CONTROL 03 2018 30XAS XA XA-ZE XB XBP XW XW-ZE tcm478-51332
CONTROL 03 2018 30XAS XA XA-ZE XB XBP XW XW-ZE tcm478-51332
30XA/XAS/XB/XBP/XW
30XA-ZE/XW-ZE
AquaForce ® PUREtec with R-1234ze(E)
Original document
CONTENTS
1 - SAFETY CONSIDERATIONS......................................................................................................................................................... 5
1.1 - General description.................................................................................................................................................................... 5
1.2 - Safety precautions..................................................................................................................................................................... 5
2 - CONTROLLER OVERVIEW........................................................................................................................................................... 5
2.1 - General description.................................................................................................................................................................... 5
2.2 - Abbreviations.............................................................................................................................................................................. 5
3 - HARDWARE DESCRIPTION.......................................................................................................................................................... 6
3.1 - General description.................................................................................................................................................................... 6
3.2 - Electrical box.............................................................................................................................................................................. 6
3.3 - Connections of the main controller............................................................................................................................................. 6
3.4 - Power supply to boards.............................................................................................................................................................. 6
3.5 - Light emitting diodes on boards................................................................................................................................................. 6
3.6 - Pressure sensors....................................................................................................................................................................... 7
3.7 - Temperature sensors.................................................................................................................................................................. 7
3.8 - Actuators.................................................................................................................................................................................... 7
3.9 - Connections at the user terminal block...................................................................................................................................... 8
4 - TOUCH PILOT CONTROL INTERFACE........................................................................................................................................ 9
4.1 - General description.................................................................................................................................................................... 9
4.2 - Screens overview....................................................................................................................................................................... 9
4.3 - Welcome Screen........................................................................................................................................................................ 9
4.4 - Touch Pilot synoptic screen........................................................................................................................................................ 9
4.5 - Start/Stop screen..................................................................................................................................................................... 10
4.6 - User Login screen.................................................................................................................................................................... 10
4.7 - Language list selection............................................................................................................................................................. 11
4.8 - Main menu............................................................................................................................................................................... 11
4.9 - Configuration menu.................................................................................................................................................................. 12
4.10 - Override screen...................................................................................................................................................................... 12
4.11 - Schedule screen..................................................................................................................................................................... 12
5 - WEB CONNECTION..................................................................................................................................................................... 13
5.1 - Web interface access............................................................................................................................................................... 13
5.2 - Web browser configuration....................................................................................................................................................... 13
5.3 - Technical documentation access.............................................................................................................................................. 13
6 - TOUCH PILOT INTERFACE DETAILS........................................................................................................................................ 14
6.1 - Menu structure......................................................................................................................................................................... 14
6.2 - Detailed menu description........................................................................................................................................................ 15
6.3 - Alarms menu ........................................................................................................................................................................... 22
6.4 - Configuration menu.................................................................................................................................................................. 23
7 - TOUCH PILOT CONTROL OPERATION..................................................................................................................................... 27
7.1 - Start/Stop control .................................................................................................................................................................... 27
7.2 - Unit stop function..................................................................................................................................................................... 27
7.3 - Heating/Cooling selection........................................................................................................................................................ 27
7.4 - Pumps control.......................................................................................................................................................................... 28
7.5 - Condenser water pump control................................................................................................................................................ 28
7.6 - Control point............................................................................................................................................................................. 29
7.7 - Capacity limitation.................................................................................................................................................................... 30
7.8 - Current limitation...................................................................................................................................................................... 30
7.9 - Capacity control....................................................................................................................................................................... 30
7.10 - Night mode............................................................................................................................................................................. 31
7.11 - Head pressure control............................................................................................................................................................ 31
7.12 - Circuit lead/lag selection (multi-circuit units).......................................................................................................................... 31
7.13 - Compressor loading sequence (multi-circuit units)................................................................................................................ 31
7.14 - Circuit capacity loading sequence.......................................................................................................................................... 31
7.15 - Energy management module................................................................................................................................................. 33
7.16 - Master/slave assembly........................................................................................................................................................... 33
7.17 - Heat reclaim option (30XA/30XB).......................................................................................................................................... 33
7.18 - Variable speed fans (option 17).............................................................................................................................................. 33
7.19 - Evaporator heater option (30XA/30XB).................................................................................................................................. 33
7.20 - Free cooling option (30XA/30XB)........................................................................................................................................... 34
7.21 - Dry Cooler Free Cooling (30XB)............................................................................................................................................ 34
7.22 - Dry cooler option (30XW)....................................................................................................................................................... 34
7.23 - Hydronic kit option (30XA/30XB)............................................................................................................................................ 34
7.24 - 30XA-ZE and 30XW-ZE units (HFO)...................................................................................................................................... 34
7.25 - High condensing temperature option (30XW)........................................................................................................................ 34
7.26 - Maximum condenser leaving water temperature option (30XW)........................................................................................... 34
7.27 - Time schedule function.......................................................................................................................................................... 35
7.28 - Black box function.................................................................................................................................................................. 35
7.29 - Trending................................................................................................................................................................................. 35
2
CONTENTS
8 - DIAGNOSTICS – TROUBLESHOOTING..................................................................................................................................... 36
8.1 - E-mail notifications................................................................................................................................................................... 36
8.2 - Displaying alarms..................................................................................................................................................................... 36
8.3 - Current alarms......................................................................................................................................................................... 36
8.4 - Resetting alarms...................................................................................................................................................................... 36
8.5 - Alarm history............................................................................................................................................................................ 36
8.6 - Alarm codes............................................................................................................................................................................. 37
The cover photos are solely for illustration and forms no part of any offer for sale or any sale contract. The manufacturer reserves the
right to change the design at any time without notice.
