Iecq 03-1-2012
Iecq 03-1-2012
IECQ PUBLICATION
Rules of Procedure –
Part 1: General Requirements for all IECQ Schemes
IECQ 03-1:2012(E)
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IECQ PUBLICATION
Rules of Procedure –
Part 1: General Requirements for all IECQ Schemes
INTERNATIONAL
ELECTROTECHNICAL
COMMISSION PRICE CODE
ZZ
CONTENTS
FOREWORD ........................................................................................................................... 4
INTRODUCTION ..................................................................................................................... 5
1 Scope ............................................................................................................................... 6
2 Normative references ....................................................................................................... 6
3 Terms and Definitions ....................................................................................................... 6
4 Governing of the IECQ Schemes ...................................................................................... 7
5 Principles of IECQ Schemes ............................................................................................. 8
IECQ Certificate of Conformity & Approval........................................................................ 8
6 Confidentiality .................................................................................................................. 8
7 Organizational structure ................................................................................................... 8
7.1 General .................................................................................................................... 8
7.2 Roles and responsibilities ......................................................................................... 8
7.2.1 General ....................................................................................................... 8
7.2.2 IECQ Certification Bodies (IECQ CBs) ......................................................... 9
7.2.3 The Organization (Client/Applicant/Certificate Holder) ................................. 9
8 IECQ Certification ............................................................................................................ 9
8.1 IECQ Certificate for an Organization (Client) ........................................................... 9
8.1.1 General ....................................................................................................... 9
8.1.2 Issue ......................................................................................................... 10
8.1.3 Layout ....................................................................................................... 10
8.1.4 Contents .................................................................................................... 10
8.1.5 Local Language Translations ..................................................................... 10
9 IECQ Certification procedure .......................................................................................... 10
9.1 General ................................................................................................................. 10
9.2 Applicant ............................................................................................................... 11
9.2.1 General ..................................................................................................... 11
9.2.2 Where ISO/IEC 17025 requirements apply ................................................. 11
9.2.3 IECQ Quality Management System requirements ....................................... 11
9.3 Application ............................................................................................................ 14
9.4 Assessment Team for IECQ Assessments ............................................................. 15
9.5 Examination .......................................................................................................... 15
9.5.1 Exclusions ................................................................................................. 15
9.6 Assessment of IECQ Applicant’s Site(s) ................................................................ 16
9.7 Completion (Granting of Certification) .................................................................... 17
9.8 Surveillance .......................................................................................................... 17
9.8.1 General ..................................................................................................... 17
9.8.2 Special Surveillance .................................................................................. 18
9.9 Changes ................................................................................................................ 18
9.10 Ensuring conformity ............................................................................................... 18
Rules of Procedure –
FOREWORD
This publication has been prepared by the Management Committee (MC) of the IECQ.
This publication is related to Publication IECQ 01 containing the Basic Rules of the IECQ
System and is a revision of the IECQ General requirements applicable to all IECQ Schemes
and is considered a revision in-part of IECQ QC 001002-3 concerning the issuing and
maintenance of IECQ System Certificates.
This second edition of IECQ 03-1 replaces the first edition IECQ 03-1. Main changes to the
second edition include:
– Inclusion into the General requirements for all IECQ Schemes – requirements for
organizations operating from more than one location (site),
– Inclusion into the General requirements for all IECQ Schemes – requirements for
organisations utilizing one management system on multi-sites,
– Clarification on the use of IECQ Site Assessment Reports,
– Clarification on the Renewal of the Certificate of Conformity (Recertification),
– Clarification on the use of Suspension and Cancellation (Withdrawal),
– Inclusion into the General requirements for all IECQ Schemes – requirements for the
Reinstatement of IECQ Certification,
– Clarification on Transfer of Certificate of Conformity,
– Update of Table 2,
– Inclusion into the General requirements for all IECQ Schemes – Annex D (normative)
Definition of “one management system”
– Requested changes from WG4
Full information on the approval by the MC of this publication can be found in the report
indicated in the above table.
INTRODUCTION
Taking into account the object of the International Electrotechnical Commission (IEC) as given
in Article 2 of the Statutes, the particular object of the IECQ System, operated in conformity
with the Statutes and under the authority of the IEC, is to facilitate international trade in
electronic components of assessed quality, by providing a global framework for independent
assessment and certification.
The IECQ System provides manufacturers with a “Supply chain verification tool” for seeking
assurance that electronic components, assemblies, processes and related materials conform
to declared technical Standards and Specifications.
These Rules of Procedure set out the application, assessment and surveillance process for
organizations seeking to be assessed, certified and undergo ongoing surveillance under IECQ
Certification Schemes by an IECQ CB. This OD is to be used in conjunction with the IECQ
Basic Rules, IECQ 01 and the respective IECQ Certification Scheme Rules of Procedure.
