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G&T Guild Program Team Responsibilities

The document discusses responsibilities and key aspects of the Guild Program Team and G&T Guild portal. It provides definitions and examples related to Growth & Transformation concepts. It also addresses questions about G&T engagements, capabilities, value themes, and governance.

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Shah Zaid
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100% found this document useful (7 votes)
145K views7 pages

G&T Guild Program Team Responsibilities

The document discusses responsibilities and key aspects of the Guild Program Team and G&T Guild portal. It provides definitions and examples related to Growth & Transformation concepts. It also addresses questions about G&T engagements, capabilities, value themes, and governance.

Uploaded by

Shah Zaid
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
  • Team Responsibilities and Focus
  • Value Themes and Customer Engagement
  • Processes and Methodologies
  • G&T Engagement Strategies
  • Agile Execution and Testimonials
  • Business Problem Solutions
  • Value Delivery Cycle

Which of the following are part of Guild Program Team's responsibilities?

Support the functional community in achieving the community objective

Support the Business Unit Governance team

Be in the team of at least ogg G&T engagement

Enable/Champion a few initiatives towards the realization of Guild Charter and Responsibilities

The primary focus of G&T Guild portal covers


Community collaboration

Capability management

Knowledge dissemination on G&T artifacts

Preparation of Steering Committee reports

The mentors of each of the functional communities are typically:


Members of the Steerco

Which one of the following does the G&T Guild portal not contain?
List of all G&T engagements

G&T Framework consists of:


48 Capabilities

3 Governance Levels one

4 Value Themes

Guild is best defined as a:


Community of Practitioners

Which of the following is an example of Changing Operating Model?


Enterprise Transformation

G&T Guild consists of:


Functional Communities

Governance Leads

Program Team

The G&T Guild portal is accessible to


Anyone in TCS with MS Teams access

Which of the following is/are example(s) of 'Growth play driven by thought leadership'?
Radical business model transformation

Influence customer's core business


Which one of the following is not a Value Theme?
Value Commitment

In TCS, the experts who helped solve a specific problem for the customer, resulting in
benefits for customer's business, are identified as:
Contextual Masters

You have completed an engagement. You want to publish the engagement case study as a
G&T engagement. What do you need to ensure?
The customer has agreed that this is a G&T engagement and has realized the expected benefits

In a G&T engagement, the focus is on


Both (a) and (b)

In a G&T engagement, to continuously improve TCS's brand positioning in the market, the
team should focus on:
Both (a) and (b)

Growth & Transformation is intended for:


Customer

Which of the following information is relevant at the start of an engagement?


All of the above

What are the channels that can be used to amplify G&T stories?
All the above options are correct

What are the points we need to highlight in a G&T Success Story?


All the above options are correct

G&T tagging of an opportunity happens in:


Customer Relationship Management System

Which among these are important reusable assets, generated by a G&T engagement?
All the above options are correct

Which one of these programs is directly focused on G&T capability Development?


Wings3

Existing customers are unlikely to have G&T opportunities, hence we should focus primarily
on new customers.
False

The research regarding a customer includes:


Both (a) and (b)
What do you think Pat did next?
He started working on a plan to build a pitch.

Which of the following is an example of Changing Operating Model?


Enterprise Transformation

Each G&T capability is listed under which of the following?


One Value Theme

One Functional Area

Which of the following is not a business growth impact measure?


Cost Savings

G&T engagements typically follow:


Agile methodology

TCS and customer jointly own a co-innovated IP.


False

A G&T engagement provides an opportunity for the creation of IP.


Most often True

What are the key constructs of a G&T Value Proposition' objective?


Integrating the right set of products and capabilities in the solution

Committing expected business value to the customer

Arriving at a win-win contractual agreement with customer

In a G&T engagement, which of the following are potential business values to the
customer?
Revenue growth

Productivity increase

Increase in customer base

A typical G&T engagement in a Value Delivery cycle requires strategy and execution
practices to manage multi-services program, IP & Design-led development and partner
ecosystem. Is this statement true or false?
True

Which of the following information is relevant at the start of a G&T engagement?


