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Institute of Economics and finance Bundelkhand University

Summer Training Report and Dissertation on

“A STUDY ON THE WORKING OF

SARV U.P GRAMIN BANK”
A Training Report Submitted In Partial Fulfilment of the
Requirements the
Degree of

BACHELOR OF COMMERCE
ADMINISTRATION
(B.COM HONS.)
By

GAURAV YADAV
(171141132019)
Under the Guidance of

DR. MOHD. FURQAN MALIK

INSTITUTE OF BANKING, ECONOMICS

&FINANCE BUNDELKHAND
UNIVERSITY JHANSI
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Institute of Economics and finance Bundelkhand University

INSTITUTE OF BANKING,ECONOMICS AND

FINANCE,BUNDELKHAND
UNIVERSITY,JHANSI

CERTIFICATE
This is to certify that the Summer Training Report entitled “EDUCATION
LOAN” for the award of the Degree of Bachelor of Commerce is a record
of original training undergone by Gaurav Yadav ( Roll .171141132019 )
during the year 2019-20 of his study in the Institute of Economic &
Finance, Bundelkhand University, under my supervision and the report
has not formed the basis for the award of any Degree/Fellowship or other
similar title to any candidate of any University.

Place: Jhansi Signature

DR. MOHD. FURQAN MALIK
Date: (Assistant Professor L.E.F)
B.U. Jhansi
Department of Banking, Economic and
Finance
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Institute of Economics and finance Bundelkhand University

Bundelkhand University Jhansi

DECLARATION

I, Gaurav Yadav, hereby declare that the Summer Training Report,

entitled “Education Loan , submitted to the Institute of Economic &
Finance, Bundelkhand University in partial fulfilment of the requirements
for the award of the Degree of B.COM(Hons) is a record of original
training undergone by me during the period May- July 2019 under the
supervision and guidance of DR. MOHD. FURQAN MALIK , Institute
of Economic & Finance, Bundelkhand University and it has not formed the
basis for the award of any Degree/Fellowship or other similar title to any
candidate of any University.

Signature of the Student

GAURAV YADAV
Place: Jhansi BCOM (HORNS) III YEAR
Date: Institute of Economic and Finance,
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Institute of Economics and finance Bundelkhand University

Bundelkhand University, Jhansi

FORMAT FOR LIST OF CONTENTS

 INTRODUCTION OF SARV UP GRAMIN BANK

1. EDUCATIONAL LOAN
1.1 SARVA UP GRAMIN BANK EDUCATION LOAN PURPOSE
1.2 ELIGIBLE COUSES FOR EDUCATION LOAN
1.3 EDUCATION LOAN DOCUMENT REQURED
1.4 MODE OF REPAYMENT OF EDUCATION LOAN
1.5 SERVA GRAMIN BANK EDUCATION LOAN INTEREST RATE
1.6 EDUCATION LOAN INTEREST RATE IN INDIA

2. INTRODUCTION OF SUBJRCT
2.1 OBJECTIVES
2.2 SCOPE OF THE STUDY
2.3 METHODS AND METHODOLOGY
2.4 TOOLS AND TECHNIQUES

3. INTRODUCTION TO BANKS
4. REVIEW OF LITERATURE
5. INTERPRETATIONS
6. CONCLUSION
7. REFERENCE
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ACKNOWLEDGEMENT

I would first like to thank my project advisor Dr. Mohd. Furqan Sir from Bundelkhand
university. The door to Furqan Sir office was always open whenever I ran into a trouble
spot or had a question about my summer project. He consistently allowed this project to
be my own work but steered me in the right direction whenever she thought I needed it.

I would also like to thank the expert who involved in the training for this summer
training project. Dr. Mohd. Furqan & Mr. R. S. Khattri. Without their passionate
participation and input, the summer training project could not have been successfully
conducted.
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Institute of Economics and finance Bundelkhand University

CHAPTER-I

Sarva Up Gramin Bank

Sarva Up Gramin Bank is a Gramin bank in India established on 30-11-2007. It has
headquarter in Meerut and address is C-39/5, Jagriti Vihar, Meerut. it has 451 branches
across the state. 

It provides all the financial services to its customers like saving deposit, fixed deposit,
recurring deposit, loans, personal loans, net banking, RTGS, NEFT, IMPS, Atal
Pension Yojana, Pradhan Mantri Jandhan Yojana, Pradhan Mantri Suraksha Bima
Yojana, Pradhan Mantri Jeevan Jyoti Bima Yojana and many more.

Sarva Up Gramin Bank Education Loan Interest Rates, Education Loan at Updated on
21 Sep 2019. Apply for Education Loans Online. Find Sarva Up Gramin Bank
Education loan purpose, Eligibility, Margin, Repayment of Education Loan ,Security,
Documents Required for Education Loan from below.

Sarv Gramin Bank amalgated with Prathama Gramin Bank becomes Prathama Gamin
Bank working in the area spread in whole Uttar Pradesh “ East to West” under
subsection (1) of section 23A of the regional rural bank act , 1976 ( 21 of 1976) vide
Govt. of India notification dated 22.02.2019. the bank has its head office in Moradabad.
The bank’s operational area spreads in 20 districts viz. Bulandshahar, Gahaziabad,
Meerut, Gautam, Budh Nagar, Hapur, Baghpat, Shamli, Saharanpur, Muzaffaranagar,
Bijnor, Haridwar, Gonda, Balrampur, Sambhal, Budaun, Jhansi, Lalitpur, Moradabad,
Rampur, Amroha.

Their Vision
To evolve the bank into such an institution which is committed to the overall Rural &
Urban development. For that, ameliorate the living status of citizens through various
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financial and other scheme and spread awareness about saving and serving people
cordially in better way.

Their Mission
Achieving the High level working through the latest technology with Dedicated
workforce committed to continuous upliftment of different strata of the society and
providing cordial and better customer service. Holding the lead position by fulfilling the

established parameter as a financial institution.

Products and Services of Sarva Up Gramin Bank

NRI Banking
This banking service includes opening of accounts, deposits, insurance, investments,
money transfer, loans as well as premium banking. These products are mainly meant for
people earning outside India.

Personal Banking
The personal banking service can again be sub-divided into the heads:

1. Accounts and Deposits:

 The bank offers different kinds of accounts to be opened with them like current
accounts, demat or dematerialized accounts, fixed deposits, recurring deposits, safety
lockers, salary accounts and savings accounts. 

2. Cards: 
They have got credit, debit as well as prepaid cards of varied advantages, which are
widely used by people. 

3. Insurance and Investment: 

This service offered by the bank includes mutual funds, life insurances, tax saving
options, general insurances, health insurances, bonds etc. 

4. Loans: Sarva Up Gramin
Bank provides loans for multi categories such as car (New and used), commercial
vehicle, education, gold, home, personal, retail-agriculture, tractor, two wheeler and
many more. 

