all statutory towns:
processing) and action plans for
• Setting up of waste processing respective component submitted;
facilities such as MRFs,
• Receipt of SLTC approved
transfer stations, composting
proposals for a city along with
plants, bio methanation
O&M arrangements for at
plants, RDF processing
least 5 years, and its funding
facilities (for ULBs with 5 lakh
arrangements;
population and above), plastic
waste processing facilities, • Land identified & earmarked for
waste to electricity, sanitary setting up SWM facility/ facilities.
landfill, etc.
6.9.3 The 2nd instalment of 40% of allotted
• Remediation and land Central share from MoHUA will be
recovery of legacy dumpsites released to the State, provided the
following conditions are satisfied:
ii. In 154 ULBs (NCAP cities +> 5
lakh population ULBs as per list • UC submitted for 75% expenditure
given in Annex 1) of Central and State share of first
• Procuring mechanized instalment;
sweeping equipment. • Physical progress of at least 25%
• Setting up processing facilities should have been completed in
for effective management of each of the sub components (such
Construction and Demolition as processing plants, MRFs, SLFs,
(C&D) waste. legacy dumpsite remediation,
etc.)

51
 • Receipt of documentary evidence vi. C&D Waste management in all 154
of completion of construction non-attainment cities under Nation
of SWM facilities and their Clean Air Program (NCAP) and
functionality with funds received remaining cities >5 lakh population
under SBM-U earlier. is achieved;
vii. All cities achieve at least 3-Star
6.9.4 The 3rd instalment of 20% of allotted Garbage Free rating.
Central share from MoHUA will be
released to the State, provided the
following conditions are satisfied:
• UC submitted for 75% expenditure
of Central and State share of second
instalment
• City is at least 1-star certified as per
Star Rating Protocol for Garbage
Free Cities, and is segregating at
least 60% of its municipal solid
waste at source;
• Physical progress of at least 60%
should have been completed in
each of the sub components (such
as processing plants, MRFs, SLFs,
legacy dumpsite remediation, etc.)

6.10 Outcomes (in all statutory towns):

i. 100% Door to Door collection;
ii. 100% source segregation of MSW;
iii. 100% waste processing (in separate
fractions of Wet , Dry, C&D waste);
iv. Safe, quantified and scientific
disposal of inert waste and
processing rejects to Scientific
Landfills;
v. Legacy waste in dumpsites is
remediated;

52
 CHAPTER 7
USED WATER MANAGEMENT
Sets out the overall approach to be taken by ULBs to put in place systems and processes
to ensure that no untreated waste/used water is discharged into water bodies, along with
reuse of treated used water.

7.1 Used water management Mission has funds earmarked for used water
In the current scenario in India, only 40% of treatment including Faecal Sludge management,
urban population have access to sewerage for cities with more than 1 lakh population.
system, while the remaining 60% is dependent
Some basic definitions & terms used under this
on unregulated on-site sanitation systems.
chapter are as given below for ready reference.
In the first phase of SBM (U), there were no
7.2 Components of Used Water Management
funds earmarked for waste water management
Systems
for towns. Based on learnings from the seven
years, used water management for towns less The table below gives a tabular depiction of
than 1 lakh population has been newly added various components of domestic used water
as a component under Swachh Bharat Mission- management systems:
Urban 2.0 and Govt of India’s AMRUT 2.0

S. No. Components Description

1. Sewage (Used Used Water comprises of the following two components:
Water) Grey Water from kitchens, bathrooms, wash basins etc.
Black Water from toilets & urinals.
These may sometimes be mixed with other municipal flows
such as surface water and storm water.
2. Generation of Generation of Domestic Used water: GOI/States/UTs endeavor
Domestic Used to provide 135 Litres per capita per day (LPCD) of potable
Water water through various Missions/ programmes. Of this, 80%
(108 LPCD) is expected to be generated as used water.
3. Management of Management of Used Water includes collection, conveyance,
Used Water treatment & recycling/ disposal of all the above stated flows.

53
S. No. Components Description
4. Collection Grey water from kitchens, bathrooms, wash basins etc. and
black water from toilets shall be collected and let into the nearby
sewer (i.e off-site sanitation system) or into the onsite sanitation
systems (septic tanks with soak pits)
5. Conveyance
5.1. Off-site System Offsite System consists of sewage conveyance and treatment at
STP
5.1.1 Interception & This is a system of intercepting & collecting sewage from
Diversion drains municipal drains (where sewer network is absent) and to divert
it to STP for treatment.
5.1.2 Sewer network Sewer network consists of continuous pipes laid underground,
mostly along roads, to collect sewage from households and
other establishments.

Central portion of city area often characterized by high

population density is designated as Core Sanitation Zone (CSZ)
which is suitable/ viable for laying of sewer network.

The outskirts of a city often characterized by sparse population

density is designated as fringe areas. These areas are often based
on on-site sanitation system, as laying of sewer network is often
unviable.
5.2. On-site System Onsite treatment system (OTS) is a privately owned and
maintained sewage disposal system (other than municipal body)
that treats used water and produces partially treated water.
However, some packaged onsite sewage treatment systems are
also available.
5.2.1 Septage (from In on-site systems, the fecal sludge and black water is
septic tanks with accumulated in septic tank and soak pit, situated within the
soak-pits) premises. Periodically, specialized collection vehicles will be
used for desludging the septic tanks and transporting the same
for treatment.
6. Treatment Sewage is treated in STP and faecal sludge can be treated either
at STP or STP-cum-FSTP or standalone FSTP. Further, the
treatment may be centralized or decentralized treatment.
6.1. STP Sewage Treatment Plants (STP) are used for treatment of used
water coming out from Domestic, Commercial, institutional
establishments etc.

54
 S. No. Components Description
6.2. Faecal Septage Faecal Septage Treatment Plants (FSTPs) are used for treatment
Treatment Plants of faecal septage being periodically removed from septic tanks
(FSTPs) of domestic, commercial, institutional establishments etc. to
maintain their efficiency.
6.3. STP-cum-FSTP Septage can be economically treated at STPs with certain minor
modifications saving CAPEX, OPEX & land requirement.
7. Recycle/ Disposal The treated used water may be used by ULB either for self-
consumption, or sold, for the following purposes:
1. Non-potable purposes like flushing toilets, gardening etc.
2. Agricultural purposes
3. Horticulture purposes
4. Industrial purposes
5. Municipal purposes like dust mitigation, road washing,
construction activity, etc.
6. Water body rejuvenation
It is targeted to recycle and reuse at least 20% of treated used
water for above mentioned purposes.
8. User Fees Suitable user fees matching the cost of sewage management to
be levied ensuring long term sustainability and assured service
delivery. Levied user charges should be sufficient to recover
fully/ partial O&M cost for running the facility uninterruptedly.
Along with user charges, suitable penalty provisions to be
notified in ULB bylaws.

7.3 Used water as new component under SBM-U 2.0

SBM-U 2.0 provides funds to address the issue of used water management including the safe
containment, transportation and disposal of faecal sludge and septage from toilets, for cities with
population of less than 1 lakh. It will help to holistically manage approximately 13,000 MLD of
sewage generated from the notified Class II - VI towns of the country, as shown in Table 7.1:

55
 Total
Population STP capacity reqd (in
Average
@ 2011 MLD) (after adjusting
Class of Cities based No. of capacity
Census for 23% decadal growth
on Population Cities* (in MLD)
of population)
[ in crore]
50,000-
Class II 535 3.65
99,999 4,498 5.5
20,000-
Class III 1,439 4.46
49,999 5,494 3.5
10,000-
Class IV 1,233 1.2
19,999
5,000- 2,826 .70
Class V 541 .43
9,999

Class VI <5,000 153 .05

12,818
Total   3,901 10.42
(approx. 13,000)
*- For purpose of estimation, Census 2011 figures are considered with suitable population
projections. However, all Statutory towns will get funding support from SBM (U).

7.4 Objectives 7.5 Focus Areas under used water

Inclusion of used water management management
component under SBM-U 2.0 will help to To achieve the objective of treating used water
achieve following two objectives: before discharge into water body/ overland, the
i. all used water is safely collected, treated and following will be the major areas of focus under
reused to feasible extent and no untreated used SBM 2.0, and will be eligible for Central share
water is discharged into water bodies or the of funding:
open environment; i.
setting up of Sewage Treatment Plants
(STPs)/ STP-cum-FSTP;
ii. a ll faecal matter and septage is properly
ii. laying Interception and Diversion (I&D)
collected, treated and by-products reused.
structures including provision of pumping
stations and pumping main/gravity main
upto STP;

56
 iii. p
rocuring adequate numbers of septic 3. Sewer & Septic tank cleaning machines
tank desludging equipments; Desludging/ cleaning equipments will be
iv.
deploying Digital (IT enabled) tools eligible for funding provided that SLTC
for real time monitoring of efficiency confirms that (a) the Private Sanitation Service
parameters during the operational phase of Operators (PSSOs) are unlikely to be available
STPs and allied equipments. to undertake this task at the particular ULB and
(b) the State/ ULB will be engaging operators
7.6 Project components eligible for funding on contract to run them.
7.6.1 Used Water Project Components
eligible for central funding 7.6.2 Used Water project components to be
fully funded by States/ULBs
The project components to be funded by GOI
is given below. 1. Sewer Network- The entire cost of sewer
network being set up in the towns to be borne
1. Sewage Treatment Plant: State/ULB will
by the State/ UT & ULB including those of
be free to adopt any proven technology, as
tied 15thFinance Commission(FC) Grants.
brought out in the CPHEEO Manual/MoHUA
The arrangements in terms of funds and
Advisories from time to time. However, for
timelines need to be delineated and explained
smaller ULBs, nature-based technologies
to SLTC while sanctioning of projects and
in suitable combinations may be adopted.
also communicated to the National Mission
Relevant components for integration of septage
Directorate, at the time of claiming central
treatment at STP such as desludging ramp,
share of funds for STPs/ STP cum FSTP and
screens, solid/ liquid separation chamber,
I&D infrastructure in any town. It is expected
pumping etc, will be admissible components
that each ULB will use 15th FC tied Grants/
for Central funding as part of STP.
SFC Grants and their own resources to
2. Interception and diversion drains/ outfall suitably convey sewage from the households
sewer/ trunk main sewer: Interception and through sewer networks to ensure robust
diversion drain component is eligible for and environmentally conscious sanitation
funding for conveying municipal dry weather approach. As an interim arrangement due to
flow upto STP/ STP cum FSTP through an fund constraints or any other reasons existing
outfall sewer/ trunk sewer from existing/ and improved municipal pucca drains could
upcoming sewer network leading to the Sewage be used as means of conveyance. Use of tied
treatment facility. 15th FC grants towards development of sewage
conveyance network would be monitored by
Ministry in accordance with 15th FC guidelines.

57
Further, to promote planned urbanization with i) Annual progress plan for achieving Mission
requisite basic services, it is advised that in targets in respect of ODF++ and Water+.
new green field developments in and around
ii) Sanctioning of City Sanitation Action plans
towns, provision of sewerage network along
(CSAP) part 2, including year-wise overall
with decentralized sewage treatment facilities action plan for its approval.
should be ensured. This will avoid construction
of individual septic tanks and soak pits. iii) Seamless project implementation: All
Used water management projects are planned
2. Strengthening of Municipal Drains in an integrated manner, where Interception
As an interim arrangement, till sewers are laid & Diversion of drains, STP and/ or STP- cum-
in town, strengthening of drainage networks is FSTP construction and at least 5-years O&M
to be taken up and intercepted into existing/ of the constructed infrastructure are the
upcoming sewer network, wherever feasible, responsibility of the same vendor/ operator and
or brought to I &D point from where, sewage/ to be awarded in a single package.
sullage can be conveyed to STP/ FSTP cum STP. iv) Ensuring that projects are planned in a
manner that the envisioned Mission objectives
As in the case of sewer network, the of “no untreated used water discharged into
arrangements being contemplated in terms water bodies” are met in totality.
of funds including tied 15th FC Grants and
v) For robust O & M of assets created, the
timelines need to be delineated and explained
“one-district-one-operator” approach may also
to SLTC, while sanctioning of projects, and
be explored, if other wise found suitable to
also communicated to the National Mission
State/UT.
Directorate, at the time of submission of funds
request towards STPs and I&D infrastructure. vi) Cluster/ clubbing of ULBs:
As explained above, in this case also funds In order to ensure economies of scale and
mobilized out of 15th FC tied Grants/ SFC operational efficiency, State/ UTs may
Grants and State/ULB’s own resources would be encourage creation of common infrastructure
monitored in adherence to 15th FC guidelines. to cater to a group of small nearby ULBs and
their surrounding rural areas (in convergence
7.7 Mission Governance at State level
with SBM-Grameen), including shared O&M
7.7.1 Sanctioning of Proposals and Mission of the infrastructure, where found feasible.
Monitoring
vii) Recycle & Reuse: The projects must
While administering, approving and provide for recycle and reuse of treated used
monitoring various related proposals of water. The recycle and reuse projects should be
Used water management, SLTC to ensure the formulated in such a way so as to be financially
following and place before SHPC for approval: sustainable.

58
viii) Land availability: SLTC will ensure timely sewer networks, STPs, STP cum FSTPs, FSTPs
land availability to take up implementation of and details of main municipal drains, etc, along
projects particularly STPs. with gap analysis in respective infrastructure
and proposed projects along with block cost
ix) Use of IT enabled Tools/ Computer
estimate, as per standard template provided at
software: States / ULBs are encouraged to
Annex 3B.
use IT-enabled tools/ computer software for
design of various project components, its cost Gap Analysis: CSAP Part 2 must contain a gap
estimation & overall DPR preparation, to the analysis in sewage management and prospective
extent feasible. projects to be taken up under SBM-U 2.0 along
x) Policy and leveraging funds from various with its prioritization. The tentative block
sources, private sector, capacity building etc. cost estimate for components like STP, sewer
networks, pumping stations and I&D drains
xi) Constitution of State level Technical etc. are to be prepared with suitable zoning.
Committee(SLTC) under Principal Secretary
(UD) for technical appraisal and sanctioning of 7.8.2 Broad DPR preparation approach
projects submitted after detailed examination
Broad DPR preparation approach is outlined
by engaged Technical Agency/Institutes.
below for two possible field scenarios:
xii) The DPRs submitted by ULBs to state A) Sound foundation for sanitation in ULBs
Mission directorate will be required to using sewer network based robust used
be systematically scrutinized by technical water management approach followed by
institutes/ agencies, engaged for the purpose, Sewage treatment facility.
from techno-economic angle and submitted B) Where, States/ULBs, instead decides
to SLTC for technical sanction before to adopt, municipal pucca drains based
submitting the same to SHPC for Financial used water conveyance system, as interim
& Administrative Sanction as outlined in arrangement, followed by I&D and Used
Chapter 3. Water and Septage treatment facility.

