T-MOBILE HOTSPOT®

User Manual
Contents

Getting Started............................................1
Overview...................................................... 2
Components ............................................... 3
Battery Management.................................. 5

Using Your T-MOBILE HOTSPOT® ................................ 6

Accessing the Network ............................... 7
Using Your T-MOBILE HOTSPOT®
for the First Time ........................................... 7
Set Up Your Mobile Hotspot......................... 8
Charging the Battery .................................. 9
Connecting to Your
T-MOBILE HOTSPOT® .................................... 10
Using Your T-MOBILE HOTSPOT®
after Setup is Complete ............................. 11

T-MOBILE HOTSPOT® Settings ..................... 12

Managing Your Mobile Hotspot ................ 13
Home .......................................................... 14
Information Page........................................ 17
SMS Page.................................................... 20
Settings Page.............................................. 21
Troubleshooting.............................................34
Overview..........................................................35
Common Problems and Solutions.................35

Regulatory Information.................................37
Certification information (SAR)......................38
Body-Worn Operation.....................................39
1
Getting Started

Overview
Components
Battery Management

1
Overview

Thank you for choosing T-MOBILE HOTSPOT®!

Having the T-MOBILE HOTSPOT® at your finger-

tips will allow you to access LTE network for fast
uploads and downloads. You can also
connect up to ten Wi-Fi capable devices to the
Internet at once - laptops, tablets, eReaders,
Smartphones and more.

System Requirements
Compatible with all IEEE802.11a/b/g/n/ac
Wi-Fi enabled devices.
Works with the latest versions of most
browsers*.

* It is recommended to use the latest versions

of Internet browsers. Outdated versions may
not be compatible with the T-MOBILE HOTSPOT®
Web Admin User Interface, http://192.168.0.1

2
Components
WPS button

Display

Power/Menu Button

Back Cover Notch

Charger Port

Factory reset hole

3
1. Power/Menu Button – Turn on/off.

Power On/Off: Press and hold for 3 seconds.

2. LED Light – Provides device status information

such as battery, service signal strength, data
usage etc.
Signal indicator (LTE)
Good signal: signal level 3-5, green light
is always on.
Weak signal: signal level 1-2, yellow light is
always on.
No signal: signal level 0, red light is always on.
WiFi indicator
WiFi on: white light always on.
WPS connecting: white light flashing.
SMS indicator
When there are new messages or
unread messages, the white light flashes.
When the SMS is full, white light is always on.
Battery indicator
Discharge:
51% ~ 100% green, always on.
21% ~ 50% yellow, always on.
Below 20% red is always on.
When charging:
51% ~ 99% green, flashing.
21% ~ 50% yellow, flashing.
Below 20% red is flashing.
100% green, always on.
Data usage indicator
Data usage more than 90%: white light
flashing. Data connection is normal: white light
is always on.
4
3. Charger Port – The USB charger connects
here.
4. Back Cover Notch – Lift the notch to open
the back cover.
5. Factory reset hole – To perform reset of your
device.
6. WPS button – This is a quick and easy
alternative to connect your devices securely.
a. Open the Wi-Fi network manager on your
Wi-Fi enabled device.
b. Find your mobile hotspot's Wi-Fi network
(SSID) named "T-mobile Hotspot_xxxx_2.4GHz"
for the 2.4GHz Wi-Fi network or “T-mobile
Hotspot_xxxx_5GHz” for the 5GHz Wi-Fi network.
c. Activate the WPS connection on your device.
d. Press the WPS button on the hotspot and
wait a moment until your device is connected
to the network, Wi-Fi will connect successful.

Battery Management

Your T-MOBILE HOTSPOT® is equipped with a

replaceable and rechargeable battery. It works
from its charged battery alone, or when the
device is plugged into a power source.

Note: Please do not attempt to open or

disassemble your hotspot and the battery
pack. Doing so may cause damage that voids
your warranty.