All of these

Which of the following statements is false?


A G&T Engagement is one where TCS has declared that they have delivered Growth & Transformation
G&T tagging of an opportunity happens in:
Customer Relationship Management System

Which one of the following Functional Areas does the Capability 'CSS/Lifeline analytics'
belong to?
Enterprise Functions

The Consultative Selling process starts when:


A problem area is identified for an existing customer

A problem area is identified for a new customer

Which of the following are part of the Guild Functional Community objectives?
To lead/participate/enable G&T programs across value themes

To strategize, plan, collect/create, and mature artifacts related to each functional area across the value themes

To strategize and plan the growth and nurturing of the talent both on scale and depth

Why is the assessment of specific workforce skills and capabilities needed for an
engagement, a crucial part of the ‘Value Discovery’ cycle?
To ensure readiness of the required talent pool in the event of winning the engagement

During the 'Value Delivery' cycle of a G&T engagement, one customer stakeholder
proposes a change in value commitment. As Program Head, what will be your stand?
Analyse the cost-benefit, discuss with the customer and reach a mutually agreed decision

The key discussion points during customer communication in a G&T engagement include:
All of these

After the close of a G&T engagement or an engagement milestone, there has to be focus
on:
Both (a) and (b)

There are two links under the Marketing tab of Ultimatix that help us in doing market
research, analysis, and such. One of them is the Digital Store. Which is the other?
Market Hawk

Risk management is critical for which of the following Capabilities under 'Value
Proposition?
Contract negotiation

Value commitment

You are a Client Partner working on a proposal for an engagement where customer expects
a 5% increase in their overall sales after the completion of the engagement. What will be
your value commitment?
Depends on TCS scope of work and ownership
Agile execution and workspace specific details are available in:
OneClick Agile

Agile Execution Handbook

Open Agile Collaborative Workspace Guidelines

As a TCS associate, how can you be a part of customer's G&T journey?


Participate/Lead in Value Discovery

Participate in proposal construct (Value Proposition)

Be in the team to deliver G&T engagement and gain experience on business value delivery, IP and design-led solution,
multi-services program, and perpetual innovation (Value Deliver)

Network with customer executives for testimonial and shaping new opportunities

Testimonials are:
Customer Quotes

Case Studies

Video Testimonials

Press Release

Which one of the following Value Themes does the Capability ‘Proof of Value
demonstration' belong to?
Value Discovery

TCS PacePort is: An Innovation Hub

What are the channels that can be used to amplify G&T stories?
All of these

You have completed an engagement. You want to publish the engagement case study as a
G&T engagement. What do you need to ensure?
The customer can be cited for reference

The customer has agreed that this is a G&T engagement and has realized the expected benefits

G&T Guild Charter involves:


Building organization-level repository of G&T assets

Development of people capability on G&T

Which of the following units/teams are directly involved in providing market research data
to accounts and units based on specific requests?
Industry Advisory Groups

Corporate Market Research Team

IRS
Architecting a solution for an identified potential business problem, includes:
A combination of two or more of the given options

The Three Horizons of Purpose-led Growth are:


Build digital core

Transform and Grow around Purpose-led Ecosystem

Innovate business models

Why is engagement-specific upskilling a necessity?


To address the skill gaps as per engagement's skill requirement

How do we manage the acquired knowledge during a G&T engagement?


Classify and organize knowledge that is acquired during the entire G&T Engagement lifecycle

Create knowledge artifacts (case studies, success stories, best practices, lessons learnt)

Promote knowledge reuse for similar engagements

Evaluate and extract knowledge to integrate into the institutional process repository

In a G T engagement, the preferred contracting approach is


Outcome-based contracting

Which of the following are part of Guild Governance Lead's responsibilities?