3
PREFACE
The goal of this document is to give a broad overview of the main IMPORTANT: All screenshots of the interface provided in this
functions of the Touch Pilot system used to control: manual include text in English. After changing the language
■■ 30XAS single-circuit air-cooled chillers, of the system, all labels will be displayed in the language
selected by the user.
■■ 30XA dual-circuit and triple-circuit air-cooled chillers,
■■ 30XB dual-circuit air-cooled chillers with fixed-speed fan control
Please read all instructions prior to proceeding
and 30XBP dual-circuit air-cooled chillers with variable-speed
with any work. Pay attention to all safety warnings.
fan control,
■■ 30XW single-circuit and dual-circuit water-cooled chillers,
■■ units that come with R-1234ze refrigerant (30XA-ZE air-cooled The information provided herein is solely for the purpose of
and 30XW-ZE water-cooled chillers). allowing customers to operate and service Carrier-manufactured
Instructions in this manual are given as a guide to good practice equipment and it is not to be reproduced, modified or used for any
in the installation, start-up and operation of the control system. other purpose without the prior consent of Carrier Corporation.
This document does not contain full service procedures for the
correct operation of the equipment. The support of a qualified
Carrier Service Engineer is strongly recommended to ensure
optimal operation of the equipment as well as the optimization of
all available functionalities.
Note that this document may refer to optional components and
certain functions, options or accessories may not be available for
the specific unit. The cover images are solely for illustration and
form no part of any offer for sale or any sale contract.
4
1 - SAFETY CONSIDERATIONS
2 - CONTROLLER OVERVIEW
5
3 - HARDWARE DESCRIPTION
Legend
1. USB connector
2. Ethernet connector
3. CCN connector
4. LEN connector
5. Power supply connector (24 VAC)
6
3 - HARDWARE DESCRIPTION
3.7 - Temperature sensors
Temperature sensors constantly measure the temperature of
various components of the unit, ensuring the correct operation of
the system.
■■ Evaporator entering and leaving water temperature sensors
The evaporator entering and leaving water temperature
sensors are installed in the entering and leaving side water
box. They are used for capacity control and safety purposes.
■■ Condenser entering and leaving water temperature sensors
These sensors measure the entering and leaving water
temperatures in water-cooled units or air-cooled units with the
heat reclaim option.
■■ Suction gas temperature sensor
This sensor is used to control the suction gas temperature.
It is located at the suction line of each compressor.
■■ Discharge gas temperature sensor
This sensor is used to control the discharge gas temperature,
and permits control of the discharge superheat temperature.
It is located at the discharge line of the compressor.
■■ Motor temperature sensor
This sensor is used to control the motor temperature of each
compressor.
■■ Oil temperature sensor
This sensor is used to control the oil temperature of each
compressor.
■■ Temperature setpoint reset sensor
This 4-20 mA sensor can be installed remotely from the unit.
It is used to reset the setpoint on the unit.
■■ Outdoor temperature sensor
This sensor is mounted on the control box of air-cooled units.
Outdoor temperature sensor is used for start-up, setpoint
temperature reset and frost protection control.
■■ Master/slave water sensor (optional)
The water temperature sensor is used for master/slave
assembly control.
7
3 - HARDWARE DESCRIPTION
3.9.1 - General description
Some contacts can be accessed only when the unit operates in
Remote mode.
The following table summarises the connections at the user
terminal block.
Terminal block connections
Description Board Input/Output Connector Remarks
On/Off switch SIOB, circuit A DI-01 J1 Used for the unit on/off control if the unit is in Remote mode
The contact is taken into consideration if the unit is in
Second setpoint switch SIOB, circuit A DI-02 J1
Remote mode
Demand limit switch 1 SIOB, circuit A DI-03 J1 Used to control demand limit. See section 7.7
Heat cool select status SIOB, circuit A DI-04 J1 Used to select heat cool mode
Condenser flow status (30XW only) SIOB, circuit A DI-08 J1 Used to control the condenser status
Setpoint reset control SIOB, circuit A AI-10 J9 Allows the customer to reset the currently selected setpoint
Alarm relay SIOB, circuit A DO-05 J23 Indicates alarms
Running relay SIOB, circuit A DO-06 J22 Indicates if the unit is ready to start or operating
Variable speed pump command
Used to command the customer variable speed cooler
(dual-circuit 30XW units SIOB, circuit B AO-01 J10
pump (0-10V). See section 7.4.3
and 30XB units with option 17)
Variable speed pump command Used to command the customer variable speed cooler
AUX1 #1 AO J5
(single-circuit 30XW units) pump (0-10V). See section 7.4.3
Optional
Enables to switch between occupied (closed contact) and
Occupancy override SIOB, EMM DI-01 J1
unoccupied mode (open contact)
Demand limit switch 2 SIOB, EMM DI-02 J1 Used to control demand limit. See section 7.7
Customer interlock SIOB, EMM DI-03 J1 Used for the customer safety loops
Used to control the setpoint according to the occupancy
Ice done contact SIOB, EMM DI-04 J1
schedule
Capacity limit control SIOB, EMM AI-10 J9 Used for capacity limitation
Chiller partially shutdown SIOB, EMM DO-05 J23 Indicates the shutdown of one of the circuits
Chiller shutdown SIOB, EMM DO-06 J22 Indicates the unit shutdown
Chiller capacity running output (0 to 10 V) SIOB, EMM AO-01 J10 Reports the capacity percentage of the unit
Heat reclaim condenser flow status SIOB,
DI-01 J1 Used to verify the water flow on the condenser side
(air-cooled units) Heat reclaim
Heat reclaim enable switch SIOB, Used to switch between air-condenser (open contact) and
DI-02 J1
(air-cooled units) Heat reclaim water condenser (closed contact) in Remote mode
Free cooling disable switch SIOB,
DI-01 J1 Used to control free cooling when the unit is in Remote mode
(air-cooled units) Free cooling
8
4 - TOUCH PILOT CONTROL INTERFACE
Legend
1. Economizer
2. Unit capacity percentage
4.2 - Screens overview 3. Outdoor air temperature
4. Status screen message
The Touch Pilot control interface includes the following screens: 5. Evaporator inlet and outlet water temperature
--Welcome screen 6. Setpoint
--Synoptic screen NOTE: The synoptic screen display may vary depending on
--Operating mode selection screen pumps configuration.