5
2
Using Your T-MOBILE
HOTSPOT®

Accessing the Network

Using Your T-MOBILE HOTSPOT® for the
First Time
Set Up Your Mobile Hotspot
Charging the Battery
Connecting to Your T-MOBILE HOTSPOT®
Using Your T-MOBILE HOTSPOT® after
Setup is Complete

6
Accessing the Network

Work effectively outside the home or office with

the reliable broadband speed that the LTE
service provides. You can connect to the
internet at speeds fast enough to keep
up-to-date on all your email correspondence,
download attachments, and access your
corporate intranet.

Using Your T-MOBILE HOTSPOT® for

the First Time

System Requirements
Your computer, tablet, or other wireless devices
need Wi-Fi capability and Internet browser
software only. Your T-MOBILE HOTSPOT® is
compatible with most major operating systems
and the latest versions of browsers.

Installing the LTE Nano SIM Card

1. Remove back cover, and take the battery
out.
2. Locate the SIM card slot.
3. Push down on the plastic clip in front of the
SIM card, while sliding the SIM card out of its
slot.

7
Set Up Your Mobile Hotspot

1. Remove back cover, and take the battery

out.

2. Remove the SIM card from the outer card.

3. Insert SIM by pressing down on the clip and
sliding into the SIM slot.

4. Insert the battery. Install the back cover, the

arrow on the back cover points downward.

5. Charge mobile hotspot fully.

8
Charging the Battery

Before using your mobile hotspot, ensure that

the battery is fully charged. Be sure to use the
charger that came with your device.

9
Connecting to Your T-MOBILE
HOTSPOT®
1. Turn on your Hotspot and your Wi-Fi-enabled
device.
2. Open the Wi-Fi application or controls on the
computer or Wi-Fi-enabled device that you
want to connect to your Hotspot.
3. Find your Hotspot’s Wi-Fi name and, enter
your password (last 8 digits of IMEI) to
connect to the Internet.
4. Open a web browser and visit your favorite
website to confirm your connection.

Note: Wi-Fi network name (SSID) and Wi-Fi

network password (key) can be changed in
the online WebUI under Wi-Fi Basic Setting.

10
Using Your T-MOBILE HOTSPOT® after
Setup is Complete

Mobile Hotspot to share connections

You can use your T-MOBILE HOTSPOT® as a
wireless mobile hotspot to connect to a total of
ten Wi-Fi capable devices to the mobile
broadband network.

Wi-Fi and Mobile Hotspot Security

The T-MOBILE HOTSPOT® comes from the factory
with security turned on. By default, Mobile
Hotspot password is ‘last 8 digits of IMEI’. Your
Mobile Hotspot password is always the same
as ‘last 8 digits of IMEI’ unless you change it in
the Mobile Hotspot home page.

You can create your own Mobile Hotspot

password by signing into the Mobile Hotspot
home page. After you change your own
Mobile Hotspot home password, you will be
required to use the new password to sign in to
the Mobile Hotspot home page.

11
3
T-MOBILE HOTSPOT® Set-
tings

Managing Your Mobile Hotspot

Home
Information Page
SMS Page
Settings Page

12
Managing Your Mobile Hotspot
Access the T-MOBILE HOTSPOT® home page

You can access your Mobile Hotspot device

information using an internet browse.
1. Connect computer or Smart Phone to your
hotspot via Wi-Fi or USB.
2. From a computer or Smart Phone that is
connected to the mobile hotspot, launch a
WEB browser then enter http://192.168.0.1, the
mobile hotspot web page displays.
3. Enter the administrator login password. The
default password is Admin + last 4 digits of the
IMEI(eg:Admin1234).

Note: If you want to save the login Password,

please check “Save Password” box.

13
Home

In the Home page, you can see some basic

status of hotspot.

Status display area

14
Data Used: Show used data.
Duration: Show the duration of the current
connection.
Upload: Show current upload speed.
Download: Show current download speed.
Current connect time: Show start time of
Current connection.
Last connect time: Show start time of last
connection.

Note: When you find there is heavy traffic or

data is going to used up, you can click
Disconnect button to discount the connection.
Click Refresh button to refresh data such as
Upload and Download speed.

Connected Devices
Show Connected Devices list

Host Name: Show the name of the device that

connected to hotspot via Wi-Fi.
MAC Address: Show MAC address of the
device that connected to Wi-Fi.
IP Address: Show IP address of the device that
connected to Wi-Fi.
Operation: Click blocked button to block the
device from your network.

15
Blocked Devices
Show Blocked Devices list

Host Name: Show the blocked device name.

MAC Address: Show the MAC address of the
blocked device.
Operation: Click unblocked icon to allow the
device access to your network again.
The device will disappear in block device list.

Date Usage

• In data Usage part, show data used and

monthly total data.
• Click reset button, used data will be cleared.
• When used data more than 90% will show a
message on web UI: “The usage traffic is more
than 90%. Please confirm whether you want to
turn off the mobile network.”

16
Information Page

The T-MOBILE HOTSPOT® Information page

allows you to quickly access all menu options
for your T-MOBILE HOTSPOT®.
• Device Information
• View Plan Details
• Statistics

Device Information

Device information page show some basic

information of hotspot.

17
Phone Number:
Show Phone Number of SIM card.
Signal Strength:
Display signal strength.
2.4GHz Network Name (SSID):
Display 2.4G Hz Wi-Fi Channel name, default
name is “T-mobile Hotspot_xxxx_2.4GHz”.
5GHz Network Name (SSID):
Display 5GHz WIFI Channel name, default
name is “T-mobile Hotspot_xxxx_5GHz”.
Change:
Click “Change” label to change Wi-Fi Settings.
Maximum Connections:
Wi-Fi max connected devices number is 10.
LAN Domain:
Show LAN domain name.
MAC Address:
Show MAC address of the device.
IP Address:
Show IP address of the device.
WAN IP Address:
Show WAN IP address of the device.
Software Version:
Show Software Version of the device.
Model name:
Show product model name.

18
View Plan Details

You can set up monthly data plan.

Billing day:
Set Billing day, default value is 1, the range from
1 to 31.
Billing month:
Set Billing day, default value is 1, the range from
1 to 12.

Statistics

Upload speed:
Show current upload speed.
Download speed:
Show Current download speed.
Current Connection:
Show the information of the current connection
Current Year:
Show the data usage of a year.
Note: Click the clear button to clear statistics
values.

19
SMS Page

The Message page allows you to view the

message contents by pressing the Device
Messages menu.

Note: Save 50 new messages maximum, old

messages will be delete automatically.

20
Settings Page

The Settings page has the following menu

options.
• Wi-Fi Basic Settings
• Wi-Fi Advanced Settings
• WPS
• Network Settings
• Device Settings
• Firewall
• Router Settings
• UPnP Settings
• Port Forwarding
• Port Triggering
• Pin Code Management
• Tethering

Wi-Fi Basic Settings

21
Use Enable box to enable or disable 2.4GHz
Wi-Fi or 5GHz Wi-Fi.

1. Log in to the Mobile Hotspot.

2. Select Settings > Wi-Fi Basic Settings.
Note: 2.4GHz Wi-Fi is enabled by default.

Wi-Fi Advanced Settings

You can get more detailed settings for Wi-Fi on

this page. If there are no special requirements,
we recommend that you keep default settings.

Wi-Fi Channel: Wi-Fi Channel for 2.4GHz and

5GHz, all default as Auto.
2.4G Wi-Fi band: Default as Auto, include 20M
and 40M, prefer 40M.
5G Wi-Fi band: Default as Auto, include 20M,
40M and 80M, prefer to 80M.
Max Connected Devices: Select the maximum
number of connections.

22
WPS

WPS include two mode that can connected to

Wi-Fi, Push WPS button mode and Device PIN
mode.

Push WPS Button mode

Open Wi-Fi on you STA Device (e.g. smart
phone), closer you STA to hotspot, click WPS
button of STA Device (e.g. smart phone), then
click Push WPS button of hotspot web UI, wait a
moment, Wi-Fi will connect successful.