7.8 Mission Implementation Strategy

7.8.3 DPR Preparation approach
7.8.1 City Sanitation Action Plan (CSAP) – adopting sewer network & STP
Part 2
State/ ULB will be required to prepare DPR
As a first step, ULB will be required to as identified in CSAP, following the CPHEEO
prepare the CSAP Part 2. The CSAP Part 2 Manual on Sewerage & Sewage Treatment
is expected to contain information on sewage Systems, 2013/ Advisories published by
management, specifically details of existing Ministry from time to time. For guidance on

59
the type of Infrastructure [sewerage, drainage, a sewer network. City can expand network
I&D and STP etc.] to be considered while coverage based on necessity and availability of
preparing DPRs for various class of towns, the resources over the time.
schematic layout may be considered:
For upcoming new green field developments in
1. Sewer Network in Core Sanitation Zone:
and around towns, the provision of sewerage
ULBs to identify its “Core Sanitation Zone
network along with decentralized sewage
(CSZ)”, defined as a zone which has at least 50%
treatment facilities should be factored in
of the town’s current population settled over an
planning.
area comprising about 20-30% of the town’s
spread (please refer diagram given above). The 2. Intercepting used water from open
CSZ will be provided with a sewer network to drains to Sewer network:
connect it directly to the STP. State is also required to strengthen existing
open drains carrying sullage and connect the
The cost of the CSZ sewer network will be borne same to the sewer network, wherever feasible,
entirely by the State/ ULB from 15th FC Grants/ after providing suitable I&D structures like
SFC Grants/ their own funds etc. States/ UTs coarse screen, grit chamber, fine screen and
are expected to encourage the ULBs to identify settling basin etc. before intercepting into sewer
any suitable area in the city to provide with network.

60
3. Approach for Fringe Areas 4. Provision for adequate Used Water
• For inhabitants residing in fringe areas Treatment Facility in each ULB:
outside the CSZ, the town authorities may It may be noted that each ULB needs to plan for
work out economically judicious solutions, adequate used water ( grey water + black water)
opting between continuing with onsite disposal treatment facility with provision to treat septage
systems (septic tanks with soak pits) and as well. Creating adequate used water treatment
providing localized community level sewage facility is an important component and aligned
treatment plants for grey/ black water where with mission objective to ensure that used water
feasible or conveying it to STP depending on is discharged to water body or over land only
economics. The septage from these households after proper treatment ensuring compliance
will continue to be safely hauled to a designated to environmental discharge standards. This is
STP under professional arrangements. necessary to comply with Legal and Regulatory
• It is advised that the fringe areas may try to requirements under Hon’ble NGT O.A no.
strengthen their onsite disposal arrangements 673/2018 and Honb’le Supreme court WP(C )
by providing for soak pits where they are 375.2012. as well as WATER (Prevention and
missing and forcing the septic tank effluent into Control of Pollution) Act 1974.
the ground, adhering to design norms.

61
Accordingly, all towns will need to prepare a (main drains) discharge sewage into natural
DPR containing the provision of minimum one water bodies. During dry weather (when it is
STP (for 70% of current population). not raining), almost the entire flow in urban
drains consists of
5. STP Technology: a. raw sewage from toilets not connected to a
As regards selection of Used water treatment sanitary disposal system,
technology, it will be open to ULB/State b. partially treated effluent from existing
Government to select any proven technology septic tanks, and
as brought out in the CPHEEO Manual/ c. other onsite management systems where
Advisories from time to time. In case States soak pits are not provided or are blocked.
come across any other technology not listed in
CPHEEO Manual/Advisories, the same should ii. As an interim arrangement, till sewers
be referred to CPHEEO for evaluation and are laid or in the periphery outside core area
inclusion in the Advisories. State Governments of town where providing sewerage system
are encouraged to select nature-based is uneconomical, strengthening of drainage
sewage treatment technologies (alone or in networks can be taken up by ULBs and
combination of two to attend desired treated intercepted in the sewer network wherever
effluent quality), where feasible, to economise feasible, so as to efficiently convey sewage/
Capex & Opex. sullage to STP in the town.

In this context, it may be mentioned that global iii. Sullage Diversion (I&D) Plan leading to
experiences have established STPs to be the Used Water Treatment Facility
most effective method for treating used water All tertiary and secondary drains will be
(grey water and black water). Hence, States/ provided with bar screens to trap floating
UTs may take informed decisions regarding debris, as per the following norms:
technology to be used for treating their used • Drain upto 1 metre width cross section – at
water so that the Mission’s objective of “no every 1000 metre
untreated used water polluting water bodies” is • Drain above 1 metre width cross section- as
realized. per the local engineer’s assessment.
• On primary drain, before outfall into a water
7.8.4 Municipal pucca drains based used body, there should be at least two bar screens
water conveyance system, followed by I&D within 2 km before discharge point into the
and Used Water Treatment Facility water body.
i. Urban Drains of various sizes comprising • Proper periodic (daily) cleaning mechanism
tertiary, secondary and primary tributaries for drains to avoid overflowing in case of
choking, especially by safai karmacharis.

62
iv. Repair & Maintenance of drains: ULBs sludge may follow the hierarchy/ order of
will also need to repair all surface drains to priority given below:
maintain continuity so that the discharge is not
• Town with existing STP: Wherever STP
dissipated through a breach or overflow.
is available, faecal sludge is to be co-treated
with sewage in STP by constructing septage
The dry weather discharge flowing in the drains
unloading facility coupled with Solid liquid
needs to be intercepted by ULB at suitable
separator by way of retrofitting. Liquid so
locations so that at least 50% of the current
separated would be pumped at inlet of STP and
sewage generation in the town is collected and
settled sludge can be put to sludge drying bed.
conveyed to the Used Water Treatment Facility.
If septage has low solid content ( < 3 %), it can
This criterion is a mandatory condition for
be even directly injected at inlet of STP after
sanctioning Used Water Treatment Facility for
ensuring suitable ratio of dilution as detailed out
any ULB. Pumping arrangements are permitted,
in “On-site and Off- site sewage management
if absolutely necessary. However, gravity sewers
systems” advisory brought out by MoHUA. It is
are preferred.
explained in figures a and b above.
7.8.5 Faecal sludge treatment approach
• Town without STP: In ULBs where no Used
In the towns/ those parts of town not covered Water Treatment Facility is available, ULBs will
with sewer network, ULBs need to have in need to ensure that Used water generated in its
place adequate mechanism for faecal sludge jurisdiction is properly collected, conveyed and
treatment. The approach to treat the faecal

STP-cum-FSTP to treat sewage and faecal sludge in the same facility

63
 Process Diagram of STP-cum-FSTP in the same facility

treated to environmental discharge standards • Town with FSTP but without STP: In towns
before its discharge into water body/ over land. having standalone FSTPs, although it provides
While planning for new Used Water Treatment facility to treat faecal sludge from septic tanks,
Facility, faecal sludge management may be desludged once in 3 years, it is not capable of
factored in such a manner that it is co-treated treating Greywater from kitchens, bathrooms
in the facility itself as mentioned above. This and washings etc, which is in huge quantity
will result in reduced Capex & Opex and would compared to septage and generated on daily
also save precious land, thereby, promoting basis. It also contains major share of pollution
sustainability and improved service delivery. load generated from households/ commercial
In newly notified smaller ULBs, where there establishments etc. In a majority of cases, septic
is no STP and no FSTP, it is advised to plan tanks do not have soak pits and black water
and implement used water treatment facility from septic tank finds its way to municipal
with facility to co-treat fecal sludge. Further, drains subsequently, polluting water bodies.
till STP facility is created, fecal sludge can be This comes out on continuous basis from septic
transported to nearby STP having facility to co- tanks and there is no treatment available for
treat fecal sludge to economise Capex & Opex. it, under faecal septage treatment facility. In

64
such ULBs, State will need to draw up a plan Efforts may be made to utilize as much
to collect grey water as well as black water from used water as feasible, but not less tha 20%.
septic tanks and suitably collect and treat to Circularity in used water has may advantages
meet environmental discharge standards before over conventional sytem of treating and
release into a water body or over land. discharging into water body or over land.

It also need to be ensured by States/ ULB that 7.10 Fund release:

untreated used water (grey water and / or black 7.10.1 Funding Pattern
water) is not discharged or allowed to percolate
into ground water which has potential to Central share for above mentioned
pollute ground water and cause environmental components will be disbursed as per following
degradation. cost sharing pattern:
• 90% for ULBs in NE/Himalayan States,
Where the existing FSTPs are available, the • 100% for UTs without legislature,
same can be utilized to treat septage from peri- • 80% for UTs with legislature,
urban area/ rural areas. However, since it is not • 50% for ULBs with less than 1 lakh population
designed to treat used water generated in the
This will follow suitable ULB wise cost capping
ULB area, separate used water collection and
as mentioned in Annex- 10
treatment infrastructure need to be created
by each ULB to safely treat used water to the 7.10.2 Outcome-based fund release (as
environmental discharge standards before its mentioned in section 4.5.4)
release in compliance with Honb’le NGT O.A.
no. 673 of 2018. The Central government fund for used water
management will be released in three (3)
7.9 Recycle & Reuse instalments with each instalment to be released
based on achievement of specific milestones /
The treated used water may be used by ULB
outcomes as mentioned below:
either for self-consumption, or sold, for the
following purposes: 7.10.2.1 The 1st instalment of 40% of allotted
1. Non-potable purposes like flushing toilets, Central share from MoHUA will be released
gardening etc. to the State/ UT for a ULB provided the
2. Agricultural purposes entry conditions specified in Section 4.2, and
3. Horticulture purposes following additional conditions are satisfied:
4. Industrial purposes i. Responsible Sanitation Authority (RSA)
5. Municipal purposes like dust mitigation, notified across the State/ UT at District level/
road washing, construction activity, etc. in big municipal corporations;

65
ii. Submission of City Sanitation Action plans related conveyance system has reached 20%
(CSAP) part 2 (approved by SHPC)for sewage physical progress;
management along with gap analysis; viii The STP/FSTP (in case of co-treatment)
iii. Receipt of SLTC approved proposals for a city sub-project has achieved at least 10% physical
along with at least 5 years’ O&M contract post progress on ground.
commissioning, and its funding arrangements; ix. Existing STP/FSTPs are made functional
iv. Annual progress plan of State/UT of to treat used water, at least to the level as per
ODF++ and Water+ cities; their original design.
v. Action plan for revamping all non- x. Work awarded for non-functional STPs/
functional existing STPs/FSTPs in ULBs FSTPs requiring major repairs/ rehabilitation.
having less than 1 lakh population (if any- as
recorded in the City MIS). 7.10.2.3 The 3rd instalment of 20% of allotted
vi. ULB has provided for encumbrance free Central share from MoHUA will be released to
land for setting up STP/ STP-cum- FSTP. the State/ UT for a ULB provided the following
conditions are satisfied:
7.10.2.2 The 2nd instalment of 40% of i. UC submitted for 75% of second instalment
allotted Central share from MoHUA will be of Central and State shares;
released to the State/ UT for a ULB provided ii. The Interception & Diversion drain &
the following conditions are satisfied: related conveyance work has been completed
i. Functional Sanitation Response Units to the extent of at least 80% of physical process;
(SRU) set up; iii.
The STP sub-project work has been
ii. UC submitted for 75% of first instalment of completed to the extent of atleast 60%;
Central and State shares; iv.
Non-functional STPs/FSTPs made
iii. Portion of O&M being recovered through functional.
user charges;
iv. City is certified ODF+ at least once; It may be noted that proposals should be
in compliance with checklist provided in
v. State will certify along with geo-tagged
Annex 6.
photos and other documentary evidence that:
vi. Work has commenced for the drainage 7.11 Expected Outcomes
system development/ installation/ revamping
The following outcomes are envisaged under
duly completed (with geo-tagged photos and
SBM-U 2.0 for used water management:
other documentary evidence);
i. All statutory towns with < 1 lakh population
vii. The Interception & Diversion drain &
will become ODF++ certified.

66
ii. 50% of all statutory towns with < 1 lakh
population will become Water+ certified.
States/UTs would be required to develop road
map to achieve and sustain above outcomes
and progress would be monitored periodically.

67
 CHAPTER 8
IEC & BEHAVIOR CHANGE
Sets out the overall approach to be adopted to ensure awareness creation along with large
scale citizen outreach to intensify ‘Jan Andolan’ and institutionalize swachh behavior
and action , for achievement of “Garbage Free” cities, and sustaining the gains of urban
sanitation

8.1 The IEC & Behaviour Change initiatives of Garbage Free cities in accordance with the
under SBM 2.0 will be based on the learning objectives under SBM-U 2.0.
that the achievements of SBM-U in the last 7
years largely rest on people’s participation, made 8.2 IEC and BCC strategy:
possible through systematic communication at 8.2.1 MoHUA will disseminate a National
multiple levels. The Jan Andolan created under Level Communication Strategy to be
SBM-Urban was triggered by the Hon’ble Prime implemented at Central, State and ULB levels.
Minister and managed to engage with nearly This will be done in close consultation with
20 crore urban citizens. With the momentum States, other stakeholders, domain experts and
created by the SBM, citizens have realised that after taking into account relevant studies of the
sanitation impacts their lives in so many ways past and present. Additionally, States and ULBs
that it needs to be everybody’s agenda. The would also be advised to design their own
scale of impact that behavioral choices around communication strategy.
sanitation have on people’s lives and society
at large makes the issue of sanitation both 8.2.2 MoHUA will hold periodic
personal and social. Under SBM-U 2.0, this consultations among States for mutual learning
aspect will assume far greater criticality, and and exchange of best IEC practices.
will need to become the soul of the Mission.
Accordingly, IEC and BCC under SBM-U 2.0 8.2.3 Detailed studies will need to be taken up
will require a more intensified and focused by States/ UTs to identify triggers for behavior
approach to ensure participation and active change among communities, which would
engagement from each and every citizen and form the basis of their IEC and BCC strategy
every stakeholder. In fact, people’s participation and initiatives to be undertaken.
will be foundational to achieving the Mission’s
vision of Garbage Free cities. The IEC and BCC 8.2.4 ULBs would need to engage citizen
strategy would thus have to be innovatively volunteer (depending on the size of the ward),
reformatted to cater to the Mission’s vision who will be the designated interpersonal

69
communicator(s) to engage with each household 8.2.7 For sanitation and used water
in the ward on regular basis. The role of these management, households and citizens would
volunteers would be critical in bringing about need to be sensitized about:
and sustaining behaviour change at the ground i. the harmful effects of grey and black
level with respect to key sanitation and waste water from kitchens and toilets not being safely
management practices. The volunteers could contained, transported and managed
be engaged through community structures ii. maintaining community toilets in a
already working in the ward such as NULM, functional manner,
NUHM, ASHA, Anganwadis, Self-Help Groups
iii. providing feedback after using public
(SHGs), Non-Governmental Organizations
toilets
(NGOs), youth/ women’s groups, Community-
Based Organisations (CBOs), RWAs, and other iv. calling for periodic desludging of their
similar bodies, or from among general citizens septic tanks
(e.g. teachers, senior citizens, retired personnel,
8.2.8 ULBs should facilitate formal creation
etc) who have influence in the community/
and registration of all citizen residential
ward.
areas into RWAs/ CBOs/ Slum Development
8.2.5 The role of the citizen volunteer would Associations or equivalent, to strengthen ULB’s
be to sensitise households on how their role last mile connect with every household.
would be critical to make their cities Garbage 8.2.9 ULBs should set up City Sanitation
Free, trigger among them a sense of intolerance Committees with participation of selected
to garbage, alert them to the benefits of a clean citizen representatives for periodically
surrounding and specify the behaviors they can reviewing and monitoring the efficient
adopt to contribute to that vision. functioning of assets created.

8.2.6 For achieving Garbage Free outcomes, 8.3 States and ULBs may make use of
households and citizens would need to be existing IEC material designed at the national
sensitized about: level, in addition to developing their own
creative content, depending on the local and
i. segregating their household waste into two
cultural context.
bins;
ii. taking ownership to maintain cleanliness 8.4 States will make sure that at least three
of their immediate neighbourhoods; comprehensive multi-media campaigns are
iii. educating others about the importance of created and placed in public domain: 1. in favour
cleanliness; of garbage free city 2. Usage and maintenance of
toilets, especially public and community toilets
iv. harmful effects of single use plastic and
3. Safe disposal of used water.
triggered to reduce their usage;

70
8.5 States will locate opportunities to 8.7.3 The 1st instalment of 40% of allotted
converge SBMU campaigns with other highly Central share from MoHUA will be released
visible major campaigns for gaining collateral to the State/ UT for a ULB provided the
impact entry conditions specified in Section 4.2, and
following additional conditions are satisfied:
8.6 States and ULBs will coordinate with
locally resourceful organizations/ enterprises • SLTC approved IEC action plan for State
so that they partake in SBM-U 2.0 messaging submitted (as per Annex 7).
in a significant manner and add to the overall
communication. 8.7.4 The 2nd instalment of 60% of allotted
Central share from MoHUA will be released
8.7 Fund Sharing (as mentioned in
to the State/ UT for a ULB provided the
Section 4.5.4)
following conditions are satisfied:
8.7.1 The Centre: State fund sharing for this
• UC submitted for 75% expenditure of
component will be as given below:
Central and State share;
• 90:10 for ULBs in NE/Himalayan States;
• 50% Progress against action plan;
• 100% for UTs without legislature;
• City certified ODF+;
• 80:20 for UTs with legislature;
• City certified at least 1-star with 60% source
• 60:40 for other States/ UTs segregation.

8.7.2 A total of 5% of the total allocation 8.7.5 Expenditure on national Newspaper

for project components of the overall budget and TV is not an admissible item under this
will be earmarked for this component. Of this component for the State Government or for the
earmarked amount, 80% of the Central share ULBs.
will be released to States/ UTs/ ULBs to design
and undertake IEC/ BCC interventions. Out 8.7.6 Under no circumstance shall the IEC
of this released amount, half the amount must fund be utilized for purchase of vehicles,
be allocated to ULBs by respective State/ UT. construction and maintenance of buildings,
The remaining 20% per cent will be earmarked creation of posts and payment of salary of
for the National Mission Directorate to draw municipal staff, and purchase of furniture and
up a national campaign and develop standard fixtures.
campaign tools for effective awareness and
communication. 8.7.7 While approving IEC proposals, SHPC
should ensure that at least 80% of the funds
requested are for ground -level behavior
change initiatives through inter-personal

71
communication, rather than for merely
messaging and awareness activities.

8.7.8 In light of the experience of the past,

it is advised that ULBs will need to report
expenditure on IEC to the State Mission
every month and States in turn will provide
information on monthly expenditure in IEC
to SBMU Mission at MoHUA through the
designated portal. For further release of funds
to States, at least 75 % of utilization of funds
earmarked for IEC would be considered
essential.

8.8 Outcomes
It is expected that outcomes of the IEC and
BCC initiatives would lead to:
i. all households segregating their household
waste into two bins and ensuring its due
disposal
ii. all citizens sensitized about non-acceptability
of garbage in any form in their vicinity and
acting for its due disposal
iii. all citizens sensitized about harmful effects
of usage of single use plastic and triggered to
reduce their usage
iv. all citizens sensitized about necessity for
getting septic tanks periodically desludged
and acting accordingly

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 CHAPTER 9
CAPACITY BUILDING, SKILL DEVELOPMENT &
KNOWLEDGE MANAGEMENT
Sets out the overall approach to be adopted by ULBs for building the capacities and skills
of all stakeholders, preeminently of the ULBs, in order to ensure effective ground level
implementation, for achieving the vision of “Garbage Free” cities and towns, and for
meeting all other objectives of SBM-U 2.0.

9.1 Urban Local Bodies (ULBs) are Mission/ Programme funds such as SBM-
mandated by the Constitution of India, under Grameen, Namami Gange, Ministry of Social
Twelfth Schedule, to carry out functions related Justice and Empowerment, etc.
to water supply and sanitation. The first phase
of the Swachh Bharat Mission was successful 9.2 In line with these goals, there is a
in meeting its aims and objectives to make requirement for a focused approach to capacity
India an ODF country, but also brought to building and stakeholder development. Thus,
light qualitative and quantitative shortfalls in MoHUA will conceptualize a National Capacity
the capacities of the key personnel engaged in Building and Skill Development Strategy to be
the implementation of the Mission. With the implemented at the Central, State/UT and ULB
launch of SBM-U 2.0, it has become imperative levels. States/UTs and ULBs will be required to
to develop a cadre of professionals at the identify relevant administrative and technical
ULB level and also at the State level to work officials (both senior level officials and field-
towards the specific objectives of the Mission, level functionaries, including sanitation
and sustain the gains made in last seven years. workers and SafaiMitras) for training and
Identifying the need to make the Mission truly draw up a quarterly training calendar for
people-centric and stakeholder-owned, SBM-U them. It will be the responsibility of the State
2.0 will focus on comprehensive capacity Mission Director to ensure that the identified
building across the pyramid of stakeholders officials undergo adequate capacity building to
engaged in program implementation, and ensure the success of SBM-U 2.0 at the State
most importantly at the ULB level. This would and ULB level. Another key component of the
include components for which funding is National Strategy Document would be a robust
available within the mission, and other related mechanism of assessments and certifications
areas where funding is available through for the capacity building and skill development
convergence with other schemes, including training imparted, which would also include
leveraging of AMRUT 2.0 and other relevant independent evaluations.

73
9.3 Capacity Building and Skill Development 9.3.3 PHE and Technical Officials of the
The capacity building and skill development ULBs
initiatives under SBM-U 2.0 will focus on the • Technical officials and staffs will be
selected key stakeholders in the sanitation and provided hands on technical training, access
waste management value chain, who will be to e-learning courses, workshops, field visits
trained in the following key priority areas, with and knowledge exchange exposure visits to
support from the professional organizations enhance their capacity to effectively implement
that will be partnered at the Central and objectives of SBM-U 2.0. Courses will be
State/UT level as per the procedures laid focused on the latest technologies, which are
down in the National Capacity Building and sustainable, environmentally friendly, and
Skill Development Strategy document under context appropriate.
SBM-U 2.0.
• In addition to trainings developed towards
9.3.1 State Government and Parastatal enhancing the technical knowledge and skill
Officials sets, the PHE and technical officials will also be
• Focus on institutionalizing holistic imparted trainings to sensitize them with the
leadership development and change citizen centric and social aspects of the Mission,
management by facilitating customized with the intent of inculcating a holistic human
capacity building and training through centered approach to all interventions under
workshops, online training and short-term the Mission.
technical courses.
9.3.4 SafaiMitras and Sanitation Workers:
9.3.2 Administrative Officials of ULBs: • Focus on the skill development of
• Focus on developing implementation SafaiMitras and sanitation workers, and the
capacity and change management promotion of entrepreneurship across the value
functionalities by creating targeted capacity chain in the sanitation sector, in partnership
building training, e-learning courses and online with Ministry of Skill Development &
workshops. Entrepreneurship, NSDC and respective Sector
Skill Councils.
• Comprehensive approach to human
resource development with a sensitization • Conducting a skill gap study to develop
towards the social, economic and technological an understanding of the human resource
environment for effective implementation and requirement in the sector, demand and supply
service delivery under the Mission. scenario of skilled people, skilling gaps in the
existing workforce and recognition of skills of
the informal workers.

74
• Training and orientation of Master Trainers 9.4 Center(s) of Excellence (CoE) focusing
for conducting the trainings on relevant subject on capacity building, research, and innovation
areas in sanitation. in key thematic areas of sanitation and waste
management, will be established at the national
• Institutionalizing a robust framework for level in partnership with eminent knowledge
undertaking Recognition of Prior Learning institutions. The mandate of the CoE will be
(RPL) based assessments and providing to provide leadership & technical training,
certifications, in consonance with the NSQF, policy guidance, develop best practices, and
to the SafaiMitras and sanitation workers to other relevant activities on sanitation and waste
recognize the existing skill sets and to ensure management issues, in line with the aims and
that a high quality of training is imparted for objectives of the Mission.
further progression.
9.5 Chair Professor position(s) will be
• A special emphasis will be laid on imparting established at select academic institution(s) of
training to the sanitation workers to build their national repute in the field of sanitation and
technical knowledge and skill sets for operating waste management, with funding support from
advanced equipment and safety gears. the Centre.

9.3.5. NGOs, Educational and Skilling 9.6 For building the capacities of technical
Institutes and other organizations officials at Central, State/UT and ULB level,
• Focus on engaging diverse sets of (in-service engineers, other technical officials)
organizations such as NCC, NSS, NYK, Skill regular master level training programs and
Institutes along with schools and colleges to short-term courses under PHE training will be
impart targeted Capacity Building training. implemented at the national level by MoHUA.
The training will be centered upon enabling
these organizations to become ambassadors 9.7 Government, Non-Government,
of the Mission and to contribute towards the educational and professional Institutions of
implementation of initiatives under the focus repute and with prominent experience in
areas of SBM (U)- 2.0, with a special emphasis on the field of Capacity Building, particularly
those components, which are to be executed in in sanitation and waste management will be
a campaign mode, such as Garbage Free Cities, empaneled as ‘Swachhta Knowledge Partners’
maintenance of community/public toilets, (SKPs), to support the design and delivery of
safe disposal of wastewater and reduction of training modules and workshops on capacity
plastics, amongst others. building and skill development, to ensure
effective implementation of the Mission. The
Swachhta Knowledge Partners will be selected

75
and onboarded as per the procedures laid down 9.12 Swachhata Technology Challenges,
in the National Capacity Building and Skill hackathons, etc. will be conceptualized
Development strategy document. and implemented in collaboration with the
key private sector organizations, towards
9.8 MoHUA will establish strategic encouraging startups and social business
collaborations under the Mission with key ventures to develop innovative digital solutions
development sector organizations, having and business models in the sanitation and
prominent sectoral expertise, knowledge and waste management sector. The Challenges will
implementation experience across thematic encompass diverse thematic areas and endeavor
areas. The development sector partner to achieve the dual objective of identifying
organizations will play a pivotal role in and leveraging key enabling technologies
providing technical assistance at the Central while also encouraging and recognizing local
level and handholding support to States/UTs entrepreneurs and technology solutions at the
and ULBs in implementing capacity building national level.
and skill development interventions under the
Mission. 9.13 Knowledge Management
9.13.1 A comprehensive Knowledge
9.9 To promote affordable and scalable
Management Framework will be
modern technologies suitable to different
institutionalized to augment the capacity
geographical conditions, a national level
building initiatives under the Mission. As a part
technical committee will be set up at MoHUA
of this, the relevant knowledge materials such
under the Mission exclusively for promoting
as training modules literature, videos, plans
research & development, innovations and
and reports developed by the ULBs during
entrepreneurship in the field of sanitation and
the implementation of various initiatives
waste management.
across focus areas of the Mission, will be
9.10 A part of Central funds will be used to consolidated and uploaded onto the SBM-U
pilot innovative projects/ start-ups in sanitation e-Learning portal for ease of use and access by
and SWM sectors, in partnership with States/ all stakeholders. Further, the training and the
UTs, reputed institutes of national importance, technical material developed for trainings will
etc. be made available via the SBM-U e-Learning
platform.
9.11 States/UTs will also be encouraged
to set up incubators to provide support to 9.13.2 States/ UTs will be encouraged to set
entrepreneurship, innovation and private up technical cells within premier academic/
sector participation. technical institutions to facilitate Research &
Development.

76
9.13.3 As part of the training needs analysis, it there is a pertinent need for dedicated human
is suggested that ULBs ascertain the gaps and resources with specialist knowledge and skills
deficiencies in the available training material in order to strengthen the implementation
and aim to fill those gaps by suitably revising the of the various components of the Mission.
existing material or developing new modules if Towards this, dedicated human resource units
required, before conducting the trainings for have been envisaged at the State/UT level, the
relevant stakeholders. details on which have been elaborated below.

• Materials used for training in workshops, 9.14.2 At the State/UT level, a dedicated
capacity building courses and other technical Program Management Unit (PMU) will be
courses shall be uploaded on SBM-U e-learning set up under the Mission to ensure effective
portal for ease of use and access. implementation of the SBM-U 2.0. Parastatal
bodies supporting ULBs in implementation of
• The States / UTs and ULBs shall be free to
Mission components may be supported with
add their own resource materials to the SBM-U
human resources as per the requirements.
e-learning platform. It is suggested that ULBs
revise and update the training material at 9.14.3 The Program Management Unit at the
regular intervals. State/UT level should ideally consist of the
following human resources. The State/UT shall
9.14 Human Resource Support under SBM
have the flexibility of expanding the PMU with
(U) 2.0:
additional specialists based on their specific
9.14.1 In addition to enhancing the capacities requirements.
of the key officials and sanitation workers,

State Level PMU State Level PMU

(With more than 100 ULBs) (With less than 100 ULBs)
1. SWM expert - 1 1. SWM expert- 1
2. Waste-Water expert - 1 2. Waste-Water expert - 1
3. Procurement Specialist - 1 3. Procurement Specialist - 1
4. Capacity Building Specialist - 1 4. Capacity Building Specialist - 1
5. IEC Specialist - 1 5. IEC Specialist - 1
6. M & E Specialist - 1 6. IT and M & E Specialist - 1
7. IT Specialist – 1 7. Additional specialist – 1
8. Documentation Specialist – 1 (As per requirement)
9. Additional specialist – 1
(As per requirement)

77
9.14.4 A specialized program will be Development and Knowledge Management.
conceptualized and implemented for engaging Out of the Central share for this component,
students from academic and technical 67% will be earmarked for States/ ULBs
institutions as young professionals and interns to conduct capacity building and skill
for supporting interventions under SBM U 2.0 development initiatives. The remaining 33%
at the National as well as the State/UT level. will be earmarked for MoHUA. It may be noted
The selected young professionals and interns that Administrative and Office expenditure in
will be deputed to select projects across focus a year should be kept as a proportion of actual
areas under the Mission, for a stipulated time, expenditure / output rather than as a percentage
and will play a pivotal role in augmenting the of indicative outlay.
internal human resources of the departments
while also strategically integrating the youth 9.15.3 The disbursal of the Central Assistance
with SBM-U 2.0. will be as follows- 1st instalment of 40% of
allotted Central share from MOHUA will be
9.14.5 The ULBs will be provided with the released to the State/ UT for a ULB provided the
flexibility to hire Young Professionals and entry conditions specified in Section 4.2, and
interns to augment their internal human following additional conditions are satisfied:
resources for key project implementation • SHPC approved CB action plan for State
activities under the Mission. Additionally, State submitted (as per Annex 8).
may provide human resource support from
their own share of funding for implementation 9.15.4 The 2nd instalment of 60% of allotted
of key mission components under SBM (U) 2.0. Central share from MOHUA will be released to
the State/ UT for a ULB provided the following
9.15 Funding Mechanism conditions are satisfied:
9.15.1 The Centre: State fund share for this • 40% of identified State Officials/ Parastatal
component will be as given below: Officials/ ULB Officials trained (in some format
• 90%:10% for ULBs in NE/ Himalayan of training);
States, • 40% of Sanitation workers identified for
• 100% for UTs without legislature skill development completed training;
• 80%: 20% for UTs with legislature, • All informal sector workers (including those
in sewer and septic tank cleaning) identified
• 60%: 40% for other States/ UTs.
and integrated by ULB;
9.15.2 A total of 3% of the total allocation • City certified ODF+;
for project components will be earmarked • City certified at least 1-star with 60% source
for the component of Capacity Building, Skill segregation;

78
9.15.5 Under no circumstance shall this fund 9.15.9 The SLTC will approve State training
be utilized for purchase of vehicles, construction plan comprising the following:
and maintenance of buildings, creation of • Training Need Analysis (TNA) for Capacity
permanent/regular posts and payment of salary, Building and Skill Gap Analysis for Skill
and purchase of furniture and fixtures, etc. Development;
• Training Modules and Tools;
9.15.6 States/ UTs/ ULBs may take assistance
of PSUs and Corporates through CSR for • Institutions to impart training, and cost of
implementing capacity building programs training;
• Mandatory Inclusion of areas identified by
9.15.7 States/ UTs and ULBs, if they so wish, CPHEEO;
may use the CB funds to upgrade/ strengthen • Training Calendar;
their existing institutes / entities to provide • Evaluation of training.
capacity building support to the State/ ULB.
9.16 Expected Outcome
9.15.8 States shall propose extensive capacity
building activities, including training of It is expected that outcomes of the Capacity
administrative and technical staffs, conducting Building, Skill Development and KM initiatives
skill gap analysis, skill development training would lead to improvement in capacities,
programs for sanitation workers to be knowledge, skills, leadership development and
implemented in a Mission- mode manner, change management competencies of ULB
which will enable the progressive achievement officials and Sanitation workforce connected
of objectives of SBM-U 2.0 in a time-bound with implementation of Mission, through
manner. These will be specified in the Workshops, Seminars, Trainings, etc.
comprehensive annual action plan prepared by
eachState/UTandapprovedbySHPC.Atleast50%
of this fund, in each annual plan, as approved
by SHPC must go to the ULBs for activities at
the ULB level.

