TEAM CONTRACT

PCM230
Quality Management & Lean Methodology
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Group Name: Bluejays

Student Names: Manvi Manchanda, Gagandeep Kaur, Ian De Souza, Surya Prasad
Kankanti, Sangitaben Karsala

Project Name: Team Charter

Professor: Janine LeFort

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PROJECT VISION
(Team’s Grade Expectation Eg. A+, A, B+, B, etc.)
What is the team’s grade expectation on this assignment? Is there consensus?
A+, We are unanimous in the grade part.

Please ask each other: “Is each member committed to putting in the work to achieve this grade?
If not, how will the team resolve this?”
YES

Please circle/highlight the grade that your group is targeting:

50% to 59% 60% to 69% 70% to 79% 80% to 89% 90% to 100%

GROUP MEMBERS’ BEHAVIOURAL EXPECTATIONS

What do you need from each other to work effectively as a team? Examples: “communicating in
a timely manner with each other”, “being punctual”, “meeting deadlines”, “contributing ideas”
etc. Each member needs to include at least one behavioural expectation.
NAME BEHAV. EXPECTATION SPECIFIC EXAMPLE

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 Manvi Manchanda Participation in If we are given a project
brainstorming, value to construct a website in
others’ time, flexibility in order to do marketing on
work. behalf of our college; I
expect my teammates to
be innovative and time-
stricken; so that we can
actually reach the goal.
Gagandeep Kaur
Ian De Souza Communicating and
contributing to share ideas,
Be respectful of others’
opinions, Being punctual
Surya Prasad Kankanti
Sangitaben Karsala

ELEMENTS OF EFFECTIVE TEAMWORK

Each member should identify at least one of the skills below that you feel you are
strong in and one skill area that requires further development.

Use this information in completing the sections “SKILL STRENGTH IDENTIFICATION” and
“SKILL DEVELOPMENT IDENTIFICATION” areas below.

COMMUNICATION
For effective teamwork to occur, there needs to be a free, open and appropriate expression of
ideas and feelings at all times. Each member actively listens to other members, and after
listening, provides effective non-judgmental feedback. Members take responsibility to
communicate their ideas, thoughts, concerns, etc. Respectful communication (verbal and non-
verbal) in response to cultural and personal differences contributes to team cohesion.

PARTICIPATION
Team members need to contribute fully to the best of their ability. Members need to take
initiative in participating in the group tasks, especially in areas where they may have strengths
and generating ideas. Those with greater ability may also need to help those who may be
struggling by guiding, coaching or critiquing. Those who may be struggling should be clear when
they need clarification or assistance. To make teams work well, members need to make
concerted efforts to be available for meetings. Wanting the group to succeed will contribute to
success – begrudging contributions will erode success.

GIVE AND TAKE

There may be various ideas on how to achieve success within the team. Therefore, members
need to be open to compromise and recognize that it is sometimes better to give in than be
“right”.

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Members need to discern the differences between their own needs and those of the group,
ideally putting the needs of the team before the needs of the individual.

LEADERSHIP
Each member can contribute by being a leader in the group – a group can have more than one!
Members lead with the skills and abilities they possess. A member who promotes team actions,
decisions and ideas demonstrates leadership. A leader recognizes that he/she needs the team,
and lets each member know where they stand. Leadership is also required to initiate the
resolution of team breakdowns.

ORGANIZATION
An effective team needs to be organized. Members determine how the team is organized. This
in turn, contributes to a member understanding his/her responsibilities, ensuring things are
getting done and that there is no repetition in completing tasks.

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 PREPARATION
For teams to be successful, members need to be responsible with their duties and do the work
required as agreed upon. Otherwise, team progress could be impeded, especially if further steps
are dependent on the required work. Everyone needs to know that they can rely on their team
members in completing assigned tasks/preparation work so that the team can progress in its
objective(s).

PROCEDURE
In order for teams to function well, they need to set up procedures, which will clearly identify
members’ responsibilities and expectations for each other. Some type of order is necessary for
teams to function effectively and smoothly, otherwise teamwork may end up being inefficient,
inconsistent and regularly in “crisis”. Members need to function according to agreed upon
procedures which will help to guide them in times of dilemmas.

CAPABILITY
Each member brings strengths to the group – not only existing skills and/or knowledge, but also
the potential to learn, problem-solve and contribute to the team. Demonstrating one’s interest
and potential will often lead others to have more confidence in that member.

COMMITMENT
Members who are committed will often be the ones taking initiative to achieve goals/objectives
of the team. They will be the ones who want to make sure the goals are clear to achieve success.
Commitment needs to be directed to team goals, not individual goals. The level of commitment
is usually related to the level of reliability.

PROGRESS and ASSESSMENT

A well running team is always interested in how things are going. Members of an effective team
will contribute to an attitude of action and momentum. Often, progress is a good indicator of
how well the team is working together. Regular assessment is necessary for a team to ensure it
is continuing to work well together. An effective team is not afraid to make changes in how it is
organized or in it’s procedures so that improvement in achieving the goal/objective occurs.