While these Rules of Procedure contain general assessment and surveillance procedures for
the certification of an organization, additional requirements beyond those covered here may
apply for the respective IECQ Certification Schemes. Such additional requirements are
detailed in the relevant Scheme’s Rules of Procedure, e.g. IECQ 03-5
Further information concerning these procedures or any other aspect of the IECQ System and
Scheme, may be obtained by contacting the IECQ Managing Secretary via E-mail
Rules of Procedure –
1 Scope
This publication contains the General Rules of Procedure for all Schemes of the IECQ,
hereinafter referred to as the "Rules".
These Rules relate to the Basic Rules of the IECQ System, as given in Publication IECQ 01.
This publication IECQ 03-1 shall be applicable in conjunction with the new format of IECQ
Schemes rules and procedures as published, e.g. IECQ 03-4, IECQ 03-5 etc.
2 Normative references
The following publications contain provisions, which, through reference in this text, constitute
provisions of these Rules. At the time of publication, the editions indicated were valid. The
IECQ Management Committee shall decide the timetable for the introduction of revised
editions of the publications.
IECQ 01, IEC Quality Assessment System for Electronic Components (IECQ System) – Basic
Rules
IECQ 02, General Requirements for the Acceptance of IECQ Certification Bodies into the
IECQ System
IECQ OD 010, Qualification Criteria for Assessors and Lead Assessors according to IECQ
(third-party assessment)
ISO 14001, Environmental management systems – Requirements with guidance for use
ISO/IEC 17021, Conformity assessment – Requirements for bodies providing audit and
certification of management systems
ISO/IEC 17025, General requirements for the competence of testing and calibration
laboratories
ISO/IEC Guide 65, General requirements for bodies operating product certification systems
In the event of conflict between the provisions of this document and any other directly or
indirectly referenced provisions, the provisions of this document shall take precedence.
The basic definitions concerning conformity assessment contained in ISO/IEC 17000 apply.
For the purpose of all IECQ Schemes the terms and definitions given in IECQ 01, IECQ 02
and the following apply.
3.1
IECQ Schemes
Schemes of the IECQ enable the independent conformity assessment of compliance to the
requirements of particular standards and/or specifications
3.2
IECQ Certification Body Certificate of Acceptance
a document issued under these Rules indicating that adequate confidence is provided that a
duly identified Certification Body has been found to operate procedures that provide
confidence that the IECQ activities undertaken comply with IECQ rules & requirements
3.3
Designated Management Representative
a Designated Management Representative (DMR) is a person, acceptable to the IECQ
Certification Body (CB), who is a member of the approved organization and who is
responsible for liaison with the IECQ CB regarding the approval of that organization. That
person is the focus of communication between the IECQ CB and the organization
3.4
IECQ On-Line Certificate System (On-Line System)
an Internet based live Certificate system that provides for the preparation and issue of IECQ
Certificates of Conformity or Approval by IECQ Certification Bodies (IECQ CBs). The IECQ
operational document “IECQ OD 015” provides guidance for IECQ Certification Bodies
concerning the IECQ On-Line Certificate System. The IECQ On-Line Certificate System can
be found on the IECQ website http://www.iecq.org
3.5
Applicant
an organization who applies to an IECQ Certification Body (CB) for an IECQ Scheme
Certificate of Conformity or Approval
All IECQ Schemes will be governed by the IECQ Management Committee (IECQ MC). The
responsibilities of the IECQ MC, in this respect, are defined in the Basic Rules of the
IECQ System, Publication IECQ 01.
This document, IECQ 03-1, sets out the common general rules and procedures for all IECQ
Schemes and shall be read in conjunction with each IECQ Scheme specific rules and
procedures document, e.g. IECQ 03-2, IECQ 03-3, IECQ 03-4, IECQ 03-5 and IECQ 03-6.
IECQ Scheme general rules and procedures are supplemented by IECQ Operational
Documents (ODs). These Operational Documents are available to all IECQ Member Bodies,
IECQ CBs, and Applicants who have applied for an IECQ Certificate.
The Secretary shall be responsible for the issuing and maintenance of Operational
Documents which generally fall under the following categories:
5.1 An organization capable of demonstrating that it complies with the requirements shall be
entitled to an IECQ Certificate in accordance with these IECQ Scheme General Rules of
Procedure, the relevant IECQ Scheme Rules of Procedure and supporting IECQ Operational
Documents.
5.2 An organization maybe covered by one certification for more than one location (site)
where:
• each individual site shall be capable of demonstrating via annual on-site assessments that
it complies with the requirements;
• an IECQ CB shall issue a certificate for each site, identified via the on-line system as an
Additional Site certificate linked to the Parent/Master Certificate, in accordance with
Annex D;
• the IECQ Scheme Certificate, scope of activity shall be clearly identified and relevant to
the activity conducted at that location (site).
