TH1804
Instructions: Evaluate the given scenarios. Input your answers on the table below each scenario. You may
also have another Word document to have your responses. Send your output via eLMS Dropbox.
You may refer to the sample scenario as your guide.
PREDICTION TABLE
Sample Scenario: Van and Luke wanted to work in Dubai. Both of them don’t have relatives who are residing
there. Van decided to make a do-it-yourself (DIY) setup, while Luke called up Sky Travels to take care of his
travel documents. Only Luke’s tourist visa got approved. Van, on the other hand, was denied due to a lack of
supporting documents. Why do you think Van’s tourist visa was declined?
MY PREDICTION WHY I MADE THIS PREDICTION
Most visa-requiring countries rely on travel Luke asked Sky Travels to take care of his travel
agencies to take care of the verification process of documents. That's where the role of a travel agency
their applicants. plays a big part. With the travel agency’s credentials
and relationship with visa-requiring countries like
Dubai, it increased the chances of getting his visa
approved.
Scenario 1: Mario organized a package tour for his family. He visited Golden Tiger Tours and Co.’s website to
check their different package tours. He decided to just copy the inclusions of one of the agency’s package
tours because he thought it won’t fit his budget. It was Day 1 of the do-it-yourself (DIY) package tour that he
organized and things did not turn out as he planned. How can a travel agency improve their tour experience?
MY PREDICTION WHY I MADE THIS PREDICTION
Mario's strategy didn't work therefore the travel agency
Their journey will be more enjoyable with the aid of will handle their tour package. Bookings for excursions,
a travel agency as the agency will take care of all of travel, and lodging are often made through travel
their needs while on the trip. companies. They are the ones that create various
itineraries, such as the ones who schedule the activities
that visitors will partake in.
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TH1804
Scenario 2: Jennifer, together with the other tourists, is having an Island Hopping Tour organized by Kappa
Travels. She got bored with what’s happening so she decided to go to the city while the rest are still on the
Island Hopping Tour. On her way back to the hotel, the cab she was on collided with a pickup truck. She
suffered a fractured kneecap. Kappa Travels told her that they are not liable for her medical needs. What
could have been the reason behind it?
MY PREDICTION WHY I MADE THIS PREDICTION
I come up to this prediction because, if she had been
Jennifer may not have been aware of the insurance informed and reminded of this, Jennifer might not have
that the travel agency offers, or she may have just even departed alone or apart from her friends. While
signed a disclaimer without stating the insurance everyone should be aware of the liabilities that a travel
before heading for her vacation. agency can and cannot manage, travel firms are
nonetheless in charge of ensuring the security of their
clients.
Scenario 3: Darcy is an Operations Manager, his family almost left him for being a workaholic. He called up
Red Dragon Travels to organize a package tour for his family. Red Dragon Travels has been dubbed as the
best in terms of tailor fitting their clients’ travel needs. What do you think is the reason he chose them to
take care of their travel needs?
MY PREDICTION WHY I MADE THIS PREDICTION
Customers can receive advice from travel firms on
A possible explanation for Darcy joining Red Dragon certain places and services that are suited to their
Travel, I think, is that he believed the company needs. A travel agent may recommend activities to
would handle all of his family's travel requirements. make their travels more pleasurable and meaningful,
which is a terrific resource for Darcy.
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