Apart from these major services, personal banking of this bank includes many other
services, some of which are mentioned below: 
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1. ATM 

2. Forex Services 

3. Insta Alerts 

4. Mobile Banking 

5. Net Banking 

6. Phone Banking 

Wholesale Banking
This is mainly meant for banking transactions carried on by the different government
sectors, medium and small sized enterprises, corporate companies and varied other
financial trusts and institutions. Investment banking is even a part of wholesale banking.

Sarva Up Gramin Bank Mortgage services

Housing Development Finance Corporation (Sarva Up Gramin) Bank Mortgage Service

is leader in the Indian mortgage market at present with the State Bank of India (SBI)
following the lead. The total worth of the India Mortgage Market presently is nearly US
$ 18 billion. The gross domestic product to mortgage ratio in India is very low in
comparison to other developed countries. The ratio in the foreign countries ranges from
25% to 60% whereas in India the ratio is 2.5%. The India Mortgage Market is showing
fast growth in the past few years. The foremost players in this sector are the finance
corporation but presently the commercial banks are also started playing an important
role in the development and growth of the India Mortgage Market.

Objectives of the Mortgage Service

 To provide the customer with the best possible services 

 To focus on cost management and management of gains 

 To put emphasize on the quality of the credit and advance in form of mortgage loan.

 The salient features of the of Sarva Up Gramin Bank Mortgage service

 The mortgage based loans provided in order to acquire real estate for commercial
purposes, and as working capital 

 The funding is done upto 3/4 of the cost of the project and the balance is the customers
contribution

 The documentation is minimal 

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 The customer has to provide collateral securities against the loan 

The main purpose of Sarva Up Gramin Bank Mortgage service is to provide easy access
to refinancing, renovating or owning commercial real estate through the disbursement
of loans against mortgages. The Sarva Up Gramin Bank Mortgage service also provide
mortgage based loans as working capital. The Sarva Up Gramin Bank Mortgage service
is provided against presentable security such as residential house or apartment,
industrial property, urban commercial complex, possessed in the name of the receiver of
the loan. The security such as rented house can be accepted if the same property is on a
lease and the person should also have the authority to collect the rent under the power
of attorney.

Sarva Up Gramin Bank Mortgage services

 Debt consolidation service

 Home equity loans 

 New home loans 

 Latest mortgage quotes 

 Mortgage refinancing 

 Real estate lending 

Mortgage Refinancing scheme

Refinancing scheme allows the customers to takeout a second mortgage in order to
repay the first mortgage. This also provides the customer with the advantage of low
interest rates. The benefits of refinancing are 

 Reduction in the sum of the monthly payments of the customer 

 Reduction in the total sum of interest customer pays throughout his life for his loan

 Reduction in the term period of the loans so the customer may payoff their loan faster
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Educational Loan

1.1 SECTION: Sarva Up Gramin

Bank Education Loan Purpose
To provide financial assistance to the deserving / meritorious students in getting their
education completed specially for higher education. The scheme aims to ensure that the
deserving students may not loose opportunities for want of arrangements of funds.

1.2 SECTION: Sarva Up Gramin Bank

Eligible Courses for Education Loan
Education Loan can be availed under following cases-
 Graduate, Post graduate, Diploma and Professional courses recognized by
University Grant Commission, All India Council for Technical Education
(AICTE) and the Indian Council for Medical Research, Government of India. 
 Job oriented Professional or Technical courses of reputed education institutes
abroad, etc. 
 Government recognized or approved vocational or skill development courses. 
 Courses conducted by IIM, IIT, IISC, XLRI, NIFT, etc
 Courses offered in India by reputed foreign Universities. 
 Other Courses leading to Diploma/ Degree, etc. conducted by Colleges/
Universities approves by UGC/ Govt./ AICTE/ AIBMS/ ICMS, etc. 
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1.3 SECTION: Sarva Up Gramin Bank

Education Loan Document Required
For salaried individuals
 Duly filled up and signed education loan application form along with
photographs 
 KYC (Know Your Customer)documents
 Proof of identity- Passport, Voter ID card, Driving license, PAN card, Aadhar
Card, Government department ID card
 Latest salary slip showing all deductions or Form 16 along with recent salary
certificate
 Proof of residence - Bank account statement, Latest electricity bill, Latest
mobile/telephone bill, Latest credit card statement, Existing house lease
agreement
 Bank Statement or Bank Pass Book of having entries of last 6 months
 Guarantor Form, Copy of admission letter or the Institute along with Fees
schedule (Optional)
 Mark sheets/pass certificates of S.S.C., H.S.C, Degree courses (Optional)
 Detailed break-up of the costs of the course (Optional) 

For all individuals except salaried 

 Duly filled up and signed education loan application form along with
photographs 
 KYC (Know Your Customer)documents
 IT returns of the last 2 years and computation of income of last 2 years certified
by a Chartered Accountant
 Proof of identity- Passport, Voter ID card, Driving license, PAN card, Aadhar
Card, Government department ID card
 Proof of residence - Bank account statement, Latest electricity bill, Latest
mobile/telephone bill, Latest credit card statement, Existing house lease
agreement
 Bank Statement or Bank Pass Book of having entries of last 6 months
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 Guarantor Form, Copy of admission letter or the Institute along with Fees
schedule (Optional)
 Mark sheets/pass certificates of S.S.C., H.S.C, Degree courses (Optional)
 Detailed break-up of the costs of the course (Optional) 

Sarva Up Gramin Bank Education Loan

Amount
Banks offer loans of up to Rs 10 lakh for courses in Indian colleges and up to Rs 20
lakh for studies abroad as per Indian Banks' Association norms. The quantum of a loan
depends upon the course and the institution offering this course.

1.4 SECTION: Mode of Repayment of

Education Loan

Post Dated Cheque (PDC): PDCs are given by the borrower in advance to the bank.
They will be for future dates. Bank will deposit the cheque on the date mentioned on
the cheque. This mode used to be opted by the borrowers when there were no online
repayment options available. This mode is no longer popular and is used by very few
borrowers.
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Electronic Clearance System (ECS): This mode is very popular and most of the
borrowers opted for this mode of repaying the loan. It is an electronic mode for
transferring the EMI from borrower's bank to lender's bank.

National Automated Clearing House (NACH): NACH is a facility offered by

National Payment Corporation of India (NPCI) for online transfer of funds on due date.
This system has come into force recently and is preferred by many people. The benefit
of this mode is that it allows transactions to be processed in real time.

Standing Instruction (SI): It is an order or instruction which the account holder gives
to his/ her bank to pay a fixed amount to another bank/ account at a regular interval. It
is also used by many borrowers to pay EMIs as EMI is a fixed amount. SI is not
suitable for variable amounts.