5.3 With justification, an organization may utilize one management system on multi-sites, for
a definition of “one management system” see Annex D.
5.4 The IECQ Certificate may be issued for a specific area of operation of an organization,
as clearly defined in the scope of activity.
6 Confidentiality
All those participating in IECQ Schemes shall respect the confidentiality of any information
that they obtain and take all reasonable steps to bind their staff and those working under
contract to preserve that confidentiality. The effectiveness of such steps taken shall be
evaluated as part of the IECQ assessment of the IECQ CB.
7 Organizational structure
7.1 General
7.2.1 General
The overall responsibility for the functioning of the whole IECQ System is vested in the MC.
The composition roles and duties of the IECQ MC, CABC and Secretariat are defined in IECQ 01.
Only IECQ CBs that have been accepted to participate in the IECQ Schemes in accordance
with IECQ 02 are permitted to issue IECQ Certificates.
a) shall at all times comply with the requirements of the IECQ System and Scheme(s);
b) shall give the representatives of the IECQ CB access, during normal working hours, to the
premises and/or sites in which work being performed within the scope of their certification
is being carried out for the purpose of examining systems, processes, methods of test,
and records. These access rights shall include, where necessary, any agreed visits
needed to verify that the procedures for the termination of certification described below
have been carried out. The organization shall facilitate any arrangement allowing the
IECQ CB to conduct assessment at the supplier upon aspects of operations having
influence on the scope of certification;
c) shall nominate a DMR, who shall be responsible for all matters in connection with the
requirements of the IECQ Certificate as defined in Annex A;
d) shall upon the termination or suspension of an IECQ Certificate, immediately discontinue
the use of the IECQ logo on all materials and refrain from making or implying any
statement of IECQ certification or approval. No further release under IECQ can take place.
8 IECQ Certification
8.1.1 General
The definitive version of the IECQ Certificate is the English language version that appears on
the IECQ On-Line Certificate System.
An IECQ CB may provide printed & signed copies of the definitive IECQ Certificate upon
request, by utilising the “printable PDF” option in the IECQ On-Line Certificate System. These
printed copies may be printed on any appropriate A4 quality paper stock.
An IECQ CB shall not develop or utilize any customized IECQ Certificate templates. The use
of local language IECQ Certificates in conjunction with the definitive version is permissible in
accordance with 8.1.5.
NOTE IECQ CBs shall consult IECQ OD 015 documents for guidance on generating Certificates in the IECQ On-
Line Certificate System. The IECQ Secretariat is available to assist IECQ CBs in use of the on-line system.
8.1.2 Issue
An IECQ CB, on the basis of a satisfactory IECQ Compliance Report and IECQ Site
Assessment Report, issues an IECQ Certificate certifying that the organization has developed
and implemented procedures and processes which conform with the applicable requirements
for IECQ scheme certification which is in accordance with the Basic Rules IECQ 01 and these
Rules of Procedure.
8.1.3 Layout
The IECQ MC shall decide on the layout and content of IECQ Certificates.
8.1.4 Contents
• Date of Issue
• Date of Expiry
• Original Issue Date (noting that it will be the same as the Issue Date for the first issue)
• Indication of the issue & status
• Clear unambiguous detailed description of the Scope of Activity
• The name and address of the organization
• The IECQ CB file reference number
• Name of the issuing IECQ CB
• The address of the IECQ CB – City/Town, State/Province, & Country
• Name of IECQ CB Authorized Person
• Signature of the IECQ CB Authorized Person – only on printed version
The definitive version of the IECQ Certificate is in English language. Local language
translations of the IECQ Certificate are permissible under the following:
a) shall only use approved & issued IECQ language templates without any alteration;
b) the translated version shall be attached as a PDF document to the definitive internet
based “On-Line” Certificate;
c) where such an IECQ local language template does not yet exist the relevant IECQ CB
shall in coordination with the secretariat provide a translated template for approval by
IECQ CABC;
d) all IEC, IECQ, IECQ HSPM & ECMP acronyms and full text meanings shall remain in the
English language;
e) it is the issuing IECQ CB’s responsibility to ensure the local translated version of an
issued Certificate is attached to the definitive on-line version and maintained accordingly.
9.1 General
By submitting an application for an IECQ Certificate for any of the IECQ Schemes, the
applicant agrees to comply with the IECQ Scheme Rules including surveillance requirements
of the IECQ System, and any special surveillance visits that may be required
9.2 Applicant
9.2.1 General
The organization shall have developed and implemented an ISO 9001 quality management
system (QMS) or equivalent QMS.