SKILL STRENGTH IDENTIFICATION

Each member must choose at least one skill from “Elements of Effective Teamwork”
(pages 2&3) that you feel is your strength. Be very specific in what activity you will
apply this skill to the assignment.

MEMBER NAME SKILL STRENGTH SPECIFIC ACTIVITY

Manvi Manchanda Leadership, Capability I would introduce my
mentioned trait in
managing the stakeholders
since they are an

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 important part of any
project and it’s the duty of
a project leader to get
them involved at right time
and valid situation in order
to reap a successful
project outcome.
Gagandeep Kaur Participation and
Commitment
Ian De Souza

Surya Prasad Kankanti

Sangitaben Karsala

SKILL DEVELOPMENT IDENTIFICATION

Each member must choose at least one skill to be developed from “Elements of
Effective Teamwork” (pages 2&3). Provide a specific example of how this skill is often
challenging for you in a team situation and how you might develop it within this project.

MEMBER NAME SKILL DEVELOPMENT SPECIFIC ACTIVITY

Manvi Manchanda Organization and I’ve been not so organized
Commitment when it comes to be a part
of team. During my
graduate project, I was
lacking this trait owing to
which I got my time
wasted over small things.
Moreover, I will initiate
the process by making
things clear at the start of
a project and will let know
my team members about
the tasks that shall be
performed by me during
the entire project.
Gagandeep Kaur

Ian De Souza

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 Surya Prasad Kankanti

Sangitaben Karsala

BUILDING TRUST

Read the Infographic on the 10 Practices of Stellar Virtual Teams, under week 4 Module.
As you read the Infographic think about the following questions and jot them down in
your notebook.  
1. Think about a time when you worked on a team that was high-performing, which
of the 10 practices in the infographic did the team demonstrate?

2. Think about a time when you worked on a time that DID NOT perform!  Which of
the 10 practices in the infographic were missing?

3. One element of trust is reliability and credibility. What do you want to be known

for?  What is your brand? What would your former teammates either from work
or previous school assignments say about you?  Jot down 5 keywords.
To be a contributing team member, be sure to think through the questions posted to
support your team on assignments.
MEMBER NAME BRAND 5 KEYWORDS
Manvi Manchanda Collaboration with other Flexibility, Appreciating
teammates. others, Professional,
Responsibility,
Communicator
Gagandeep Kaur Trustworthy Good listener,
Collaborator, Sincerity,
Honest and Punctual
Ian De Souza Collaborator Conflict-less,
Independent, Visionary,
Flexibility, Organizer
Surya Prasad Kankanti

Sangitaben Karsala

TEAM MEMBER AVAILABILITY SCHEDULE

Complete the grid below to show when each member is NOT available to work on
assignments/projects with your team. If this changes, complete this again.

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 Time Mon Tues Wed Thurs Fri Sat Sun
8–9 Manvi Manvi Manvi Manvi Manvi Manvi Manvi

9 – 10 Manvi Manvi Manvi Manvi Manvi Manvi Manvi

10 – 11 Manvi Manvi Manvi Manvi Manvi Manvi Manvi

11 – 12 Manvi

12 – 1
1–2
2–3
3–4
4–5
5–6
6–7
7–8
8–9
9 -?

TEAM ACTIVITY PLAN

Please fill out according to the assignment requirements. Be as specific as possible so
that everyone is clear what is being completed and by when.
Feel free to add rows as required.

Project Tasks/Requirements Who Is Completing This Date to be

Activity / Task Completed

Identifying and Analyzing the All the Team members Sep 30,2022
Stakeholders.

Preparing communication plan All the team members Oct 21,2022

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 Creation of WBS All the team members Nov 25,2022

Management Process & All the team members Dec 9,2022

Recommendations

CRITICAL REVIEW DATES

It is strongly recommended that you pre-arrange Critical Review Dates. These meetings will help
to assess if you are on track and if the project is moving along as planned.

Please discuss:
 How often your will team meet to review the project status?
Twice a week (Depends on the type of Assignments).

 How will you communicate with each other and share information (i.e.: Facebook,
email, Dropbox, face-to-face, Google group, etc.)?
E-mail, Zoom calls and WhatsApp.

 What contact information you will share with each other and when it is appropriate to
contact each other?
Cell Phone numbers, E-mail Id.

 Deadline dates to ensure task completions.

Atleast 2 days before.

 Who will take lead in communicating with the team and initiating discussions when
required?
Manvi Manchanda and Ian De Souza

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 CONTRACT AGREEMENT
This is an official contract. Once you have signed it you are accountable.

Name: Manvi Manchanda Signature: Date: 23-09-2022

Name: Signature: Date:

Name: Signature: Date:

Name: Signature: Date:

Name: Signature: Date:

Name: Signature: Date: