CURRICULUM VITAE
Name: VO NGUYEN THIEN NHAN
Date of birth: March 22nd , 1979
Religion: Catholic
Address: Tan Tien Village, Xuan Thoi Dong Commune,
Hoc Mon District, Ho Chi Minh City, Vietnam
Email:
Mobile:
CAREER OBJECTIVE
My long-term purpose is IT Manager / Head of IT Business, to use IT as a flatform for business innovation
and effectiveness according to the strategy of company.
CAREER SUMMARY
To manage and lead the IT Business Solutions function incorporating planning, Change, Business Analysis,
Test and Transition activities in alignment with customers / stakeholders.
An experienced IT Manager who can keep a business running smoothly by quickly resolving any complex
hardware, software, infrastructure and server issues.
Manage and lead teams to provide Application Design; Delivery and Testing; Project Management, along
with transition and deployment to maximize the performance of a group of IT colleagues, to develop their
capability to fulfil their potential and deliver the organization requirements of the wider business strategy.
Active contribution to IT Leadership Team.
Building effective partnerships with business stakeholders so they achieve the maximum possible value
from their investment in IT.
To obtain this IT Manager job, I believe I have all the relevant qualifications needed for this position. And
I also have real experience as Solution Architect to do the work successfully. This object is along with my
passion in technical design and management
CAREER HISTORY
(Latest details only, previous details will be provided at appropriate interview)
Par3software Company
Business Development Manager Aug 2019 – Present
My job is a Business Development Manager, trying to find opportunities and introduce FloWave product to
Vietnam market. FloWave is a Platform for Application Delivery & Digital Transformation.
With my experience in managing ERP project and programming team to develop business appliances for
the last company, I would like to challenge me in new work and new role.
TMI GROUP Company
SENIOR IT MANAGER - (SOFTWARE and NETWORK SECURITY) May 2017 – Jul 2019
Responsible for leading a team of experienced ERP and Software developer and advising the business
on technology related matters and how it can improve existing IT operations. Manage IT environment for
holding company and group companies (TMI Group has 5 factories in Vietnam, Cambodia, Taiwan,
China and Singapore).
Main duties:
• Including 2 years working full time in deploying ERP Project for my group company with many
other brands like ADIDAS, NIKE, HUGO BOSS, TORY BURCH and PUMA.
• I also manage an outsourcing programming team from China to develop other systems like:
Warehouse Management System (WMS),
Innovation with RFID, robot…
Management Information System (MIS)
Manufacture Execution System (MES),
Business to Business (B2B)
Big Data and digital transformation.
• Power BI design and implement for Big Data.
• Support Business Continuity Management.
• Perform IT security risk assessment.
• Work with BU to ensure outsourcing arrangements meet all regulatory and corporate policy
requirements
• Coordinate internal, external and regulatory audits for Technology and Operations Department.
• Develop all related policies, procedures, and controls to ensure effective and efficient operations
STARBUCKS COFFEE Company
SENIOR IT SPECIALIST – TECHNICAL ENGINEER March 2016 - May 2017
Responsible for leading system / network team.
Main duties:
• Deploy IT environment: cloud / hybrid cloud / on-premise solution, high availability, security,
performance, software (OS, mail, database, VPN, ...) …
• Design, integration and implementation of IT Infrastructure for head office, brand and many stores.
• ERP – Microsoft Dynamic AX 2012
VIETSUNSHINE Company
SYSTEM / TECHNICAL ENGINEER / ARCHITECTURE SOLUTION From 2008-March 2016
Responsible for leading system / network / projects …
Main duties:
• Design, integration and implementation of IT Infrastructure for head office, brand and many stores
• Solution design for new/upgrade Data Center/IT infrastructure.
• Consulting, technical design, integration and implementation of IT Infrastructure, security, DLP…
for Newspaper, Banking, Insurance, University, ISP…
• Join teams to deploy IronPort Email Security Gateway as a service for Mail Offline customers for
VDC2
• Testing Load Balancing function with F5 product for ACB Bank
• Deploy IronPort for Vietso Petro, TuoiTre Newspaper
• Deploy F5 Application Security Manager as a Web Application Firewall for Vietnam Trust Bank
Internet Banking
• Join from first days of surveying and rebuilding Thanh Nien Newspaper network system for testing
F5 Load Balancing and Web Accelerator in order to speed up web access and share resources
• Testing DDOS preventing features at layer4 and layer7 for Vietnamnet Newspaper
• Build and manage company lab based on VMWare ESX and Microsoft
• ….
