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Experienced Admin & HR Professional

This resume is for Eni Saraswati, an experienced administrative professional seeking a new role. She has over 15 years of experience in secretarial, facility services, HR administration, and customer service roles. Her most recent role was as Secretary/Personal Assistant to the President Director at Bintang Rent from 2016 to 2019. She is seeking to leverage her skills and experience to contribute value to a new company.

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Yudi Chandra
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55 views2 pages

Experienced Admin & HR Professional

This resume is for Eni Saraswati, an experienced administrative professional seeking a new role. She has over 15 years of experience in secretarial, facility services, HR administration, and customer service roles. Her most recent role was as Secretary/Personal Assistant to the President Director at Bintang Rent from 2016 to 2019. She is seeking to leverage her skills and experience to contribute value to a new company.

Uploaded by

Yudi Chandra
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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ENI SARASWATI

Perumahan Bumi Puspiptek Asri


Sektor 2 Blok i No. 12
Kel. Kadu Sirung, Kec. Pagedangan
Tangerang 15339
HP: +62 812 8395 6443
Email: [email protected]

EDUCATION

 2004, Graduated from Political and Social Sciences University of Indonesia (UI) majoring Business
Administration with GPA 3.44 scale 4
 2001, Graduated from University of Indonesia (UI) Polytechnic majoring Business Administration specialist
Secretarial and Office Administration with GPA 3.16 scale 4

EXPERIENCES

Secretary/Personal Assistant for President Director at Bintang Rent (Jan 2016-Des 2019)

 Manage the daily/weekly/monthly agenda and arrange meeting, appointments & conferences
 Prepare and disseminate correspondences memos and forms
 Deal with telephone and email enquiries
 File and update contact information of employees, customers, suppliers and external parties
 Support and facilitate the completion of regular reports
 Handling various corporate licenses, corporate approvals and notarial deeds (such as preparing paperwork, application
and required documentation)
 Ensuring a proper filing and traceable documentation to all corporate license, membership and certification both
hardcopy and softcopy
 Develop and maintain a filing system
 Check frequently the levels of office supplies and place appropriate orders
 Make travel arrangements (hotel and tickets)
 Conducting or preparing any research that the reporting manager may require
 Petty Cash, document expenses and hand in reports
 Arrange company events (such as anniversary, breakfasting)
 Other miscellaneous work as per instructions

Senior Facility Services Officer (General Affair Division) at PT. Bank OCBC NISP,Tbk (Nov 2005 – Dec 2015)

 Manage and maintain General Affair activities including office management, building facilities, assets management,
security, office boy, drivers
 Provides general supporting activities such as office cleanliness, housekeeping services, utility and facility maintenance
 Manage office supplies/stationary for employees including employee business cards, stamps, name desk
 Business Trip arrangement: Arrange ticket, accommodation, transport for business trip both domestic and oversea and
calculate the transport expense.
 Responsible for cash advanced for employees oversea business trip and expenses
 Manage office transportation for employee such as arranging drivers schedule, car maintenance also car license
renewal (STNK)
 Handle Petty Cash for operational drivers (such as gasoline, parking, toll) and Director’s drivers
 Work closely with vendor and Finance Division to make sure the vendor invoice and all supporting document is
completed and payment done in timely manner
 Communicate with related suppliers vendors in purchasing office supplies, office maintenance
 Involved in head office events such as anniversary, breakfasting
 Perform administrative supports functions as required for the employees regarding General Affair

From JobStreet.com
HR Admin Officer at PT. Wigo Distribusi Farmasi, Tbk (Jan 2004 –Oct 2005)

 Handling employees medical claims/reimbursement, hospital reimbursement, guarantee letter, insurances


 Organize, compile, maintain, update company personnel records and documentation
 Maintaining internal records for employees attendances (absence, leave)
 Processing internal arrangements such as travel for ticket and hotel accommodation, training sessions, and team
building events
 Assisting with payroll by providing the supporting document regarding overtime, leave, medical
 Supporting & coordinating recruitment process such as setting up interview and corresponding with prospective
employee in timely manner
 Administration & coordination for training and employee development activities
 Communicating and maintaining good relation with external vendors/clients
 Reviewing and renewing company policies and legal compliance
 Handling HR & GA administration, documentation and invoicing to Finance Department
 Fulfill employee’s request related to HR and GA
 Supporting General Affairs matters such as receptionist, transportation for operational car, building maintenance,
security, office boy, office supplies, office pantry supplies, prepare and maintain expatriates documentation in
coordination with the agent ; RPTKA, IMTA, VISA, KITAS
 Perform any other related duties (ad hoc) and other administrative duties as required

Telemarketing & Customer Service - Intership at PT. Tempo Inti Media, Tbk (Jul 2003-Dec 2003)

 Delivering talks that describe the company’s products to persuade potential customers
 Provide information and present the benefits of the products
 Following up on previous customers for potential sales
 Maintaining records of customer contacts
 Completing customer surveys to obtain information about potential customers
 Maintaining a positive, empathic and professional attitude toward customers at all times
 Responding promptly to customer inquiries
 Communicating with customers through various channels
 Acknowledging and resolving customer complains
 Providing feedback on the efficiency of the customer service process
 Ensure customer satisfaction and provide professional customer support

COURSES/TRAINING/SKILLS

 1997-2000 English Course at LB LIA Slipi – Advanced Level


 Computer Ms Word, Excel, Power Point, Internet, Social Media
 Typing Speed 50-60 wpm (word per minute)
 ProgrammedSAP for Business Trip

OBJECTIVE

Gain my experiences, capabilities and skills to be a valuable asset to your distinguish company. Participate to
developing and expanding the company business to increase the company profit.

PERSONAL INFO

 Gender : Female
 Nationality : Indonesia
 Place, date of birth : Jakarta, June 9th, 1980
 Hobby : Interior Design, Sports

From JobStreet.com

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