79
 A. Enabling citizens to demand better
citizen
sanitation services from city administrators
B. SBM Toilet Locator for Online Accessibility
through Swachhata MoHUA Mobile App
require
Google Maps is one of the most widely-used apps
a timef
Previously complaints related to waste and
of Public Toilets on Google Map
for navigation purposes. Hence it was decided Today, over 60,000 Public Toilets citizen
been to upload all public toilets on Google Maps for (PTs) are searchable on Google under
It is a well-known fact that merely constructing
ensuring maximum public reach. At a touch on the Maps, across 3000 cities. More citizen
ows app, the citizens can now locate a toilet nearest to than 2.5 crore citizens till date
their su
toilets does not ensure their usage by the intended
them and use conveniently. have accessed Public Toilets on
ution the basis of their search on Google
population. A simple yet effective means was
The initiative was launched to ensure accessibility
of Public Toilets while also facilitating regular
Maps. The Sw
help C
needed to ensure that citizens
maintenance through continuous feedback from
citizens. These include toilets located in Municipal
can
information were easily
captured locate
through the app. city an
and
and useetc.the
Station, Metro sanitation
areas, Hospitals, Malls, Bus Stands, Railway
In order facilities.
to utilize the feedback
Based on citizens’ feedback, ULBs are now taking
up the maintenance of the public toilets in a more
given by citizens on Google Maps and help ULBs
regular and focused manner.
to take corrective action, a Toilet Monitoring
the Dashboard was launched. This facilitated real
The digital presence of public toilets is helping
time rating and feedback on usage of public
1. C
App toilets for improved monitoring by concerned
increase the access to toilets for citizens while
also providing a platform for citizen feedback r
authorities. Apart from locating the public toilets
which ensures a better maintenance of public
nual on the App, additional information such as quality
toilets.
2. C
rating, facilities available, free or paid usage
achh fi

e of EARLy
3. C
EVIDENCE EFFECTIVE CITy u
the BASED MONITORING
EIMINATION
By TAKING
BEAUTIFICATION
MONITORING OF GVPS
ACTIONS 4. S
d by b

5. C
In order to improve the accessibility of public
toilets to citizens in urban India, Ministry has
most
introduced the feature of locating Public Toilets
ging
on Google Maps. The SBM Toilet Locator App
rom
was launched by MoHUA in November 2015.
eing

me’ feature will benefit citizens,

SWACHH BHARAT MISSION – URBAN | 23
 CHAPTER 10
IT ENABLED GOVERNANCE
Enumerates the various digital enablements developed for maximising citizen outreach,
along with facilitating a transparent and an objective monitoring and evaluation of
Mission progress, to ensure a smooth and seamless user experience by all stakeholders,
and making the Mission paperless, towards ensuring standardization of outcomes across
all ULBs.

10.1 Digital interventions will support different 10.3.1 SBM-U Integrated platform: MoHUA
stages of SBM-U implementation in a paperless has developed a comprehensive platform that
manner, across all components, starting from provides an integrated experience for States/
conceptualization, implementation, and real- UTs and ULBs and enabled fact-based decision-
time online monitoring of functional assets to making at various levels of governance. The
be created under different components of the portal allows ULBs to create city profiles
Mission, such as STP, MRF etc, and other key (ward, area, workforce, vehicles, BWGs, Non
indicators of progress for the Mission. The ICT BWGs, vendor details, etc.), upload details of
and GIS enabled tools and systems will also be city infrastructure and assets (e.g. processing
leveraged in the evaluation of the interventions. plants, landfills, dumpsites, water bodies, storm
water drains, STP/FSTP etc.) and report their
10.2 MoHUA has developed various workflow sanitation and waste management progress
based, web enabled IT-enabled applications on a monthly/periodic basis through a single
and mobile applications in order to ensure sign-on approach. The platform standardizes
a transparent and robust citizen-centric information across States/ULBs and ensures
engagement, Mission governance, Mission a single source of truth and data consistency
implementation, along with facilitating across levels.
collaborations amongst key stakeholders &
capacity building. 10.3.2 Swachhata App: This is a Mobile based
application that enables citizens to register
10.3 The various IT-enabled applications sanitation related complaints and enables
that will be mandatorily deployed for all the ULBs to address the citizen’s grievances
implementation components of the Mission, efficiently and effectively. The app plays a
including the monitoring of the progress of the pivotal role in scaling demand and ensuring
Mission, are briefly described: transparency and accountability in sanitation

81
service delivery. In its updated version, the App project site, along with its geo coordinates.
will, in addition to taking feedback, also engage
with citizens for validating the information 10.3.5 Annual GFC Rating, Swachh
regarding the city’s progress on improving Survekshan & ODF Assessments through
sanitation outcomes, in a time-bound manner. an integrated module: An integrated system
The App is available on both Google Play & IOS is being designed to capture online data for
platforms. assessment, digital tools to conduct self-
assessment, uploading of documents required
10.3.3 SBM Toilets on Google Maps and CT/ for desktop assessment. The Assessor App for
PT feedback system - To improve access to, and use by third party agency is also an integral part
thereby their usage, of community and public of the platform. This integration will help in
toilets, MoHUA has partnered with Google minimizing the assessment duration and also
to map all CT/ PTs on Google maps, as SBM optimize the documents requirement, especially
Toilet. In its updated version, citizens can also where similar documents are required across
provide feedback and rate these public toilets multiple protocols and assessments.
which, in turn, will lead to better cleanliness
and maintenance of these facilities. 10.3.6 GIS Mapping of SBM-U assets and
infrastructure: MoHUA has developed web
10.3.4 Geo spatial enabled Project Proposal and mobile applications that will enable all ULBs
Creation and Tracking System: This to draw their city boundaries, ward boundaries,
application has been designed to enable States/ assets (CT/ PT, processing plants, STP, FSTP,
ULBs to upload their SHPC-approved project etc.) boundaries, map existing geo spatial data
proposals (along with the documentation as per and collect geo-location of all facility points in
the checklist circulated by the National Mission existence. This GIS application provides a wide
Directorate) for the release of Central share by range of capabilities such as data visualization,
MoHUA, dissemination of funds by States/ UTs analysis, understanding and insight into city or
(i.e. Central share + State share) to respective ULBs’ activities, both current and planned.
ULBs, and subsequently, digitally tracking the
project’s progress and functionality. MoHUA, 10.3.7 Dashboard and Analytics platform:
States/ UTs and ULBs would be able to This is a stakeholder requirement-based
receive and transmit documents in electronic analytical dashboard for monitoring the
mode with a facility of system-generated progress of SBM-U 2.0, with inbuilt data
alert messages (SMS & e-mail), for greater standardization and validation mechanism
transparency. The GIS-based monitoring that ensures informed decision making. The
& controlling of the project would support dashboards at ULB, State and National level will
Mission governance, through periodic online provide a unified experience with accumulated
uploading of photographs of progress on data points. It is planned to be supported by

82
AI-driven components such as Chatbot and accelerate the progress in solid and liquid waste
predictive analytics. management in the mission.

10.3.8 E-Learning Platform: The current 10.4.2 Document Management System -

pandemic has demonstrated the importance System is used to receive, track, manage and
of digital medium to ensure that the process store documents exchanged at various levels
of learning continues uninterrupted. The and encourage paperless communication.
E-learning platform takes care of the training
needs of the frontline workers, ULBs, mission 10.4.3 IEC activities tracking system -
officials, agencies and citizens, at a time and Facilitating ULBs to track and trace the planned
place of their convenience. Moreover, the IEC activities for citizen outreach.
e-learning platform has a modular, incremental
approach with training/ learning modules 10.5 Evaluation Mechanisms
customized to different audiences and levels. The aforementioned digital solutions will also
play a pivotal role in enabling the holistic
10.3.9 14420 Helpline – In a bid to reduce evaluation of the outcomes and outputs under
incidences of unsafe manual entry into sewers SBM (U) 2.0.
and septic tanks, and promote their cleaning
through mechanized means, MoHUA, through 10.5.1 The National Mission Director would
Department of Telecommunications (DoT), has conduct periodic reviews in the form of
been given a short code “14420” as the National monthly reviews (through VC) with each State
Helpline number across all telecom service and select ULBs (as required). Further, periodic
providers, for registering citizens’ complaints visits would also be conducted by officials of
on this issue. MoHUA / NMD, etc. to monitor on-ground
progress, understand challenges and identify
10.4 Other digital initiatives: A list good practices adopted by States/ULBs.
of additional IT-enabled modules under
development or planned for the future as per of 10.5.2 The National Mission Directorate will
digital roadmap of the Mission is summarised engage appropriate third-party independent
below: agencies for conducting certifications/
assessments of cities as per the ODF+/ODF++/
10.4.1 Swachh Nagar and IoT based asset Water+ protocols and the Garbage Free Star
monitoring: to provide ease of monitoring Rating system. Background data for the
waste management lifecycle at ULB, State and same shall be taken from the Mission MIS,
Central levels. It is envisioned that the solution and any additional requirements would be
would generate large amounts of data to communicated to States/cities from time to
time.

83
10.5.3 The National Mission Directorate will 10.7 States/ ULBs are also encouraged
undertake an annual ranking exercise - Swachh to periodically conceptualize and launch
Survekshan. The survey has a comprehensive suitable ICT platform to create awareness
list of Swachhata parameters with a robust among citizens to provide feedback on
methodology to competitively rank the mission outcomes through communication
cities on initiatives undertaken and progress channels like social media, IVR, mobile app,
made, towards enhancing the cleanliness and email, WhatsApp, website, etc. The innovative
improving the sanitation service delivery chain, solutions, if found feasible and successful, can
both in terms of quality of safely managed be suitably replicated, and scaled up.
services and access to such services. The
methodology of the survey will be revised on 10.8 The various IT enabled applications
an annual basis and would be released to States/ will be eligible activities for funding under the
UTs/ ULBs prior to on-field assessments. capacity building head of the Mission.

10.5.4 States / UTs would need to submit an 10.9 Digital components pertaining to
output-outcome plan (as per format given in monitoring of efficiency/ operational outcomes
Annexure 5), and thereafter submit quarterly of SBM-U project components (Sanitation,
progress on the same format. Wastewater Management & SWM) will be
funded under the respective component heads.
10.5.5 Other tools such as impact studies,
third party evaluations may also be instituted
by National Mission Directorate.

10.5.6 After 18 months, a comprehensive

evaluation of the Mission’s progress will be
undertaken to effect mid-term correction and
align the Mission to achieve its objectives.

10.6 States/ UTs need to ensure that the

information provided by ULBs is correct by
periodic review of the information provided by
their ULBs and signing off on the data submitted,
to signal their approval/ confirmation of the
ULB data. It may be noted that MoHUA will
only be accepting those ULBs’ data for further
action that has been confirmed/validated by
the respective State/UT.

84
Annexes
 ANNEX 1: LIST OF ULBs ELIGIBLE FOR C&D WASTE
PROCESSING AND MECHANISED SWEEPING FUNDING
(As referred in Chapters 2 and 7)

S. No. State Name ULB Name Status of City Population

1 Andhra Pradesh GVMC Visakhapatnam NAC >20 Lakhs
2 Andhra Pradesh Vijayawada NAC 10-20 Lakhs
3 Andhra Pradesh Guntur NAC 5-10 lakhs
4 Andhra Pradesh Nellore NAC 5-10 lakhs
5 Andhra Pradesh Kurnool NAC 5-10 lakhs
6 Andhra Pradesh Rajahmundry NAC 3-5 Lakhs
7 Andhra Pradesh Anantapur NAC 3-5 Lakhs
8 Andhra Pradesh Ongole NAC 3-5 Lakhs
9 Andhra Pradesh Vizianagaram NAC 3-5 Lakhs
10 Andhra Pradesh Eluru NAC 1-3 Lakhs
11 Andhra Pradesh Kadapa NAC 1-3 Lakhs
12 Andhra Pradesh Chittoor NAC 1-3 Lakhs
13 Andhra Pradesh Srikakulam NAC 1-3 Lakhs
14 Assam Guwahati NAC 10-20 Lakhs
15 Assam Silchar NAC 1-3 Lakhs
16 Assam Nagaon NAC 1-3 Lakhs
17 Assam Sibsagar NAC <1 Lakh
18 Assam Nalbari NAC <1 Lakh
19 Bihar Patna NAC >20 Lakhs
20 Bihar Gaya NAC 5-10 lakhs
21 Bihar Muzaffarpur NAC 3-5 Lakhs
22 Chandigarh Chandigarh NAC 10-20 Lakhs
23 Chhattisgarh Raipur NAC 10-20 Lakhs
24 Chhattisgarh Bhilai Nagar NAC 5-10 lakhs
25 Chhattisgarh Korba NAC 3-5 Lakhs
26 Delhi South Delhi (Sdmc) NAC >20 Lakhs
27 Delhi North Delhi (N-Dmc) NAC >20 Lakhs
28 Delhi East Delhi (Edmc) NAC >20 Lakhs
29 Gujarat Ahmedabad NAC >20 Lakhs
30 Gujarat Surat NAC >20 Lakhs
31 Gujarat Vadodara NAC >20 Lakhs
32 Gujarat Rajkot NAC 10-20 Lakhs

87
S. No. State Name ULB Name Status of City Population
33 Gujarat Bhavnagar Non-NAC 5-10 lakhs
34 Haryana Faridabad NAC 10-20 Lakhs
35 Haryana Gurgaon NAC 10-20 Lakhs
36 Himachal Pradesh Baddi NAC <1 Lakh
37 Himachal Pradesh PaontaSahib NAC <1 Lakh
38 Himachal Pradesh Sunder Nagar NAC <1 Lakh
39 Himachal Pradesh Nalagarh NAC <1 Lakh
40 Himachal Pradesh Parwanoo NAC <1 Lakh
41 Himachal Pradesh Damtal NAC <1 Lakh
42 Himachal Pradesh Kala Amb NAC <1 Lakh
Jammu And Kash-
43 Srinagar NAC 10-20 Lakhs
mir
Jammu And Kash-
44 Jammu NAC 5-10 lakhs
mir
45 Jharkhand Dhanbad NAC 10-20 Lakhs
46 Jharkhand Ranchi NAC 10-20 Lakhs
47 Jharkhand Jamshedpur NAC 5-10 lakhs
Bruhat Bengaluru Mahanagara
48 Karnataka NAC >20 Lakhs
Palike
49 Karnataka Hubli-Dharwad NAC 10-20 Lakhs
50 Karnataka Mysore Non-NAC 10-20 Lakhs
51 Karnataka Gulbarga NAC 5-10 lakhs
52 Karnataka Devanagere NAC 5-10 lakhs
53 Kerala Thiruvananthapuram Non-NAC 10-20 Lakhs
54 Kerala Kozhikode Non-NAC 5-10 lakhs
55 Kerala Kochi Non-NAC 5-10 lakhs
56 Madhya Pradesh Indore NAC >20 Lakhs
57 Madhya Pradesh Bhopal NAC >20 Lakhs
58 Madhya Pradesh Jabalpur NAC 10-20 Lakhs
59 Madhya Pradesh Gwalior NAC 10-20 Lakhs
60 Madhya Pradesh Ujjain NAC 5-10 lakhs
61 Madhya Pradesh Dewas NAC 3-5 Lakhs
62 Madhya Pradesh Sagar NAC 3-5 Lakhs
63 Maharashtra Greater Mumbai NAC >20 Lakhs
64 Maharashtra Pune NAC >20 Lakhs
65 Maharashtra Nagpur NAC >20 Lakhs
66 Maharashtra Thane NAC >20 Lakhs