--Data/configuration screens
--Password entry and language selection screen Information message box
--Alarms screen The information displayed in the status bar at the bottom of the
--Parameter modification screen screen includes relevant messages regarding the current user action.
--Time schedule screen
--Trending visualisation screen All screens presented further in this manual may display the
following messages:
4.3 - Welcome Screen MESSAGE STATUS
COMMUNICATION Equipment controller did not respond while
The Welcome screen is the first screen shown after starting the FAILURE! reading the table content.
Touch Pilot user interface. It displays the application name as well
ACCESS DENIED! Equipment controller denies access to one
as the current software version number. of the table data blocks.
LIMIT EXCEEDED! The value entered exceeds the table limits.
In order to exit the Welcome screen, press the Home button Save changes? Modifications have been made. The exit must
be confirmed by pressing Save or Cancel.
HIGHER FORCE IN Equipment controller rejects Force or Auto
EFFECT! command.
Home button
9
4 - TOUCH PILOT CONTROL INTERFACE
Legend
NOTE: When entering the menu, please note that the currently 1. Cursor indicating the selected language
selected item corresponds to the last running operating type. 2. Logged-in button
3. Logged-off button
4. System of measurement selection: Metric/Imperial
Local On Local On: The unit is in the local control mode and allowed 5. Password dialog box
to start.
Local Local Schedule: The unit is in the local control mode and
Schedule allowed to start if the period is occupied. Once all the changes have been made, press to save or
Network Network: The unit is controlled by network commands and to cancel changes.
allowed to start if the period is occupied.
Remote Remote: The unit is controlled by external commands and
allowed to start if the period is occupied. NOTE: Password validation is effective only after pressing
Master Master: The unit operates as the master in the master/slave the Logged-in button.
assembly and allowed to start if the period is occupied.
Once the unit has been stopped, the Synoptic screen will be
displayed (see also section 4.4).
10
4 - TOUCH PILOT CONTROL INTERFACE
Language list (in USERCONF menu) set to “1”: Specific unit parameters table/menu can be accessed by pressing
the icon corresponding to the desired category. In order to go back
English, Spanish, French, German, Dutch, Turkish, Italian,
Portuguese, Russian, and “other” (custom language). to the Synoptic screen, press
Custom language
The control system allows users to add new languages to the
control. To learn more about language customization, please
contact your local Carrier service representative.
NOTE: Custom languages can be uploaded only by Carrier
service technicians.
Legend
1. Forceable point
4.8.2 - Parameter modification
When the user selects the parameter to be modified, the following
screen is displayed.
11
4 - TOUCH PILOT CONTROL INTERFACE
Set force
Forced value
Auto
4.11 - Schedule screen
The control incorporates two time schedules, where the first one
(OCCPC01S) is used for controlling the unit start/stop, whereas the
second one (OCCPC02S) is used for controlling the dual setpoint.
Set the time schedule and the selected period will be presented
in the form of the green band on the timeline.
Legend
1. Selection of the applicable days for the time schedule
2. Modification of the period: start time and end time
3. Save
4. Cancel
5. Previous time period
6. Next time period
12
5 - WEB CONNECTION
The Touch Pilot system control can be accessed via a web browser 5.3 - Technical documentation access
(Internet Explorer, Mozilla Firefox, etc.). Connection is from a PC
using a web browser with Java. When the Touch Pilot control is used via a PC web browser, the
controller allows the user to access the technical documentation
CAUTION: PCD controllers accessible via the Internet must
for the product.
be protected by firewall and VPN connection.
13
6 - TOUCH PILOT INTERFACE DETAILS
6.1 - Menu structure
Home Main Menu Log in / Log out Start / Stop Alarms Menu
Select Unit Mode
Alarms Menu
Main menu
Configuration menu
Alarms menu
14
6 - TOUCH PILOT INTERFACE DETAILS
15
6 - TOUCH PILOT INTERFACE DETAILS
TEMP – Temperatures
PRESSURE – Pressures
16
6 - TOUCH PILOT INTERFACE DETAILS
17
6 - TOUCH PILOT INTERFACE DETAILS
18
6 - TOUCH PILOT INTERFACE DETAILS
MODES – Modes
19
6 - TOUCH PILOT INTERFACE DETAILS
RECLAIM – Reclaim
20
6 - TOUCH PILOT INTERFACE DETAILS
21
6 - TOUCH PILOT INTERFACE DETAILS
NOTE: Since specific units may not include certain options, some tables provided in the document contain parameters that
cannot be configured for a given unit.
6.3 - Alarms menu
22
6 - TOUCH PILOT INTERFACE DETAILS
6.4 - Configuration menu
Icon Displayed text* Description Associated table
23
6 - TOUCH PILOT INTERFACE DETAILS
24
6 - TOUCH PILOT INTERFACE DETAILS
25
6 - TOUCH PILOT INTERFACE DETAILS
26
7 - TOUCH PILOT CONTROL OPERATION
This section points out the most significant control functionalities, 7.2 - Unit stop function
e.g. unit start/stop operation, heat/cool control. It also gives
instructions on how to perform critical operations of the main This function controls the unit compressor capacity reduction.
control system. If there is an alarm or a demand to stop, it forces the compressors
to the minimum capacity before stopping them.
7.1 - Start/Stop control
7.3 - Heating/Cooling selection
The unit state is determined based on a number of factors, including
its operating type, active overrides, open contacts, master/slave For units configured in the heat pump mode, heating/cooling
configuration, or alarms triggered due to operating conditions. selection can be controlled in various ways, depending on the
active operating type. By default, the cooling mode is selected.
The table given below summarises the unit control type and Heating/cooling control can be automatic or manual.
its running status with regard to the following parameters:
Heating/Cooling selection can be determined as follows:
■■ Operating type: Operating type is selected using the Start/
■■ locally at the unit in the GENUNIT menu,
Stop button on the user interface.
■■ remotely via the heating/cooling selection contact if the unit is
LOFF Local off in the Remote operating type,
L-C Local on ■■ via a network command if the unit is in the Network operating type.
L-SC Local schedule
rEM Remote In the automatic mode, the outdoor air temperature determines
the heating/cooling/standby changeover (see the SETPOINT menu
Net. Network
for cooling and heating mode changeover thresholds).
MASt Master unit The automatic changeover is optional and requires user
■■ Start/stop force command: Chiller start/stop force command configuration (GENUNIT – General Parameters).
can be used to control the chiller state in the Network operating
Parameter status
type.
Heating/Cooling Heating/Cooling Heat/
--Command set to stop: The unit is halted. On/off Control Operating
selection contact Cool
--Command set to start: The unit runs in accordance with status type mode
in local mode in local mode select
schedule 1. off - - - cooling
■■ Remote start/stop contact status: Start/stop contact can be on local cooling - cooling
used to control the chiller state in the Remote operating type.
on local heating - heating
■■ Master control type: When the unit is the master unit in a on remote - on cooling cooling
two-chiller lead/lag arrangement, the master unit may be set
on remote - on heating heating
to be controlled locally, remotely or via network (see also 7.15).
on network - - cooling cooling
■■ Start/stop time schedule: Occupied or unoccupied status of
on network - - heating heating
the unit.
■■ Network emergency stop command: If activated, the unit NOTE: Please remember that the automatic changeover mode
shuts down regardless of the active operating type. cannot be selected on water-cooled units.
■■ General alarm: The unit shuts down due to failure.
27
7 - TOUCH PILOT CONTROL OPERATION
7.4.3 - Customer pump
30XW chillers as well as 30XB chillers with option 17 may be fitted
with one external variable speed cooler pump (often also referred
to as “customer cooler pump”).
Customer cooler pump can be configured as follows:
Cooler Pumps Sequence
Pump available
(PUMPCONF)
No pump 0 (no pump)
One pump (fixed or variable speed) 1 (one pump only)
28
7 - TOUCH PILOT CONTROL OPERATION
NOTE: Ice storage configuration and ice done contact apply only to units with the optional energy management module.
29
7 - TOUCH PILOT CONTROL OPERATION
30
7 - TOUCH PILOT CONTROL OPERATION
31
7 - TOUCH PILOT CONTROL OPERATION
Loading sequence (%) Unloading sequence (%) 7.14.4 - Triple circuit – priority given to one circuit
Lead circuit Lag circuit Lead circuit Lag circuit Loading sequence (%) Unloading sequence (%)
100 60 65 0 Lead circ. Lag circ. 1 Lag circ. 2 Lead circ. Lag circ. 1 Lag circ. 2
100 65 60 0 0 0 0 100 100 100
100 70 55 0 30 0 0 100 100 95
100 75 50 0 35 0 0 100 100 90
100 80 45 0 40 0 0 100 100 85
100 85 40 0 45 0 0 100 100 80
100 90 35 0 50 0 0 100 100 75
100 95 30 (15) 0 55 0 0 100 100 70
100 100 0 0 60 0 0 100 100 65
NOTE: (15) minimum capacity for standard water-cooled units 65 0 0 100 100 60
(without the option for high condensing temperature). 70 0 0 100 100 55
75 0 0 100 100 50
7.14.3 - Triple circuit – balanced capacity loading 80 0 0 100 100 45
85 0 0 100 100 40
Loading sequence (%) Unloading sequence (%)
90 0 0 100 100 35
Lead circ. Lag circ. 1 Lag circ. 2 Lead circ. Lag circ. 1 Lag circ. 2 100 0 0 100 100 30
0 0 0 100 100 100 100 30 0 100 95 30
30 0 0 100 100 95 100 35 0 100 90 30
35 0 0 100 95 95 100 40 0 100 85 30
40 0 0 95 95 95 100 45 0 100 80 30
45 0 0 95 95 90 100 50 0 100 75 30
50 0 0 95 90 90 100 55 0 100 70 30
55 0 0 90 90 90 100 60 0 100 65 0
60 0 0 90 90 85 100 65 0 100 60 0
65 0 0 90 85 85 100 70 0 100 55 0
70 30 0 85 85 85 100 75 0 100 50 0
70 35 0 85 85 80 100 80 0 100 45 0
70 40 0 85 80 80 100 85 0 100 40 0
70 45 0 80 80 80 100 90 0 100 35 0
70 50 0 80 80 75 100 100 0 100 30 0
70 55 0 80 75 75 100 100 30 95 30 0
70 60 0 75 75 75 100 100 35 90 30 0
70 65 0 75 75 70 100 100 40 85 30 0
70 70 0 75 70 70 100 100 45 80 30 0
70 70 30 70 70 70 100 100 50 75 30 0
70 70 35 70 70 65 100 100 55 70 30 0
70 70 40 70 65 65 100 100 60 65 0 0
70 70 45 65 65 65 100 100 65 60 0 0
70 70 50 65 65 60 100 100 70 55 0 0
70 70 55 65 60 60 100 100 75 50 0 0
70 70 60 60 60 60 100 100 80 45 0 0
70 70 65 60 60 55 100 100 85 40 0 0
70 70 70 60 55 55 100 100 90 35 0 0
75 70 70 55 55 55 100 100 100 30 0 0
75 75 70 55 55 50 0 0 0
75 75 75 55 50 50
80 75 75 50 50 50
80 80 75 50 50 45
80 80 80 50 45 45
85 80 80 45 45 45
85 85 80 45 45 40
85 85 85 45 40 40
90 85 85 40 40 40
90 90 85 40 40 35
90 90 90 40 40 30
95 90 90 40 40 0
95 95 90 40 35 0
95 95 95 40 30 0
100 95 95 35 0 0
100 100 95 30 0 0
100 100 100 0 0 0
32
7 - TOUCH PILOT CONTROL OPERATION
33
7 - TOUCH PILOT CONTROL OPERATION
30XB units can be fitted with a dry cooler which thanks to the use For HFO units (30XW units with R-1234ze refrigerant), the high
of low outside air temperature facilitates the process of chilling condensing option authorizes the saturated condensing
water that is later used in the air-conditioning system (“dry cooler temperature to reach a maximum of 70°C (158°F) compared with
free cooling”). The dry cooler is used not only to assist in cooling a maximum of 55°C (131°F) for units that are not fitted with this
water to meet the current cooling demand but it also allows for option.