1.5 SECTION: Sarva Up Gramin Bank

Education Loan Interest Rate (Updated on 26
Sep 2019)

INTEREST RATE N/A

LOAN TENURE Contact Bank Branch

PROCESSING FEE As decided by the bank from time to time

GUARANTOR REQUIRED Please Contact Bank Branch

PRE CLOSURE CHARGES As decided by the bank from time to time

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1.6 SECTION:
Education Loan Interest Rate in India
Interest Rate (in %) for Loan Amount
Bank/ product name Interest rate type Upto 4
4 to 7.5 lakh Above 7.5 lakh
lakh
SBI-India Floating 11.25 12.75 11.75
Bank of Baroda- India Floating 10 12 12
IDBI Bank- India Floating 11.25 11.5 11.5
Allahabad Bank-India Floating 11.25 11 11
HDFC Bank-India Fixed 12-14 12-14 12-14
Andhra Bank-India Fixed 11 12.75 12.75
Bank of India-India Floating 9.5 10 10.75
Bank of Maharashtra-India Floating 10.25 11 11
Canara Bank-India Floating 11 12 9.75
Central Bank of India-
Floating 10 10 10
India
Dena Bank-India Floating 10 12.5 12.5
Federal Bank-India Floating 13.25 14.75 14.75
Indian Bank-India Floating 12.5 12.5 12.75
Indian Overseas Bank-
Fixed 10.25 11.5 11.5
India
Karnataka Bank-India Fixed 12.25 13.25 13.25
Oriental Bank of
Floating 10.75 11.5 11.5
Commerce-India
Punjab National Bank-
Floating 10.5 11.25 11.25
India
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State Bank of Mysore-

Floating 11.25 12.75 NA
India
UCO Bank-India Floating 11.25 11.75 11.75
Union Bank of India-India Fixed 11.75 12.25 11.5
Vijaya Bank-India Floating 11 11 11
City Union Bank-India Fixed 13.75 14.5 14.5
Punjab & Sind Bank-India Floating 12 12 NA
Syndicate Bank-India Floating 10 10 9.5
United Bank of India-India Floating 10.25 11 NA
Corporation Bank-India Fixed 11 12 NA
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CHAPTER 2
INTRODUCTION TO SUBJECT
2.1 : OBJECTIVES
 To study the cost of home loans provided by the bank.
 To know that which bank provide batter loan scheme.
 To analyse the home loan scheme by PNB and SBI banks.
 To know the consumer perception about the home loan of PNB and SBI.

2.2: SCOPE OF THE STUDY: This study is analysis and comparison of

home loans provided by the SBI and PNB banks. It is helpful in analysing the home
loan service provided to the customer and their comparison.

2.3: Methods and methodology

The information about the education loans is found with the help of the internet. A
survey of various banks offering various deals on the education is done with the help of
internet. The method used to make this project is in report method.

2.4: Tools and Techniques:

As no study could be successfully completed without proper tools and techniques, same
with my project. For the better presentation and right explanation I used tools of
statistics and computer very frequently and I am very thankful to all those tools for
helping me a lot. Basic tools which I used for project are:
Bar charts
Pie charts
Tables
Bar charts and pie charts are very useful tools for every research to show the result in a
clear, simple way. Because I used bar charts and pie charts in my project for showing
data in a systematic way. So I need not necessary for any observer to read all the
theoretical detail, simple on seeing the charts anybody that what is being said.

An informative report of education loan includes certain points like;

 What is an education loan?
 The importance of education loan
 What are the requirements for an education loan?
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 How does education loan benefit a child's future?

 The best education loan offered by banks is?
 Lastly,the myths of education loan.

Detail report of the project

The best source of information on this project is the banks and the internet.

 What is an educational loan ?

An education loan is an cash borrowed to finance education or faculty related expenses.
Payments are the typically delayed, whereas in class and for a six-month grace amount
after graduation.
Education loans are launch issued for the aim of attending and educational university
and following in education degree. Education loans are often obtained form the
government or through private sector loaning source. Federal launch typically provide
lower interest rates. Some additionally provide subsidized interest. Private sector loans
usually follow a lot of standard loaning method for application with rates usually above
federal government loans.
it may differ from alternative varieties of loans within the proven fact that the rate of
internet could also be considerably power. Therefore, the reimbursement schedule is
also postponed,whereas the student continues to be in class. It conjointly differs in
several countries within the regulation of the strict law renegotiating and bankruptcy.
citizens in the republic of India shows that the Indian national loans scholarship
schemes that operated from 1963 would build the extra waste on the Expenditure for the
explanation of "limiting," which suggests solely the people that need to borrow, would
apply the student loan for the long run education. As a result of this, most Indian
students would be a lot so care to settle on their jobs to pay back the balance due

.
 The importance of education loan
Education is the most significant factor in the world, and the each citizens must realize
it. The education system shouldn't discriminate between wealthy and poor, and it ought
to be open for all. However,still, there are bound universities and courses in India that
are expensive and maybe afforded by wealthy folks. Therefore to bring down this
theory, government and banks provide education loan to people that cannot afford
education. It's an excellent initiative as all individuals, regardless of their monetary
standing, can do education and degree within the fields and subject they're curious
about.
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Education loan is changing into day by day standard as a result of rising fee structure of
upper education. This started in 1995 in India when most of the banks began to provide
education loans. Education loan aims to produce want primarily based finance to merit
able students. However, students ought to perceive that an academic loan is like any
alternative credit or loan. Therefore the scolar ought to be ready by doing their
preparation on the way to repay the credit through earnings from jobs.
As we tend to see the full situation in the republic of India, the question of giving
academic loans never raises issues however to take crucial steps like reducing the
interest rates, increase the moratorium amount, creating the reimbursement of student
loans straightforward, assure job prospects with progression and extended terms to be
taken in high priority. Within the current scenario, several students and their folks are
reeling below the pressure of terribly high-interest rates, right terms periods for
reimbursement,and practically no jobs when completion of studies. We should not
forget that India is a youth primarily based country where kids make most of its
manpower. the prime parts of the careers of the many students endures such a scenario
and lots of students finally end up in career choice outside their field of interest simply
to satisfy the loan giants. These can affect the development of the country massively.
The government ought to try and realise solution to those issues.

 What are the requirements for the education loan?

1. Co-applicant is a must; are off can parents, spouse, siblings

2. Phone launch between rupees 4-7.5 lakh, third party warrantor is needed
3. For loan higher than rupees 7.5 lakh lonar can elicit collateral
4. Repayment starts 6 months to at least one year once the completion of the
course
5. Defect in payment can affect the credit history of student and co applier
6. If a student goes abroad, an inventor can endure co-applicat ,that is, parents
7. For abroad studies loan alone won't suffice; explore for part-time job or support
8. Insurance is obligatory for foreign courses
9. How does the education loan benefits a child's future?

Students loans reassure the scholars that they have a crucial role to the play a in their
education and at the constant time, don't undermine the importance of the support that
they received from their folks, creating them accountable audit taking care of their
education price.
Parents are proclaimed for the continual burden of finance their son all the female
offspring true upscale teaching. It's particularly helpful for parents who are unable to
offer costly teaching.
An education loan can jointly help to save lot of tax.the interest paid on the education
loan is claimed as the de direction as per the section 8E of the taxation act 1961.
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However, the taxable profile will solely be claimed on interest a part of the loan; the
principal half doesn't qualify for it.
Student loans facilitie in building an honest credit score for a student in hensing his or
her truworth wellness and rising relations with egg Bank that makes its easier to to avail
of future loans from the bank.
education loans have easier terms and conditions and supply money making interest
rates. Deccan jointly offer very versatile compensation schedule.