88
S. No. State Name ULB Name Status of City Population
67 Maharashtra Pimpri Chinchwad Non-NAC >20 Lakhs
68 Maharashtra Nashik NAC 10-20 Lakhs
69 Maharashtra Kalyan Dombivali Non-NAC 10-20 Lakhs
70 Maharashtra Vasai Virar NAC 10-20 Lakhs
71 Maharashtra Aurangabad NAC 10-20 Lakhs
72 Maharashtra Navi Mumbai NAC 10-20 Lakhs
73 Maharashtra Solapur NAC 10-20 Lakhs
74 Maharashtra Mira-Bhayandar Non-NAC 10-20 Lakhs
75 Maharashtra Bhiwandi Nizampur Non-NAC 5-10 lakhs
76 Maharashtra Amravati NAC 5-10 lakhs
77 Maharashtra Nanded Waghala Non-NAC 5-10 lakhs
78 Maharashtra Kolhapur NAC 5-10 lakhs
79 Maharashtra Ulhasnagar NAC 5-10 lakhs
80 Maharashtra Sangli NAC 5-10 lakhs
81 Maharashtra Jalgaon NAC 5-10 lakhs
82 Maharashtra Akola NAC 5-10 lakhs
83 Maharashtra Latur NAC 3-5 Lakhs
84 Maharashtra Chandrapur NAC 3-5 Lakhs
85 Maharashtra Jalna NAC 3-5 Lakhs
86 Maharashtra Badlapur NAC 1-3 Lakhs
87 Meghalaya Byrnihat NAC <1 Lakh
88 Nagaland Dimapur NAC 1-3 Lakhs
89 Nagaland Kohima NAC 1-3 Lakhs
90 Odisha Bhubaneswar NAC 10-20 Lakhs
91 Odisha Cuttack NAC 5-10 lakhs
92 Odisha Rourkela NAC 3-5 Lakhs
93 Odisha Balasore NAC 1-3 Lakhs

94 Odisha Kalinga Nagar/Byasanagar NAC <1 Lakh

95 Odisha Angul NAC <1 Lakh

96 Odisha Talcher NAC <1 Lakh
97 Punjab Ludhiana NAC >20 Lakhs
98 Punjab Amritsar NAC 10-20 Lakhs
99 Punjab Jalandhar NAC 10-20 Lakhs
100 Punjab Patiala NAC 5-10 lakhs
101 Punjab Pathankot/DeraBaba NAC 1-3 Lakhs
102 Punjab Khanna NAC 1-3 Lakhs

89
S. No. State Name ULB Name Status of City Population
103 Punjab Gobindgarh NAC 1-3 Lakhs
104 Punjab NayaNangal NAC <1 Lakh
105 Punjab DeraBassi NAC <1 Lakh
106 Rajasthan Jaipur NAC >20 Lakhs
107 Rajasthan Jodhpur NAC 10-20 Lakhs
108 Rajasthan Kota NAC 10-20 Lakhs
109 Rajasthan Bikaner Non-NAC 5-10 lakhs
110 Rajasthan Ajmer Non-NAC 5-10 lakhs
111 Rajasthan Udaipur NAC 5-10 lakhs
112 Rajasthan Alwar NAC 3-5 Lakhs
113 Tamil Nadu Chennai NAC >20 Lakhs
114 Tamil Nadu Coimbatore Non-NAC >20 Lakhs
115 Tamil Nadu Madurai NAC 10-20 Lakhs
116 Tamil Nadu Tiruchirappalli NAC 10-20 Lakhs
117 Tamil Nadu Salem Non-NAC 10-20 Lakhs
118 Tamil Nadu Thoothukudi NAC 3-5 Lakhs
119 Telangana Greater Hyderabad NAC >20 Lakhs
120 Telangana Warangal Non-NAC 10-20 Lakhs
121 Telangana Nalgonda NAC 1-3 Lakhs
122 Telangana Patencheru NAC 1-3 Lakhs
123 Telangana Sangareddy NAC <1 Lakh
124 Uttar Pradesh Lucknow NAC >20 Lakhs
125 Uttar Pradesh Kanpur NAC >20 Lakhs
126 Uttar Pradesh Ghaziabad NAC >20 Lakhs
127 Uttar Pradesh Agra NAC >20 Lakhs
128 Uttar Pradesh Meerut NAC 10-20 Lakhs
129 Uttar Pradesh Varanasi NAC 10-20 Lakhs
130 Uttar Pradesh Allahabad NAC 10-20 Lakhs
131 Uttar Pradesh Bareilly NAC 10-20 Lakhs
132 Uttar Pradesh Moradabad NAC 10-20 Lakhs
133 Uttar Pradesh Aligarh Non-NAC 10-20 Lakhs
134 Uttar Pradesh Saharanpur Non-NAC 5-10 lakhs
135 Uttar Pradesh Gorakhpur NAC 5-10 lakhs
136 Uttar Pradesh Noida NAC 5-10 lakhs
137 Uttar Pradesh Firozabad NAC 5-10 lakhs
138 Uttar Pradesh Loni (Npp) Non-NAC 5-10 lakhs
139 Uttar Pradesh Jhansi NAC 5-10 lakhs
140 Uttar Pradesh Raebareli NAC 1-3 Lakhs

90
S. No. State Name ULB Name Status of City Population
141 Uttar Pradesh Khurja NAC 1-3 Lakhs
142 Uttar Pradesh Gajraula NAC <1 Lakh
143 Uttar Pradesh Anpara NAC <1 Lakh
144 Uttarakhand Dehradun NAC 5-10 lakhs
145 Uttarakhand Kashipur NAC 1-3 Lakhs
146 Uttarakhand Rishikesh NAC <1 Lakh
147 West Bengal Kolkata (M Corp.) NAC >20 Lakhs
148 West Bengal Haora (M Corp) NAC 10-20 Lakhs
149 West Bengal Durgapur NAC 5-10 lakhs
150 West Bengal Asansol NAC 5-10 lakhs
151 West Bengal Raniganj NAC 5-10 lakhs
152 West Bengal Siliguri Non-NAC 5-10 lakhs
153 West Bengal Haldia NAC 1-3 Lakhs
154 West Bengal Barrackpore NAC <1 Lakh

NAC: Non attainment city under NCAP

Non-NAC: not NAC, but included under “5 lakh and above” category

91
 ANNEX 2: CITY SOLID WASTE ACTION PLAN (CSWAP)
(As referred in Chapter 2 and 6)

ULB’s City Profile: (demographic and waste generation details)

1. Name of the ULB:
2. Name of the District, State/ UT:
3. No. of Municipal Zones in ULB:
4. No. of wards in the ULB:
5. Population & Households in the ULB as per 2011 Census:

Population (P0) Households(HH0)

6. Population & Households in the ULB as per current scenario:

Population (P1) Households(HH1)

7. Projected Population & Households in the ULB @2025

Population (P2) Households(HH2)

8. Institutional & Governance framework

Yes / No If no, action to be
taken to notify &
timeline
a Regulatory Whether Municipal SWM Bylaws
Framework notified? ( conforming to SWM Rules
2016)( furnish details)
State SWM Strategy & Plan (available
/ not available)
b Institutional Roles and Responsibilities for
Arrangement dealing with MSWM services.

c Governance Implementation of e-governance in

Reforms - ULBs (available / not available)

d ICT based ICT based monitoring of MSWM

Governance operations, services and complaint
redressal (furnish details)

92
9. MSWM Service Level Benchmarks

Indicator Benchmark Before After

implementation implementation
of project(s) of project(s)

1. Household level coverage of SWM services 100%

2. Efficiency of collection of municipal solid 100%
waste
3. Extent of segregation of municipal solid waste 100%
4. Extent of municipal solid waste recovered 80%
5. Extent of scientific disposal of municipal 100%
solid waste
6. Efficiency in redressal of customer complaints 80%
7. Extent of cost recovery in SWM services 100%
8. Efficiency in collection of SWM-related user 90%
charges
-- Notified User Fee for MSWM services
(provide details)

Current MSW Management:

1. Current MSW total generation in TPD (A): ______ Per Capita generation in gms:
TPD= Tonnes per day ______ (Ax106 / P1)
2. Total waste collected (TPD): __________
3. No. of wards & % of wards practicing source segregation:
No of wards % of wards

4. No. of wards & % of wards practicing 100% door to door waste collection:
No of wards % of wards

5. Total quantity transported in TPD to:

Processing Plants SLF

93
 6.  Secondary collection points/Transfer Stations (TS) (only if TS is/ are existing, otherwise
not applicable)

Waste stream Number of TS Capacity of TS (in TPD)

Wet waste
Dry Waste

7. On basis of Waste Characterization, quantity of segregated waste generated (in TPD), of

given waste streams
MSW Waste Stream Quantity in TPD % of MSW
Wet waste
Dry Waste
Sanitary Waste
Domestic Hazardous Waste
Other wastes (Drain Silt
&Inert

C&D Waste Qty in TPD % of MSW

Total C&D Waste generated
(expressed as % of A at row
1 above)

8. Total quantity of MSW currently processed (B) in TPD:

9. Total design capacity* available of all types of processing plants in TPD:
*All existing, under construction, approved and defunct plants (defunct plants that have
not been written off )
Note: This capacity will be equal to or greater than (B)
10. Operation & Maintenance and Recovery of SWM fees Issues
Prepare statement of previous 5 years O&M costs incurred in ULB for O&M and the
collections of SWM use fees and analyses for sustainability of O&M

Assessment of requirement of processing plants/facilities:

Projected waste generation@2025 in TPD:
Per capita generation for calculating waste generation:
A ULBs > 10 lakh population@550 gms/capita:
ULBs 1 lakh -10 lakh (both included) population@450gm/capita:
ULBs <1 lakh population@300gm/capita:

94
 Projected Waste generation streams for year 2025:

Waste stream Fraction in MSW Projected waste % of

(indicative–can be generation in MSW
changed as per actuals in TPD
ULB)
Wet Waste 55%
B Dry Waste 35%
Domestic Hazardous waste Minor
Other Waste(Drain Silt & 10%
Inert )
To SLF (not more than) 20%

Other components of MSW Management

Sanitary Landfill (SLF) (Filling CELL for 5 years only)

Waste sent to SLF restricted to 20% of total Municipal

C
SLF capacity for 5 years duly adding extra volume for daily cover, top
cover etc. ( as per Manual on MSWM) Tonnes/cum/day

D Estimated cost for proposed components as per GAP analysis

Waste Management Total proposed Estimated cost/ Proposed

Component requirement (gap tonne ( per machine estimated cost
projected @2025) for MRSs)
Wet waste processing
Dry waste processing
C&D waste processing
Dumpsite
Remediation
Sanitary Landfill
Transfer Station
Mechanical Road
Sweepers (MRSs)

95
Financing Planning of Fund Required for Addressing the GAPs (Rs. in Crore)
Waste management Item Total ACA State ULB Other
Proposed under Govt. fund Fund
Cost SBM-U Fund (PPP,
2.0 others)
1. For wet waste processing
2. For Dry waste processing
3. For C&D waste processing
4. For Dumpsite Remediation
5. For Sanitary Landfill
6. For Transfer Station
7. For Mechanical Road Sweepers
Grand Total
Items not required/applicable in the particular ULB may be deleted

96
 Module 1: MSW Processing GAP analysis & Action Plan
M1.1 GAP Assessment for 100% Processing of MSW at ULB level

Processing Facility proposals Existing Plants Status of Current GAP

Capacity Capacity- Deficit/ Projected
(TPD)* Surplus @2025
(TPD)

Mixed Waste Processing Facility No new

(continue to be used for either Wet mixed waste
OR Dry Waste) – Data taken for plant will be
assessing capacities allowed
Composting Plants (for WET waste)
Bio-methanation Plants (for WET
waste)
Material Recovery Facilities MRF-
(for DRY waste)
Standalone RDF Plants (for DRY
waste downstream of MRFs)(not part
of composting plants)
Waste to Electricity (RDF based –
only for ULBs > 10 lakh)
Others (describe the nature of
plants, feed stock should be source
segregated waste)
*(Operational/Under Constn. / in Tender Process, Non-Functional good condition )

Explanation for calculating the GAP.

Many ULBs have installed composting plants receiving mass waste, without segregation at
source, but carry out segregation within the process. Such plants shall continue to be utilized
for either wet or dry waste, for full design capacity with segregation at source. It will result in
proposing plants for other waste stream only.
Additional process may be added down the line to process RDF if not already being done in such
plants.

After the GAP analysis, actions need to be taken for preparation of DPRs; Identifying &
earmarking land; documents for tenders etc.

97
M1.2 ULB level Action Plan for achieving 100% scientific MSW Processing

Processing Facility proposals Proposed Plant Estimated Plant

Capacity (TPD) Cost Commissioning
Date
Composting Plants (for WET waste)
Bio-methanation Plants (for WET waste)
Material Recovery Facilities MRF- (for
DRY waste)
Standalone RDF Plants (for DRY waste
downstream of MRFs)(not part of
composting plants)
Waste to Electricity (RDF based – only
for ULBs > 10 lakh)
Others (describe the nature of plants
-feed stock should be source segregated
waste)
TOTAL

Other Proposals part of MSW

Construction of SLF
Construction of TS, if required
(ULBs >5lakh and haulage of fully load-
ed vehicles is > 15Km
TOTALs

M1.3 ULB commitment timelines for Certification under Garbage-free Cities Star Rating

S.No. GFC Star Rating Certification Committed Date

1. 1-Star GFC Rating Certification

2. 3-Star GFC Rating Certification (mandatory before 31.3.2026)

3. 5-Star GFC Rating Certification

These Certifications are beyond the
4. 7-Star GFC Rating Certification mandatory requirement under SBM 2.0.
ULBs are encouraged to get these certifi-
cations.

