Schwarze, Wosnitza - 2018 - How Does Apprentice Resilience Work (3) - Annotated
Schwarze, Wosnitza - 2018 - How Does Apprentice Resilience Work (3) - Annotated
Jennifer Schwarze and Marold Wosnitza
Abstract Researchers in the field of educational sciences have realised the neces-
sity to understand and enhance resilience in educational settings in order to improve
the quality of life for all persons involved in educational processes and consequently
improve learning processes. Various definitions and conceptualisations of resilience
exist (e.g., on teachers or college students); however, despite evidence of alarming
high dropout rates and occupational stress in some apprentice occupations, a dearth
of research exists with regard to their resilience. This chapter aims to contribute to
resilience research by first presenting, based on appraisal theory, a generic process
model of resilience, which is influenced by internal and external resources. This
process is embedded in a context model, as context and resilience processes are
interrelated, further creating specific resilience processes. The generic model is
applied to the German vocational education context using a specific case from
research in a vocational setting.
J. Schwarze (*)
RWTH Aachen University, Aachen, Germany
e-mail: [email protected]
M. Wosnitza
Institute of Education, RWTH Aachen University, Aachen, Germany
School of Education, Murdoch University, Perth, WA, Australia
e-mail: [email protected]
Moreover, a survey study with more than 18,000 German apprentices about their
job conditions and satisfaction found that 30% of the participants were not satisfied
with their apprenticeship and experienced increased stress levels due to various rea-
sons (e.g., doing overtime or too high or too low demands in their apprenticeship
(DGB-Bundesvorstand 2015)). Such dissatisfaction and perceived stress are reasons
for early contract dissolutions and consequently might lead to dropping out of the
apprenticeship altogether (Schöngen 2003).
01 One factor, amongst others, that has been found to enhance academic achieve-
ment, help to handle stress and dissatisfaction and prevent dropout in various edu-
Tsania Rahmah cational settings, is resilience (e.g., Allan et al. 2013; Huang and Lin 2013; Mansfield
et al. 2012). Specifically, in the vocational educational setting, Brahm and Euler
(2013) emphasise the importance of resilience in the school-to-work transition pro-
cess. In addition, an intervention study to enhance the resilience of adolescents, who
were rejected for apprenticeships at the initial stage of application, points to the
importance of motivational aspects, such as goal orientation and attributional style,
during the application process (Oser et al. 2004).
But beside these limited insights, resilience research in vocational education is
scarce, and there exists no general understanding or conceptualisation of resilience
of apprentices. Thus, it seems necessary to further examine resilience in the voca-
tional setting and to provide a model of resilience that can be adapted to the situa-
tion of apprentices and that is grounded in the literature. This chapter follows two
assumptions: firstly, that the underlying principles of resilience are generic.
Consequently, the presented model builds on a wide range of literature on resilience
(including the literature of well-researched professions in the educational field like
teacher resilience), without limiting it to the scarce literature on resilience in voca-
tional educational settings. Secondly, whilst the underlying principles are generic,
the context is specific, meaning that external conditions are different. Therefore, this
chapter discusses and presents a generic process model of resilience, which then is
specified and adapted to the vocational setting.
07 recent research tends to understand resilience as being situational, which means that
the resilience process depends on the specific situation and whether it is perceived
Tsania Rahmah as stressful or not, and multidimensional, which means that various dimensions
08 form and influence the process, such as motivational, emotional, professional and
social aspects (Beltman et al. 2011; Bengel and Lyssenko 2012; Friborg et al. 2003;
Tsania Rahmah Luthar et al. 2000). Furthermore, researchers started to acknowledge the importance
09 of contextual factors for resilience (e.g. Ungar 2011). In this conceptualisation of
resilience, context is seen as the factor that differentiates resilience processes from
Tsania Rahmah one another and therefore is integrated in the model.
Following this line of argument, a generic model of resilience should comprise
at least the following elements:
1. Antecedents
2. A process, depending on internal (capacities) and external resources
3. The positive or resilient outcome
4. Contextual aspects
In the model of resilience presented here, the second element of the model is
10 conceptualised as an appraisal process, to address the subjectivity of stressful
events or situations. Additionally, a point of reference, which is relative to the out-
Tsania Rahmah come, is introduced, addressing the question of what is a good, i.e. a positive or
resilient, outcome.
In the following, such a generic model of resilience will be described in detail. A
graphical representation of this model is presented in Fig. 3.1.
Antecedents of Resilience
encounter, and its various facets, with respect to its significance for well-being”
16 (Lazarus and Folkman 1984, p. 31). In a primary appraisal, the person identifies a
situation or an encounter and its implications as either irrelevant with regard to her/
Tsania Rahmah his well-being or as benign-positive or stressful. Since the precondition for a resil-
ience process is the existence of adversity, the appraisal of a situation or event as
stressful is the necessary precondition (Ebersöhn 2014).
Depending on the primary appraisal of the event or situation as stressful or not,
17 the individual will decide, in the phase of secondary appraisal, how to handle the
situation, which strategies to adapt and which behaviour to display and in the last
Tsania Rahmah step, the individual reappraises the situation (Lazarus and Folkman 1984). A posi-
tive conscious or unconscious reappraisal precedes a resilient outcome.
Internal Resources
The focus on internal resources or resilient qualities forms part of the first wave of
resilience research (Richardson 2002). Rutter (1990) states that resilience “describes
the positive pole of the ubiquitous phenomenon of individual differences in people’s
responses to stress and adversity” (p. 181). These individual differences arise from
3 How Does Apprentice Resilience Work? 39
Regarding the outcome, the questions that rise and are also discussed in the litera-
ture are firstly, “What is a positive or resilient outcome?” and, secondly, “In com-
parison to what measure?” (Masten 2001; Windle 2010). In recognition of these
23-24 questions, the model introduces a reference point, which is the subjective point of
2 notes: well-being and competence relevant to the situation at a specific point in time before
the occurrence of the antecedent. The outcome is conceptualised as being relative to
25-26 the reference point, whereas an outcome that is either higher than the reference
2 notes: point or relatively equal to the reference point is a resilient outcome. If well-being
or competence is subjectively lower as the reference point, the outcome is consid-
ered to be a non-resilient outcome.
A potentially stressful situation or event – the antecedent – could be perceived as
27-28 threat or challenge. The difference between threat and challenge is that “challenge
2 notes: appraisals focus on the potential for gain or growth inherent in the encounter”
(Lazarus and Folkman 1984, p. 33). This growth or thriving is described in resil-
ience research as a possible outcome of being or behaving resilient (Beltman et al.
29 2011) or in the logic of the model as an outcome in which the level of well-being
and competence relevant for the experienced situation or event is higher than the
Tsania Rahmah reference point. Since a threat does not include the positive perspective of chal-
30-31 lenge, the outcome of an event appraised as threat is conceptualised as recovery or
2 notes: “bouncing back”, which means the returning to a positive level of well-being after
a temporary decline (Masten and O’Dougherty Wright 2010). In the logic of the
model, recovery means that the level of well-being and competence relevant for the
experienced situation in the outcome is relatively equal to the reference point and is
therefore considered as a positive outcome of the resilience process.
This outcome in turn can serve to further influence a future point of reference and
future resilience processes. This also means that, e.g. in the case of thriving, the
future point of reference, like the outcome, might be higher than the initial point of
reference.
3 How Does Apprentice Resilience Work? 41
As discussed above, the basic assumption is that the generic model is adaptable to
any context, setting or target group. Because of its particular context and the need to
further investigate resilience in vocational education, the generic model is adapted
to German vocational settings, in which apprentices learn their occupation in the
dual vocational education system, i.e. the individual learns in two learning places,
namely, vocational school and the workplace. Specifically, an apprenticeship1
trainee spends 3–4 days a week at the workplace, where she/he gains practical
knowledge and skills and the rest of the time she/he spends in vocational schools,
where she/he gains theoretical knowledge related to her/his work. Both contents are
matched by the curriculum by Berufsbildungsgesetz (BBiG) (2005). The dual voca-
tional education system is, using the model explained above, found on the macro-
level (see Fig. 3.2), along with economy and culture as major aspects. In some other
vocational careers which are mainly based in the finance sector and administrative
occupations, apprentices attend university instead of vocational schools and, after
completion of their training, receive a bachelor’s degree. However, in both
approaches, learning takes place in two learning places, namely, one for practical
knowledge and one for theoretical background, as can be seen in Fig. 3.2 on the
meso-level. The particularity of the dual vocational educational system lies in the
fact that the individual is part of two contexts, school and workplace, within the
broader apprenticeship context.