 Best education loan offered by banks?

Several banks give low interest rate and engaging schemes on academic loans.
Public sector banks - Punjab national Bank ,SBI, Bank of India ,Bank of Baroda, etc.
Private sector banks- Axis , ICICI , etc
Non banking money company (NBCC)- Avanse,crrdila,etc.

If you are searching for an academic loan to review abroad, you'll have a glance at SBI
international Ed- Vantage theme. A number of its options are :
 Interest rate - 9.5%- 10% solely
 Low process fee - INR 10,000/-only

the entire line method applications takes place online with the almost three visits and
title to up to INR 10,000/- cash back if you apply online.
SBI accepts third- party collateral, which suggest if you do not have a direct collateral,
somebody except for you a your kin will pledge collateral. The moratorium amount is
the course period and a feather 6 months. No penalty for early reimbursement, and
you'll repay the loan till fifteen years. The margin is barely 100pc, which suggests
ninetieth of the expenses are eligible for finance. The expenses embody nearly
everything like admission, tuition, living expenses ,etc.
 Lastly, the myths of education loan?

1. The most believed myths education loans are:

2. getting admission in an exceedingly sensible university means that an education
loan at low rate of interest
3. Good profile and high grades can guarantee an education loan of high quality
4. Lawyer invariably understand the right steps
5. Student loan payments are going to be with you till you retire
6. ANALYSIS OF DATA :
7. Education is basic want and right of each individual. Except for many folks in
obtaining an education is an upscale business which too, from an
acknowledgement institute will provide a hole in their pocket.
8. Moreover the value of education increase speedily . Due to this, parents, who
wanted to produce their youngsters with the most effective attainable education,
invest directly in men in long run plans. However, even in spite open everything
this , an individual could face. A shortage of cash needed. It's in such a scenario
that a student loan plays an importance roll bringing up gap between the quality
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needed. As per the studies, the value spend on education is increasing at

concerning 15% per annum. this variety of budgeting students and oldsters
everywhere the planet, they often end up choosing education loans.

CHAPTER-3
INTRODUCTION TO COMPANY:

 HDFC BANK
1. HDFC Bank Educational Loan 

Education has emerged as the cornerstone of human society and as the demand for
education in order to gain a competitive advantage has increased, so has the cost of
education both within India and overseas. With the view of providing today’s and future
generations with the means of pursuing higher studies so that they can achieve their
dreams, HDFC Bank has introduced its range of educational loans. HDFC Education
Loan aims to satisfy the requirements of every type of young individual who desires to
pursue further studies.

2. Types of Educational Loans offered by HDFC Bank

HDFC bank offers 3 types of Educational Loans to suit the varying requirements of
students who avail the education loan. The following are 3 major types of HDFC bank
student education loans currently on offer:

a. Education Loan for Indian Education

Features:

o The loan process is very fast with respect to sanction/disbursal. The

documentation process is simple and the bank also provides for doorstep
services for a hassle-free experience.
o You need not worry about hidden education loan charges and the procedure is
completely transparent. The charges are all mentioned in detail at the time of
loan sanction.
o Loans up to Rs. 7.5 lakhs may be obtained without any collateral or security
requirements.
o For higher amounts not exceeding Rs. 10 lakhs, collateral is required to be
secured against the loan. The bank approved list of collaterals include property
(residential), HDFC Bank Fixed Deposits, Life Insurance Policy, National
savings Certificates, Kisan Vikas Patra to name a few.
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o Repayment period of HDFC education loan does not exceed 15 years after
moratorium period completion. During the moratorium period or repayment
holiday, no EMIs need to be paid by the borrower. The scheduled EMI
payments are started subsequently.
o Education Loan’s interest component is tax exempt under Section 80E of India’s
Income Tax Act.

Applicant
Category 
(Student)
Admission
Letter from
institute
with Fee
break-down
Academic 
along with
SSC, HSC,
Graduation
Mark
sheets.
Age,
Signature,
KYC Documents Identity and
Residence
Proof
Salaried 

Last 2
months’
salary slips
showing
joining date

Last 6
months’
Income Documents bank
statements
of Salary
Account
Last 2
years’ ITR
with
income
computatio
n
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Last 2
years’ P/L
Account
and
Balance
Sheet

Last 6
months’
bank
statements

Proof of
Qualificatio
n

Fee  Education Loan Completely

filled
Loan Application
Processing Maximum up to 1% of the loan amount as applicable Form
Charge
Self-
Up to 4% of outstanding balance prepaid in case of loan
attested
Pre-payment foreclosure or part-prepayment during the moratorium period.
photograph
Charges No charges will be applied if loan is part prepaid or foreclosed
post moratorium period
NOC/ No
Dues NIL
Certificate 
Duplicate 
“No Dues”
NIL
Certificate or
NOC
Solvency
NA
Certificate
Late EMI
24% per annum on outstanding amount from the default date
payment
onwards
charges 
Charges for
Cheque Rs. 500 each time
Swapping 
Duplicate Rs.200
Repayment
Schedule
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Charges 
Loan
Rebooking or
Up to Rs.1000
Rescheduling
Charges
EMI Return
Rs.550 each instance
Charges
Legal /
Incidental As per Actuals
Charges
Loan
Cancellation NIL/Stamp Duty is retained
Charges
Others 
Post Sanction Documents
Completed
loan
agreement
Loan agreement  signed by
applicant as
well as co-
applicant
ECS/PDCs
or SI
mandate

For ECS &

SI modes
Repayment Instructions
of
repayment,
3 Post
Dated
Cheques
are required
Stamp Duty as applicable 
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Additional Documents for further disbursements: 

 Subsequent Disbursement Request Letter from applicant and co-applicant

 Fee Demand Letter
 Progress Report of applicant from the previous Semester
 In case of Repayment Instruction revision – 3 security post dated cheques
required plus ECS instruction for revision

o Along with the loan, the bank also provides additional services like a Savings
Account.
o The student can also opt for insuring themselves under the product Credit
Protect which is offered by HDFC Life Insurance because you are a customer of
HDFC Bank.
o If the university or institute in which the student secures admission is among the
top-rated universities or institutes, the bank allows preferential rates for such
students availing the loan.
o Loan repayment is supported through ECS as per standing instructions provided
to the borrower’s bank/by direct account debit/by post-dated cheques.
o A bank acceptable co-applicant is required while availing a loan for full-time
courses.
o An HDFC Bank loan for vocational education and training provides financial
support to those who have minimum educational qualification.
o The HDFC Bank vocational education and training loan decides on financing
the students based on their employability and ability to repay the loan after they
have completed the course, among others.