98
M1.4 State/ UT – Consolidated Financial Action Plan for MSW Processing:
Financials in Rs. Crore

FY 2021-22 FY 2022-23 FY 2023-24 TOTAL
(equal to SBM 2.O SWM
allocation, Processing part
only)
Action Plan
Amount
No. of ULBs All ULBs in the State/ UT
covered* covered in APs by 2023-24
* Detailed ULB-wise, plant-wise Action Plan statement is to be furnished
Action Plan approvals to be obtained by 31.3.2024 for all ULBs

M1.5 State / UT – Consolidated Certification- cum-Implementation Action Plan (only

First time GFC Certifications to be considered)

Certification Before FY FY FY FY FY
SBM 2.O 2021-22 2022-23 2023-24 2024-25 2025-26
No. of ULBs All ULBs to be 1-Star rated by
rated 1-Star 31.3.2023
No. of ULBs
rated 3-Star*
No. of
ULBs with
100% waste
processing
* All ULBs to become 3-Star GFC Rated before 31.3.2026

99
 Module 2: Legacy Waste Dumpsites Remediation Action Plan
M2.1 ULB’s Dumpsite Remediation Plan (applicable only if ULB has an existing dumpsite(s))

Total quantity of existing legacy waste in tonnes

Land occupied by the dumpsite, Acres
Proposed method for remediation*
Action plan for recoverable material
Indicative Uses/ Utilization of Segregated Material
Land to be recovered, Acres (extent of land from which waste is
completely removed)
End uses of remediated dumpsite area
Estimated Cost for Remediation
Most likely date for complete remediation ( not beyond 31.3.2023 for
ULBs < 10 lakhs and 31.3.2024 for ULBs > 10 lakhs)
* to be compliant with extant NGT and Court orders

M2.2 State/ UT– Consolidated Financial Action Plan for Dumpsite Remediation:
Financials in Rs. Crore
FY 2021-22 FY 2022-23 TOTAL (equal to SBM 2.O allocation for
dumpsite remediation for the State / UT)
Action Plan
Amount
No. of ULBs
covered*
All ULBs in the State/ UT
Action Plan approvals to be obtained by 31.3.2022 for all ULBs <10 Lakh and by 31.3.2023 for
all ULBs >10 lakh
* Detailed ULB-wise, dumpsite-wise Action Plan statement is to be furnished

M2.3 State/ UT – Consolidated Dumpsite Remediation Implementation Action Plan

Remediation Before SBM 2.O By 31.7.2022 By 31.3 2023 By 31.3.2024 TOTAL

No. of ULBs
completing
remediation All ULBs in the
State/ UT to com-
plete remediation by
31.3.2024

100
 Module 3: C&D Waste Processing Action Plan (only for 154
non-complying (NCAP cities) and 5-lakh size ULBs)
M3.1 ULBs Gap Assessment for Processing of Construction and Demolition Waste
(Applicable for ULBs > 5 lakh population and/or 154 Non-attainment cities)

Estimated C&D Waste generated @ 50gm/capita of

total Municipal Solid Waste in TPD
Add 25% extra for bulk C & D waste generators,
depositing with ULB
Add 20% over and above
Total C&D waste currently generated in TPD
Existing capacity of C&D waste processing plant
available in TPD
Proposed capacity in TPD for 2025

M3.2 State/ UT – Consolidated Financial Action Plan for C&D Waste Processing:
Financials in Rs. Crore

C&D Waste Processing FY 2021-22 TOTAL (equal to SBM 2.O allocation for C&D
Waste Plants)

Action Plan Amount

Approvals to be obtained by 31.3.2022 for all the
ULBs concerned in one go, thus prioritizing con-
trol of air pollution
Detailed Statement of ULB-
wise C&D waste processing
plant proposals are to be
furnished

M3.3 State/ UT– Consolidated C&D Waste Processing Plants Implementation Action Plan

Setting up Before/ By 31.7.2022 By 31.3.2023 TOTAL

C&D Waste Outside SBM
Processing 2.O
Plants
No. of ULBs
All ULBs > 5lakh + NCAP
ULBs in the State/ UT to
complete the plants by
31.3.2023

101
 Module 4: Mechanical Road Sweepers Action Plan (only for 154
non-complying (NCAP) and 5-lakh size ULBs)
M4.1 Mechanical Road Sweepers (Applicable only for ULBs > 5 lakh population and/or 154
Non-attainment cities) - Assessment for a ULB:

Length of road to be swept daily(Only those roads which are 4-lane

or more lanes)
Detailed calculation of mechanical sweeping required in Lane-KMs
Proposed no. of Machines required to sweep the length
No. of Machines currently operating /existing
Current requirement of machines (nos)

M4.2 State/ UT – Consolidated Financial Action Plan for Mechanical Road Sweepers:
Financials in Rs. Crore
FY 2021-22 TOTAL (equal to SBM 2.O allocation for Mechanical
Road Sweepers)

Action Plan Amount

Approvals to be obtained by 31.3.2022 for all the
ULBs concerned in one go, thus prioritizing control
of air pollution
Detailed Statement of
ULB-wise Mechanical Road
Sweepers proposals are to be
furnished

M4.3 State Government / UT Administration – Consolidated Mechanical Road Sweepers

Implementation Action Plan

Equipping ULBs Before/Outside By 31.7.2022 By 31.3.2023 TOTAL

with Mech. Road SBM 2.O
Sweepers
No. of ULBs

All ULBs > 5lakh + NCAP

ULBs in the State/ UT to com-
plete procurement of MRSs by
31.3.2023

102
STATE/ UT ANNUAL ROADMAP
I. State/ UT Annual Action Plans (Financial)
(Aggregate of action plans mentioned at M1.4, M2.2, M3.2 and M4.2 above)
FY 2021-22 FY 2022-23 FY 2023-24 TOTAL
Sub-Action Plans:
MSW Processing
Dumpsite Remediation
C&D Waste Processing
Mechanical Road
Sweepers
Cumulative Action Plan
TOTAL
(equal to SBM 2.O allocation)
No. of ULBs covered
All ULBs in the State/ UT are to
be covered in Action Plans by FY
2023-24 leaving adequate time
for implementation

II. Roadmap for Deliverables:

MSWM Before SBM By 31.3.2022 By 31.3.2023 By 31.3.2024 By 31.3.2025 By 31.3.2026
compliances 2.O

No. of ULBs with -

100% MSW (All ULBs)
processing
100% Dumpsite (all ULBs ------------- -------------
Remediation concerned)
100% C&D Waste (all ULBs ------------- ------------- -------------
processing concerned)
Mechanical Road (all ULBs ------------- ------------- -------------
Sweeping concerned)

* All ULBs to become 3-Star GFC Rated before 31.3.2026

III. Roadmap for Garbage Free City (GFC) Star Rating Certifications:
Certification Before By By By By By
SBM 2.O 31.3.2022 31.3.2023 31.3.2024 31.3.2025 31.3.2026

No. of ULBs with GFC 3-Star

Certification (mandatory under
SBM 2.0) or higher certification (All ULBs)

103
 ANNEX 3A: CITY SANITATION ACTION PLAN (CSAP):
FOR TOILETS
(As referred in Chapters 2 and 7)
To be filled in by all ULBs
S. No Description Particulars Detailed Remarks
description
A GENERAL INFORMATION
1 Location and Physical aspects
1.a Location Name of the City, District, State
1.b Physical Aspects Municipal Area in sq. km and Class of Town
Number of Wards
Geographical description -Hilly area, river,
Environmental sensitive area etc.
1.c Maps Map depicting administrative boundaries,
roads and railways, water bodies, Important land-
marks etc. (if not available, to be prepared)
Topo-Sheet (ref: Survey of India, Scale - 1:50000)(if
not readily available, get it)
2 Demography and Growth pattern
2.a Population Census data - Latest census data and previous
census data (population projection for 2025, 2040
and 2055)
Slum population
• Population
• Households
• Density
Non slum population
• Population
• Households
• Density
Floating population
• Population per day (if available from
tourism department)
Decadal Population growth rate (in %)
3 Land Use information and Development
3.a Land Use Land use classification in the city–
pattern [Area under residential, commercial,
Institutional, open areas, slums (available / not
available)]
Details of Population and projected growth

3.b Maps Map depicting the existing land use - residential,

commercial, Institutional, slums, green cover,
open land etc. (available / not available)

104
B TECHNICAL INFROMATION: Information regarding Sanitation infrastructure facilities
4 Access to Toilet (Ward-wise information to be made available)
4.a Individual Toilet • Number of Sanitary toilets
• Number of insanitary toilets (single pit,
twin pit, insanitary, dry, pour flush)
• septic tank without soak away
Community toilet • Number of households dependent
• Number and Location of toilet blocks
• Number of seats per block
• Functional status
• Septic tank without soak away

Public toilet and • Number and Location of toilet & urinal

urinals blocks
• Number of seats per block
• Functional status
• Septic tank without soak pit
Open defecation • Location of OD spots
4.b Operation and Notified rates of User charges (Rs)
maintenance • For community toilets
• For public toilets
Responsible agency for O&M [By in-house arrange-
ment or outsourced]
Complaint redressal system
4.c Service Level Access to toilet (% coverage)
Benchmark (100%)

4.d Maps Map depicting the Location of public

and community toilets (if not available,
the same to be depicted)

C INSTITUTIONAL AND GOVERNANCE

5 Institutional framework
5.a Regulatory Whether Municipal Sanitation Bye Laws notify
Framework tariff for sanitation services. (details)
State Sanitation Strategy (available / not
available)
5.b Institutional Roles and Responsibilities for dealing with sani-
Arrangement tation services.
5.c Governance Implementation of e-governance in ULBs (avail-
and Reforms - able / not available)

105
D CAPACITY ENHANCEMENT:
6 Capacity Management
6.a Human Resource Details of the personnel engaged in sanitation
Development services along with roles and responsibilities.
Outsourcing of staff and services (available / not
available)
E GAP ANALYSIS:
7.a Analyze the projected requirement of sanitation
infrastructure/facilities in 2025,
7.b Identify the available infrastructure in good
condition
7.c Analyze the gap in various areas and suitably club
as part of a project/DPR

• IHHL/CT/PT/Urinals

Funding requirement
Total fund re- Central share State share ULB share Others (pl spec-
quired ify)

106
 ANNEX 3B: CITY SANITATION ACTION PLAN (CSAP): FOR
USED WATER MANAGEMENT
(As referred in Chapters 2 and 7)
(To be filled in only for Cities below 1 Lakh Population, as referred in Chapters 2 and 6)
S.No. Description Particulars Detailed Remarks
description
A GENERAL INFORMATION
1 Location and Physical aspects
1.a Location Name of the City, District, State

1.b Physical Municipal Area in sq. km and Class of Town

Aspects
Number of Wards

Geographical description -Hilly area, river,

Environmental sensitive area etc.
1.c Maps Map depicting administrative boundaries,
roads and railways, water bodies, Important
landmarks etc. (if not available, to be prepared)
Topo-Sheet (ref: Survey of India, Scale - 1:50000)
(if not readily available, get it)
2 Demography and Growth pattern
2.a Population Census data - Latest census data and previous
census data (population projection for 2025,
2040 and 2055)
Slum population
• Population
• Households
• Density
Non slum population
• Population
• Households
• Density
Floating population
• Population per day (if available from
tourism department)
Decadal Population growth rate (in %)

3 Land Use information and Development

107
3.a Land Use Land use classification in the city–
pattern [Area under residential, commercial, Institu-
tional, open areas, slums (available / not avail-
able)]
Details of Population and projected growth

3.b Maps Map depicting the existing land use - residential,

commercial, Institutional, slums, green cover,
open land etc. (available / not available)
B TECHNICAL INFROMATION: Information regarding Used water infrastructure facilities

4 Details of existing sewage infrastructure

4.a Brief description of existing sewage infrastructure in
the town:
(i) TPs
(ii) FSTPs
(iii) Existing sewers
(iv) Drains
(v) Number of cesspool tankers (govt./private)
(vi) Funding Agencies & amount
5 Sewage Management
5.a Sewage • Estimated sewage generation (in MLD
Generation for 2025. 2040, 2055)
5.b Collection and NETWORK COVERAGE
Conveyance • Present population covered with sewer-
age network
• Present population uncovered with sew-
erage network
SEPTAGE
• Status of scheduled desludging (by ULB/
Licensed operator)
Drainage
• Number of drains with length & material
of construction etc. (width more than
75 cm) carrying sewage into the surface
water body or open land
• Status of drains with or above 75 cm
width (covered/uncovered)
• Number of outfall locations along with
estimated quantity of sewage (dry weath-
er) being discharged into surface water
body or open land
Outfall location
• Mention the location of outfall points
(river/ Natural drain/surface water body/
open land)

108
5.c Treatment Used water treatment (including cotreatment)
(Septage, Used –
water) Are the used water treatment facility available
(yes/no)
If ‘yes’
• Treatment technology and Capacity
(MLD)
• Current capacity utilization–under/over
(MLD)
• Quantity of used water treated (MLD)
• Quantity of septage co-treated (KLD)
• Reuse (treated used water, sludge, biogas)
Information along with respective quanti-
ty
Septage treatment
Are the septage treatment facility available
(yes/No) – If ‘yes’
• Quantity of septage to be treated (KLD)
• Treatment technology and Capacity
(KLD)
• Current utilization - under/over (KLD)
• Reuse (treated used water, sludge, biogas)
Information along with respective quanti-
ty
5.d Operation and For existing septage collection, conveyance and
Maintenance treatment facility
• Responsible agency
• User charges for desludging, conveyance
and disposal per household (Rs)
• O&M cost for the treatment facility (Rs)
• Cost recovery (%)
For existing used water collection, conveyance
and treatment facility
• Responsible agency
• Household sanitation tariff – Monthly
(Rs)
• Conservancy tax as part of property tax
• O&M cost for the conveyance and treat-
ment facility (Rs)
• Cost recovery (%)

109
5.e Service Level Indicators Benchmark Before After the
Benchmark - implemen- implemen-
Present tation tation of
of project project
Coverage of 100%
Sewerage
Network
Collection 100%
efficiency
of Sewerage
Network
Adequacy of 100%
Sewage
Treatment
Capacity
Quality 100%
of sewage
treatment
Extent of Reuse 20%
and
Recycling of
Sewage
Extent of cost 100%
recovery
in sewage/
used water
management
Efficiency in 80%
redressal
of customer
complaints
Efficiency in 90%
Collection
of sewage / used
water
Charges
Access to toilets 100%

Scheduled 100%
desludging
Notified tariff
for desludging

5.f Maps Map depicting the coverage of existing sewer

network coverage and onsite system
Access to toilets
Scheduled desludging
Notified tariff for desludging
C INSTITUTIONAL AND GOVERNANCE
6 Institutional framework

110
 6.a Regulatory Whether Municipal Sanitation Bye Laws notify
Framework tariff for sanitation/sewage services (details)

State Sanitation Strategy (available / not available)

6.b Institutional Roles and Responsibilities for dealing with sani-

Arrangement tation/ sewage services.
6.c Governance and Implementation of e-governance in ULBs (avail-
Reforms - able / not available)
D CAPACITY ENHANCEMENT:
7 Capacity Management

7.a Human Resource Details of the personnel engaged in sanitation

Development services along with roles and responsibilities.
Outsourcing of staff and services (available / not
available)
E GAP ANALYSIS:
8.a Analyze the projected requirement of used water
infrastructure/facilities in 2025,
8.b Identify the available infrastructure in good con-
dition
8.c Analyze the gap in various areas and suitably club
as part of a project/DPR
• Sewer network
• Septage conveyance
• STP cum FSTP
• Recycle and reuse potential

F CONCLUSION On above lines identify various DPRs/ plan for

projects related to
• I&D and STP cum FSTP
• Sewer network
• Storm water drainage system
• Recycle and reuse projects
• Gap in human resources for execution and
O&M etc.

Funding requirement
Total fund Central share State share ULB share Others (pl
required specify)

Roadmap for achieving Mission outcomes

Target/Year 2021-22 2022-23 2023-24 2024-25 2025-26 Remarks

Cities ODF++
Cities Water+

111
 ANNEX 4: STATEWISE ALLOCATION OF FUNDS
(As referred in Chapter 4)
For toilet construction and SWM components, the allocation of funds has been done on the basis
of weighted average of urban population of State/ UT to total urban population of statutory towns,
and area of State to total area of country. For Used water management, the allocation of funds has
been done on the basis of total population of < 1 lakh ULBs in State / UT to total population of <
1 lakh ULBs in the country. All population figures are based on Census 2011 figures.

S. No. Name of State/ UT Central share allocation (₹ in crores) for:

Toilet construction Used water Solid IEC CB

Manage- Waste
ment Manage-
ment
Floating State
fund allocation
1. ANDAMAN AND 0.5 0.0 5.5 1.7 0.9
NICOBAR ISLANDS
2. ANDHRA PRADESH 47.1 694.1 458.1 142.4 71.6
3. ARUNACHAL 1.0 79.3 33.2 10.3 5.2
PRADESH
4. ASSAM 14.2 315.7 118.3 36.8 18.5
5. BIHAR 37.9 666.5 341.1 106.0 53.3
6. CHANDIGARH 3.3 0.0 28.5 8.9 4.5
7. CHHATTISGARH 19.1 414.6 200.1 62.2 31.3
8. DADRA AND 1.1 23.1 4.8 1.5 0.7
NAGAR HAVELI &
DAMAN and DIU
9. DELHI 52.8 0.0 436.1 135.6 68.1
10. GOA 2.9 56.9 12.3 3.8 1.9
11. GUJARAT 83.0 806.9 701.4 218.0 109.6
12. HARYANA 28.5 284.4 226.9 70.5 35.4
13. HIMACHAL 2.2 101.0 36.5 11.3 5.7
PRADESH
14. JAMMU & KASHMIR 10.3 226.4 131.7 40.9 20.6
15. JHARKHAND 25.6 236.8 174.9 54.4 27.3
16. KARNATAKA 76.1 1,128.6 709.3 220.5 110.8
17. KERALA 51.4 521.7 205.8 64.0 32.2
18. LADAKH 0.7 34.1 19.0 5.9 3.0
19. MADHYA PRADESH 64.7 1,229.5 617.5 192.0 96.5

112
20. MAHARASHTRA IHHL/CT/ 163.8 1,484.8 1,438.1 447.1 224.7
PT/Urinals
21. MANIPUR 2.5 58.7 23.9 7.4 3.7
22. MEGHALAYA 1.9 40.8 16.8 5.2 2.6
23. MIZORAM 1.8 48.1 22.2 6.9 3.5
24. NAGALAND 1.8 60.3 19.0 5.9 3.0
25. ODISHA 22.6 491.0 209.8 65.2 32.8
26. PUDUCHERRY 2.7 25.5 20.4 6.3 3.2
27. PUNJAB 33.5 589.0 294.2 91.5 46.0
28. RAJASTHAN 54.9 916.1 541.8 168.4 84.6
29. SIKKIM 0.5 9.8 6.2 1.9 1.0
30. TAMIL NADU 112.5 1,999.7 807.4 251.0 126.1
31. TELANGANA 43.9 463.1 381.9 118.7 59.7
32. TRIPURA 3.1 48.4 23.0 7.2 3.6
33. UTTAR PRADESH 143.4 2,117.2 1,235.9 384.2 193.1
34. UTTARAKHAND 9.8 203.0 89.0 27.7 13.9
35. WEST BENGAL 93.8 507.9 577.7 179.6 90.3
RETAINED AT - 790.2 782.4
MOHUA
TOTAL 405 1,215 15,883 10,168 3,951 2,371

113
 ANNEX 5: OUTPUT-OUTCOME INDICATORS
(As referred in Chapter 10)

Outputs (2021-26) Outcomes (2021-26)

Output Indicator(s) Target Year-wise Out- Indica- Target Year-wise Target
Target come tor (s)
1. Sustainable Sanitation
1.1 Total number Number of Y1: ODF+ Total Number Y1:
Construction of CT/PT CT/PT con- Status number of Cities/
of Community constructed structed Y2: (All cities of Cities/ towns
Toilets/ Public declared towns declared
Y3:
Toilets ODF+) declared ODF+ in
(2,70,000 Y4: ODF+ the country Y2:
seats)
Y5:
1.2 Total number Number of Y1:
Construction of Urinals Urinals Con-
of Urinals Constructed structed Y2: Y3:
(50,000 nos.) Y3:
Y4:
Y5: Y4:
1.3 Total number Number of Y1:
Construction of IHHL IHHL Con-
of IHHL constructed structed Y2:
(50,000 nos.) Y3: Y5:
Y4:
Y5:
2. Solid Waste Management
2.1 Total number Number of Y1: Garbage Total Number Y1:
Upgradation of cities with cities with Free Rat- number of Cities/
of system of upgraded upgraded Y2: ings for of Cities/ Towns
Segregation, segregation, segregation, the Cities Towns Declared at
collection and collection collection Y3: (All Declared least 3 star
transportation and transpor- and trans- cities) at least 3 rated
(All Cities) tation system portation Y4: star rated
system /
number Y5:
of wards
covered by
100% source
segregation

2.2 Total number Number Y1: Y2:

Construction of Cities of Cities
of Material with MRFs with MRFs Y2:
Recycling installed installed Y3:
Facilities
(MRFs) Y4:
(All Cities)
Y5:

114
2.3 Scientific Number of Y1:
Processing of Processing of cities with
Waste (dry and Waste gener- 100% scien- Y2:
wet waste) ated in all the tific process- Y3:
(All Cities) cities ing of waste
/ quantity Y4:
(tonnes
per day) of Y5:
generated
waste being
scientifically
processed
2.4 Scientific Number of Y1: Y3:
Processing of Processing of Non-At-
Construction C&D waste tainment Y2:
and in Non- Cities with Y3:
Demolition Attainment Scientific
Waste Cities Processing Y4:
(Non- of C&D
Attainment Waste / Y5:
Cities quantity
and other (Tonnes
cities with per day) of
population C&D waste
of 5 lakh and processing
above) for which
plants com-
missioned
2.5 (a) Biomining Number of Y1: Y4:
Biomining and of waste from Cities with
Capping of dumpsites of biomining Y2:
Dumpsites all cities. of waste / Y3:
(>10 Lakh Quantum
Population (in lakh Y4:
Cities) tonnes) of
waste reme- Y5:
diated in
dumpsites
(b)Biomining Number of Y1:
and Capping Cities with
of dumpsites 10 lakh & Y2:
in Cities with above pop- Y3:
10 lakh & ulation with
above popu- Capping of Y4:
lation Dumpsites
/ Quantum Y5:
(in lakh
tonnes) of
waste reme-
diated in
dumpsites
2.6 Mecha- Number Y1:       Y5:
Mechanized nized road of Non-
Road Sweeping sweeping in Attainment Y2:
(Non-Attain- Non-Attain- cities with Y3:
ment Cities ment cities Mechanized
and other road Y4:
cities with sweeping.
population Y5:
of 5 lakh and
above)

115
1. Used water Management (only for cities with population of below 1 lakh)
3.1 Installation of Number Y1: ODF++ Total Number of
Installation STPs/FSTPs of cities Status number Cities
of Sewage in cities with less Y2: All Class of Cities
Treatment with less than 1 lakh II cities ODF++
Plants (STPs/ than 1 lakh population Y3: and be- ODF++
FSTPs) population. having low Wate
installed Y4: Water+
STPs/FSTPs and
Y5: Water+
Status
(in 50%
of Class-
II and
below
cities)
3.2 Provision of Number of Y1: Y1:
Procurement Scheduled cities of less ODF+
and O&M of cleaning of than 1 lakh Y2: +
Septic Tank septic tanks popula- Y1:
Cleaning in all the tion with Y3: Water+
Vehicles cities of less provision of +
than 1 lakh scheduled Y4: Y2:
population cleaning of ODF+
septic tanks Y5: +
Y2:
3.3 Improve- Total Total STPs Y1 Water+
ment of Sewerage capacity to +
Sewerage and Treatment be achieved
Septage Man- plants (STPs) in five years Y2 Y3:
agement in capacity add- ODF+
Y3 +
cities with less ed/installed
than 1 lakh Y4 Y3:
Population Water+
Y5 +

Total FSSM Total FSTPs Y1 Y4:

Capacity add- capacity to ODF+
ed/installed be achieved Y2 +
in five years Y4:
Water+
+
Y3 Y5:
ODF+
Y4 +
Y5 Y5:
Water+
+

116
4. IEC and Campaigns Cover 100% Y1: Aware- Num- Cover Y1:
Capacity on Radio, TV, population ness gen- ber of approx.
Building Social Media, in Urban Y2: eration citizens 30% people Y2:
and e-learn- Area and be- partic- connected
ing training havioural ipated with GTL,
workshops change in Star Swachhata
Y3: vis-à-vis Rating App, Y3:
impor- for GFC, Helpline,
tance of Swachh Swachh
Y4: hygiene Manch, Manch. Y4:
and san- Swach-
itation hata App
in public Down-
Y5: health. loads Y5:
The
outcome
is not
quanti-
fiable,
however,
effective
commu-
nication
and
aware-
ness
would
lead to
greater
public
partic-
ipation
and
citizen
involve-
ment in
creating
garbage
free and
Open
Defeca-
tion Free
cities,
and
ultimate-
ly, make
Swachh
Bharat
Mission
into
a ‘jan
andolan’.
100%
popula-
tion sen-
sitized
about the
Mission

117
 Number of Number Y1: Improve- Number Cover all Y1:
Workshops of ULBs ment in of ULB ULB offi-
conduct- covered with Y2: skills, officials cials Y2:
ed such as Capacity Y3: knowl- trained Y3:
Regional/ Building edge and
National level Y4: capaci- Y4:
Workshops, (All cities) ties, lead-
Star Rating Y5: ership Y5:
Garbage develop-
free proto- ment and
col, NIUA Y2: change
workshops man-
on Sanitation Y3: agement
and SWM, compe-
etc. Y4: tencies
Y5: devel-
oped
of ULB
officials
connect-
ed with
imple-
menta-
tion of
Mission,
through
Work-
shops,
Sem-
inars,
Train-
ings, etc.

118
 ANNEX 6: CHECKLIST FOR PROPOSAL PREPARATION
(As referred in Chapter 6,7)
Check List for Scrutiny for Solid Waste Management Projects seeking funding from Swachh
Bharat Mission (Urban) 2.0

1. Name of the Project:

2. Name of the ULB, District, State/UT:
3. No. of wards of the ULB:
4. Present Status of SWM:
a. MSW generation in TPD:
b. Per capita waste generation:
c. % of wards practising source segregation:
d. % of wards practising door to door collection:
e. Quantity of MSW being processed in TPD:
f. % of waste being processed:
g. % of waste dumped /landfilled

5. Waste Quantification with the waste streams of the current year records
Waste streams Current year (TPD) % of MSW
Wet Waste
Dry Waste
Sanitary Waste 
Domestic Hazardous Waste
Other Waste(Drain Silt & Inert )

6. Details of existing/on-going/proposed scheme in the project area (Please enter brief details project wise)
7. Details of existing design capacity of processing facilities (including under construction, tendered, non-
functional)
Waste Processing Unit Exiting Design Capacity
Composting Plants
Bio-methanation Plants

Material Recovery facility

Material Recovery facility with RDF

Waste to Electricity

8. Population Details
2011 Census Current Year 2021 Projected 2025

9. Implementing Agency:

119
10. Operating Agency:

11. City Sanitation Plan (CSP) status: Approved/Not approved

12. Recycling agencies whether/ which have in partnership with ULBs etc. (brief details to be mentioned )

13. Status of Solid Waste Management Service Level Benchmarks

S. No. Indicator Unit Baseline be- Reliability of After Reliability of

fore project measurement project measurement
1 Household level %
coverage of SWM
services
2 Efficiency of %
collection of
municipal solid
waste
3 Extent of %
segregation of
municipal solid
waste
4 Extent of %
municipal solid
waste recovered
5 Extent of scientific %
disposal of solid
waste
6 Efficiency %
in redressal
of customer
complaints
7 Cost recovery of %
SWM services
8 Efficiency in %
collection of
charges

For Integrated Solid Waste Management

14. Per capita waste generation :

ULBs > 10 lakh population@550 gm/capita:
ULBs 1 lakh -10 lakh (both included) population@450gm/capita:
ULBs <1 lakh population@300gm/capita:

15. Projected Quantity of Waste Generation for 2025 in TPD as per waste/capita:
TOTAL:

120
16. Projected Waste generation streams for year 2025:

Waste stream Fraction Proposed waste generation in % of MSW

TPD
Wet Waste 55%
Dry Waste 35%
Domestic Hazardous waste Minor
Other Waste(Drain Silt & Inert ) 10%
To SLF 20%

17. Details of Proposed Components

a. Proposed capacity of processing facilities for Integrated Municipal Solid Waste Management
(as applicable):
Waste Processing Unit Exiting Design Capacity (inclusive of the Required
under construction/ tendered/non-func- Capacity
tional /approved units )
Composting Plants
Bio-methanation Plants
Material Recovery facility with RDF
Waste to Electricity

b. Transfer Stations ( applicable only for ULBs with >5 lakh population)
Existing capacity in (TPD) Proposed Capacity in (TPD)
Wet Waste Dry Waste Wet Waste Dry Waste

c. Sanitary Landfill (SLF)

Proposed quantity of waste sent to SLF (restricted to 20% of total MSW) in
TPD
Proposed capacity of SLF (Tonnes/Cum/day)
Proposed design Year of SLF -5 years tenure
d. Dumpsite Remediation(applicable only if Dumpsite is existing)
Total quantity of existing legacy waste
Details of Proposed method for remediation
Cost of per tonne of waste remediation proposed
End uses of remediated dumpsite area
Indicative Uses/ Utilization of Segregated Material
e. Construction and Demolition Waste Management (applicable only for ULBs >5 lakh and
NCAP cities)
C&D waste generation in TPD
(restricted to 50gm/capita of total MSW generated)
C&D waste generation (Bulk waste generators) (@ 25% of the
total C&D waste generation)+20% extra in TPD
Total Processing Capacity proposed in (TPD)

121
 f. Mechanical Road Sweepers (applicable only for ULBs >5 lakh and NCAP cities) * Rate of
mechanical sweeping 80 Km-Lane per Shift
Proposed length of Road to be swept/day (only 4 or more lane roads)
Detailed calculation of mechanical sweeping required in Lane-KMs (please attach)
Proposed no. of Machines required to sweep the length
No. of Machines currently operating /existing
Current requirement of machines (nos)
*All mechanical sweepers are to be procured from GEM portal or centralized State agency.
18. Estimated Cost-Abstract:
Estimated cost Per tonne cost as per Estimate
(Cost to be furnished for the proposed components )

19. Outcomes of the project:

Door to door collection Source segregation (% Processing of waste(% of
service (% of wards) of wards) total MSW generated)
Proposed

20. Operation & Maintenance cost and revenue generation details (O & M Framework – existing & pro-
posed)
User charges (in Rs. Per MT)
Existing Proposed
Residential
Commercial
Institutions
Industries
Existing (average of last 5 years) Proposed
Annual O & M cost (Rs. in lakhs)*
Annual Revenue generation (Rs. in lakhs)
*Detailed proposed Annual O&M cost to be attached

21. Land Acquisition:

(a) Whether entire land required for all components of the project in possession of the Implementing
Agency:
(b) If not, time required for acquiring land:
(c) Whether Right of Way required from other Government Agencies such as Railways, Defence and
State Departments.
(d) Whether Resettlement and Rehabilitation involved? If yes, whether R&R project/plan approved
and funds allocated?
22. Whether the required Statutory clearances ( to be identified) have been obtained – yes/no

122
Certificate (to be furnished by ULB/ State officials):
Certified that the facts and figures mentioned have been duly verified and found to be correct
Signatures of responsible (Officer 1/ULB) (Officer 2/ULB) (Officer 3/State)
officers

Check List for Preparation of Sewerage and Faecal Sludge & Septage Management (FSM)
DPR seeking funding under Swachh Bharat Mission (Urban) 2.0
S.No. Description Remarks
1. Introduction
i. Background (Description of SBM 2.0, State and City)
ii. Location and connectivity of City
iii. Temperature, Rainfall and climate details of the city
iv. Topography and natural resources
v. Soil strata
vi. Depth of water level
Socio economic conditions:
S.no. Census Year Population Decadal growth rate
vii.

Objectives of the project ( describe the goals of SBM 2.0 which are targeted through
viii. proposed project)
ix. Structure of the report indicating contents/chapters
2. Existing Infrastructure of the town
Status of water supply in the town ( describe the coverage, supply hours, quality, supply
i. rate etc.)
Status of sewerage system of city ( describe the existing sewerage zones, existing infra-
ii. structure etc.)
Status of existing drainage system of the city ( describe the number and capacity of the
iii. drains, outfall location etc.)
iv. City road network
Details of important surface water bodies, rivers natural drains etc. (intended recipient of
v. sewage)
3. Population Projection and sewage generation
i. Population projection (for base-2025, Intermediate-2040,and ultimate-2055 year)
ii. Ward wise population projections
iii. Water demand
iv. Sewage generation
4. Gap Analysis and prioritization
i. Necessity of the project
ii. Population covered under this project
iii. Water demand and sewage generation of the project area

123
iv. Key map of project area within ULB map
5. Proposed project components
i. Sewerage System and its components (DPR should contain the following)
• Zoning under the project area
• Proposed sewerage network (summary of pipes including length, material, dia
etc.)
• STP – design, capacity, technology, design year, input and output parameters,
please mention if implementation in modules is considered) 36
• Details of Sewage pumping station, if any
• Length of trunk sewer
• Provision of reuse and recycle of treated used water
• Life cycle cost assessment of treatment plant
ii. Faecal sludge and septage management components
• Population covered under FSM component
• STP cum FSTP – design scheme, capacity, technology, design year, input and
output parameters, please mention if implementation in modules is
considered)
• Provision of reuse and recycle of treated used water
• Number of cesspool tankers proposed along with desludging schedule
iii. Interception & diversion works and Strengthening of drainage system
• Proposed length of drains (having width more than 75 cm) identified for
strengthening and improvement
• Methodology for identification
• Number and capacity of the drains identified to be tapped
• Details of pumping arrangement, if any
• Details of outfall locations which are covered under this project
• Details treatment facility if proposed separately
6. Operation and Maintenance
i. General
O&M components
• Direct manpower cost
• Direct electricity/energy cost
ii. • Direct chemical cost
• Direct expenses on repairs of STP/FSTP/Pumps/sewer conveyance and others.
• Direct cost on mechanical devices
Operation & Maintenance cost and revenue generation details (O & M Framework –
existing & proposed)
Sewerage Tariff (in Rs.)
Existing Proposed
Residential
Commercial
Institutions
iii.
Industries
Please specify whether it is included as conservancy tax within property tax.
Existing (average of Proposed
last 5 years)
Annual O & M cost (Rs. in lakhs)
Annual Revenue received (Rs.in lakhs)

124
 Please specify in case of desludging of septic tanks.
User fee (in Rs.)
Existing Proposed
By ULB
By Private operator
Service level benchmarking
Indicators Benchmark Before After the
implementation implementation
of project of project
Coverage of 100%
Sewerage Network
Collection efficiency of 100%
Sewerage Network
Adequacy of Sewage 100%
Treatment Capacity
Quality of sewage treatment 100%

Extent of Reuse and 20%

iv. Recycling of Sewage
Extent of cost 100%
recovery in sewage/ used
water management
Efficiency in redressal 80%
of customer complaints
Efficiency in Collection 90%
of sewage / used water
Charges
Access to toilets 100%

Scheduled desludging 100%

Notified tariff for desludging

7. Environmental Assessment of the project

i. Environmental compliance requirements

ii. Applicable legislations

iii. Identified environmental impacts from the project

iv. Mitigation and enhancement measures

v. Environmental budgetary provision

vi. conclusion

125
8. Training and Institutional

i. Proposed capacity building works under the project

ii. Details of Institutional framework, if proposed
9. Implementation schedule
10. Statutory permissions/ Clearances
11. Cost Estimates
Cost basis for proposed works (component-wise) ( as far as possible State schedule of rate
i. are to be considered)
ii. O&M cost
iii. Provisional sum
iv. Cost for environmental and social management
v. Cost for capacity building works
vi Per Capita Cost(overall &component-wise)

126
 ANNEX 7: IEC ACTION PLAN
(As referred in Chapter 8)
1. City Profile  
1   ame of the ULB: 
N
2  Name of the District, State/ UT: 
3  No. of Municipal Zones in City: 
4  No. of wards in the ULB: 
5  Population & Households in the ULB as per 2011 Census: 
Population  Households 
     

6   Population & Households in the ULB as per current scenario: 

Population  Households 
     

7   Projected Population & Households in the ULB @2025 

Population  Households 
    
 
2. Proposed IEC and Behavior Change interventions by the ULB  

Proposed IEC initiatives  

Key themes/messages of Details of the Target Expected outcomes/  Timeline
the Mission amplified activities undertaken  audience   desired behavior
through the initiatives   (including communication change   
materials developed and  
communication platforms
used)  
1   SWM (Source Advertisements in local print      
Segregation, Home and electronic media  
Composting etc) /
Waste Water Reuse
etc
2    Running radio jingles on the      
local FM/community radios  
3    Swaczhhagrahis conducting      
meetings with the ward
members (specify number of
meetings) 
4    Swacchata Captains facilitating      
meetings with key opinion
influencers (specify details of
influencers engaged) 

127
 5    Workshops for engaging school      
children (specify the number of
locations) 
6    Communication collaterals put      
up at strategic locations across
the ward (specify the number of
locations)  
Proposed Initiatives for citizen engagement  
Number of Swacchata leaders and Swacchagrahis    
identified for formal nomination 
Number of Citizen Sanitation Committees proposed to be  
set up 
 
3. Financial overview  
S. No  Description of the Tentative ACA under State Govt. ULB Funds  Other Funds
activity   expenditure  SBM-U 2.0  Funds  (PPP, others) 
(in `) 
1  Development of          
outdoor collaterals  
2  Advertisements in          
print, electronic
media and FM/
community radios  
3  Monthly work-          
shops/events with
local community
members and
representatives  
4  Other activities            
Total tentative expenditure            
(in `) 

128
 ANNEX 8: CAPACITY BUILDING ACTION PLAN
(As referred in Chapter 9)

1. City Profile
Name of the ULB:
Name of the District, State/ UT:
No. of Municipal Zones in City:
No. of wards in the ULB:
Population & Households in the ULB as per 2011 Census:
Population Households

Population & Households in the ULB as per current scenario:

Population Households

Projected Population & Households in the ULB @2025

Population Households

2. Training for Capacity Building of identified Stakeholders

S. No Identified Stakeholders Total Number Areas for Training
1. Municipal Officials

Technical staffs/PHE officials

NGOs, Educational and other institutes identified

Institutes identified for conducting CB Training

Master Trainers Identified for conducting CB Training

activities

Before beginning with trainings, ULBs are to conduct a Training Needs Analysis to identify relevant
gaps and design appropriate programs and modules for imparting the training.
ULBs are to attach the following details in the CB Action Plan:
1. Quarterly training calendar carrying a description of activities as well as targeted groups
2. Training plan to also detail method of delivery of training (virtual, in person, e-learning, etc)
3. Monitoring and Evaluation Framework
4. Name and contact details of stakeholders who will attend the training

129
3. Training for Skill Development of the identified stakeholders
S. No Identified Stakeholders Total Num- Areas for Training
ber
Sanitation workers and SafaiMitras
identified for Skill Development trainings
Training Institutes identified for
conducting Skill Development trainings
Master Trainers identified for conducting
Skill Development trainings
Before beginning with trainings, ULBs are to conduct a Skills Gap Analysis to identify relevant
gaps and skill needs to design appropriate modules for imparting the training.
ULBs are to attach the following details in the CB Action Plan:
1. Quarterly training calendar carrying a description of activities as well as targeted
groups
2. Training plan to also detail method of delivery of training (virtual or in person)
3. Monitoring and Evaluation Framework

4. Financial Overview
S. No. Activities to Tentative CA State ULB Other
be Conducted Expenditure under Govt. Funds Funds
(Representative List) (in `) SBM-U Funds (PPP,
2.0 others)
1 Training Needs Analysis
2 Trainings for Municipal
Officials
3 Trainings for Technical/
PHE Officials
4 Trainings for NGOs/
CSOs
5 Skills Gap Analysis
6 Trainings for sanitation
workers and SafaiMitras
7 Development of
Manuals/documentation
Tentative Total Expenditure (in
`)

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 ANNEX 9: FEATURES OF ASPIRATIONAL TOILETS
(As referred in Chapter 5)

Features of aspirational toilets

All toilet seats and urinals clean and usable at all times
Wash basin(s) clean and usable at all times
Availability of water
Adequate ventilation facility (vents, slanted glass slats and/or exhaust fan)
Premises are well lit at all times, both within and outside, with each seat having its own light
point, and all light points functional
Functional bolting arrangements on all doors
Untreated faecal sludge/septage and sewage from the toilet is not discharged and/or dumped in
drains, open areas or water bodies
Toilet floor is swept and mopped at all times
Mirrors, if available, are clean and polished
Available and regularly cleaned (covered) litter bins, with bins available with each toilet seat
Available and operational soap/soap dispenser
Usable taps and fittings, with no leakage OR water tank in or outside the structure with water
available in it at all times during opening hours
Gender-segregated, distinct entrances for males and females, if both facilities available in single
block
Entrance/ accessibility (like ramp, stairs) to toilet block is barrier free, including those for spe-
cially abled persons
Premises are visible to passersby, with clear signage, and the area within 3m from each direction
of the structure is not encroached by unauthorized construction and vendors
Staff is provided with necessary supplies of consumables, cleaning equipment, protective gear
and inventory, and there is no stock out for longer than 24 hours
Roster being maintained for regular cleaning and maintenance and a caretaker is on duty at all
times during open hours
Public/Community Toilet is visible on Google Maps toilet locator as ‘SBM Toilet’
Name and contact details of the following are displayed prominently - Supervisor, Supervisor’s
agency and area Sanitary Inspector(Contact number will be checked whether it is working or
not)

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Complaint registration and redressal mechanism (Swachhata App, Swachhata helpline 1969) is
in place and is functional, with all complaints, maintenance issues or incidents resolved within
24 hours of registration
Air freshener applied
Walls and floors are clean and stain / graffiti free
Low height toilets/Indian toilets and basins for children
Plants / shrubs in the vicinity of toilet complex are well maintained
Space earmarked for advertisement for revenue generation
Hand dryer / paper napkin available
Ladies’ toilets have vending machine for sanitary napkins
Incinerator facility available for disposal of used sanitary napkins for toilet having > 10 seats
and also to the toilets adjacent to women college and hostels
Toilet identification number, name of ULB under which jurisdiction toilet is covered, ward
number and maintenance authority prominently displayed for each toilet block
SMS based feedback with number displayed on which SMS has to be sent
Bathing facility available

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 ANNEX 10: BASIS OF COSTING FOR SWM COMPONENTS, CT/
PTs and USED WATER COMPONENTS
(As referred in Chapter 4)

Costing for Solid Waste Management

S.No Component Nos/ Unit Cost Total Central State/ULB Private

Population Cost Rs Share Share Share
in Crore

Solid Waste
Management (through
MRF, transfer stations,
processing facilities,
Rs 605/
1. remediation of legacy 42.86 Crores 25930 16336 7675 1919
Capita
waste dumpsites
through Biomining &
Scientific Landfilling,
etc).

Rs 35/
Capita
C&D Waste (Rs 3.5
2. 17.14 Crores 600 378 111 111
Processing Crore/10
Lakh Pop-
ulation)

Rs 55
Mechanised Sweeping
Total of 816 lakh per
3. for combating air 449 283 166 0
machines machine
pollution
(average)

Collection &
transportation
Rs 300/
4. including 42.86 Crores 12858 0 2572 10286
capita
modernization of
existing system.

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 Cost Estimate of SWM requirements proposed under SBM 2.0 (Aggregated for all ULBs)

Qty,TPD Rate Unit Amount

I. MSW Treatment Plants Rs.Crore Rs.Crore
a. Compost Plants 30658.38
say 30,700.00 11.50 100 tpd 3,531
b. BioMethanation Plants 15,063.96
say 15,100 18.00 100 tpd 2,718
c. MRF-cum-RDF Plants 45,152.98
say 45,200 8.50 100 tpd 3,842
WtE Plants (RDF based)(Elec-
d. tricity) 9,647.23
say 9,700 18.00 100 tpd 1,746
Subtotal 11,837
II. SLF facilities for all ULBs 40,938.05
say 41,000 6.50 100 tpd 2,665
III. Transfer Stations for ULBs> 5lakh population
120358.63 TPD 40% 48,143.45
say 48,200 4.50 100 tpd 2,169
V. C&D Waste management in all 102 NA cities + remaining 5
lakh cities
10409 say 10,000 6.00 100 tpd 600
VI. Dumpsites remediation in all ULBs- 3
Categories
a >10 Lakh 754 Lakh MT 754 550.00 Per MT 4147
b 1-10 lakh 519 Lakh MT 519 550.00 Per MT 2855
c <1 lakh 400 Lakh MT 400 550.00 Per MT 2200
Subtotal 9,202
TOTAL 26,472
Contingencies & rounding off (0.22%) 58
GRAND TOTAL 26,530
Rupees Twenty- Six thousand Five hundred Thirty Crore only

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Costing calculations for CT/PTs:
The following section provides estimate of a 5 seat PT prepared by M/s Sulabh International which
has constructed and running thousands of PTs across the country. The estimate was prepared
for Bareilly Nagar Nigam in UP in FY 2019-20 following Schedule of Rates for FY 2018-19.
Considering even one year cost escalation @6%, per seat cost works out to approx Rs 1.69 lakh.
This justifies the cost of Rs 1.5 lakh per seat considered for Mission period 2021-2026.

Cost of 5 seat PT complex (2018-19 rate) = Rs 7,96,515

Cost escalation for one year @ 6% per annum = Rs 8,44,306
Cost per seat of PT/CT = Rs 1.69 lakh
This justifies the cost per seat adopted at Rs 1.5 lakh.

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Costing calculations for Used water management
The Central share (as per eligible funding pattern) for STPs and I&D drains, for each notified
town in the State/UT, will be governed by the following maximum per capita allocations:

Class of town Maximum limit of per capita allocation for STP and I&D
(including Central share + State/UT/ULB share)
II `3,000
III `2,000
IV `2,000
V `2,000
VI `2,000
For NE & hilly States Class II - `4,000
Class III and below- `3,000

This will ensure that allocation of funds is uniform across all eligible ULBs. However, depending
on needs at ground, States/UTs may sanction higher per pacita funds for some town’s projects,
within the State/UT’s overall funds allocation for used water component (Central + State share),
provided that State/UT ensures that all the towns in Class II to VI are also covered with suitable
sewage collection and treatment facilities.

In no case should allocated used water funds for all notified towns in the state be utilized in some
selected towns while others are left unattended. In such a scenario, Central share allocation would
be proportionately restricted commensurate to the number of towns attended.

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 Ministry of Housing and Urban Affairs
Government of India

Clean Air, Clean Water, Clean Land

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