32-35 The impact of context is twofold. On the one hand, it may form antecedents of
4 notes: resilience, and by shaping these, contextual aspects create a specific apprentice
resilience process. Specific antecedents, such as low payment or a high workload
due to the two learning places, workplace and school (e.g. over hours at work and
exams in school in 1 week), are located on the macro-level. On the other hand, con-
36 text might also provide potential external resources. The interrelations of individual
and contextual factors create specific individual external resources, e.g. supportive
Tsania Rahmah
colleague, superiors and/or classmates and teachers. Such resources are located on
the meso-level of the used model. Internal resources, located in the individual and
hence on the micro-level, might also be influenced by more distal contextual factors,
like having an economically stable family background.
A personal area, with friends and family as influential aspects on the meso-level
and their networks on the exo-level, is also included in the contextual model, as
these are relevant for the resilience process (see below, External Resources). The
context of vocational education in Germany and the most influential factors
1
In Germany, trainees absolve an apprenticeship in branches such as construction or plumbing,
which holds true for other international contexts as well, but also for sales, nursing, administrative
positions, etc. The words trainee and apprentice are used synonymously in this chapter.
42 J. Schwarze and M. Wosnitza
Family‘s networks
Family
Classmates
Educational system
Vocational school
Friends
The apprentice’
resilience
process
Superior
Micro-level
Teachers
Colleagues
Meso-level
Colleagues‘ networks
Exo-level
Macro-level
Internal Resources
As outlined in the generic model, whether there are resilience processes or not
depends on the cognitive appraisal of the event or situation as stressful, which in
38 turn depends on the available resources. The research on resilience in the broader
area of vocational education stresses the importance of motivational and affective
Tsania Rahmah
aspects, such as self-efficacy, goal orientation and a positive attributional style (Oser
The interviews were conducted in German. Translations of the quotes are provided by the authors.
2
44 J. Schwarze and M. Wosnitza
et al. 2004). Motivational aspects were also named by the interviewee #5: “I’ve just
39 chosen this [apprenticeship] […] It’s fun there. You know each other and as I said,
it’s a good atmosphere and it’s not that hard, the apprenticeship”. Also, when asked
Tsania Rahmah if he was confident to finish the apprenticeship successfully, he answered: “Yes, I
think so. I hope so, too, but yes, I think it’s not that hard. I could do it. Certainly. I
hope so”. These statements show that he is motivated and chose the apprenticeship,
and there is an indication of self-efficacy.
When faced with the colleague, who would boss him around repeatedly, he
appraised it as stressful “I was really annoyed because of him” and also thought
40 about quitting “Yes, because of him, as well […] and I thought ‘Never mind, I just
quit’ you know”. Furthermore, he stated to have a headache because of the col-
Tsania Rahmah league: “Headaches, a bit. It just really annoyed me. And I really got upset about
him”.
In the secondary appraisal, he chose different ways to deal with it. In the first
instance, he chose to be calm: “I was quiet. I didn’t say anything. I only said ‘yes,
41 ok’”. He reappraised the situation, which had not improved, that is, he felt not being
respected. When the same problem occurred again, he again appraised it as stressful
Tsania Rahmah and as threat, because the previously tried strategy has failed, but he chose another
42 coping strategy to regain his well-being: “At some point I got louder a bit, and said:
it’s ok. Listen, I can do it, and I will do it, but say it normally. Calm down and don’t
Tsania Rahmah scream. I don’t scream at you neither […] since then, it’s better”. #5 The reappraisal
of the situation therefore is positive. So, the interviewee used emotion-focussed
coping strategies (staying calm) and a problem-focussed coping strategy, namely,
confronting the colleague. Problem-focussed strategies are those which actively
engage with the problem in order to solve it, such as help-seeking and other problem-
solving strategies (Werner 1993, 2000), whereas emotion-focussed strategies are
used to manage the corresponding emotions, for example, by maintaining a healthy
work-life balance, expressing negative emotions, turning to religion (Bengel and
Lyssenko 2012) or acceptance of the situation or event (Carver et al. 2010).
In the literature, Oser et al. (2004) stress the importance of enhancing coping
strategies, and Brahm and Euler (2013) include conflict management strategies in
their intervention study with youths in the school-to-work transition, which, as the
example shows, is also of importance in the course of the apprenticeship.