 Eligibility 

Education loan eligibility is almost same across all the banks. The following people are
eligible to apply for an HDFC bank Education Loan for Indian Education:

o The borrower needs to be an Indian resident in the age group of 16 years to 35

years
o Collateral requirement would depend on the loan amount requested.
o In case of full-time courses, a bank acceptable co-applicant is required.
o Documentation 

When applying for education loan, you should submit all the educational documents.
These following documents are required to be submitted for availing the Education
Loan:

 List of charges

a. Education Loan for Foreign Education

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Institute of Economics and finance Bundelkhand University

Education loans are issued in association with Credila which is India’s first dedicated
Education Loans Company. Loans are offered for students pursuing studies abroad.

o Loans are delivered to the student’s doorstep and they can find their eligibility
before applying to universities.
o Interest paid on education loan is exempt from tax under Section 80E of the
Income Tax Act.
o Loans with amounts of 20 lakhs and higher value are also available with the
bank.
o The loan processing and sanctioning process is one of the quickest and the bb
o documentation involved is simple and convenient
o The collateral terms are flexible so that the borrowers can avail up to 100% of
the tuition fee as loan without any margin money requirements
o The bank allows loan sanctions even before admission is granted so that the
financial aspect of the studies can be planned in advance preventing last minute
hassles.
o  A professional course study in India from a reputed institution is more
expensive as compared to others.  HDFC Bank education loan granted form
Credila covers tuition fees, living expense, cost of books, laptop, travel, etc.
o Co-borrowers who are from different cities are also accepted thereby breaking
down geographical barriers in loan application
o The bank also gives vocational education loans and vocational training loans to
the students based on eligibility of the candidate and courses. The loan
application form for this type of loan is also similar to other loan facilitated by
the bank.
o If the university or institute in which the student secures admission is among the
top-rated universities or institutes, the bank allows preferential rates for such
students availing the loan.
o
o A co-applicant is required for full-time courses where the primary co-applicants
Eligibility
can be parents, spouse or siblings and secondary co-applicants can be father-in-
Criteria
law, mother-in-law, brother-in-law, paternal/maternal uncle/aunt.
o HDFC Bank student education loan is a pioneer in enabling students to have
financial assistance so that they can make better choices with the educational
institutions they want to study in.
Academic  Institute Admission Letter with Fee break-up. USA
Applicant I-20 Form and UK applicant CAS Letter
SSC, HSC, Graduation Mark sheets and also mark
sheets of entrance exams like
GRE/GMAT/TOEFL/IELTS
KYC (Know Your
Age Proof
Customer)
Signature Proof
Identity Proof
Residence Proof
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Signature verification – student /co-applicant like

PAN Card, Aadhar Card, Passport, Credila’s
completed Signature Authentication Form
authenticated by bank or 10th / 12th or equivalent
mark sheet with signature for student below 21
years
Income Documents Salaried 
Latest 3 Salary Slips showing date of joining details
Last 6 months’ bank statements of the Salary
Account
Latest 1 year’s Form 16 from the employer with 1
year ITR
Last 2 years’ ITR with computation of Income
Last 2 years’ audited Balance Sheet and P/L
Account
Last 8 months’ bank statements
Proof of Turnover (latest sales/Service Tax Returns)
Proof of Qualification for self-employed
Professionals
Others  Completed Application Form
Latest photograph (signed across any document
establishing relationship between student and co-
applicant viz. ration card, marriage certificate, birth
certificate, etc.
Post Sanction Documents
Completed Loan Agreement signed by applicant
Loan agreement
and co-applicant
Repayment Instructions ECS
7 security PDCs in case of ECS
Stamp Duty as per applicable laws
Documents for subsequent disbursements
Subsequent Disbursement Request Letter from applicant and co-applicant
University Fee Demand Letter
Applicant’s Academic Progress Report
Revised Repayment Instructions for ECS mode with 8 security cheques
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The applicant must meet the following eligibility criteria to successfully avail an
Education Loan:

o He or she must be an Indian Resident residing in India.

Fee  Education Loan

Not over 1.5% of education loan
Charges for Loan Processing 
amount sanctioned
Pre-payment Charges Zero
NOC/ No Dues Certificate Zero
Duplicate of No Dues Certificate / NOC Zero
Certificate of Solvency NA
2% additional every month on
EMI late payment penalty
the unpaid EMI amount.
Credit Assessment Charges NA
Non -standard repayment charges NA
Cheque or ECS mandate or Direct Debit
Rs.500 each time
Swapping Charges
Cheque/ECS/direct debit bouncing charges Rs. 400 each time
Legal/Incidental Charges As per actual
1% of unveiled sanctioned loan
Loan Cancellation Charges amount plus applicable taxes
thereon
Manual cheque/payment collection charge Rs.200 per visit
Loan a/c handling and updating charges Rs.1500 per customer request
In case of non-collateral
Document storage/Retrieval Charges documents Rs.2000, otherwise
Rs.4000

o The age of the applicant should be between 16-35 years

o Collateral security may be required and co-applicant is also required for full-
time courses.
 Documentation 

 List of charges

a. Central Government Interest Subsidy Scheme

 Features:
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o The loan is specifically designed for education needs of the weaker sections of
the society. The Department of Education, Ministry of Human Resource
Development, and Government of India launched an interest subsidy scheme
with Canara Bank as the nodal bank. The scheme offers education loans to the
weaker sections of the society at lower rates.
o The loan processing and sanctioning process is one of the quickest and the
documentation involved is simple and convenient
o The charge structure is completely transparent in the sense that all the relevant
charges are mentioned in writing upfront with no hidden charges anywhere in
the loan sanctioning and disbursal process.
o It also offers loan for vocational education, the purpose for which is to provide
financial support to students for pursuing employment oriented skilled
development programmes at an affordable price and with suitable terms and
conditions.
 Eligibility 

The following individuals are eligible to avail a loan under the Central Government
Interest Subsidy Scheme:

o The scheme applies only to Educational Loans availed form Scheduled Banks
for pursuing approved courses after Class 12th in technical and professional areas
from recognized institutes in India under the Education Loan scheme of the
IBA.
o The recognized institutes in India consist of Educational Institutes established
by Acts of Parliament, other institutions recognized by concerned Statutory
Bodies, Indian Institute of Management (IIMs) and other institutes set up by the
Central or State Government.
o The annual gross income from all sources including those of the family and
parents should be at an upper limit of Rs.4.5 lakhs. A certificate to this effect
must be submitted issued by authorized officers of the State Government.
o Full interest subsidy is allowed during the moratorium period.

 Bank of Baroda

Education forms an integral cog in the cycle of life. However, in today’s world, quality
education right from the primary level to higher studies is a costly proposition. To solve
this burden of student and their families, banking institutions have taken a crucial step
by lending education loans that will help the students in this noble pursuit of pursuing
higher studies from recognized educational institutions within the country or abroad.
Bank of Baroda is one such banking institution among the many offering education
loans in India.
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Institute of Economics and finance Bundelkhand University

Bank of Baroda was established in the year 1908 and is an Indian government owned
banking and financial service organisation. It is also the second largest bank in India in
terms of credits. Under its range of loan products is the Bank of Baroda education loan.
It helps students looking to pursue quality education from educational institutions in
India or abroad. Keeping in mind this need, Bank of Baroda offers various schemes for
education loans to students for pursuing higher education either in India or in a foreign
country. Let us look at the various types of education loans offered by the bank.