Device PIN mode

Open Wi-Fi on you STA Device (e.g. smart
phone), closer you STA to hotspot, open WPS
PIN page on STA (e.g. smart phone), it will show
a PIN code. Enter the PIN code to WPS PIN input
box of hotspot web UI, click Submit button, wait
a moment, Wi-Fi will connect successful.

23
Network Settings

Data Roaming
Turn off data roaming to prevent overseas data
online.

Cellular Data
Turn off cellular data to prevent all internet
traffic from using the mobile broadband
connection.

Create new APN

1. Log in to the Mobile Hotspot.
2. Select Settings > Network Settings.
3. Click Add button under the APN list, will show
a popup box to create new APN.

24
Device Settings

Account Management
You can change the administrator password
for accessing the device.
1. Log in to the Mobile Hotspot.
2. Select Settings > Device Settings.
3. Enter the New login password.
4. Enter the Re-enter login password again, it is
must the same value to the New Login input
box. If not, it will inform your enter password
again.
5.Click save button to save the new login
password.
Note: Enter a maximum of 8-31 characters.
It is not allowed to enter less than 8
characters.

25
Restart
Click Restart button to restart the device.

Factory Reset
Reset your hotspot to factory settings, just like
when you took it out of the box the first time.
1. Log in to the Mobile Hotspot.
2. Select Settings > Device Settings.
3. Click Reset button, display confirm popup
box.
4. Click confirm button to reset the hotspot to
factory defaults. Click cancel button to cancel
reset operation.

Sleep
From the menu, select a length of time hotspot
is inactive before it turns off the network.
You can choose the options: 1 minute, 3
minutes, 5 minutes, 10 minutes (Default), always
on.
If you choose 5 minutes, the Wi-Fi will turn off
after 5 minutes of no STA connection to the
hotspot.
Always on means don’t turn off Wi-Fi even it is
no traffic.
Click Apply button to save your configuration.

26
Firewall

You may set up firewall rules to protect your

network.

MAC Filter
Block unwanted devices from connecting to
your mobile hotspot.

1. Log in to the Mobile Hotspot.

2. Select Settings > Firewall> MAC Filter.
3. Select blacklist or whitelist mode.
4. Click “Add New Rule” then input a MAC
address to add a new whitelist or blacklist rule.
5. Click Save.

Note: Blacklist mode means not allow the

device that in blacklist to connect to hotspot
Wi-Fi. Whitelist mode means only allow the
devices that in whitelist to connect to hotspot
Wi-Fi.

27
Website Filter
Block your device from connecting to unwant-
ed websites while connected to your mobile
hotspot.

1. Log in to the Mobile Hotspot.

2. Select Settings > Firewall> Website Filter.
3. Select blacklist or whitelist mode.
4. Click “Add New Rule” then input a MAC
address to add a new whitelist or blacklist rule.
5. Click Save.

URL Block
Input the website domain that you want add to
blacklist or whitelist.
Click Save button add the new rule to existing
rules.

DMZ Settings
You can set up a computer in a local area
network as a DMZ host, which will be exposed
to a wide area network and can be accessed
directly from devices on the WAN.
Note: The firewall settings associated with the
DMZ host will not work.

28
Router Settings
You can get more router settings for Wi-Fi on
this page.

IPv4 Address:
It is the gateway IP address, Default address is
192.168.0.1.Enter a new IP address to change
it, and you should use the new IP address to
open the WEB UI management of hotspot.
IPv4 Subnet mask:
Default subnet mask is 255.255.255.0.
DHCP Address Pool Start/End:
Assign IP address to STA device but only within
the DHCP pool range.
DHCP Lease Time (hours):
Enter new value to change DHCP Lease time.

Static IP Settings
You can add more static IP settings on this
page.

29
UPnP Settings

UPNP enables convenient data transmission

between intelligent network storage devices
and the Internet.

1. Log in to the Mobile Hotspot.

2. Select Settings > UPnP Settings.
3. Select Enable mode.
4. Click Apply.

30
Port Forwarding

Port forwarding allows remote computers on

the Internet to connect to a specific computer
or service within the private LAN.