reducing energy consumption.
This “dry cooler free cooling” mode is enabled when the outside
7.26 - Maximum condenser leaving water
air temperature is below the water loop temperature and the
temperature option (30XW)
service-configured start threshold parameter. For water-cooled units only, this option allows the user to limit the
NOTE: Dry cooler water loop temperature and free cooling condenser leaving water temperature to 45°C (113°F) and enables
OAT measured by the control are read-only values that can to limit the current absorbed by the compressor. When the
be verified in the DC Free Cooling Status menu (DCFC_STA). condensing temperature reaches 44°C (111°F), the increase in
the compressor loading is stopped. When the temperature exceeds
The control distinguishes between two types of fan control for a
45°C (113°F), the compressor is unloaded.
dry cooler free cooling option, where the first one embraces the
use of fan staging and the second one that includes the use of
variable speed fan. Mixed configuration can also be used (fixed
and variable-speed fan control at the same time).
Free Cooling is normally stopped when the free cooling OAT is
above the water loop temperature and the service-configured start/
stop threshold. However, if it turns out that the cooling power of
the dry cooler is not enough in order to reach the cooling setpoint,
then the mechanical cooling will be started (when FC capacity is
at 100%, then mechanical cooling can be started).
34
7 - TOUCH PILOT CONTROL OPERATION
7.27.1 - Occupied/unoccupied periods
■■ Cooling/heating setpoint 1 is active during occupied periods.
■■ Cooling/heating setpoint 2 is active during unoccupied periods.
Each schedule consists of eight user-configurable periods. Each
period can be validated as active or inactive for each day of the
week as well as for a given holiday period. The day begins at 00:00
and ends at 23:59.
The schedule is in unoccupied mode unless a time period is active.
If two periods coincide or they are active on the same day, priority
is given to the occupied period. Time schedule can be modified
by the user in the Configuration menu (see also section 4.11).
7.27.2 - Holidays
This function is used to define 16 holiday periods. Each period is
defined by three parameters: the month, the start day and the
duration of the holiday period.
During the holiday periods the controller will be in occupied or
unoccupied mode, depending on the periods validated as
holidays. Each holiday period can be modified by the user (see
also section 6.4).
NOTE: The broadcast function (BROCASTS) must be
activated in order to use the holiday schedule.
35
8 - DIAGNOSTICS – TROUBLESHOOTING
The control system has many fault tracing aid functions, protecting
the unit against risks that could result in the failure of the unit.
The local interface gives quick access to monitor all unit operating
conditions. If an operating fault is detected, the alarm is triggered.
8.1 - E-mail notifications
The control provides the option to define one or two recipients
who receive e-mail notifications each time the new alarm occurs
or all existing alarms have been reset.
NOTE: E-mail notifications can be configured only by Carrier
service.
8.2 - Displaying alarms
The control allows the quick display of the unit status. When the
alarm is activated, the bell on the touch screen lights up.
■■ The blinking bell icon indicates that there is an alarm, but the
unit is still running.
■■ The highlighted bell icon indicates that the unit is shut down
due to a detected fault.
8.3 - Current alarms
The Current alarms view provides a list of currently active alarms,
including the date and time the alarm occurred. The control
displays up to 10 current alarms.
8.4 - Resetting alarms
Touch Pilot control distinguishes between two types of alarms:
■■ General alarms are used to indicate pumps failure, transducers
faults, network connection problems, etc.
■■ Major alarms are used to indicate process failure.
The alarm can be reset either automatically or manually via the
Reset alarms menu. The Reset alarms menu displays up to five
alarm codes which are currently active on the unit. Only logged-in
users can access the menu (see also section 4.6).
The alarm can be reset without stopping the machine. In the event
of a power supply interrupt, the unit restarts automatically without
the need for an external command. However, any faults active when
the supply is interrupted are saved and may in certain cases prevent
a circuit or a unit from restarting. Once the cause of the alarm has
been identified and corrected, it will be displayed in the alarm history.
8.5 - Alarm history
Information regarding resolved alarms is stored in the Alarm history
menu which is divided into 50 recent alarms and 50 recent major
alarms. Alarm history can be accessed through the Touch Pilot
user interface or the Network Service Tool.
36
8 - DIAGNOSTICS – TROUBLESHOOTING
8.6 - Alarm codes
The alarm codes are displayed in the Reset Alarms menu, while
in the Current Alarm menu and alarm histories textual information
regarding the event is provided.