2. Types of Bank of Baroda Education Loans

a. Baroda Vidya – A unique student loan scheme offered to parents for students
pursuing school education. The key loan features are as follows:

o This Bank of Baroda education loan is available for studies from Nursery to
Senior Secondary School.
o There is no processing fees or documentation charges
o There is no margin or security required to avail the loan
o The loan covers a range of expenses including college tuition fees, fees for
Laboratory/library/examination, hostel charges, equipment/uniform purchase,
cost of laptop/PC and various refundable deposits.
o The maximum loan amount is Rs. 4 lakh with no collateral or guarantor
requirement.

Documentation: The table below gives you the list of loan documents required for
availing a Bank of Baroda student education loan:
Objective Salaried Others
 Voter ID card
 Driving license
 Passport
 Passport
 Voter ID card
 Pan card, or
Proof of identity  Pan card
 Any Govt.
 Aadhar Card
department ID
card

 Latest salary slip

from the
 IT return of past
organisation you
2 years and
are currently
computation of
working showing
income for past
Proof of income all the
two years
deductions, or
certified by a
 Form 16 along
CA
with latter salary
certificate
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 Current bank
 Latest electricity
account
bill / telephone
statement
bill /
 Credit card
 Latest bank
statement
account
 Latest telephone
Proof of residence statement
bill / mobile
 Latest statement
bill / electricity
of credit card or
bill, or
 Existing house
 Actual house
lease agreement
lease agreement

Passbook or bank account Required for the last 6 Required for the Last 6
where salary is credited months months
Not mandatory but Not mandatory but
Insurer form
optional optional
 Copy of
admission proof
to the
 Copy of fee slip educational
 Admission letter institution along
to the with fees
educational structure, and
Other institutions  Fee slip / mark
documents/educational  Pass certificate sheet / pass
documents  School leaving certificate /
certificate and school leaving
matriculation certificate /
certificate degree courses
especially for
those opting
loan for courses

b.  Baroda Gyan – A student loan scheme for students pursuing Graduation, post-
Graduation, Professional and other courses. The features of the loan is as
follows:

c. Baroda Scholar – A student loan scheme offered to students going abroad to
pursue higher studies. The features of the loan are as follows:

d. Baroda Education Loan for Vocational Education and Training – A loan for
vocational education or training purpose. The features of vocational education
loan and vocational training loan are as follows:
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e. Baroda Education Loan to Students of Premier Institutions – A loan granted

to students who have secured admission in any one of the premier institutions
mentioned in the bank’s pre-set list of institutions. The features are as follows:

f. The National Skill Certification and Monetary Reward Scheme under Bank
of Baroda Vocational Education and Training Loan:

This student loan scheme is an attempt from the National Skill Development
Corporation which is indented to stimulate Indian youth with monetary rewards after
they have successfully completed the skill development programme as part of their
approved training course. As part of Bank of Baroda education loan for vocational
education and training, it offers loans to deserving students who wish to pursue specific
skill development courses as part of national skill certification and for brighter future
job prospects.

The salient features of this special Bank of Baroda student loan scheme are:

o The acclaimed National Skill Development Corporation is the implementer of

this course
o The complete list of accepted expertise development course and their associated
training institutions can be taken from the National Skill Development Agency
website as well as from National Skill Development Corporation website
o Minimum training duration provided is for 30 days. The tenure of loan depends
on the duration of the course and will vary accordingly for each course. An
entire spectrum of job training, social skills and other such skill training may
also be comprised in this programme
o Once the job and other training are completed, an approved body will conduct
the assessment and issue the certificate.

List of applicable monetary rewards: The table below represent the list of relevant
financial bonuses for attaining the certification under Bank of Baroda education loan:
Domain NSQF Level 1 and 2 NSQF Level 3 and 4
Manufacturing Rs. 10,000 Rs. 15,000
Service sector and other Rs. 7,500 Rs. 10,000
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Institute of Economics and finance Bundelkhand University

CHAPTER 4
REVIEW OF LITERATURE

Studies Related to India

The cost of education has attracted researchers' attention at the very early stage. These
studies deal with the national education sector as well as that of the individual states of
the country.

1. William.P (1974)78 examined the introduction of student loans in Africa and

Ghana, and the reasons for failure. One of the first schemes in the Ghana
University student’s loans scheme which was introduced in 1971 was
abandoned within a year due to political opposition. The initial failure of loans
in Ghana is often cited as evidence for the impracticable student loans
institution.
2. Inter- American Development Bank (1978)79 has conducted a study on
financing education in Latin America and concluded that the higher income
students were to pay the entire cost of their secondary and higher education
irrespective of their studies in the public or private institution. Hence, the fiscal
resources released by the adoption of such a measure should compensate the
present volume of public expenditure on education.
3. Congressional Budget office (1980)80 criticized the USA’s GSLP (Guaranteed
Student Loan Programme) which is administered by commercial banks and
other lending institutions and compared the policy measures with the alternative
government and other federal lenders of providing loans to students, and
concluded that the government was better than the other federal lenders on
administration of student loan in USA.
4. Council of Minister of Education, Canada (1980)81 studied the problem of
student loan defaulters and concluded that, if the student is made known clearly
about interest charges and repayment policies and if the government change the
policies on repayment and non-repayment, the problem can be reduced to a
large extend. On the other side, Carnegie Commission on Higher Education
(1982)82 reviewed the financial problems faced by the system of higher
education in United States. The report commented that, during the present
century, the cost of colleges owned by the public sector was rising at a very high
speed. This increase is largely due to the growing proportion of students in
public institutions, particularly in the expanding community college sector since
the World War II. Further, the commission added that, 'as a steadily rising
proportion of the nations choose to go to the college; the public cost of higher
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Institute of Economics and finance Bundelkhand University