Organizations that have already obtained certification from an ISO 9001 Certification Body
that has current accreditation by an accreditation body that is a member of IAF (International
Accreditation Forum) may not be required to be re-assessed to those requirements for their
IECQ assessment where evidence exists that such requirements are duly met and where no
Non-Conformances remain outstanding. Such organizations shall submit the most recent
report and a copy of the registration Certificate detailing the scope of registration, covering a
complete cycle of assessments (all elements of the standard assessed) to the IECQ CB for
review. The IECQ CB shall determine which, if any, elements of the standard need to be
assessed to achieve the IECQ certification applied for. QMS registrations awarded by
unaccredited bodies shall not be taken into account for the purposes of IECQ certification.
Organizations not registered to ISO 9001 or equivalent QMS requirements shall comply with
the requirements of the applicable standard. As a result, these organizations shall be required
to undergo an assessment to the relevant requirements as part of the initial IECQ
assessment, as well as subsequent surveillance assessments to these requirements.
Organizations that have already obtained an ISO/IEC 17025 accreditation by a Body that is a
member of ILAC (International Laboratory Accreditation Co-operation) may not be required to
be re-assessed to those requirements for their IECQ assessment where evidence exists that
such requirements are duly met and where no Non-Conformances remain outstanding. Such
organizations shall submit the most recent report and a copy of the registration Certificate
detailing the scope of registration, covering a complete cycle of assessments (all elements of
the standard assessed) to the IECQ CB for review. The IECQ CB shall determine which, if
any, elements of the standard need to be assessed to achieve the IECQ certification applied
for. Laboratory registrations awarded by unaccredited bodies shall not be taken into account
for the purposes of IECQ certification.
Organizations not accredited to ISO/IEC 17025, requirements shall comply with the
requirements of the applicable standard, as they relate to the specific IECQ Scheme, e.g.
Independent Test Laboratory. As a result, these organizations shall be required to undergo an
assessment to the relevant requirements as part of the initial IECQ assessment, as well as
subsequent surveillance assessments to these requirements.
This section sets out the IECQ Scheme(s) requirements for an organization’s quality
management system.
The relevant provisions of ISO 9001 shall be met. Implementation of this requirement means
that ISO 9001 shall be applicable as far as relevant for the component(s) or the range(s) of
activity, technology(ies), process(es) and/or technical service(s) concerned.
In this Subclause, the numbering follows that of ISO 9001:2008. Where ISO 9001 Clauses
are not specifically invoked, the provisions of those Clauses apply without modification. Where
the ISO 9001 Clauses are referenced, the additional requirements of the IECQ are given.
This document specifies particular requirements and guidance on the establishment and
maintenance of a quality system to meet the requirements of the IECQ System. It does not
preclude the use of other quality systems that are compatible with the objectives of ISO
9001, subject to the acceptance of an IECQ CB.
Therefore, IECQ CB assesses the quality systems of organizations with respect to this
document. This document shall be the basis of the initial assessment and subsequent
surveillance visits.
Exclusions that are permitted under Clause 7 of ISO 9001:2008 are restricted under the
IECQ, dependent on the approval required. Details are given in Table 1 of this Clause.
The term "Quality Records" includes records related to activities associated with the
System as well as to activities covered by approvals against the requirements of ISO
9001. These records shall be maintained for a minimum of two years or, if applicable, a
period not less than the periodic test frequency if this is longer than two years, and access
shall be made available to the IECQ CB upon request.
The Designated Management Representative (DMR) is the formal contact point for the
IECQ CB. The DMR facilitates the resolution of issues related to quality. See Annex A and
Table 2 of this document for additional IECQ provisions.
The purchaser's (customer's) requirements, as reflected in the contract, shall refer to the
relevant System documents or Customer Detail Specifications where these exist. They
may, alternatively, refer to appropriate regional or internationally recognized publications.
The organization shall establish and maintain documented procedures for contract review
and for the coordination of these activities.
7.3.1 (and 7.1) Design and development planning (and planning of product realization)
7.3.6 (and 7.1) Design and development validation (and planning of product realization)
a) While manufacture, test and final inspection may be sub-contracted, the responsibility
for ensuring conformance with components, materials, processes & assemblies
covered by a defined specification shall not be sub-contracted.
b) Suppliers providing a component, materials, process, or service that can affect the
component or products compliance with the a defined specification shall only be
selected after an evaluation has demonstrated that they have the capability of ensuring
compliance with all specified requirements. See Annex B for guidance.
Purchasing data may be prepared jointly with the subcontractor and shall be clearly
defined technically (for example, in a Customer Detail Specification) in order to ensure the
quality of purchased products and services.
The System requires the supplier to verify the satisfactory maintenance quality control
procedures performed by their subcontractor.
7.5.1 Control of production and service provision – Exclusion not permitted in IECQ
Whilst servicing in the form of repair is not permitted by the Rules of Procedure, the
concept of "after sales service" is reinforced by Process Approval, that is to say, certified
organizations are required to maintain close liaison with customers, to advise on usage
applications and to analyze any problems experienced and to assist in the disposal of
nonconforming items.