37
8 - DIAGNOSTICS – TROUBLESHOOTING
No. Code Alarm description Reset type Action taken Possible cause
46 12016 Free cooling pump inlet pressure transducer fault, As above Free cooling stopped and the unit As above
circuit A returns to mechanical cooling
47 12017 Free cooling pump outlet pressure transducer fault, As above As above As above
circuit A
48 12018 Free cooling pump inlet pressure transducer fault, As above As above As above
circuit B
49 12019 Free cooling pump outlet pressure transducer fault, As above As above As above
circuit B
50 12022 Circuit A Heatpump Approach Pressure Transducer As above Cooler pinch control disabled in As above
Cooling mode; discharge superheat
control is required
51 12023 Circuit B Heatpump Approach Pressure Transducer As above As above As above
52 12024 Water pressure 1 transducer failure As above Alert - the values read by the As above
(before the evaporator) hydronic kit function are not reliable
53 12025 Water pressure 2 transducer failure As above As above As above
(after the evaporator)
54 12026 Water pressure 3 transducer failure (before the filter) As above As above As above
55 12027 Water pressure 4 transducer failure (after the filter) As above As above As above
57 12029 Low water pressure As above Alert – the unit continues to operate Water loop pressure
too low, risk of pump
cavitation
COMMUNICATION FAILURE
59 4101 Communication loss with Compressor Board A Automatic, Unit shuts down Bus installation fault
if communication is or defective board
re-established
60 4201 Communication loss with Compressor Board B As above Unit shuts down As above
61 4301 Communication loss with Compressor Board C As above Unit shuts down As above
62 4901 Communication loss with SIOB Board Number 1 As above Unit shuts down As above
63 4902 Communication loss with SIOB Board Number 2 As above Unit shuts down As above
64 4903 Communication loss with SIOB Board Number 3 As above Unit shuts down As above
65 4904 Communication loss with SIOB Board Number 4 As above Unit shuts down As above
66 4905 Communication loss with SIOB Board Number 5 As above Unit shuts down As above
67 4906 Communication loss with SIOB Board Number 6 As above Unit shuts down As above
68 4501 Communication loss with Fan Board Number 1 As above Circuit A shuts down As above
69 4502 Communication loss with Fan Board Number 2 As above Circuit B shuts down As above
70 4503 Communication loss with Fan Board Number 3 As above Circuit C shuts down As above
71 4504 Loss of Communication with Auxiliary # 4 As above Dry cooler free cooling disabled As above
(Dry Cooler Free Cooling Option) and the unit returns to mechanical
cooling
72 4505 Loss of Communication with Auxiliary # 3 As above Dry cooler mode is stopped As above
Dry cooler Option
73 4801 Communication loss with VLT Board Number 1, As above Circuit A shuts down As above
(units w/o option 17)
74 4802 Communication loss with VLT Board Number 2, As above Circuit B shuts down As above
(units w/o option 17)
75 4803 Communication loss with VLT Board Number 3, As above Circuit C shuts down As above
(units w/o option 17)
76 4704 Loss of communication with Fan VLT Drive Board A1 As above Circuit A shuts down As above
(option 17)
77 4705 Loss of communication with Fan VLT Drive Board A2 As above Circuit A shuts down As above
(option 17)
78 4706 Loss of communication with Fan VLT Drive Board A3 As above Circuit A shuts down As above
(option 17)
79 4707 Loss of communication with Fan VLT Drive Board B1 As above Circuit B shuts down As above
(option 17)
80 4708 Loss of communication with Fan VLT Drive Board B2 As above Circuit B shuts down As above
(option 17)
81 4709 Loss of communication with Fan VLT Drive Board B3 As above Circuit B shuts down As above
(option 17)
PROCESS FAILURE
85 10001 Evaporator frost protection Manual Unit shuts down, but the pump No water flow,
continues to run defective thermistor
86 10002 Condenser frost protection, circuit A Automatic Circuit A shuts down, but the pump Discharge pressure
(if saturated discharge is running transducer defective,
temperature is more refrigerant leak or
than 4.4°C) or Manual low condenser water
temperature
87 10003 Condenser frost protection, circuit B As above Circuit B shuts down, but the pump As above
is running
88 10004 Condenser frost protection, circuit C As above Circuit C shuts down, but the pump As above
is running
38
8 - DIAGNOSTICS – TROUBLESHOOTING
No. Code Alarm description Reset type Action taken Possible cause
89 10005 Low suction temperature, circuit A Automatic Circuit A shuts down Pressure sensor
(the first alarm in the defective,
last 24 hours) or EXV blocked or
Manual lack of refrigerant
90 10006 Low suction temperature, circuit B As above Circuit B shuts down As above
91 10007 Low suction temperature, circuit C As above Circuit C shuts down As above
92 10008 High superheat, circuit A Manual Circuit A shuts down As above
93 10009 High superheat, circuit B Manual Circuit B shuts down As above
94 10010 High superheat, circuit C Manual Circuit C shuts down As above
95 10011 Low superheat, circuit A Manual Circuit A shuts down As above
96 10012 Low superheat, circuit B Manual Circuit B shuts down As above
97 10013 Low superheat, circuit C Manual Circuit C shuts down As above
98 10014 Customer safety loop failure Automatic Unit shuts down Customer interlock
(the first alarm in the closed
last 24 hours) or
Manual
99 10028 Electrical box thermostat Automatic Unit shuts down Electrical box fault:
Control box poorly
ventilated or poor
electrical connection
100 10029 System manager communication fault Automatic, Unit returns to the stand-alone CCN bus installation
if communication is mode defective
re-established
101 10030 Master/slave communication failure Automatic Master/slave control disabled As above
102 10067 Low oil pressure, circuit A Manual Circuit A shuts down Pressure sensor
fault, defective
wiring or oil filter
installation fault
103 10068 Low oil pressure, circuit B Manual Circuit B shuts down As above
104 10069 Low oil pressure, circuit C Manual Circuit C shuts down As above
105 10070 Maximum oil filter differential pressure, circuit A Manual The affected compressor is stopped, As above
other compressors continue to run
106 10071 Maximum oil filter differential pressure, circuit B Manual As above As above
107 10072 Maximum oil filter differential pressure, circuit C Manual As above As above
108 10084 High oil filter drop pressure, circuit A Manual None Pressure sensor
fault, wiring
defective, oil filter
installation fault
109 10085 High oil filter drop pressure, circuit B Manual None As above
110 10086 High oil filter drop pressure, circuit C Manual None As above
111 10075 Low oil level, circuit A Automatic Circuit A shuts down Oil level too low or