education grows much more rapidly than the national income'. In the last, the
Commission recommended that the tuition fee charges should be based on the
economic strata of the students. It also stressed that the institutions should
initiate a careful study of tuition fee to be charged from students in the private
colleges and universities so that tuition fee was relatively low for the lower
division students slightly higher for upper division students and substantially
higher for the graduate and professional students.
5. Maureen Woodhall (1983)83 has opined that the student loans are feasible in
developing countries and suggested that the Student loans should be flexible,
and can be used to provide incentives for particular groups of students. He
illustrates it as significant source of financing for higher education, and argued
for cost reduction as it is mainly meant for weaker section.
6. Psacharopoulous (1985)84 found that in most developing countries, largely the
taxpayers’ money rather than the individual student finance the direct costs of
education. It was further held that the tuition fees are substantial high in certain
cases. On the other hand, Woodhall (1991)85 suggested a reduction in the
subsidies to the higher education sector and recommended that the student loans,
graduate tax and enhancing fees and funds should be adopted to finance the
rising cost of higher education.
7. World Bank (2002)86 study indicates that more differentiated systems,
including private and non-university institutions can help to meet growing
demand and make higher education more responsive to labor market needs.
Successful higher education systems found in Australia and New Zealand, 37
other than US is a good example. It also noted that European countries are
undergoing a series of policy debates on financing higher education focusing on
the extent and degree of cost recovery for enabling the transition from elite to
mass oriented higher education.
8. A study conducted by the OECD (2003)87 found that percentage share of GDP
spent on the tertiary education in 2000 was 1.7 per cent. The UK was below this,
at the one per cent level of GDP. This percentage was lower than the other
country, except Germany and Italy. It suggested that overall support should be
available to the students regarding the financing of higher education and for this,
either it should be in the form of grants or loans or both.
9. Bruce Johnstone (2003)88 has studied the cost sharing on higher education by
student’s parents and by the governments, or by the taxpayers on portion of the
costs. The study concluded that, even though there is indirect contribution by the
government as well as other tax payers, the parental contribution is much
important for facilitating the students to meet higher portion of cost of
education.
10. Hong Shen wealite (2003)89 analysed the difficulties in providing student loan
scheme such as GCSLS (General Commercial Student Loan Scheme); GSSL
(Government Subsidized Student Loan), GSSLS (Government Subsidized
Student Loans Scheme, SLS (Student Loans Scheme) in China and attempts to
provide corresponding suggestion on policy reform and also analysed the causes
of difficulties in concluding the GSSLS with respect to the responsibilities of
government as well bankers
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11. Anna Kim Young Lee (2003)90 carried out a study on the functioning of
government sponsored student loans schemes in Asia and critically examined
the main features of the student loans in the Republic Korea. He concludes that
the Korean student loan scheme has been financially sound with low
administrative costs and default rate, and with a well developed bank system.
Moreover, the burden on repayment of loans by students is 38 tolerable. And
also he suggests the coverage of the loans scheme should be expanded
considering the social demand from the poor.
12. Yue ping Chung (2003)91 has studied student loans, and its experience in
different countries. The student loans in different countries show that
government is the most important sources of student loan. It is also found that
the commercial banking sector is an emerging source of student loan in
developing countries.
13. Adrian Ziderman (2003)92 has carried a series of in depth studies on the
functioning of government sponsored student loan schemes in Asia. The
schemes were under taken by the Bangkok based UNESCO ASIA and pacific
Regional Bureau for education in Association with the (11EP). It also covered
China, the Republic of Korea, Hongkong, Philippines, Thailand and SAR. The
study concludes with highlighting the relative importance of student grants and
scholarship in Thailand.
14. Irena Macerinskiene, Birute Vaiksnoraite (2006)93 argued that average
earnings of individuals are closely related to their educational attainment.
Higher wages for all workers in areas with bigger share of highly educated labor
force and the nations, which have experienced fast economic growth and
increased wealth, have consequently been able to invest more in education.
15. Anca Gabriela llie, Dan Dunitriu, Rodica Milena Zaharia, Oana Artonia
and Colibasaru (2009)94 had studied about the public expenditure on higher
education in Romanian Universities. Then compared both quantitative and
qualitative indicators assessing their position on the Romanian education market
and finally concluded that setting up of a framework for the resource allocation
priorities helps to the quality indicators and for improvement of higher
Education.

References

 William.P (1974), Lending for learning, Journal on education, Minerva

publications, Minerwa, Vol. 12, p.p. 326-346.

 Inter- American Development Bank (1978), The Financing of Education in

Latine America, Seminar held in Mexico City, Washington.

 Congressional Budget Office (1980), Federal student Assistance issues and

options, Budget issue paper for Fiscal Year 1981, Washington: US Government
printing office, p.38.
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Institute of Economics and finance Bundelkhand University

 Council of Ministers of Education (1980), Canada and Secretary of state, Report

of the Federal Provincial Task Force on student Assistance, Toronto.

 Carnegie Commission on Higher Education (1982), Who oavs. Who benefits,

Who should pay, MC. Graw -Hill, London.

 Maureen Woodhall (1983), student loans as a mean of financing Higher

Education lesson from International Experioence. World Bank staff working
Paper No.599, The International Bank for Reconstruction and Development, p.
27.

 Psachaso populous (1985), "Higher Education student loans in developing

countries, World Bank, pp 389-404, p.38-9.

 Woodhall, M. (1991), Student Loans in Higher Education: English-speaking

Africa, Paris, International Institute for Educational Planning.

 World Bank (2002), “Constructing Knowledge Societies: New Challenges for

Tertiary Education”, Washington, D.C.

 OECD (2003). Governance of public research: Towards better practices. Paris:

Organization for Economic Development and Cooperation.

 Bruce Johnstone, D (2003). "Cost sharing in Higher Education: Tuition,

Financial Assistance, and Accessibility in a comparative prespective: (c)
Institute of Sociology, Academy of Sciences of the Czech Republic, Prague.

 Hong Shen Wealite (2003), “A review of the Student Loan Scheme in

Chin,”Bangkok, International Institute for education planning, UNESCO
Thailand, Bankok.

 Anna Kim Young Lee (2003.); “Student Loans Schemes in the Republic of
Korea: review and recommendations; International Institute for Educational
Planning Paris, UNESCO, Bankok.

 Yue Ping Chung (2003), “The student loan scheme in Hong Kong”, UNESCO
Bangkok, Thailand and International Institute for Educational Planning Paris:
UNESCO, Paris.

 Adrian Ziderman (2003), “Student Loans in Thailand. Are they effective,

equitable, and sustainable?” UNESCO Bangkok International Institute for
Educational Planning Paris, UNESCO, Paris.

 Irena Macerin Skiene, Birute Vaiksnoraite (2006); “The Role of Higher

Education to Economic Development”, Vadyba Management.
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 Anca Gabriela llie, Dan Dunitriu, Rodica Milena Zaharia, Oana Artonia and
Colibasaru (2009),“Public Expenditure on Higher Education”, Case Stud y,
Romanian Universities, International Review of Business Research Papers,
Romanis. Vol.5, No.1, pp.28-36.

CHAPTER 5
INTERPRETATIONS

1) What is your occupation?

INTERPRETATION:-
 Total number of Respondents was 36
 0 of our Respondents was Students.
 12 of the Respondents were into government employees.
 15 of our Respondents were Businessman.
 5 of our respondents were Housewives.
 Non of our respondents belonged to the category of others.
 4 respondents did not answer.

2) From how many years you are associated with this bank?

INTERPRETATIONS :-
 Total Number of Respondents was 36
 15 persons are associated less than 1 year.
 10 persons are associated from 1-5 years.
 8 persons are associated from more than 5 years.
 3 respondents did not answer.

3) How do you come to know about the Education loan schemes of that bank?
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Institute of Economics and finance Bundelkhand University

INTERPRETATION:-
 Total number of respondents was 36.
 15 persons came to know from newspaper.
 9 persons came to know from internet.
 4 persons came to know from other resources.
 8 respondents did not answer.

4) Are you aware of these types of Education loan?

INTERPRETATION:-
 Total number of respondents was 36.
 Only 14 persons know public loan.
 Many of peoples know private loan.
.

5) Are you aware all terms and conditions of Education loans?

INTERPRETATION:-
 Total number of respondence was 36.
 Many of persons know all terms and condition of Education loan
i.e.30.
 3 persons had not know properly about all terms and conditions.