Review G&T opportunities and engagements within the unit

Assess the account and unit level maturity of G&T initiatives

Share the best practices and lessons learnt within and across units

It is good to know and use the PSD framework while solution envisioning as part of the
Value Discovery cycle. What is NPSD?
New Product and Service Development

Identifying potential skill, capability and competency requirements, is part of the role of
the Solution Lead.
True

Which one of the following Functional Areas does the Capability 'Proof of Value
demonstration' belong to?
Innovation

Business Units are accountable for driving:


G&T Opportunities

G&T Engagements
Why does the Value Delivery' cycle in a G&T engagement need to adopt 'Perpetual
Transformation'?
To ensure the relevance of business value commitments

To capture the changes in business priorities and factor the same into solution design

To drive perpetual improvements

You are the Program Lead of a G&T engagement and you have short-listed a set of artifacts
that are relevant for the engagement. What is the right approach for using these artifacts?
Check the IP ownership of these artifacts and take necessary permissions or licences before you start using them.

The G&1 Guild Charter uses some terminologies that contain the word Treasure. Identity
these terminologies.
Treasure rove

Treasure Hunt

The objective of 'Value Articulation' cycle is to:


Confidently project that TCS has market leading practices, in conceiving and executing growth and transformational
programs, for customers across industries

The customer testimony of a successful G&T solution must cover:


Clear articulation of the business value delivered by the G&T program and the TCS partnership that enabled the value

Common questions

Powered by AI

TCS can use 'Value Articulation' to enhance market presence by confidently projecting their market-leading practices in conceiving and executing growth and transformational programs. This involves clearly articulating the business value delivered by their G&T programs, alongside showcasing successful partnerships that highlight TCS’s capacity to drive substantial market transformations and customer satisfaction across industries .

When using artifacts in a G&T engagement, the Program Lead must first check the IP ownership of the artifacts and obtain necessary permissions or licenses before utilizing them. This ensures compliance with intellectual property rights and allows legal usage of the materials in the engagement .

The 'Value Proposition' objective supports customer engagements by integrating the right set of products and capabilities into solutions, committing to deliver expected business value, and arriving at win-win contractual agreements with customers. These aspects ensure that the engagements are aligned with customer expectations and deliver meaningful business outcomes .

'Outcome-based contracting' in a G&T engagement is significant as it aligns the delivery of services with the achievement of specific, measurable outcomes. This approach guarantees that both TCS and the customer remain focused on the end goals of the engagement, ensuring accountability and mutual benefits regarding business value commitments .

The Guild Program Team within TCS's G&T Guild is responsible for supporting the functional community in achieving community objectives, supporting the Business Unit Governance team, being involved in G&T engagement, and championing initiatives towards realizing the Guild Charter and Responsibilities .

The identification of skill, capability, and competency requirements by a Solution Lead is strategically important because it ensures that the right talent is prepared to address specific demands of the engagement. This preempts and mitigates potential skill gaps, aligning the project team with the anticipated challenges and goals of the G&T engagement .

'Perpetual Transformation' is necessary during the Value Delivery cycle to continuously adapt to the evolving business environment. It ensures that the business value commitments remain relevant and that any changes in business priorities are incorporated into the design of the solution, driving ongoing improvements and innovation throughout the engagement .

TCS ensures readiness of the skill-talent pool during the 'Value Discovery' cycle by assessing specific workforce skills and capabilities. This is crucial as it allows TCS to ensure they have the necessary talent pool prepared in the event of winning an engagement .

During the 'Value Delivery' cycle of a G&T engagement, the TCS Program Lead should adopt 'Perpetual Transformation' strategies to maintain relevance to changing business priorities. This involves capturing changes in business priorities and factoring them into the solution design to drive perpetual improvements and ensure the relevance of business value commitments .

The G&T Guild portal primarily focuses on community collaboration, capability management, knowledge dissemination on G&T artifacts, and preparation of Steering Committee reports. It does not contain a list of all G&T engagements .

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