The organization shall establish procedures and maintain records for identifying individual
batches of product for a minimum period (from the date of product release) of two years,
or a longer period as defined by contractual, statutory or legal requirements. These
records shall include documentation and specifications covering materials, production and
testing, test results and release data.
Release of conforming products shall be in accordance with the System requirements for
Certificates of Approval and Attestation of Conformity.
Customer (purchaser) supplied product is material (e.g. raw or partly processed materials,
piece-parts, software, testing or production equipment) owned by the customer
(purchaser) and which is necessary to complete the product in accordance with the
contract. The organization shall accept responsibility for prevention from damage,
identification, maintenance, handling, use and storage of the customer (purchaser)
supplied product.
Where relevant, particular requirements are given in particular specifications for the
following:
• anti-static precautions,
• cleanliness,
• health and safety aspects of chemicals and materials.
The requirements of ISO 9001 are applied by the System not only to the finished product,
but also to partly-processed materials.
The Rule of Procedure for Certificates of Approval and Attestation of Conformity, and the
relevant specifications prescribe procedures for the date-coding of components and/or
associated packaging. Procedures for ensuring the validity of release are contained in the
Rules of Procedure for Approved Process or Component Schemes. Shelf life and
revalidation requirements are detailed in the applicable specifications.
• transit or storage packaging, which is protective packaging for delivery of product and
transporting / storing items during manufacture (sometimes referred to as "secondary
packaging").
Requirements for integral and intimate packaging are given in the relevant technical
specification. For the protection of electrostatically sensitive devices (ESDs), the
requirements of generic specifications shall apply.
The relevant technical specifications may require the control of humidity and other
environmental factors.
The use of statistical process control (SPC) is optional in most System approvals.
Final inspection and testing requirements shall be as defined in the relevant specification.
A list of authorized signatories shall be maintained.
The IECQ CB is permitted to select specimens at random and to subject them to such tests
as are relevant for audit testing. The specimens shall be taken from production lots which
have passed quality conformance inspection, and shall be returned to the manufacturer
after testing, together with a test report. The number of specimens selected by the IECQ
CB shall not exceed the quantity normally required for approval tests.
If the IECQ CB wishes to carry out destructive tests, these tests may, by agreement with
the manufacturer, replace those normally carried out by the manufacturer.
Compliance with ISO 10012: 2003 is a mandatory requirement of the System. Guidance for
the determination of the uncertainty of measurement in accordance with ISO 10012: 2003
is given in Annex C of this Clause.
Repair is the making good of an approved component which has been damaged or has
become defective after release, and is not permitted under the Rules of Procedure.
Rework is the rectification of processing errors, prior to the release of the component, by
means not differing from those used in the current process or the rework processes to an
agreed procedure as permitted by the relevant specification.
Specimens found to be nonconforming during lot-by-lot testing shall be withdrawn from the
lot and not delivered. Lots rejected in lot-by-lot testing may be re-submitted in accordance
with the relevant sampling procedures, for example IEC 60410, and with the requirements
prescribed in the relevant specification controlling the sampling procedure. No inspection
lot, or part of it, shall be submitted more than twice in total to the lot-by-lot testing unless
specifically allowed by the relevant generic, sectional or blank detail specification. In
circumstances where a responsible specification authority finds it necessary to make such
allowances, the conditions governing further re-submission of rejected lots shall be
specified in the relevant specification in such a manner that the reasons for allowing such
further re-submissions are clear and unambiguous.
9.3 Application
Applications for IECQ Certificates are made to any IECQ CB approved in the system for the
activity concerned. The application submitted by the applicant shall indicate as a minimum the
following:
• accurately identify the intended scope of activity for which certification is applied for;
• the full details of the location(s) where the organization conducts its activities;
The organization seeking approval shall submit or make available the following documentation
(non-exhaustive) for review by the assessment team:
a) Quality Manual;
b) Management Review Procedure;
c) Internal Assessment Procedure;
d) Corrective/Preventive Action Procedure;
e) Registration report(s) covering all Clauses of ISO 9001 or equivalent QMS and/or ISO/IEC
17025 accreditation report (if required).
The documentation may be provided in paper form or electronic format. If electronic format is
used, it shall be provided in a commonly used file format e.g. PDF or TIF.
The assessment team for IECQ assessments shall be determined by the IECQ CB in
accordance with the specific IECQ Scheme rules.
9.5 Examination
The IECQ CB assessment team shall conduct a Stage 1 examination of the documentation to
verify its compliance with the applicable requirements.
The IECQ CB shall notify the organization if there are any issues that need to be resolved.
The examination of documentation forms part of the assessment and may be conducted either
on- or off-site. If conducted off-site due justification shall be documented.
Major non-conformance’s issued in this stage shall be corrected and the corrective action(s)
accepted by the IECQ CB prior to scheduling the on-site assessment. Minor non-
conformances may be cleared during the on-site assessment. In all cases the IECQ CB shall
verify the non-conformance corrective actions.
