Getting Started Jetpack Overview Operation Status Device Display

Step 1. Insert the Battery Step 2. Replace the Back Cover Power Button Operations Actions Display Indicators
Align the gold contacts. Press down gently Line up the 2 tabs on the back cover with STATUS ICONS CAROUSEL ICONS SIM ICONS
the slots at the bottom of the Jetpack, and Power Power On To turn ON, press and
to secure the battery. Indicator
then press down along the edges to secure hold the Power button Network Signal Strength Wi-Fi — View Wi-Fi Name/ Ready — A SIM card is installed
Home Screen and your device is ready to use.
the cover. for 2 seconds. Indicator Password.

Get to Know
Display Status Bar
Data Usage & Power Off To turn OFF, press and Network Technology Connected Devices — View No SIM — The device does not
Alert Panel Indicator displays when you 5 currently connected/blocked detect a SIM.
hold the Power button

Your Device are connected to the 4G LTE device details.

for 3 seconds. SIM Locked — You must enter
network. Data Usage — View data usage a PIN to unlock the SIM and use
Display When the display is on, Activity Indicator appears and billing cycle details. the device.
Para la version en español, visite Wake-Up the first quick press of when data is being transferred
the Power button puts between the Verizon network Settings — View/change basic
verizonwireless.com/support. Jetpack and Wi-Fi settings. SIM Error — The device cannot
the display to sleep. and your Jetpack. read the SIM that is installed.
Navigate Left/Up Navigate Right/Down
Roaming indicator appears Universal Charging — Displays
Select Left Option Select Right Option Power When the Jetpack is when you are roaming. universal charging status. SIM Blocked — The wrong PIN was
Select Center Option
Indicator powered on, the Power entered too many times. Contact
Software Update — View customer service to get the code to
indicator light will Messages Indicator appears current software version and unblock the SIM.
Universal Charging blink. when you have unread Verizon check for updates.
Accessory Port & Jetpack Accessory Universal Charging Cable system messages. SIM Rejected — The device can read
Step 3. Power On Your Jetpack Port Charge/Tether Port Messages — View/delete the SIM, but the network rejects it.
Connect This End Home Screen Connected Device Indicator system messages.
Press and hold the Power button for To Jetpack® displays the number of devices
connected to your Jetpack.
Verizon Jetpack® 4G LTE 2 seconds. The display will illuminate.
Connect This Tethered Mode Indicator
About Jetpack — Displays
device details/Internet status.
Mobile Hotspot - AC791L Bottom View/Top view
End To Device
USB Cable
displays when your Jetpack has
a tethered connection. Help — Displays Help, Tips, and
Advanced features.
Battery Indicator displays the
remaining battery charge and
battery charging status.
WARNING! Use only an approved charger to charge your
Power Button Jetpack. Improper handling of the charging port, as well as
the use of an incompatible charger, may cause damage to
NOTE: Appearance of device might vary. your device and void the warranty.
Using Your Jetpack Support & More Customer Information
System Requirements Resetting Your Jetpack the other end of the USB cable to the Important: The default Admin password Monitoring Data Usage User Guide SIM Card Access Your Wireless Device
Your computer, tablet, or other wireless To restore your Jetpack to its factory device you wish to charge. is the same as the default Wi-Fi password. You can monitor your Jetpack data usage To download a User Guide go to A SIM card is preinstalled in your Jetpack. If and Third Party Services
devices need Wi-Fi capability and Internet settings, follow the steps below: 3. Select your charging preference: To change either password, sign in to the and set up usage alerts through your My
User Guide

verizonwireless.com/support and you need to replace your SIM card, remove Verizon Wireless is the mobile carrier
browser software only. Continuous or Timed Charge. Jetpack Admin website (see Accessing Verizon account. You can also see current find your device. To access the User the back cover and battery then gently push
1. Verify the Jetpack is powered on. associated with this wireless device,
Advanced Settings). usage details on your Jetpack Home screen Guide from the Jetpack Admin the SIM card out of SIM slot.
Your Jetpack is compatible with all major 2. Open the Settings menu and select Accessing Advanced Settings but many services and features offered
the Factory Reset option. Follow the or by scrolling to the Data Usage icon and website, select My Jetpack Home through this wireless device are provided
operating systems and the latest versions To access advanced settings and manage
of browsers. prompts. the Jetpack, sign in to the Jetpack Admin Managing Wi-Fi Networks opening the menu item. and select the Device Support by or in conjunction with third parties.
and Connections Page & User Guide link under Help Verizon Wireless is not responsible for
website using the following steps:
Universal Charging & Support. your use of this wireless device or any non–
Wi-Fi Name/Password Menu 1. Connect your Wi-Fi–capable device to When connected to the 4G LTE network,
Verizon Wireless applications, services
The universal charging cable allows you to the default settings allow 15 Wi-Fi–capable
You can view your Jetpack’s Wi-Fi name charge other devices with your Jetpack
the Jetpack using the steps outlined Get Help Using Your Jetpack and products including any personal
in the Connecting to the Internet devices to connect wirelessly to the
(SSID) and password using the following such as smartphones, to keep them View Help content right from your information you choose to use, submit or
section. primary network, one Wi-Fi–capable device
steps. powered and connected longer. Jetpack. share with others. It is recommended that
2. Open a Web browser on your to connect wirelessly to the guest network,
1. Power on your Jetpack by pressing you use the available encryption options
connected device and enter and one additional tethered device via USB.
and holding the Power button for 2 The guest network is turned off on initial Customer Service for added security when provisioning
http://my.jetpack or your device for use as a Wi-Fi gateway.
seconds. start-up. To use the guest network, you Web
1 http://192.168.1.1. See your user manual for details. Specific
2. Open the Wi-Fi Name/Password must turn it on in the Wi-Fi option of the http://verizonwireless.com/
menu . Some computers will only accept the Support. third party terms and conditions, terms
Settings menu.
2 IP address to connect to the Jetpack of use, and privacy policies shall apply.
Connecting to the Internet Admin website. To change the number of devices that can Call (800) 922-0204. Please review carefully all applicable terms
1. Power on the Jetpack. connect to either network, follow the steps and conditions and policies prior to using
3. Sign in with the Jetpack Admin Follow us @VZWSupport.
2. Open the Wi-Fi application or controls below: this wireless device and any associated
password.
on the computer or Wi-Fi–capable To charge an external device using the application, product or service.
1. Verify the Jetpack is powered on. 1. Sign in to the Jetpack Admin website
device you want to connect to the Universal Charging feature:
2. Open the Jetpack Admin website and select Jetpack Settings > Wi-Fi .
Jetpack and find the Wi-Fi network 1. Verify the Jetpack is powered on. option in the Help menu to view 2. Choose a Wi-Fi profile and then
(SSID) named “Verizon-791L-XXXX.” Connect the universal charging cable the Admin password. expand the Options.
3. Select Connect and enter the Wi-Fi to the Jetpack.
password. Your Wi-Fi–capable device 2. Connect the other end of the charging
Quality One part no. QRG791VW.
is now connected to the Internet. cable to a USB cable, then connect
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