6) Are you satisfy with the internet rate charges by your bank?
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Institute of Economics and finance Bundelkhand University

INTERPRETATIONS:-
 Total numbers of respondence was 36.
 6 among all consumers are strongly agreed by interest rate of the
bank.
 25 among all consumers are agreed by interest rate of the bank.
 4 among all consumers are disagree by interest rate of the bank.
 0 among all consumers are strongly disagree by interest rate of
the bank.

7) Your bank officer which type of services?

INTERPRETATIONS:-
 Total number of respondents was 46.
 20 persons said that bank officer mobile banking services.
 11 said that bank officer net banking services.
 Only 5 persons said that bank officer forex banking services.

8) Do you agree that your bank processing services is fast?

INTERPRETATION:-
 Total number of respondents was 37.
 10 persons strongly agree that bank Education loan processing is
fast.
 11 persons agree that bank Education loan processing is fast.
 12 persons disagree that bank processing is fast.
 9 persons strongly disagree that bank processing is fast.
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Institute of Economics and finance Bundelkhand University

9) Do you satisfy with the after Education loan services provided by your bank
are best as compare to other bank?

INTERPRETATION:-
 Total number of respondents was 37.
 9 among all consumers are strongly agreed by after sale services of the bank.
 20 among all consumers are agreed by after sales services of the bank.
 0 among all consumers are disagreed by after sales services of the bank.
 0 among all consumers are strongly disagreed by after sale services of the bank.

10) Does the cost of Education loan is appropriate, according to your demand?

INTERPRETATION:-

 Total number of respondents was 37.

 25 persons said that Education loan is appropriate according to their demand.

 12 persons said that home loan is not appropriate according to their demand.

11) Are you satisfy with the employees behaviour of the bank?

INTERPRETATION:-
 Total number of respondents was 37.
 10 persons very satisfied with the employee behaviour of the bank.
 23 persons satisfied with the employee behaviour of the bank.
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Institute of Economics and finance Bundelkhand University

 4 persons disagree with the employee behaviour of the bank.

 No one is disagree with the employee behaviour of the bank.

12) Does the bank give any discount upon loan services?

INTERPRETATION:-
 Total number of respondents was 37.
 25 persons said that bank does not give any discount upon Education loan
services.
 Only 12 persons said that bank does not give any discount upon loan services.

13) Are you satisfy by the time taken in sanctioning the Education loan?

INTERPRETATION:-
 Total number of respondents was 37.
 25 persons are satisfied by the time taken.
 12 persons are not satisfied by the time taken.

14) Have you face any difficulty during taking the loan?

INTERPRETATION:-
 Total number of respondents was 37.
 32 persons face difficulty during taking the loan.
 Only 3 persons does not face any difficulty during taking loan.
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Institute of Economics and finance Bundelkhand University

15) Which grade you want to give of Education loan schemes of the bank?

INTERPRETATION:-
 Total number of respondents was 37.
 13 persons give excellent grade of the bank.
 18 persons give good grade to the bank.
 Only 5 persons give average grate to the bank.
 1 person give below average grade to the bank.
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Institute of Economics and finance Bundelkhand University

QUESTIONNAIRE
Name________________
Qualification_______________
Age 18-25 ( ) 25-35 ( ) 35-40 ( ) above ( )
Gender____________________
I. What is your occupation?
Business man ( ) Gvernment employee ( ) House wife ( ) Student ( ) Other
()
II. From how many years you are associated with this bank?
Less than 1 year ( ) 1-5 ( ) More than 5 year ( )
III. How do you know about the Education Loan schemes of this bank?
Newspaper ( ) Television ( ) Internet ( ) Other resources ( )
IV. Are you aware of these type of education loans?
public (federal) loans. ( ) private loans loan ( )
V. Are you aware all terms and conditions of Education Loan?
Yes ( ) No ( )
VI. Are you satisfy with the interest rate charges by your bank ?
Strongly agree ( ) Agree ( ) Strongly disagree ( ) disagree ( )
VII. Your bank offer which type of services?
Mobile banking ( ) Net banking ( ) forex banking ( )
VIII. Do you agree that your bank Education Loan processing is fast?
Strongly agree ( ) Agree ( ) Strongly disagree ( ) Disagree ( )
IX. Do you satisfy with the after Education Loan services provided by your bank are
best as compare to other bank ?
Strongly agree ( ) Agree ( ) Strongly disagree ( ) Disagree ( )
X. Does the cost of Education Loan is appropriate, accordding to your demand?
Yes ( ) No ( )
XI. Are you satisfy with the employees behaviour of the bank?
Strongly agree ( ) Agree ( ) Strongly disagree ( ) Disagree ( )
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Institute of Economics and finance Bundelkhand University

XII. Does the bank give any discount upon education loan services?
Yes ( ) No ( )
XIII. Are you satisfy by the time taken in sanctioning the loan?
Yes ( ) No ( ) If yes then specify__________
XIV. Which grade you want to give of education loan schemes of your bank?
Excellent ( ) Good ( ) Average ( ) Below average ( )
XV. Any suggestions that you want to give
__________________________________________________
________________________________________________________________
________________.
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Institute of Economics and finance Bundelkhand University

CHAPTER 7

REFEREN CES:
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loans. Applied economics, forthcoming. Availanble at SSRN:
http://ssrn.com/abstract=923358
 Lin,Emily Y. and White, Michelle J. (november 2000) , bankruptcy and the
market for mortgage anf home improvement loans. Michigan law and
economics research paper no. 00-013. Available at SSRN: http://ssrn.com
/abstract=1277353
 Bernstein, David P. ( october 14, 2008), home equity loans and private mortgage
insurance: recent trends & potential implications. Available at SSRN:
http://ssrn.com/abstract=1277353
 Lacour- little, Michael, the home purchase mortgAge preferences ofv low-and
moderate-income households. Real estate economics, vol.35, no.3, pp.265-290,
fall 2007. Available at SSRN: http://ssrn.com/abstract=1007862 or DOI:
10.1111/j.1540-6229.2007.00190.x

 Craig, Ben R. and Thomson James B. Federal ( August 2001). Home loan bank
leading to community banks: are targeted subsidies necessarey? FRB of
Cleveland working paper No. 01-12. Available at SSRN:
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 Singh, Fulbag and Sharma, Reema,(december 2006) housing finance in India: A
case study of LIC housing finance limited. ICFAI jurnal of financial economics,
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Institute of Economics and finance Bundelkhand University

 laCour-Little, (may 18, 2007) Michael, economicfactors affecting home

mortgage disclosure act. SSRN: http://ssrn.com/abstract=992815
 Borde, Stephen F. may/june 1991, is the saving and loan industry facing
extinction? The secured lender, vol.47. SSRN: http://ssrn.com/abstract=151018
 Rosner, Joshua (june 29, 2001), housing in the new millennium: a home without
equity is just a rental with debt, available at SSRN:
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 Jacoby, Melissa B.( december 2006) home ownership risk beyond a subprime
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 Moriizumi, Yoko, Current wealth, ( december 1999) housing purchase and
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