External Resources
As stated above, context is twofold. The resilience process is shaped by the inter-
relation of context and individual. This interrelation creates external resources, such
as supportive networks, at the workplace and school as well as in the individual’s
private life. The apprentice named a “good atmosphere” and to get along well with
colleagues and classmates a few times as an important external resource at work and
in the classroom: “I think, we [the classmates] get along well, yeah, since the first
3 How Does Apprentice Resilience Work? 45
day. We talked and laughed”. Furthermore, the support of the family was high-
lighted: “Sometimes, I get upset about it at home. Then I say: I don’t want to go
there anymore and my parents say for example ‘never mind, don’t allow him to get
yourself down’ […] and my girlfriend says the same”. Additionally, he got support
from a superior, referring to the colleague: “He said: ‘he’s a bit older and…you
know, he’s overworked. Don’t listen to him’…yes, since then…” #5.
This is in accordance with results in the literature on male apprentices in con-
struction during their school-to-work transition, where du Plessis et al. (2012) stress
the importance of social networks and relationships as supportive resources both
personally and in the workplace.
Regarding the outcome, the example cited shows a resilient outcome, as he regained
his enjoyment of the apprenticeship. The former stressful situation is not stressful
anymore: “It’s fun [working with a colleague and friend] and it motivates me. And
now I think: ‘yeah, let him talk’” and “Now it’s better” #5. In this case, the criteria
for a resilient outcome in the point of reference are the level of enjoyment of the
apprenticeship before the occurrence of the event, and the same state of well-being
has been restored as evidenced by the absence of headaches. In the logic of the
model, this outcome is regarded as recovery. For a schematic representation of the
process using the example of apprentice #5, see Fig. 3.3.
Discussion
volume), but this result needs to be replicated for vocational settings and the specific
antecedents. Such qualitative differences would have implications for choosing an
appropriate starting point for possible interventions.
Although the model includes contextual factors and the interrelations between
different levels, it does focus only on one instant at a time and does not examine the
interplay of various stressful events and the following resilience processes in other
levels than the micro-level in the apprenticeship context. This means that it excludes
cases in which a “potentially traumatic event” (Bonanno 2004, p. 20), for exam-
ple, loss of a loved one, occurs at the same time as a stressful event at the workplace
and how these events interact and influence each other.
Another limitation of the adaptation of the model is that the antecedents of the
apprentice resilience process in this chapter focus solely on German data and there-
fore may not hold true for other countries. For future research, it would be interest-
ing to examine how far antecedents vary in different cultural contexts, especially
focussing on the events that were localised on the more distal levels of the context
model in this chapter.
A resilient outcome is conceptualised to be a new starting point for future stressful
events, but again the model only functions as a snapshot of a certain situation in the
life of an apprentice. According to this model, the whole span of the apprenticeship
would be depicted as a series of resilience processes, whereas, for example, Bonanno
et al. (2015) stress the importance of the temporal aspect of resilience.
A question of a more general nature is, whether apprentice resilience is distinct
from, for instance, resilience in phases of transition, like school-to-work transition
or school to university transition or college student resilience. Although the ante-
cedents are specific to vocational settings, equivalents in other settings, for example,
university, do exist. Too high demands occur in apprenticeships, as well as in uni-
versity studies. The question is whether the resilience process and the available
resources are generic or how much they differ or are specific in nature. Since the
resilience model is generic, it would be possible to adapt it to university contexts
and to complete comparative studies.
But not only the interplay of the resources needs to be further clarified, also the
nature of the resources itself (Rutter 1990). For instance, poverty is regarded as risk
factor or antecedent of resilience. But it might be that living in poverty forms the
goal to do well in the apprenticeship to improve living conditions. This goal, to
overcome poverty, would consequently turn into an internal resource in the appren-
tice resilience process. This process character of resilience over the lifespan is
stressed by researchers who take a developmental perspective on resilience (e.g.
Masten and O’Dougherty Wright 2010). Longitudinal studies on how facing adver-
sity and building resilience in, for example, childhood influences, resilience pro-
cesses in the vocational education context would be highly interesting.
Although this paper focuses on resilience in vocational settings to facilitate fur-
ther research in this area and, in a second step, enhance apprentices’ resilience, the
questions raised above are not only relevant to apprentice resilience but aim at the
very nature of resilience. Since this model of resilience is generic, it might be used
in various settings to further investigate those questions. Consequently, it enhances
theory development on resilience.
48 J. Schwarze and M. Wosnitza
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