Upon satisfactory review of the documentation an assessment plan shall be developed and
the assessment shall be scheduled.
9.5.1 Exclusions
ISO 9001 permits organizations to claim exclusions to the requirements contained within ISO
9001 Clause 7. This document incorporates the requirements of ISO 9001, but exclusions are
only permitted in accordance with Table 1 provided that they are justified to the IECQ CB in
the organization’s Quality Manual.
NOTE Individual IECQ Scheme Rules of Procedure may further limit the allowable exclusions.
The assessment shall be conducted in accordance with the assessment plan defined by the
assessment team and supplied to the Applicant prior to the audit, the requirements of the
applicable IECQ Scheme and these Rules of Procedures.
The IECQ CB shall assess the conformity of the Applicants Site(s) quality system and
associated IECQ Scheme related procedures and processes for compliance with the relevant
IECQ Scheme requirements.
The IECQ CB shall issue a finalized Site Assessment Report (SAR), only when full conformity
with the IECQ Scheme requirements has been established. The IECQ CB may use its own
reporting system, which incorporates as a minimum the IECQ SAR requirements, where one
exists for a specific Scheme, in accordance with their Quality Management System and
accreditation requirements.
The basis of all assessments is to seek evidence of compliance with requirements. The
approach to assessment being that decisions shall be either “comply”, “does not comply” or
“not applicable”. Selection / use of “not applicable” shall be justified in the report.
During an assessment, it is permissible and encouraged for the assessment team to review
areas of potential non-compliance with the organization. As part of this review, it is
appropriate to discuss options for obtaining compliance.
It is possible that during an assessment it becomes clear to the assessment team that the
organization being assessed is not prepared for an IECQ Scheme assessment. With the
agreement of the organization being assessed, the assessment team is empowered to change
the session to a pre-assessment session for the remainder of the authorized time. All other
terms of the agreement between the IECQ CB and the organization being assessed remain
the same.
At the completion of the assessment, and generally prior to leaving the site, the assessment
team shall provide the DMR with an assessment report, including the team's findings and any
action requests generated during the evaluation which itemize non-conformities uncovered
during the assessment. Where the assessment team identify areas where a review of a
particular aspect would provide benefit these are identified in the observations, except where
excluded by a specific IECQ Scheme. It is permissible for the team to provide a brief or hand
written report prior to leaving the site, however the formal draft or if appropriate finalized
assessment report shall be issued not later than 4 weeks after the site visit.
Following the assessment, the relevant assessment information, including a Draft copy of the
relevant IECQ Scheme Certificate, shall be reviewed by the IECQ CB for a certification
decision, in accordance with IECQ Operational Documents. The certification decision shall be
notified to the applicant along with a copy of the Draft IECQ Certificate for their review and
acceptance.
Certification is granted only if the organization evaluated meets all the applicable IECQ
scheme requirements for the intended scope of activity for which certification is applied for, as
stated by the organization in their application, see 9.3. The organization shall respond directly
to the IECQ CB regarding any non-conformities determined during the assessment. If the non-
conformities are not satisfactorily resolved, the IECQ CB shall provide an explanation of the
reasons for rejection. If necessary, arrangements shall be made for a follow-up assessment.
9.8 Surveillance
9.8.1 General
The surveillance assessments shall include on-site assessments at all the organization’s
certified location(s), except where alternate assessment arrangements are allowed for in the
scheme specific rules. Each separate Certificate held by the organization will require a
surveillance assessment.
Note: An example of where alternate assessment arrangements are allowed under scheme specific rules is in IECQ
03-4 subclause 4.6 that currently allows surveillance via a combination of on-site and electronic communications
assessments.
The frequency of such surveillance, inspection, assessment and testing shall be determined
by the IECQ CB; they shall not be greater than annually (12 Months apart). Such frequency
shall take into account whether the organization holds current ISO 9001 certification/
registration by an accredited Certification body.
9.9 Changes
If the IECQ Certified Organization wishes to make any significant changes in the application
of the IECQ Scheme requirements or processes controlled by the IECQ Scheme requirements
that may compromise the IECQ Certification, the DMR shall notify the applicable IECQ CB in
advance.
The IECQ Certified Organization has the responsibility to ensure that all IECQ Scheme
activities as detailed in their scope of activity are conducted in accordance with IECQ Scheme
requirements. The IECQ Certified Organization shall ensure that the IEC IECQ logo is not
subjected to misuse or misrepresentation. Such misuse or misrepresentation could lead to
suspension or withdrawal of the Organization’s IECQ Certificate.
In placing an application with an IECQ CB, the Organization authorizes the IECQ CB to keep,
for future reference, photographs and technical documentation of the Organization. Such
reference material shall be confidential.
IECQ Certificates shall be renewed at least once every three years, unless the termination
rights provided for in the IECQ Basic Rules and Rules of Procedure are exercised. If an
organization does not intend to renew its certification, it shall notify the IECQ CB in writing of
its intentions not less than 60 days prior to its renewal date.
Renewal of the IECQ Certification / Approval at the three year interval shall be on the
condition of a successful recertification audit and that all scheduled surveillance assessments
have been successfully completed.
A recertification audit shall be planned and conducted to evaluate the continued fulfilment of
all of the requirements of the relevant IECQ Scheme. The purpose of the recertification audit
is to confirm the continued conformity and effectiveness of the implemented processes and
procedures to the IECQ Scheme requirements as a whole, and its continued relevance and
applicability for the scope of certification.
Recertification audit activities may need to have a detailed document review (stage 1 audit) in
situations where there have been significant changes to the management system or
implemented processes and procedures, the client, or the context in which the management
system or the implemented processes and procedures are operating (e.g. changes to
legislation).
If the causes that may justify a CB to consider the cancellation of the IECQ Certificate are
temporary, and it is demonstrated that the causes may be remedied after a brief delay
(normally not exceeding one month), then an IECQ Certificate shall be suspended by the
issuing IECQ CB as opposed to being cancelled.
The IECQ CB shall give due notice to the IECQ Certificated Organization of such suspension
or cancellation and shall give the reason(s).
When an IECQ Certificate is suspended or when it has been cancelled, the Organization shall
no longer describe their organization, as "IECQ Certified", nor shall they use the IECQ logo or
marks of conformity related to the IECQ AC scheme.
The IECQ CB shall ensure that all suspensions and cancellations of IECQ Certificates are
recorded in the IECQ On-line Certificate System in accordance with IECQ OD 015.
A Suspended IECQ Certificate shall only be reinstated once all causes have been resolved in
full and that the issuing IECQ CB is adequately confident that the organization’s scope of
activities can be conducted in accordance with IECQ System / Scheme requirements.
The IECQ CB shall ensure that all reinstatements of suspensions of IECQ Certificates are
recorded in the IECQ On-line Certificate System in accordance with IECQ OD 015.
When an IECQ Certificate has been cancelled, the issuing IECQ CB shall notify the IECQ
Secretary as soon as possible. Cancellation of IECQ Certificates is recorded on-line in
accordance with IECQ OD 015.
The applicant shall follow the rules of procedure of the IECQ CB and shall confirm readiness
to comply with all the relevant provisions regarding, for example, on-site assessment visits
and payment of fees.
9.17 Appeals
Applications for IECQ appeals are made in accordance with IECQ 01.
Should there be a desire for an IECQ Certificate holder company to transfer their IECQ
Certificate from their Certificate issuing IECQ Certification Body to another IECQ Certification
Body, the following shall apply.
• Formal application shall be submitted by the applicant to the newly selected IECQ
Certification Body in accordance with 9.2 & 9.3
• The IECQ Certification Body receiving the application shall obtain a full copy of the latest
IECQ surveillance assessment report from the customer and conduct a formal technical
review, ensuring there are no outstanding NCRs
• Where the technical review of the latest surveillance assessment report confirmed no
outstanding NCRs then a new Certificate maybe issued covering the scope of activity &
site(s) listed in the assessment report without the need for a site visit
Note the new Certificate shall line up with the time frame of the previous issued Certificate for the next surveillance
visit & expiration date, i.e. as a minimum the “Original Issue” and “Expiration” dates shall match that of the
previous held IECQ Certification.
• Where at the end of the technical review of the latest surveillance assessment report
NCRs are revealed these shall be closed prior to the issuing of a new Certificate. This
may require a site visit depending on the severity of the NCRs
• Once the application has been completed and a new Certificate has been issued the
customer shall formally notify the original Certificate issuing IECQ Certification Body that
annual surveillance is no longer required and that they wish to cancel their Certificate
• The IECQ Certificate Body shall immediately send a cancellation request including
complete details and effective date to the IECQ Secretariat
General
New IECQ CBs or existing IECQ CBs seeking to participate in the IECQ Scheme(s) shall
comply with the general requirements of IECQ 02 along with any additional requirements in
the individual scheme rules & procedures.
Annex A
(normative)
NOTE The term Designated Management Representative (DMR) may also be used as a generic term covering
Company Chief Inspector, Local Company Chief Inspector and, in the case of an independent testing laboratory,
Technical Manager.
A.2 In addition to being responsible for maintaining liaison with the IECQ CB, the DMR shall
have defined authority for ensuring that the organization complies with the requirements of
the System. The DMR's duties, associated with requirements of the System, are summarized
in Table 2. When applicable, these duties may be delegated to the Local DMR at a remote
site to which approval has been extended, however they shall report to the organization's
DMR for these matters.