1. Log in to the Mobile Hotspot.

2. Select Settings > Port Forwarding.
3. Select Add New Rule button.
4. Click Save.

31
Port Triggering

Port trigger is an advanced feature used in

games and other Internet applications.

1. Log in to the Mobile Hotspot.

2. Select Settings > Port Triggering.
3. Select Add New Rule button.
4. Click Save.

Pin Code Management

You can manage PIN button.

32
Tethering

Choose the appropriate way to surf the

Internet:
• Wireless tethering
• USB cabled tethering

33
4
Troubleshooting

Overview
Common Problems and Solutions

34
Overview

The following tips can help solve many

common problems encountered while using
the T-MOBILE HOTSPOT®.

Common Problems and Solutions

T-MOBILE HOTSPOT® just powered off without

pressing the Power/Menu button. Why?
This may occur under Battery depletion. To
restore power, manually press and hold the
Power/Menu button to turn on your T-MOBILE
HOTSPOT®. If the battery is depleted, charge the
battery with the AC charger provided.

What if there's no service?

The possible reasons are an unstable network
signal or a hardware problem. You can try the
following solutions: 1. If you are inside a
building or near a structure that maybe
blocking the signal, change the position or
location of the device. For example, try moving
the device close to a window. 2. Check the
hardware for any loose parts or damage. 3. Log
in to the WebUI to review any error messages
and follow the steps provided.

35
I cannot connect to Wi-Fi after changing Wi-Fi
password.
Your Wi-Fi devices save the previously used Wi-Fi
names associated with the passwords used to
access the Wi-Fi name. When you change the
Wi-Fi password only for your T-MOBILE HOTSPOT®
and keep the same Wi-Fi Name, the devices try
to connect to your T-MOBILE HOTSPOT® using
the Wi-Fi name and previous WiFi password
saved, causing Wi-Fi authentication error.

36
5
Regulatory Information

Certification information (SAR)

Body-Worn Operation

37
This device complies with Part 15 of the FCC
Rules. Operation is subject to the following two
conditions: (1) this device may not cause
harmful interference, and (2) this device must
accept any interference received, including
interference that may cause undesired
operation.

Certification information (SAR)

The exposure standard for your device uses a

unit of measurement called the Specific
Absorption Rate (“SAR”).
SAR is the unit of measurement for the amount
of RF energy absorbed by the body when
using a mobile device. Although the SAR is
determined at the highest certified power level,
the actual SAR value of the device while in
operation can be well below the level reported
to the FCC.
This is due to a variety of factors including its
proximity to a base station, the design of the
device and other factors. What is important to
remember is that each device meets strict
Federal Government guidelines. Variations in
SARs do not represent a variation in safety. All
devices must meet the federal standard, which
incorporates a substantial margin of safety. SAR
values at or below the federal standard of 1.6
watts/kg (W/kg) are considered safe for use by
the public. This product meets current FCC
Radio Frequency Exposure Guidelines. The
reported SAR value of the device is 1.58 W/kg.
38
FCC Equipment Authorization ID:
2APXW-TMOHS1.
Additional details at FCC website: www.f-
cc.gov/oet/ea.

Body-Worn Operation
Please note this important safety information
regarding radio frequency (RF) radiation
exposure and near-body operation. To ensure
compliance with RF exposure guidelines, the
device must be used at least 10 mm from your
body. Failure to observe this warning could
result in RF exposure exceeding the applicable
guideline limits.
This equipment has been tested and found to
comply with the limits for a Class B digital
device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reason-
able protection against harmful interference in
a residential installation.
This equipment generates, uses and can
radiate radio frequency energy and, if not
installed and used in accordance with the
instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or
television reception, which can be determined
by turning the equipment off and on, the user
is encouraged to try to correct the interference
by one or more of the following measures:

39
• Reorient or relocate the receiving antenna.
• Increase the separation between the
equipment and receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver
is connected.
• Consult the dealer or an experienced
radio/TV technician for help.
NOTE: The Radio Frequency (RF) emitter
installed in your modem must not be located
or operated in conjunction with any other
antenna or transmitter, unless specifically
authorized by Franklin Wireless.

40