(three alarms in the oil level detector
last 24 hours) or defective
Manual
112 10076 Low oil level, circuit B As above Circuit B shuts down As above
113 10077 Low oil level, circuit C As above Circuit C shuts down As above
117 10031 Emergency stop Automatic Unit shuts down Network emergency
stop command
118 10032 Evaporator pump 1 fault Manual Unit is restarted with another pump Pump overheats or
running. If no pumps are available, poor pump
the unit shuts down connection
119 10033 Evaporator pump 2 fault Manual As above As above
120 10015 Flow controller fault - condenser flow switch failure Automatic Condenser pump is stopped Condenser flow
(the first alarm in the switch open
last 24 hours) or
Manual
121 10034 Reclaim operation failure, circuit A Manual Circuit A returns to the air-cooled Low condenser flow
mode
122 10035 Reclaim operation failure, circuit B Manual Circuit B returns to the air-cooled As above
mode
123 10037 High condensing temperature, circuit A Automatic Circuit A shuts down Defective transducer
124 10038 High condensing temperature, circuit B Automatic Circuit B shuts down As above
125 10039 High condensing temperature, circuit C Automatic Circuit C shuts down As above
129 10043 Low entering water temperature in heating Automatic, if EWT None Entering water
returns to normal or temperature is
Heating mode is below 3.3°C
disabled
130 10073 Condenser pump 1 fault Manual Unit is restarted with another pump Pump overheats or
running. If no pumps are available, poor pump
the unit shuts down connection
131 10074 Condenser pump 2 fault (not available!) Manual As above As above
39
8 - DIAGNOSTICS – TROUBLESHOOTING
No. Code Alarm description Reset type Action taken Possible cause
132 10078 High discharge gas temperature, circuit A Manual Circuit A shuts down Defective transducer,
max. condensing
temperature setpoint
too low or refrigerant
charge too high
133 10079 High discharge gas temperature, circuit B Manual Circuit B shuts down As above
134 10080 High discharge gas temperature, circuit C Manual Circuit C shuts down As above
135 10081 Suction valve closed, circuit A Manual Circuit A shuts down Economizer pressure
transducer defective,
suction valve fault
136 10082 Suction valve closed, circuit B Manual Circuit B shuts down As above
137 10083 Suction valve closed, circuit C Manual Circuit C shuts down As above
138 10087 Slide valve control unverifiable, circuit A Manual None Defective or
incorrectly wired
solenoid valves,
defective current
transformer
139 10088 Slide valve control unverifiable, circuit B Manual None As above
140 10089 Slide valve control unverifiable, circuit C Manual None As above
141 10090 Flow controller configuration fault Manual Unit is not allowed to restart Defective flow
controller or
wiring error
142 10091 Flow controller fault – evaporator flow switch failure Automatic Compressors and the evaporator As above
(the first alarm in the pump are stopped
last 24 hours) or
Manual
143 10100 Electrical box fan failure (units with HFO only) Manual Unit shuts down Electrical box fan
malfunction or fan
current probe
malfunction
144 10094 Free cooling operation failure, circuit A Automatic Circuit A shuts down, Free cooling Refrigerant pump
(three alarms in the can be started 30 minutes later fault
last 24 hours) or
Manual
145 10095 Free cooling operation failure, circuit B As above Circuit B shuts down, Free cooling As above
can be started 30 minutes later
146 10097 Water exchanger temperature sensors swapped Manual Unit shuts down Leaving water
temperature is
higher than entering
water temperature
180 10050 Refrigerant Leakage Detection Manual None Refrigerant leak or
leak detector
defective
181 10101 Free Cooling Process Failure Automatic, if free Dry cooler free cooling stopped Conditions not
cooling conditions and the unit returns to mechanical suitable for dry
return to normal cooling cooler free cooling
MAINTENANCE ALARMS
147 13-nnn Service maintenance alert Manual None Preventive
maintenance date
has passed
182 13005 Fgas check needed, call your maintenance company Manual None As above
VLT DRIVE FAILURE
148 20-nnn Variable speed controller error, circuit A Manual Circuit A shuts down Speed controller fault
(units w/o option 17) (see section 8.6.2)
149 23-nnn Variable speed controller error, circuit B Manual Circuit B shuts down As above
(units w/o option 17)
150 26-nnn Variable speed controller error, circuit C Manual Circuit C shuts down As above
(units w/o option 17)
151 20-nnn VLT Fan Drive A1 Failure (option 17) Manual Circuit A shuts down As above
152 21-nnn VLT Fan Drive A2 Failure (option 17) Manual Circuit A shuts down As above
153 22-nnn VLT Fan Drive A3 Failure (option 17) Manual Circuit A shuts down As above
154 23-nnn VLT Fan Drive B1 Failure (option 17) Manual Circuit B shuts down As above
155 24-nnn VLT Fan Drive B2 Failure (option 17) Manual Circuit B shuts down As above
156 25-nnn VLT Fan Drive B3 Failure (option 17) Manual Circuit B shuts down As above
160 38-nnn Variable speed controller alert, circuit A Manual None Speed controller alert
(units w/o option 17) (see section 8.6.2)
161 41-nnn Variable speed controller alert, circuit B Manual None As above
(units w/o option 17)
162 44-nnn Variable speed controller alert, circuit C Manual None As above
(units w/o option 17)
163 38-nnn Variable speed controller A1 alert (option 17) Automatic None As above
164 39-nnn Variable speed controller A2 alert (option 17) Automatic None As above
165 40-nnn Variable speed controller A3 alert (option 17) Automatic None As above
40
8 - DIAGNOSTICS – TROUBLESHOOTING
No. Code Alarm description Reset type Action taken Possible cause
166 41-nnn Variable speed controller B1 alert (option 17) Automatic None As above
167 42-nnn Variable speed controller B2 alert (option 17) Automatic None As above
168 43-nnn Variable speed controller B3 alert (option 17) Automatic None As above
EXV FAILURE
174 57020 Main EXV stepper motor Failure - cir A Manual Circuit A shuts down Stepper motor failure
175 57021 Main EXV stepper motor Failure - cir B Manual Circuit B shuts down As above
176 57022 Main EXV stepper motor Failure - cir C Manual Circuit C shuts down As above
177 57023 EXV eco stepper motor Failure - cir A Manual Circuit A shuts down As above
178 57024 EXV eco stepper motor Failure - cir B Manual Circuit B shuts down As above
179 57025 EXV eco stepper motor Failure - cir C Manual Circuit C shuts down As above
COMPRESSOR FAILURE
183-
11nn Compressor A fault Manual Unit shuts down See section 8.6.3
201
202-
21nn Compressor B fault Manual Unit shuts down As above
220
221-
31nn Compressor C fault Manual Unit shuts down As above
239
SOFTWARE FAILURE
172 55001 Database module fault Automatic Unit shuts down Software problem.