PROFESSIONAL SKILLS
Experienced in IT Management / IT Business / IT Leader / Project Management
• IT Governance.
• Knowledge some security products: Palo Alto, FireEye, Symantec, Radware, Centrify ..
• Business Analyst, Business modeling, Business Process.
• Data warehouse
• SQL Server, Database admin.
• SAP HANA
• IT Executive sponsorship for projects and enhancements. Attend project boards and steering
committees as the senior IT representative.
• Identifying opportunities to improve Information Technology process to drive efficiency through the
operation.
• Maintain active communication with the Head of Service Operations and Business Integration to
ensure the smooth transition of all solutions along with driving a continuous improvement and
collaboration culture.
• Effective resource management of a team of professional project manager and the provision of
project management resource for IT projects or the IT elements of business projects.
• Execute high-level project planning, participation in the creation and agreement of business cases,
development of the project charter and get approval to proceed
• Keep up-to-date with latest trends and new technologies in fields of software, hardware and servers.
• Strong people management skills. A persuasive and influential leader. Can do attitude and ability
to motivate & lead teams.
• Leading, motivating, development and coaching of team members.
• Project Management – Agile and Waterfall.
• Supplier and Vendor management.
Experienced in System / Network / Security Solution
Have been working with many types of customers: enterprise as Newspaper, Banking, Insurance,
University, ISP…
Have joined in many big consultancy projects for IT Infrastructure design. Project type spans, areas of
experiences and skills include:
• Manage the effective operation of technologies supporting the Cybersecurity function (e.g., Threat
Management; Identity Management and Threat Intelligence technologies and processes)
• Data Center Equipment planning and design: Security appliances, Network, Hyper Converged
System, Blade System, Storage.
• Knowledge in Master Data Management and design / implementation Business Intelligence (Power
BI, Tableau).
• Virtualization / Cloud Design: VMware, Hyper-V, Azure.
• Promote windows server 2003 / 2012 primary domain controller & additional domain controller,
Backup & Restore domain controller, Backup and restore data, setup DHCP server, Wins Server,
DNS server, ISA 2004 and ISA 2006, Mail Exchange Server 2007 / 2013, VPN, FTP, etc;
• Support to developer group in network troubleshooting, installation, configuration, system testing
and commissioning of the entire data network infrastructure;
• Have a thorough knowledge of infrastructure issues, data processing and data communications
concepts and services.
PERSONALITY
• Good background knowledge and good experience working with customers / stakeholders.
• Open minded; having ability to see the big picture no matter how complicated or confusing things
get.
• Good communication skills & able to develop good working relationship with colleagues and other
managers.
• Ability of learning new concepts quickly, working well under pressure.
• Strong collaboration, influencing & communication skills, ability to tailor to different audiences.
• IT visionary with entrepreneurial realism and cost / benefit mindset.
ACADEMIC
Education & IT Certifications
2019: Business Analysis Professional, PMP - Project Management Professional
2018: ITIL 2011 Foundation: Information Technology Infrastructure Library
2017: COBIT5 - Control Objectives for Information and Related Technologies is framework for IT
2015 – 2015: IT Management Skills, CompTIA Security+, CCIE Routing and Switching
Written
2013 – 2014:
o CCNP, MCSA 2012, FireEye, Aruba, Barracudar
o VMware Certified Associate Cloud, Data Center Virtualization, Workforce Mobility
2011 – 2012: McAffee, A10 Network, F5 Network
2009 – 2010: Abroad trainings for PaloAlto Network, Cisco IronPort, BlueCoat.
2007: Nhat Nghe IT Center – HCMC, Vietnam;
Network Engineer - Certificate of MCSA, MCSE, CCNA, Security, McAfee Network..
1996 – 2001: Bachelor of Math and IT - Dalat University
REFERENCES
(Phone will be provided when requested)
Mr Minh Hai Mr Harry Đặng
E:
[email protected] E:
[email protected] TMI GROUP STARBUCKS VIETNAM