Approved Process
Approved Component
Distributor
The designated Management Representative (DMR)
ITL a shall have defined responsibilities for:
HSPM
ECMP
Annex B
(normative)
Evaluation of Suppliers
e) Requirements 9.2.3 Subclause 7.4.1 b) and Annex B d) are not mandatory for products,
processes or services where the manufacturer fully verifies each item for conformance.
f) The on-going ability of the supplier to provide conforming product, process or service shall
be reviewed at periods not exceeding one year.
NOTES
1 "review" is a process by which the manufacturer demonstrates the ongoing suitability of their suppliers e.g.
receiving inspection report analysis.
2 The terms “re-evaluation” and “review” are different and should not be mixed.
Annex C
(normative)
C.1 Objective
Specifications for electronic components used in the IECQ give the parametric limits that
define the acceptability of the component. These limits do not take into account the
uncertainty of measurement caused by test and measuring equipment inaccuracies, test
methods, environmental conditions and, sometimes, operator participation.
The purpose of this Annex is to define mandatory IECQ policy on the calculation of
measurement uncertainty and insetting limits to ensure uniform implementation of the rules of
IECQ. The special case of outset limits is also covered.
C.2 Definitions
C.2.1
uncertainty of measurement
a statement of the limits of the range within which the true value of the measurement is
expected to lie in relation to the recorded result with a defined confidence level
C.2.2
measuring equipment
all of the instruments which are necessary in order to carry out a measurement. The definition
makes it clear that items such as cables, connectors, handlers, handler cards or other fixtures
used in conjunction with a measurement indicating instrument are subject to the requirements
of this policy
C.2.3
inset limits
tightened limits resulting from an allowance applied to the specified limits of a parameter to
take into account all influence quantities on the indication of a measuring instrument so as to
ensure that out of limit devices are not accepted due to measurement errors
C.2.4
outset limits
relaxed limits resulting from an allowance applied to the specified limits of a parameter to take
into account all influence quantities on the indication of a measuring instrument so as to
ensure that in limit devices are not rejected due to measurement errors
C.4 Policy
C.4.2 Each measurement uncertainty value shall be used to apply an inset, of at least this
value, to the relevant specification limits as defined in C.4.1.
C.4.3 This inset shall be applied in accordance with C.5.2 for manufacturers and C.5.3 for
CBs.
C.4.4 Test reports and test records, compiled to show compliance with Qualification
Approval, Capability Approval, screening, lot-by-lot and periodic tests as defined by the
applicable specifications, shall list the uncertainty value for each performance requirement.
C.5.1 The fundamental principle is that the limits should be inset from the specified values
by the corresponding uncertainty of measurement. This increases the probability that
measurement results which fall within the tightened limits, including marginal values, are
genuinely within specification limits such that only truly conforming devices are accepted.
The exception to insetting limits occurs when CBs conduct product audit tests. In this
situation, to ensure that, as far as possible, uncertainty of measurement does not cause good
products to fail, CBs outset the limits. This increases the possibility that measurement results
that fall outside the relaxed limits, including marginal values, are genuinely outside
specification limits such that only truly non-conforming devices are rejected.
C.5.2 For a component manufacturer the upper specified value of a parameter being ‘x’, the
lower specified value of the parameter being ‘y’ and the uncertainty of measurement being ‘a’,
the “inset limits” for the parameter are (x-a) and (y+a).
C.5.3 For an CB the upper specified value of a parameter being ‘x’, the lower specified value
of the parameter being ‘y’ and the uncertainty of measurement being ‘b’, the “outset limits” for
the parameter are (x+b) and (y-b).
The smaller the uncertainty of measurement, the lower the values of ‘a’ and ‘b’ become and
the closer the manufacturer’s and CB’s inset/outset limits approach the specification limits.
C.6 Examples
Annex D
(normative)
NOTE 1 Each location could have its own local management representative for local operation, but there should
be an ultimate DMR responsible for the compliance of the entire system.
NOTE 2 Similarly for internal audit and management reviews. Due to geographical separation or travelling
restrictions (e.g. visa issue), internal audits or management review could be performed locally but the ultimate
DMR should be well aware of the results and the corrective/preventive actions are deployed throughout the entire
system.
• all locations involved are subject to the same set of requirements or specifications;
• the sites together form one complete homogeneous production stream if the sites are
located in different countries/areas; and
• these sites together form one application/registration.
NOTE 1 One complete production stream means that although each location individually may be responsible for
one or more processes (e.g. sales, R&D, moulding, painting, PCB assembly, etc), all locations must be put
together to complete the final product.
NOTE 2 Example “same set of requirements or specifications”, For IECQ HSPM Scheme this would mean “same
set of HS requirements.”.
Treatment of multi-sites:
Master site is regarded as the head office of the organisation where the management system
is controlled, and shall be identified at all times.
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