Contact Carrier
Service
173 56001 Lenscan module fault Automatic Unit shuts down Software problem.
Contact Carrier
Service
CONFIGURATION FAILURE
114 9001 Master chiller configuration error Number #1 to nn Automatic, if master/ Master/Slave control disabled Incorrect unit
slave configuration configuration
returns to normal
115 8000 Initial factory configuration required Automatic, Unit not allowed to start Factory
if configuration is configuration
made required
116 7001 Illegal factory configuration Automatic, Unit not allowed to start Incorrect unit
if configuration is configuration
corrected
8.6.2 - Drive alarms
The tables below present the most common alarms associated with the variator malfunction. Please refer to the applicable Danfoss
documentation for more information on other alarms.
Code Alarm /Alert Description Action to be taken
Variator alarms (-nnn)
2 Alarm Live zero fault Contact Carrier Service
4 Alarm Mains phase loss Check the VFD supply voltage and the phase balance (±3%)
7 Alarm Overvoltage Contact Carrier Service
8 Alarm Undervoltage Contact Carrier Service
9 Alarm Inverter overloaded Check the VFD output current
10 Alarm Motor overtemperature Check the motor temperature
11 Alarm Motor thermistor Contact Carrier Service
12 Alarm Torque limit exceeded Check the VFD output current
13 Alarm Overcurrent Check the VFD output current
14 Alarm Earth fault Check if an earth fault exists
16 Alarm Motor short-circuit Check if there is a short-circuit at the VFD terminals
17 Alarm Serial communication timeout Check the connections and the shielding of the serial communication cable
23* Alarm Internal fan fault Check the internal fan rotation
25 Alarm Brake resistor short-circuited Contact Carrier Service
26 Alarm Brake resistor power limit Contact Carrier Service
28 Alarm Brake verification Contact Carrier Service
29 Alarm VFD temperature too high Space temperature too high or VFD ventilation obstructed or damaged
30 Alarm Motor phase U missing Check wiring of phase U
31 Alarm Motor phase V missing Check wiring of phase V
32 Alarm Motor phase W missing Check wiring of phase W
33 Alarm Inrush fault Current demand too high: Let the VFD cool down for 20 minutes before starting it again
34 Alarm Fieldbus communication fault Check the connections and the shielding of the serial communication cable
36 Alarm Mains failure Check the VFD supply voltage and the phase balance (±3%)
38 Alarm Internal fault Contact Carrier Service
41
8 - DIAGNOSTICS – TROUBLESHOOTING
42
8 - DIAGNOSTICS – TROUBLESHOOTING
8.6.3 - Compressor alarms
Alarm code* Description Reset type Possible cause
XX-01 Motor temperature too high Manual Motor/wiring fault
XX-02 Motor temperature outside the range Manual Probe defective or incorrect wiring
XX-03 Motor temperature outside the range Manual Coil fouled, lack of condenser flow, condenser valve blocked, fan circuit
fault, high entering air or condenser water temperature
XX-04 Current consumption too high Manual -
XX-05 Locked rotor Manual Mechanical compressor fault, motor fault or defective compressor slide
valve
XX-06 Phase L1 lost Manual Power supply wiring fault
XX-07 Phase L2 lost Manual As above
XX-08 Phase L3 lost Manual As above
XX-09 Low current alarm Manual Defective contactor or capacity fault
XX-10 Current increase fault during the star- Manual Incorrect wiring or no power for the delta contactor
delta passage
XX-11 Contactor fault Manual Incorrect wiring or defective contactor or TCPM board
XX-12 Motor stop impossible Manual Incorrect wiring or defective contactor
XX-13 Phase reversal Manual -
XX-14 MTA configuration fault Manual MTA configuration incorrect or defective TCPM board
XX-15 Incorrect configuration switch Manual Configuration switch S1 incorrect wiring or defective TCPM board
XX-16 Switch modification detected Manual As above
XX-17 Power supply cut during operation Automatic Verify that power supply cuts have occurred
XX-18 Critical software error (UL 1998) Manual Power network noise or defective TCPM board
XX-19 Critical error on two current parameters Manual Power network noise or defective TCPM board
(UL 1998)
*XX stands for compressor (11 – compressor A, 21 – compressor B, 31 - compressor C)
43
Order No.: 13453, 03.2018. Supersedes order No.: 13453, 10.2017. Manufactured by: Carrier SCS, Montluel, France.
Manufacturer reserves the right to change any product specifications without notice. Printed in the European Union.