Question 1:

Ashutosh Goenka was working in ‘Axe Ltd.’, a company manufacturing air

purifiers. He found that the profits has started declining from the last six months.
Profit has an implication for the survival of the firm, so he analysed the business
environment to find out the reasons for this decline.

1. Identify the level of management at which Ashutosh Goenka was working.

2. State three other functions being performed by Ashutosh Goenka.

Question 2:
Rishitosh Mukerjee has recently joined AMV Ltd, a company manufacturing
refrigerators. He found that his department was under-staffed and other
departments were not cooperating with his deparment for smooth functioning of
the organisation. Therefore, he ensured that his department has the required
number of employees and its cooperation with other deparments is improved.

1. Idenfity the level at which Rishitosh Mukerjee was working.

2. Also, state three more functions required to be performed by Rishitosh
Mukerjee at
this level.

Question 3:
Sridhar’s father is working as a section in-charge in a government office. Identify
the level of management at which he is working? State any five functions that he
has to perform at this level.

Question 4:
Mega Ltd. manufactured water-heaters. In the first year of its operations, the
revenue earned by the company was just sufficient to meet its costs. To increase
the revenue, the company analysed the reasons behind the less revenues. After
analysis, the company decided:

1. to reduce the labour costs by shifting the manufacturing unit to a

backward area where labour was available at a very low rate.
2. to start manufacturing solar water-heaters and reduce the production of
electric water- heaters slowly.
This will not only help in covering the risks but also help in meeting other
objectives.

1. Identify and explain the objectives of management discussed above.

2. State any two values which the company wanted to communicate to
society.

Question 5:
XYZ Power Ltd. set up a factory for manufacturing solar lanterns in a remote
village as there was no reliable supply of electricity in rural areas. The revenue
earned by the company was sufficient to cover the costs and the risks. As the
demand of lanterns was increasing day- by-day, the company decided to increase
production to generate higher sales. For this/they decided to employ people
from a nearby village as very few job opportunities were available in that area.
The company also decided to open schools and creches for the children of its
employees.

1. Identify and explain the objectives of management discussed above.

2. State any two values which the company wanted to communicate to the
society.

Question 6:
Your grandfather has retired as the Director of a manufacturing company. At
what level of management was he working? What functions do you think he was
performing at that level? State any two,

Question 7:
Ritu is the manager of the northern division of a large corporate house. At what
level does she work in the organisation? What are her basic functions?
OR
Your grandfather has retired from an organisation in which he was responsible
for implementing the plans developed by the top management. At which level of
management was he working? State one more function performed at this level.
OR
Deepak’s father has retired as a purchase manager of a company. At what level of
management was he working? What function do you think he was performing at
that level of management?
OR
Dheeraj is working as an Operations Manager in Tifco Ltd. Name the managerial
level at which he is working. State any four functions he will perform as the
Operations Manager in this company.
OR
Rajat is working as a Regional Manager in Tifco Ltd. Name the level at which he is
working. State any four functions he will perform as the Regional Manager in this
company.

Question 8:
Vaibhav Garments Ltd/s target is to produce 10,000 shirts per month at a cost
of ?150 per shirt. The production manager could achieve this target at the cost of
?160 per shirt. Do you think the production manager is effective? Give reasons for
your answer.

Question 9:
Mr. Nitin Singhania’s father has a good business of iron and steel. He wants to go
to the USA for his MBA but his father thinks that he should join the business. On
the basis of emerging- trends, do you think that Mr. Singhania should send his
son to the USA? Give any three reasons in support of your answer.
Question 1:
Jayant is working as Head Relationship Manager in the wealth management
division of a private sector bank. He has created an internal environment which is
conducive to an effective and efficient performance of his team of ten
relationship management executive” A typical day at work in Jay ant’s life consists
of a series of interrelated and continue functions. He decides the targets for his
department which are in line with the objectives of the organization as a whole.
The future course of action for his team members is laid out well in advance. The
various resources required by the relationship managers like an iPad with GPS
system, account opening forms, brochures, details of account holders etc. are
made readily available to them. The executives are given sufficient authority to
carry out the work assigned to them. Jayant works in close coordination with the
Human Resource Manager in order to ensure that he is able to create and
maintain a satisfactory and satisfied workforce in his department.Through
constant guidance and motivation, Jayant inspires them to realise their full
potential. He offers them various types of incentives from time to time keeping in
view their diverse individual needs.Moreover, he keeps a close watch on their
individual performances in order to ensure that they are in accordance with the
standards set and takes corrective actions whenever needed.
In context of the above case:

1. Identify the concept being referred to in the following line, “He has created
an internal environment which is conducive to an effective and efficient
performance of his team of ten relationship management executives.”
2. Identify and describe the various functions of the concept as identified in
part (a) of the question by quoting lines from the paragraph.

Question 2:
Sooraj works as a salesman in a company selling pet accessories and food. He has
been given a target of selling 1200 units of the food packets in a month by
offering a maximum of 10% discount to his customers. In order to meet his
monthly sales target, on the last two days of the month, he offers 15% discount
to his customers.
In the context of the above case:
Is Sooraj effective in his work? Explain by giving a suitable reason in support of
your answer.
Question 3:
Sujata works as a designer in an export house. As per the terms of an order
received by the export house, she has to get 1000 units of denim jackets made in
15 days @ ? 2000 per jacket. She is able to complete her target production in 20
days because in order to complete the order in 15 days she would have made the
workers work over time. As a result, the cost of production per jacket may have
increased by ? 100.
In the context of the above case:
Is Sujata efficient in her work? Explain by giving a suitable reason in support of
your answer.

Question 4:
Anju and Manju are good friends. Considering the fact that the activities involved
in managing an enterprise are common to all organizations, after completing
their masters in business management, both of them take up a job at managerial
level in different organizations as per their individual areas of interest. Anju takes
up a marketing job in a retail company and strives to increase sales whereas
Manju joins an NGO and works diligently to realize its objective related to
providing employment to specially abled persons. Both of them have to perform
a series of continuous, composite, but separate functions. On some days, Anju
may spend more time in planning a future display layout and on another day, she
may spend time in sorting out an employee’s problem. Both Anju and Manju
make conscious efforts to build a feeling of team spirit and coordination among
diverse individuals with different needs who work under them. The effect of their
management is noticeable in their respective departments as the targets are met
according to plans, employees are happy and satisfied, and there is orderliness in
its functioning rather than chaos.
In context of the above case:
Identify the various features of management highlighted in the above paragraph
by quoting lines from it.
Question 5:
Real Alliance Ltd. is a well-known cement company in India. It is able to earn
adequate revenues to cover costs. Its capital base, number of employees and
production turnover has increased manifolds over the years. The rate of
profitability of the business is also creditable. The employees of the company are
happy and satisfied with their remuneration, working conditions, promotion
policy etc. As a part of its moral obligation, the company has taken many
initiatives for providing employment to specially abled persons and promoting
literacy in the villages adopted by it.
In the context of the above case:

1. Identify and explain the various types of objectives of management being

fulfilled by Real Alliance Ltd by quoting lines from the paragraph.
2. List any two values that Real Alliance Ltd. wants to communicate to the
society.

Question 6:
Esha works as the cost and risk management head of a company in power sector.
As a result of her excellent managerial competence, the company is able to
reduce costs and increase productivity. The company belongs to infrastructure
sector, wherein regular amendments are made in the government regulations
and policies. She holds regular meetings to ensure that people in her department
are not only aware of the related changes but are also able to adapt to these
changes effectively. This helps the company to maintain its competitive edge. She
motivates and leads her team in such a manner that individual members are able
to achieve personal goals while contributing to the overall organisational
objective. In the process of fulfilling her duties for the growth of the organisation,
she helps in providing competitive services, adopting new technology, creating
more employment opportunities etc. for the greater good of the people at large.
In context of the above case:
Identify the various reasons that have made management so important by
quoting lines from the paragraph.
Question 7:
Ramarjuna joins an IT firm as a system analyst after completing his masters in
Computer Science. As the nature of his work demands he has to work in very
close coordination with all the departmental heads in the firm, very soon
Ramarjuna realizes that each departmental head has own individual style of
working. They differ greatly in their day-to-day approach to work. They tend to
deal with a given situation, an issue or a problem through a combination of their
own experience, creativity, imagination, initiative and innovation.
In the context of the above case:
Identify and explain the nature of management highlighted in the above case.

Question 8:
Dharam is a well-known businessman in the field of publishing. He owes the
success of his business to his own education in business management and his
team of certified management consultants. Therefore, he decides to send both
his children Danush and Damini abroad to acquire a degree in business
management in their individual area of expertise. He feels that all over the world
there is marked growth in management as a discipline, but still it is not
considered to be a full-fledged profession for certain reasons.
In the context of the above case:

1. Explain the reasons because of which Dharam considers management as a

discipline.
2. Critically examine the various reasons because of which management is not
considered to be a full-fledged profession.

Question 9:
Kartik joins a garment factory as a plant supervisor in Lucknow. He observes that
the output of some workers is very low as compared to the standards set for their
performance. On analyzing the reasons for the same, he finds out that a lot of
time of the workers is wasted in getting the requisite materials issued from the
store. Whereas on asking, the store keeper complains that there is no harmony in
the working of the production department as a whole. Everyday the workers
approach him at the last minute to procure different kinds of threads, laces,
mirrors, buttons etc. If it is not available in the store then he has to place an order
with the purchase officer. As a result, a lot of time of the workers is wasted. So, in
order to integrate the various production activities, henceforth, Kartik
ensures,that the store keeper is informed well three days in advance about the
requisite material. Consequently, the store keeper is able to keep the materials
ready for the workers every morning in accordance with their requirements.
In context of the above case:

1. Identify and explain the quality of management that Kartik has introduced
in the working of the production department as a corrective measure to
control the output of the workers.
2. State briefly any two points highlighting the importance of quality of
management identified in part (a).

Question 10:
Geetika is working in a private sector bank. One of her key function relates to the
formulation of the overall organisational goals and strategies of the bank. Identify
the level of management at which she is working? State any three other functions
that she has to perform at this level.

Question 11:
Arundhati has been promoted to the post of Marketing Division Head of a soft
drink company. Identify the level of management at which she will be working
henceforth. State any four functions that she will have to perform at this level.

Question 12:
Ajay and Sanjay are childhood friends. Sanjay had lost his right hand in an
accident in childhood. They meet after a long time in a restaurant. On being
asked, Sanjay tells Ajay that he feels very discontented in managing his family
business after the death of his father as it doesn’t match with his areas of interest.
Ajay knows that Sanjay possess extraordinary skills in management although he
hasn’t acquired any professional degree in management.
Therefore, he asks Sanjay to wind up his business in India and join him in his
hotel business in Dubai as an Assistant Manager in Sales and Marketing Division.
In context of the above case:

1. Can Sanjay be deployed at the post of Assistant Manager in Sales and

Marketing Division though he hasn’t acquired any professional degree in
management? Explain by giving suitable justifications in support of your
answer.
2. List any two values that are reflected in this act of Ajay.