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Operations Manager Expertise & Achievements

Jennifer Tedeschi is an experienced operations manager with expertise in operations management, strategic planning, project management, budget forecasting, and relationship management. She has over 10 years of experience managing clinical operations and ensuring compliance. Her experience includes managing multiple projects, increasing organizational effectiveness, and improving patient care and satisfaction. She is skilled at cultivating relationships, delivering effective leadership, and optimizing operations.

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0% found this document useful (0 votes)
114 views2 pages

Operations Manager Expertise & Achievements

Jennifer Tedeschi is an experienced operations manager with expertise in operations management, strategic planning, project management, budget forecasting, and relationship management. She has over 10 years of experience managing clinical operations and ensuring compliance. Her experience includes managing multiple projects, increasing organizational effectiveness, and improving patient care and satisfaction. She is skilled at cultivating relationships, delivering effective leadership, and optimizing operations.

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arslan muzammil
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We take content rights seriously. If you suspect this is your content, claim it here.
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Jennifer Tedeschi jented@gmail.

com • LinkedIn
South Burlington, VT 05403 • 860-796-2863
Operations Manager
Meticulous, highly accomplished, and diligent professional with extensive experience managing and executing
seamless operations by employing effective strategies and implementing efficient action plans to increase
organizational effectiveness.
Demonstrated excellence in overseeing multiple projects and timely accomplishing set goals within budgetary guidelines,
with a keen focus on quality, integrity, and scope. Adept at ensuring seamless and optimized operations by delivering
effective leadership and cultivating positive relationships with staff/clinical providers to improve cross-functional
coordination and collaboration. Proven expertise in increasing brand’s awareness by efficaciously forecasting /monitoring
budget, and developing business development, communication, and marketing plans. Recognized for ensuring
organizational procedures in compliance with standards and regulations to ensure safe and productive work environment.
Hands-on experience in working with QuickBooks Epic, Centricity, and Microsoft Office Suite. Accomplished professional
with exceptional communication, problem-solving, leadership, time-management, and analytical skills.

Areas of Expertise
• Operations Management • Budget Forecasting • Fundraising & Events Management
• Strategic Planning • Human Resources Management • Relationships Management
• Team Leadership • Process Improvements • Cross-Functional Collaboration
• Project Management • Customer Satisfaction • Procurement Management

Accomplishments
● Increased social media engagement by 28% and online donations by 15% in 12 months through creation and
implementation of metrics to achieve communications strategies for crucial initiatives.
● WebMD Health Hero Award for Today Show/ Carson Daly Garden in Every School project.
● Founding partner of National Pollinator Garden Network and the Million Pollinator Garden Challenge.

Career Experience
Practice Supervisor, UVM Medical Center, Burlington, VT 2016 – Present
Orthopedics & Rehabilitation 2019 – Present
Practice Supervisor, Neurosurgery, Cardiothoracic Surgery, Acute Care Surgery 2017 – 2019
Practice Supervisor, Plastic Surgery 2016 – 2017
Ensure optimized performance of day-to-day operations of clinical site by delivering effective leadership, cultivating
positive relationships with staff/clinical providers, and utilizing KPIs of productivity, revenue, and patient’s satisfaction.
Perform various operations, such as Epic upgrade, system consolidations, and training/rollout to improve EHR operations
and maintain health records. Deliver effective action plans and direction regarding site-based and Medical Group
programs/initiatives. Manage day-to-day activities, including organizing team meetings, managing patients access,
scheduling appointments, overseeing referrals, efficiently utilizing resources, and improving daily process and quality.
● Managed multiple projects and overseeing procedures to ensured seamless workflow during pandemic situations.
● Ensured daily clinical procedures in compliance with regulations and care standards to improve patient’s care.
● Improved organizational effectiveness by efficiently observing/forecasting budgets, analyzing finance, and
managing procurements.
Executive Director, National Gardening Association- Williston, VT 2015 – 2016
Chief Operating Officer, National Gardening Association- Williston, VT 2012 – 2015
…continued…
Steered efficiency in organization by implementing long-term leadership and transforming traditional processes to
optimized operations. Employed mission and communication strategies to provide appropriate direction for re-branding
initiatives. Managed IT department operations, including web development, phone systems management, and
server/equipment maintenance. Leveraged due diligence in preparation for sales of organization assets. Increased brand’s
awareness by efficiently creating/forecasting budget, and developing effective plans of business development,
communication, and marketing.
● Achieved communication strategies by creating and implementing metrics for key initiatives and performing
several duties, such as increasing social media engagement by 28% and online donations by 15% in 12 months.
● Cultivated strong relationships with existing and new clients that resulted in commitments renewals and attaining
$50K contracts.
● Lessened delinquencies by 34% by establishing accounts receivable collection processes.
● Maintained high level of accuracy, while managing annual tax preparation and conducting audits.
Director of Finance, Sarjac Partners, LLC –Farmington, CT 2009 – 2011
Oversaw all financial aspects of property management company with a portfolio of 100+ commercial and residential
properties. Carried out several accounting operations, including preparing journal entries and analyzing account / balance
sheet reconciliations.
● Ensured seamless operations by implementing first-ever budget for organization and managing construction and
fit up projects.
● Reduced accounts receivable delinquencies by 60% on residential properties by implementing effective and
appropriate collection procedures.
● Delivered exceptional performance by maintaining utmost accuracy in financial statements and
collecting/reporting monthly expense variances.

Additional Experience
Finance Director, Bruce Lisman for Governor, LLC- Montpelier, VT
Owner and operator, Burlington Consulting Services, LLC
Bloomfield, CT- Full-Charge Bookkeeper, Tax preparer, Lewis Stengel, CPA
Hartford, CT- Disaster Restoration Specialist/bookkeeper, ServiceMaster of Hartford
CT- Office Manager, Griffin Land, Bloomfield

Education & Credentials


Bachelor of Science, Healthcare Administration (ongoing), Champlain College
A.S. Business Management, Champlain College
Center for Creative Leadership Certificate Program

Community Leadership
Treasurer, Board of Directors, Common Roots, South Burlington, VT 2018-2019
Member National Initiative for Consumer Horticulture (NICH) Community and Health Benefits Subcommittee 2014- 2018.
Board Member, KidsGardening.org, 4/2016-3/2017.
Advisory Board Member, Cloudfarm, Middlebury, VT 2013-2016

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